Databases and Information Systems Commons^™

Escape From An Echo Chamber, Kuan-Chieh Lo, Shih-Chieh Dai, Aiping Xiong, Jing Jiang, Lun-Wei Ku

Research Collection School Of Computing and Information Systems

An echo chamber effect refers to the phenomena that online users revealed selective exposure and ideological segregation on political issues. Prior studies indicate the connection between the spread of misinformation and online echo chambers. In this paper, to help users escape from an echo chamber, we propose a novel news-analysis platform that provides a panoramic view of stances towards a particular event from different news media sources. Moreover, to help users better recognize the stances of news sources which published these news articles, we adopt a news stance classification model to categorize their stances into “agree”, “disagree”, “discuss”, or “unrelated” …

Building And Using Digital Libraries For Etds, Edward A. Fox

The Journal of Electronic Theses and Dissertations

Despite the high value of electronic theses and dissertations (ETDs), the global collection has seen limited use. To extend such use, a new approach to building digital libraries (DLs) is needed. Fortunately, recent decades have seen that a vast amount of “gray literature” has become available through a diverse set of institutional repositories as well as regional and national libraries and archives. Most of the works in those collections include ETDs and are often freely available in keeping with the open-access movement, but such access is limited by the services of supporting information systems. As explained through a set of …

Stabilization Of Cultural Innovations Depends On Population Density: Testing An Epidemiological Model Of Cultural Evolution Against A Global Dataset Of Rock Art Sites And Climate-Based Estimates Of Ancient Population Densities, Richard Walker, Anders Eriksson, Camille Ruiz, Taylor Howard Newton, Francesco Casalegno

Department of Information Systems & Computer Science Faculty Publications

Demographic models of human cultural evolution have high explanatory potential but weak empirical support. Here we use a global dataset of rock art sites and climate and genetics-based estimates of ancient population densities to test a new model based on epidemiological principles. The model focuses on the process whereby a cultural innovation becomes endemic in a population; predicting that this cannot occur unless population density exceeds a critical threshold. Analysis of the data; using a Bayesian statistical framework; shows that the model has stronger empirical support than a proportional model; where detection is directly proportional to population density; or a …

Mass Incarceration In Nebraska: Data And Historical Analysis Of Inmates From 1980-2020, Anna Krause

Honors Program: Senior Projects (Public)

This study examines Nebraska Department of Corrections inmate data from 1980-2020, looking specifically at inmate demographics and offense trends. State-of-the-art data analysis is conducted to collect, modify, and visualize the data sources. Inmates are organized by each decade they were incarcerated within. The current active prison population is also examined in their own research group. The demographic and offense trends are compared with previous local and national research. Historical context is given for evolving trends in offenses. Solutions for Nebraska prison overcrowding are presented from various interest groups. This study aims to enlighten all interested Nebraskans on who inhabits their …

A Consent Framework For The Internet Of Things In The Gdpr Era, Gerald Chikukwa

Masters Theses & Doctoral Dissertations

The Internet of Things (IoT) is an environment of connected physical devices and objects that communicate amongst themselves over the internet. The IoT is based on the notion of always-connected customers, which allows businesses to collect large volumes of customer data to give them a competitive edge. Most of the data collected by these IoT devices include personal information, preferences, and behaviors. However, constant connectivity and sharing of data create security and privacy concerns. Laws and regulations like the General Data Protection Regulation (GDPR) of 2016 ensure that customers are protected by providing privacy and security guidelines to businesses. Data …

Google Books, Jody Condit Fagan

Libraries

Google Books’ (GB) full-text search of more than 40 million books offers significant value for libraries and their patrons. However, Google’s refusal to disclose information about the coverage of GB, as well as observed gaps and inaccuracies in the collection and its metadata, makes it difficult to recommend with confidence for a given research need. While most search and retrieval functions work well, glitches aren’t hard to find, which suggests GB development is focused on user experiences that relate to monetization. Privacy and equity concerns surrounding GB mirror those of other big technology platforms. Still, every librarian should familiarize themselves …

Unsupervised Data Mining Technique For Clustering Library In Indonesia, Robbi Rahim, Joseph Teguh Santoso, Sri Jumini, Gita Widi Bhawika, Daniel Susilo, Danny Wibowo

Library Philosophy and Practice (e-journal)

Organizing school libraries not only keeps library materials, but helps students and teachers in completing tasks in the teaching process so that national development goals are in order to improve community welfare by producing quality and competitive human resources. The purpose of this study is to analyze the Unsupervised Learning technique in conducting cluster mapping of the number of libraries at education levels in Indonesia. The data source was obtained from the Ministry of Education and Culture which was processed by the Central Statistics Agency (abbreviated as BPS) with url: bps.go.id/. The data consisted of 34 records where the attribute …

Delineating Knowledge Domains In Scientific Domains In Scientific Literature Using Machine Learning (Ml), Abhay Maurya, Smarajit Paul Choudhury Mr., Kshitij Jaiswal Mr.

Library Philosophy and Practice (e-journal)

The recent years have witnessed an upsurge in the number of published documents. Organizations are showing an increased interest in text classification for effective use of the information. Manual procedures for text classification can be fruitful for a handful of documents, but the same lack in credibility when the number of documents increases besides being laborious and time-consuming. Text mining techniques facilitate assigning text strings to categories rendering the process of classification fast, accurate, and hence reliable. This paper classifies chemistry documents using machine learning and statistical methods. The procedure of text classification has been described in chronological order like …

Interactive Agent-Based Simulation For Experimentation: A Case Study With Cooperatve Game Theory, Andrew J. Collins, Sheida Etemadidavan

Engineering Management & Systems Engineering Faculty Publications

Incorporating human behavior is a current challenge for agent-based modeling and simulation (ABMS). Human behavior includes many different aspects depending on the scenario considered. The scenario context of this paper is strategic coalition formation, which is traditionally modeled using cooperative game theory, but we use ABMS instead; as such, it needs to be validated. One approach to validation is to compare the recorded behavior of humans to what was observed in our simulation. We suggest that using an interactive simulation is a good approach to collecting the necessary human behavior data because the humans would be playing in precisely the …

A Blockchain-Enabled Model To Enhance Disaster Aids Network Resilience, Farinaz Sabz Ali Pour, Paul Niculescu-Mizil Gheorghe

Engineering Management & Systems Engineering Faculty Publications

The disaster area is a true dynamic environment. Lack of accurate information from the affected area create several challenges in distributing the supplies. The success of a disaster response network is based on collaboration, coordination, sovereignty, and equality in relief distribution. Therefore, a trust-based dynamic communication system is required to facilitate the interactions, enhance the knowledge for the relief operation, prioritize, and coordinate the goods distribution. One of the promising innovative technologies is blockchain technology which enables transparent, secure, and real-time information exchange and automation through smart contracts in a distributed technological ecosystem. This study aims to analyze the application …

Enterprise Social Network Systems Implementation Model For Knowledge Sharing Among Supply Chain It Professionals, Edgardo Luis Velez-Mandes

CCAC Theses and Dissertations

With the increased use of social network technologies in organizational environments, there is a need to understand how these technologies facilitate organizational knowledge management, particularly knowledge sharing. Prior research has focused on the relationship between knowledge management and enterprise social networking systems (ESNS), but little research has been conducted relating to how organizations implement and use ESNS for knowledge sharing. The goal was to construct and validate internally a model that offers guidance for the successful implementation and use of ESNS for knowledge sharing and building successful virtual communities of practice (vCoPs) among IT supply chain professionals in a healthcare …

"Who Can Help Me?'': Knowledge Infused Matching Of Support Seekers And Support Providers During Covid-19 On Reddit, Manas Gaur, Kaushik Roy, Aditya Sharma, Biplav Srivastava, Amit Sheth

Publications

During the ongoing COVID-19 crisis, subreddits on Reddit, such as r/Coronavirus saw a rapid growth in user's requests for help (support seekers - SSs) including individuals with varying professions and experiences with diverse perspectives on care (support providers - SPs). Currently, knowledgeable human moderators match an SS with a user with relevant experience, i.e, an SP on these subreddits. This unscalable process defers timely care. We present a medical knowledge-infused approach to efficient matching of SS and SPs validated by experts for the users affected by anxiety and depression, in the context of with COVID-19. After matching, each SP to …

Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey

Walden Dissertations and Doctoral Studies

While many midsized businesses have invested in technology to support business operations, most have not realized the potential value of using technology to collaborate cross-departmentally. There is a lack of knowledge concerning strategies for using technology to facilitate effective organizational communications, which has resulted in operating technology investments being made without corresponding investments in communication technologies. The purpose of this qualitative case study was to fill the knowledge gap concerning the impact of technology for cross-departmental communications. The theoretical foundation for this study was based on systems theory, organizational theory, and stakeholder theory. The key research question involved the impact …

Insider Threats' Behaviors And Data Security Management Strategies, Gladys C. Cooley

Walden Dissertations and Doctoral Studies

As insider threats and data security management concerns become more prevalent, the identification of risky behaviors in the workplace is crucial for the privacy of individuals and the survival of organizations. The purpose of this three-round qualitative Delphi study was to identify real-time consensus among 25 information technology (IT) subject matter experts (SMEs) in the Washington metropolitan area about insider threats and data security management. The SMEs participating in this study were adult IT professionals and senior managers with certification in their area of specialization and at least 5 years of practical experience. The dark triad theory was the conceptual …

Analyzing Tweets On New Norm: Work From Home During Covid-19 Outbreak, Swapna Gottipati, Kyong Jin Shim, Hui Hian Teo, Karthik Nityanand, Shreyansh Shivam

Research Collection School Of Computing and Information Systems

The COVID-19 pandemic triggered a large-scale work-from-home trend globally in recent months. In this paper, we study the phenomenon of “work-from-home” (WFH) by performing social listening. We propose an analytics pipeline designed to crawl social media data and perform text mining analyzes on textual data from tweets scrapped based on hashtags related to WFH in COVID-19 situation. We apply text mining and NLP techniques to analyze the tweets for extracting the WFH themes and sentiments (positive and negative). Our Twitter theme analysis adds further value by summarizing the common key topics, allowing employers to gain more insights on areas of …

Strategies To Monitor And Deter Cyberloafing In Small Businesses: A Case Study, Veronica Pugh Dooly

Walden Dissertations and Doctoral Studies

Some information technology (IT) managers working for small businesses are struggling to monitor and deter cyberloafing. Strategies are needed to help IT practitioners to discourage cyberloafing and improve productivity while maintaining employee satisfaction. Grounded in adaptive structuration theory, the purpose of this qualitative multiple-case study was to explore strategies some small business IT managers use to monitor and deter cyberloafing. The participants were nine IT managers who successfully implemented cyberloafing monitoring and deterrence strategies in the United States. Data were collected via semistructured interviews and organization employee policy handbooks (n = 4) provided by the participants. Data were analyzed using …

Identifying Football Conflict Using Soft-Set Theory In Indonesia Super League, Kukuh Wahyudin Pratama

Student Works (2020-2029)

There are several mathematical formal models that handle conflict situations and the most popular one is a rough set theory. With the ability to handle vagueness from the conflict data set, rough set theory has been successfully used in many research. This research used an alternative approach as a method to handle conflict situation in Indonesia Super League. This method was implemented on the respondents or agents who were involved with football club management, match inspector, organizing committee, referees, supporters and players. The novelty of the proposed approach is discussed in rough set theory that include decision rules. It is …

Understanding The Impact Of Encrypted Dns On Internet Censorship, Lin Jin, Shuai Hao, Haining Wang, Chase Cotton

Computer Science Faculty Publications

DNS traffic is transmitted in plaintext, resulting in privacy leakage. To combat this problem, secure protocols have been used to encrypt DNS messages. Existing studies have investigated the performance overhead and privacy benefits of encrypted DNS communications, yet little has been done from the perspective of censorship. In this paper, we study the impact of the encrypted DNS on Internet censorship in two aspects. On one hand, we explore the severity of DNS manipulation, which could be leveraged for Internet censorship, given the use of encrypted DNS resolvers. In particular, we perform 7.4 million DNS lookup measurements on 3,813 DoT …

Automatic Metadata Extraction Incorporating Visual Features From Scanned Electronic Theses And Dissertations, Muntabir Hasan Choudhury, Himarsha R. Jayanetti, Jian Wu, William A. Ingram, Edward A. Fox

Computer Science Faculty Publications

Electronic Theses and Dissertations (ETDs) contain domain knowledge that can be used for many digital library tasks, such as analyzing citation networks and predicting research trends. Automatic metadata extraction is important to build scalable digital library search engines. Most existing methods are designed for born-digital documents, so they often fail to extract metadata from scanned documents such as ETDs. Traditional sequence tagging methods mainly rely on text-based features. In this paper, we propose a conditional random field (CRF) model that combines text-based and visual features. To verify the robustness of our model, we extended an existing corpus and created a …

Chronic Customers Or Increased Awareness? The Dynamics Of Social Media Customer Service, Shujing Sun, Yang Gao, Huaxia Rui

Research Collection School Of Computing and Information Systems

Despite that social media has become a promising alternative to traditional call centers, managers hesitate to fully harness its power because they worry that active service intervention may encourage excessive use of the channel by disgruntled customers. This paper sheds light on such a concern by examining the dynamics between brand-level customer complaints and service interventions on social media. Using details of customer-brand interactions of 40 airlines on Twitter, we find that more service interventions indeed cause more customer complaints, accounting for the online customer population and service quality. However, the increased complaints are primarily driven by the awareness enhancement …

Drone-Assisted Emergency Communications, Di Wu

Dissertations

Drone-mounted base stations (DBSs) have been proposed to extend coverage and improve communications between mobile users (MUs) and their corresponding macro base stations (MBSs). Different from the base stations on the ground, DBSs can flexibly fly over and close to MUs to establish a better vantage for communications. Thus, the pathloss between a DBS and an MU can be much smaller than that between the MU and MBS. In addition, by hovering in the air, the DBS can likely establish a Line-of-Sight link to the MBS. DBSs can be leveraged to recover communications in a large natural disaster struck area …

Supporting User Interaction And Social Relationship Formation In A Collaborative Online Shopping Context, Yu Xu

Dissertations

The combination of online shopping and social media allow people with similar shopping interests and experiences to share, comment, and discuss about shopping from anywhere and at any time, which also leads to the emergence of online shopping communities. Today, more people turn to online platforms to share their opinions about products, solicit various opinions from their friends, family members, and other customers, and have fun through interactions with others with similar interests. This dissertation explores how collaborative online shopping presents itself as a context and platform for users' interpersonal interactions and social relationship formation through a series of studies. …

A Social Network Analysis Of Jobs And Skills, Derrick Ming Yang Lee, Dion Wei Xuan Ang, Grace Mei Ching Pua, Lee Ning Ng, Sharon Purbowo, Eugene Wen Jia Choy, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

In this study, we analyzed job roles and skills across industries in Singapore. Using social network analysis, we identified job roles with similar required skills, and we also identified relationships between job skills. Our analysis visualizes such relationships in an intuitive way. Insights derived from our analyses are expected to assist job seekers, employers as well as recruitment agencies wanting to understand trending and required job roles and skills in today’s fast changing world.

Social Media Analytics: A Case Study Of Singapore General Election 2020, Sebastian Zhi Tao Khoo, Leong Hock Ho, Ee Hong Lee, Danston Kheng Boon Goh, Zehao Zhang, Swee Hong Ng, Haodi Qi, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

The 2020 Singaporean General Election (GE2020) was a general election held in Singapore on July 10, 2020. In this study, we present an analysis on social conversations about GE2020 during the election period. We analyzed social conversations from popular platforms such as Twitter, HardwareZone, and TR Emeritus.

Digital Social Listening On Conversations About Sexual Harassment, Xuesi Sim, Ern Rae Chang, Yu Xiang Ong, Jie Ying Yeo, Christine Bai Shuang Yan, Eugene Wen Jia Choy, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

In light of the #MeToo movement and publicized sexual harassment incidents in Singapore in recent years, we built an analytics pipeline for performing digital social listening on conversations about sexual harassment for AWARE (Association of Women for Action and Research). Our social network analysis results identified key influencers that AWARE can engage for sexual harassment awareness campaigns. Further, our analysis results suggest new hashtags that AWARE can use to run social media campaigns and achieve greater reach.

Business Practice Of Social Media - Platform And Customer Service Adoption, Shujing Sun, Yang Gao, Huaxia Rui

Research Collection School Of Computing and Information Systems

This paper examines the key drivers in business adoptions of the platform and customer service within the context of social media. We carry out the empirical analyses using the decision trajectories of the international airline industry on Twitter. We find that a firm's decision-making is subject to both peer influence and consumer pressure. Regarding peer influence, we find that the odds of both adoptions increase when the extent of peers' adoption increases. We also identify the distinctive role of consumers. Specifically, before the platform adoption, firms learn about potential consequences from consumer reactions to peers' adoptions. Upon the platform adoption, …

An Analysis Of Technological Components In Relation To Privacy In A Smart City, Kayla Rutherford, Ben Lands, A. J. Stiles

James Madison Undergraduate Research Journal (JMURJ)

A smart city is an interconnection of technological components that store, process, and wirelessly transmit information to enhance the efficiency of applications and the individuals who use those applications. Over the course of the 21st century, it is expected that an overwhelming majority of the world’s population will live in urban areas and that the number of wireless devices will increase. The resulting increase in wireless data transmission means that the privacy of data will be increasingly at risk. This paper uses a holistic problem-solving approach to evaluate the security challenges posed by the technological components that make up a …

Digital Identity: A Human-Centered Risk Awareness Study, Toufic N. Chebib

USF Tampa Graduate Theses and Dissertations

Cybersecurity threats and compromises have been at the epicenter of media attention; their risk and effect on people’s digital identity is something not to be taken lightly. Though cyber threats have affected a great number of people in all age groups, this study focuses on 55 to 75-year-olds, as this age group is close to retirement or already retired. Therefore, a notable compromise impacting their digital identity can have a major impact on their life.

To help guide this study, the following research question was formulated, “What are the risk perceptions of individuals, between the ages of 55 and 75 …

Capitalising Product Associations In A Supermarket Retail Environment, Michelle L. F. Cheong, Yong Qing Chia

Research Collection School Of Computing and Information Systems

This paper explores methods to capitalise on retail companies’ transactional databases, to mine meaningful product associations, and to design product placement strategies as a means to drive sales. We implemented three in-store initiatives based on our hypotheses – placing products with high associations together will induce an increase in sales of consequent; introducing an antecedent that is new to store will bring about a similar impact on sales of consequent based on established product association rules uncovered from other stores. Sales tracking over twelve weeks revealed that there were improvements in sales of consequents across all three initiatives performed in-store.

Coupled Hierarchical Transformer For Stance-Aware Rumor Verification In Social Media Conversations, Jianfei Yu, Jing Jiang, Ling Min Serena Khoo, Hai Leong Chieu, Rui Xia

Research Collection School Of Computing and Information Systems

The prevalent use of social media enables rapid spread of rumors on a massive scale, which leads to the emerging need of automatic rumor verification (RV). A number of previous studies focus on leveraging stance classification to enhance RV with multi-task learning (MTL) methods. However, most of these methods failed to employ pre-trained contextualized embeddings such as BERT, and did not exploit inter-task dependencies by using predicted stance labels to improve the RV task. Therefore, in this paper, to extend BERT to obtain thread representations, we first propose a Hierarchical Transformer1 , which divides each long thread into shorter subthreads, …