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2020

Impatient customers

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Full-Text Articles in Numerical Analysis and Computation

Impatient Customers In An Markovian Queue With Bernoulli Schedule Working Vacation Interruption And Setup Time, P. Manoharan, T. Jeeva Dec 2020

Impatient Customers In An Markovian Queue With Bernoulli Schedule Working Vacation Interruption And Setup Time, P. Manoharan, T. Jeeva

Applications and Applied Mathematics: An International Journal (AAM)

In this paper, using probability generating function method, Impatient customers in an Markovian queue with Bernoulli schedule working vacation interruption and setup time is discussed. Customers impatience is due to the servers vacation. During the working vacation period, if there are customers in the queue, the vacation can be interrupted at a service completion instant and the server begins a regular service period with probability (1 - b) or continues the vacation with probability b. We obtain the probability generating functions of the stationary state probabilities, performance measures, sojourn time of a customer and stochastic decomposition of the queue length, …


On A Multiserver Queueing System With Customers’ Impatience Until The End Of Service Under Single And Multiple Vacation Policies, Mokhtar Kadi, Amina A. Bouchentouf, Lahcene Yahiaoui Dec 2020

On A Multiserver Queueing System With Customers’ Impatience Until The End Of Service Under Single And Multiple Vacation Policies, Mokhtar Kadi, Amina A. Bouchentouf, Lahcene Yahiaoui

Applications and Applied Mathematics: An International Journal (AAM)

This paper deals with a multiserver queueing system with Bernoulli feedback and impatient customers (balking and reneging) under synchronous multiple and single vacation policies. Reneged customers may be retained in the system. Using probability generating functions (PGFs) technique, we formally obtain the steady-state solution of the proposed queueing system. Further, important performance measures and cost model are derived. Finally, numerical examples are presented.