Computer Sciences Commons^™

Strategies To Recruit Skilled Workers In Manufacturing, Ina Renee Rawlinson

Walden Dissertations and Doctoral Studies

Manufacturing hiring managers in the United States who fail to implement adequate recruitment strategies for skilled production workers experience reduced profits and sustainability challenges. The purpose of this multiple case study was to explore the strategies that successful manufacturing hiring managers in North Carolina used to recruit skilled production workers to sustain business profitability. Inductive analysis was guided by the human capital theory, and trustworthiness of interpretations was strengthened by member checking. The population for the study consisted of 4 business leaders who demonstrated the use of effective recruitment strategies to sustain profitability in manufacturing businesses in southeastern North Carolina. …

Strategizing Effective Succession Planning For Information Technology Executives, Michael Barr

Walden Dissertations and Doctoral Studies

Organizations across the United States lose hundreds of millions of dollars each year due to the lack of effective succession planning for information technology executives. The purpose of this single case study was to explore strategies for the development and implementation of effective succession plans for future information technology executives. Bass and Avolio's transformational leadership theory was the conceptual framework for this study. The 3 participants were selected based upon their roles as executives in technology-related positions and their experiences with succession planning. Data were collected using semistructured interviews with these executives from a company headquartered in Kansas City, Missouri. …

Information Technology Outsourcing Strategies To Ensure Customer Satisfaction, Clyde Rajack

Walden Dissertations and Doctoral Studies

Many information technology (IT) outsourcing initiatives fail, resulting in a high impact on business results and customer satisfaction. Without effective strategies, business leaders who outsource their IT services are at considerable risk of failure and stakeholder dissatisfaction. The purpose of this multiple case study was to explore outsourcing strategies that IT managers in Southern Ontario, Canada, used to ensure customer satisfaction. Participants included 9 executives with experience in complex IT outsourcing initiatives. Stakeholder theory and transaction cost economics theory were the conceptual frameworks for the study. Data were gathered using semistructured interviews to query 8 topical areas including IT outsourcing …

Exploration Of K-5 Teacher Decision-Making Related To Student Use Of Technology, Eric Noel Rodriguez

Walden Dissertations and Doctoral Studies

Student technology literacy is critical for success in today’s world; however, little is understood about how teachers make the decision for students to use technology for learning due to limited empirical research on the topic of teacher decision-making regarding student use of information communication technologies (ICT). The purpose of this generic qualitative study was to explore the decision-making process of kindergarten to Grade 5 (K-5) teachers regarding implementation of ICT for student use at varying levels. The framework for this study comprised the substitution augmentation modification redefinition model and the technology acceptance model. The research questions focused on how teachers …

Cloud Computing Adoption In Afghanistan: A Quantitative Study Based On The Technology Acceptance Model, George T. Nassif

Walden Dissertations and Doctoral Studies

Cloud computing emerged as an alternative to traditional in-house data centers that businesses can leverage to increase the operation agility and employees' productivity. IT solution architects are tasked with presenting to IT managers some analysis reflecting cloud computing adoption critical barriers and challenges. This quantitative correlational study established an enhanced technology acceptance model (TAM) with four external variables: perceived security (PeS), perceived privacy (PeP), perceived connectedness (PeN), and perceived complexity (PeC) as antecedents of perceived usefulness (PU) and perceived ease of use (PEoU) in a cloud computing context. Data collected from 125 participants, who responded to the invitation through an …

How Does Customer Service Offshoring Impact Customer Satisfaction?, Jonathan W. Whitaker, M. S. Krishnan, Claes Fornell, Forrest Morgeson

Management Faculty Publications

Information technology (IT) plays a vital role in customer relationship management (CRM), because CRM processes include the collection and analysis of customer information, firms use technology tools to interact with customers, and IT created the conditions under which firms can offshore CRM processes. Customers have negative perceptions toward offshoring, which suggests that firms might be reluctant to offshore IT-enabled CRM processes. However, firms have significantly increased offshoring for CRM processes, presenting a conundrum. Why would firms increase offshoring for CRM processes if there could be a risk to customer satisfaction?

This paper helps to resolve the conundrum by studying the …

Cybersecurity Policy Development At The State Level: A Case Study Of Middle Tennessee, Daniel Leslie Scherr

Walden Dissertations and Doctoral Studies

Cybersecurity is a growing threat not only to nations, critical infrastructure, and major entities, but also to smaller organizations and individuals. The growing number of successful attacks on all manner of U.S. targets highlights the need for effective and comprehensive policy from the local to federal level, though most research focuses on federal policy issues, not state issues. The purpose of this study was to examine the effectiveness of the decision-making process within the current cybersecurity policy environment in a southern state of the United States. Sabatier's advocacy coalition framework served as the theoretical framework for the study. Data were …

Examination Of Adoption Theory On The Devops Practice Of Continuous Delivery, Andrew John Anderson

Walden Dissertations and Doctoral Studies

Many organizations have difficulty adopting advanced software development practices. Some software development project managers in large organizations are not aligned with the relationship between performance expectancy, effort expectancy, social influence, and facilitating conditions, as moderated by experience, with intent to adopt the DevOps practice of continuous delivery. The purpose of this study was to examine the statistical relationships between the independent variables—performance expectancy, effort expectancy, social influence, and facilitating conditions, as moderated by experience—and the dependent variable of behavioral intent to adopt a continuous delivery system. Venkatesh, Morris, Davis, and Davis's unified theory of acceptance and use of technology provided …

Leadership Characteristics In Flexible Information Technology Environments, Chrisilia Bristow

Walden Dissertations and Doctoral Studies

Researchers have found that a positive correlation exists between information technology (IT) flexibility, IT effectiveness, and strategic alignment in organizations. It has been determined that within inflexible IT environments maintainability is reduced and key business factors become at risk. An IT flexibility measurement matrix was developed to assess IT flexibility however leadership characteristics were not identified for measurement with that model. Determining the leadership characteristics needed for IT flexibility was the purpose of this multiple case study. Leveraging the empowerment, situational leadership, IT-business equilibrium, and complexity change theories, the research questions were focused on the leadership characteristics exhibited by organizational …

Exploring Strategies To Integrate Disparate Bioinformatics Datasets, Charbel Bader Fakhry

Walden Dissertations and Doctoral Studies

Distinct bioinformatics datasets make it challenging for bioinformatics specialists to locate the required datasets and unify their format for result extraction. The purpose of this single case study was to explore strategies to integrate distinct bioinformatics datasets. The technology acceptance model was used as the conceptual framework to understand the perceived usefulness and ease of use of integrating bioinformatics datasets. The population of this study included bioinformatics specialists of a research institution in Lebanon that has strategies to integrate distinct bioinformatics datasets. The data collection process included interviews with 6 bioinformatics specialists and reviewing 27 organizational documents relating to integrating …

Strategies To Reduce The Fiscal Impact Of Cyberattacks, Shirley Denise Smith

Walden Dissertations and Doctoral Studies

A single cyberattack event involving 1 major corporation can cause severe business and social devastation. In this single case study, a major U.S. airline company was selected for exploration of the strategies information technology administrators and airline managers implemented to reduce the financial devastation that may be caused by a cyberattack. Seven participants, of whom 4 were airline managers and 3 were IT administrators, whose primary responsibility included implementation of strategies to plan for and respond to cyberattacks participated in the data collection process. This study was grounded on the general systems theory. Data collection entailed semistructured face-to-face and telephone …

Relationship Between Perceived Usefulness, Ease Of Use, And Acceptance Of Business Intelligence Systems, Christina Ndiwa Sandema-Sombe

Walden Dissertations and Doctoral Studies

In retail, the explosion of data sources and data has provided incentive to invest in information systems (IS), which enable leaders to understand the market and make timely decisions to improve performance. Given that users’ perceptions of IS affects their use of IS, understanding the factors influencing user acceptance is critical to acquiring an effective business intelligence system (BIS) for an organization. Grounded in the technology acceptance model theory, the purpose of this correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and user acceptance of business intelligence systems (BIS) in retail organizations. …

Analyzing Small Businesses' Adoption Of Big Data Security Analytics, Henry Mathias

Walden Dissertations and Doctoral Studies

Despite the increased cost of data breaches due to advanced, persistent threats from malicious sources, the adoption of big data security analytics among U.S. small businesses has been slow. Anchored in a diffusion of innovation theory, the purpose of this correlational study was to examine ways to increase the adoption of big data security analytics among small businesses in the United States by examining the relationship between small business leaders' perceptions of big data security analytics and their adoption. The research questions were developed to determine how to increase the adoption of big data security analytics, which can be measured …

Knowledge Transfer Strategy Implementation In Contract Organizations, Delano Clyde Hudson

Walden Dissertations and Doctoral Studies

Despite economic perils of government shutdowns, foreclosures, bankruptcies, and employee layoffs, some contract leaders consistently fail to implement knowledge transfer strategies that could improve production and profitability and maintain operational readiness when employees transition in and out of the organization. The conceptual framework for this descriptive research study was Nonaka and Takeuchi's socialization, externalization, combination, and internalization model for knowledge creation. A purposive sample of 20 leaders from 2 contract organizations within the south central United States with at least 10 years of experience in contracting were interviewed. Member checking was used for reliability of the synthesized interviews, and triangulation …

Reducing Errors With Blood Administration Transfusion Systems, Kim D. Stevens

Walden Dissertations and Doctoral Studies

The intention of implementing technology into healthcare practices is to reduce opportunity for errors in the delivery of providing health care. However, errors still occur, and many times are preventable. Configurations of health information technology systems should match clinical workflows to promote usage as intended. The purpose of this quality improvement project was to evaluate the impact of revised system configurations and use of a blood product transfusion system for the administration of blood products after one year of implementation. The method of heuristic evaluation is a usability engineering method for finding problems in a user interface design with the …

Incorporating Data Governance Frameworks In The Financial Industry, Tarlochan Singh Randhawa

Walden Dissertations and Doctoral Studies

Data governance frameworks are critical to reducing operational costs and risks in the financial industry. Corporate data managers face challenges when implementing data governance frameworks. The purpose of this multiple case study was to explore the strategies that successful corporate data managers in some banks in the United States used to implement data governance frameworks to reduce operational costs and risks. The participants were 7 corporate data managers from 3 banks in North Carolina and New York. Servant leadership theory provided the conceptual framework for the study. Methodological triangulation involved assessment of nonconfidential bank documentation on the data governance framework, …

Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver

Walden Dissertations and Doctoral Studies

Small business owners in a range of industries continually adapt to take advantage of technological developments in accounting, marketing, and communication. The purpose of this multiple case study was to explore strategies that small business owners operating in the central region of North Carolina used to implement information and communication technology (ICT). Roger's diffusion of innovation theory grounded the study. Data collection included face-to-face semistructured interviews with 6 owners of small businesses who successfully implemented ICT, field notes from site observations, and reviews of participant websites. Interviews were transcribed and participants were engaged in member checking. Data were analyzed using …

Women Leaders In Information Technology: A Phenomenological Study Of Their Career Paths, Michelle Newsome

Walden Dissertations and Doctoral Studies

In the United States, women remain underrepresented in senior level positions in the information technology (IT) field. Despite this challenge, a few women have successfully ascended into senior leadership in IT. Using the social cognitive theory as the conceptual framework, the purpose of this qualitative transcendental phenomenological study was to understand the lived experiences of senior women leaders in the IT field. The research question explored the lived personal and professional experiences of senior women leaders in IT to gain an understanding of their career advancement into senior leadership positions. Through the use of the modified Van Kaam method of …

Cybersecurity Strategies For Universities With Bring Your Own Device Programs, Hai Vu Nguyen

Walden Dissertations and Doctoral Studies

The bring your own device (BYOD) phenomenon has proliferated, making its way into different business and educational sectors and enabling multiple vectors of attack and vulnerability to protected data. The purpose of this multiple-case study was to explore the strategies information technology (IT) security professionals working in a university setting use to secure an environment to support BYOD in a university system. The study population was comprised of IT security professionals from the University of California campuses currently managing a network environment for at least 2 years where BYOD has been implemented. Protection motivation theory was the study's conceptual framework. …

Successful Strategies For Implementing Health Information Technology In Primary Care Practice, Samuel O. Otoo

Walden Dissertations and Doctoral Studies

Health information technology (HIT) owner-practitioners who adopt effective strategies for HIT implementation can improve primary facility care delivery and profitability. However, some HIT owner-practitioners have ineffective implementation strategies, so they have not realized the total revenue increases of more than 8%. Grounded in general systems theory, the purpose of this multiple case study was to explore successful strategies primary care practitioners (PCPs) use to implement HIT to improve primary facility care delivery and profitability. The participants included 6 owner-practitioners located in Queens County, NY, who successfully implemented HIT to improve facility care delivery and profitability. Data were collected through face-to-face …

Exploring Industry Cybersecurity Strategy In Protecting Critical Infrastructure, Mark Boutwell

Walden Dissertations and Doctoral Studies

Successful attacks on critical infrastructure have increased in occurrence and sophistication. Many cybersecurity strategies incorporate conventional best practices but often do not consider organizational circumstances and nonstandard critical infrastructure protection needs. The purpose of this qualitative multiple case study was to explore cybersecurity strategies used by information technology (IT) managers and compliance officers to mitigate cyber threats to critical infrastructure. The population for this study comprised IT managers and compliance officers of 4 case organizations in the Pacific Northwest United States. The routine activity theory developed by criminologist Cohen and Felson in 1979 was used as the conceptual framework. Data …

An Empirical Study On Deterministic Collusive Attack Using Inter Component Communication In Android Applications, Tanzeer Hossain

Wayne State University Theses

Security threats using intent based inter component communication (ICC) channels in Android are under constant scrutiny of software engineering researchers. Though prior research provides empirical evidence on the existence of collusive communication channels in popular android apps, little is known about developers’willful involvement and motivation to exploit these channels.To shed light on this matter, in this paper we devised a novel methodology to deterministically identify developers’ involvement in establishing collusive inter app communication channels. We incorporate static analysis and relational database technology to discover sensitive collusive channels and domain knowledge of the Android SDK to build a model to identify …

Understanding Diabetes Through Pathway Analysis Evaluation, London Cavaletto

Research Opportunities for Engineering Undergraduates (ROEU) Program 2018-19

Metabolic disorders affect many people and identifying significantly perturbed biological processes in a metabolic disease can provide valuable insight into the disease’s mechanisms. Evaluating the proposed Metabolic Pathway Analysis Method (RAMP) will enable us to reliably use it to identify significantly perturbed metabolic pathways that could help identify disease mechanisms and potential therapy targets or disease bio-markers of a metabolic disorder.

Strategies To Lower Information Technology Employee Voluntary Turnover, Nelson Velez

Walden Dissertations and Doctoral Studies

For information technology (IT) professionals, the average turnover rate of voluntary employees is approximately 21.5% and occurs in fewer than 5 years. The purpose of this single case study was to explore strategies IT outsourcing business executives used to retain key IT employees in the New England region of the United States. Three IT business leaders from a single organization were selected to participate because they had implemented strategies to retain key IT employees. Herzberg's 2-factor theory of motivation was used as the conceptual framework for this doctoral study. Data were collected using semistructured interviews and review of company policies …

Project Managers’ Communication Strategies For Team Collaboration In Software Development, John Rubena Wani

Walden Dissertations and Doctoral Studies

Effective communication among team members in software development projects is increasingly significant for the success of the project. Successful software projects are the catalyst for achieving profitability objectives and creating shareholder value in organizations. The purpose of this single case study was to investigate communication strategies information technology (IT) project managers used for successful team collaboration in software development. The population for this study comprised senior IT project managers. The project managers had supervision responsibilities from a midsized IT company in Alberta, Canada. The sociotechnical theory guided this study as the conceptual framework. Data were collected from semistructured interviews with …

Exploring Firm-Level Cloud Adoption And Diffusion, William J. Wood

Walden Dissertations and Doctoral Studies

Cloud computing innovation adoption literature has primarily focused on individuals, small businesses, and nonprofit organizations. The functional linkage between cloud adoption and diffusion is instrumental toward understanding enterprise firm-level adoption. The purpose of this qualitative collective case study was to explore strategies used by information technology (IT) executives to make advantageous enterprise cloud adoption and diffusion decisions. This study was guided by an integrated diffusion of innovation and technology, organization, and environment conceptual framework to capture and model this complex, multifaceted problem. The study’s population consisted of IT executives with cloud-centric roles in 3 large (revenues greater than $5 billion) …

Feature Set Selection For Improved Classification Of Static Analysis Alerts, Kathleen Goeschel

CCAC Theses and Dissertations

With the extreme growth in third party cloud applications, increased exposure of applications to the internet, and the impact of successful breaches, improving the security of software being produced is imperative. Static analysis tools can alert to quality and security vulnerabilities of an application; however, they present developers and analysts with a high rate of false positives and unactionable alerts. This problem may lead to the loss of confidence in the scanning tools, possibly resulting in the tools not being used. The discontinued use of these tools may increase the likelihood of insecure software being released into production. Insecure software …

Toward Using High-Frequency Coastal Radars For Calibration Of S-Ais Based Ocean Vessel Tracking Models, Ben Freidrich

Theses and Dissertations (Comprehensive)

Most of the world relies on ships for transportation, shipping, and tourism. Automatic Identification System messages are transmitted from ships and provide a wealth of positional data on these open ocean vessels. This data is being utilized to determine the optimal path for ships, as well as predicting where a ship may be going in the near future. It has only been in the past decade that Automatic Identification Systems (AIS) signals have been easily received with satellites (S-AIS) so there have been few studies that look at using available information and pairing it with the new abundance of ship …

Web Archives At The Nexus Of Good Fakes And Flawed Originals, Michael L. Nelson

Computer Science Faculty Publications

[Summary] The authenticity, integrity, and provenance of resources we encounter on the web are increasingly in question. While many people are inured to the possibility of altered images, the easy accessibility of powerful software tools that synthesize audio and video will unleash a torrent of convincing “deepfakes” into our social discourse. Archives will no longer be monopolized by a countable number of institutions such as governments and publishers, but will become a competitive space filled with social engineers, propagandists, conspiracy theorists, and aspiring Hollywood directors. While the historical record has never been singular nor unmalleable, current technologies empower an unprecedented …

Clinical Big Data And Deep Learning: Applications, Challenges, And Future Outlooks, Ying Yu, Liangliang Liu, Yaohang Li, Jianxin Wang

Computer Science Faculty Publications

The explosion of digital healthcare data has led to a surge of data-driven medical research based on machine learning. In recent years, as a powerful technique for big data, deep learning has gained a central position in machine learning circles for its great advantages in feature representation and pattern recognition. This article presents a comprehensive overview of studies that employ deep learning methods to deal with clinical data. Firstly, based on the analysis of the characteristics of clinical data, various types of clinical data (e.g., medical images, clinical notes, lab results, vital signs and demographic informatics) are discussed and details …