Databases and Information Systems Commons^™

Exploring Strategies For Capturing Requirements For Developing Ict4d Applications, Jonathan Makanjera

Walden Dissertations and Doctoral Studies

Some software engineers make decisions using applications designed from poorly captured user requirements. The quality of user requirements is crucial in the requirements engineering process, costing 50 times more to remedy the defects of using poorly captured user requirements. Grounded in the socialization, externalization, combination and internalization model of Nonaka theoretical framework, the purpose of this qualitative multiple case study was to explore strategies software engineers in Southern African software houses and IT departments use for capturing information and communication technology for development (ICT4D) requirements. The participants consisted of software 12 engineers who were working in Southern Africa, capturing ICT4D …

Exploring Strategies For Enforcing Cybersecurity Policies, Bayo Olushola Omoyiola

Walden Dissertations and Doctoral Studies

Some cybersecurity leaders have not enforced cybersecurity policies in their organizations. The lack of employee cybersecurity policy compliance is a significant threat in organizations because it leads to security risks and breaches. Grounded in the theory of planned behavior, the purpose of this qualitative case study was to explore the strategies cybersecurity leaders utilize to enforce cybersecurity policies. The participants were cybersecurity leaders from 3 large organizations in southwest and northcentral Nigeria responsible for enforcing cybersecurity policies. The data collection included semi-structured interviews of participating cybersecurity leaders (n = 12) and analysis of cybersecurity policy documents (n = 20). Thematic …

Ethics Of Collection And Use Of Consumer Information On The Internet, Thanh M. Pham

Walden Dissertations and Doctoral Studies

Consumer online activities can generate massive volumes of data that private companies may collect and use for business purposes. Consumer personal data need to be protected from unauthorized access and misuse. The specific problem is that consumers have little control regarding their data being collected and used by private companies. The purpose of this qualitative archival research was to explore business practices involving collection and use of consumer data without an individual’s consent. This study used the big data ethical conceptual framework to focus on various privacy issues, including those related to ownership, transparency, ethics, and consumer privacy laws. Archival …

Strategies For Information Technology Employee Retention, Stephen Horton

Walden Dissertations and Doctoral Studies

Information technology (IT) employee retention is essential to IT departments tasked with supporting the goals and objectives of the organization. IT employees manage, support, and direct IT to drive business, pursue innovation, and create a competitive edge. The purpose of this qualitative exploratory multiple case study was to identify strategies that IT managers use to retain IT employees in order to support the goals and objectives of the IT organization. The population for this study consisted of 5 IT managers in the transportation industry. The IT managers selected for this study had subordinates and delegation duties and worked for employers …

Exploring Strategies For Recruiting And Retaining Diverse Cybersecurity Professionals, Vivian Lyon

Walden Dissertations and Doctoral Studies

The cyber threat landscape has led some cybersecurity leaders to focus on a holistic approach encompassing people, processes, and technology to make their government agencies and organizations more responsive to a more diverse and inclusive cyber workforce to protect critical infrastructure from hackers or cybercriminals intent on causing harm. This qualitative multiple case study used Schein’s organizational culture theory to explore strategies used by cybersecurity leaders to attract, recruit, and retain diverse cybersecurity professionals to effectively and efficiently protect sensitive systems from rising cyber threats. The study's population consisted of cybersecurity leaders from 3 government agencies and 9 organizations in …

Strategies For The Development Of It Disaster Recovery Plans In The Manufacturing Industry, Michael Landry Sartwell

Walden Dissertations and Doctoral Studies

Information technology (IT) leaders have reported technology disruptions because of natural disasters, terror attacks, or adversarial threats. Information technology leaders are concerned with technology disruptions, as these disruptions are costing organizations as much as $22,000 per minute. Grounded in Zachman’s framework, the purpose of this qualitative multiple case study was to explore strategies IT managers in the manufacturing industry use to develop IT disaster recovery (DR) plans to support business operations. The participants included 3 manufacturing IT professionals, 2 Department of Defense manufacturing infrastructure specialists, and 1outsourcing contractor, each from firms located in the central United States who successfully developed …

Developing Cloud Computing Infrastructures In Developing Countries In Asia, Daryoush Charmsaz Moghaddam

Walden Dissertations and Doctoral Studies

Developing Cloud Computing Infrastructures in Developing Countries in Asia

by

Daryoush Charmsaz Moghaddam

MS, Sharif University, 2005

BS, Civil Aviation Higher Education Complex, 1985

Doctoral Study Submitted in Partial Fulfillment

of the Requirements for the Degree of

Doctor of Information Technology

Walden University

March 2020

Small-To-Medium-Size Enterprise Managers’ Experiences With Cloud Computing, Anthony Effiong

Walden Dissertations and Doctoral Studies

Historically, managers of small- and medium-sized enterprises (SMEs) have had concerns regarding cloud computing and cybersecurity. Their resistance to using cloud computing has influenced their ability to do business effectively and to compete with businesses that use cloud computing. The purposes of this descriptive phenomenological study were to explore the lived experiences and perceptions of SME managers that might influence their decisions to adopt cloud computing. Watson’s concept of resistance to change and Davis, Bagozzi, and Warhaw’s technology acceptance model were the conceptual frameworks that guided this qualitative study. Data collection consisted of conducting 16 semi-structured interviews with open-ended questions …

Strategies For Implementing Successful It Security Systems In Small Businesses, Martins Donbruce Idahosa

Walden Dissertations and Doctoral Studies

Owners of small businesses who do not adequately protect business data are at high risk for a cyber attack. As data breaches against small businesses have increased, it has become a growing source of concern for consumers who rely on owners of small businesses to protect their data from data breaches. Grounded in general systems theory and routine activity approach, the focus of this qualitative multiple case study was to explore strategies used by owners of small businesses to protect confidential company data from cyber attacks. The process used for collecting data involved semistructured face-to-face interviews with 5 owners of …

Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne

Walden Dissertations and Doctoral Studies

Unproductive employees in technology consulting small businesses negatively affect organizational output and profits. Investing in employee productivity is beneficial to ensuring an organization’s ability to improve their profits and sustainability as business leaders have an influential role in identifying and addressing the root causes of employee productivity issues in their organizations. The conceptual framework that grounded this doctoral study was Thomas Gilbert’s behavioral engineering model. The participants in this study consisted of 8 leaders in a Texas technology consulting small business with experience in increasing employee productivity. Data were collected through in-person semistructured interviews and business documents. Methodological triangulation was …

Tailored Information Security Strategies For Financial Services Companies In Nigeria, Kayode Alawonde

Walden Dissertations and Doctoral Studies

Some financial institutions in Nigeria have not deployed strategies that mitigate cyber exploitation risks in the financial services industry. Financial institution leaders are concerned because cyber exploitation contributed to the reduction in the adult banking population to a low 38%. Grounded in the integrated systems theory of information security management, the purpose of this multiple case study was to explore strategies some financial institution leaders in Nigeria use to prevent cyber exploitations. The participants included 6 chief information security officers of 6 financial institutions. Data were collected from semistructured interviews and company and public documents. A thematic analysis identified themes …

Exploring Strategies To Transition To Big Data Technologies From Dw Technologies, Mbah Johnas Fortem

Walden Dissertations and Doctoral Studies

As a result of innovation and technological improvements, organizations are now capable of capturing and storing massive amounts of data from various sources and domains. This increase in the volume of data resulted in traditional tools used for processing, storing, and analyzing large amounts of data becoming increasingly inefficient. Grounded in the extended technology acceptance model, the purpose of this qualitative multiple case study was to explore the strategies data managers use to transition from traditional data warehousing technologies to big data technologies. The participants included data managers from 6 organizations (medium and large size) based in Munich, Germany, who …

Strategies For It Product Managers To Manage Microservice Systems In Enterprises, Walter Zrzavy

Walden Dissertations and Doctoral Studies

Many information technology (IT) product managers have experienced significant challenges in adopting microservice architecture (MSA) systems successfully in their organizations. Inefficiencies resulting from MSA system adoption are of concern to IT product managers as these inefficiencies increase the cost of maintenance and increase the time to deliver software updates to the business. Grounded in the technology-organization-environment theory, the purpose of this qualitative multiple case study was to explore the strategies used by IT product managers for the domain-driven design and development and operations practices to reduce the inefficiencies during the MSA system adoption. The participants were 18 IT product managers …

Strategies To Digitize Business Processes, Mohamed Abdelmoneim

Walden Dissertations and Doctoral Studies

Information technology leaders with limited digitization strategies are less profitable than competitors in the same industry. Without digital strategies, information technology leaders suffer from manual business processes, which results in losing business opportunities. Grounded in general systems theory, the purpose of this multiple case study was to explore the strategies that 10 IT leaders used to transform business processes digitally at four different organizations in Ireland. Data were collected using semistructured face-to-face interviews. The second data source was organizational digitization documents. The 3 themes that emerged from thematic analysis were (a) strong digital leadership competencies, (b) digitally aligned with the …

Critical Success Factors For E-Government Web Services, Mark Alpern

Walden Dissertations and Doctoral Studies

Some municipal government leaders are unable to effectively implement e-government web services, which results in poor client satisfaction. Grounded in the critical success factor theory, the purpose of this qualitative multiple case study was to explore critical success factors managers use to build quality e-government web services. The participants included 3 managers in different municipalities within Ontario, Canada, who successfully implemented e-government web services. Data were collected through semistructured interviews and the review of organizational documents. Thematic analysis was conducted using Yin's 5-step data analysis method, and 5 themes emerged: client-centric government, change management, management support, client engagement, and external …

Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey

Walden Dissertations and Doctoral Studies

The digitization of the corporate and regulatory environment presents an opportunity for internal audit organizations to change their audit techniques and increase their value to corporations. Audit functions have not kept pace with these advancements, as evidenced by the massive frauds in recent years, and current audit methodology does not robustly incorporate analytics and security of data. Grounded in agency theory, the purpose of this qualitative case study was to explore successful strategies business leaders use to implement data analytics and security for internal auditing and fraudulent activity. The participants comprised 3 audit leaders in Pennsylvania, who effectively used data …

Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa

Walden Dissertations and Doctoral Studies

Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …

The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo

Walden Dissertations and Doctoral Studies

As consumers increase the use of smart technologies, the lack of or improper implementation of Internet of Things (IoT) systems may affect the profitability of hotel businesses. For this qualitative single case study, Porter’s value chain model was the conceptual framework. The data collection process also included direct observations, participant observations, company performance documents, and reflective journaling. Data analysis from multiple sources of data was triangulated to hoteliers revealing that the implementation of IoT systems strategies may increase profit through the use of IoT system technology. Using Yin’s 5-step process, data were coded and analyzed and produced 3 themes: offer …

Exploring Trust In Cloud Computing For A Governmental Organization In Ethiopia: A Case Study, Estifanos Abebe Seyoum

Walden Dissertations and Doctoral Studies

Organizations face a rapidly changing environment that forces them to seek high computing power. The problem was how to overcome factors that cause managers at governmental organizations in Ethiopia to be reluctant to trust cloud computing, while some managers overcame this lack of trust. The purpose of this qualitative, single case study was to provide a deeper understanding of how a governmental organization in Ethiopia overcame the factors that adversely influenced managers of other organizations to the extent that they distrusted and decided against adopting cloud computing. The population for this study was comprised of 12 managers from a governmental …

Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato

Walden Dissertations and Doctoral Studies

Information Technology (IT) leaders who do not invest in big data projects may struggle to gain a competitive advantage and business insights to improve performance. Grounded in the Kotter’s change and Six Sigma models, the purpose of this qualitative multiple case study was to explore strategies IT leaders used to implement big data analytics successfully. The participants comprised 4 IT leaders from 2 telecommunication organizations in the United States of America, who effectively used strategies to promote and maximize competitive advantage using big data analytics. Data were collected from semistructured interviews, company documents, and project-related documents and were analyzed using …

The Challenges Of Adopting Cloud Computing In Nigerian Government Organizations, Ayodele Adegbenga Bakare

Walden Dissertations and Doctoral Studies

Several technical challenges prevent the adoption of cloud computing by government organizations in Nigeria. Information technology (IT) leaders in the Nigerian government are concerned about this problem because the lack of cloud computing adoption may prevent the Nigerian government from taking advantage of cloud-based information systems to improve its service delivery to citizens and businesses. Grounded in the technology acceptance model, the purpose of this quantitative correlational study was to examine if IT administrators’ perception of data security and perception of fault tolerance can predict their intentions to adopt cloud computing. Data were collected from 79 IT administrators in government …

Obstacles With Data Security: Strategies From Carolina Universities, Yamiah R. Compton

Walden Dissertations and Doctoral Studies

Some university data custodians lack information security strategies to prevent data security breaches. Reducing duplicitous use of personally identifiable information (PII) obtained maliciously from colleges and universities should be important to university data custodians, IT leadership of all levels, state legislators, and individuals that have an interest in moving into the cybersecurity space in higher education. Grounded in general systems theory, the purpose of this multiple qualitative case study was to examine information security strategies that university data custodians use to protect PII collected from staff, students, and other stakeholders. The participants consisted of 15 college and university data custodians …

Strategies For Automating Pharmacovigilance Adverse Event Case Processing, Mythily Easwar

Walden Dissertations and Doctoral Studies

Business leaders who fail to implement innovative technology solutions in their companies face economic distress in these organizations. Guided by the task technology fit model as the conceptual framework, the purpose of this qualitative single case study was to explore strategies used by pharmacovigilance (PV) systems leaders to implement innovative technology solutions. The participants were 4 PV systems managers working in a pharmaceutical company in the Boston area of Massachusetts, United States, who used successful strategies to implement innovative technology solutions to automate adverse events case processing. Data were collected using semistructured interviews and company documents. The collected data were …

Information Technology Disaster Recovery Planning By Florida Nonprofit Organizations, Derek Keith Erfourth

Walden Dissertations and Doctoral Studies

Inadequate information technology (IT) disaster recovery planning (DRP) by nonprofit organizations could lead to organizational failure post-large-scale natural disasters. Without proper funding and planning, organizations may not be able to withstand the effects of a natural disaster resulting in the closure and the community losing a critical need service. Grounded in resilience theory, the purpose of this qualitative multiple case study was to explore strategies utilized by Florida-based nonprofit organization technology managers to adopt and implement an IT DRP to aid in post-natural disaster recovery efforts. The data collection included interviews with 5 IT managers and reviews of 4 business …

Implementing Cloud-Based Enterprise Resource Planning Solutions In Small And Medium Enterprises, Ali Hamdar

Walden Dissertations and Doctoral Studies

Lacking strategies to implement a cloud-based enterprise resource planning (ERP) solution in small and medium-sized enterprises (SMEs) can lead to a failed implementation. SME owners can improve company performance by integrating company processes by successfully implementing a cloud-based ERP solution. Grounded in the diffusion of innovation theory augmented with business process management design for Six Sigma, the purpose of this qualitative multiple case study was to explore strategies SME owners use to implement cloud-based ERP solutions. The participants consisted of 4 SME owners in Lebanon who successfully implemented a cloud-based ERP solution and improved company performance and growth. Data were …

Exploring Mid-Market Strategies For Big Data Governance, Kenneth Stanley Knapton Iii

Walden Dissertations and Doctoral Studies

Many data scientists are struggling to adopt effective data governance practices as they transition from traditional data analysis to big data analytics. Data governance of big data requires new strategies to deal with the volume, variety, and velocity attributes of big data. The purpose of this qualitative multiple case study was to explore big data governance strategies employed by data scientists to provide a holistic perspective of those data for making decisions. The participants were 10 data scientists employed in multiple mid-market companies in the greater Salt Lake City, Utah area who have strategies to govern big data. This study’s …

Strategies To Implement A Material Management Information System For Medical Device Recalls, Paul Leo Lafrance

Walden Dissertations and Doctoral Studies

Health care business executives lack strategies to implement material management information systems (MMIS) related to medical device recalls. Lacking sufficient MMIS, health care business executives face insufficient product tracking related to medical devices affecting operational efficiency. Grounded in the conceptual frameworks of the technology acceptance model and diffusion of innovation, the purpose of this qualitative single case study was to explore health care business executives’ strategies for implementing an MMIS related to medical device recalls. The participants were 6 health care executives who implemented an MMIS in an urban hospital in the northeast region of the United States. Data were …

Leadership Styles And Emotional Intelligence Of Federal Employees In Diversified Work Environments, Richard Lopez

Walden Dissertations and Doctoral Studies

On the Office of Personnel Management Federal Viewpoint Surveys, followers rated their leaders as ineffective. The public expects federal government leaders to effectively lead their followers in order to efficiently manage public services. The purpose of this correlational nonexperimental study was to determine whether there is a correlation between emotional intelligence (EQ) and a full range of leadership styles, as measured by the multileadership questionnaire (MLQ), from the perspective of the follower. Grounded in the theory of EQ, the extant scholarly literature revealed EQ skills complements leadership styles and predict leader success in a variety of business sectors, cultures, and …

Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree

Walden Dissertations and Doctoral Studies

Lack of effective cost containment strategies to support enterprise resource planning (ERP) system implementations within higher education institutions (HEIs) result in budget overruns 50% of the time. Grounded in Gartner’s IT cost containment techniques, the purpose of this qualitative multiple case study was to explore strategies HEI project directors use to support a successful ERP implementation on time and within budget. The participants comprised 5 project directors and managers from HEIs and another public organization in the state of Washington. Data were collected from semistructured interviews, archival data, and organization documents. Thematic analysis was used to analyze the data, and …

Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend

Walden Dissertations and Doctoral Studies

The low rate of customers' adoption of electronic banking services affects retail banks' profitability. The operating cost for a financial transaction performed by bank tellers averages US$1.07 compared to US$0.01 using electronic banking channels. It is paramount for retail banking leaders to understand the factors influencing customer adoption of electronic banking to sustain competitive advantage. Grounded in the technology acceptance model framework, the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and customer adoption of electronic banking in Barbados. The validated technology acceptance model survey instrument was used …