Social and Behavioral Sciences Commons^™

Customer Satisfaction Index Of Singapore 2011: Q1 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG), currently in its fifth year of measurement, is an indicator of the quality of goods and services produced in the Singapore economy. CSISG complements production-based measures such as Gross Domestic Product (GDP) by providing an assessment from the buyers’ point of view. Both types of measures are necessary as economic growth hinges not only on producing more, but producing better products and services.

Empirical Methods-A Review: With An Introduction To Data Mining And Machine Learning, Matt Bogard

Economics Faculty Publications

This presentation was part of a staff workshop focused on empirical methods and applied research. This includes a basic overview of regression with matrix algebra, maximum likelihood, inference, and model assumptions. Distinctions are made between paradigms related to classical statistical methods and algorithmic approaches. The presentation concludes with a brief discussion of generalization error, data partitioning, decision trees, and neural networks.

One-To-One Laptop Project: Perceptions Of Teachers, Parents, And Students, Matthew D. Constant

Dissertations

One-to-one laptop programs are becoming more prevalent across the world in K-12 institutions. School districts are searching for more engaging tools that seek to have impact on school success, such as grade achievement, college/career preparation, and/or 21st-century skill preparation and attainment. Additionally, boards of education continuously want some positive indication of the return on their substantial financial investment.

This study utilized surveys of three important stakeholder groups (parents, students, and teachers) related to a one-to-one laptop project in a moderately-sized rural Midwestern school district. Perceptions about how often laptops were used in the classroom setting and across content areas (Language …

Food Safety And Cage Egg Production

Agribusiness Reports

States have begun legislating against cage egg production and dozens of major U.S. food retailers, restaurant chains, and foodservice providers—as well as hundreds of U.S. universities—are switching to cage-free eggs. Extensive scientific evidence strongly suggests this trend will improve food safety. All sixteen scientific studies published in the last five years comparing Salmonella contamination between caged and cage-free operations found that those confining hens in cages had higher rates of Salmonella, the leading cause of food poisoning related death in the United States. This has led prominent consumer advocacy organizations, such as the Center for Food Safety, to oppose the …

Content Management System, Timothy P. Daigle

Renée Crown University Honors Thesis Projects - All

The goal of my project was to develop a Content Management System for the CitrusTV website. This project was first brought to my attention in the Fall of 2009 by fellow Syracuse University student Alyssa Elias.

As a Newhouse Broadcast Journalism major, Alyssa recognized a need to develop a site that better mirrored the CBS news video website after having interned there the summer entering Junior year.

I was brought into the project because of my Information Technology minor, which allowed me to be familiar with the technical background necessary for the project. Additionally, my role involved maintaining communication between …

Sovereign Wealth Funds: Global And Domestic Implications Of The Rise Of A New Major Player In International Finance, Michelle Sollod

Renée Crown University Honors Thesis Projects - All

The subject of petrodollar recycling has frequently captured the interest of academics, politicians and the media. Specifically, the issue typically boils down to one central question: where exactly are the petrodollars—revenue earned from the sale of oil—flowing? According to traditional scholars like Bernard Mommer and Terry Lynn Karl the recurring argument is that in oil-exporting nations, oil revenues are channeled directly into the hands of a few government officials resulting in corruption, inequality and economic decay.

However, the main limitation of this traditional argument is that it tends to focus solely on the dynamics between the national level and local …

Under The Surface: The United States’ Failure To Effectively Communicate And Gain Credibility With Iraqis, Julia Dunlea

Renée Crown University Honors Thesis Projects - All

In the short term, the United States negatively impacted the relationships among the Sunnis, Shiites, and Kurds. The United States’ lack of communication and credibility led to this negative impact. Six variables: the United States’ lack of knowledge about Iraq, the preexisting anti-western political culture, removal of local elites and army, inadequate media outreach, impact on reactionary violence, and the inability to fulfill all their promises to the Iraqi population expanded problems in credibility and communication. Although the United States brought democracy to Iraq by enforcing equality for Shiites and Kurds, and expanding Kurdish autonomy in the north, this lack …

Industrial Diversity And Economic Performance: A Spatial Analysis, Hoa Phu Duy Tran

College of Business: Dissertations, Theses, and Student Research

This study examines the linkage between industrial diversity and economic growth in the 48 contiguous states of the United States.  The period of analysis is 1992 through 2009.  Five diversity indices are considered and economic growth is measured as the growth rate of nonfarm earnings.  Other variables thought to influence economic growth are included in the analysis.  They are the growth rate of nonfarm employment, capital, and farm earnings.  Tests for the endogeneity of variables are conducted and the need for instrumental variable estimation methods is demonstrated.

First, I consider multivariate model that relates nonfarm earnings growth to the diversity …

The Creative Coach: Exploring The Synergies Between Creative Problem Solving: Thinking Skills Model And Non-Directive Coaching, Trevor J. Mcalpine

Creativity and Change Leadership Graduate Student Master's Projects

This project looks at the similarities and differences between the most recent version of Creative Problem Solving called Creative Problem Solving: Thinking Skills Model and the approach to coaching known as Non-Directive Coaching. Creativity practitioners are challenged to find opportunities of engaging in formal full-blown, group-based Creative Problem Solving sessions. There is a need to find other, less formal ways of helping people use their creativity. The Thinking Skills Model’s design allows it to mesh with the creative process in other content areas by making the basic concepts of Creative Problem Solving transferable to those other contexts. Non-Directive Coaching …

Pay Ratios And Pay Inequality, Kevin F. Hallock

Economics Faculty Publications

Some argue that reporting the ratio of CEO pay to that of the median-compensated worker in the organization is useful since it highlights the sometimes large discrepancy between the pay of an average worker and that of corporate executives. One argument against reporting the ratio of CEO pay to median worker pay is that this is much more difficult to calculate in practice than in theory. The hourly earnings of workers at the bottom have been incredibly flat for the last generation. Only the top 5% have seen large gains over time. For CEOs, the gains are substantial. the multiple …

Help Of Southern Nevada Analysis Project, Lauren Cella, Carly Dunlap, Jonathon Nunes, Anna Vaillancourt

UNLV Theses, Dissertations, Professional Papers, and Capstones

HELP of Southern Nevada (HELP), a not-for-profit agency, would like to expand their current services by operating a thrift store. It is anticipated that this thrift store would bring in additional revenue and also benefit their current programs. In direct conversations with the Chief Operating Officer of HELP, areas of concern were expressed regarding the implementation process of the thrift store. These areas pertained to size and location of their potential facility, staffing issues, and distribution priority of donated goods to their existing programs. Analysis was conducted through on-site interviews with other executives of Southern Nevada not-for profit thrift stores …

Mixed Agendas And Government Regulation Of Business: Can We Clean Up The Mess?, Tom Arnold, Jerry L. Stevens

Finance Faculty Publications

The history of regulation in the U.S. economy shows a cumulative growth of government involvement in private enterprise that has helped business at times and has been at odds with business at other times. The wavering views on how much regulation is warranted change over time and cut across political and philosophical ideologies. For example, in the first two years of President Barack Obama's administration there was a push for new and large increases in regulation of healthcare and financial markets along with intervention into public markets with massive spending to bailout automakers and financial institutions.

Now, in the second …

Development For The Past, Present, And Future: Defining And Measuring Sustainable Development, Max Cantor

Senior Honors Projects

In 1987, the United Nations released the Brundtland Report, which defined sustainable development as “development which meets the needs of the present without compromising the ability of future generations to meet their own needs.” While this definition provides a relatively stable theoretical base from which development economists and political scientists can begin to tackle issues surrounding sustainable development, the inherently amorphous nature of this definition has also created a fair amount of ambiguity in both the economic literature surrounding sustainable development and the subsequent attempts by economists to measure it.

Historically, those interested in the science of development have typically …

The Psychology And Behavior Of Consumers In The Fashion Industry, Jessica Delace

Senior Honors Projects

I have always been interested in all aspects of the fashion industry, from apparel production to retail sales. After interning in the sales department of a New York based designer, I became fascinated by the customers who spent over $10,000 to revamp their wardrobe every season. Were these women buying their clothes based on their own preferences, or did they buy the original $3,000 design to fit their lifestyle as a New York City socialite?

After completing a literature review on the psychology of apparel consumers, I wanted to determine if shoppers’ preferences were based on their own opinions, or …

How To Excel In The Fashion Industry, Elizabeth Weaver

Senior Honors Projects

How to Excel in the Fashion Industry

Elizabeth Weaver

Faculty Sponsor: Claire Lacoste Kapstein, Textiles, Merchandising and Design

Co-sponsor:  Art Mead, Economics

The fashion industry is most often thought of as a glamorous business filled with successful designers and supermodels.  For fashion students, however, the industry they seek to enter upon graduation is drastically different.  Students entering merchandising and retailing related careers will spend a large portion of their time analyzing data and working in Microsoft Excel. 
            As a graduating senior with a dual degree in Textiles, Merchandising and Design and Economics, I wanted to create a project that could …

Shareholder Heterogeneity And Conflicting Goals: Strategic Investments In The Japanese Electronics Industry, Asli M. Colpan, Toru Yoshikawa, Takashi Hikino, Ester B. Del Brio

Research Collection Lee Kong Chian School Of Business

This article investigates the effects of the changing institutional environment on strategic orientations of Japanese electronics firms during the 1990s. We examine the effects of three different types of shareholders on strategic directions of their invested firms. The first one, foreign portfolio investors, characterizes the emerging influence that pressed for change in corporate strategies. The two domestic shareholders, corporate investors and financial institutions, represent the conventional forces for continuity. Between the two domestic forces, though, while corporate investors attempted to maintain status quo, financial institutions have shifted towards market-oriented behaviour of investment. Specifically, we explore: (1) the influence of each …

Metropolitan Report - May 2011, Division Of Business And Economic Research, College Of Business Administration, University Of New Orleans

UNO Metropolitan Report (1986-2017)

No abstract provided.

Innovation And Commoditization: Prioritizing And Profiling Asian Managers’ Cross-Border Sourcing Practices, Sudhindra Seshadri

Research Collection Lee Kong Chian School Of Business

The paper investigates several sourcing practices and argues that two main behavioral constructs, supply commoditization and supply innovation, underlie many of these practices. It then develops hypotheses involving these constructs and company profiling ratios such as revenue per employee. The paper reports on survey research with a subset of ASEAN country based purchasing managers; on new scales. The results contribute to a growing literature on dynamic customer value in business markets and sourcing competencies. The paper also discusses managerial implications for sales targeting and sales approaches arising from the model.

Different Means To The Same End: A Comparative Contingency Analyses Of Singapore And China’S Management Of The Severe Acute Respiratory Syndrome (Sars) Crisis, Yan Jin, Augustine Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

For months in 2003, the world lay under siege by a strain of virus that masqueraded as pneumonia but inflicted a far more lethal effect. By all accounts, the mystery of how the severe respiratory acute syndrome (SARS) virus came to be has remained largely unsolved (Bradsher & Altman 2003). What began as routine fever and cough in a Chinese physician, later identified as a super-carrier, rapidly spread to people who had cursory contacts with him, spiralling into a worldwide crisis that spanned Asia and the North Americas (Rosenthal 2003).

Jackpot! A Legal History Of Indian Gaming In California, Aaron Peardon

UNLV Theses, Dissertations, Professional Papers, and Capstones

Indian Gaming has transformed the economic, political, and sociological landscape of California. The growth of Indian casinos has had a profound impact on both Indian and non-Indian communities alike. California tribes took the lead in legalizing Indian Gaming throughout the nation. The efforts of California tribes in the legislative and political process have enabled many tribal groups to rise out of poverty and to gain prosperity that would otherwise be impossible to achieve. They have also brought increased revenue to local communities and have provided thousands of jobs to all Californians.

This thesis discusses the historical relationships between Native American …

An Empirical Comparison Of Life Cycle Cost Of Green School Buildings And Non-Green School Buildings, Nitisha Pushpala

UNLV Theses, Dissertations, Professional Papers, and Capstones

One of the major economic concerns today of the world is reduction of energy consumption because of depleting energy sources in the world. The construction sector in the United States is also contributing in reducing the energy consumption and construction cost of the buildings by constructing cost and energy efficient buildings with energy efficient materials and techniques. The U.S Department of Energy introduced the Building Technologies Program that develops techniques, tools and technologies for making buildings more energy efficient. Other private bodies like the Leadership in Energy and Environmental Design (LEED), which is developed by the U.S. Green Building Council …

2011 May, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Press releases for May 2011.

Warning System For Property Bubbles, Jun Yu, Peter C. B. Phillips

Research Collection School Of Economics

A commentary on what constitutes a sound system to warn against property bubbles.

Replacement Alternatives For Beef Cow Herds: An Analysis Of Retaining Non-Pregnant Cows, Trenton T. Bohling

Department of Agricultural Economics: Dissertations, Theses, and Student Research

A non-pregnant cow is a liability to a producer. Over the last four years, cow-calf producers have had an increased number of non-pregnant cows due to factors like environmental conditions and diseases like trichomoniasis. While most research has indicated that culling a non-pregnant female and replacing the cow with retained heifers, purchased heifers, or purchased cows are the only economic alternatives, recent trends in the cattle market have suggested that keeping a non-pregnant cow may also be an alternative.

Annual beef cow budgets were created based on typical Nebraska Sandhills conditions. Revenues and costs in these budgets vary according to …

From Brawn To Brains: How Immigration Works For America, Pia Orrenius

Western Migration Conference Series

Bio:

Pia Orrenius is Research Officer and Senior Economist at the Federal Reserve Bank of Dallas and Adjunct Professor at the Hankamer School of Business, Baylor University. Her research focuses on the labor market impacts of immigration, unauthorized immigration, and U.S. immigration policy, and her work has been published in the American Economic Review, Journal of Development Economics, Labour Economics, Industrial and Labor Relations Review, among others. She is coauthor of the book Beside the Golden Door: U.S. Immigration Reform in a New Era of Globalization (2010, AEI Press). Dr. Orrenius is a Research Fellow at …

The Labor Market Effects Of U.S. Immigration: What Is The Latest Evidence?, Orn Bodvarsson

Western Migration Conference Series

Bio:

Örn Bodvarsson is Professor of Economics, Chair of the Department of Management, and Interim Chair of the Department of Social Work at St. Cloud State University. He is also a Research Fellow at the Institute for the Study of Labor (IZA) in Bonn, Germany. A labor economist, Bodvarsson has been working in the immigration field since 2001, focusing on host country distributional effects of immigration, determinants of migration, internal migration in China, and wage discrimination against the foreign-born. In 2009 Springer published his co-authored book, The Economics of Immigration: Theory and Policy, recently reviewed in Journal of Economic …

Recruitment And Retention Of Immigrants In A Global Labour Market: Implications For Policy, Christopher Robinson

Western Migration Conference Series

Bio:

Chris Robinson studied economics at the London School of Economics and the University of Chicago, and has been a faculty member at the University of Western Ontario since 1977. His research has focused on human capital and wage issues including human capital specificity, labour supply, migration, and unions and he has published a wide range of articles on these topics in scholarly journals. From 1993 to 2003 he served as associate editor of the Journal of
Labor Economics. From 2001 to 2010 he held the CIBC Chair in Human Capital and
Productivity at the University of Western Ontario …

The Death Of Music Videos?: An Analysis On The Effectiveness Of Music Videos As A Promotional Tool, Carmen Cheng

Business and Economics Honors Papers

This research explored whether or not music videos remained an effective marketing tool for the music industry after the diffusion of the Internet in American culture. As a result of the transitions in media through which music videos were distributed, this project asked the following research questions: 1. What impact has the airing of music videos on MTV had on music sales? 2. What was the impact of music videos on sales when music videos moved from airing on television to being distributed over the Internet?

China And The New Asia: Policy Recommendations, Tasha N. Haug

Senior Honors Theses

The People’s Republic of China is an indispensable political and economic force in Asia. With the majority of the United States’ foreign economic interests invested in the Asia-Pacific region, the leading role that China is taking is a major concern. The Asia-Pacific region is strategically important to the US. How US policy makers craft foreign policy toward Asia has a direct impact on US involvement in the region. Unless the US becomes more invested in Asia, develops a comprehensive understanding of China’s role in the region, and proactively pursue strategic relationships, US influence in Asian affairs will become a thing …

2011 - The Sixteenth Annual Symposium Of Student Scholars

Symposium of Student Scholars Program Books

The full program book from the Sixteenth Annual Symposium of Student Scholars, held on April 26, 2011. Includes abstracts from the presentations and posters.