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Full-Text Articles in Databases and Information Systems

Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez Jan 2022

Strategies Business Leaders Use To Mitigate Online Credit Card Fraud, Clarissa Rosario-Tavarez

Walden Dissertations and Doctoral Studies

Online credit card fraud targeting banks, customers, and businesses costs millions of U.S. dollars annually. Online business leaders face challenges securing and regulating the online payment processing environment. Grounded in the situational crime prevention theory, the purpose of this qualitative multiple case study was to explore strategies online business leaders use to mitigate the loss of revenue caused by online credit card fraud. The participants comprised five online business leaders of an organization in the Southwest of the United States, who implemented strategies that successfully mitigated revenue losses due to online credit card fraud. The data were collected from semistructured …

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Factors Influencing The Effectiveness Of Managing Human–Robot Teams, Theodore B. Terry Jan 2022

Factors Influencing The Effectiveness Of Managing Human–Robot Teams, Theodore B. Terry

Walden Dissertations and Doctoral Studies

Certain factors can influence the capabilities of a robot–human team by affecting their social and behavioral dynamics in a work environment. But these factors were not known due to the progressive nature of human–robot partnerships and a lack of peer-reviewed literature on the topic. This e-Delphi study aimed to identify and understand these unknown influential factors based on the participants’ insights. The overarching research question asked about the need to determine factors that might influence the effectiveness of managing human-robot teams. The basis for the conceptual framework for this study was the theory of communication used in organizational management. Twelve …

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Strategies For Cybercrime Prevention In Information Technology Businesses, Sophfronia G. Tucker Jan 2022

Strategies For Cybercrime Prevention In Information Technology Businesses, Sophfronia G. Tucker

Walden Dissertations and Doctoral Studies

Cybercrime continues to be a devastating phenomenon, impacting individuals and businesses across the globe. Information technology (IT) businesses need solutions to defend and secure their data and networks from cyberattacks. Grounded in general systems theory and transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies IT business leaders use to protect their systems from a cyberattack. The participants included six IT business leaders with experience in cybersecurity or system security in the Midlands region of South Carolina. Data were collected using semistructured interviews and reviews of government standards documents; data were analyzed using thematic …

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Exploring Implementation Strategies Of Iot Technology In Organizations: Technology, Organization, And Environment, Khanhhung Hoang Pham Jan 2022

Exploring Implementation Strategies Of Iot Technology In Organizations: Technology, Organization, And Environment, Khanhhung Hoang Pham

Walden Dissertations and Doctoral Studies

AbstractAfter organizations successfully adopt the internet of things (IoT) technology, many corporate information technology (IT) leaders face challenges during the implementation phase. Corporate IT leaders' potential failures in implementing IoT devices may impede organizations from integrating IoT solutions and promoting business benefits. Grounded in technology-organization-environment (TOE) theory, the purpose of this qualitative, pragmatic inquiry study was to explore strategies that corporate IT leaders use to implement IoT technology in their organizations. The participants were six corporate healthcare IT leaders who successfully used implementation strategies for implementing IoT solutions for their organizations. Data were collected using semistructured interviews and industry security …

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Challenges Of Digital Privacy In Banking Organizations, Okechukwu Innocent Ogudebe Jan 2022

Challenges Of Digital Privacy In Banking Organizations, Okechukwu Innocent Ogudebe

Walden Dissertations and Doctoral Studies

As the information and technology age becomes more advanced, digital privacy flaws have become more challenging. Information technology (IT) security managers, chief information security officers, and other stakeholders in banks are concerned with identity-based authentication attacks because identity-theft attacks cause data breaches. Grounded in the protection motivation theory, the purpose of this qualitative pragmatic study was to examine strategies IT security professionals working on internet banking platforms use to mitigate identity-based authentication attacks. The study participants comprised five IT security professionals currently working in the online banking industry from the northeastern United States with at least 5 years of experience …

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Strategies For The Reduction Of Cybersecurity Breaches In Hospitals, Donovan M. A. Pottinger Jan 2022

Strategies For The Reduction Of Cybersecurity Breaches In Hospitals, Donovan M. A. Pottinger

Walden Dissertations and Doctoral Studies

AbstractRecent cyberattacks in hospitals show the urgency of the need to enhance secure information technology (IT) infrastructure. Hospitals are statistically more at cyber risk than all the multiple industries against ransomware, malware, hacking and internal threats. Guided by routine activity theory, the purpose of this exploratory multiple case study was to explore strategies utilized by hospitals' IT security managers to reduce cybersecurity breaches associated with sensitive data. The participants were nine IT security managers from hospitals in the eastern United States. Data were collected via semistructured interviews and supporting documentation from the consenting participants and hospitals' websites. Through thematic analysis, …

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Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte Jan 2022

Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte

Walden Dissertations and Doctoral Studies

Small businesses are the foundation of an economy and spawn innovation, but small business owners fail at an alarming rate because they lack strategies to sustain business operations. Since 50% of small businesses fail within the first 5 years, small business sustainability research is critical to support small business owners. Grounded in entrepreneurial theory, the purpose of this multiple case study was to identify strategies information technology (IT) small business owners use to sustain operation beyond the first 5 years. The participants included four IT small business owners in the Southwestern United States who sustained operations beyond the first 5 …

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Exploration Of Cybersecurity Managers’ Experiences Protecting Users’ Privacy, Emmanuel Abayomi Segun Jan 2022

Exploration Of Cybersecurity Managers’ Experiences Protecting Users’ Privacy, Emmanuel Abayomi Segun

Walden Dissertations and Doctoral Studies

The protection of individual privacy and personal data in cyberspace continues to be a problem. The research problem was that cybersecurity managers must constantly navigate between the adoption of new security laws, new applications, and the internet of things (IoT) to protect the privacy of individual users. The purpose of this descriptive phenomenological study was to explore the lived experiences of cybersecurity managers who have adopted new security laws, new applications, and the IoT to protect users’ privacy. The conceptual framework that grounded this study was protection motivation theory and cybersecurity awareness. Data were collected through telephone and web-based interviews …

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Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith Jan 2022

Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith

Walden Dissertations and Doctoral Studies

Business leaders do not often consider investing in informational technology (IT) to increase performance. These business leaders lack knowledge of innovative IT adoption strategies to expand their revenue and reduce costs to sustain a competitive advantage. Grounded in the technology-organization-environment (TOE) theory, the purpose of this qualitative multiple case study was to explore IT innovation adoption strategies business leaders use to increase performance. The participants were four successful business leaders selected from finalists for international entrepreneurial awards presented annually in the Mid-Atlantic region of the United States. The data were collected using semistructured telephone interviews, media releases, and online publications. …

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Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens Jan 2022

Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens

Walden Dissertations and Doctoral Studies

Due to the recent coronavirus disease (COVID-19) pandemic, rapid technological innovation and nursing practice transformation exposed a deepening divide in the knowledge and awareness of information and communication technologies (ICT) among nurses. This technological skills gap undermines the benefits of ICT to nursing practice such as increased nurse satisfaction, improved care quality, and reduced costs. Nurse leaders are positioned to promote the use of ICT among nurses but may suffer from the same knowledge deficit of ICT as their followers. Guided by Locsin’s technological competencies as caring in nursing theory, Staggers and Parks’ nurse-computer interaction framework, and Covell’s nursing intellectual …

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Information Systems Management And Sustainable Urban Development: A Case Study, Endris A. Suraj Jan 2022

Information Systems Management And Sustainable Urban Development: A Case Study, Endris A. Suraj

Walden Dissertations and Doctoral Studies

Sustainable Urban Development of Ethiopia lacks strategies to implement information systems management (ISM). Lacking appropriate ISM implementation has influenced the government’s plan on the four indicators of urban sustainability - Water, Air, Climate Change, and Population Growth. Grounded in the conceptual frameworks of Technology Acceptance Model (TAM) and Diffusion Of Innovation (DOI), the purpose of this qualitative single case study aims to explore ISM for sustainable urban development in Ethiopia. The participants were 12 Development Associates (DAs) who have been participating in implementing of ISM. Data was collected through a one-to-one interview, National documents, the Environmental Protection Office of Ethiopia, …

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Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms, Matthew J. Szukalowski Iii Jan 2022

Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms, Matthew J. Szukalowski Iii

Walden Dissertations and Doctoral Studies

Supply chain inflexibility results in reduced efficiency and profitability. Without supply chain flexibility, supply chain managers in manufacturing firms risk the loss of competitive advantage due to reduced efficiency and profitability. Grounded in business process engineering conceptual framework, the purpose of this qualitative multiple case study was to explore strategies supply chain leaders in manufacturing organizations use to achieve supply chain flexibility. The participants were five supply chain leaders in the manufacturing industry in the midwestern United States and successfully implemented innovative solutions to achieve supply chain flexibility. Data were collected using semistructured interviews and a review of company documents …

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Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study, Russell Camilleri Jan 2022

Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study, Russell Camilleri

Walden Dissertations and Doctoral Studies

Many multiproduct delivery organizations have difficulty adopting Information Technology (IT) governance practices within their Development and Operations (DevOps) teams. IT leaders who are managing DevOps teams, need to understand the factors influencing IT governance (ITG) adoption; otherwise this may impact DevOps maturity, resulting in reduced product delivery capabilities. Grounded in the technology acceptance model, the purpose of this quantitative correlational study was to examine the relationship between performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC), as moderated by experience (EXP), gender (GND), age (AGE), and voluntariness of use (VOL) with behavioral intention (BI) to adopt …

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Infrastructure As Code Strategies And Benefits In Cloud Computing, Jeffrey Chijioke-Uche Jan 2022

Infrastructure As Code Strategies And Benefits In Cloud Computing, Jeffrey Chijioke-Uche

Walden Dissertations and Doctoral Studies

Hybrid and multicloud infrastructure implementation without automation and versioning strategy can negatively impact organizations’ productivity. Organization leaders must ensure that infrastructures are implemented using the infrastructure as code (IaC) strategy because implementation solutions, including automated and DevOps procedures, provide assets for repeatable infrastructure implementation use cases. Grounded in the disruptive innovation theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies solution architects use to implement IaC architecture using repeatable assets with DevOps procedures in cloud computing. The participants were seven solution architects in the information technology (IT) industry within the United States who have successfully implemented …

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Information Communication And Technology Strategies For Improving Nonprofit Organizations’ Effectiveness, Richard T. Evans Jan 2022

Information Communication And Technology Strategies For Improving Nonprofit Organizations’ Effectiveness, Richard T. Evans

Walden Dissertations and Doctoral Studies

AbstractSome nonprofit organization leaders lack strategies to incorporate information communication and technology (ICT) into the business operations of organizations. A nonprofit organization lacking strategies involving integrating technology into their business operations decreases the likelihood of being efficient, productive, and effective. Grounded in the information technology (IT) competency model, the purpose of this qualitative single case study was to explore the ICT strategies of a nonprofit organization leader in the south suburbs of Chicago. Data were collected through semi-structured interviews, direct observations, and reviews of organizational documents. The Marshall and Rossman seven-step process was used to analyze data. Three themes emerged …

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Equipment Rental Companies Leaders’ Customer Retention Strategies, Katrell Shalaine Mcneil Jan 2022

Equipment Rental Companies Leaders’ Customer Retention Strategies, Katrell Shalaine Mcneil

Walden Dissertations and Doctoral Studies

Equipment rental business leaders that employ inadequate customer retention strategies negatively impact organizations’ performance and profitability. Improved customer retention strategies might improve key customer retention and increase market share. Grounded in the customer retention management theory, the purpose of this qualitative multiple case study was to explore strategies rental leaders use to retain customers. Participants were 10 equipment rental leaders from the Southwest Region of the United States that successfully retained their key customers through effective customer retention strategies. Data were collected using semistructured interviews and a review of materials from organizational websites regarding customer order fulfillment and technology. Through …

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Optimal Domotic Systems Based On Archival Data Trend Analysis, Bettina Yvette Moore Jan 2022

Optimal Domotic Systems Based On Archival Data Trend Analysis, Bettina Yvette Moore

Walden Dissertations and Doctoral Studies

Domotics is the integration of technology into building systems. Due to the rapid growth in the use of domotic systems in recent years, the industry is struggling to establish consistency and standardization. The purpose of this archival-based qualitative case study was to identify current trends and patterns in scholarly domotic research to create an instrument to evaluate domotic systems and domotic interrelationships using bibliometric searches. The facilities management and modeling system provided the framework for the study. Archival research data were examined to identify trends and patterns in domotic research and provide visualization of domotic relationships through technology trajectory mapping …

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Mobile Network Infrastructure Security In Developing Countries – A Kenya Case Study, James M. Omanwa Jan 2021

Mobile Network Infrastructure Security In Developing Countries – A Kenya Case Study, James M. Omanwa

Walden Dissertations and Doctoral Studies

The usage of mobile network infrastructure to access internet resources for organizations is getting higher year by year in sub-Saharan Africa. However, there was an increase in malicious attacks on mobile networks and devices accessing mobile network infrastructure, targeting organizations’ private information. Grounded in Bandura’s social cognitive theory, the purpose of this multiple case study was to explore strategies security managers used to secure mobile network infrastructures from cyberattacks. Participants comprised four security managers in Kenya in two major cities who successfully implemented strategies to mitigate cyberattacks on the mobile network infrastructures. Data were gathered from video conference, face-to-face, semi-structured …

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Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali Jan 2021

Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali

Walden Dissertations and Doctoral Studies

Mobile technology business leaders from many mobile technology companies practice digital apartheid when improving rural farmers' communication and technology infrastructure in developing countries. Mobile technology business leaders who do not effectively plan mobile technology infrastructure deployment to rural farmers and herders are at a high risk of failure. Grounded in adaptive structuration theory of technology, the purpose of this qualitative multiple case study was to explore strategies mobile technology business leaders used to improve the mobile technology infrastructure for rural farmers and herders in the United Republic of Tanzania. The participants comprised three mobile technology business leaders from three different …

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A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd Jan 2021

A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd

Walden Dissertations and Doctoral Studies

Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …

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Impact Of Information Breaches On Health Care Records, Anton Antony Arockiasamy Jan 2021

Impact Of Information Breaches On Health Care Records, Anton Antony Arockiasamy

Walden Dissertations and Doctoral Studies

Although there were almost 3.5 million reported information breaches of health care data in the first quarter of 2019, health care providers do not know the extent of digital and nondigital breaches of patient medical records. The purpose of this quantitative, comparative study was to identify the difference between the individual patient records affected by digital versus nondigital breaches for three types of health care entities in the United States, health care providers, health care plans, and health care clearinghouses. Allman’s privacy regulation theory, the National Institute of Standards and Technology Privacy Framework, and ecological systems theory comprised the theoretical …

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Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark Jan 2021

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …

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Factors Affecting The Productivity And Satisfaction Of Virtual Workers, Teresa Peoples Jan 2021

Factors Affecting The Productivity And Satisfaction Of Virtual Workers, Teresa Peoples

Walden Dissertations and Doctoral Studies

Advancements in technology have ushered in new digital enterprises, shifting the trend from a conventional workforce to a virtual workforce and giving rise to new challenges for managers. However, the factors affecting virtual worker productivity and job satisfaction are not well known. The purpose of this study was to identify these factors and determine what managers can do to enhance them. The theoretical foundation for this study included sociotechnical theory and content theory as they relate to the motivation and communication needs of the virtual workforce. This qualitative phenomenological study was an exploration of factors that affect virtual workers' productivity …

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Implementation Strategies For Modeling And Simulation In Military Organizations, Cody Lynn Taylor Jan 2021

Implementation Strategies For Modeling And Simulation In Military Organizations, Cody Lynn Taylor

Walden Dissertations and Doctoral Studies

Some IT project managers working for U.S. military organizations are struggling to implement modern modeling and simulation (M&S) technology. Implementation strategies are needed to help IT practitioners deliver meaningful simulations and models that ultimately help senior leaders make logical and science-based decisions. Grounded in the extended technology acceptance model, the purpose of this qualitative multiple-case study was to explore strategies some IT project managers supporting U.S. military organizations use to implement modern M&S technology. The participants included 10 civil servants who successfully implemented modeling and simulation technology for military organizations located in the United States eastern region. Data was collected …

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Addressing High False Positive Rates Of Ddos Attack Detection Methods, Alireza Zeinalpour Jan 2021

Addressing High False Positive Rates Of Ddos Attack Detection Methods, Alireza Zeinalpour

Walden Dissertations and Doctoral Studies

Distributed denial of service (DDoS) attack detection methods based on the clustering method are ineffective in detecting attacks correctly. Service interruptions caused by DDoS attacks impose concerns for IT leaders and their organizations, leading to financial damages. Grounded in the cross industry standard process for data mining framework, the purpose of this ex post facto study was to examine whether adding the filter and wrapper methods prior to the clustering method is effective in terms of lowering false positive rates of DDoS attack detection methods. The population of this study was 225,745 network traffic data records of the CICIDS2017 network …

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Maritime Cybersecurity Strategies For Information Technology Specialists, Angela Mizelle Griffin Jan 2021

Maritime Cybersecurity Strategies For Information Technology Specialists, Angela Mizelle Griffin

Walden Dissertations and Doctoral Studies

Dependence on digital technology increases cyber-related risks for maritime industries. As a result, the U.S. Coast Guard network is challenged with maritime cybersecurity, both economically and for national security. Grounded in the general systems theory, the purpose of this multiple case study was to explore strategies information technology (IT) specialists use to implement standard practices for ensuring cyber security. The participants included six IT specialists who have successfully implemented standard practices for maritime organizations in Virginia and West Virginia. Data were collected from individual semistructured interviews and a review of 12 external organizational documents available to the public from IT …

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Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia Jan 2021

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …

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Strategies For Implementing Internet Of Things Devices In Manufacturing Environments, Todd Efrain Hernandez Jan 2021

Strategies For Implementing Internet Of Things Devices In Manufacturing Environments, Todd Efrain Hernandez

Walden Dissertations and Doctoral Studies

The Internet of Things (IoT) has been exploited as a threat vector for cyberattacks in manufacturing environments. Manufacturing industry leaders are concerned with cyberattacks because of the associated costs of damages and lost production for their organizations. Grounded in the general systems theory, the purpose of this multiple case study was to explore strategies electrical controls engineers use to implement secure IoT devices in manufacturing environments. The study participants were eight electrical controls engineers working in three separate manufacturing facilities located in the Midwest region of the United States. The data were collected by semistructured interviews and 15 organizational documents. …

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Knowledge Workers’ Daily Experiences With Technostress And Presenteeism: A Single Case Study, Teresa Himes Mcgovern Jan 2021

Knowledge Workers’ Daily Experiences With Technostress And Presenteeism: A Single Case Study, Teresa Himes Mcgovern

Walden Dissertations and Doctoral Studies

Despite the prominence of Information and Communication Technologies (ICT)-enabled technostress in organizations, there is a gap in the literature on how knowledge workers cope with technostress, and managers know little about the interface of ICT-induced presenteeism on employee productivity. The overarching research question was developed to address the purpose of this qualitative single case study with embedded units, which was to understand the perceptions of knowledge workers on the interface of technostress and ICT-induced presenteeism on their work productivity. This study was framed by the concept of presenteeism developed by Lohaus and Habermann within their comprehensive presenteeism model, a decision-integrated …

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User Awareness And Knowledge Of Cybersecurity And The Impact Of Training In The Commonwealth Of Dominica, Jermaine Jewel Jean-Pierre Jan 2021

User Awareness And Knowledge Of Cybersecurity And The Impact Of Training In The Commonwealth Of Dominica, Jermaine Jewel Jean-Pierre

Walden Dissertations and Doctoral Studies

The frequency of cyberattacks against governments has increased at an alarming rate and the lack of user awareness and knowledge of cybersecurity has been considered a contributing factor to the increase in cyberattacks and cyberthreats. The purpose of this quantitative experimental study was to explore the role and effectiveness of employee training focused on user awareness of cyberattacks and cybersecurity, with the intent to close the gap in understanding about the level of awareness of cybersecurity within the public sector of the Commonwealth of Dominica. The theoretical framework was Bandura’s social cognitive theory, following the idea that learning occurs in …

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