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Walden Dissertations and Doctoral Studies

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Exploring Strategies For Implementing Information Security Training And Employee Compliance Practices, Alan Robert Dawson Jan 2019

Exploring Strategies For Implementing Information Security Training And Employee Compliance Practices, Alan Robert Dawson

Walden Dissertations and Doctoral Studies

Humans are the weakest link in any information security (IS) environment. Research has shown that humans account for more than half of all security incidents in organizations. The purpose of this qualitative case study was to explore the strategies IS managers use to provide training and awareness programs that improve compliance with organizational security policies and reduce the number of security incidents. The population for this study was IS security managers from 2 organizations in Western New York. Information theory and institutional isomorphism were the conceptual frameworks for this study. Data collection was performed using face-to-face interviews with IS managers …


Influential Determinants Of Internet Of Things Adoption In The U.S. Manufacturing Sector, Ronville D. Savoury Jan 2019

Influential Determinants Of Internet Of Things Adoption In The U.S. Manufacturing Sector, Ronville D. Savoury

Walden Dissertations and Doctoral Studies

Manufacturers have been hesitant to adopt Internet of things (IoT) due to a lack of understanding about the innovate characteristics, technology, organizational and environmental factors related to IoT adoption and how their organizations can apply IoT correctly. This quantitative, correlational study used a combination of diffusion of innovation theory and technology–organization–environment framework as the foundation to examine if a relationship exists between relative advantage, complexity, compatibility, technology readiness, top management support, firm size, competitive pressure, and regulatory support and IT leaders' intent to adopt IoT in U.S. manufacturing organizations. A sample of 168 information technology (IT) leaders from the U.S. …


Managing Security Objectives For Effective Organizational Performance Information Security Management, Ramamohan Gutta Jan 2019

Managing Security Objectives For Effective Organizational Performance Information Security Management, Ramamohan Gutta

Walden Dissertations and Doctoral Studies

Information is a significant asset to organizations, and a data breach from a cyberattack harms reputations and may result in a massive financial loss. Many senior managers lack the competencies to implement an enterprise risk management system and align organizational resources such as people, processes, and technology to prevent cyberattacks on enterprise assets. The purpose of this Delphi study was to explore how the managerial competencies for information security and risk management senior managers help in managing security objectives and practices to mitigate security risks. The National Institute of Standards and Technology framework served as the foundation for this study. …


Cybersecurity Strategies To Protect Information Systems In Small Financial Institutions, Johnny Fadel Rawass Jan 2019

Cybersecurity Strategies To Protect Information Systems In Small Financial Institutions, Johnny Fadel Rawass

Walden Dissertations and Doctoral Studies

Leaders of financial institutions face challenges in protecting data because of the increased use of computer networks in the commerce and governance aspects of their businesses. The purpose of this single case study was to explore the strategies that leaders of a small financial institution used to protect information systems from cyber threats. The actor-network theory was the conceptual framework for this study. Data were collected through face-to-face, semistructured interviews with 5 leaders of a small financial institution in Qatar and a review of company documents relevant to information security, cybersecurity, and risk management. Using thematic analysis and Yin'€™s 5-€step …


Factors Affecting Employee Intentions To Comply With Password Policies, Ernest Tamanji Anye Jan 2019

Factors Affecting Employee Intentions To Comply With Password Policies, Ernest Tamanji Anye

Walden Dissertations and Doctoral Studies

Password policy compliance is a vital component of organizational information security. Although many organizations make substantial investments in information security, employee-related security breaches are prevalent, with many breaches being caused by negative password behavior such as password sharing and the use of weak passwords. The purpose of this quantitative correlational study was to examine the relationship between employees’ attitudes towards password policies, information security awareness, password self-efficacy, and employee intentions to comply with password policies. This study was grounded in the theory of planned behavior and social cognitive theory. A cross-sectional survey was administered online to a random sample of …


User-Centered Design Strategies For Clinical Brain-Computer Interface Assistive Technology Devices, Geraldine Light Jan 2019

User-Centered Design Strategies For Clinical Brain-Computer Interface Assistive Technology Devices, Geraldine Light

Walden Dissertations and Doctoral Studies

Although in the past 50 years significant advances based on research of brain-computer interface (BCI) technology have occurred, there is a scarcity of BCI assistive technology devices at the consumer level. This multiple case study explored user-centered clinical BCI device design strategies used by computer scientists designing BCI assistive technologies to meet patient-centered outcomes. The population for the study encompassed computer scientists experienced with clinical BCI assistive technology design located in the midwestern, northeastern, and southern regions of the United States, as well as western Europe. The multi-motive information systems continuance model was the conceptual framework for the study. Interview …


A Case Study On Social Media As An Effective Management Tool, Appolloh Omolloh Jan 2019

A Case Study On Social Media As An Effective Management Tool, Appolloh Omolloh

Walden Dissertations and Doctoral Studies

In small businesses in the United States, specifically those with fewer than 10 employees,

leaders may be skeptical of and resistant to the use of social media in their management

operations. Management literature does not indicate clear and effective guidelines and

policies detailing small marketing firms use of social media. The purpose of this

qualitative case study was to explore the perceptions of small marketing firm leaders

about the resources and knowledge needed for effective use of social media as a

management tool. Emerson's social exchange theory grounded the study. The study

targeted owners and managers of small marketing firms …


Knowledge Sharing And Customer Relations In Mobility, Katie Dyretha Moore Jan 2019

Knowledge Sharing And Customer Relations In Mobility, Katie Dyretha Moore

Walden Dissertations and Doctoral Studies

After the events of September 11, 2001, inadequacies in how government organizations and agencies shared knowledge and communication with defense mission partners became readily apparent. A reasonable U.S. government information technology expectation is the integrated use of mobile phones across organizations and agencies. Yet, it is difficult to meet this expectation, as the provisioning process for mobile devices can be different for each government organization or agency. The Department of Commerce National Institute of Standards and Technology does not set provisioning standards, and organizations and agencies determine policies tailored to their particular needs. Using Schein's theory on organizational culture, the …


Strategies To Improve Adoption Of The Federal Enterprise Architecture Framework, Michael John Caruso Jan 2019

Strategies To Improve Adoption Of The Federal Enterprise Architecture Framework, Michael John Caruso

Walden Dissertations and Doctoral Studies

The U.S. federal government spends millions of taxpayer dollars to implement the federal enterprise architecture framework (FEAF). This qualitative multiple case study extracted successful FEAF implementation strategies used by agencies in the Washington, DC, metropolitan area. The population for this study included 10 information technology (IT) planners in 3 federal agencies. Data were collected from semistructured interviews and triangulated in comparison to 33 public documents. General system theory was used as a conceptual framework for the study, and data analysis included reviews of the academic literature, thematic analysis, and member checking to identify themes and codes related to successful aspects …


Strategies That Mitigate It Infrastructure Demands Produced By Student Byod Usa, Martha Dunne Jan 2019

Strategies That Mitigate It Infrastructure Demands Produced By Student Byod Usa, Martha Dunne

Walden Dissertations and Doctoral Studies

The use of bring your own devices (BYOD) is a global phenomenon, and nowhere is it more evident than on a college campus. The use of BYOD on academic campuses has grown and evolved through time. The purpose of this qualitative multiple case study was to identify the successful strategies used by chief information officers (CIOs) to mitigate information technology infrastructure demands produced by student BYOD usage. The diffusion of innovation model served as the conceptual framework. The population consisted of CIOs from community colleges within North Carolina. The data collection process included semistructured, in-depth face-to-face interviews with 9 CIOs …


Probabilistic Algorithms, Lean Methodology Techniques, And Cell Optimization Results, Michael Mccurrey Jan 2019

Probabilistic Algorithms, Lean Methodology Techniques, And Cell Optimization Results, Michael Mccurrey

Walden Dissertations and Doctoral Studies

There is a significant technology deficiency within the U.S. manufacturing industry compared to other countries. To adequately compete in the global market, lean manufacturing organizations in the United States need to look beyond their traditional methods of evaluating their processes to optimize their assembly cells for efficiency. Utilizing the task-technology fit theory this quantitative correlational study examined the relationships among software using probabilistic algorithms, lean methodology techniques, and manufacturer cell optimization results. Participants consisted of individuals performing the role of the systems analyst within a manufacturing organization using lean methodologies in the Southwestern United States. Data were collected from 118 …


Correlational Analysis Of The Relationship Among Mastery Experience, Self-Efficacy, And Project Success, Olakunle Taofeek Lemboye Jan 2019

Correlational Analysis Of The Relationship Among Mastery Experience, Self-Efficacy, And Project Success, Olakunle Taofeek Lemboye

Walden Dissertations and Doctoral Studies

Project managers are important to organizational performance and survival because of their role in managing, controlling, and steering organizational projects to success. Research has shown that project failures are globally pervasive due to the shortage of experienced and well-skilled project managers. The purpose of this descriptive correlational study was to improve the current understanding of the relationships among project managers' project management experience, self-efficacy, and project success, for which the research questions were focused on in addition to the role of project management experience on self-efficacy and project success. The theoretical framework was based on the social cognitive theory. This …


Strategies To Recover From Satellite Communication Failures, Charles Lomotey Jan 2019

Strategies To Recover From Satellite Communication Failures, Charles Lomotey

Walden Dissertations and Doctoral Studies

In natural and manmade disasters, inadequate strategies to recover from satellite communication (SATCOM) failures can affect the ability of humanitarian organizations to provide timely assistance to the affected populations. This single case study explored strategies used by network administrators (NAs) to recover from SATCOM failures in humanitarian operations. The study population were NAs in Asia, the Middle East, Central Africa, East Africa, and West Africa. Data were collected from semistructured interviews with 9 NAs and an analysis of network statistics for their locations. The resource-based view was used as the conceptual framework for the study. Using inductive analysis, 3 themes …


Strategies For Cloud Services Adoption In Saudi Arabia, Wessam Hussein Abdulghani Mahmoud Jan 2019

Strategies For Cloud Services Adoption In Saudi Arabia, Wessam Hussein Abdulghani Mahmoud

Walden Dissertations and Doctoral Studies

The adoption rate of cloud computing is low among business organizations in Saudi Arabia, despite the cost-€saving benefits of using cloud services. The purpose of this multiple case study was to explore the strategies that information technology (IT) leaders in the manufacturing industry in Saudi Arabia used to adopt cloud computing to reduce IT costs. The target population of this study consisted of 5 IT leaders from 5 different manufacturing companies in Saudi Arabia who successfully adopted cloud computing in their companies to reduce IT costs. Rogers's diffusion of innovation theory was the conceptual framework for this research. Data collected …


Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki Jan 2019

Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki

Walden Dissertations and Doctoral Studies

The failure rate of new government information technology (IT) projects in developing countries is high, with 35% classified as total failures and approximately 50% as partial failures. The population for this study was 10 senior managers of a public sector organization in Uganda selected because of high IT project successes achieved through leveraging IT return on investment (ROI) reports. The purpose of this qualitative single-case study was to explore the strategies Ugandan senior public sector officials used to leverage IT ROI reports during planning, budgeting, and implementation of IT projects to reduce failure rates. The conceptual frameworks were the strategic …


Perceptions Of Factors That Contribute To Employee Retention Of It Project Managers, Julie Ann Wiebell Jan 2019

Perceptions Of Factors That Contribute To Employee Retention Of It Project Managers, Julie Ann Wiebell

Walden Dissertations and Doctoral Studies

The low retention rate of information technology (IT) project managers from a region in the southeastern United States has increased an organization's operational costs and decreased the organization's global competitiveness. The conceptual foundation for this study was the resource-based theory of competitive advantage. This multiple case study explored IT project managers' perceptions of the factors that contributed to their retention. Participants in the study included 10 IT project managers with at least 5 years of experience who were also members of a chapter of the Project Management Institute (PMI). Semistructured interviews were conducted via teleconference to collect data that were …


Mobile Technology Deployment Strategies For Improving The Quality Of Healthcare, Won K. Song Jan 2019

Mobile Technology Deployment Strategies For Improving The Quality Of Healthcare, Won K. Song

Walden Dissertations and Doctoral Studies

Ineffective deployment of mobile technology jeopardizes healthcare quality, cost control, and access, resulting in healthcare organizations losing customers and revenue. A multiple case study was conducted to explore the strategies that chief information officers (CIOs) used for the effective deployment of mobile technology in healthcare organizations. The study population consisted of 3 healthcare CIOs and 2 healthcare information technology consultants who have experience in deploying mobile technology in a healthcare organization in the United States. The conceptual framework that grounded the study was Wallace and Iyer's health information technology value hierarchy. Data were collected using semistructured interviews and document reviews, …


A Delphi Study Analysis Of Best Practices For Data Quality And Management In Healthcare Information Systems, Olivia L. Pollard Jan 2019

A Delphi Study Analysis Of Best Practices For Data Quality And Management In Healthcare Information Systems, Olivia L. Pollard

Walden Dissertations and Doctoral Studies

Healthcare in the US continues to suffer from the poor data quality practices processes that would ensure accuracy of patient health care records and information. A lack of current scholarly research on best practices in data quality and records management has failed to identify potential flaws within the relatively new electronic health records environment that affect not only patient safety but also cost, reimbursements, services, and most importantly, patient safety. The focus of this study was to current best practices using a panel of 25 health care industry data quality experts. The conceptual lens was developed from the International Monetary …


Telehealth Implementation Strategies For Healthcare Providers, Ismaila Gbenga Olatinwo Jan 2019

Telehealth Implementation Strategies For Healthcare Providers, Ismaila Gbenga Olatinwo

Walden Dissertations and Doctoral Studies

The shift in the landscape of healthcare services from inpatient care to outpatient care prompts healthcare leaders to re-evaluate their strategies to boost declining revenue. Telehealth offers potential for increasing efficiency and access to care, and the acceptance of its modal quality is essential for its diffusion and adoption. The purpose of this single case study was to explore strategies that healthcare providers used to implement telehealth to increase profitability. The conceptual framework was the technology acceptance model. Data were collected through semistructured interviews and review of organizational documents. The research population comprised 4 healthcare leaders in 1 organization in …


Adoption Of Cloud Computing Services In An Illinois-Based Insurance Company, Nekerral Polk Jan 2019

Adoption Of Cloud Computing Services In An Illinois-Based Insurance Company, Nekerral Polk

Walden Dissertations and Doctoral Studies

The decision to adopt cloud computing services should involve business units of an insurance company as well as information technology (IT) because cloud computing services are viewed as both a technology offering and business alternative. The purpose of this qualitative exploratory case study was to explore the strategies used by IT architects of an Illinois-based insurance company when adopting cloud computing services. The theory supporting this study was the technology acceptance model. The study's population consisted of IT architects from an Illinois-based insurance company that have used strategies to adopt cloud computing services. This study's data collection included semistructured interviews …


Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed Jan 2019

Leadership Strategies For Improving Employee Engagement In The Information Technology Industry, Geneva L. Reed

Walden Dissertations and Doctoral Studies

Disengaged employees in the information technology industry lead to decreased productivity, increased absenteeism, poor job performance, higher employee turnover, and reduced organizational effectiveness. The purpose of this multiple case study was to explore the leadership strategies that information technology leaders used to improve employee engagement. The transformational leadership theory was the conceptual framework for this study. Data were collected through semistructured interviews with 3 leaders of information technology companies in Illinois and a review of company documents. Data were analyzed through thematic analysis and using Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and concluding data. The 3 emergent themes …


Women Leaders In Information Technology: A Phenomenological Study Of Their Career Paths, Michelle Newsome Jan 2019

Women Leaders In Information Technology: A Phenomenological Study Of Their Career Paths, Michelle Newsome

Walden Dissertations and Doctoral Studies

In the United States, women remain underrepresented in senior level positions in the information technology (IT) field. Despite this challenge, a few women have successfully ascended into senior leadership in IT. Using the social cognitive theory as the conceptual framework, the purpose of this qualitative transcendental phenomenological study was to understand the lived experiences of senior women leaders in the IT field. The research question explored the lived personal and professional experiences of senior women leaders in IT to gain an understanding of their career advancement into senior leadership positions. Through the use of the modified Van Kaam method of …


Cybersecurity Strategies For Universities With Bring Your Own Device Programs, Hai Vu Nguyen Jan 2019

Cybersecurity Strategies For Universities With Bring Your Own Device Programs, Hai Vu Nguyen

Walden Dissertations and Doctoral Studies

The bring your own device (BYOD) phenomenon has proliferated, making its way into different business and educational sectors and enabling multiple vectors of attack and vulnerability to protected data. The purpose of this multiple-case study was to explore the strategies information technology (IT) security professionals working in a university setting use to secure an environment to support BYOD in a university system. The study population was comprised of IT security professionals from the University of California campuses currently managing a network environment for at least 2 years where BYOD has been implemented. Protection motivation theory was the study's conceptual framework. …


Strategies To Recruit Skilled Workers In Manufacturing, Ina Renee Rawlinson Jan 2019

Strategies To Recruit Skilled Workers In Manufacturing, Ina Renee Rawlinson

Walden Dissertations and Doctoral Studies

Manufacturing hiring managers in the United States who fail to implement adequate recruitment strategies for skilled production workers experience reduced profits and sustainability challenges. The purpose of this multiple case study was to explore the strategies that successful manufacturing hiring managers in North Carolina used to recruit skilled production workers to sustain business profitability. Inductive analysis was guided by the human capital theory, and trustworthiness of interpretations was strengthened by member checking. The population for the study consisted of 4 business leaders who demonstrated the use of effective recruitment strategies to sustain profitability in manufacturing businesses in southeastern North Carolina. …


Strategizing Effective Succession Planning For Information Technology Executives, Michael Barr Jan 2019

Strategizing Effective Succession Planning For Information Technology Executives, Michael Barr

Walden Dissertations and Doctoral Studies

Organizations across the United States lose hundreds of millions of dollars each year due to the lack of effective succession planning for information technology executives. The purpose of this single case study was to explore strategies for the development and implementation of effective succession plans for future information technology executives. Bass and Avolio's transformational leadership theory was the conceptual framework for this study. The 3 participants were selected based upon their roles as executives in technology-related positions and their experiences with succession planning. Data were collected using semistructured interviews with these executives from a company headquartered in Kansas City, Missouri. …


Information Technology Outsourcing Strategies To Ensure Customer Satisfaction, Clyde Rajack Jan 2019

Information Technology Outsourcing Strategies To Ensure Customer Satisfaction, Clyde Rajack

Walden Dissertations and Doctoral Studies

Many information technology (IT) outsourcing initiatives fail, resulting in a high impact on business results and customer satisfaction. Without effective strategies, business leaders who outsource their IT services are at considerable risk of failure and stakeholder dissatisfaction. The purpose of this multiple case study was to explore outsourcing strategies that IT managers in Southern Ontario, Canada, used to ensure customer satisfaction. Participants included 9 executives with experience in complex IT outsourcing initiatives. Stakeholder theory and transaction cost economics theory were the conceptual frameworks for the study. Data were gathered using semistructured interviews to query 8 topical areas including IT outsourcing …


Exploration Of K-5 Teacher Decision-Making Related To Student Use Of Technology, Eric Noel Rodriguez Jan 2019

Exploration Of K-5 Teacher Decision-Making Related To Student Use Of Technology, Eric Noel Rodriguez

Walden Dissertations and Doctoral Studies

Student technology literacy is critical for success in today’s world; however, little is understood about how teachers make the decision for students to use technology for learning due to limited empirical research on the topic of teacher decision-making regarding student use of information communication technologies (ICT). The purpose of this generic qualitative study was to explore the decision-making process of kindergarten to Grade 5 (K-5) teachers regarding implementation of ICT for student use at varying levels. The framework for this study comprised the substitution augmentation modification redefinition model and the technology acceptance model. The research questions focused on how teachers …


Cloud Computing Adoption In Afghanistan: A Quantitative Study Based On The Technology Acceptance Model, George T. Nassif Jan 2019

Cloud Computing Adoption In Afghanistan: A Quantitative Study Based On The Technology Acceptance Model, George T. Nassif

Walden Dissertations and Doctoral Studies

Cloud computing emerged as an alternative to traditional in-house data centers that businesses can leverage to increase the operation agility and employees' productivity. IT solution architects are tasked with presenting to IT managers some analysis reflecting cloud computing adoption critical barriers and challenges. This quantitative correlational study established an enhanced technology acceptance model (TAM) with four external variables: perceived security (PeS), perceived privacy (PeP), perceived connectedness (PeN), and perceived complexity (PeC) as antecedents of perceived usefulness (PU) and perceived ease of use (PEoU) in a cloud computing context. Data collected from 125 participants, who responded to the invitation through an …


Factors That Predict The Adoption Of Online Shopping In Saudi Arabia, Momen Nachar Jan 2019

Factors That Predict The Adoption Of Online Shopping In Saudi Arabia, Momen Nachar

Walden Dissertations and Doctoral Studies

Despite the increased numbers of online consumers, e-commerce growth is slow in the Kingdom of Saudi Arabia. In this correlational study, the technology acceptance model (TAM) was used as a theoretical framework to examine whether perceived ease of use of e-commerce platforms and perceived usefulness of e-commerce platforms could predict consumers' intention to adopt shopping online. A pre-existing TAM survey instrument was used to collect data from consumers (N = 95) who live in a City and have shopped at least once online. The regression analysis confirmed a positive statistically significant relationship between perceived ease of use of e-commerce platforms …


Innovation Strategies In Small Agrarian Businesses In Sierra Leone, Solomon Sorba Scholz Jan 2019

Innovation Strategies In Small Agrarian Businesses In Sierra Leone, Solomon Sorba Scholz

Walden Dissertations and Doctoral Studies

In 2015, a sharp decline in the sustainability of small agrarian businesses in Sierra Leone resulted in the gross domestic product declining by 41%. The purpose of this multiple case study was to explore the innovation strategies owners of small agrarian businesses use to sustain their businesses for longer than 5 years. The disruptive innovation theory was the conceptual framework for this study. The participants were 16 owners of small agrarian businesses from Makeni, Kenema, Bo, and Freetown districts in Sierra Leone who have sustained their businesses for longer than 5 years. Data were collected using semistructured interviews, personal notes, …