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An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, Fausto Cavallaro Mar 2019

An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, Fausto Cavallaro

Branch Mathematics and Statistics Faculty and Staff Publications

The aim of this paper is to make a proposal for an easy–to–use approach to the evaluation of customer satisfaction in restaurants. In order to provide a reliable way to collect respondents’ real attitudes, an approach based on the use of smaller number of evaluation criteria and interactive questionnaire created in a spreadsheet file is proposed in this paper, whereby an easy-to-understand and simple-touse procedure is proposed for determining weights of criteria. In addition to the said, the proposed approach applies the simplified SERVQUAL-based approach, for which reason a simplified version of the Weighted Sum Method based on the decision …

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New Types Of Neutrosophic Set/Logic/Probability, Neutrosophic Over-/ Under-/ Off Set, Neutrosophic Refined Set, And Their Extension To Plithogenic Set/Logic/Probability, With Applications, Florentin Smarandache Jan 2019

New Types Of Neutrosophic Set/Logic/Probability, Neutrosophic Over-/ Under-/ Off Set, Neutrosophic Refined Set, And Their Extension To Plithogenic Set/Logic/Probability, With Applications, Florentin Smarandache

Branch Mathematics and Statistics Faculty and Staff Publications

This international collective massive book, edited by Florentin Smarandache, has 716 pages, and represents the special issue on neutrosophic environment at SYMMETRY international journal (Scopus, Web of Science, IF: 2.143). The book contains 37 published papers, by 73 authors and coauthors, from 13 countries from around the world, in alphabetical order: China, Cuba, Ecuador, Egypt, India, Jordan, Korea, Malaysia, Pakistan, Romania, Saudi Arabia, United Kingdom, and United States of America.

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An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, F. Cavallaro Jan 2019

An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, F. Cavallaro

Branch Mathematics and Statistics Faculty and Staff Publications

The aim of this paper is to make a proposal for an easy–to–use approach to the evaluation of customer satisfaction in restaurants. In order to provide a reliable way to collect respondents’ real attitudes, an approach based on the use of smaller number of evaluation criteria and interactive questionnaire created in a spreadsheet file is proposed in this paper, whereby an easy-to-understand and simple-touse procedure is proposed for determining weights of criteria. In addition to the said, the proposed approach applies the simplified SERVQUAL-based approach, for which reason a simplified version of the Weighted Sum Method based on the decision …

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Virtuous Discourse In The Specialty Coffee Sector: How Social Responsibility Practices Fragment Pursuits For A Supply Chain, Jane H. Motsinger Apr 2018

Virtuous Discourse In The Specialty Coffee Sector: How Social Responsibility Practices Fragment Pursuits For A Supply Chain, Jane H. Motsinger

Geography ETDs

A diversity of public and private initiatives strive to address the human-environment challenges confronting the global coffee industry, including certifications like Fairtrade, direct trade sourcing models, and efforts led by NGOs. Research examines the outcomes of major certification programs and the private initiatives of corporations like Starbucks. Much less is known about the business practices of the small specialty coffee businesses that increasingly advertise sustainable business practices. Yet, their collective business practices likely influence the industry-wide efforts to achieve a sustainable supply chain. This research examines how small specialty coffee roasting and importing companies represent their socially responsible business practices …

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Special Issue : Neutrosophic Multi-Criteria Decision Making, Florentin Smarandache, Jun Ye, Yan Hui Guo Jan 2018

Special Issue : Neutrosophic Multi-Criteria Decision Making, Florentin Smarandache, Jun Ye, Yan Hui Guo

Branch Mathematics and Statistics Faculty and Staff Publications

The notion of a neutrosophic quadruple BCK/BCI-number is considered in the first article (“Neutrosophic Quadruple BCK/BCI-Algebras”, by Young Bae Jun, Seok-Zun Song, Florentin Smarandache, and Hashem Bordbar), and a neutrosophic quadruple BCK/BCI-algebra, which consists of neutrosophic quadruple BCK/BCI-numbers, is constructed. Several properties are investigated, and a (positive implicative) ideal in a neutrosophic quadruple BCK-algebra and a closed ideal in a neutrosophic quadruple BCI-algebra are studied. Given subsets A and B of a BCK/BCI-algebra, the set NQ(A,B), which consists of neutrosophic quadruple BCK/BCInumbers with a condition, is established. Conditions for the set NQ(A,B) to be a (positive implicative) ideal of a …

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Neutrosophic Linear Programming Problems, Florentin Smarandache, Abdel-Nasser Hussian, Mai Mohamed, Mohamed Abdel-Baset Jan 2018

Neutrosophic Linear Programming Problems, Florentin Smarandache, Abdel-Nasser Hussian, Mai Mohamed, Mohamed Abdel-Baset

Branch Mathematics and Statistics Faculty and Staff Publications

Smarandache presented neutrosophic theory as a tool for handling undetermined information. Wang et al. introduced a single valued neutrosophic set that is a special neutrosophic sets and can be used expediently to deal with real-world problems, especially in decision support. In this paper, we propose linear programming problems based on neutrosophic environment. Neutrosophic sets are characterized by three independent parameters, namely truth-membership degree (T), indeterminacy-membership degree (I) and falsity-membership degree (F), which are more capable to handle imprecise parameters. We also transform the neutrosophic linear programming problem into a crisp programming model by using neutrosophic set parameters. To measure the …

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Notions Of Rough Neutrosophic Digraphs, Florentin Smarandache, Nabeela Ishfaq, Sidra Sayed, Muhammad Akram Jan 2018

Notions Of Rough Neutrosophic Digraphs, Florentin Smarandache, Nabeela Ishfaq, Sidra Sayed, Muhammad Akram

Branch Mathematics and Statistics Faculty and Staff Publications

Graph theory has numerous applications in various disciplines, including computer networks, neural networks, expert systems, cluster analysis, and image capturing. Rough neutrosophic set (NS) theory is a hybrid tool for handling uncertain information that exists in real life. In this research paper, we apply the concept of rough NS theory to graphs and present a new kind of graph structure, rough neutrosophic digraphs. We present certain operations, including lexicographic products, strong products, rejection and tensor products on rough neutrosophic digraphs. We investigate some of their properties. We also present an application of a rough neutrosophic digraph in decision-making.

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Rough Neutrosophic Digraphs With Application, Florentin Smarandache, Sidra Sayed, Nabeela Ishfaq, Muhammad Akram Jan 2018

Rough Neutrosophic Digraphs With Application, Florentin Smarandache, Sidra Sayed, Nabeela Ishfaq, Muhammad Akram

Branch Mathematics and Statistics Faculty and Staff Publications

A rough neutrosophic set model is a hybrid model which deals with vagueness by using the lower and upper approximation spaces. In this research paper, we apply the concept of rough neutrosophic sets to graphs. We introduce rough neutrosophic digraphs and describe methods of their construction. Moreover, we present the concept of self complementary rough neutrosophic digraphs. Finally, we consider an application of rough neutrosophic digraphs in decision-making.

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Mcdm Method For N-Wise Criteria Comparisons And Inconsistent Problems, Florentin Smarandache, Azeddine Elhassouny May 2017

Mcdm Method For N-Wise Criteria Comparisons And Inconsistent Problems, Florentin Smarandache, Azeddine Elhassouny

Branch Mathematics and Statistics Faculty and Staff Publications

The purpose of this paper is to present an e[xtension and alternative of the hybrid method based on Saaty’s Analytical Hierarchy Process and Technique for Order Preference by Similarity to Ideal Solution method (AHP-TOPSIS), that based on the AHP and its use of pairwise comparisons, to a new method called α -D MCDM-TOPSIS( α -Discounting Method for multicriteria decision making-TOPSIS). The new method overcomes limits of AHP which work only for pairwise comparisons of criteria to any-wise (n-wise) comparisons, with crisp coefficients or with interval-valued coefficients. α-D MCDM-TOPSIS is verified by some examples to demonstrate how it allows for consistency, …

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Neutrosophic Parametrized Soft Set Theory And Its Decision Making, Said Broumi, Irfan Deli, Florentin Smarandache Jan 2014

Neutrosophic Parametrized Soft Set Theory And Its Decision Making, Said Broumi, Irfan Deli, Florentin Smarandache

Branch Mathematics and Statistics Faculty and Staff Publications

In this work, we present definition of neutrosophic parameterized (NP) soft set and its operations. Then we define NP-aggregation operator to form NP-soft decision making method which allows constructing more efficient decision processes. We also dive an example which shows that they can be successfully applied to problem that contain indeterminacy.

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Communication Neutrosophic Routes, Florentin Smarandache, Ştefan Vlăduţescu Jan 2014

Communication Neutrosophic Routes, Florentin Smarandache, Ştefan Vlăduţescu

Branch Mathematics and Statistics Faculty and Staff Publications

Any manifestation of life is a component of communication, it is crossed by a communication passage. People irrepressibly generate meanings. As structuring domain of meanings, communication is a place where meanings burst out volcanically. Manifestations of life are surrounded by a halo of communicational meanings. Human material and ideatic existence includes a great potential of communication in continuous extension. The human being crosses the path of or is at the intersection of different communicational thoroughfares. The life of human beings is a place of communication. Consequently, any cognitive or cogitative manifestation presents a route of communication. People consume their lives …

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Multi-Criteria Decision Making Based On Dsmt-Ahp, Jean Dezert, Jean Marc Tacnet, Mireille Batton-Hubert, Florentin Smarandache Jan 2014

Multi-Criteria Decision Making Based On Dsmt-Ahp, Jean Dezert, Jean Marc Tacnet, Mireille Batton-Hubert, Florentin Smarandache

Branch Mathematics and Statistics Faculty and Staff Publications

In this paper, we present an extension of the multicriteria decision making based on the Analytic Hierarchy Process (AHP) which incorporates uncertain knowledge matrices for generating basic belief assignments (bba’s). The combination of priority vectors corresponding to bba’s related to each (sub)- criterion is performed using the Proportional Conflict Redistribution rule no. 5 proposed in Dezert-Smarandache Theory (DSmT) of plausible and paradoxical reasoning. The method presented here, called DSmT-AHP, is illustrated on very simple examples.

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Clan Capitalism, Graph Distance, And Other Issues, Florentin Smarandache, Victor Christianto Jan 2013

Clan Capitalism, Graph Distance, And Other Issues, Florentin Smarandache, Victor Christianto

Branch Mathematics and Statistics Faculty and Staff Publications

This book consists of 6 papers focusing on social and economic issues. The topics covered include graph distance and optimal communication, migration in Jaipur, urbanization, clan capitalism, world population growth rate, and scientific inquiry. These papers were written in the period between 20092010. Hopefully the readers will find some new insights in this collection of papers.

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Neutrosophic Emergencies And Incidences, Florentin Smarandache, Stefan Vladutescu Jan 2013

Neutrosophic Emergencies And Incidences, Florentin Smarandache, Stefan Vladutescu

Branch Mathematics and Statistics Faculty and Staff Publications

No abstract provided.

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Generalized Interval Neutrosophic Soft Set And Its Decision Making Problem, Said Broumi Jan 2011

Generalized Interval Neutrosophic Soft Set And Its Decision Making Problem, Said Broumi

Branch Mathematics and Statistics Faculty and Staff Publications

In this work, we introduce the concept of generalized interval neutrosophic soft set and study their operations. Finally, we present an application of generalized interval neutrosophic soft set in decision making problem.

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Cultural Advantage For Cities: An Alternative For Developing Countries, Florentin Smarandache, Victor Christianto May 2008

Cultural Advantage For Cities: An Alternative For Developing Countries, Florentin Smarandache, Victor Christianto

Branch Mathematics and Statistics Faculty and Staff Publications

No abstract provided.

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