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Systems Architecture

Louisiana State University

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Rethinking The Design Of Online Professor Reputation Systems, Haley Tatum Apr 2022

Rethinking The Design Of Online Professor Reputation Systems, Haley Tatum

LSU Master's Theses

Online Professor Reputation (OPR) systems, such as RateMyProfessors.com (RMP), are frequently used by college students to post and access peer evaluations of their pro- fessors. However, recent evidence has shown that these platforms suffer from major bias problems. Failing to address bias in online professor ratings not only leads to negative expectations and experiences in class, but also poor performance on exams. To address these concerns, in this thesis, we study bias in OPR systems from a software design point of view. At the first phase of our analysis, we conduct a systematic literature review of 23 interdisciplinary studies on …