Social and Behavioral Sciences Commons^™

Innovation Begins With People: Leading With A New Lens, Connie I. Reimers-Hild

Kimmel Education and Research Center: Faculty and Staff Publications

Innovation Begins with People: Leading with a New Lens will focus on developing innovation strategies for communities. Topics covered include leadership, creativity, innovation, teamwork, trends, challenges and opportunities.

Knowledge Management In A Project Environment: Organisational Ct And Project Influences, Taya Polyaninova

Articles

During a project implementation various forms of information and experience are generated within the organization. If this accumulated knowledge is not recorded and shared amongst other projects, this knowledge will be lost and no longer be available to assist future projects. This may lead to increased future projects costs as resources, time and money will be wasted on redefining the knowledge that once existed within the company. By not capturing and redeploying this knowledge, the quality of a project’s deliverables may adversely suffer. First the publication reviews the concept of project knowledge management. It defines the reasons for managing project …

2011 Fall Convocation Program, Office Of Communications & Marketing, Morehead State University.

Communications and Marketing Publications Archive

Fall convocation program held on August 17, 2011.

London, Richard C. Crepeau

On Sport and Society

As some of you know I am now in London where I will spend the fall semester teaching at the Florida State University London Centre. I am not certain how this will affect my general view of the American sports scene, but I can tell you that the riots of this week have affected my ability to concentrate on sport and the issues that have arisen over the past two weeks.

Creating Social Contagion Through Viral Product Design: A Randomized Trial Of Peer Influence In Networks, Sinan Aral, Dylan Walker

Business Faculty Articles and Research

We examine how firms can create word-of-mouth peer influence and social contagion by designing viral features into their products and marketing campaigns. To econometrically identify the effectiveness of different viral features in creating social contagion, we designed and conducted a randomized field experiment involving the 1.4 million friends of 9,687 experimental users on Facebook.com. We find that viral features generate econometrically identifiable peer influence and social contagion effects. More surprisingly, we find that passive-broadcast viral features generate a 246% increase in peer influence and social contagion, whereas adding active-personalized viral features generate only an additional 98% increase. Although active-personalized viral …

Proposed Community Action Plan For Casa Cornelia Law Center, Allison Bechill, Scott Campbell, Casey Mckinley

Community Engagement and Collaboration

Casa Cornelia and scores of other public and private agencies rely on interpreters and translators for communicating with immigrants and their communities. Volunteer support overcomes language barriers and ensures that all clients have access to support services in a culturally and linguistically appropriate manner. Unfortunately, there is often a lack of qualified volunteer interpreters and translators available, most acutely for its Somali clients, which comprise the largest percentage of its Asylum Program’s caseload.

This paper considers possible solutions to the insufficient number of volunteers that are currently available to Casa Cornelia.

Customer Satisfaction Index Of Singapore 2011: Q2 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the nation, sector, sub-sector, and company levels. Currently in its fifth year of measurement, the CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy both over time and across countries.

Medical Travel Facilitator Websites: An Exploratory Study Of Web Page Contents And Services Offered To The Prospective Medical Tourist, Dan Cormany, Seyhmus Baloglu

Faculty Publications

The growing trend of traveling outside of one's country for medical services, commonly known as “medical tourism” is expected to continue to grow exponentially in the next ten years (Keckley, 2008). With multiple destinations from which to select, and available information representing this type of travel being of variable reliability, many prospective medical travelers turn to the use of a “medical tourism facilitator”, who perform a variety of trip coordination responsibilities for the medical traveler. These medical tourism facilitators, themselves a new phenomenon to support travel to various global regions, may operate within the traveler's home country or the destination …

Ua3/9/2 Section Ii: Market Area Review & Site Description, Proposed Hotel At Wku, Wku President's Office - Ransdell

WKU Administration Documents

Section II: Marketing Area Review & Site Description for proposed hotel at WKU of PKF Consulting firm report. This copy is annotated.

Ua3/9/2 Market Demand Study & Statement Of Estimated Annual Operating Results, Wku President's Office - Ransdell

WKU Administration Documents

Marketing report created by PKF Consulting firm regarding the tax increment financing district of Bowling Green.

An Investigation Into The Relationship Between Conscientiousness, Self-Awareness, And Occupational Stress Outcomes In Culinary Chefs, Tanja M. Hinterstoisser

Electronic Theses and Dissertations

The purpose of this study was to investigate whether, and to what extent, Conscientiousness, as part of the personality construct, and Self-Awareness, as part of the emotional intelligence construct, influence the occupational stress outcomes of absenteeism and burnout in culinary chefs. The research method and design selected for this study was a quantitative correlation and regression. The researcher selected the Self-Awareness factors from the ECI - 2.0, and the Conscientiousness factors from the NEO-FFI to measure the individual and interactive effect on absenteeism and burnout. The experience of burnout itself was measured the Maslach Burnout Inventory - GS, and absenteeism …

Exploring The Developmental Potential Of Leader-Follower Interactions: A Constructive-Developmental Approach, Sorin Valcea, Maria R. Hamdani, M. R. Buckley, Milorad M. Novicevic

Business Faculty Publications

Researchers in leadership have long recognized the important role of leaders in developing the competencies of followers.More recently, however, scholars have begun to emphasize the pivotal role of followers in the development of leaders.We use constructive developmental theory (e.g., Kegan, 1982; Loevinger & Blasi, 1976) to suggest that both leaders and followers influence the development of the meaningmaking systems of their counterparts in leader–follower dyads. We argue that a combination of challenge – in the formof delegation, participation, and feedback – and support – in the form of positive leader–follower relationships – works to promote the development ofmore complex meaningmaking …

Communicating Crisis: How Culture Influences Image Repair In Western And Asian Governments, Yvonne Siew‐Yoong Low, Jeni Varughese, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose: The purpose of this paper is to seek to understand the differences in image repair strategies adopted by two governments that operate in the Western and Asian societies when faced with similar crises. Design/methodology/approach: Textual analyses are presented of communication of Hurricane Katrina and Typhoon Morakot by the Taiwanese and US governments, respectively. Findings: Faced with similar accusations of slow response, the Asian culture, represented by the Taiwanese Government, used predominantly mortification and corrective action strategies. The Western culture, represented by the US Government, used predominantly bolstering and defeasibility and a mixed bag of other strategies such as shifting …

Supply Chain Performance Of The Australian Beef Industry: Comparing The Industry Structure, Inter-Firm Relationships And Knowledge Systems Of Western Australia And Queensland, Mohammad Nasir Uddin,, Nazrul Islam, Mohammed Quaddus

Books & book chapters

The meat and livestock industry in Australia accounts for more than 45 per cent of Australia’s total value of agricultural production, within which beef is the largest industry in value terms (Nossal, Sheng and Zhao 2008). But the industry is experiencing a long-term decline in terms of trade, and has lagged behind other industries in rates of productivity improvement (MLA 2008). As it is critical for the economy that the beef industry maintains profitability and sustainability, it is believed that the performance, competitiveness and success of the industry depends on improving cost efficiency and productivity of the whole supply chain …

Montana Nonresident Visitor Information Center Use, Neala Fugere, Christine Oschell, Norma Nickerson

Institute for Tourism and Recreation Research Publications

This report highlights findings of a study aimed at determining the effectiveness and future development of visitor information centers in Montana; in particular, understanding nonresident travelers' preferences for VICs as they relate to traveler behavior and spending in the state.

Climate Change & Tourism Literature Review, Norma P. Nickerson, Laura Becerra, Phil Zumstein

Institute for Tourism and Recreation Research Publications

Climate change and global warming have become "hot" topics of research over the past decade. Tourism is intimately a part of the climate change issue. The purpose of this literature review was to identify and understand where, how much, and what type of topics related to climate change and tourism currently exist in the literature.

Montana Folk Festival Visitor Study: 2011, Christine Oschell

Institute for Tourism and Recreation Research Publications

The purpose of this study was to provide the organizers of the Montana Folk Festival with an understanding of their attendees and the total money spent by those surveyed in Butte. The population of interest was attendees of the 2011 Montana Folk Festival and the sample was random from that population. Surveys were given to festival goers by random selection so as to attempt to represent the whole population.

Using Lean To Teach The Technical Services Value Stream: An Online Continuing Education Course, Tamera Hanken

Library Faculty Presentations

Lean Principles:

• Identify steps in the process that add customer defined value

• Identify waste in transportation, wait, overproduction, defect, inventory, motion, or extra processing

• Eliminate the steps in the process that don’t add value or are unnecessary

• Make sure the steps flow in an efficient sequence

• Establish pull, i.e., make sure the steps in the sequence don’t create bottlenecks

• Continue to improve the process

Three Essays On Opacity, Corporate Governance, And Credit Ratings, Yiwen Gu

Graduate Theses and Dissertations

In the first essay, utilizing a more recent and expanded 20-year sample 1991-2010 of dual-rated bonds issued, I confirm Morgan's (2002) finding that banks are relatively more opaque than nonbanks. The likelihood of a rating split is higher, and the magnitude of the rating gap is larger, for banks than nonnbanks. Moreover, rating agency disagreements are more significant for banks with relatively higher loan and trading securities holdings and maintain lower capital, and for banks engaged in mortgage securitization. Importantly, I find that rating agency disagreements reflect market proxies of information uncertainty. Further, opacity makes external financing more costly. Equity …

A Phenomenological Study Of Millennial Generation Cooperative Extension Educators' Development Of Core Competencies, David L. Varner

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

The purpose of this qualitative research study was to describe the experiences that contribute to the development of core competencies among Millennial Generation, county-based Extension educators in the University of Nebraska-Lincoln Extension Division. Fourteen educators were randomly purposefully selected to participate in the study. Participants were born in 1977 or later as determined by Tapscott (2009). Educators’ tenure in Cooperative Extension ranged from two months to seven years. Three themes and associated sub-themes emerged from semi-structured interviews: (a) Blindfolded and Scared—educators were confused, overwhelmed and in need of support; (b) Developing the Big Skills: A Daunting Task—focused on discovering competencies …

The Transformation Of China’S Agriculture System And Its Impact On Southeast Asia, Phoebe Mingxuan Luo, John A. Donaldson, Qian Forrest Zhang

Research Collection School of Social Sciences

The increased role for agribusiness and larger scale production in China’s agricultural system is limited by China’s severe lack of arable land. The Household Responsibility System provides farmers a measure of power, hampering agribusiness from acquiring land needed for expansion. Some Chinese companies have sought cheaper and often more accessible land in nearby regions, including Southeast Asia. While such investments have the potential to deliver benefits, including increased productivity, structural constraints such as weak land ownership and environmental laws, highly unequal distribution of land and underdevelopment of peasant organizations prevent many poorer farmers from benefiting from these investments.

The Man With A Vision, Ishrat Husain Husain Dr.

Faculty Research - Newspaper and Magazine Articles

Dr Ishrat Husain is the Dean and Director of IBA (Institute of Business Administration), Karachi, the oldest graduate business school of Asia. He was also the 13th Governor of the State Bank of Pakistan from 1999-2005. He joined the Civil Service of Pakistan in 1964 and served in the field of Finance, Planning and Development before moving to Washington in 1979 to join the World Bank as an Economist.

Maritime Trade Evolutions And Port City Developments In Asia, X. J. Yang, Joyce M. W. Low, Loon Ching Tang

Research Collection Lee Kong Chian School Of Business

Historically, almost all goods transported worldwide have been carried by sea with the current estimate stands at approximately 90 percent by volume and 70 percent by worth. Maritime industry is an important economic sector as it has a direct impact on the prosperity of a region and/or city. This chapter presents a review on maritime trade evolution in Asia from the thirteenth centuries to the post-World War II, followed by an examination on the contemporary development of some major Asia ports. From the extant port literature, a list of factors affecting port competition and development is identified and reviewed. The …

Metropolitan Report - August 2011, Division Of Business And Economic Research, College Of Business Administration, University Of New Orleans

UNO Metropolitan Report (1986-2017)

No abstract provided.

Community Affair: Social Inclusion And Swapping, Jowanza Joseph

Student Works

Swapping has become primitive economic behavior with the advent of currency. However, with the increase in concern about the environment swapping has emerged in many forums including swap meets, free cycle and online swapping forums. We perform an exploratory investigation of this behavior through an imperial investigation of Twitter. We test the connectedness, and the popularity of people who are involved in swap meets and farmers markets. Finally, we discuss the implications and future directions for swapping.

2011 August, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Press releases for August of 2011.

Nfl, Richard C. Crepeau

On Sport and Society

Today was Day 129 of America Held Hostage. No, the Ayatollah Komenhi and his band of fanatical hostage takers have not returned. This is not the ABC television news mantra that was featured during the Iranian Hostage crisis and spawned “Nightline” and made a celebrity out of Ted Koppel. This was something far more significant.

Advanced Meeting Facilitation Techniques, Carol A. Watson, Wendy Moore

Presentations

As many librarians learned in last year's AALL presentation on facilitation, a well-facilitated meeting can transform a regular work session into an extraordinarily productive event. Participants learned that a well-crafted agenda, thoughtful ground rules, optimal meeting space, and detailed minutes can all set the stage for a successful meeting.

However, meetings can still go awry. A poorly facilitated meeting can make everyone dread meetings even if the meeting has been well-planned. Managing or facilitating behaviors is the final essential ingredient for success. Have you ever been in a meeting that is monopolized by one individual? Or someone offers a suggestion …

Psychological Net Worth: Finding The Balance Between Psychological Capital And Psychological Debt, Michele L. Millard

Department of Agricultural Leadership, Education, and Communication: Dissertations, Theses, and Student Research

This multi-level study examined a proposed framework of psychological net worth that builds on the current psychological capital conceptualization of positive psychological assets provided to an organization by articulating the construct of psychological debt or those psychological liabilities in an organization. By describing psychological debt as a collection of negative attributes that occur at the individual level for individuals that hamper productivity, morale, and effectiveness in organizations, this framework of psychological net worth proposes the need to create a psychological balance sheet of psychological capital and debt. Psychological debt is described using the dimension of emotional labor, job insecurity, job …

Evaluating And Implementing Web Scale Discovery Services: Part Two, Jason Vaughan, Tamera Hanken

Library Faculty Presentations

Part Four: Quick Tour of the Current Marketplace:

• "The Big 5"
• Similarities and differences

Part Five: It's Not All Sliced Bread:

• Shortcomings of web scale discovery

Part Six: Implementation (pre launch steps):

• Selecting and preparing implementation staff
• Preparing and communicating process/decisions with all staff
• Working with the vendor (roles, expectations, timeline)
• Workflow changes and implications (technical services)

Part Seven: Specific implementation tasks, issues, and considerations:

• Record loading and mapping (catalog content)
• Harvesting and mapping digital/local content
• Working with central index data (internal & external content)
• Web integration and customization
• Assessment and continuous improvement