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Articles 25621 - 25650 of 31948

Full-Text Articles in Social and Behavioral Sciences

Study On Complaint Handling System In Jabatan Pembangunan Dan Penyelenggaraan Harta Benda, University Of Malaya, Azahar Awalludin Jan 2001

Study On Complaint Handling System In Jabatan Pembangunan Dan Penyelenggaraan Harta Benda, University Of Malaya, Azahar Awalludin

Student Works (2000-2009)

Customers are the lifelines of any organization and it is important to keep current patrons by avoiding or minimizing customer dissatisfaction. Within any industry, an effective complaint management system is capable to provide competitive edge to the organization with a positive philosophy and reputation. Complaint handling system offers organization an opportunity to correct immediate problems. Frequently, this system provides constructive ideas in improving and upgrading products and services. Many organizations recognize the importance of complaint handling system by establishing effective and innovative system to resolve complaints. One of them is Jabatan Pembangunan dan Penyelenggaraan Harta Benda, University of Malaya through …

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Case Study : Business Strategy On Siemen's Power Plant Generation In Malaysia, Wai Chee Wong Jan 2001

Case Study : Business Strategy On Siemen's Power Plant Generation In Malaysia, Wai Chee Wong

Student Works (2000-2009)

The power plant producers in Malaysia is dominated by several market players such as Siemens, ABB, General Electric (GE), supplying hardware equipment, software support programs and after sales professional back up services to the Independent Power Producers(IPP) and Tenaga Nasional Berhad (TNB). This study highlights the business strategy on Siemens power plant generation operations in Malaysia. This study analyses Siemens' industry's market share, the competition structure, its product plans, its pricing plans, etc. using relevant business models, making remarks and recommendations in order to strengthen its strategic competitive advantage in order to stay ahead or to remain as a major …

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The Impact Of Selective Capital Controls On The Malaysian Economy, Tengku Rethwan Tengku Mansor Jan 2001

The Impact Of Selective Capital Controls On The Malaysian Economy, Tengku Rethwan Tengku Mansor

Student Works (2000-2009)

The capital control policy adopted by Malaysia is a radical approach towards restoring its battered economy during the financial crisis of 1997. Such stance was taken by the Malaysian government to combat currency speculators from causing further damage to its economy as the earlier IMF-like prescription had failed. It may be an unpopular approach especially, to the advocates of the free market, nevertheless it provides an alternative solution for other countries to emulate in the event of facing such onslaught on their currency. It is also hoped that this study will serve as a reference on the subject of selective …

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Money Attitude And Compulsive Buying Behaviour Among Urban Malaysians, Boon Chui Teo Jan 2001

Money Attitude And Compulsive Buying Behaviour Among Urban Malaysians, Boon Chui Teo

Student Works (2000-2009)

This paper seeks to explore the attitude of urban Malaysians towards money, Ethnic and gender differences on their money attitude were examined. In addition to exploring money attitude, compulsive buying, a specific aspect of abnormal consumer buying was investigated. Specifically, the intent of this study is to examine the extent to which money attitude influence compulsive buying. This study involved 270 respondents from the urban areas in the Klang Valley and Kuala Lumpur and was conducted using survey approach to a convenient sample of consumers. Gresham and Fontenot's Money Attitude Scale ( 1989) and later modified to reflect money behaviour …

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The Performance Of Local Majority Equity Companies (Lmecs) And Foreign Majority Equity Companies (Fmecs) In The Kuala Lumpur Stock Exchange : Before And During The Financial Crisis, Fadillah Mansor Jan 2001

The Performance Of Local Majority Equity Companies (Lmecs) And Foreign Majority Equity Companies (Fmecs) In The Kuala Lumpur Stock Exchange : Before And During The Financial Crisis, Fadillah Mansor

Student Works (2000-2009)

The financial crisis, which began in July 1997 in Malaysia, had affected both Local Majority Equity Companies (LMECs) and Foreign Majority Equity Companies (FMECs). The study attempts to examine and compare the performance of LMECs and FMECs listed on the Kuala Lumpur Stock Exchange (KLSE) by looking at companies' stock return. The study is divided into two sub periods, namely "before the crisis" and "during the crisis'. The samples consisted of 21 LMECs and 21 FMECs, which were selected from the companies listed on the KLSE main board and second board. These samples of LMECs and FMECs were matched respectively …

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Life Insurance Industry In Malaysia : A Case Study Of Great Eastern Life Assurance (Malaysia) Berhad, You Siang Ku Jan 2001

Life Insurance Industry In Malaysia : A Case Study Of Great Eastern Life Assurance (Malaysia) Berhad, You Siang Ku

Student Works (2000-2009)

This study focus on the background of life insurance industry and concepts or main features that are common to many aspects of the life insurance mechanism in order to helps us to solve some of our financial problems. This report is largely based on the Annual Reports of the Director General of insurance and the Annual Reports of the Great Eastern. It also takes into account additional information and numerous helpful comments supplied by the management team, company executives and insurance agents in its course. The aim of this research is to investigate several factors that affect total demand of …

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Higher Education In Malaysia : Potential Opportunities For Graduates, Hock Hing Do Jan 2001

Higher Education In Malaysia : Potential Opportunities For Graduates, Hock Hing Do

Student Works (2000-2009)

Education is the pivotal in the creation of knowied.ge manpower to support the new industries, economic activities, and to develop an information rich society. The government has moved to boost the development of knowledge-economy. In order to ride the crest of the LT. wave, the Ministry of Education has responded by implementing wide-ranging reforms in the education system. The rapid expansion of higher education has been fuelled by strong social demand for higher education. Malaysia higher education has been the main avenue for social mobility and social justice, and social restructuring in line with New Economic Policy. The higher education …

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Wage Discrimination Against Working Women, Sarah M. Ganasegeram Jan 2001

Wage Discrimination Against Working Women, Sarah M. Ganasegeram

Student Works (2000-2009)

This research generally sets out to study wage discrimination against working women. Specifically, the study has three objectives. First, it examines sex-role stereotypes resulting from a colonial background, as a cause of wage discrimination. Second, the study explores gender-related job segregation existing in government policies, as a cause of wage discrimination. Lastly, it examines gender differences in human capital resulting from lack of access to education, as a cause of wage discrimination against working women. The study uses legal research methodology. The nature of this method incorporates advocacy and persuasion. Case studies based of decided equal pay claim cases are …

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Time-Of-The-Month Effect In The Trading/Services Sector Of The Kuala Lumpur Stock Exchange, Say Yong Ng Jan 2001

Time-Of-The-Month Effect In The Trading/Services Sector Of The Kuala Lumpur Stock Exchange, Say Yong Ng

Student Works (2000-2009)

Numerous studies have reported the existence of calendar anomalies in stock returns. In this study, we investigate the calendar anomalies of forty stocks of the trading/services sector in the Kuala Lumpur Stock Exchange (KLSE) over the period of 3 January 1995 to 2 November 2000. The calendar anomalies such as the pre-holiday effect, half-monthly effect, and time-of-the-month effect are examined. The parametric and nonparametric tests are used in this study for testing the existence of calendar anomalies. Nonparametric tests are resorted to when the assumption of normality is not satisfied. The results of this study indicate that there is no …

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Credit-Lending Channel In The Malaysian Economy, Roza Hazli Zakaria Jan 2001

Credit-Lending Channel In The Malaysian Economy, Roza Hazli Zakaria

Student Works (2000-2009)

Credit-lending channel Is an alternative view on how the shift in monetary policy is translated into the change in loans and output. Nevertheless, this paper finds that the evidence on the existence of a distinctive credit-lending channel In the Malaysian economy is absent. Firstly, the episodes of tight monetary policy In the 1990s are Identified using the "narrative approach". Then, a preliminary analysis Is done to see the impact of tight monetary policy on banks' credit supply. It Is found that bank loans only decline In the most recent monetary tightening, September 1997 to August 1998. Next, an empirical analysis …

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Corporate Governance And Political Ownership, David Seong Wei Lo Jan 2001

Corporate Governance And Political Ownership, David Seong Wei Lo

Student Works (2000-2009)

This paper makes an attempt to study the concept of corporate governance in a political ownership environment. It emphasizes the relationship between political objectives and governance objectives. The paper first gives a preliminary view of corporate governance and political ownership. It investigates whether political ownership will restrict the functioning of the governance mechanism. By making a case study of several privatised firms with strong political ownership, it shows that there is a strong possibility that political objectives will undermine the governance objectives without a proper check and balance system in place. There are indications that the situation is starting to …

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Macroeconomic Responses To Oil Price Changes And Volatility, Fui Kiun Soong Jan 2001

Macroeconomic Responses To Oil Price Changes And Volatility, Fui Kiun Soong

Student Works (2000-2009)

Petroleum is the third factor of production and is expected to remain so as Malaysia targets to achieve full industrialization in twenty years time. It is therefore, crucial to understand the impact of oil price on the macroeconomy. Thus, this paper attempts to examine the short-run dynamics of industrial production, interest rates and, stock market activity, in relation to oil price changes and oil price volatility by using the vector autoregressive (VAR) model. Volatility is modeled using the Generalised Autoregressive Conditional Heteroskedasticity (GARCH) model. Systematic shocks are introduced and the impacts of anticipated and unanticipated oil price changes are analyzed …

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The Impact Of Foreign Direct Investment On Manufacturing Growth In Malaysia, Ah Hoon Lee Jan 2001

The Impact Of Foreign Direct Investment On Manufacturing Growth In Malaysia, Ah Hoon Lee

Student Works (2000-2009)

It is generally perceived that FDI (foreign direct investment) plays an important role in economic development especially in the industrialisation process in Malaysia. The extent of FDI's contribution to manufacturing growth remains uncertain. By using econometric models, this study attempts to analyse the impact of FDI on manufacturing output, manufacturing exports, manufacturing imports and manufacturing employment generation. The empirical results showed that the impact of FDI on manufacturing output growth is not as critical as expected. However, a positive link emerges where an increase in FDI flows will increase the output growth in the next period. The study revealed that …

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The Economic Implication Of Private Higher Education In Malaysia, Yee Ting Ngoo Jan 2001

The Economic Implication Of Private Higher Education In Malaysia, Yee Ting Ngoo

Student Works (2000-2009)

This study attempts to examine the economic impacts of private higher education in Malaysia. It begins with a review on the background and development of private higher education which has become one of the most important industries in the world. Chapter two reviews the literature on private higher education and its impact Chapter three deals with the evolution of the private higher education in Peninsular Malaysia from the 1960' s to the present day. This chapter contains a detailed study on the growth and development of the private higher education in Malaysia. Besides that, it also discussed about the demand …

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Total Factor Productivity Growth In Malaysia (1971-1999), Jenny Yu Chin Chua Jan 2001

Total Factor Productivity Growth In Malaysia (1971-1999), Jenny Yu Chin Chua

Student Works (2000-2009)

This paper contributes to the debate concerning the sources of growth of newly industrializing East Asian economies, of which Malaysia is an example. It provides an empirical analysis of total factor productivity (TFP) in Malaysia for the period of 1971- 1999. This paper finds that the TFP growth is estimated to be around 2% per annum over the last thirty year, somewhat higher than the previous estimates for four Asian Tigers but remain a small fraction of the actual GDP per worker growth. The variables found to have significant influence on TFP growth in Malaysia during 1971-1999 are related to …

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Locus Of Control And The Intention Of Being An Entrepreneur Among Malaysian Graduates, Yoke Kham Lam Jan 2001

Locus Of Control And The Intention Of Being An Entrepreneur Among Malaysian Graduates, Yoke Kham Lam

Student Works (2000-2009)

This study examines the relationship between Locus of Control and the intention of being an entrepreneur among Malaysian graduates. This study first investigate the effect of Locus of Control on the intention to become an entrepreneur among 100 of respondents, as measured by statistical testing on answered survey questionnaire. Further, this study extends the analysis by examining the relationship between ethnic group and the intention of being an entrepreneur among Malaysian graduates. The results showed no significant relationship between ethnic group and the intention of being an entrepreneur among Malaysian graduates. This study also examined the relation between gender and …

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Reform In The Electricity Supply Industry And Implementation Of A Competitive Electricity Market In Malaysia, William Kim Cheong Leong, Simon Pick Pak Seong Jan 2001

Reform In The Electricity Supply Industry And Implementation Of A Competitive Electricity Market In Malaysia, William Kim Cheong Leong, Simon Pick Pak Seong

Student Works (2000-2009)

Over the past decade, a number of nations have restructured their electricity industries. Several nations have also significantly reduced the government's role in the ownership and management of the electricity industries both at the state and national level. The wave of changes is driven by the forces of competition; the need to make the industry more efficient and allowing customers to have choices in deciding their electricity supplier, the package of services and the associated prices that best meet their needs. A crucial element of the deregulation and reform in the electric industry is the creation of a wholesale electricity …

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The Impact Of Service Charge On The Performance Of Unit Trust Funds In Malaysia, Hwei Juin Tan Jan 2001

The Impact Of Service Charge On The Performance Of Unit Trust Funds In Malaysia, Hwei Juin Tan

Student Works (2000-2009)

In Malaysia, Unit Trust fund investors are subjected to different types of fees and expenses. However, many investors are not aware of such fees. This study concluded that unit trust funds on average would be able to outperform the KLCI during the bear market. Nevertheless, when the front load that funds charged are taken into account, the excess return was completely eliminated and some funs even ended with under-performance. Furthermore, this study also found that the fee an investor pays as front-end load does not constitute all the investment cost as assumed by most investors. It is therefore important that …

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Tanggapan Kakitangan Perkhidmatan Awam Terhadap Prinsip-Prinsip Pengurusan Islam, Azlina Abdul Aziz Jan 2001

Tanggapan Kakitangan Perkhidmatan Awam Terhadap Prinsip-Prinsip Pengurusan Islam, Azlina Abdul Aziz

Student Works (2000-2009)

Sistem pengurusan Islam tertegak di atas paradigma Tauhid yang diasaskan kepada beberapa prinsip utama. la merupakan satu model yang unggul kerana mampu membawa setiap individu ke arah ketaqwaan dan keimanan kepada Allah s.w.t selaras dengan tujuan hakiki manusia itu diciptakan. Atas keyakinan ini, maka seharusnya prinsip pengurusan Islam ini diaplikasikan secara total dalam organisasi bagi memastikan penghayatan konsep khalifah dalam segala tugas dan gerakkerja yang dilakukan. Di Malaysia, kerajaan telah mengambil pelbagai langkah untuk memasukkan elemen-elemen Islam dalam pengurusan. Namun begitu, kerana terdapatnya kelemahan-kelemahan dari segi pertaksanaan dan penerimaannya, maka tidak dapat dinafikan bahawa masalah pengurusan masih terus kedengaran. Dalam …

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The Business Of Part-Time Mba Programmes In Klang Valley With Special Reference To Stamford College, Choy Fong Lee Jan 2001

The Business Of Part-Time Mba Programmes In Klang Valley With Special Reference To Stamford College, Choy Fong Lee

Student Works (2000-2009)

The financial sector is poised to enter a new era of institutional development and maturity with the unveiling of both the Financial Sector Master Plan (FSMP) by Bank Negara Malaysia and the Capital Market Master Plan (CMP) by the Securities Commission in 2001. FSMP is a blueprint to chart the way forward for the country's banking, insurance and other financial sectors for the next decade from year 2001 to 2010. It aims to develop a more resilient. competitive and dynamic financial system that will be able to meet the challenges of further liberalization and globalization. CMP is a financial development …

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Penerbitan Buku Tamil Di Malaysia : Suatu Kajian Dari Sudut Penerbitan Dan Pemasaran, Balachandran Murugasan Jan 2001

Penerbitan Buku Tamil Di Malaysia : Suatu Kajian Dari Sudut Penerbitan Dan Pemasaran, Balachandran Murugasan

Student Works (2000-2009)

Book publishing Is a continuing process since Guttenburg founded the moving publishing machine. From that period It grew with various technological changes. The book publishing process makes our civilization more meaningful, by giving more evidence on social, economic and political development. Since Independence, Tamil book publishing has been facing more dilemma In the process to develop the business. Facing problem In this Industry Is common as many entrepreneurs willing to choose It as a career. After Independence, only two Tamil publishing company have been Identified as still moving In the business. However, only one company Is actively playing Its role …

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The Economic Implication Of Private Higher Education In Malaysia, Y. T. Ngoo Jan 2001

The Economic Implication Of Private Higher Education In Malaysia, Y. T. Ngoo

Student Works (2000-2009)

This study attempts to examine the economic impacts of private higher education in Malaysia. It begins with a review on the background and development of private higher education, which has become one of the most important industries in the world. Chapter two reviews the literature on private higher education and its impa(lt Chapter three deals with the evolution of the private higher education in Peninsular Malaysia from the 1960' s to the present day. This chapter contains a detailed study on the growth and development of the private higher education in Malaysia. Besides that, it also discussed about the demand …

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Travel Cost Method (Tcm) : A Case Study Of Taman Pertanian Malaysia Shah Alam, Selangor, Bakti Hasan Basri Jan 2001

Travel Cost Method (Tcm) : A Case Study Of Taman Pertanian Malaysia Shah Alam, Selangor, Bakti Hasan Basri

Student Works (2000-2009)

This research paper uses the Individual Travel Cost Method (Visit Per Annum) to assess the consumer surplus of Taman Pertanian Malaysia (MAP), the first agro­ forestry park in the world The value of consumer surplus per visit is different, depending on the functional form of the model (linear or semi-log), types of travel cost applied and the type of trips taken (expected trips taken or true trips taken). The average consumer surplus per visit derived from this study Is RM 2. 70, RM 88.60 and RM 91.48for semi-log (expected trips), semi-log (true trips) and linear, respectively. It is important to …

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The Development Of Private Higher Education In Malaysia Over The Last Three Decades : Achievements, Challenges And Future Prospects, Santhi Ramanathan Jan 2001

The Development Of Private Higher Education In Malaysia Over The Last Three Decades : Achievements, Challenges And Future Prospects, Santhi Ramanathan

Student Works (2000-2009)

Education in Malaysia, as an industry, is currently undergoing tremendous change and growth. The increasing demand for tertiary education and the escalating cost of pursuing it overseas has led to the establishment of numerous private higher education institutions (PHE1s). While such development augers well with the current endeavor to make Malaysia as a global center of educational excellence and with the national human resource development objectives, it has brought about the need to study on how the Malaysian higher education expands, especially the private higher education (PHE) sector over the last three decades. The Private Higher Education (PHE) in Malaysia …

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Information And Communication Technology And Poverty: An Asian Perspective, M. G. Quibria, Feichin, Ted Tschang Jan 2001

Information And Communication Technology And Poverty: An Asian Perspective, M. G. Quibria, Feichin, Ted Tschang

Research Collection Lee Kong Chian School Of Business

Many commentators have extolled the virtues of new information and communication technologies (ICTs) in reducing poverty and improving the quality of life. While such arguments have been used before in relation to many predecessor technologies, including other earlier communications technologies, the promise has often floundered. This paper attempts to provide a more balanced analysis of the question, by exploring the linkages between the new ICTs and poverty reduction. It examines the linkages in two ways: the potential for direct impacts of ICTs on various areas of poverty and development, and the indirect impacts of ICTs on economic growth, exports and …

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2001 January, Office Of Communications & Marketing, Morehead State University. Jan 2001

2001 January, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Morehead State University press releases for January of 2001.

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[Introduction To] Managing Human Resources In The Public Sector: A Shared Responsibility, Gill Robinson Hickman, Dalton S. Lee Jan 2001

[Introduction To] Managing Human Resources In The Public Sector: A Shared Responsibility, Gill Robinson Hickman, Dalton S. Lee

Bookshelf

This book is written for the large number of public administration students and practitioners who are interested in becoming department managers and supervisors in various areas of government service. It emphasizes the interdependence between the human resource department and line managers in implementing personnel functions. It also provides enough background and history about human resource management in the public sector for line managers to appreciate why the field functions as it does.

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Understanding The Digital Divide As It Relates To Electronic Commerce, Franklin D. Gaillard Jan 2001

Understanding The Digital Divide As It Relates To Electronic Commerce, Franklin D. Gaillard

Theses and Dissertations in Business Administration

There exists an electronic digital divide within the United States. This digital divide concerns access to the Internet and its corresponding technologies. The U.S. government is concerned about the digital divide because it appears that certain ethnic groups and income levels are being excluded from computer technologies and the Internet. These groups include African Americans and Hispanics, who are lagging the Caucasians significantly in gaining access to the Internet. For a while the gap between majority and minority groups appeared to be widening. Since Internet access is a prerequisite to electronic commerce, an understanding of the relationship between the digital …

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Effects Of Organizational Climate, Feedback-Seeking Environment And Innovation Characteristics On The Implementation Of A 360-Degree Feedback System, Simon Alan Bartle Jan 2001

Effects Of Organizational Climate, Feedback-Seeking Environment And Innovation Characteristics On The Implementation Of A 360-Degree Feedback System, Simon Alan Bartle

Psychology Theses & Dissertations

The present study examined the effects of organizational climate, feedback seeking environment and innovation characteristics on the implementation of a 360-degree feedback system within a large financial holdings company. The effect of user attitudes toward the 360-degree feedback system was also assessed. A sample of responses from 255 360-degree feedback system users was collected over a 14-month time period. LISREL was used to test the hypothesized structural model. Overall goodness of fit for the model was poor (using generalized least squares estimates: the Non-Normed Fit Index (NNFI) = .95, Comparative Fit Index (CFI) = .96; Root Mean Square Error of …

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Central Bank Of Nigeria Annual Report And Statement Of Accounts For The Year Ended 31st December 2000, Central Bank Of Nigeria Dec 2000

Central Bank Of Nigeria Annual Report And Statement Of Accounts For The Year Ended 31st December 2000, Central Bank Of Nigeria

CBN Annual Report

This Report reviews the operations of the Central Bank of Nigeria (CBN) and macroeconomic developments during the fiscal year 2000 and appraises the major economic policy outcomes during the period. The bank is responsible for administering the Banks and Other Financial Institutions (BOFI) Act, which aims to ensure high standards of banking practice and financial stability through surveillance activities and the promotion of an efficient payments and clearing system. The bank's major objectives for monetary policy in 2000 were outlined in the Bank's Monetary Policy Circular No. 34. Key policy targets included growth in broad money, narrow money, aggregate bank …

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