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Full-Text Articles in Databases and Information Systems

Conference Report On 2022 Ieee Symposium Series On Computational Intelligence (Ieee Ssci 2022), Ah-Hwee Tan, Dipti Srinivasan, Chunyan Miao Jul 2023

Conference Report On 2022 Ieee Symposium Series On Computational Intelligence (Ieee Ssci 2022), Ah-Hwee Tan, Dipti Srinivasan, Chunyan Miao

Research Collection School Of Computing and Information Systems

On behalf of the organizing committee, we are delighted to deliver this conference report for the 2022 IEEE Symposium Series on Computational Intelligence (SSCI 2022), which was held in Singapore from 4th to 7th December 2022. IEEE SSCI is an established flagship annual international series of symposia on computational intelligence (CI) sponsored by the IEEE Computational Intelligence Society (CIS) to promote and stimulate discussions on the latest theory, algorithms, applications, and emerging topics on computational intelligence. After two years of virtual conferences due to the global pandemic, IEEE SSCI returned as an in-person meeting with online elements in 2022.

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Augmenting Low-Resource Text Classification With Graph-Grounded Pre-Training And Prompting, Zhihao Wen, Yuan Fang Jul 2023

Augmenting Low-Resource Text Classification With Graph-Grounded Pre-Training And Prompting, Zhihao Wen, Yuan Fang

Research Collection School Of Computing and Information Systems

ext classification is a fundamental problem in information retrieval with many real-world applications, such as predicting the topics of online articles and the categories of e-commerce product descriptions. However, low-resource text classification, with few or no labeled samples, poses a serious concern for supervised learning. Meanwhile, many text data are inherently grounded on a network structure, such as a hyperlink/citation network for online articles, and a user-item purchase network for e-commerce products. These graph structures capture rich semantic relationships, which can potentially augment low-resource text classification. In this paper, we propose a novel model called Graph-Grounded Pre-training and Prompting (G2P2) …

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Do-Good: Towards Distribution Shift Evaluation For Pre-Trained Visual Document Understanding Models, Jiabang He, Yi Hu, Lei Wang, Xing Xu, Ning Liu, Hui Liu Jul 2023

Do-Good: Towards Distribution Shift Evaluation For Pre-Trained Visual Document Understanding Models, Jiabang He, Yi Hu, Lei Wang, Xing Xu, Ning Liu, Hui Liu

Research Collection School Of Computing and Information Systems

Numerous pre-training techniques for visual document understanding (VDU) have recently shown substantial improvements in performance across a wide range of document tasks. However, these pre-trained VDU models cannot guarantee continued success when the distribution of test data differs from the distribution of training data. In this paper, to investigate how robust existing pre-trained VDU models are to various distribution shifts, we first develop an out-of-distribution (OOD) benchmark termed Do-GOOD for the fine-Grained analysis on Document image-related tasks specifically. The Do-GOOD benchmark defines the underlying mechanisms that result in different distribution shifts and contains 9 OOD datasets covering 3 VDU related …

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Multi-Target Backdoor Attacks For Code Pre-Trained Models, Yanzhou Li, Shangqing Liu, Kangjie Chen, Xiaofei Xie, Tianwei Zhang, Yang Liu Jul 2023

Multi-Target Backdoor Attacks For Code Pre-Trained Models, Yanzhou Li, Shangqing Liu, Kangjie Chen, Xiaofei Xie, Tianwei Zhang, Yang Liu

Research Collection School Of Computing and Information Systems

Backdoor attacks for neural code models have gained considerable attention due to the advancement of code intelligence. However, most existing works insert triggers into task-specific data for code-related downstream tasks, thereby limiting the scope of attacks. Moreover, the majority of attacks for pre-trained models are designed for understanding tasks. In this paper, we propose task-agnostic backdoor attacks for code pre-trained models. Our backdoored model is pre-trained with two learning strategies (i.e., Poisoned Seq2Seq learning and token representation learning) to support the multi-target attack of downstream code understanding and generation tasks. During the deployment phase, the implanted backdoors in the victim …

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Few-Shot Event Detection: An Empirical Study And A Unified View, Yubo Ma, Zehao Wang, Yixin Cao, Aixin Sun Jul 2023

Few-Shot Event Detection: An Empirical Study And A Unified View, Yubo Ma, Zehao Wang, Yixin Cao, Aixin Sun

Research Collection School Of Computing and Information Systems

Few-shot event detection (ED) has been widely studied, while this brings noticeable discrepancies, e.g., various motivations, tasks, and experimental settings, that hinder the understanding of models for future progress. This paper presents a thorough empirical study, a unified view of ED models, and a better unified baseline. For fair evaluation, we compare 12 representative methods on three datasets, which are roughly grouped into prompt-based and prototype-based models for detailed analysis. Experiments consistently demonstrate that prompt-based methods, including ChatGPT, still significantly trail prototype-based methods in terms of overall performance. To investigate their superior performance, we break down their design elements along …

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Take A Break In The Middle: Investigating Subgoals Towards Hierarhical Script Generation, Xinze Li, Yixin Cao, Muhao Chen, Aixin Sun Jul 2023

Take A Break In The Middle: Investigating Subgoals Towards Hierarhical Script Generation, Xinze Li, Yixin Cao, Muhao Chen, Aixin Sun

Research Collection School Of Computing and Information Systems

Goal-oriented Script Generation is a new task of generating a list of steps that can fulfill the given goal. In this paper, we propose to extend the task from the perspective of cognitive theory. Instead of a simple flat structure, the steps are typically organized hierarchically — Human often decompose a complex task into subgoals, where each subgoal can be further decomposed into steps. To establish the benchmark, we contribute a new dataset, propose several baseline methods, and set up evaluation metrics. Both automatic and human evaluation verify the high-quality of dataset, as well as the effectiveness of incorporating subgoals …

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Large-Scale Correlation Analysis Of Automated Metrics For Topic Models, Jia Peng Lim, Hady Wirawan Lauw Jul 2023

Large-Scale Correlation Analysis Of Automated Metrics For Topic Models, Jia Peng Lim, Hady Wirawan Lauw

Research Collection School Of Computing and Information Systems

Automated coherence metrics constitute an important and popular way to evaluate topic models. Previous works present a mixed picture of their presumed correlation with human judgement. In this paper, we conduct a large-scale correlation analysis of coherence metrics. We propose a novel sampling approach to mine topics for the purpose of metric evaluation, and conduct the analysis via three large corpora showing that certain automated coherence metrics are correlated. Moreover, we extend the analysis to measure topical differences between corpora. Lastly, we examine the reliability of human judgement by conducting an extensive user study, which is designed as an amalgamation …

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Reducing Spatial Labeling Redundancy For Active Semi-Supervised Crowd Counting, Yongtuo Liu, Sucheng Ren, Liangyu Chai, Hanjie Wu, Dan Xu, Jing Qin, Shengfeng He Jul 2023

Reducing Spatial Labeling Redundancy For Active Semi-Supervised Crowd Counting, Yongtuo Liu, Sucheng Ren, Liangyu Chai, Hanjie Wu, Dan Xu, Jing Qin, Shengfeng He

Research Collection School Of Computing and Information Systems

Labeling is onerous for crowd counting as it should annotate each individual in crowd images. Recently, several methods have been proposed for semi-supervised crowd counting to reduce the labeling efforts. Given a limited labeling budget, they typically select a few crowd images and densely label all individuals in each of them. Despite the promising results, we argue the None-or-All labeling strategy is suboptimal as the densely labeled individuals in each crowd image usually appear similar while the massive unlabeled crowd images may contain entirely diverse individuals. To this end, we propose to break the labeling chain of previous methods and …

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Multi-Target Backdoor Attacks For Code Pre-Trained Models, Yanzhou Li, Shangqing Liu, Kangjie Chen, Xiaofei Xie, Tianwei Zhang, Yang Liu Jul 2023

Multi-Target Backdoor Attacks For Code Pre-Trained Models, Yanzhou Li, Shangqing Liu, Kangjie Chen, Xiaofei Xie, Tianwei Zhang, Yang Liu

Research Collection School Of Computing and Information Systems

Backdoor attacks for neural code models have gained considerable attention due to the advancement of code intelligence. However, most existing works insert triggers into task-specific data for code-related downstream tasks, thereby limiting the scope of attacks. Moreover, the majority of attacks for pre-trained models are designed for understanding tasks. In this paper, we propose task-agnostic backdoor attacks for code pre-trained models. Our backdoored model is pre-trained with two learning strategies (i.e., Poisoned Seq2Seq learning and token representation learning) to support the multi-target attack of downstream code understanding and generation tasks. During the deployment phase, the implanted backdoors in the victim …

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Multi-View Hypergraph Contrastive Policy Learning For Conversational Recommendation, Sen Zhao, Wei Wei, Xian-Ling Mao, Shuai: Yang Zhu, Zujie Wen, Dangyang Chen, Feida Zhu, Feida Zhu Jul 2023

Multi-View Hypergraph Contrastive Policy Learning For Conversational Recommendation, Sen Zhao, Wei Wei, Xian-Ling Mao, Shuai: Yang Zhu, Zujie Wen, Dangyang Chen, Feida Zhu, Feida Zhu

Research Collection School Of Computing and Information Systems

Conversational recommendation systems (CRS) aim to interactively acquire user preferences and accordingly recommend items to users. Accurately learning the dynamic user preferences is of crucial importance for CRS. Previous works learn the user preferences with pairwise relations from the interactive conversation and item knowledge, while largely ignoring the fact that factors for a relationship in CRS are multiplex. Specifically, the user likes/dislikes the items that satisfy some attributes (Like/Dislike view). Moreover social influence is another important factor that affects user preference towards the item (Social view), while is largely ignored by previous works in CRS. The user preferences from these …

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Goal Awareness For Conversational Ai: Proactivity, Non-Collaborativity, And Beyond, Yang Deng, Wenqiang Lei, Minlie Huang, Tat-Seng Chua Jul 2023

Goal Awareness For Conversational Ai: Proactivity, Non-Collaborativity, And Beyond, Yang Deng, Wenqiang Lei, Minlie Huang, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Conversational systems are envisioned to provide social support or functional service to human users via natural language interactions. Conventional conversation researches mainly focus on the responseability of the system, such as dialogue context understanding and response generation, but overlooks the design of an essential property in intelligent conversations, i.e., goal awareness. The awareness of goals means the state of not only being responsive to the users but also aware of the target conversational goal and capable of leading the conversation towards the goal, which is a significant step towards higher-level intelligence and artificial consciousness. It can not only largely improve …

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A Unified Multi-Task Learning Framework For Multi-Goal Conversational Recommender Systems, Yang Deng, Wenxuan Zhang, Weiwen Xu, Wenqiang Lei, Tat-Seng Chua, Wai Lam Jul 2023

A Unified Multi-Task Learning Framework For Multi-Goal Conversational Recommender Systems, Yang Deng, Wenxuan Zhang, Weiwen Xu, Wenqiang Lei, Tat-Seng Chua, Wai Lam

Research Collection School Of Computing and Information Systems

Question generation (QG) aims to automatically generate fluent and relevant questions, where the two most mainstream directions are generating questions from unstructured contextual texts (CQG), such as news articles, and generating questions from structured factoid texts (FQG), such as knowledge graphs or tables. Existing methods for these two tasks mainly face challenges of limited internal structural information as well as scarce background information, while these two tasks can benefit each other for alleviating these issues. For example, when meeting the entity mention “United Kingdom” in CQG, it can be inferred that it is a country in European continent based on …

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Learning To Ask Clarification Questions With Spatial Reasoning, Yang Deng, Shuaiyi Li, Wai Lam Jul 2023

Learning To Ask Clarification Questions With Spatial Reasoning, Yang Deng, Shuaiyi Li, Wai Lam

Research Collection School Of Computing and Information Systems

Asking clarifying questions has become a key element of various conversational systems, allowing for an effective resolution of ambiguity and uncertainty through natural language questions. Despite the extensive applications of spatial information grounded dialogues, it remains an understudied area on learning to ask clarification questions with the capability of spatial reasoning. In this work, we propose a novel method, named SpatialCQ, for this problem. Specifically, we first align the representation space between textual and spatial information by encoding spatial states with textual descriptions. Then a multi-relational graph is constructed to capture the spatial relations and enable spatial reasoning with relational …

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Towards Robust Personalized Dialogue Generation Via Order-Insensitive Representation Regularization, Liang Chen, Hongru Wang, Yang Deng, Wai-Chung Kwan, Zezhong Wang, Kam-Fai Wong Jul 2023

Towards Robust Personalized Dialogue Generation Via Order-Insensitive Representation Regularization, Liang Chen, Hongru Wang, Yang Deng, Wai-Chung Kwan, Zezhong Wang, Kam-Fai Wong

Research Collection School Of Computing and Information Systems

Generating persona consistent dialogue response is important for developing an intelligent conversational agent. Recent works typically fine-tune large-scale pre-trained models on this task by concatenating persona texts and dialogue history as a single input sequence to generate the target response. While simple and effective, our analysis shows that this popular practice is seriously affected by order sensitivity where different input orders of persona sentences significantly impact the quality and consistency of generated response, resulting in severe performance fluctuations (i.e., 29.4% on GPT2 and 83.2% on BART). To mitigate the order sensitivity problem, we propose a model-agnostic framework, ORder Insensitive Generation …

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Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint Jul 2023

Impact Of Difficult Negatives On Twitter Crisis Detection, Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint

Research Collection School Of Computing and Information Systems

Twitter has become an alternative information source during a crisis. However, the short, noisy nature of tweets hinders information extraction. While models trained with standard Twitter crisis datasets accomplished decent performance, it remained a challenge to generalize to unseen crisis events. Thus, we proposed adding “difficult” negative examples during training to improve model generalization for Twitter crisis detection. Although adding random noise is a common practice, the impact of difficult negatives, i.e., negative data semantically similar to true examples, was never examined in NLP. Most of existing research focuses on the classification task, without considering the primary information need of …

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Plan-And-Solve Prompting: Improving Zero-Shot Chain-Of-Thought Reasoning By Large Language Models, Lei Wang, Wanyu Xu, Yihuai Lan, Zhiqiang Hu, Yunshi Lan, Roy Ka-Wei Lee, Ee-Peng Lim Jul 2023

Plan-And-Solve Prompting: Improving Zero-Shot Chain-Of-Thought Reasoning By Large Language Models, Lei Wang, Wanyu Xu, Yihuai Lan, Zhiqiang Hu, Yunshi Lan, Roy Ka-Wei Lee, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Large language models (LLMs) have recently been shown to deliver impressive performance in various NLP tasks. To tackle multi-step reasoning tasks, few-shot chain-of-thought (CoT) prompting includes a few manually crafted step-by-step reasoning demonstrations which enable LLMs to explicitly generate reasoning steps and improve their reasoning task accuracy. To eliminate the manual effort, Zeroshot-CoT concatenates the target problem statement with “Let’s think step by step” as an input prompt to LLMs. Despite the success of Zero-shot-CoT, it still suffers from three pitfalls: calculation errors, missing-step errors, and semantic misunderstanding errors. To address the missing-step errors, we propose Planand-Solve (PS) Prompting. It …

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An Efficient Hybrid Genetic Algorithm For The Quadratic Traveling Salesman Problem, Quang Anh Pham, Hoong Chuin Lau, Minh Hoang Ha, Lam Vu Jul 2023

An Efficient Hybrid Genetic Algorithm For The Quadratic Traveling Salesman Problem, Quang Anh Pham, Hoong Chuin Lau, Minh Hoang Ha, Lam Vu

Research Collection School Of Computing and Information Systems

The traveling salesman problem (TSP) is the most well-known problem in combinatorial optimization which hasbeen studied for many decades. This paper focuses on dealing with one of the most difficult TSP variants named thequadratic traveling salesman problem (QTSP) that has numerous planning applications in robotics and bioinformatics.The goal of QTSP is similar to TSP which finds a cycle visiting all nodes exactly once with minimum total costs. However, the costs in QTSP are associated with three vertices traversed in succession (instead of two like in TSP). This leadsto a quadratic objective function that is much harder to solve.To efficiently solve …

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Adaptive Split-Fusion Transformer, Zixuan Su, Jingjing Chen, Lei Pang, Chong-Wah Ngo, Yu-Gang Jiang Jul 2023

Adaptive Split-Fusion Transformer, Zixuan Su, Jingjing Chen, Lei Pang, Chong-Wah Ngo, Yu-Gang Jiang

Research Collection School Of Computing and Information Systems

Neural networks for visual content understanding have recently evolved from convolutional ones to transformers. The prior (CNN) relies on small-windowed kernels to capture the regional clues, demonstrating solid local expressiveness. On the contrary, the latter (transformer) establishes long-range global connections between localities for holistic learning. Inspired by this complementary nature, there is a growing interest in designing hybrid models which utilize both techniques. Current hybrids merely replace convolutions as simple approximations of linear projection or juxtapose a convolution branch with attention without considering the importance of local/global modeling. To tackle this, we propose a new hybrid named Adaptive Split-Fusion Transformer …

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Discriminative Reasoning With Sparse Event Representation For Document-Level Event-Event Relation Extraction, Changsen Yuan, Heyan Huang, Yixin Cao, Yonggang Wen Jul 2023

Discriminative Reasoning With Sparse Event Representation For Document-Level Event-Event Relation Extraction, Changsen Yuan, Heyan Huang, Yixin Cao, Yonggang Wen

Research Collection School Of Computing and Information Systems

Document-level Event-Event Relation Extraction (DERE) aims to extract relations between events in a document. It challenges conventional sentence-level task (SERE) with difficult long-text understanding. In this paper, we propose a novel DERE model (SENDIR) for better document-level reasoning. Different from existing works that build an event graph via linguistic tools, SENDIR does not require any prior knowledge. The basic idea is to discriminate event pairs in the same sentence or span multiple sentences by assuming their different information density: 1) low density in the document suggests sparse attention to skip irrelevant information. Our module 1 designs various types of attention …

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Diaasq: A Benchmark Of Conversational Aspect-Based Sentiment Quadruple Analysis, Bobo Li, Hao Fei, Fei Li, Yuhan Wu, Jinsong Zhang, Shengqiong Wu, Jingye Li, Yijiang Liu, Lizi Liao, Tat-Seng Chua, Donghong Ji Jul 2023

Diaasq: A Benchmark Of Conversational Aspect-Based Sentiment Quadruple Analysis, Bobo Li, Hao Fei, Fei Li, Yuhan Wu, Jinsong Zhang, Shengqiong Wu, Jingye Li, Yijiang Liu, Lizi Liao, Tat-Seng Chua, Donghong Ji

Research Collection School Of Computing and Information Systems

The rapid development of aspect-based sentiment analysis (ABSA) within recent decades shows great potential for real-world society. The current ABSA works, however, are mostly limited to the scenario of a single text piece, leaving the study in dialogue contexts unexplored. To bridge the gap between fine-grained sentiment analysis and conversational opinion mining, in this work, we introduce a novel task of conversational aspect-based sentiment quadruple analysis, namely DiaASQ, aiming to detect the quadruple of target-aspect-opinion-sentiment in a dialogue. We manually construct a large-scale high-quality DiaASQ dataset in both Chinese and English languages. We deliberately develop a neural model to benchmark …

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Balancing Privacy And Flexibility Of Cloud-Based Personal Health Records Sharing System, Yudi Zhang, Fuchun Guo, Willy Susilo, Guomin Yang Jul 2023

Balancing Privacy And Flexibility Of Cloud-Based Personal Health Records Sharing System, Yudi Zhang, Fuchun Guo, Willy Susilo, Guomin Yang

Research Collection School Of Computing and Information Systems

The Internet of Things and cloud services have been widely adopted in many applications, and personal health records (PHR) can provide tailored medical care. The PHR data is usually stored on cloud servers for sharing. Weighted attribute-based encryption (ABE) is a practical and flexible technique to protect PHR data. Under a weighted ABE policy, the data user's attributes will be “scored”, if and only if the score reaches the threshold value, he/she can access the data. However, while this approach offers a flexible access policy, the data owners have difficulty controlling their privacy, especially sharing PHR data in collaborative e-health …

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Mdps As Distribution Transformers: Affine Invariant Synthesis For Safety Objectives, S. Akshay, Krishnendu Chatterjee, Tobias Meggendorfer, Dorde Zikelic Jul 2023

Mdps As Distribution Transformers: Affine Invariant Synthesis For Safety Objectives, S. Akshay, Krishnendu Chatterjee, Tobias Meggendorfer, Dorde Zikelic

Research Collection School Of Computing and Information Systems

Markov decision processes can be viewed as transformers of probability distributions. While this view is useful from a practical standpoint to reason about trajectories of distributions, basic reachability and safety problems are known to be computationally intractable (i.e., Skolem-hard) to solve in such models. Further, we show that even for simple examples of MDPs, strategies for safety objectives over distributions can require infinite memory and randomization.In light of this, we present a novel overapproximation approach to synthesize strategies in an MDP, such that a safety objective over the distributions is met. More precisely, we develop a new framework for template-based …

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Synthesizing Speech Test Cases With Text-To-Speech? An Empirical Study On The False Alarms In Automated Speech Recognition Testing, Julia Kaiwen Lau, Kelvin Kai Wen Kong, Julian Hao Yong, Per Hoong Tan, Zhou Yang, Zi Qian Yong, Joshua Chern Wey Low, Chun Yong Chong, Mei Kuan Lim, David Lo Jul 2023

Synthesizing Speech Test Cases With Text-To-Speech? An Empirical Study On The False Alarms In Automated Speech Recognition Testing, Julia Kaiwen Lau, Kelvin Kai Wen Kong, Julian Hao Yong, Per Hoong Tan, Zhou Yang, Zi Qian Yong, Joshua Chern Wey Low, Chun Yong Chong, Mei Kuan Lim, David Lo

Research Collection School Of Computing and Information Systems

Recent studies have proposed the use of Text-To-Speech (TTS) systems to automatically synthesise speech test cases on a scale and uncover a large number of failures in ASR systems. However, the failures uncovered by synthetic test cases may not reflect the actual performance of an ASR system when it transcribes human audio, which we refer to as false alarms. Given a failed test case synthesised from TTS systems, which consists of TTS-generated audio and the corresponding ground truth text, we feed the human audio stating the same text to an ASR system. If human audio can be correctly transcribed, an …

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Safe Mdp Planning By Learning Temporal Patterns Of Undesirable Trajectories And Averting Negative Side Effects, Siow Meng Low, Akshat Kumar, Scott Sanner Jul 2023

Safe Mdp Planning By Learning Temporal Patterns Of Undesirable Trajectories And Averting Negative Side Effects, Siow Meng Low, Akshat Kumar, Scott Sanner

Research Collection School Of Computing and Information Systems

In safe MDP planning, a cost function based on the current state and action is often used to specify safety aspects. In real world, often the state representation used may lack sufficient fidelity to specify such safety constraints. Operating based on an incomplete model can often produce unintended negative side effects (NSEs). To address these challenges, first, we associate safety signals with state-action trajectories (rather than just immediate state-action). This makes our safety model highly general. We also assume categorical safety labels are given for different trajectories, rather than a numerical cost function, which is harder to specify by the …

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Knowledge-Enhanced Mixed-Initiative Dialogue System For Emotional Support Conversations, Yang Deng, Wenxuan Zhang, Yifei Yuan, Wai Lam Jul 2023

Knowledge-Enhanced Mixed-Initiative Dialogue System For Emotional Support Conversations, Yang Deng, Wenxuan Zhang, Yifei Yuan, Wai Lam

Research Collection School Of Computing and Information Systems

Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the conversation. In this work, we study the problem of mixed-initiative ESC where the user and system can both take the initiative in leading the conversation. Specifically, we conduct a novel analysis on mixed-initiative ESC systems with a tailor-designed schema that divides utterances into different types with speaker roles and initiative types. Four emotional support metrics are proposed to evaluate the mixed-initiative interactions. The analysis reveals the necessity …

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Peerda: Data Augmentation Via Modeling Peer Relation For Span Identification Tasks, Weiwen Xu, Xin Li, Yang Deng, Wai Lam, Lidong Bing Jul 2023

Peerda: Data Augmentation Via Modeling Peer Relation For Span Identification Tasks, Weiwen Xu, Xin Li, Yang Deng, Wai Lam, Lidong Bing

Research Collection School Of Computing and Information Systems

Span identification aims at identifying specific text spans from text input and classifying them into pre-defined categories. Different from previous works that merely leverage the Subordinate (SUB) relation (i.e. if a span is an instance of a certain category) to train models, this paper for the first time explores the Peer (PR) relation, which indicates that two spans are instances of the same category and share similar features. Specifically, a novel Peer Data Augmentation (PeerDA) approach is proposed which employs span pairs with the PR relation as the augmentation data for training. PeerDA has two unique advantages: (1) There are …

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Beyond Anthropomorphism: Unraveling The True Priorities Of Chatbot Usage In Smes, Tamas Makany, Sungjong Roh, Kotaro Hara, Jie Min Hua, Felicia Si Ying Goh, Wilson Yang Jie Teh Jul 2023

Beyond Anthropomorphism: Unraveling The True Priorities Of Chatbot Usage In Smes, Tamas Makany, Sungjong Roh, Kotaro Hara, Jie Min Hua, Felicia Si Ying Goh, Wilson Yang Jie Teh

Research Collection Lee Kong Chian School Of Business

This study examined business communication practices with chatbots among various Small and Medium Enterprise (SME) stakeholders in Singapore, including business owners/employees, customers, and developers. Through qualitative interviews and chatbot transcript analysis, we investigated two research questions: (1) How do the expectations of SME stakeholders compare to the conversational design of SME chatbots? and (2) What are the business reasons for SMEs to add human-like features to their chatbots? Our findings revealed that functionality is more crucial than anthropomorphic characteristics, such as personality and name. Stakeholders preferred chatbots that explicitly identified themselves as machines to set appropriate expectations. Customers prioritized efficiency, …

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Ldptrace: Locally Differentially Private Trajectory Synthesis, Yuntao Du, Yujia Hu, Zhikun Zhang, Ziquan Fang, Lu Chen, Baihua Zheng, Yunjun Gao Jun 2023

Ldptrace: Locally Differentially Private Trajectory Synthesis, Yuntao Du, Yujia Hu, Zhikun Zhang, Ziquan Fang, Lu Chen, Baihua Zheng, Yunjun Gao

Research Collection School Of Computing and Information Systems

Trajectory data has the potential to greatly benefit a wide-range of real-world applications, such as tracking the spread of the disease through people's movement patterns and providing personalized location-based services based on travel preference. However, privacy concerns and data protection regulations have limited the extent to which this data is shared and utilized. To overcome this challenge, local differential privacy provides a solution by allowing people to share a perturbed version of their data, ensuring privacy as only the data owners have access to the original information. Despite its potential, existing point-based perturbation mechanisms are not suitable for real-world scenarios …

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Non-Binary Evaluation Of Next-Basket Food Recommendation, Yue Liu, Palakorn Achananuparp, Ee-Peng Lim Jun 2023

Non-Binary Evaluation Of Next-Basket Food Recommendation, Yue Liu, Palakorn Achananuparp, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

Next-basket recommendation (NBR) is a recommendation task that predicts a basket or a set of items a user is likely to adopt next based on his/her history of basket adoption sequences. It enables a wide range of novel applications and services from predicting next basket of items for grocery shopping to recommending food items a user is likely to consume together in the next meal. Even though much progress has been made in the algorithmic NBR research over the years, little research has been done to broaden knowledge about the evaluation of NBR methods, which is largely based on the …

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How Does Credit Risk Affect Cost Management Strategies? Evidence On The Initiation Of Credit Default Swap And Sticky Cost Behavior, Jing Dai, Nan Hu, Rong Huang, Yan Yan Jun 2023

How Does Credit Risk Affect Cost Management Strategies? Evidence On The Initiation Of Credit Default Swap And Sticky Cost Behavior, Jing Dai, Nan Hu, Rong Huang, Yan Yan

Research Collection School Of Computing and Information Systems

In this paper, we examine the effect of credit defaults swaps (CDS) initiation on reference firms' cost management strategies. CDS contracts provide insurance protection for creditors, inducing a shift in bargaining power from borrowers to creditors and an excessive incidence of bankruptcy. Anticipating more intransigent creditors in debt renegotiations and higher bankruptcy risk, CDS firms are incentivized to mitigate risk through decreasing cost stickiness after CDS initiation, as cost stickiness lowers liquidity and triggers early covenant violations. We find that, on average, CDS initiation is associated with a decline in reference firms' cost stickiness. This association is more pronounced for …

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