Databases and Information Systems Commons^™

Exploring, Understanding, Then Designing: Twitter Users’ Sharing Behavior For Minor Safety Incidents, Mashael Yousef Almoqbel

Dissertations

Social media has become an integral part of human lives. Social media users resort to these platforms for various reasons. Users of these platforms spend a lot of time creating, reading, and sharing content, therefore, providing a wealth of available information for everyone to use. The research community has taken advantage of this and produced many publications that allow us to better understand human behavior. An important subject that is sometimes discussed and shared on social media is public safety. In the past, Twitter users have used the platform to share incidents, share information about incidents, victims and perpetrators, and …

Participatory Learning: Measuring Learning And Educational Technology Acceptance, Erick Sanchez Suasnabar

Dissertations

Participatory Learning (PL) integrates several learning approaches, engaging students throughout the entire assignment process for both online and face-to-face courses. Beyond simply providing a solution, students also craft a problem (problem-based learning), grade each other (peer assessment and feedback), evaluate themselves (self-assessment), and can view others’ work (learning by example). This dissertation research explores the resulting learning effects. Contributions to both educational and Information Systems research include extending an early PL model and experiments that applied the PL approach to examinations, by validating and testing new constructs based on user activity and critical thinking. In addition, the study explores a …

The Is Social Continuance Model: Using Conversational Agents To Support Co-Creation, Naif Alawi

USF Tampa Graduate Theses and Dissertations

With the rise of Agentic IS Artifact and the increasing integration of this technology within organizations, our understanding of the impact of this technology on individuals remains limited. Although IS use literature provides important guidance for organization to increase employees’ willingness to work with new technology implementations, the utilitarian view of prior IS use limits its application in light of the new evolving social interaction between humans and Agentic IS Artifacts. To that end, we contribute to the IS use literature by implementing a social view to understand the impact of Agentic IS Artifacts on an individual’s perception and behavior. …

Addressing The ‘Unseens’: Digital Wellbeing In The Remote Workplace, Holtjona Galanxhi, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

The ubiquity of sophisticated devices, along with uninterrupted access to the Internet and organizational computerized systems, allows for the “anyplace” workplace to be established. Technology has the potential to deliberately or inadvertently impact psychological wellbeing. Specific psychological demands are inadvertently imposed on remote employees whose permanent online presence is required. Hence, it is important to understand factors affecting digital wellbeing and steps that can be taken to maximize the wellbeing of remote employees. This paper provides suggestions for future research on studying the digital wellbeing of (fully or partially) remote employees. A research framework is proposed to demonstrate the different …

Designing A Health Coach-Augmented Mhealth System For The Secondary Prevention Of Coronary Heart Disease, Avijit Sengupta

USF Tampa Graduate Theses and Dissertations

This dissertation presents research that employs design science research (DSR) methodology to develop and evaluate a high-fidelity prototype of a home-based cardiac rehabilitation (HBCR) system to support self-management of chronic cardiovascular diseases like coronary heart disease (CHD) and to offer secondary prevention against other chronic diseases with similar risk factors. While the population of coronary heart disease (CHD) patients requiring cardiac rehabilitation (CR) continues to expand, lack of access and other barriers to center based cardiac rehabilitation (CBCR) presents a huge challenge. A mobile phone and wearable device based technological system can offer an HBCR program for CHD. By following …

Designing Targeted Mobile Advertising Campaigns, Kimia Keshanian

USF Tampa Graduate Theses and Dissertations

With the proliferation of smart, handheld devices, there has been a multifold increase in the ability of firms to target and engage with customers through mobile advertising. Therefore, not surprisingly, mobile advertising campaigns have become an integral aspect of firms’ brand building activities, such as improving the awareness and overall visibility of firms' brands. In addition, retailers are increasingly using mobile advertising for targeted promotional activities that increase in-store visits and eventual sales conversions. However, in recent years, mobile or in general online advertising campaigns have been facing one major challenge and one major threat that can negatively impact the …

Effect Of Augmented Reality On Consumer Behavior In E-Commerce, Chibuke Uzoechina, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

AR technology has been referred to as the future of e-commerce. In this paper, we propose to investigate the effect of AR on consumer behavior in e-commerce. Based on the theory of telepresence, we generated a set of hypotheses on their relationships. An experimental study is proposed to test the hypotheses. Our findings will be of interest to e-commerce companies that are looking at incorporating AR into their e-commerce platforms.

Can We Classify Cashless Payment Solution Implementations At The Country Level?, Dennis Ng, Robert J. Kauffman, Paul Robert Griffin

Research Collection School Of Computing and Information Systems

This research commentary proposes a 3-D implementation classification framework to assist service providers and business leaders in understanding the kinds of contexts in which more or less successful cashless payment solutions are observed at point-of-sale (PoS) settings. Three constructs characterize the framework: the digitalization of the local implementation environment; the relative novelty of a given payment technology solution in a country at a specific point in time; and the development status of the country’s national infrastructure. The framework is motivated by a need to support cross-country research in this domain. We analyze eight country mini-cases based on an eight-facet (2 …

How Do Monetary Incentives Influence Giving? An Empirical Investigation Of Matching Subsidies On Kiva, Zhiyuan Gao, Zhiling Guo, Qian Tang

Research Collection School Of Computing and Information Systems

Matching subsidies, through which third-party institutions provide a dollar-for-dollar match of private contributions made through selected campaigns, have served as effective tools to boost fundraising. We utilize a quasi-experiment on a prosocial crowdfunding platform to examine the effectiveness of matching subsidies in shaping funding outcomes and lender behaviors. Although matching subsidies offer matched loans competitive advantages over unmatched loans, we find that total private contributions made to both matched and unmatched loans increase compared to their prematching counterparts, suggesting a positive spillover effect on unmatched loans. However, matching subsidies lead to decreased private contributions made on the platform after a …

Explainable Recommendation With Comparative Constraints On Product Aspects, Trung-Hoang Le, Hady W. Lauw

Research Collection School Of Computing and Information Systems

To aid users in choice-making, explainable recommendation models seek to provide not only accurate recommendations but also accompanying explanations that help to make sense of those recommendations. Most of the previous approaches rely on evaluative explanations, assessing the quality of an individual item along some aspects of interest to the user. In this work, we are interested in comparative explanations, the less studied problem of assessing a recommended item in comparison to another reference item.

In particular, we propose to anchor reference items on the previously adopted items in a user's history. Not only do we aim at providing comparative …

Revman: Revenue-Aware Multi-Task Online Insurance Recommendation, Yu Li, Yi Zhang, Lu Gan, Gengwei Hong, Zimu Zhou, Qiang Li

Research Collection School Of Computing and Information Systems

Online insurance is a new type of e-commerce with exponential growth. An effective recommendation model that maximizes the total revenue of insurance products listed in multiple customized sales scenarios is crucial for the success of online insurance business. Prior recommendation models are ineffective because they fail to characterize the complex relatedness of insurance products in multiple sales scenarios and maximize the overall conversion rate rather than the total revenue. Even worse, it is impractical to collect training data online for total revenue maximization due to the business logic of online insurance. We propose RevMan, a Revenue-aware Multi-task Network for online …

Blockchain For A Resilient, Efficient, And Effective Supply Chain, Evidence From Cases, Adrian Gheorghe, Farinaz Sabz Ali Pour, Unal Tatar, Omer Faruk Keskin

Engineering Management & Systems Engineering Faculty Publications

In the modern acquisition, it is unrealistic to consider single entities as producing and delivering a product independently. Acquisitions usually take place through supply networks. Resiliency, efficiency, and effectiveness of supply networks directly contribute to the acquisition system's resiliency, efficiency, and effectiveness. All the involved firms form a part of a supply network essential to producing the product or service. The decision-makers have to look for new methodologies for supply chain management. Blockchain technology introduces new methods of decentralization and delegation of services, which can transform supply chains and result in a more resilient, efficient, and effective supply chain. This …

Strategies Project Managers Use That Reduce Information Technology Project Failures In The Insurance Industry, Jamarcus Snipes

Walden Dissertations and Doctoral Studies

The worldwide failure rate of information technology (IT) projects is approximately 65%. Insurance project managers who fail to successfully implement IT projects negatively impact organizational performance and profitability. Grounded in the management by objectives theory, the purpose of this qualitative multiple case study was to explore strategies project managers use to reduce IT project failures in the insurance industry. The participants comprised four IT project managers in Alabama who successfully used strategies to reduce IT project failures in the insurance industry. Data were collected from virtual semistructured interviews, company documents, existing literature, and journal notes. Thematic analysis was used to …

Generic Design Methodology For Smart Manufacturing Systems From A Practical Perspective, Part I—Digital Triad Concept And Its Application As A System Reference Model, Zhuming Bi, Wen-Jun Zhang, Chong Wu, Chaomin Luo, Lida Xu

Information Technology & Decision Sciences Faculty Publications

Rapidly developed information technologies (IT) have continuously empowered manufacturing systems and accelerated the evolution of manufacturing system paradigms, and smart manufacturing (SM) has become one of the most promising paradigms. The study of SM has attracted a great deal of attention for researchers in academia and practitioners in industry. However, an obvious fact is that people with different backgrounds have different expectations for SM, and this has led to high diversity, ambiguity, and inconsistency in terms of definitions, reference models, performance matrices, and system design methodologies. It has been found that the state of the art SM research is limited …

Strategies To Sustain Small Construction Businesses Beyond The First 5 Years Of Operation, Catherine Nyasha Mukopfa

Walden Dissertations and Doctoral Studies

Small business owners employ over half the U.S. labor force, yet only 50% of small businesses survive beyond 5 years. When small business owners understand the factors that lead to their business failure, they can develop strategies to remain sustainable and profitable within the first 5 years, thus reducing the potential of business failure. Grounded in the resource-based theory, the purpose of this qualitative multiple case study was to explore strategies five small construction owners in central Georgia used to remain in business beyond 5 years. Data were collected from semi structured interviews, a review of organization income statements and …

Do Blockchain And Iot Architecture Create Informedness To Support Provenance Tracking In The Product Lifecycle?, Somnath Mazumdar, Thomas Jensen, Raghava Rao Mukkamala, Robert John Kauffman, Jan Damsgaard

Research Collection School Of Computing and Information Systems

Consumers often lack information about the origin and provenance of the products they buy. They may ask: Is a food product truly organic? Or, what is the origin of the gemstone in the ring I purchased? They also may have sustainability concerns about the footprint of a product at the end of its life. Producers and sellers, meanwhile, wish to know how longitudinal tracking of the provenance of products and their components can boost their sales prices and after-market value, and re- veal new business opportunities. We focus on how the product lifecycle (PLC) can be leveraged to track information …

Mobile Commerce, Crowd Commerce, And Stage Models: Reviewing And Expanding On Tp Liang’S Research, Sihua Chen, Mikko Siponen, Wael Soliman, Cao Xin, Keng Siau

Research Collection School Of Computing and Information Systems

In this paper, we review a few key themes of Ting-Peng (TP) Liang’s research. We first discuss some of his major contributions to information systems (IS) in the areas of electronic commerce, mobile commerce, and crowd commerce. Future research directions for these three themes are also discussed in the paper. TP Liang is also an early proponent of stage models although this stream of research has yet to receive the importance it deserves in the IS community. Previous seminal theoretical accounts in IS have generally separated variance and process models, the latter is useful in modeling changes in the explanatory …

A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd

Walden Dissertations and Doctoral Studies

Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …

Creators And Backers In Rewards-Based Crowdfunding: Will Incentive Misalignment Affect Kickstarter's Sustainability?, Michael Wessel, Rob Gleasure, Robert John Kauffman

Research Collection School Of Computing and Information Systems

Incentive misalignment in rewards-based crowd-funding occurs because creators may benefit disproportionately from fundraising, while backers may benefit disproportionately from the quality of project deliverables. The resulting principal-agent relationship means backers rely on campaign information to identify signs of moral hazard, adverse selection, and risk attitude asymmetry. We analyze campaign information related to fundraising, and compare how different information affects eventual backer satisfaction, based on an extensive dataset from Kickstarter. The data analysis uses a multi-model comparison to reveal similarities and contrasts in the estimated drivers of dependent variables that capture different outcomes in Kickstarter’s funding campaigns, using a linear probability …

Smart Contracts: Will Fintech Be The Catalyst For The Next Global Financial Crisis?, Randall Duran, Paul Griffin

Research Collection School Of Computing and Information Systems

Purpose: This paper aims to examine the risks associated with smart contracts, a disruptive financial technology (FinTech) innovation, and assesses how in the future they could threaten the integrity of the global financial system. Design/methodology/approach: A qualitative approach is used to identify risk factors related to the use of new financial innovations, by examining how over-the-counter (OTC) derivatives contributed to the Global Financial Crisis (GFC) which occurred during 2007 and 2008. Based on this analysis, the potential for similar concerns with smart contracts are evaluated, drawing on the failure of The DAO on the Ethereum blockchain, which involved the loss …

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …

Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali

Walden Dissertations and Doctoral Studies

Mobile technology business leaders from many mobile technology companies practice digital apartheid when improving rural farmers' communication and technology infrastructure in developing countries. Mobile technology business leaders who do not effectively plan mobile technology infrastructure deployment to rural farmers and herders are at a high risk of failure. Grounded in adaptive structuration theory of technology, the purpose of this qualitative multiple case study was to explore strategies mobile technology business leaders used to improve the mobile technology infrastructure for rural farmers and herders in the United Republic of Tanzania. The participants comprised three mobile technology business leaders from three different …

Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana

Walden Dissertations and Doctoral Studies

In Kenya, over 60% of nascent entrepreneurs start businesses with minimal leadership experience, engendering founder-CEOs who cannot sustain a business beyond its formative years. The problem is the nascent entrepreneurs’ lack of understanding of effective leadership. The purpose of this qualitative, phenomenological study was to develop a more nuanced understanding of authentic leadership behavior from the perspective of nascent entrepreneurs. Authentic leadership theory and the three-factor model were used to conceptualize the study. The research question focused on nascent entrepreneurs’ lived experiences and understanding of authentic leadership. The participants in the study were entrepreneurs from the information technology industry in …

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …

Sustainability Of Rewards-Based Crowdfunding: A Quasi-Experimental Analysis Of Funding Targets And Backer Satisfaction, Michael Wessel, Rob Gleasure, Robert John Kauffman

Research Collection School Of Computing and Information Systems

Rewards-based crowdfunding presents an information asymmetry for participants due to the funding mechanism used. Campaign-backers trust creators to complete projects and deliver rewards as outlined prior to the fundraising process, but creators may discover better opportunities as they progress with a project. Despite this, the all-or-nothing (AON) mechanism on crowdfunding platforms incentivizes creators to set meager funding-targets that are easier to achieve but may offer limited slack when creators wish to simultaneously pursue emerging opportunities later in the project. We explore the related issues of how funding targets seem to be selected by the creators, and how dissatisfaction with the …

Three Stages Of Consumers’ Multi-Stage Dichotomic Switching Process: Pre-Switch, Switch, And Post-Switch, Jussi Nykanen, Virpi K. Tuunainen, Tuure Tuunanen, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

This research examines why and how consumers switch their mobile phones. We propose a framework that is grounded on decision-making and motivational theories and draws on the findings from a multinational qualitative survey on consumers’ mobile phone switching process. We show that consumers’ pre-switching decisions are affected by push and pull factors, their mobile phone selections are based on utilitarian or hedonic values, and their justifications for switching are based on cognition or affect. Furthermore, we identify two archetypical routes (i.e., cognitive and affective routes) and three conjoint routes that explain the dichotomic switching processes in pre-switch, switch, and post-switch …

Teaching Applications And Implications Of Blockchain Via Project-Based Learning: A Case Study, Kevin Mentzer, Mark Frydenberg, David J. Yates

Information Systems and Analytics Department Faculty Journal Articles

This paper presents student projects analyzing or using blockchain technologies, created by students enrolled in courses dedicated to teaching blockchain, at two different universities during the 2018-2019 academic year. Students explored perceptions related to storing private healthcare information on a blockchain, managing the security of Internet of Things devices, maintaining public governmental records, and creating smart contracts. The course designs, which were centered around project-based learning, include self-regulated learning and peer feedback as ways to improve student learning. Students either wrote a research paper or worked in teams on a programming project to build and deploy a blockchain-based application using …

A Social Network Analysis Of Jobs And Skills, Derrick Ming Yang Lee, Dion Wei Xuan Ang, Grace Mei Ching Pua, Lee Ning Ng, Sharon Purbowo, Eugene Wen Jia Choy, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

In this study, we analyzed job roles and skills across industries in Singapore. Using social network analysis, we identified job roles with similar required skills, and we also identified relationships between job skills. Our analysis visualizes such relationships in an intuitive way. Insights derived from our analyses are expected to assist job seekers, employers as well as recruitment agencies wanting to understand trending and required job roles and skills in today’s fast changing world.

Blockchain-Based Public Auditing And Secure Deduplication With Fair Arbitration, Haoran Yuan, Xiaofeng Chen, Jianfeng Wang, Jiaming Yuan, Hongyang Yan, Willy Susilo

Research Collection School Of Computing and Information Systems

Data auditing enables data owners to verify the integrity of their sensitive data stored at an untrusted cloud without retrieving them. This feature has been widely adopted by commercial cloud storage. However, the existing approaches still have some drawbacks. On the one hand, the existing schemes have a defect of fair arbitration, i.e., existing auditing schemes lack an effective method to punish the malicious cloud service provider (CSP) and compensate users whose data integrity is destroyed. On the other hand, a CSP may store redundant and repetitive data. These redundant data inevitably increase management overhead and computational cost during the …

Barriers And Drivers Influencing The Growth Of E-Commerce In Uzbekistan, Madinakhon Tursunboeva

Theses and Dissertations

Electronic commerce (e-commerce) has become a major retail channel for businesses in developed countries. However, it is still considered an innovation in developing countries. Specifically, e-commerce in Uzbekistan is in the early stages of emergence despite its advance in recent years in terms of Internet penetration, a strong retail sector, new national regulations, and a young population. The study aimed to identify barriers and drivers influencing e-commerce growth in Uzbekistan. A Delphi research design was utilized to answer the research questions of the study, which categorized and ranked factors that Uzbekistani entrepreneurs are facing when engaging in e-commerce processes. A …