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Walden Dissertations and Doctoral Studies

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Full-Text Articles in Computer Sciences

A Sociotechnical Systems View Of Computer Self-Efficacy And Usability Determinants Of Technical Readiness, Stefani L. Tucker Jan 2023

A Sociotechnical Systems View Of Computer Self-Efficacy And Usability Determinants Of Technical Readiness, Stefani L. Tucker

Walden Dissertations and Doctoral Studies

The specific research problem was that it is unknown whether computer self-efficacy and usability determine technical readiness in hourly and exempt information technology support employees in the United States. The purpose of this correlational study was to examine the relationship between computer self-efficacy and technical readiness, usability and technical readiness, and computer self-efficacy, usability, and technical readiness in hourly and exempt information technology support employees in the United States. Sociotechnical system theory suggests that every transaction has a human and technical aspect; thus, the theoretical framework. The convenience sample included 136 information technology support employees aged 18-70. The regression results …

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Technology Manufacturing Leaders’ Innovation Strategies To Improve Users’ Choice Capabilities In A Fast-Changing Markets, Magnus Ekwunife Jan 2023

Technology Manufacturing Leaders’ Innovation Strategies To Improve Users’ Choice Capabilities In A Fast-Changing Markets, Magnus Ekwunife

Walden Dissertations and Doctoral Studies

Some leaders of technology manufacturing organizations lack strategies to educate their users on how to make the optimal cloud technology selection decisions for their organizations during rapidly evolving innovation, resulting in significant risk of wrong choices and loss of customer loyalty. Grounded in resource-based view theory, the purpose of this qualitative single case study was to explore strategies technology manufacturing leaders use to educate users on how to make optimal cloud technology selection decisions for their organizations. The participants were six executive-level leaders of the strategic sales division of a multinational technology organization based in the western United States who …

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Generational Information Security Awareness And The Role Of Big Five Personality Traits, Gloria Mccue Jan 2023

Generational Information Security Awareness And The Role Of Big Five Personality Traits, Gloria Mccue

Walden Dissertations and Doctoral Studies

AbstractTechnological change drives organizations to safeguard information systems. However, such safeguards are dependent upon people to follow security rules. This study examined generational cohorts and personality traits and their impact on information security awareness. Participants in this study were 137 volunteers who completed an anonymous survey online. Two tools were utilized to collect data from the participants: the Human Aspects of Information Security Questionnaire and the Big Five Inventory, which captured behaviors and personality traits, respectively. The three main generational cohorts represented in the study, Baby Boomers, Generation X, and Generation Y, were in today’s workforce. The results of the …

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Diversification Strategies Business Managers Use To Improve Profitability, Kayode Itiola Jan 2023

Diversification Strategies Business Managers Use To Improve Profitability, Kayode Itiola

Walden Dissertations and Doctoral Studies

A lack of diversification strategies can negatively impact business profitability. Business managers of small and medium-sized enterprises who implement appropriate diversification strategies can improve business profitability, ensuring the firm’s sustainability. Grounded in the modern portfolio theory, the purpose of this qualitative single case study was to explore diversification strategies business managers use to improve profitability. The participants were five business managers who successfully used diversification strategies to enhance business profitability. Sources for data collection were semi-structured interviews, company archival documents, and field notes. Data were analyzed using thematic analysis. Four themes emerged: concentric diversification strategy, horizontal diversification strategy, customer needs …

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Effective Strategies For Using Telecommuting By Owners Of Small Businesses, Thomas Law Jan 2023

Effective Strategies For Using Telecommuting By Owners Of Small Businesses, Thomas Law

Walden Dissertations and Doctoral Studies

Small business owners who lack effective strategies to incorporate telecommuting may be unable to retain teleworking employees, create a flexible working environment, or improve workforce morale, negatively impacting company productivity and profitability. Grounded in transformational leadership theory and sociotechnical systems theory, the purpose of this qualitative multiple case study was to explore strategies small business owners use to incorporate telecommuting to retain teleworking employees. Data were collected from five small business owners in Texas with at least 1 year of management experience and created and maintained remote working strategies. Data collection included semistructured interviews and company documents. Three themes emerged …

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Knowledge-Sharing Practice As A Tool In Organizational Development In Nigerian Higher Educational Institutions, Emmanuel Ajiri Ojo Jan 2023

Knowledge-Sharing Practice As A Tool In Organizational Development In Nigerian Higher Educational Institutions, Emmanuel Ajiri Ojo

Walden Dissertations and Doctoral Studies

AbstractUnderstanding knowledge management is key to understanding organizational development and innovations. Inadequate knowledge-sharing practices in Nigerian educational institutions has impeded innovation and management development. The purpose of this qualitative modified Delphi study was to seek consensus among administrators from Nigerian educational institutions and scholars from Nigerian universities regarding knowledge-sharing practices that nourish innovation in Nigerian higher educational institutions. The organizational development framework was used to guide the study. Data collection included a nonprobability purposive sampling of 25 participants and three rounds of surveys administered online. A consensus was reached on eight factors after coding and thematic analysis: setting knowledge-sharing expectations, …

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Analyzing Small Business Strategies To Prevent External Cybersecurity Threats, Dr. Kevin E. Moore Jan 2023

Analyzing Small Business Strategies To Prevent External Cybersecurity Threats, Dr. Kevin E. Moore

Walden Dissertations and Doctoral Studies

Some small businesses’ cybersecurity analysts lack strategies to prevent their organizations from compromising personally identifiable information (PII) via external cybersecurity threats. Small business leaders are concerned, as they are the most targeted critical infrastructures in the United States and are a vital part of the economic system as data breaches threaten the viability of these organizations. Grounded in routine activity theory, the purpose of this pragmatic qualitative inquiry was to explore strategies small business organizations utilize to prevent external cybersecurity threats. The participants were nine cybersecurity analysts who utilized strategies to defend small businesses from external threats. Data were collected …

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Strategies For The Reduction Of Cybersecurity Breaches In Hospitals, Donovan M. A. Pottinger Jan 2022

Strategies For The Reduction Of Cybersecurity Breaches In Hospitals, Donovan M. A. Pottinger

Walden Dissertations and Doctoral Studies

AbstractRecent cyberattacks in hospitals show the urgency of the need to enhance secure information technology (IT) infrastructure. Hospitals are statistically more at cyber risk than all the multiple industries against ransomware, malware, hacking and internal threats. Guided by routine activity theory, the purpose of this exploratory multiple case study was to explore strategies utilized by hospitals' IT security managers to reduce cybersecurity breaches associated with sensitive data. The participants were nine IT security managers from hospitals in the eastern United States. Data were collected via semistructured interviews and supporting documentation from the consenting participants and hospitals' websites. Through thematic analysis, …

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Strategies To Secure A Voice Over Internet Protocol Telephone System, Sherese Bernard Jan 2022

Strategies To Secure A Voice Over Internet Protocol Telephone System, Sherese Bernard

Walden Dissertations and Doctoral Studies

Voice over internet protocol (VoIP) provides cost-effective phone service over a broadband internet connection rather than analog telephone services. While VoIP is a fast-growing technology, there are issues with intercepting and misusing transmissions, which are security concerns within telecommunication organizations and for customers. Grounded in the routine activity theory, the purpose of this multiple case study was to explore strategies information technology (IT) security managers used to secure VoIP telephone systems in telecommunication organizations. The participants consisted of nine IT security managers from three telecommunication organizations in New York who possessed the knowledge and expertise to secure a VoIP telephone …

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Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises, Tatianna Gilliam Jan 2022

Enterprise Resource Planning Implementation Strategies In Small- And Medium-Sized Manufacturing Enterprises, Tatianna Gilliam

Walden Dissertations and Doctoral Studies

The difficulty SME leaders of manufacturing firms experience in the executing of enterprise resource planning (ERP) systems threatens the longevity of innovative change within firms seeking to adopt ERP systems. Grounded in the diffusion of innovation theory, the purpose of this multiple case study was to examine critical success factors used to successfully implement ERP systems. The participants were four ERP business leaders of small to medium size manufacturing firms based on the east and west coasts of the United States. Data were collected using semistructured online interviews and a review of company documents. Through thematic analysis, five themes were …

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Successful Information Technology Project Process Management Best Practices, Jude Oderaa Orazulike Jan 2022

Successful Information Technology Project Process Management Best Practices, Jude Oderaa Orazulike

Walden Dissertations and Doctoral Studies

Globally, most information technology projects (ITPs) are reported as unsuccessful. Poor project management practices have consistently been identified as the leading cause of ITP failures. However, ITP practitioners manage project processes in diverse ways without clear guiding principles in terms of what does or does not work in practice for success. Process management practices in projects were explored in this grounded theory qualitative study from a systems theory perspective. The purpose was to understand from project practitioners' experiences what guiding principles potentially influenced ITPs to success. These experiences were then analyzed to develop a theory describing how to best use …

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Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget, Samuel William Pfanstiel Jan 2022

Impact Of Internal Control, Cybersecurity Risk, And Competitive Advantage On Retail Cybersecurity Budget, Samuel William Pfanstiel

Walden Dissertations and Doctoral Studies

Retail organizations are driven to improve security posture for many reasons, including meeting financial regulation requirements, mitigating threats of data breach, and differentiating themselves within markets affected by customer perception. The problem was that little was known about how these drivers of internal control, cybersecurity risk, and competitive advantage impact retail cybersecurity budgets within the retail sector. The purpose of this quantitative nonexperimental correlational study was to describe the relationship between cybersecurity budget and drivers of internal control, cybersecurity risk, and competitive advantage among U.S.-based retail merchant organizations. Real options theory provided a foundation for explaining this decision-making process. Data …

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Infrastructure As Code Strategies And Benefits In Cloud Computing, Jeffrey Chijioke-Uche Jan 2022

Infrastructure As Code Strategies And Benefits In Cloud Computing, Jeffrey Chijioke-Uche

Walden Dissertations and Doctoral Studies

Hybrid and multicloud infrastructure implementation without automation and versioning strategy can negatively impact organizations’ productivity. Organization leaders must ensure that infrastructures are implemented using the infrastructure as code (IaC) strategy because implementation solutions, including automated and DevOps procedures, provide assets for repeatable infrastructure implementation use cases. Grounded in the disruptive innovation theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies solution architects use to implement IaC architecture using repeatable assets with DevOps procedures in cloud computing. The participants were seven solution architects in the information technology (IT) industry within the United States who have successfully implemented …

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Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms, Matthew J. Szukalowski Iii Jan 2022

Strategies For Catalyzing Supply Chain Innovation In Midsized Manufacturing Firms, Matthew J. Szukalowski Iii

Walden Dissertations and Doctoral Studies

Supply chain inflexibility results in reduced efficiency and profitability. Without supply chain flexibility, supply chain managers in manufacturing firms risk the loss of competitive advantage due to reduced efficiency and profitability. Grounded in business process engineering conceptual framework, the purpose of this qualitative multiple case study was to explore strategies supply chain leaders in manufacturing organizations use to achieve supply chain flexibility. The participants were five supply chain leaders in the manufacturing industry in the midwestern United States and successfully implemented innovative solutions to achieve supply chain flexibility. Data were collected using semistructured interviews and a review of company documents …

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Digital Strategies To Improve The Performance Of Pharmaceutical Supply Chains, Manish Shashi Jan 2022

Digital Strategies To Improve The Performance Of Pharmaceutical Supply Chains, Manish Shashi

Walden Dissertations and Doctoral Studies

Some supply chain managers at pharmaceutical companies lack strategies to digitalize integrated supply chain systems impacting their profitability. Digitalized supply chain management in a pharmaceutical company can help reduce operation costs, improve assets, enhance shareholders’ value, positively respond to customer demand, and generate profits. Guided by the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies some pharmaceutical managers use to digitalize integrated supply chain systems to increase their profitability. The participants were five managers from four pharmaceutical companies in New Jersey with strategies to digitalize their integrated supply chain systems. Data collection included …

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Website Accessibility Strategies, Gary W. Hrezo Jan 2022

Website Accessibility Strategies, Gary W. Hrezo

Walden Dissertations and Doctoral Studies

Most websites cannot be readily used by people with disabilities, despite the internet being an essential component for people to be part of a community. Applying web accessibility strategies means that people with disabilities can better interact with the web. Grounded in Davis’s technology acceptance model, the purpose of this qualitative multiple case study was to examine strategies used by web designers to make websites accessible for people with disabilities. The participants were experienced web developers from organizations in Florida with websites that have a Web Content Accessibility Guidelines Level 2 of three levels, i.e., AA- rating. The data collection …

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Exploring Implementation Strategies Of Iot Technology In Organizations: Technology, Organization, And Environment, Khanhhung Hoang Pham Jan 2022

Exploring Implementation Strategies Of Iot Technology In Organizations: Technology, Organization, And Environment, Khanhhung Hoang Pham

Walden Dissertations and Doctoral Studies

AbstractAfter organizations successfully adopt the internet of things (IoT) technology, many corporate information technology (IT) leaders face challenges during the implementation phase. Corporate IT leaders' potential failures in implementing IoT devices may impede organizations from integrating IoT solutions and promoting business benefits. Grounded in technology-organization-environment (TOE) theory, the purpose of this qualitative, pragmatic inquiry study was to explore strategies that corporate IT leaders use to implement IoT technology in their organizations. The participants were six corporate healthcare IT leaders who successfully used implementation strategies for implementing IoT solutions for their organizations. Data were collected using semistructured interviews and industry security …

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Strategies For Attracting And Retaining Highly Skilled It Professionals For The High-Tech Workforce, Mia Gyjuan Moore Jan 2022

Strategies For Attracting And Retaining Highly Skilled It Professionals For The High-Tech Workforce, Mia Gyjuan Moore

Walden Dissertations and Doctoral Studies

Many information technology (IT) managers have experienced challenges retaining high-tech professionals. Organization leaders lose investments of time and money when essential personnel leave. Grounded in the task-technology fit theory and the technology acceptance model, the purpose of this qualitative multiple-case study was to explore technology-focused strategies IT managers use to attract and retain IT professionals. The participants included five IT managers from five high-tech organizations who implemented strategies to attract and retain IT professionals. Data were collected from semistructured interviews and online resources. Thematic analysis revealed four themes: (a) using high-tech tools and alternative methods, (b) employing talent management techniques, …

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Security Strategies Of Electronic Health Record Systems, Benjamin Gerke Jan 2022

Security Strategies Of Electronic Health Record Systems, Benjamin Gerke

Walden Dissertations and Doctoral Studies

Users of electronic health record (EHR) systems lack data security mechanisms and are at risk of patient data breaches. Grounded in routine activities theory, the purpose of this qualitative case study was to explore strategies information technology security managers in the health care industry use to minimize electronic health record data breaches. The participants were nine information security managers of large, medium, and small health care organizations in the Midwest United States. Data collection included semistructured interviews and organizational documents. Through methodological triangulation, three themes emerged: (a) requirements based on government and organizational regulations, (b) implementation of best practice industry-standard …

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Administrative Leaders’ Experiences With Information Communication Technology Platforms And Best Practices In Smart Schools, Byron B. Jackson Jan 2022

Administrative Leaders’ Experiences With Information Communication Technology Platforms And Best Practices In Smart Schools, Byron B. Jackson

Walden Dissertations and Doctoral Studies

Administrative leaders in traditional schools have failed to manage resources, implement best practices, and successfully integrate information communication technology (ICT) platforms into K-12 programs. The purpose of this qualitative, transcendental phenomenological study was to explore and discover the lived experiences of administrative leaders who have been successful in their integration of ICT platforms and best practices in K-12 smart schools. This study was framed by two concepts: (a) building digital capacity in smart schools and (b) ICT platforms integration in smart schools. Both concepts were theoretically grounded in social cognitive theory and system theory. Data were collected in semi structured …

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Strategies Using Threat Intelligence To Detect Advanced Persistent Threats: A Qualitative Case Study, Melisa A. Joyner Jan 2022

Strategies Using Threat Intelligence To Detect Advanced Persistent Threats: A Qualitative Case Study, Melisa A. Joyner

Walden Dissertations and Doctoral Studies

Advanced persistent threats (APTs) targeting critical infrastructures can adversely impact human lives. Cyber security analysts are concerned with APT attacks because they make it challenging to defend critical infrastructures. Grounded in routines activity theory (RAT), the purpose of this qualitative exploratory multiple case study was to explore strategies cybersecurity analysts use to defend critical infrastructures from APT attacks. Data were collected through interviews with 8 participants and documents from two organizations. Participants were required to have experience analyzing network traffic on a critical infrastructure network, one year of cyber threat hunting experience, prior or current knowledge of cyber threat intelligence …

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Challenges Of Digital Privacy In Banking Organizations, Okechukwu Innocent Ogudebe Jan 2022

Challenges Of Digital Privacy In Banking Organizations, Okechukwu Innocent Ogudebe

Walden Dissertations and Doctoral Studies

As the information and technology age becomes more advanced, digital privacy flaws have become more challenging. Information technology (IT) security managers, chief information security officers, and other stakeholders in banks are concerned with identity-based authentication attacks because identity-theft attacks cause data breaches. Grounded in the protection motivation theory, the purpose of this qualitative pragmatic study was to examine strategies IT security professionals working on internet banking platforms use to mitigate identity-based authentication attacks. The study participants comprised five IT security professionals currently working in the online banking industry from the northeastern United States with at least 5 years of experience …

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Analyzing Secure Access Strategies To Protect Clinical-Information Systems In The Healthcare Industry, Manjit S. Kang Jan 2022

Analyzing Secure Access Strategies To Protect Clinical-Information Systems In The Healthcare Industry, Manjit S. Kang

Walden Dissertations and Doctoral Studies

Securing patient health records within cloud-based health records is a critical security challenge for hospitals and healthcare organizations. Some information technology (IT) leaders working in the U.S. healthcare industry or hospitals are concerned with their patient cloud-based health records due to data breaches in their healthcare systems. Grounded in the task technology fit theory, the purpose of this qualitative pragmatic inquiry study was to explore strategies healthcare information leaders use to implement security procedures to protect patient health records on private cloud-based clinical information systems (CIS). The participants were six IT managers in metropolitan San Francisco Bay healthcare facilities. The …

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Use Of Human–Computer Interaction Devices And Web 3.0 Skills Among Engineers, Dr. Robbie L. Walker Jan 2022

Use Of Human–Computer Interaction Devices And Web 3.0 Skills Among Engineers, Dr. Robbie L. Walker

Walden Dissertations and Doctoral Studies

Despite massive company investments in human–computer interaction devices and software, such as Web 3.0 technologies, engineers are not demonstrating measurable performance and productivity increases. There is a lack of knowledge and understanding related to the motivation of engineers to use Web 3.0 technologies including the semantic web and cloud applications for increased performance. The purpose of this quantitative correlational study was to investigate whether the use of human–computer interaction devices predict Web 3.0 skills among engineers. Solow’s information technology productivity paradox was the theoretical foundation for this study. Convenience sampling was used for a sample of 214 participants from metropolitan …

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Information Systems Management And Sustainable Urban Development: A Case Study, Endris A. Suraj Jan 2022

Information Systems Management And Sustainable Urban Development: A Case Study, Endris A. Suraj

Walden Dissertations and Doctoral Studies

Sustainable Urban Development of Ethiopia lacks strategies to implement information systems management (ISM). Lacking appropriate ISM implementation has influenced the government’s plan on the four indicators of urban sustainability - Water, Air, Climate Change, and Population Growth. Grounded in the conceptual frameworks of Technology Acceptance Model (TAM) and Diffusion Of Innovation (DOI), the purpose of this qualitative single case study aims to explore ISM for sustainable urban development in Ethiopia. The participants were 12 Development Associates (DAs) who have been participating in implementing of ISM. Data was collected through a one-to-one interview, National documents, the Environmental Protection Office of Ethiopia, …

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Individual Contributor Experiences Of Task Uncertainty And Task Interdependence Under Different Structures, Andrew R. Barbeau Jan 2022

Individual Contributor Experiences Of Task Uncertainty And Task Interdependence Under Different Structures, Andrew R. Barbeau

Walden Dissertations and Doctoral Studies

Approximately 84% of North American individual contributors work in organizations with functionally specialized structures where task uncertainty (TU) and task interdependence (TI) undermine cross-functional task execution. However, there is a lack of research into the TU and TI experiences of individual contributors under different organizational structures. It is important that senior leaders have this missing knowledge to inform structural decisions. The purpose of this generic qualitative, exploratory, snowball sampling study is to explore how individual contributors experience TU and TI following a reorganization from a functional to a horizontal organizational structure. In the current study, the research questions explored were …

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Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study, Russell Camilleri Jan 2022

Adoption Of It Governance Strategies For Multiproduct Devops Teams: A Correlational Quantitative Study, Russell Camilleri

Walden Dissertations and Doctoral Studies

Many multiproduct delivery organizations have difficulty adopting Information Technology (IT) governance practices within their Development and Operations (DevOps) teams. IT leaders who are managing DevOps teams, need to understand the factors influencing IT governance (ITG) adoption; otherwise this may impact DevOps maturity, resulting in reduced product delivery capabilities. Grounded in the technology acceptance model, the purpose of this quantitative correlational study was to examine the relationship between performance expectancy (PE), effort expectancy (EE), social influence (SI), and facilitating conditions (FC), as moderated by experience (EXP), gender (GND), age (AGE), and voluntariness of use (VOL) with behavioral intention (BI) to adopt …

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Exploring Security Strategies To Protect Personally Identifiable Information In Small Businesses, Erin Banks Jan 2022

Exploring Security Strategies To Protect Personally Identifiable Information In Small Businesses, Erin Banks

Walden Dissertations and Doctoral Studies

Organizations that do not adequately protect sensitive data are at high risk of data breaches. Organization leaders must protect confidential information as failing to do so could result in irreparable reputation damage, severe financial implications, and legal consequences. This study used a multiple case study design to explore small businesses’ strategies for protecting their customers’ PII against phishing attacks. This study’s population comprised information technology (IT) managers in small businesses in Northern Virginia. The conceptual framework used in this study was the technology acceptance model. Data collection was performed using telephone interviews with IT managers (n = 6) as well …

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Strategies For Cryptocurrency Adoption In Contemporary Businesses, Jacqueline Rodriguez Jan 2022

Strategies For Cryptocurrency Adoption In Contemporary Businesses, Jacqueline Rodriguez

Walden Dissertations and Doctoral Studies

Millions of Bitcoin transactions occur daily, worth nearly $2 billion annually. With the proliferation of cryptocurrency markets, the reluctance to adopt the currency as an alternate payment method could cause businesses to forgo growth opportunities within this expanding market. Grounded in the diffusion of innovation theory, the purpose of this qualitative multiple-case study was to explore strategies business leaders use to respond to the alternative payment concerns perpetuated by cryptocurrency markets. The participants comprised 6 business leaders who effectively employed cryptocurrency adoption strategies. Data were collected through semistructured interviews, corporate documents, and other company social media resources. Thematic analysis of …

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Exploring Implementation Strategies Of Iot Technology In Organizations: Technology, Organization, And Environment, Khanhhung Hoang Pham Jan 2022

Exploring Implementation Strategies Of Iot Technology In Organizations: Technology, Organization, And Environment, Khanhhung Hoang Pham

Walden Dissertations and Doctoral Studies

AbstractAfter organizations successfully adopt the internet of things (IoT) technology, many corporate information technology (IT) leaders face challenges during the implementation phase. Corporate IT leaders' potential failures in implementing IoT devices may impede organizations from integrating IoT solutions and promoting business benefits. Grounded in technology-organization-environment (TOE) theory, the purpose of this qualitative, pragmatic inquiry study was to explore strategies that corporate IT leaders use to implement IoT technology in their organizations. The participants were six corporate healthcare IT leaders who successfully used implementation strategies for implementing IoT solutions for their organizations. Data were collected using semistructured interviews and industry security …

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