Graphics and Human Computer Interfaces Commons^™

The Intersection Of Visual Communications, User Experience, & Design Theory: A Case Study With The Dog Spaw, Jessica Miltner

Honors Projects

This project explored the intersection of visual communication, user experience, and design theory, focusing on researching design and UX principles and applying them in a real-world case study with The Dog Spaw from Celina, Ohio. The project resulted in a redesigned website that aims to influence user behavior by improving perceptions of trust, professionalism, brand consistency, and ease of use, and by examining how these perceptions, in turn, influence user action.

Who You Explain To Matters: Learning By Explaining To Conversational Agents With Different Pedagogical Roles, Zhengtao Xu, Junti Zhang, Anthony Tang, Yi-Chieh Lee

Research Collection School Of Computing and Information Systems

Conversational agents are increasingly used in education for learning support. An application is “learning by explaining”, where learners explain their understanding to an agent. However, existing research focuses on single roles, leaving it unclear how different pedagogical roles influence learners’ interaction patterns, learning outcomes and experiences. We conducted a between-subjects study (N=96) comparing agents with three pedagogical roles (Tutee, Peer, Challenger) and a control condition while learning an economics concept. We found that different pedagogical roles shaped learning dynamics, including interaction patterns and experiences. Specifically, the Tutee agent elicited the most cognitive investment but led to high pressure. The Peer …

Contextual Scaffolding And Self-Efficacy: Supporting Computer Skill Development Among Blind Learners In India, Akshay Kolgar Nayak, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok

Computer Science Faculty Publications

Inclusive computer literacy education efforts, broadening the participation of blind or visually impaired (BVI) individuals, have gained traction in recent years. Existing literature investigating these efforts primarily draws evidence from affluent Global North contexts, where accessibility resources and legal frameworks are relatively more mature. Little is known about the in-situ teaching and learning challenges faced by trainers and BVI students, respectively, in resource-constrained, multicultural Global South countries like India. To address this knowledge gap, we conducted a four-month contextual inquiry at two computer training centers catering to 94 BVI students in India. We notably observed a rigid, experience-driven training environment …

Voxvista: Enhancing Screen Reading Experience For Online User Comments, Yash Prakash, Akshay Kolgar Nayak, Mohammed Shoaib Alyaan, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok

Computer Science Faculty Publications

Online discussions have become integral to how people exchange ideas, form opinions, and participate in collective deliberation. While sighted users can comfortably engage with online discussions, blind users who are dependent on screen readers are forced to listen to long threads narrated in a single, monotonic voice that lacks prosodic variation, rhythm, or emotion. This robotic auditory experience not only deteriorates the user engagement with the content but also increases cognitive strain, by making it difficult to remain attentive and discern meaning beyond literal words. In an interview study, most blind participants reported that monotonous narration hindered their ability to …

Dashar: An Implementation Of Augmented Reality Technology For Automotive Applications, Trevor D. Brown

Masters Theses & Specialist Projects

Since the advent of the modern automobile, manufacturers have provided means of tracking various critical data points associated with automobile operation, with the most prominent and standardized method being the instrument cluster. These data points include, but are not limited to, automobile speed, engine speed, fuel level, oil temperature, radiator (water) temperature, and battery charge. While this data is updated in real-time as the automobile is running, traditional instrument clusters cannot be modified or adjusted to the automobile driver’s needs, unless extensive after-market modifications are made. These modifications can be expensive, and require great understanding of the automobile’s assembly.

Alongside …

Manipulative, Dark, And Unethical Design Practices In Ui & Ux Design, Ryan Edward Brown

Honors Theses

This thesis examines the pervasive and detrimental effects of manipulative user interface and user experience design (UI/UX) practices on individuals and society. Focusing on three critical areas – accessibility, dark patterns, and polarization – the study employs a mixed-methods approach, combining findings from a comprehensive literature review, an analysis of specific design patterns and methods, and a survey of user experiences.
The literature review covers topics such as the importance of accessibility in design education, the prevalence of dark patterns in mobile and desktop sites, the role of personalization algorithms in shaping user experiences, and the formation of echo chambers …

Are Academia And Industry Listening To Each Other? A Citation Analysis Of Ux Research Methods Resources, Abigail Bakke, Leonard Dibono

English Department Publications

Technical and Professional Communication (TPC) has been facing concerns of viability, in both its relationship with industry and its ability to build a relevant and valid body of research. TPC’s disconnection with industry may be reflected in its relationship to UX as well, despite both fields’ shared values. To better understand how TPC and User Experience (UX) are relating to each other, we conducted a citation analysis of a sample of SIGDOC papers and a sample of Nielsen Norman Group (NN/g) practitioner articles focused on research methods. The SIGDOC papers tended to cite TPC sources, while the NN/g articles cited …

Enhancing Students’ User Experience With A Code Critiquer, Laura E. Albrant

Dissertations, Master's Theses and Master's Reports

This thesis explores the role of human factors in the realm of code critiquers and students’ experiences with them. Across three studies, the work utilized Design Thinking to improve the user experience of WebTA for introductory engineering students learning MATLAB. The first two studies gathered observational and interview data to empathize, define, and ideate a new user interface (UI). Said UI was prototyped and then tested with the third study. Overall, the surveys’ data suggests that most students found the new design to be more appealing, useful, and purposeful; however, there is still plenty of room for improvement. Additionally, analysis …

Trust: The Feature That Vending Machines And Atms Share, But Simplygo Lacks, Sun Sun Lim

Research Collection College of Integrative Studies

The article discussed the intricacies of trust in the SimplyGo debacle and highlighted how the design of physical interfaces like vending machines and ATMs and digital interfaces from apps like Grab, Parking.sg and ShopBack have critical features to instil trust. People need to be reassured that their transactions have proceeded as they should, and thay have not been short-changed.

A-Disetrac Advanced Analytic Dashboard For Distributed Eye Tracking, Yasasi Abeysinghe, Bhanuka Mahanama, Gavindya Jayawardena, Yasith Jayawardena, Mohan Sunkara, Andrew T. Duchowski, Vikas Ashok, Sampath Jayarathna

Computer Science Faculty Publications

Understanding how individuals focus and perform visual searches during collaborative tasks can help improve user engagement. Eye tracking measures provide informative cues for such understanding. This article presents A-DisETrac, an advanced analytic dashboard for distributed eye tracking. It uses off-the-shelf eye trackers to monitor multiple users in parallel, compute both traditional and advanced gaze measures in real-time, and display them on an interactive dashboard. Using two pilot studies, the system was evaluated in terms of user experience and utility, and compared with existing work. Moreover, the system was used to study how advanced gaze measures such as ambient-focal coefficient K …

Hci Education And Ux Practice: Highlights From Singapore, Tamas Makany, Dharani Perera-Schulz

Research Collection Lee Kong Chian School Of Business

This position paper highlights trends in education, practice, and support of HCI/UX in Singapore, a small city-state island in Southeast Asia. The paper was prepared for the 2022 Southeast Asia Computer-Human Interaction (SEACHI'22) virtual workshop on Apr 14, 2022, as part of the ACM CHI Conference on Human Factors in Computing Systems (CHI'22) international conference.

Designing Respectful Tech: What Is Your Relationship With Technology?, Noreen Y. Whysel

Publications and Research

According to research at the Me2B Alliance, people feel they have a relationship with technology. It’s emotional. It’s embodied. And it’s very personal. We are studying digital relationships to answer questions like “Do people have a relationship with technology?” “What does that relationship feel like?” And “Do people understand the commitments that they are making when they explore, enter into and dissolve these relationships?” There are parallels between messy human relationships and the kinds of relationships that people develop with technology. As with human relationships, we move through states of discovery, commitment and breakup with digital applications as well. Technology …

User Experience Design Practices In Industry (Case Study From Indonesian Information Technology Companies), Isnan Nugraha, Agung Fatwanto

Elinvo (Electronics, Informatics, and Vocational Education)

User Experience (UX) is a term that has received a lot of attention in the last decade. The number of industries whose consider the importance of implementing the UX design process within their development cycle has increased. Therefore, we think it is important to investigate how UX design processes are implemented in the industries. In this research, we take a qualitative approach with descriptive methods by investigating six information technology companies in Indonesia. As a result, we found that most of these information technology companies implement the UX design process as part of their operation and consider that the UX …

The Design Of A Framework For The Detection Of Web-Based Dark Patterns, Andrea Curley, Dympna O'Sullivan, Damian Gordon, Brendan Tierney, Ioannis Stavrakakis

Conference Papers

In the theories of User Interfaces (UI) and User Experience (UX), the goal is generally to help understand the needs of users and how software can be best configured to optimize how the users can interact with it by removing any unnecessary barriers. However, some systems are designed to make people unwillingly agree to share more data than they intend to, or to spend more money than they plan to, using deception or other psychological nudges. User Interface experts have categorized a number of these tricks that are commonly used and have called them Dark Patterns. Dark Patterns are varied …

Snap Scholar: The User Experience Of Engaging With Academic Research Through A Tappable Stories Medium, Ieva Burk

CMC Senior Theses

With the shift to learn and consume information through our mobile devices, most academic research is still only presented in long-form text. The Stanford Scholar Initiative has explored the segment of content creation and consumption of academic research through video. However, there has been another popular shift in presenting information from various social media platforms and media outlets in the past few years. Snapchat and Instagram have introduced the concept of tappable “Stories” that have gained popularity in the realm of content consumption.

To accelerate the growth of the creation of these research talks, I propose an alternative to video: …

Library Guides: An Aggregation Of User Research From 1998 To 2017, David Vess

Libraries

A truly comprehensive search tool for resources provided by libraries will continue to be a distant dream until daunting technical challenges are addressed. A Google-like search experience is desirable in some contexts, but a case can be made that hiding subject-specific article databases behind a comprehensive search tool is a disservice to researchers.

Librarians have a long history of addressing the complex landscape of the various resources they offer by crafting guides to library collections. These guides provide direct links to resources while educating inexperienced researchers about discipline-specific databases. Unfortunately, this solution creates more complexities in the research resource landscape. …

Patient Engagement In The Medical Facility Waiting Room Using Gamified Healthcare Information Delivery, Raheel Hassan, Nathan W. Twyman, Fiona F. Nah, Keng Siau

Research Collection School Of Computing and Information Systems

This study explores the proposition that medical facility waiting rooms are an opportune setting to engage with and educate patients while they are waiting for care. In collaboration with emergency department (ED) personnel, we developed ER Hero, a tablet-based application for waiting rooms that introduces patients to ED professionals and operations through mini-games and story-like interaction. We evaluated this prototype with human participants to determine how well it performed when compared to paper-based information disclosure presenting the same information. Participants using the application exhibited increased ED knowledge, decreased nervousness, and increased interest. The gamified application outperformed a paper-based approach on …

Patient Engagement In The Medical Facility Waiting Room Using Gamified Healthcare Information Delivery, Raheel Hassan, Nathan W. Twyman, Fiona Fui-Hoon Nah, Keng Siau

Research Collection School Of Computing and Information Systems

This study explores the proposition that medical facility waiting rooms are an opportune setting to engage with and educate patients while they are waiting for care. In collaboration with emergency department (ED) personnel, we developed ER Hero, a tablet-based application for waiting rooms that introduces patients to ED professionals and operations through mini-games and story-like interaction. We evaluated this prototype with human participants to determine how well it performed when compared to paper-based information disclosure presenting the same information. Participants using the application exhibited increased ED knowledge, decreased nervousness, and increased interest. The gamified application outperformed a paper-based approach on …

Improving Primo Usability And Teachability With Help From The Users, Barbara Valentine, Beth West

Faculty & Staff Publications

In the aftermath of a consortium migration to a shared cloud-based resource management and discovery system, a small college library implemented a web usability test to uncover the kinds of difficulties students had with the new interface. Lessons learned from this study led to targeted changes, which simplified aspects of searching, but also enhanced the librarians’ ability to teach more effectively. The authors discuss the testing methods, results, and teaching opportunities, both realized and potential, which arose from implementing changes.

Channels: Easy Video Content Consumption, Alexander R. Ledwith

Computer Engineering

The idea for this project is to take a user’s digital movie and television show library, and organize the individual videos into lists that will continuously and concurrently play like cable TV channels. This means that when a list of channels is switched to, video content will automatically start playing, possibly in the middle, based on a schedule. It should serve the needs of the user by allowing the user to quickly watch any of their existing channels, easily add a new channel based on chosen criteria or manual selection, and easily add new video content. In addition, the product …