Open Access. Powered by Scholars. Published by Universities.®
- Institution
-
- Singapore Management University (3555)
- Wright State University (631)
- Walden University (447)
- New Jersey Institute of Technology (143)
- University of Malaya (130)
-
- University of Nebraska at Omaha (119)
- Old Dominion University (108)
- California State University, San Bernardino (100)
- San Jose State University (89)
- University of Dayton (82)
- City University of New York (CUNY) (70)
- University of Dar es Salaam (63)
- Air Force Institute of Technology (61)
- University of Nebraska - Lincoln (60)
- University of South Florida (56)
- Kennesaw State University (54)
- Nova Southeastern University (52)
- Technological University Dublin (51)
- University of Arkansas, Fayetteville (46)
- Dakota State University (43)
- Claremont Colleges (42)
- California Polytechnic State University, San Luis Obispo (41)
- Institute of Business Administration (38)
- Western Kentucky University (36)
- Purdue University (35)
- Ateneo de Manila University (34)
- Governors State University (34)
- Portland State University (34)
- University of Arkansas Little Rock (33)
- University of Nevada, Las Vegas (32)
- Keyword
-
- Machine learning (122)
- Information technology (91)
- Data mining (90)
- Social media (83)
- Machine Learning (64)
-
- Cybersecurity (63)
- Deep learning (60)
- Twitter (60)
- Artificial intelligence (58)
- Semantic Web (53)
- Online learning (51)
- Databases (46)
- Cloud computing (45)
- Information Technology (45)
- Information retrieval (45)
- Classification (43)
- Database (42)
- Blockchain (41)
- Natural language processing (41)
- Ontology (41)
- Big data (40)
- Security (39)
- Technology (39)
- Computer science (38)
- Privacy (38)
- Algorithms (37)
- Clustering (37)
- Deep Learning (37)
- Information systems (37)
- Management (37)
- Publication Year
- Publication
-
- Research Collection School Of Computing and Information Systems (3436)
- Kno.e.sis Publications (540)
- Walden Dissertations and Doctoral Studies (447)
- Theses and Dissertations (129)
- Student Works (2000-2009) (120)
-
- Dissertations (113)
- Computer Science Faculty Publications (95)
- Computer Science and Engineering Faculty Publications (91)
- Theses Digitization Project (86)
- Master's Projects (68)
- Information Systems and Quantitative Analysis Faculty Proceedings & Presentations (64)
- Tanzania Journal of Engineering and Technology (TJET) (60)
- Dissertations and Theses Collection (Open Access) (58)
- USF Tampa Graduate Theses and Dissertations (51)
- Theses (48)
- CCAC Theses and Dissertations (43)
- Information Systems and Quantitative Analysis Faculty Publications (41)
- CGU Faculty Publications and Research (37)
- International Conference on Information and Communication Technologies (36)
- Open Educational Resources (35)
- Graduate Theses and Dissertations (34)
- Department of Information Systems & Computer Science Faculty Publications (33)
- All Capstone Projects (32)
- Masters Theses & Doctoral Dissertations (32)
- Conference papers (28)
- All Maxine Goodman Levin School of Urban Affairs Publications (27)
- UBT International Conference (23)
- Electronic Theses and Dissertations (22)
- Faculty Articles (22)
- Master's Theses (22)
- Publication Type
- File Type
Articles 6811 - 6840 of 7250
Full-Text Articles in Computer Sciences
Online Reservation System (Ors) For A Travel Agency, Chit Yee Long
Online Reservation System (Ors) For A Travel Agency, Chit Yee Long
Student Works (2000-2009)
This online reservation system for travel agency will be develop for the use of administrator of travel agency and also for the worldwide enthusiasts travellers highly quality web page will be built using tools which can create exciting, high Quality web pages with state of art Web technology The objective for this project will be to keep track the travel agency user information, facilitate online reservation for accommodation and transportation, provide information about places of interest in Malaysia and help promoting Malaysia tourism industry. All data will be kept in database and can be retrieve easily. Basically, this user-friendly system …
Measurements Of The Structure Of Quark And Gluon Jets In Hadronic Z Decays, R. Barate, M. Thulasidas
Measurements Of The Structure Of Quark And Gluon Jets In Hadronic Z Decays, R. Barate, M. Thulasidas
Research Collection School Of Computing and Information Systems
An experimental investigation of the structure of identified quark and gluon jets is presented. Observables related to both the global and internal structure of jets are measured; this allows for tests of QCD over a wide range of transverse momentum scales. The observables include distributions of jet-shape variables, the mean and standard deviation of the subjet multiplicity distribution and the fragmentation function for charged particles. The data are compared with predictions of perturbative QCD as well as QCD-based Monte Carlo models. In certain kinematic regions the measurements are sensitive mainly to perturbatively calculable effects, allowing for a test of QCD. …
Measurement Of The Z Resonance Parameters At Lep, R. Barate, M. Thulasidas
Measurement Of The Z Resonance Parameters At Lep, R. Barate, M. Thulasidas
Research Collection School Of Computing and Information Systems
The properties of the Z resonance are measured from the analysis of 4.5 million Z decays into fermion pairs collected with the ALEPH detector at LEP. The data are consistent with lepton universality. The resonance parameters are measured to be MZ=(91.1885±0.0031)GeV/c2MZ=(91.1885±0.0031)GeV/c2, ΓZ=(2.4951±0.0043)ΓZ=(2.4951±0.0043) GeV, σ0had=(41.559±0.058)σhad0=(41.559±0.058) nb and, combining the three lepton flavours, Rℓ=20.725±0.039Rℓ=20.725±0.039. The corresponding number of light neutrino species is Nν=2.983±0.013Nν=2.983±0.013 and the strong coupling constant is αs(MZ)=0.114±0.004±0.002QCD+0.005log10[MH150GeV/c2]αs(MZ)=0.114±0.004±0.002QCD+0.005log10[MH150GeV/c2]. The lepton pair forward-backward asymmetry is measured to be A0,ℓFB=0.0173±0.0016AFB0,ℓ=0.0173±0.0016 from which the effective weak mixing angle is derived: sin2θlepteff=0.23089±0.00089sin2θefflept=0.23089±0.00089. The measurement of the leptonic width Γℓℓ=84.02±0.15Γℓℓ=84.02±0.15 MeV leads to a determination …
Search For R-Parity Violating Decays Of Supersymmetric Particles In E+E- Collisions At Centre-Of-Mass Energies Near 183 Gev, R. Barate, M. Thulasidas
Search For R-Parity Violating Decays Of Supersymmetric Particles In E+E- Collisions At Centre-Of-Mass Energies Near 183 Gev, R. Barate, M. Thulasidas
Research Collection School Of Computing and Information Systems
Searches for pair-production of supersymmetric particles under the assumption that R-parity is violated via a single dominant LLE¯LLE¯, LQD¯LQD¯ or U¯D¯D¯U¯D¯D¯ coupling are performed using the data collected by the ALEPH collaboration at centre-of-mass energies of 181–184 GeV. The observed candidate events in the data are in agreement with the Standard Model expectations. Upper limits on the production cross-sections and lower limits on the masses of charginos, sleptons, squarks and sneutrinos are derived.
Development Of A Reusable Object Oriented Application Framework For Library Systems Domain, Roy Teck Choye Chew
Development Of A Reusable Object Oriented Application Framework For Library Systems Domain, Roy Teck Choye Chew
Student Works (2000-2009)
The main goal of developing an application framework on an application domain or a business domain is to facilitate development of application systems within the same domain by reusing components through customisation and not from scratch. These components would have to be analysed and designed with reusable features so that they can be reused to develop different applications in the related domain. In the case of an object-oriented application framework in the technical view, it is made up of a set of interrelated abstract (generic) and concrete classes that underlie the components of a domain model and form the domain …
Factor Criteria Metric (Fcm) For Requirements Analysis Phase In The Development Of Management Information Systems, Wei Yin Chew
Factor Criteria Metric (Fcm) For Requirements Analysis Phase In The Development Of Management Information Systems, Wei Yin Chew
Student Works (2000-2009)
This project establishes a way to measure a characteristic of a product and a characteristic of a process involved in the requirements analysis phase for the development of management information systems (M!Ss) by adapting and enhancing McCall's Factor Criteria Metric (FCM) model. The two selected characteristics are the understandability of a software requirements specification (SRS) and effectiveness of a requirements gathering interview (RGI). To define the measurement for these two characteristics, a structure of factors, criteria, checklists and metrics for the characteristics of the products and processes is established based on McCall's FCM model. In addition, a software tool, FCMware, …
Evaluation Of Academic Library Web Sites In Malaysia, Kee Hiong Lee
Evaluation Of Academic Library Web Sites In Malaysia, Kee Hiong Lee
Student Works (2000-2009)
Academic libraries have dynamically created Web sites on the World Wide Web. However, they have to keep the content and design of their Web sites in line with their missions. Currently, there is lack of a mixed-method approach that combines both quantitative and qualitative analyses for academic library Web sites evaluation and integration of results. This study evaluates the content and design of academic library Web sites in Malaysia by using a mixed-method approach. A total of twelve library Web sites of public and private institutions of higher learning in Malaysia are selected for evaluation. For qualitative analysis, a matrix …
Study Of Fermion Pair Production In E+E- Collisions At 130-183 Gev, R. Barate, M. Thulasidas
Study Of Fermion Pair Production In E+E- Collisions At 130-183 Gev, R. Barate, M. Thulasidas
Research Collection School Of Computing and Information Systems
The cross sections and forward-backward asymmetries of hadronic and leptonic events produced in e+e−e+e− collisions at centre-of-mass energies from 130 to 183 GeV are presented. Results for e+e−e+e−, μ+μ−μ+μ−, τ+τ−τ+τ−, qq¯qq¯, bb¯bb¯ and cc¯cc¯ production show no significant deviation from the Standard Model predictions. This enables constraints to be set upon physics beyond the Standard Model such as four-fermion contact interactions, leptoquarks, Z′Z′ bosons and R-parity violating squarks and sneutrinos. Limits on the energy scale ΛΛ of e+e−ff¯e+e−ff¯ contact interactions are typically in the range from 2 to 10 TeV. Limits on R-parity violating sneutrinos reach masses of a few …
The Ups Prototype: An Experimental End-User Service Across E-Print Archives, Herbert Van De Sompel, Thomas Krichel, Michael L. Nelson, Patrick Hochstenbach, Victor Lyapunov, Kurt Maly, Mohammad Zubair, Mohamed Kholief, Xiaoming Liu, Heath O'Connell
The Ups Prototype: An Experimental End-User Service Across E-Print Archives, Herbert Van De Sompel, Thomas Krichel, Michael L. Nelson, Patrick Hochstenbach, Victor Lyapunov, Kurt Maly, Mohammad Zubair, Mohamed Kholief, Xiaoming Liu, Heath O'Connell
Computer Science Faculty Publications
A meeting was held in Santa Fe, New Mexico, October 21-22, 1999, to generate discussion and consensus about interoperability of publicly available scholarly information archives. The invitees represented several well known e-print and report archive initiatives, as well as organizations with interests in digital libraries and the transformation of scholarly communication. The central goal of the meeting was to agree on recommendations that would make the creation of end-user services -- such as scientific search engines and linking systems -- for data originating from distributed and dissimilar archives easier. The Universal Preprint Service (UPS) Prototype was developed in preparation for …
Supervised Adaptive Resonance Theory And Rules, Ah-Hwee Tan
Supervised Adaptive Resonance Theory And Rules, Ah-Hwee Tan
Research Collection School Of Computing and Information Systems
Supervised Adaptive Resonance Theory is a family of neural networks that performs incremental supervised learning of recognition categories (pattern classes) and multidimensional maps of both binary and analog patterns. This chapter highlights that the supervised ART architecture is compatible with IF-THEN rule-based symbolic representation. Specifically, the knowledge learned by a supervised ART system can be readily translated into rules for interpretation. Similarly, a priori domain knowledge in the form of IF-THEN rules can be converted into a supervised ART architecture. Not only does initializing networks with prior knowledge improve predictive accuracy and learning efficiency, the inserted symbolic knowledge can also …
Information Technology In The Health Care Industry: A Primer, P. Southard, S. J. Hong, Keng Siau
Information Technology In The Health Care Industry: A Primer, P. Southard, S. J. Hong, Keng Siau
Research Collection School Of Computing and Information Systems
The paper discusses current and future applications of information technology within the healthcareindustry. It presents some broad strategies for approaching information technology investments and various tools available.
E-Commerce Systems Development Methodologies, M. Rossi, Keng Siau, S. Purao
E-Commerce Systems Development Methodologies, M. Rossi, Keng Siau, S. Purao
Research Collection School Of Computing and Information Systems
Methodologies. This is the first time we organize this new minitrack on electronic commerce systems development. The flexibility, scalability, user-friendliness, privacy, security, intuitiveness, and other important characteristics of electronic commerce systems make the systems development process of such systems very multifaceted and complex. Today, most electronic commerce systems are built based on intuition and rule of thumbs.Many practitioners have the misconception that there is no need for a systematic modeling and design technique for these systems. The lack of appropriate methods and methodologies to support electronic commerce systems development is another stumbling block. Most of the widely used methods are …
An Investigation Of The Relationship Between Organisational Size And Industry Type With The Development And Use Of Executive Information Systems In The Manufacturing Sector, Nigel Warne
Theses: Doctorates and Masters
The purpose of this investigative research is to provide quantitative detail to better understand the development and use of Executive Information Sysytems (EIS) in the Australian Manufacturing sector. This investigation is an extension of previous research done on EIS in Australia (Prevan, 1992; Pervan and Phua, 1997) and looks more closely at the independent variables of organisation size and industry type in their relationaship with the development and use of EIS. A broad literature review provides a descriptive model that gives some insight into the development and use of EIS over more than fifteen years. Over eighty per cent of …
An Integrated Data Mining System To Automate Discovery, Cecil Chua, Roger Hsiang-Li Chiang, Ee Peng Lim
An Integrated Data Mining System To Automate Discovery, Cecil Chua, Roger Hsiang-Li Chiang, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Many data analysts require tools which can integrate their database management packages (e.g. Microsoft Access) with their data analysis ones (e.g. SAS, SPSS), and provide guidance for the selection of appropriate mining algorithms. In addition, the analysts need to extract and validate statistical results to facilitate data mining. In this paper, we describe an integrated data mining system called the Linear Correlation Discovery System (LCDS) that meets the above requirement. LCDS consists of four major sub-components, two of which, the selection assistant and the statistics coupler, are discussed in this paper. The former examines the schema and instances to determine …
The Incident Dispatching And Tracking System, Thomas J. Braden
The Incident Dispatching And Tracking System, Thomas J. Braden
UNF Graduate Theses and Dissertations
The Incident Dispatching and Tracking System (IDTS) was developed to facilitate the technical support of an organization. IDTS provides a means by which a user may submit their issue/problem to the system and receive a unique trouble ticket number. This number can then be used to view the status of that record, minimizing the need for inquiries to the technical support team. IDTS also provides a dispatching function that assigns each trouble ticket to a technician that specializes in that type of issue. Finally, there is a reporting function that allows the technical support team to view the current technical …
Application Of Vibrational Techniques In Determination Of Dynamic Properties Of Agricultural Products-State Of The Arton Of Vibrational Techniques In Determination Of Dynamic Properties Of Agricultural Products-State Of The Art, Silas Kajuna
Tanzania Journal of Engineering and Technology (TJET)
Vibration is one of the techniques employed in the determination of dynamic properties of fruits and vegetables. It entails generation of a mechanical or acoustic vibrational signal which is propagated through the flesh of the agricultural material. A transducer is either attached or held close to the specimen to monitor the propagation of the signal through the specimen. The manner in which the signal is transmitted through the material is analyzed, and the dynamic properties of the specimen which relate to its firmness or its internal being are derived. The technique has been around for the past 30 years or …
Characterizations Of Classes Of Programs By Three-Valued Operators, Anthony K. Seda, Pascal Hitzler
Characterizations Of Classes Of Programs By Three-Valued Operators, Anthony K. Seda, Pascal Hitzler
Computer Science and Engineering Faculty Publications
Several important classes of normal logic programs, including the classes of acyclic, acceptable, and locally hierarchical programs, have the property that every program in the class has a unique two-valued supported model. In this paper, we call such classes unique supported model classes. We analyse and characterize these classes by means of operators on three-valued logics. Our studies will motivate the definition of a larger unique supported model class which we call the class of Phi-accessible programs. Finally, we show that the class of Phi -accessible programs is computationally adequate in that every partial recursive function can be implemented by …
On-Line Bayesian Tree-Structured Transformation Of Hidden Markov Models For Speaker Adaptation, Shaojun Wang, Yunxin Zhao
On-Line Bayesian Tree-Structured Transformation Of Hidden Markov Models For Speaker Adaptation, Shaojun Wang, Yunxin Zhao
Kno.e.sis Publications
This paper presents a new recursive Bayesian learning approach for transformation parameter estimation in speaker adaptation. Our goal is to incrementally transform (or adapt) the entire set of HMM parameters for a new speaker or new acoustic enviroment from a small amount of adaptation data. By establishing a clustering tree of HMM Gaussian mixture components, the finest affine transformation parameters for individual HMM Gaussian mixture components can be dynamically searched. The on-line Bayesian learning technique proposed in our recent work is used for recursive maximum a posteriori estimation of affine transformation parameters. Speaker adaptation experiments using a 26-letter English alphabet …
Implementing Sap R/3 At The University Of Nebraska, T. Sieber, Keng Siau, Fiona Fui-Hoon Nah, M. Sieber
Implementing Sap R/3 At The University Of Nebraska, T. Sieber, Keng Siau, Fiona Fui-Hoon Nah, M. Sieber
Research Collection School Of Computing and Information Systems
In April 1995, I asked four Nebraskans from the private sector and four senior people of the University to review the administrative processes of the University of Nebraska. In the appointment letter for this Task Force, I noted that many current administrative processes need to be examined to improve quality and productivity.
Measuring Information Quality Of Web Site: Development Of Instrument, P. Katerattanakul, Keng Siau
Measuring Information Quality Of Web Site: Development Of Instrument, P. Katerattanakul, Keng Siau
Research Collection School Of Computing and Information Systems
Web sites have been extensively used to provide information to consumers. While practitioners and researchers have proposed different criteria for effective Web site design based on common sense, intuition, and rules-ofthumb, effective Web site design focusing on the quality of the information it provides has rarely been studied. In this research, we propose a framework and develop an instrument to measure the information quality of individual or personal Web sites. The theoretical foundation of this research is the information quality framework. The proposed framework and instrument were tested in an individual or personal Web site context.
Zbroker: A Query Routing Broker For Z39.50 Databases, Yong Lin, Jian Xu, Ee Peng Lim, Wee-Keong Ng
Zbroker: A Query Routing Broker For Z39.50 Databases, Yong Lin, Jian Xu, Ee Peng Lim, Wee-Keong Ng
Research Collection School Of Computing and Information Systems
A query routing broker is a software agent that determines from a large set of accessing information sources the ones most relevant to a user's information need. As the number of information sources on the Internet increases dramatically, future users will have to rely on query routing brokers to decide a small number of information sources to query without incurring too much query processing overheads. In this paper, we describe a query routing broker known as ZBroker developed for bibliographic database servers that support the Z39.50 protocol. ZBroker samples the content of each bibliographic database by using training queries and …
Critical It Role In Healthcare: National Agenda, Applications, And Technologies, Jack Corley, Warren Karp, Amit P. Sheth
Critical It Role In Healthcare: National Agenda, Applications, And Technologies, Jack Corley, Warren Karp, Amit P. Sheth
Kno.e.sis Publications
We share a widely-held vision that tomorrow's health care will be delivered by a distributed team using a knowledge based process that is focused on prevention and wellness. Caregivers will be able to treat and monitor patients where and when needed, capturing data as a natural byproduct of care delivery. Clinical teams with a wide range of skills and expertise will deliver consistent, quality care based on timely, situation-specific knowledge and guidance derived from outcomes evidence. That same knowledge will support advances in healthcare research and education. Home care and remote medicine will increase, reducing the need for high-cost hospitalization. …
Efficient Support For Decision Flows In E-Commerce Applications, Richard Hull, Francois Llirbat, Jianwen Su, Guozhu Dong, Bharat Kumar, Gang Zhou
Efficient Support For Decision Flows In E-Commerce Applications, Richard Hull, Francois Llirbat, Jianwen Su, Guozhu Dong, Bharat Kumar, Gang Zhou
Kno.e.sis Publications
In the coming era of segment-of-one marketing, decisions about business transactions will be quite intricate, so that customer treatments can be highly individualized, reflecting customer preferences, targeted business objectives, etc. This paper describes a paradigm called “decision flows” for specifying a form of incremental decision-making that can combine a myriad of diverse business factors and be executed in near-realtime. Starting with initial input, a decision flow will iteratively gather and derive additional information until a conclusion is reached. Decision flows can be specified in a rules-based manner that generalizes so-called “business rules” but provides more structure than traditional expert systems. …
Xcert Software, Inc., Keng Siau
Xcert Software, Inc., Keng Siau
Research Collection School Of Computing and Information Systems
Xcert’s business is in developing Internet and Intranet security enhancement technology. Xcert was founded in April 1996 by Andrew Csinger and Pat Richard and was headquartered in Vancouver, Canada. Xcert’s solution to Internet security was a public key infrastructure (PKI). PKI is a system of digital certi® cates, certi® cate authorities (CAs) and other registration authorities that verify and authenticate the validity of each party involved in an Internet transaction. Xcert’s PKI technology allows organizations of any size to issue digital certi® cates to their members. These organizations become their own CA and are empowered to issue digital certi® cates …
Wedagen: A Synthetic Web Database Generator, Pallavi Priyardarshini, Fengqiong Qin, Ee Peng Lim, Wee-Keong Ng
Wedagen: A Synthetic Web Database Generator, Pallavi Priyardarshini, Fengqiong Qin, Ee Peng Lim, Wee-Keong Ng
Research Collection School Of Computing and Information Systems
At the Centre for Advanced Information Systems (CAIS), a Web warehousing system is being developed to store and manipulate Web information. The system named WHOWEDA (WareHouse Of WEb DAta) stores extracted Web information as Web tables and provides several Web operators, eg. Web join, Web select, global coupling, etc., to manipulate Web tables. During the implementation of WHOWEDA, it is necessary to perform systematic testing on the system and to evaluate its system performance. While it is possible for WHOWEDA to be tested or evaluated using actual Web pages downloaded from WWW, the amount of time required for such testing …
Locating Web Information Using Web Checkpoints, Aik Kee Luah, Wee-Keong Ng, Ee Peng Lim, Wee Peng Lee, Yinyan Cao
Locating Web Information Using Web Checkpoints, Aik Kee Luah, Wee-Keong Ng, Ee Peng Lim, Wee Peng Lee, Yinyan Cao
Research Collection School Of Computing and Information Systems
Conventional search engines locate information by letting users establish a single web checkpoint1. By specifying one or more keywords, users direct search engines to return a set of documents that contain those keywords. From the documents (links) returned by search engines, user proceed to further probe the WWW from there. Hence, these initial set of documents (contingent upon the occurrence of keyword(s)) serve as a web checkpoint. Generally, these links are numerous and may not result in much fruitful searches. By establishing multiple web checkpoints, a richer and controllable search procedure can be constructed to obtain more relevant Web information. …
Research Issues In Web Data Mining, Sanjay Kumar Madria, Sourav S. Bhowmick, Wee-Keong Ng, Ee Peng Lim
Research Issues In Web Data Mining, Sanjay Kumar Madria, Sourav S. Bhowmick, Wee-Keong Ng, Ee Peng Lim
Research Collection School Of Computing and Information Systems
In this paper, we discuss mining with respect to web data referred here as web data mining. In particular, our focus is on web data mining research in context of our web warehousing project called WHOWEDA (Warehouse of Web Data). We have categorized web data mining into threes areas; web content mining, web structure mining and web usage mining. We have highlighted and discussed various research issues involved in each of these web data mining category. We believe that web data mining will be the topic of exploratory research in near future.
Non-Repudiation In An Agent-Based E-Commerce System, Chin Chuan Liew, Wee-Keong Ng, Ee Peng Lim, Beng Suang Tan, Kok-Leong Ong
Non-Repudiation In An Agent-Based E-Commerce System, Chin Chuan Liew, Wee-Keong Ng, Ee Peng Lim, Beng Suang Tan, Kok-Leong Ong
Research Collection School Of Computing and Information Systems
Abecos is an agent-based e-commerce system under development at the Nanyang Technological University. A key factor in making this system usable in practice is strict security controls. One aspect of security is the provision of non-repudiation services. As protocols for non-repudiation have focused on -message non-repudiation, its adaptation to afford non-repudiation in a communication session for two agents in Abecos is inefficient. In this work, we investigate and propose a protocol for enforcing non-repudiation in a session. The protocol is believed to be applicable in any e-commerce system; agent- or not agent-based.
Knowledge Sharing With Customers On The Www: Approaches By National Tourism Organizations, Xinran You, Joseph O'Leary, Fiona Fui-Hoon Nah
Knowledge Sharing With Customers On The Www: Approaches By National Tourism Organizations, Xinran You, Joseph O'Leary, Fiona Fui-Hoon Nah
Research Collection School Of Computing and Information Systems
The importance of knowledge management has been emphasized increasingly in recent literature. Knowledge has been regarded as the most important corporate asset in an organization (Nonaka and Takeuchi, 1995). But what is knowledge? According to Harris (1996), "when information is combined with context and experience, it becomes knowledge". Hence, knowledge is the integration of information, context, and experience (Ponelis and Fairer-Wessels, 1998). In the tourism context of this paper, there are two components of knowledge: (1) customer knowledge--understanding of customers by marketers that leads to more effective marketing actions; and (2) destination knowledge that either the travelers or travel experts …
A Recurring Improvisational Methodology For Change Management In Erp Implementation, Michelle Sieber, Fiona Fui-Hoon Nah
A Recurring Improvisational Methodology For Change Management In Erp Implementation, Michelle Sieber, Fiona Fui-Hoon Nah
Research Collection School Of Computing and Information Systems
Change has become an ongoing phenomenon and business process re-engineering has become a necessity for survival of organizations as we approach the 21st century. As participants in this ever-changing working environment, we must be innovative in managing change as it affects both our professional and personal lives. One of the innovative ways to manage change in the implementation of an enterprise resource planning (ERP) system is to adopt a comprehensive change management methodology. In this research, we propose the use of the recurring improvisational change methodology for managing such change. This research is also aimed at implementing the improvisational change …