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Full-Text Articles in Computer Sciences

Marketing The Mountain State: A Large N Study Of User Engagement On Twitter, Kirk Richardson Jun 2017

Marketing The Mountain State: A Large N Study Of User Engagement On Twitter, Kirk Richardson

Capstone Projects – Politics and Government

Much of the evolving research on the use of social media in destination marketing emphasizes how information diffusion influences the reputational image of place. The present study uses Twitter data to focus on the relative differences in user engagement across discrete account types. Specifically, this is done to examine how the official destination marketing organization of Montana—the Montana Office of Tourism (MTOT)—performs relative to other account types. Several regression analyses conducted on Twitter data associated with an ongoing MTOT place branding campaign reveal that tweets sent from ‘official’ accounts are more likely to be retweeted, and are estimated to receive …


Pedagogical Resources For Industrial Control Systems Security: Design, Implementation, Conveyance, And Evaluation, Guillermo A. Francia Iii, Greg Randall, Jay Snellen Jun 2017

Pedagogical Resources For Industrial Control Systems Security: Design, Implementation, Conveyance, And Evaluation, Guillermo A. Francia Iii, Greg Randall, Jay Snellen

Journal of Cybersecurity Education, Research and Practice

Industrial Control Systems (ICS), which are pervasive in our nation’s critical infrastructures, are becoming increasingly at risk and vulnerable to internal and external threats. It is imperative that the future workforce be educated and trained on the security of such systems. However, it is equally important that careful and deliberate considerations must be exercised in designing and implementing the educational and training activities that pertain to ICS. To that end, we designed and implemented pedagogical materials and tools to facilitate the teaching and learning processes in the area of ICS security. In this paper, we describe those resources, the professional …


Cyber Security For Everyone: An Introductory Course For Non-Technical Majors, Marc J. Dupuis Jun 2017

Cyber Security For Everyone: An Introductory Course For Non-Technical Majors, Marc J. Dupuis

Journal of Cybersecurity Education, Research and Practice

In this paper, we describe the need for and development of an introductory cyber security course. The course was designed for non-technical majors with the goal of increasing cyber security hygiene for an important segment of the population—college undergraduates. While the need for degree programs that focus on educating and training individuals for occupations in the ever-growing cyber security field is critically important, the need for improved cyber security hygiene from the average everyday person is of equal importance. This paper discusses the approach used, curriculum developed, results from two runs of the course, and frames the overall structure of …


How Much Should We Teach The Enigma Machine?, Jeffrey A. Livermore Jun 2017

How Much Should We Teach The Enigma Machine?, Jeffrey A. Livermore

Journal of Cybersecurity Education, Research and Practice

Developing courses and programs in Information Assurance can feel like trying to force ten pounds of flour into a five pound sack. We want to pack more into our courses than we have time to teach. As new technologies develop, we often find it necessary to drop old technologies out of the curriculum and our students miss out on the historical impacts the old technologies had. The discipline is so broad and deep that we have to carefully choose what concepts and technologies we study in depth, what we mention in passing, and what we leave out. Leaving out important …


From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord Jun 2017

From The Editors, Carole L. Hollingsworth, Michael E. Whitman, Herbert J. Mattord

Journal of Cybersecurity Education, Research and Practice

Welcome to the third issue of the Journal of Cybersecurity Education, Research and Practice (JCERP).


Research Methodologies: An Extensive Overview, Walied Askarzai, Bhuvan Unhelkar Jun 2017

Research Methodologies: An Extensive Overview, Walied Askarzai, Bhuvan Unhelkar

School of Information Systems and Management Sarasota Manatee Campus Faculty Publications

Given the complexity of research -researchers, particularly novice researchers often perplexed to make research methodology choice. A choice which can have a profound effect upon the way a research is designed and the outcome of the research. Literature on research methodologies is voluminous, however, there has been little effort to discuss the three main research methodologies in a single manuscript. Grounded in an extensive literature review this paper discusses quantitative, qualitative and mixed research methodologies, and highlights the pros and cons of each methodology. The attributes of each research methodology are also discussed.


The Dark Side Of Banning Hacking Technique Discussion, Qiu-Hong Wang, Ting Zhang Le Jun 2017

The Dark Side Of Banning Hacking Technique Discussion, Qiu-Hong Wang, Ting Zhang Le

Research Collection School Of Computing and Information Systems

Prior studies have evidenced the effectiveness of more severe and broader enforcement in deterringcybercrimes. This study addresses the other side of the story. Our data analysis shows that theenforcement against the production / distribution / possession of computer misuse tools tends toincrease the contribution on detection and protection related posts in online hacker forums. Butthis enforcement may discourage those contributors who had originally actively contributed to theprotection discussions. Thus government regulations have to be cautiously justify the incentives ofmultiple parties in the cybersecurity context.


The Retransmission Of Rumor And Rumor Correction Messages On Twitter, Alton Y. K. Chua, Cheng-Ying Tee, Augustine Pang, Ee-Peng Lim Jun 2017

The Retransmission Of Rumor And Rumor Correction Messages On Twitter, Alton Y. K. Chua, Cheng-Ying Tee, Augustine Pang, Ee-Peng Lim

Research Collection Lee Kong Chian School Of Business

This article seeks to examine the relationships among source credibility, message plausibility, message type (rumor or rumor correction) and retransmission of tweets in a rumoring situation. From a total of 5,885 tweets related to the rumored death of the founding father of Singapore Lee Kuan Yew, 357 original tweets without an “RT” prefix were selected and analyzed using negative binomial regression analysis. The results show that source credibility and message plausibility are correlated with retransmission. Also, rumor correction tweets are retweeted more than rumor tweets. Moreover, message type moderates the relationship between source credibility and retransmission as well as that …


Online Advertising, Retail Platform Openness, And Long Tail Sellers, Jianqing Chen, Zhiling Guo Jun 2017

Online Advertising, Retail Platform Openness, And Long Tail Sellers, Jianqing Chen, Zhiling Guo

Research Collection School Of Computing and Information Systems

It becomes increasingly popular that some large online retailers such as Amazon open their platforms to allow third-party retail competitors to sell on their own platforms. We develop an analytical model to examine this retailer market place model and its business impact. We assume that a leading retailer has both valuation advantage that may come from its reputation and information advantage that may come from its brand awarenewss. We find that the availability of relatively low-cost advertising through social media or search engine can effectively reduce the leading retailer's information advantage, and thus be an important driving force for its …


Charitable Fundraising: Gaining Donors' Trust On Online Platforms, Deserinas Sulaeman Jun 2017

Charitable Fundraising: Gaining Donors' Trust On Online Platforms, Deserinas Sulaeman

Research Collection School Of Computing and Information Systems

Trust is crucial in the relationships between charitable fundraisers and potential donors. This study examines factors that can help fundraisers gain potential donors’ trust, which is crucial to the success of the campaigns. Examining charitable fundraising campaigns on an online platform, this study finds that trust issues can be mitigated by providing a campaign description that is more sophisticated, more informative, and with fewer errors. Additionally, setting a higher campaign funding goal tends to lead to a more successful campaign. These characteristics likely reflect a competent, committed, and passionate fundraiser. On the other hand, mere exposure to a wide set …


On Self-Selection Biases In Online Product Reviews, Nan Hu, Paul A. Pavlou, Jie Zhang Jun 2017

On Self-Selection Biases In Online Product Reviews, Nan Hu, Paul A. Pavlou, Jie Zhang

Research Collection School Of Computing and Information Systems

Online product reviews help consumers infer product quality, and the mean (average) rating is often used as a proxy for product quality. However, two self-selection biases, acquisition bias (mostly consumers with a favorable predisposition acquire a product and hence write a product review) and underreporting bias (consumers with extreme, either positive or negative, ratings are more likely to write reviews than consumers with moderate product ratings), render the mean rating a biased estimator of product quality, and they result in the well-known J-shaped (positively skewed, asymmetric, bimodal) distribution of online product reviews. To better understand the nature and consequences of …


Detecting Deception In Asynchronous Text, Fletcher Glancy May 2017

Detecting Deception In Asynchronous Text, Fletcher Glancy

Annual ADFSL Conference on Digital Forensics, Security and Law

Glancy and Yadav (2010) developed a computational fraud detection model (CFDM) that successfully detected financial reporting fraud in the text of the management’s discussion and analysis (MDA) portion of annual filings with the United States Securities and Exchange Commission (SEC). This work extends the use of the CFDM to additional genres, demonstrates the generalizability of the CFDM and the use of text mining for quantitatively detecting deception in asynchronous text. It also demonstrates that writers committing fraud use words differently from truth tellers.


Migrating Behavior Search’S User Interface From Swing To Javafx, An Nguyen Dang May 2017

Migrating Behavior Search’S User Interface From Swing To Javafx, An Nguyen Dang

Celebration of Learning

Agent-based models (ABMs) is a genre of computer modeling that simulates actions and interactions between individual entities (agents). ABM is widely used to simulate behavior in many fields, including biology, ecology, chemistry, physics, economics, and social science. NetLogo is a well-known agent-based programming language that provides a powerful platform to build and examine ABMs. However, to fully analyze a model one must run the model many times with different parameters, which can be a very daunting task. Therefore, Dr. Forrest Stonedahl developed BehaviorSearch, a software tool to help with automating the exploration of ABMs. The software interfaces with the NetLogo …


Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil May 2017

Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil

School of Professional Studies

The capstone project report emphasizes the importance of a job ladder and the need of an hour to implement it at UMASS Memorial health care. The scope of this project is to create a well-established job ladder at UMASS with pre-defined standards on job levels related to Information Technology department that would facilitate in hiring, developing and promoting employees at various stages.


A Learning Framework For The Ywca Central Massachusetts, Dayna Ankermann, Manjushree Burdekar, Priyanka Joshi, Ying Song, Yumeng Chen, Xing Xie May 2017

A Learning Framework For The Ywca Central Massachusetts, Dayna Ankermann, Manjushree Burdekar, Priyanka Joshi, Ying Song, Yumeng Chen, Xing Xie

School of Professional Studies

After meeting with the Director of Wellness and Health Equity at the YWCA Central Massachusetts (which will be referred to as the YWCA from here on out), we learned that as a non-profit gym and health center, it is heavily underfunded. The main focus of the project was to determine how to upkeep the facility while bringing in new customers with limited resources and budget. Due to the needs of the YWCA, our group focused on six aspects: revenue stream, donor retention, increasing membership, customer experience, social media marketing, and membership fee structure. After completing extensive research, we were able …


Human Services Management (Hsm) Certificate Program Expansion To Western Massachusetts Feasibility Study, Paul Campbell, Patrick Deschenes, Maria Pacheco, Bradley Paul, Elizabeth Vittum, Jing Zhang May 2017

Human Services Management (Hsm) Certificate Program Expansion To Western Massachusetts Feasibility Study, Paul Campbell, Patrick Deschenes, Maria Pacheco, Bradley Paul, Elizabeth Vittum, Jing Zhang

School of Professional Studies

One of the most popular cost-savings programs that the Providers’ Council currently offers its members is a Certificate in Nonprofit Human Service Management (HSM) provided in partnership with Clark University and Suffolk University. As human services providers are struggling to hire and retain qualified staff, the need to provide professional development opportunities to help grow and expand a skilled health and human services workforce is a critical issue facing nonprofit organizations and communities in Massachusetts. This feasibility study examines the viability of Providers’ Council and Clark University expanding its HSM Certificate Program to organizations and staff located in western Massachusetts. …


Somali National University, Sharmarke Abdulla, Nikala Pieroni, Jenna Caskie, Sergii Odnodvorets, Tanyue Gong, Lahari Dasari May 2017

Somali National University, Sharmarke Abdulla, Nikala Pieroni, Jenna Caskie, Sergii Odnodvorets, Tanyue Gong, Lahari Dasari

School of Professional Studies

The executive summary presents an overview of the principal conclusions and recommendations for Somali National University Faculty of Education (FoEd) regarding the following concerns: Difficulty with recruiting high quality prospects to the FoEd; Ineffective and counterintuitive use of social media as a tool to improve brand equity, as well as as a tool to attract and communicate with prospective and current students; Unbalanced gender ratio of current student body; Absence of student services and student supports; Low student retention rate; Limited resources for academic advising; This document is the result of a Clark University School of Professional Studies Capstone Project.


Country 2.0: Upgrading Cities With Smart Technologies, Steven M. Miller May 2017

Country 2.0: Upgrading Cities With Smart Technologies, Steven M. Miller

Asian Management Insights

Advancements in technology are being used to transform our cities into smart cities, but the process is not without its risks.


Joint Optimization Of Resource Provisioning In Cloud Computing, Jonathan David Chase, Dusit Niyato May 2017

Joint Optimization Of Resource Provisioning In Cloud Computing, Jonathan David Chase, Dusit Niyato

Research Collection School Of Computing and Information Systems

Cloud computing exploits virtualization to provision resources efficiently. Increasingly, Virtual Machines (VMs) have high bandwidth requirements; however, previous research does not fully address the challenge of both VM and bandwidth provisioning. To efficiently provision resources, a joint approach that combines VMs and bandwidth allocation is required. Furthermore, in practice, demand is uncertain. Service providers allow the reservation of resources. However, due to the dangers of over-and under-provisioning, we employ stochastic programming to account for this risk. To improve the efficiency of the stochastic optimization, we reduce the problem space with a scenario tree reduction algorithm, that significantly increases tractability, whilst …


Follow-My-Lead: Intuitive Indoor Path Creation And Navigation Using See-Through Interactive Videos, Quentin Roy, Simon T. Perrault, Shengdong Zhao, Richard Davis, Anuroop Pattena Vaniyar, Velko Vechev, Youngki Lee, Archan Misra May 2017

Follow-My-Lead: Intuitive Indoor Path Creation And Navigation Using See-Through Interactive Videos, Quentin Roy, Simon T. Perrault, Shengdong Zhao, Richard Davis, Anuroop Pattena Vaniyar, Velko Vechev, Youngki Lee, Archan Misra

Research Collection School Of Computing and Information Systems

We present Follow-My-Lead, an alternative indoor navigation technique that uses visual information recorded on an actual navigation path as a navigational guide. Its design revealed a trade-off between the fidelity of information provided to users and their effort to acquire it. Our first experiment revealed that scrolling through a continuous image stream of the navigation path is highly informative, but it becomes tedious with constant use. Discrete image checkpoints require less effort, but can be confusing. A balance may be struck by adding fast video transitions between image checkpoints, but precise control is required to handle difficult situations. Authoring still …


Household Informedness And Policy Analytics For The Collection And Recycling Of Household Hazardous Waste In California, Kustini Lim-Wavde, Robert J. Kauffman, Gregory S. Dawson May 2017

Household Informedness And Policy Analytics For The Collection And Recycling Of Household Hazardous Waste In California, Kustini Lim-Wavde, Robert J. Kauffman, Gregory S. Dawson

Research Collection School Of Computing and Information Systems

Collection and recycling of household hazardous waste (HHW) can vary due to differences in household incomes, demographics, material recyclability, and HHW collection programs. We evaluate the role of household informedness, the degree to which households have the necessary information to make utility-maximizing decisions about the handling of their waste. Household informedness seems to be influenced by HHW public education and environmental quality information. We assess the effects of household informedness on HHW collection and recycling using panel data, community surveys, drinking water compliance reports, and census data in California from 2004 to 2012. The results enable the calculation of …


Who Will Leave The Company?: A Large-Scale Industry Study Of Developer Turnover By Mining Monthly Work Report, Lingfeng Bao, Zhenchang Xing, Xin Xia, David Lo, Shanping Li May 2017

Who Will Leave The Company?: A Large-Scale Industry Study Of Developer Turnover By Mining Monthly Work Report, Lingfeng Bao, Zhenchang Xing, Xin Xia, David Lo, Shanping Li

Research Collection School Of Computing and Information Systems

Software developer turnover has become a big challenge for information technology (IT) companies. The departure of key software developers might cause big loss to an IT company since they also depart with important business knowledge and critical technical skills. Understanding developer turnover is very important for IT companies to retain talented developers and reduce the loss due to developers' departure. Previous studies mainly perform qualitative observations or simple statistical analysis of developers' activity data to understand developer turnover. In this paper, we investigate whether we can predict the turnover of software developers in non-open source companies by automatically analyzing monthly …


The Creation Of A Building Map Application For A University Setting, William T. Whitesell Apr 2017

The Creation Of A Building Map Application For A University Setting, William T. Whitesell

Senior Honors Theses

The use of navigational technology in mobile and web devices has sharply increased in recent years. With the capability to create interactive maps now available, navigating in real time between locations has become possible. This is especially essential in areas and organizations experiencing rapid expansion like Liberty University (LU). Therefore, the author proposes a project to create an interactive map application (IMA) for LU’s academic buildings that is scalable and usable through both the university’s website and with a mobile application. There are several considerations that must be taken into account when creating the LU map application, such as development …


Viewability Prediction For Display Advertising, Chong Wang Apr 2017

Viewability Prediction For Display Advertising, Chong Wang

Dissertations

As a massive industry, display advertising delivers advertisers’ marketing messages to attract customers through graphic banners on webpages. Display advertising is also the most essential revenue source of online publishers. Currently, advertisers are charged by user response or ad serving. However, recent studies show that users barely click or convert display ads. Moreover, about half of the ads are actually never seen by users. In this case, advertisers cannot enhance their brand awareness and increase return on investment. Publishers also lose much revenue. Therefore, the ad pricing standards are shifting to a new model: ad impressions are paid if they …


Disruption: The New Norm?, Singapore Management University Apr 2017

Disruption: The New Norm?, Singapore Management University

Perspectives@SMU

Accelerating automisation and increasing lifespans are creating disruptions to existing economic and education models. How can governments and industry address the resulting upheavals?


Factored Similarity Models With Social Trust For Top-N Item Recommendation, Guibing Guo, Jie Zhang, Feida Zhu, Xingwei Wang Apr 2017

Factored Similarity Models With Social Trust For Top-N Item Recommendation, Guibing Guo, Jie Zhang, Feida Zhu, Xingwei Wang

Research Collection School of Computing and Information Systems

Trust-aware recommender systems have attracted much attention recently due to the prevalence of social networks. However, most existing trust-based approaches are designed for the recommendation task of rating prediction. Only few trust-aware methods have attempted to recommend users an ordered list of interesting items, i.e., item recommendation. In this article, we propose three factored similarity models with the incorporation of social trust for item recommendation based on implicit user feedback. Specifically, we introduce a matrix factorization technique to recover user preferences between rated items and unrated ones in the light of both user-user and item-item similarities. In addition, we claim …


Understanding The Information-Based Transformation Of Strategy And Society, Eric K. Clemons, Rajiv M. Dewan, Robert J. Kauffman, Thomas A. Weber Apr 2017

Understanding The Information-Based Transformation Of Strategy And Society, Eric K. Clemons, Rajiv M. Dewan, Robert J. Kauffman, Thomas A. Weber

Research Collection School Of Computing and Information Systems

The world economy is undergoing dramatic changes, largely driven by the new availability of fine-grained information. Innovative ways of using data—large and small—have also prompted a rethinking of the boundaries for the combination and use of knowledge. The strategic design of information flows in the economy has the upside of higher economic rents and competitive advantage, as well as the downsides of wealth inequality and abuse of power. This has brought a wide range of regulatory challenges. To understand the nature of these sweeping changes, it is important to examine the new ways information is used, and how information flows …


Role Of Requirements Engineering In Software Project’S Success, Sujatha Alla Apr 2017

Role Of Requirements Engineering In Software Project’S Success, Sujatha Alla

Engineering Management & Systems Engineering Theses & Dissertations

Despite considerable time and resources spent on the initiation phase of software projects, discrepancies often exist between formal project documentation, customer requirements, and final project specifications. Such discrepancies in the requirements management process can have a very negative impact on final project outcomes. A Business Requirements Document (BRD) constitutes the formal software requirements documentation, which typically includes stakeholders’ needs and expectations and project scope while providing a clear project roadmap and project plan. According to IEEE standards, a BRD should be a structured document that includes specific elements such as functional and technical requirements while incorporating certain traits such as …


Inferring User Consumption Preferences From Social Media, Yang Li, Jing Jiang, Ting Liu Mar 2017

Inferring User Consumption Preferences From Social Media, Yang Li, Jing Jiang, Ting Liu

Research Collection School Of Computing and Information Systems

Social Media has already become a new arena of our lives and involved different aspects of our social presence. Users' personal information and activities on social media presumably reveal their personal interests, which offer great opportunities for many e-commerce applications. In this paper, we propose a principled latent variable model to infer user consumption preferences at the category level (e.g. inferring what categories of products a user would like to buy). Our model naturally links users' published content and following relations on microblogs with their consumption behaviors on e-commerce websites. Experimental results show our model outperforms the state-of-the-art methods significantly …


Location Matters: Geospatial Policy Analytics Over Time For Household Hazardous Waste Collection In California, Kustini Lim-Wavde, Robert John Kauffman, Tin Seong Kam, Gregory S. Dawson Mar 2017

Location Matters: Geospatial Policy Analytics Over Time For Household Hazardous Waste Collection In California, Kustini Lim-Wavde, Robert John Kauffman, Tin Seong Kam, Gregory S. Dawson

Research Collection School Of Computing and Information Systems

By integrating mapping and geospatial data into a county-level datasetfor exploratory analysis, we will demonstrate how to provide useful insightsfor waste managers and local governments regarding spatial patterns ofhousehold hazardous waste (HHW) collection and how it changes over time. We usemap-based visualization to display patterns of spatial intensity and countylocations for HHW collection in California from 2004 to 2015. We use exploratory spatial data analyticsmethods to characterize the spatial distribution of HHW collected per person.When we considered the spatial relationships, we were able to develop andestimate a geographically-weighted regression to explain how different regionalfactors influence the amount of HHW collected. …