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Full-Text Articles in Computer Sciences

Reinventing Cybersecurity Internships During The Covid-19 Pandemic, Lori L. Sussman Jan 2023

Reinventing Cybersecurity Internships During The Covid-19 Pandemic, Lori L. Sussman

Journal of Cybersecurity Education, Research and Practice

The Cybersecurity Ambassador Program provides professional skills training for emerging cybersecurity professionals remotely. The goal is to reach out to underrepresented populations who may use Federal Work-Study (FWS) or grant sponsored internships to participate. Cybersecurity Ambassadors (CAs) develop skills that will serve them well as cybersecurity workers prepared to do research, lead multidisciplinary, technical teams, and educate stakeholders and community members. CAP also reinforces leadership skills so that the next generation of cybersecurity professionals becomes a sustainable source of management talent for the program and profession. The remote curriculum innovatively builds non-technical professional skills (communications, teamwork, leadership) for cybersecurity research …


Risk Perceptions About Personal Internet-Of-Things: Research Directions From A Multi-Panel Delphi Study, Paul M. Di Gangi, Barbara A. Wech, Jennifer D. Hamrick, James L. Worrell, Samuel H. Goh Jan 2023

Risk Perceptions About Personal Internet-Of-Things: Research Directions From A Multi-Panel Delphi Study, Paul M. Di Gangi, Barbara A. Wech, Jennifer D. Hamrick, James L. Worrell, Samuel H. Goh

Journal of Cybersecurity Education, Research and Practice

Internet-of-Things (IoT) research has primarily focused on identifying IoT devices' organizational risks with little attention to consumer perceptions about IoT device risks. The purpose of this study is to understand consumer risk perceptions for personal IoT devices and translate these perceptions into guidance for future research directions. We conduct a sequential, mixed-methods study using multi-panel Delphi and thematic analysis techniques to understand consumer risk perceptions. The results identify four themes focused on data exposure and user experiences within IoT devices. Our thematic analysis also identified several emerging risks associated with the evolution of IoT device functionality and its potential positioning …


Cybersecurity Continuity Risks: Lessons Learned From The Covid-19 Pandemic, Tyler Fezzey, John H. Batchelor, Gerald F. Burch, Randall Reid Jan 2023

Cybersecurity Continuity Risks: Lessons Learned From The Covid-19 Pandemic, Tyler Fezzey, John H. Batchelor, Gerald F. Burch, Randall Reid

Journal of Cybersecurity Education, Research and Practice

The scope and breadth of the COVID-19 pandemic were unprecedented. This is especially true for business continuity and the related area of cybersecurity. Historically, business continuity and cybersecurity are viewed and researched as separate fields. This paper synthesizes the two disciplines as one, thus pointing out the need to address both topics simultaneously. This study identifies blind spots experienced by businesses as they navigated through the difficult time of the pandemic by using data collected during the height of the COVID-19 pandemic. One major shortcoming was that most continuity and cybersecurity plans focused on single-axis threats. The COVID-19 pandemic resulted …


Organizational Readiness Assessment For Fraud Detection And Prevention: Case Of Airlines Sector And Electronic Payment, Sultan Ayed Alghamdi Jan 2023

Organizational Readiness Assessment For Fraud Detection And Prevention: Case Of Airlines Sector And Electronic Payment, Sultan Ayed Alghamdi

Dissertations and Theses

Payment processing systems have advanced significantly in the airline business. Because e-payments are easy, they have captured the attention of many companies in the aviation industry and are quickly becoming the dominant means of payment. However, as technology advances, fraud grows at a comparable rate. Over the years, there has been a surge in payment fraud incidents in the airline sector, reducing the platform's trustworthiness. Despite attempts to eliminate e-payment fraud, decision-makers lack the technical expertise required to use the finest fraud detection and prevention assessments; this research recognizes the lack of an established decision model as a hurdle and …


Finding Forensic Evidence In The Operating System's Graphical User Interface, Edward X. Wilson Mr. Jan 2023

Finding Forensic Evidence In The Operating System's Graphical User Interface, Edward X. Wilson Mr.

LSU Master's Theses

A branch of cyber security known as memory forensics focuses on extracting meaningful evidence from system memory. This analysis is often referred to as volatile memory analysis, and is generally performed on memory captures acquired from target systems. Inside of a memory capture is the complete state of a system under investigation, including the contents of currently running as well as previously executed applications. Analysis of this data can reveal a significant amount of activity that occurred on a system since the last reboot. For this research, the Windows operating system is targeted. In particular, the graphical user interface component …


Research@Smu: Sustainable Living, Singapore Management University Jan 2023

Research@Smu: Sustainable Living, Singapore Management University

Research Collection Office of Research

Sustainable Living is one of the three key priorities of the SMU 2025 Strategy, and the University is committed to develop it into an area of cross-disciplinary strength. The articles in this booklet highlight impactful sustainability research accomplishments at SMU, which spans five broad pillars: Sustainable Business Operations; Sustainable Finance and Impact Assessment; Sustainable Ageing and Wellness; Sustainable Urban Infrastructure; and Sustainable Agro-business and Food Consumption.

Contents:

Sustainable Business Operations

  • Managing the Load on Loading Bays
  • Going the Last-mile
  • Feeding a Growing World
  • Pooling the Benefits of Sharing a Ride

Sustainable Finance and Impact Assessment

  • When Going Green Becomes a …


Strategies To Increase Competitive Advantage In The Automotive Manufacturing Supply Chain, Amber Willis Jan 2023

Strategies To Increase Competitive Advantage In The Automotive Manufacturing Supply Chain, Amber Willis

Walden Dissertations and Doctoral Studies

Some automotive manufacturing supply chain leaders lack strategies that are needed to implement information technology (IT) systems. Business leaders are concerned with implementing IT systems to achieve and maintain a competitive advantage. Grounded in the resource-based view theory (RBV), the purpose of this qualitative single case study was to explore information system strategies used by leaders in the automotive manufacturing supply chain to achieve competitive advantage. Participants were five leaders of an automotive manufacturing supply chain organization who implemented IT systems. Data were collected through semistructured interviews and a review of organization project documents. Through thematic analysis, five themes were …


Relationship Between Strategic Dexterity, Absorptive Capacity, And Competitive Advantage, Ifechide Monyei Jan 2023

Relationship Between Strategic Dexterity, Absorptive Capacity, And Competitive Advantage, Ifechide Monyei

Walden Dissertations and Doctoral Studies

Small- and medium-sized enterprise (SME) manufacturing executives and managers are concerned with the rapid technological changes involving artificial intelligence (AI), machine learning, and big data. To compete in the global landscape, effectively managing digital and artificial intelligence changes among SME manufacturing executives and managers is critical for leaders to compete in 2023 and beyond. Grounded in the dynamic capabilities view theory, the purpose of this quantitative correlation study was to examine the relationship between strategic dexterity, absorptive capacity, and competitive advantage. The participants were 66 executives and managers of SME manufacturing organizations who use big data and analytics daily and …


Assessing Univariate And Multivariate Normality In Pls-Sem, Kathy Qing Ma, Weiyong Zhang Jan 2023

Assessing Univariate And Multivariate Normality In Pls-Sem, Kathy Qing Ma, Weiyong Zhang

Information Technology & Decision Sciences Faculty Publications

Partial least squares structural equation modeling (PLS-SEM) has gained popularity among researchers in part due to its relaxed requirement for multivariate normality. One important step in performing structural equation modeling (SEM) is to test the normality assumption. In this paper, we illustrate how to assess univariate and multivariate normality in PLS-SEM using WarpPLS.


Application Of Big Data Technology, Text Classification, And Azure Machine Learning For Financial Risk Management Using Data Science Methodology, Oluwaseyi A. Ijogun Jan 2023

Application Of Big Data Technology, Text Classification, And Azure Machine Learning For Financial Risk Management Using Data Science Methodology, Oluwaseyi A. Ijogun

College of Graduate Studies: Theses & Dissertations

Data science plays a crucial role in enabling organizations to optimize data-driven opportunities within financial risk management. It involves identifying, assessing, and mitigating risks, ultimately safeguarding investments, reducing uncertainty, ensuring regulatory compliance, enhancing decision-making, and fostering long-term sustainability. This thesis explores three facets of Data Science projects: enhancing customer understanding, fraud prevention, and predictive analysis, with the goal of improving existing tools and enabling more informed decision-making. The first project examined leveraged big data technologies, such as Hadoop and Spark, to enhance financial risk management by accurately predicting loan defaulters and their repayment likelihood. In the second project, we investigated …


Inventions In The Area Of Nanotechnologies And Nanomaterials. Part I, Leonid A. Ivanov, Li Da Xu, Zhanna V. Pisarenko, Svetlana R. Muminova, Nadezda G. Miloradova Jan 2023

Inventions In The Area Of Nanotechnologies And Nanomaterials. Part I, Leonid A. Ivanov, Li Da Xu, Zhanna V. Pisarenko, Svetlana R. Muminova, Nadezda G. Miloradova

Information Technology & Decision Sciences Faculty Publications

Introduction. Advanced technologies inspire people by demonstrating the latest achievements (materials, methods, systems, technologies, devices etc.) that dramatically change the world. This, first of all, concerns nanotechnological inventions designed by scientists, engineers and specialists from different countries. Main part. The article provides an abstract overview of inventions of scientists, engineers and specialists from different countries: Germany, Russia, China, USA et al. The results of the creative activity of scientists, engineers and specialists, including inventions in the field of nanotechnology and nanomaterials allow, when introduced to industry, achieving a significant effect in construction, housing and communal services, and related sectors of …


Thinking Local With Original Data In Ai And Machine Learning Research, David G. Taylor, Robert Mccloud Jan 2023

Thinking Local With Original Data In Ai And Machine Learning Research, David G. Taylor, Robert Mccloud

WCBT Working Papers

Sacred Heart University spent significant funds to establish an AI lab. Initially there is no ongoing research and no real plan for a research agenda. This paper details how the Jack Welch College of Business and Technology created and implemented an active meaningful research plan. It involves two key elements: thinking local and using business connections to foster active, impactful research. Surrounding communities, business connections, area environment, and other Sacred Heart University departments all played a part. The research plan also identifies a specific issue in working with local and business contact sources: the AI researcher almost never gets data …


The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams Jan 2023

The Relationship Between Organizational Knowledge Management Constructs And Organizational Flexibility, Marcus B. Williams

Walden Dissertations and Doctoral Studies

The role that the information technology (IT) department serves is governed by the corporate culture and how it values the use of knowledge, including IT, to achieve a strategic competitive advantage. The purpose of this quantitative study was to examine the potential relationships between information acquisition, knowledge dissemination, shared interpretation, organizational memory, and organizational flexibility. Two theories served as the theoretical foundation for this study: contingency theory and the resource-based view of the firm. To answer the question of possible correlation between organizational flexibility and components of knowledge management, a randomly selected sample of 193 IT professionals employed at small- …


Digital Nudges: An Investigation Of Both Consumer And Designer Perspectives, Ja-Naé Duane Jan 2023

Digital Nudges: An Investigation Of Both Consumer And Designer Perspectives, Ja-Naé Duane

2023

This dissertation explores how knowledge of digital nudges impacts consumer decisions, and how consumer preferences based on that knowledge impacts design decisions. Paper 1 presents a systematic narrative literature review on the evolution of digital nudge literature. This investigation uncovers several themes and provides a basis for a revised definition of digital nudges and a taxonomy wheel of digital nudges. Paper 2 (co-authored with Jeffrey Livingston, Jonathan Ericson, and Patrick McHugh) investigates how knowledge about digital nudges impacts consumer preferences to have them within the digital experiences they use. This paper highlights how knowledge of digital nudges impact consumer online …


Perceptions And Knowledge Of Information Security Policy Compliance In Organizational Personnel, Jesus M. Mosqueda Jan 2023

Perceptions And Knowledge Of Information Security Policy Compliance In Organizational Personnel, Jesus M. Mosqueda

Walden Dissertations and Doctoral Studies

All internet connected organizations are becoming increasingly vulnerable to cyberattacks due to information security policy noncompliance of personnel. The problem is important to information technology (IT) firms, organizations with IT integration, and any consumer who has shared personal information online, because noncompliance is the single greatest threat to cybersecurity, which leads to expensive breaches that put private information in danger. Grounded in the protection motivation theory, the purpose of this quantitative study was to use multiple regression analysis to examine the relationship between perceived importance, organizational compliance, management involvement, seeking guidance, and rate of cybersecurity attack. The research question for …


Machine Learning Predictions Of Electricity Capacity, Marcus Harris, Elizabeth Kirby, Ameeta Agrawal, Rhitabrat Pokharel, Francis Puyleart, Martin Zwick Jan 2023

Machine Learning Predictions Of Electricity Capacity, Marcus Harris, Elizabeth Kirby, Ameeta Agrawal, Rhitabrat Pokharel, Francis Puyleart, Martin Zwick

Complex Systems Faculty Publications and Presentations

This research applies machine learning methods to build predictive models of Net Load Imbalance for the Resource Sufficiency Flexible Ramping Requirement in the Western Energy Imbalance Market. Several methods are used in this research, including Reconstructability Analysis, developed in the systems community, and more well-known methods such as Bayesian Networks, Support Vector Regression, and Neural Networks. The aims of the research are to identify predictive variables and obtain a new stand-alone model that improves prediction accuracy and reduces the INC (ability to increase generation) and DEC (ability to decrease generation) Resource Sufficiency Requirements for Western Energy Imbalance Market participants. This …


Digital Transformation, Applications, And Vulnerabilities In Maritime And Shipbuilding Ecosystems, Rafael Diaz, Katherine Smith Jan 2023

Digital Transformation, Applications, And Vulnerabilities In Maritime And Shipbuilding Ecosystems, Rafael Diaz, Katherine Smith

VMASC Publications

The evolution of maritime and shipbuilding supply chains toward digital ecosystems increases operational complexity and needs reliable communication and coordination. As labor and suppliers shift to digital platforms, interconnection, information transparency, and decentralized choices become ubiquitous. In this sense, Industry 4.0 enables "smart digitalization" in these environments. Many applications exist in two distinct but interrelated areas related to shipbuilding design and shipyard operational performance. New digital tools, such as virtual prototypes and augmented reality, begin to be used in the design phases, during the commissioning/quality control activities, and for training workers and crews. An application relates to using Virtual Prototypes …


Leadership Strategies Supply Chain Managers Use In Adopting Innovative Technology, Bukola Loveth Olowo Jan 2023

Leadership Strategies Supply Chain Managers Use In Adopting Innovative Technology, Bukola Loveth Olowo

Walden Dissertations and Doctoral Studies

Supply chain managers face challenges when adopting new technologies to remain competitive and satisfy consumer demands involving expedited delivery of food and services. Supply chain managers who fail to adopt new technology have a decreased propensity to stay competitive. Grounded in the transformation leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies supply chain managers use in adopting innovative technology. Participants were six supply chain managers who successfully used leadership strategies to adopt new innovative technology. Sources for data collection were semistructured interviews, company archival documents, and field notes. Research data were analyzed via thematic …


Machine-Learning-Based Vulnerability Detection And Classification In Internet Of Things Device Security, Sarah Bin Hulayyil, Shancang Li, Li Da Xu Jan 2023

Machine-Learning-Based Vulnerability Detection And Classification In Internet Of Things Device Security, Sarah Bin Hulayyil, Shancang Li, Li Da Xu

Information Technology & Decision Sciences Faculty Publications

Detecting cyber security vulnerabilities in the Internet of Things (IoT) devices before they are exploited is increasingly challenging and is one of the key technologies to protect IoT devices from cyber attacks. This work conducts a comprehensive survey to investigate the methods and tools used in vulnerability detection in IoT environments utilizing machine learning techniques on various datasets, i.e., IoT23. During this study, the common potential vulnerabilities of IoT architectures are analyzed on each layer and the machine learning workflow is described for detecting IoT vulnerabilities. A vulnerability detection and mitigation framework was proposed for machine learning-based vulnerability detection in …


Digital Energy Platforms Considering Digital Privacy And Security By Design Principles, Umit Cali, Marthe Fogstad Dynge, Ahmed Idries, Sambeet Mishra, Ivanko Dmytro, Naser Hashemipour, Murat Kuzlu, Aleksandra Mileva (Ed.), Steffen Wendzel (Ed.), Virginia Franqueira (Ed.) Jan 2023

Digital Energy Platforms Considering Digital Privacy And Security By Design Principles, Umit Cali, Marthe Fogstad Dynge, Ahmed Idries, Sambeet Mishra, Ivanko Dmytro, Naser Hashemipour, Murat Kuzlu, Aleksandra Mileva (Ed.), Steffen Wendzel (Ed.), Virginia Franqueira (Ed.)

Engineering Technology Faculty Publications

The power system and markets have become increasingly complex, along with efforts to digitalize the energy sector. Accessing flexibility services, in particular, through digital energy platforms, has enabled communication between multiple entities within the energy system and streamlined flexibility market operations. However, digitalizing these vast and complex systems introduces new cybersecurity and privacy concerns, which must be properly addressed during the design of the digital energy platform ecosystems. More specifically, both privacy and cybersecurity measures should be embedded into all phases of the platform design and operation, based on the privacy and security by design principles. In this study, these …


Small Business Office Network, Michael Gerome Jan 2023

Small Business Office Network, Michael Gerome

Williams Honors College, Honors Research Projects

This project will emulate a small office network environment. The project will demonstrate the process of building and configuring the network to meet the requirements laid out in the project plan. This network includes four subnets with Windows 10 end devices and a Kali Linux device, it also includes five Cisco layer 2 switches and three Cisco routers. There are also three subnets connecting the routers to each other to enable routing between the subnets. After the network environment is set up, various penetration tests are performed from the Kali Linux device to gather information. The Nmap reconnaissance tool is …


Artificial Intelligence-Based Medical Device Technologies Implementation Strategies In The Nigerian Health Care Industry, Oliver Chikaodinaka Iheme Jan 2023

Artificial Intelligence-Based Medical Device Technologies Implementation Strategies In The Nigerian Health Care Industry, Oliver Chikaodinaka Iheme

Walden Dissertations and Doctoral Studies

Artificial intelligence (AI)-based medical device technologies can aid medical professionals in delivering faster and more accurate treatment, but health care leaders are concerned with eliminating challenges that impede implementation. Grounded in the technology-organization-environment and technology acceptance models, the purpose of this qualitative multi-case study was to explore strategies health care leaders in Nigeria use to obtain, adopt, and implement AI-based medical device technologies. The participants were 11 health care leaders in Nigeria who successfully implemented AI-based medical device technologies in their hospitals. Data were collected using semi-structured interviews and the review of organizational documents. Through thematic analysis, five themes were …


Perceptions And Knowledge Of Information Security Policy Compliance In Organizational Personnel, Jesus M. Mosqueda Jan 2023

Perceptions And Knowledge Of Information Security Policy Compliance In Organizational Personnel, Jesus M. Mosqueda

Walden Dissertations and Doctoral Studies

All internet connected organizations are becoming increasingly vulnerable to cyberattacks due to information security policy noncompliance of personnel. The problem is important to information technology (IT) firms, organizations with IT integration, and any consumer who has shared personal information online, because noncompliance is the single greatest threat to cybersecurity, which leads to expensive breaches that put private information in danger. Grounded in the protection motivation theory, the purpose of this quantitative study was to use multiple regression analysis to examine the relationship between perceived importance, organizational compliance, management involvement, seeking guidance, and rate of cybersecurity attack. The research question for …


Leadership Strategies Supply Chain Managers Use In Adopting Innovative Technology, Bukola Loveth Olowo Jan 2023

Leadership Strategies Supply Chain Managers Use In Adopting Innovative Technology, Bukola Loveth Olowo

Walden Dissertations and Doctoral Studies

Supply chain managers face challenges when adopting new technologies to remain competitive and satisfy consumer demands involving expedited delivery of food and services. Supply chain managers who fail to adopt new technology have a decreased propensity to stay competitive. Grounded in the transformation leadership theory, the purpose of this qualitative multiple-case study was to explore leadership strategies supply chain managers use in adopting innovative technology. Participants were six supply chain managers who successfully used leadership strategies to adopt new innovative technology. Sources for data collection were semistructured interviews, company archival documents, and field notes. Research data were analyzed via thematic …


Anchorage: Visual Analysis Of Satisfaction In Customer Service Videos Via Anchor Events, Kam Kwai Wong, Xingbo Wang, Yong Wang, Jianben He, Rong Zhang, Huamin Qu Jan 2023

Anchorage: Visual Analysis Of Satisfaction In Customer Service Videos Via Anchor Events, Kam Kwai Wong, Xingbo Wang, Yong Wang, Jianben He, Rong Zhang, Huamin Qu

Research Collection School Of Computing and Information Systems

Delivering customer services through video communications has brought new opportunities to analyze customer satisfaction for quality management. However, due to the lack of reliable self-reported responses, service providers are troubled by the inadequate estimation of customer services and the tedious investigation into multimodal video recordings. We introduce , a visual analytics system to evaluate customer satisfaction by summarizing multimodal behavioral features in customer service videos and revealing abnormal operations in the service process. We leverage the semantically meaningful operations to introduce structured event understanding into videos which help service providers quickly navigate to events of their interest. supports a comprehensive …


Development Of Sensing And Programming Activities For Engineering Technology Pathways Using A Virtual Arduino Simulation Platform, Murat Kuzlu, Vukica Jovanovic, Otilia Popescu, Salih Sarp Jan 2023

Development Of Sensing And Programming Activities For Engineering Technology Pathways Using A Virtual Arduino Simulation Platform, Murat Kuzlu, Vukica Jovanovic, Otilia Popescu, Salih Sarp

Engineering Technology Faculty Publications

The Arduino platform has long been an efficient tool in teaching electrical engineering technology, electrical engineering, and computer science concepts in schools and universities and introducing new learners to programming and microcontrollers. Numerous Arduino projects are widely available through the open-source community, and they can help students to have hands-on experience in building circuits and programming electronics with a wide variety of topics that can make learning electrical prototyping fun. The educational fields of electrical engineering and electrical engineering technology need continuous updating to keep up with the continuous evolution of the computer system. Although the traditional Arduino platform has …


Blockchain Securities Issues: Decentralized Identity System With Key Management Perspective, Olalekan O. Adaramola Jan 2023

Blockchain Securities Issues: Decentralized Identity System With Key Management Perspective, Olalekan O. Adaramola

College of Graduate Studies: Theses & Dissertations

Blockchain was created many years ago to solve the problems of data transfer Integrity, several years later the issues persist. Blockchain securities are one of the most important considerations to be investigated, and data integrity is about ensuring the accuracy and validity of messages such that when they are read, they are the same as when they were first written. It is of the opinion that passing information across from one person to another cannot be the same as it was first said at the onset. Our work investigated Blockchain security issues, studying Integrity emanating from transactions across the blocks …


Artificial Intelligence-Based Medical Device Technologies Implementation Strategies In The Nigerian Health Care Industry, Oliver Chikaodinaka Iheme Jan 2023

Artificial Intelligence-Based Medical Device Technologies Implementation Strategies In The Nigerian Health Care Industry, Oliver Chikaodinaka Iheme

Walden Dissertations and Doctoral Studies

Artificial intelligence (AI)-based medical device technologies can aid medical professionals in delivering faster and more accurate treatment, but health care leaders are concerned with eliminating challenges that impede implementation. Grounded in the technology-organization-environment and technology acceptance models, the purpose of this qualitative multi-case study was to explore strategies health care leaders in Nigeria use to obtain, adopt, and implement AI-based medical device technologies. The participants were 11 health care leaders in Nigeria who successfully implemented AI-based medical device technologies in their hospitals. Data were collected using semi-structured interviews and the review of organizational documents. Through thematic analysis, five themes were …


How It Professionals Acquire Soft Skills, Paul Majett Jan 2023

How It Professionals Acquire Soft Skills, Paul Majett

Walden Dissertations and Doctoral Studies

AbstractIn this study, I investigated how information technology (IT) professionals learn/acquire soft skills. Little is understood about how IT professionals describe and apply the soft skills that they consider necessary for their own employability. Exploring how IT professionals describe and apply soft skills is important to their future work and career advancement. The purpose of this basic qualitative study was to better understand how IT professionals learn/acquire soft skills. Bandura’s 1986, social learning theory served as the organizational conceptual framework of this study and guided the research question, which asked how IT professionals acquire learn/acquire soft skills. This research question …


Effective Strategies For Using Telecommuting By Owners Of Small Businesses, Thomas Law Jan 2023

Effective Strategies For Using Telecommuting By Owners Of Small Businesses, Thomas Law

Walden Dissertations and Doctoral Studies

Small business owners who lack effective strategies to incorporate telecommuting may be unable to retain teleworking employees, create a flexible working environment, or improve workforce morale, negatively impacting company productivity and profitability. Grounded in transformational leadership theory and sociotechnical systems theory, the purpose of this qualitative multiple case study was to explore strategies small business owners use to incorporate telecommuting to retain teleworking employees. Data were collected from five small business owners in Texas with at least 1 year of management experience and created and maintained remote working strategies. Data collection included semistructured interviews and company documents. Three themes emerged …