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Research Collection School Of Computing and Information Systems

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Articles 3181 - 3210 of 3436

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Factors Influencing Adoption Of Mobile Computing, Wenli Zhu, Fiona Fui-Hoon Nah, Fan Zhao May 2002

Factors Influencing Adoption Of Mobile Computing, Wenli Zhu, Fiona Fui-Hoon Nah, Fan Zhao

Research Collection School Of Computing and Information Systems

The emergence of mobile computing combined with the increased popularity of the Internet is changing our daily lives. The increasing use of small portable computers, wireless networks and satellites un folds the new technology of mobile computing, which allows transmis sion of data to computers that are not physically linked to a network. As a result, people can communicate on the move. Mobile devices with new input and output methods and form factors are dramatically different from traditional desktop computers (Rodden et al., 1998). These technological changes make increasing demands on both the quality of user interface and the functionality …

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Personalized Information Management For Web Intelligence, Ah-Hwee Tan May 2002

Personalized Information Management For Web Intelligence, Ah-Hwee Tan

Research Collection School Of Computing and Information Systems

Web intelligence can be defined as the process of scanning and tracking information on the World Wide Web so as to gain competitive advantages. This paper describes a system known as Flexible Organizer for Competitive Intelligence (FOCI) that transforms raw URLs returned by internet search engines into personalized information portfolios. FOCI builds information portfolios by gathering and organizing online information according to a user's needs and preferences. Through a novel method called User-Configurable Clustering, a user can personalize his/her portfolios in terms of the content as well as the information structure. The personalized portfolios can then be used to track …

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Mobile Commerce Applications In Supply Chain Management, Keng Siau, Zixing Shen May 2002

Mobile Commerce Applications In Supply Chain Management, Keng Siau, Zixing Shen

Research Collection School Of Computing and Information Systems

As wireless technologies evolve, the coming mobile revolution will bring dramatic and fundamental changes to supply chain management. When complete, the revolution will impact numerous facets of organizational life. It will provide important data in real time to assist decision makers, exert great influence on the ways businesses communicate and develop relationships with consumers and suppliers, and ultimately transform the way we manage the supply chain. This paper examines issues in integrating mobile commerce and supply chain management. The paper discusses issues such as the absence of killer applications, mobile device limitations, networking problems, infrastructure constraints, security concerns, and user …

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A Case For Analytical Customer Relationship Management, Jaideep Srivastava, Jau-Hwang Wang, Ee Peng Lim, San-Yih Hwang May 2002

A Case For Analytical Customer Relationship Management, Jaideep Srivastava, Jau-Hwang Wang, Ee Peng Lim, San-Yih Hwang

Research Collection School Of Computing and Information Systems

This paper describes how data analytics can be used to make various CRM functions like customer segmentation, communication targeting, retention, and loyalty much more effective. Also briefly describe the key technologies needed to implement analytical CRM, and are the organizational issues that must be carefully handled to make CRM a reality.

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Multi-Level Modeling Of Software On Hardware In Concurrent Computation, Joann M. Paul, Arne Suppe, Henele I. Adams, Donald E. Thomas Apr 2002

Multi-Level Modeling Of Software On Hardware In Concurrent Computation, Joann M. Paul, Arne Suppe, Henele I. Adams, Donald E. Thomas

Research Collection School Of Computing and Information Systems

The fundamental modeling differences between hardware and software modeling can be thought of as reasoning about connectedness vs. reasoning about interleaved (shared) access to resources. A natural design hierarchy for physical systems is component-based because of the existence of a consistent basis for interconnect between design levels. However, performance modeling and design of concurrent, programmable systems require new ways of thinking about what it means to abstract detail, add detail and partition a model of software executing on hardware. We motivate frequency interleaving (FI) as a common simulation foundation for these systems because it resolves flow and partitioning with software …

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An Intelligent Middleware For Linear Correlation Discovery, Cecil Chua, Roger Hsiang-Li Chiang, Ee Peng Lim Mar 2002

An Intelligent Middleware For Linear Correlation Discovery, Cecil Chua, Roger Hsiang-Li Chiang, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Although it is widely accepted that research from data mining, knowledge discovery, and data warehousing should be synthesized, little research addresses the integration of existing data management and analysis software. We develop an intelligent middleware that facilitates linear correlation discovery, the discovery of associations between attributes and attribute groups. This middleware integrates data management and data analysis tools to improve traditional data analysis in three perspectives: (1) identify appropriate linear correlation functions to perform based on the semantics of a data set; (2) execute appropriate functions contained in the data analysis packages; and (3) derive useful knowledge from data analysis.

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Anatomy Of A Coupling Query In A Web Warehouse, Sourav S. Bhowmick, Sanjay Kumar Madria, Wee-Keong Ng, Ee Peng Lim Jan 2002

Anatomy Of A Coupling Query In A Web Warehouse, Sourav S. Bhowmick, Sanjay Kumar Madria, Wee-Keong Ng, Ee Peng Lim

Research Collection School Of Computing and Information Systems

To populate a data warehouse specifically designed for Web data, i.e. web warehouse, it is imperative to harness relevant documents from the Web. In this paper, we describe a query mechanism called coupling query to glean relevant Web data in the context of our web warehousing system called Warehouse Of Web Data (WHOWEDA). Coupling query may be used for querying both HTML and XML documents. Some of the important features of our query mechanism are ability to query metadata, content, internal and external (hyperlink) structure of Web documents based on partial knowledge, ability to express constraints on tag attributes and …

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Community Banking In The E-Business Era, Peter Southard, Keng Siau Jan 2002

Community Banking In The E-Business Era, Peter Southard, Keng Siau

Research Collection School Of Computing and Information Systems

This paper reviews how existing and potential uses of Internet technology can generate a competitive advantage for rural community banks. To do so, it offers a framework for analyzing Internet technology investment decisions. Organizations in this segment of the banking industry are often more removed from centers of technology and have traditionally been more conservative in their approaches to information technology (among other things). Banking Associations have developed in the U.S., such as the Independent Bankers Association, to try and help community banks coordinate marketing, legislative, and other issues that they have in common. The use of Internet technology can …

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Enabling Technologies For E-Commerce And Erp Integration, Keng Siau, Jake Messersmith Jan 2002

Enabling Technologies For E-Commerce And Erp Integration, Keng Siau, Jake Messersmith

Research Collection School Of Computing and Information Systems

Focuses on a study which analyzed the enabling technologies for integrating Enterprise Resource Planning (ERP) and e-business. Difficulties in integrating ERP and e-business; Architecture supporting ERP and e-commerce; Model for integrating ERP and e-business.

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Component-Based Development Using Uml, L. Zhao, Keng Siau Jan 2002

Component-Based Development Using Uml, L. Zhao, Keng Siau

Research Collection School Of Computing and Information Systems

Component-based software development (CBD) is a potential breakthrough for software engineering. Unified Modeling Language (UML) can potentially facilitate CBD design and modeling. Although many research projects concentrate on the conceptual interrelation of UML and CBD, few incorporate actual component frameworks into the discussion, which is critical for real-world software system design and modeling. This paper reviews component-based development, including the use of UML for modeling CBD. The paper then discusses the means by which UML extension mechanisms can be used to better support the popular component framework -- CORBA. Two other important component frameworks, DCOM and Web Services, are also …

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Acceptable Internet Use Policy, Keng Siau, Fiona Fui-Hoon Nah, Limei Teng Jan 2002

Acceptable Internet Use Policy, Keng Siau, Fiona Fui-Hoon Nah, Limei Teng

Research Collection School Of Computing and Information Systems

Surveying use policies of three organizations--- educational institutions, ISPs, and non-ISPs.

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Knowledge Management Mechanisms In E-Commerce: A Study Of Online Retailing And Auction Sites, Fiona Fui-Hoon Nah, Keng Siau, Yuhong Tian, Min Ling Jan 2002

Knowledge Management Mechanisms In E-Commerce: A Study Of Online Retailing And Auction Sites, Fiona Fui-Hoon Nah, Keng Siau, Yuhong Tian, Min Ling

Research Collection School Of Computing and Information Systems

Knowledge management is vital to a company's success in this e-commerce era. Not only has the topic of knowledge management attracted much research attention lately, but the management of customer knowledge is also becoming increasingly important. Despite its significance, few research studies have systematically investigated knowledge management in the e-commerce context. None of the studies we reviewed looked at how knowledge management mechanisms were employed in e-commerce. This research presents a comprehensive analysis of the knowledge management mechanisms employed by 14 e-commerce sites that were rated as being the best by Gomez.com, an independent Internet quality measurement firm. Specifically, we …

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Characteristics Of Erp Software Maintenance: A Multiple Case Study, Fiona Fui-Hoon Nah, Silvana Faja, Teuta Cata Dec 2001

Characteristics Of Erp Software Maintenance: A Multiple Case Study, Fiona Fui-Hoon Nah, Silvana Faja, Teuta Cata

Research Collection School Of Computing and Information Systems

A multiple case study approach was employed to identify maintenance activities pertaining to enterprise resource planning (ERP) implementation, classify them into maintenance categories, and assess their relative frequency at various stages of the ERP maintenance lifecycle. Five maintenance categories (corrective, adaptive, perfective, preventive, user support) were identified from a review of the literature on software maintenance. A new category pertaining to ‘communication, coordination and knowledge exchange with external parties’ and herein labeled ‘external parties’ is introduced to highlight the supporting role of external parties in ERP maintenance. This category includes reporting problems to vendors and consultants, tracking their progress towards …

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Automated Online News Classification With Personalization, Chee-Hong Chan, Aixin Sun, Ee Peng Lim Dec 2001

Automated Online News Classification With Personalization, Chee-Hong Chan, Aixin Sun, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Classification of online news, in the past, has often been done manually. In our proposed Categorizor system, we have experimented an automated approach to classify online news using the Support Vector Machine (SVM). SVM has been shown to deliver good classification results when ample training documents are given. In our research, we have applied SVM to personalized classification of online news.

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Hierarchical Text Classification And Evaluation, Aixin Sun, Ee Peng Lim Nov 2001

Hierarchical Text Classification And Evaluation, Aixin Sun, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Hierarchical Classification refers to assigning of one or more suitable categories from a hierarchical category space to a document. While previous work in hierarchical classification focused on virtual category trees where documents are assigned only to the leaf categories, we propose atop-down level-based classification method that can classify documents to both leaf and internal categories. As the standard performance measures assume independence between categories, they have not considered the documents incorrectly classified into categories that are similar or not far from the correct ones in the category tree. We therefore propose the Category-Similarity Measures and Distance-Based Measures to consider the …

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Mining Multi-Level Rules With Recurrent Items Using Fp'-Tree, Kok-Leong Ong, Wee-Keong Ng, Ee Peng Lim Oct 2001

Mining Multi-Level Rules With Recurrent Items Using Fp'-Tree, Kok-Leong Ong, Wee-Keong Ng, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Association rule mining has received broad research in the academic and wide application in the real world. As a result, many variations exist and one such variant is the mining of multi-level rules. The mining of multi-level rules has proved to be useful in discovering important knowledge that conventional algorithms such as Apriori, SETM, DIC etc., miss. However, existing techniques for mining multi-level rules have failed to take into account the recurrence relationship that can occur in a transaction during the translation of an atomic item to a higher level representation. As a result, rules containing recurrent items go unnoticed. …

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A Review Of Data Mining Techniques, Sang Jun Lee, Keng Siau Oct 2001

A Review Of Data Mining Techniques, Sang Jun Lee, Keng Siau

Research Collection School Of Computing and Information Systems

Terabytes of data are generated everyday in many organizations. To extract hidden predictive information from large volumes of data, data mining (DM) techniques are needed. Organizations are starting to realize the importance of data mining in their strategic planning and successful application of DM techniques can be an enormous payoff for the organizations. This paper discusses the requirements and challenges of DM, and describes major DM techniques such as statistics, artificial intelligence, decision tree approach, genetic algorithm, and visualization.

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Vide: A Visual Data Extraction Environment For The Web, Yi Li, Wee-Keong Ng, Ee Peng Lim Sep 2001

Vide: A Visual Data Extraction Environment For The Web, Yi Li, Wee-Keong Ng, Ee Peng Lim

Research Collection School Of Computing and Information Systems

With the rapid growth of information on the Web, a means to combat information overload is critical. In this paper, we present ViDE (Visual Data Extraction), an interactive web data extraction environment that supports efficient hierarchical data wrapping of multiple web pages. ViDE has two unique features that differentiate it from other extraction mechanisms. First, data extraction rules can be easily specified in a graphical user interface that is seamlessly integrated with a web browser. Second, ViDE introduces the concept of grouping which unites the extraction rules for a set of documents with the navigational patterns that exist among them. …

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Role Of Use Case Diagram In Requirement Analysis, Keng Siau, L. Lee Aug 2001

Role Of Use Case Diagram In Requirement Analysis, Keng Siau, L. Lee

Research Collection School Of Computing and Information Systems

Since its debut and acceptance as a de facto standard of the object-oriented paradigm, UML has receivedcontroversial reviews. The most controversial diagramming technique in UML is undoubtedly the Use Casediagrams. Some claim that Use Case diagrams do not play a valuable role in requirement analysis. Othersargue that Use Case diagrams captured neither the static nor the dynamic aspects of the systems. The objective of this study is to investigate the role and value of Use Case diagrams in requirement analysis. We will investigate the information content of Use Case diagram and its role in requirement analysis.

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An Integrated Model On Computer Abuse: A Pilot Study, S. G. Lee, Fiona Fui-Hoon Nah, S. Yoo Aug 2001

An Integrated Model On Computer Abuse: A Pilot Study, S. G. Lee, Fiona Fui-Hoon Nah, S. Yoo

Research Collection School Of Computing and Information Systems

In spite of continuous organizational efforts and investments based on systematic factors, the incidence of computer abuse in organizations is still rapidly increasing. This paper proposes another perspective -- based on the general strain theory -- in preventing computer abuse. According to the general strain theory, organizational trust, which comprises organizational attachment, commitment, involvement, and norms, can prevent computer abuse by reducing insidersí computer abuse. The aim of this article is to assess the role of organizational trust from the perspectives of attachment, commitment, involvement, and norms in preventing computer abuse. The results indicate that both organizational trust and deterrent …

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Research Issues In Human-Computer Interaction In The Web-Based Environment, Fiona Fui-Hoon Nah, Sid Davis Aug 2001

Research Issues In Human-Computer Interaction In The Web-Based Environment, Fiona Fui-Hoon Nah, Sid Davis

Research Collection School Of Computing and Information Systems

The Internet and WWW are revolutionizing our daily lives and the way business is conducted. Since 1997, the Web has gradually evolved into a true economy and a new frontier for business. In this new Internet age, the design of a quality Web site is critical to the success of businesses. To attract and retain visitors, Web sites need to be human-centered, easy and quick to navigate, and speak the visitor’s language. User experience with the Web site is also important. The experience should be in line with the user’s goal and should feel natural to the user. Unfortunately, principles …

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Mobile Commerce: Promises, Challenges And Research Agenda, Keng Siau, Ee Peng Lim Jul 2001

Mobile Commerce: Promises, Challenges And Research Agenda, Keng Siau, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Advances in wireless technology increase the number of mobile device users and give pace to the rapid development of e-commerce using these devices. The new type of e-commerce, conducting transactions via mobile terminals, is called mobile commerce. Due to its inherent characteristics such as ubiquity, personalization, flexibility, and dissemination, mobile commerce promises businesses unprecedented market potential, great productivity, and high profitability. This paper presents an overview of mobile commerce development by examining the enabling technologies, the impact of mobile commerce on the business world, and the implications to mobile commerce providers. The paper also provides an agenda for future research …

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The Next Wave In Erp Implementation, Keng Siau, Y. Tian May 2001

The Next Wave In Erp Implementation, Keng Siau, Y. Tian

Research Collection School Of Computing and Information Systems

Although the benefits of ERP are obvious, the risks and costs associated with it are very high. Some problems in implementing ERP system are documented, but the real challenge comes from the Internet and E-business. ERP is an enterprise wide system whose purpose is to achieve internal efficiency, while E-business cuts across different enterprises and extends the individual value chain into an Internet based, dynamic process aimed at maximizing external efficiency. To survive the E-business challenge, the arguably single, and also the best, solution for ERP systems is to integrate with E-business applications, which we call ERP II. By properly …

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Predictive Self-Organizing Networks For Text Categorization, Ah-Hwee Tan Apr 2001

Predictive Self-Organizing Networks For Text Categorization, Ah-Hwee Tan

Research Collection School Of Computing and Information Systems

This paper introduces a class of predictive self-organizing neural networks known as Adaptive Resonance Associative Map (ARAM) for classification of free-text documents. Whereas most sta- tistical approaches to text categorization derive classification knowledge based on training examples alone, ARAM performs supervised learn- ing and integrates user-defined classification knowledge in the form of IF-THEN rules. Through our experiments on the Reuters-21578 news database, we showed that ARAM performed reasonably well in mining categorization knowledge from sparse and high dimensional document feature space. In addition, ARAM predictive accuracy and learning efficiency can be improved by incorporating a set of rules derived from …

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A Framework For Performance And Value Assessment Of E-Business Systems In Corporate Travel Distribution, A.M. Chircu, Robert J. Kauffman Jan 2001

A Framework For Performance And Value Assessment Of E-Business Systems In Corporate Travel Distribution, A.M. Chircu, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

This chapter proposes and illustrates a framework that the authors call the value life cycle for e-commerce systems. Based on recent research results that relate to technology investments in the corporate travel industry and related theoretical and empirical perspectives, the authors lay out the corporate travel e-commerce system solutions value life cycle. The perspective involves estimating the maximum value that that an organization can obtain by implementing an e-commerce system in a specific industry and competitive environment. It also considers multiple factors that act as value contingencies for the implementation process. These create barriers to value accrual and to …

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Ontologies And Electronic Commerce, Dieter Fensel, Deborah L. Mcguinness, Ellen Schulten, Wee-Keong Ng, Ee Peng Lim, Guanghao Yan Jan 2001

Ontologies And Electronic Commerce, Dieter Fensel, Deborah L. Mcguinness, Ellen Schulten, Wee-Keong Ng, Ee Peng Lim, Guanghao Yan

Research Collection School Of Computing and Information Systems

Ontologies are the first step toward realizing the full power of online e-commerce. Ontologies enable machine-understandable semantics of data, and building this data infrastructure will enable completely new kinds of automated services. Software agents can search for products, form buyer and seller coalitions, negotiate about products, or help automatically configure products and services according to specified user requirements. The combination of machine-processable semantics of data based on ontologies and the development of many specialized reasoning services will bring the Web to its full power. The authors discuss: taxonomies; information sources; future issues; business viewpoints; the e-marketplace; and B2B e-commerce standardisation …

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Incorporating Window-Based Passage-Level Evidence In Document Retrieval, Wensi Xi, Richard Xu-Rong, Christopher Soo Guan Khoo, Ee Peng Lim Jan 2001

Incorporating Window-Based Passage-Level Evidence In Document Retrieval, Wensi Xi, Richard Xu-Rong, Christopher Soo Guan Khoo, Ee Peng Lim

Research Collection School Of Computing and Information Systems

This study investigated whether document retrieval can be improved if documents are divided into smaller sub-documents or passages and the retrieval score for these passages are incorporated in the final retrieval score for the whole document. The documents were segmented by sliding a window of a certain size across the document and extracting the words displayed each time the window stopped. A retrieval score was calculated for each of the passages extracted and the highest score obtained by a passage of that size was taken as the document’s passage-level score for that window size. A range of window sizes was …

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Unified Modeling Language: A Complexity Analysis, Keng Siau, Q. Cao Jan 2001

Unified Modeling Language: A Complexity Analysis, Keng Siau, Q. Cao

Research Collection School Of Computing and Information Systems

Unified Modeling Language (UML) is the standard visual modeling language for Object Oriented (OO) systems development, but it has been criticized for its complexity, inconsistent semantics, and ambiguous constructs. A set of complexity indices for UML and the nine diagramming techniques in UML was compiled recently. The complexity analysis is formulated based on the number of constructs, associations, roles, and so forth, in a modeling method. We argue that this set of metrics provides an indication of the theoretical complexity of the modeling methods. On the other hand, the theoretical complexity of the modeling methods does not necessarily relate to …

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Knowledge Discovery As An Aid To Organizational Creativity, Keng Siau Dec 2000

Knowledge Discovery As An Aid To Organizational Creativity, Keng Siau

Research Collection School Of Computing and Information Systems

Computers can play an important role in the creative process. With the abundance of data and increasing speed of computers, creativity can now be stimulated and enhanced with knowledge mined from available data. The process is known as knowledge discovery or data mining. Knowledge discovery is the process of discovering interesting associations among data in the database. Users in the creativity process can feed on the discovered associations to generate creative solutions. The objective of this paper is to present knowledge discovery as an aid to creativity. The paper first presents the concept of knowledge discovery and then discusses the …

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Side Collision Warning System For Transit Buses, Sue Mcneil, David Duggins, Christoph Mertz, Arne Suppe, Chuck Thorpe Oct 2000

Side Collision Warning System For Transit Buses, Sue Mcneil, David Duggins, Christoph Mertz, Arne Suppe, Chuck Thorpe

Research Collection School Of Computing and Information Systems

Transit buses are involved in many more accidents than other vehicles. Collision warning systems (CWS) are therefore placed most efficiently on these buses. In our project, we investigate their operating environment and available technologies to develop performance specifications for such CWS. The paper discusses our findings of transit buses driving through very cluttered surroundings and being involved in many different types of accidents where currently available CWS no not work effectively. One of the focuses of our work is pedestrians around the bus and their detection.

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