Databases and Information Systems Commons^™

The Impact Of Directionality In Predications On Text Mining, Gondy Leroy, Marcelo Fiszman, Thomas C. Rindflesch

CGU Faculty Publications and Research

The number of publications in biomedicine is increasing enormously each year. To help researchers digest the information in these documents, text mining tools are being developed that present co-occurrence relations between concepts. Statistical measures are used to mine interesting subsets of relations. We demonstrate how directionality of these relations affects interestingness. Support and confidence, simple data mining statistics, are used as proxies for interestingness metrics. We first built a test bed of 126,404 directional relations extracted from biomedical abstracts, which we represent as graphs containing a central starting concept and 2 rings of associated relations. We manipulated directionality in four …

Volume And Cost Implications Of Product Portfolio Complexity, Mark A. Jacobs

MIS/OM/DS Faculty Publications

Business leaders are concerned about the impacts of increasing levels of product portfolio complexity since many sense that complexity related costs such as order management, procurement, and inventory threaten to undermine operational efficiencies and consume profits. Even so, managers do not fully understand the extent and breadth of the impacts of product portfolio complexity. A more complete understanding of the operational effects of product portfolio complexity is lacking partially because researchers have not yet offered a robust theoretical perspective or studied it in a focused controlled way; until now. Herein, measures of product portfolio complexity are developed and related to …

Probabilistic Sales Forecasting For Small And Medium-Size Business Operations, Randall E. Duran

Research Collection School Of Computing and Information Systems

One of the most important aspects of operating a business is the forecasting of sales and allocation of resources to fulfill sales. Sales assessments are usually based on mental models that are not well defined, may be biased, and are difficult to refine and improve over time. Defining sales forecasting models for small- and medium-size business operations is especially difficult when the number of sales events is small but the revenue per sales event is large. This chapter reviews the challenges of sales forecasting in this environment and describes how incomplete and potentially suspect information can be used to produce …

An Integrated Social Actor And Service Oriented Architecture (Soa) Approach For Improved Electronic Health Record (Ehr) Privacy And Confidentiality In The Us National Healthcare Information Network (Nhin), Gondy Leroy, Elliot Sloane, Steven Sheetz

CGU Faculty Publications and Research

The emerging US National Healthcare Information Network (NHIN) will improve healthcare’s efficacy, efficiency, and safety. The first-generation NHIN being developed has numerous advantages and limitations. One of the most difficult aspects of today’s NHIN is ensuring privacy and confidentiality for personal health data, because family and caregivers have multiple complex legal relationships to a patient. A Social Actor framework is suggested to organize and manage these legal roles, but the Social Actor framework would be very difficult to implement in today’s NHIN. Social Actor Security Management could, however, be effectively implemented using Service Oriented Architectures (SOAs), which are rapidly becoming …

Product Complexity: A Definition And Impacts On Operations, Mark A. Jacobs

MIS/OM/DS Faculty Publications

The difficulty for organizations arises because neither complexity nor its impacts on performance are well understood (Fisher & Ittner, 1999b). The mechanisms through which it affects cost, quality, delivery, and flexibility need to be explained (Ramdas, 2003). However, this cannot happen until complexity can be explained theoretically. But, to build theory there must first be a common understanding about the construct of interest (Wacker, 2004). Only then can researchers operationalize it and search for meaningful relationships. In light of this, I develop a definition of complexity below. A sampling of the operations management literature is then presented within the context …

A Survey Of Schema Matching Research, Roger Blake

College of Management Working Papers and Reports

Schema matching is the process of developing semantic matches between two or more schemas. The purpose of schema matching is generally either to merge two or more databases, or to enable queries on multiple, heterogeneous databases to be formulated on a single schema (Doan and Halevy 2005). This paper develops a taxonomy of schema matching approaches, classifying them as being based on a combination schema matching technique and the type of data used by those techniques. Schema matching techniques are categorized as being based on rules, learning, or ontology, and the type of data used is categorized as being based …

Mobile Information Communication Technology For Crisis Management : Understanding User Behavior, Response And Training, Elizabeth Avery Gomez

Dissertations

SMS text-messaging is an interoperable communication vehicle known to be dependable for mass media alert notifications in crisis management. SMS text-messaging also offers potential as one viable two-way communication alternative for field responders in crisis response. Both continuously changing mobile information communication technologies and the importance of precise information exchange constitute a need for communication protocol training and practice. This study introduces a technology-mediated training technique based on speech act and communicative action theories. These theories are used to inform the design of a baseline measure for task performance improvement and to suggest a model to predict communication readiness. Because …

Designing Multimodal Interaction For The Visually Impaired, Xiaoyu Chen

Dissertations

Although multimodal computer input is believed to have advantages over unimodal input, little has been done to understand how to design a multimodal input mechanism to facilitate visually impaired users' information access.

This research investigates sighted and visually impaired users' multimodal interaction choices when given an interaction grammar that supports speech and touch input modalities. It investigates whether task type, working memory load, or prevalence of errors in a given modality impact a user's choice. Theories in human memory and attention are used to explain the users' speech and touch input coordination.

Among the abundant findings from this research, the …

Research On Multi-Agent-Based Shipping Information System, Kai Wang

World Maritime University Dissertations

No abstract provided.

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing …

People-Search : Searching For People Sharing Similar Interests From The Web, Quanzhi Li

Dissertations

On the Web, there are limited ways of finding people sharing similar interests or background with a given person. The current methods, such as using regular search engines, are either ineffective or time consuming. In this work, a new approach for searching people sharing similar interests from the Web, called People-Search, is presented. Given a person, to find similar people from the Web, there are two major research issues: person representation and matching persons. In this study, a person representation method which uses a person's website to represent this person's interest and background is proposed. The design of matching process …

Sifting Customers From The Clickstream : Behavior Pattern Discovery In A Virtual Shopping Environment, Peishih Chang

Dissertations

While shopping online, customers' needs and goals may change dynamically, based on a variety of factors such as product information and characteristics, time pressure and perceived risk. While these changes create emergent information needs, decisions about what information to present to customers are typically made before customers have visited a web site, using data such as purchase histories and logs of web pages visited. Better understanding of customer cognition and behavior as a function of various factors is needed in order to enable the right information to be presented at the right time. One approach to achieving this understanding is …

Control Of The Electronic Management Of Information, A. Boone, R. Szatmary Jr.

Publications (YM)

This procedure establishes the responsibilities and provides direction for developing and evaluating the adequacy of process controls on specific uses of electronically stored information. These uses include, but are not limited to, information used in design input, developed as design output, or developed as input to or output from scientific investigation or performance assessment modeling and analysis. This pertains to information that resides in an electronic information management system or on electronic media.

Valuing Information Technology Infrastructures: A Growth Options Approach, Qizhi Dai, Robert J. Kauffman, Salvatore T. March

Research Collection School Of Computing and Information Systems

Decisions to invest in information technology (IT) infrastructure are often made based on an assessment of its immediate value to the organization. However, an important source of value comes from the fact that such technologies have the potential to be leveraged in the development of future applications. From a real options perspective, IT infrastructure investments create growth options that can be exercised if and when an organization decides to develop systems to provide new or enhanced IT capabilities. We present an analytical model based on real options that shows the process by which this potential is converted into business value, …

A Collaborative, Hierarchical, Incremental, And Problem Solving Information Systems Development Model, Timothy Joseph Burns

Dissertations

The "software crisis" has been a much discussed and debated topic in Information Systems research. A core cause of the crisis is often identified as the methodologies and approaches used to develop information systems. Thus, over the years a multitude of methodologies have emerged in support of quality software. While many of these methodologies have been effective, research has shown that system development is a highly circumstantial process, and that no one methodology can be optimal in every context of every project. It is also a fact that system development practitioners have employed ad hoc approaches to modify formal methodologies …

Revealing The Antecedents And Benefits Of Kms Use: An Exploratory Study In A Petroleum Company In Oman, Kamla Al-Busaidi '05, Lorne Olfman, Terry Ryan, Gondy Leroy

CGU Faculty Publications and Research

This pilot study aimed to explore technical and social antecedents and benefits of KMS use in a petroleum company in Oman. Data was collected through questionnaire given to KMS users. From the technical perspective, results uncovered that both knowledge utilizers and contributors were concerned about the system ease of use, speed and integration. Knowledge utilizers also valued knowledge richness in terms of relevancy and timeliness. From the social perspective, both knowledge utilizers and contributors considered time/availability as the major determinant of their behaviors. The results also suggested that knowledge utillizers valued the technical factors more than the social factors, whereas, …

Predicting Crime Reporting With Decision Trees And The National Crime Victimization Survey, Gondy Leroy, Juliette Gutierrez '13

CGU Faculty Publications and Research

Crime reports are used by law enforcement to find criminals, prevent further violations, identify problems causing crimes and allocate government resources. Unfortunately, many crimes go unreported. This may lead to an incorrect crime picture and suboptimal responses to the existing situation. Our goal is to use a data mining approach to increase understanding of when crime is reported or not. An increased understanding could lead to new, more effective programs to fight crime or changes to existing programs. We use the National Crime Victimization Survey (NCVS) which comprises data collected from 45,000 households about incidents, victims, suspects and if the …

Critical Success Factors For Erp Implementation And Upgrade, Fiona Fui-Hoon Nah, Santiago Delgado

Research Collection School Of Computing and Information Systems

Seven categories of critical success factors were identified from the ERP literature: (1) business plan and vision; (2) change management, (3) communication; (4) ERP team composition, skills and compensation; (5) management support and championship; (6) project management, (7) system analysis, selection and technical implementation. We conducted a case study of two organizations that had implemented and upgraded ERP systems. We adopted Markus and Tanis' four-phase model and compared the importance of these critical success factors across the phases of ERP implementation and upgrade. The importance of these factors across the phases of ERP implementation and upgrade is very similar. 'Business …

The Viability Of Is Enhanced Knowledge Sharing In Mission-Critical Command And Control Centers, Sameh A. Sabet

Dissertations

Engineering processes such as the maintenance of mission-critical infrastructures are highly unpredictable processes that are vital for everyday life, as well as for national security goals. These processes are categorized as Emergent Knowledge Processes (EKP), organizational processes that are characterized by a changing set of actors, distributed knowledge bases, and emergent knowledge sharing activities where the process itself has no predetermined structure. The research described here utilizes the telecommunications network fault diagnosis process as a specific example of an EKP. The field site chosen for this research is a global undersea telecommunication network where nodes are staffed by trained personnel …

Enterprise Agility And The Enabling Role Of Information Technology, Eric Overby, Anandhi S. Bharadwaj, V. Sambamurthy

Research Collection School Of Computing and Information Systems

In turbulent environments, enterprise agility, that is, the ability of firms to sense environmental change and respond readily, is an important determinant of firm success. We define and deconstruct enterprise agility, delineate enterprise agility from similar concepts in the business research literature, explore the underlying capabilities that support enterprise agility, explicate the enabling role of information technology (IT) and digital options, and propose a method for measuring enterprise agility. The concepts in this paper are offered as foundational building blocks for the overall research program on enterprise agility and the enabling role of IT.

Tacit Knowledge, Nonaka And Takeuchi Seci Model And Informal Knowledge Processes, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organizational behavior and knowledge management literature has devoted a lot attention on how structural knowledge processes enhance learning. There has been little emphasis on the informal knowledge processes and the construct remains undefined. The purpose of this paper is to highlight the importance of informal knowledge processes, propose a definition for these processes and link them to the socialization and internalization processes suggested by Nonaka and Takeuchi in the SECI model. The paper offers a fresh perspective on how informal knowledge processes in organizations help to enhance the organization’s learning capability. It will enable scholars and managers to have …

Text Mining With Exploitation Of User's Background Knowledge : Discovering Novel Association Rules From Text, Xin Chen

Dissertations

The goal of text mining is to find interesting and non-trivial patterns or knowledge from unstructured documents. Both objective and subjective measures have been proposed in the literature to evaluate the interestingness of discovered patterns. However, objective measures alone are insufficient because such measures do not consider knowledge and interests of the users. Subjective measures require explicit input of user expectations which is difficult or even impossible to obtain in text mining environments.

This study proposes a user-oriented text-mining framework and applies it to the problem of discovering novel association rules from documents. The developed system, uMining, consists of two …

Dynamic Measuring Tools For Online Discourse, Jeffrey S. Saltz

Dissertations

When evaluating participation within an Asynchronous Learning Network (ALN), current best practices include counting messages and reviewing participant surveys. To understand the impact of more advanced dynamic measurement tools for use within an ALN, a web-based tool, known as iPET (the integrated Participation Evaluation Tool), was created. iPET, which leverages Social Network Analysis and Information Visualization techniques, was then evaluated via an empirical study. This research demonstrates that using a tool such as iPET increases participation within an ALN without increasing facilitator workload. Due to the fact that active online discussion is a key factor in the success of an …

Using Content And Process Scaffolds For Collaborative Discourse In Asynchronous Learning Networks, Irene Wong-Bushby

Dissertations

Discourse, a form of collaborative learning, is one of the most widely used methods of teaching and learning in the online environment. Particularly, in large courses, discourse needs to be 'structured' to be effective. Historically, technology-mediated learning (TML) research has been inconclusive with often conflicting results. To address this issue, TML research needs greater breadth and depth in pedagogical grounding. The purpose of this research is to build and test an original, technology-mediated, discourse-centered model called the Asynchronous Learning Network Cognitive Discourse Model (ALNCDM) grounded in pedagogy. Cognitive discourse is defined as discourse on conceptual subject matter. The model is …

Using A Digital Library Of Images For Communication: Comparison Of A Card-Based System To Pda Software, Trudi Miller '08, Gondy Leroy, John Huang '05, Serena Chuang '05

CGU Faculty Publications and Research

Autism spectrum disorder has become one of the most prevalent developmental disorders and one of the main impairments is difficulty with communication. One method of augmentative and alternative communication is the use of the Picture Exchange Communication System (PECS) to create messages using a series of images printed on cards and organized in binders. We are developing a digital alternative based on an image library that is displayed on a personal digital assistant (PDA). We conducted an initial user acceptance study that compared the effectiveness and usability of both systems. The study showed that the PDA system was able to …

Health Information Text Characteristics, Gondy Leroy, Evren Eryilmaz '11, Benjamin T. Laroya

CGU Faculty Publications and Research

Millions of people search online for medical text, but these texts are often too complicated to understand. Readability evaluations are mostly based on surface metrics such as character or words counts and sentence syntax, but content is ignored. We compared four types of documents, easy and difficult WebMD documents, patient blogs, and patient educational material, for surface and content-based metrics. The documents differed significantly in reading grade levels and vocabulary used. WebMD pages with high readability also used terminology that was more consumer-friendly. Moreover, difficult documents are harder to understand due to their grammar and word choice and because they …

Dynamic Generation Of A Table Of Contents With Consumer-Friendly Labels, Trudi Miller '08, Gondy Leroy, Elizabeth Wood

CGU Faculty Publications and Research

Consumers increasingly look to the Internet for health information, but available resources are too difficult for the majority to understand. Interactive tables of contents (TOC) can help consumers access health information by providing an easy to understand structure. Using natural language processing and the Unified Medical Language System (UMLS), we have automatically generated TOCs for consumer health information. The TOC are categorized according to consumer-friendly labels for the UMLS semantic types and semantic groups. Categorizing phrases by semantic types is significantly more correct and relevant. Greater correctness and relevance was achieved with documents that are difficult to read than with …

Personality And Programming, Amy B. Woszczynski, Tracy C. Guthrie, Sherri Shade

Faculty Articles

Information systems students continue to struggle to successfully complete computer programming classes. Learning how to program is difficult, and failure and attrition rates in college level programming classes remain at an unacceptably high rate. Since many IS students take a programming course as part of their program of study, IS educators should better understand why IS students tend to achieve low success rates in programming courses and what can be done to improve success rates. Little research to date has addressed potential reasons for student failure in programming principles courses. Many educators simply assume that high failure rates are acceptable …

Supporting Individual Time Management Through The Capture And Display Of Temporal Structures, Dezhi Wu

Dissertations

This thesis work examines the time management strategies of individuals in an academic institution and gathers information on the complex temporal structures they experience and manage. Its focus is on understanding the relationship between the quality of individual time management and an individual's understanding and use of temporal structures. This work consists of an exploratory field study to gather data on how people use temporal structures with electronic tools. It is followed by a survey that is given to a larger group of respondents in the same subject population examined with the field study. The survey examines the hypotheses developed …

Electronic Capture And Analysis Of Fraudulent Behavioral Patterns : An Application To Identity Fraud, Benjamin Ngugi

Dissertations

The objective of this research was to find a transparent and secure solution for mitigating identity fraud and to find the critical factors that determine the solution's acceptance. Identity fraud is identified as a key problem with total losses exceeding fifty two billion dollars (Javelin Strategy and Research 2005). A common denominator in most identity-fraud-prone transactions is the use of a keypad; hence this research focuses on keypad data entry and proposes a biometric solution. Three studies develop, evaluate and investigate the feasibility of this solution.

The first study was done in three stages. Stage one investigated the technical feasibility …