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Program Transformations For Information Personalization, Saverio Perugini, Naren Ramakrishnan
Program Transformations For Information Personalization, Saverio Perugini, Naren Ramakrishnan
Saverio Perugini
Personalization constitutes the mechanisms necessary to automatically customize information content, structure, and presentation to the end user to reduce information overload. Unlike traditional approaches to personalization, the central theme of our approach is to model a website as a program and conduct website transformation for personalization by program transformation (e.g., partial evaluation, program slicing). The goal of this paper is study personalization through a program transformation lens and develop a formal model, based on program transformations, for personalized interaction with hierarchical hypermedia. The specific research issues addressed involve identifying and developing program representations and transformations suitable for classes of hierarchical …
A Study Of Out-Of-Turn Interaction In Menu-Based, Ivr, Voicemail Systems, Saverio Perugini, Taylor J. Anderson, William F. Moroney
A Study Of Out-Of-Turn Interaction In Menu-Based, Ivr, Voicemail Systems, Saverio Perugini, Taylor J. Anderson, William F. Moroney
Saverio Perugini
We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable to respond to the current prompt) to take the conversational initiative by supplying information that is currently unsolicited, but expected later in the dialog. The technique permits the user to circumvent any flows of navigation hardwired into the design and navigate the menus in a manner which reflects their model of the task. We conducted a laboratory experiment to measure the effect of the use of outof- turn interaction on user performance and preference in a …