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Full-Text Articles in Health and Medical Administration

Analisis Produk Layanan Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp Dan 4 P (Product, Price, Place Dan Promotion), Ni Putu Sri Wahyuni Jun 2020

Analisis Produk Layanan Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp Dan 4 P (Product, Price, Place Dan Promotion), Ni Putu Sri Wahyuni

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Service marketing strategy will increase the level of customer satisfaction with marketing mix consisting of 4 P (product, price, place, promotion) and supported by modern STP marketing strategies (Segmenting, Targeting and Positioning) as a technique to look for market opportunities, so that the hospital is able to provide health services according to customer needs. The research conducted is descriptive research, which is a research method that aims to describe a situation objectively, to solve the problem being faced. The data used are secondary data that includes inpatient visit data, occupancy data for inpatient rooms, and community satisfaction data in inpatient …


Penggunaan Media Sosial Di Rumah Sakit: A Systematic Review, Andini Tri Wijayati, Angesti Drea Habsari Drea Habsari, Arinahaq Arinahaq, Fiki Kusumasari, Rosa Selvia, Rovels Agber Maywell Iroth Jun 2020

Penggunaan Media Sosial Di Rumah Sakit: A Systematic Review, Andini Tri Wijayati, Angesti Drea Habsari Drea Habsari, Arinahaq Arinahaq, Fiki Kusumasari, Rosa Selvia, Rovels Agber Maywell Iroth

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The progression of Internet access changes from passive consumer interaction becomes active consumer to seek health information. Social media not only a recreational instrument but also for business and organization. Initially, consumers obtained health information from websites that were one-way (only receiving information) but nowadays social media change consumer become two directions (receiving and spread information). This eligibility study was a systematic review with PRISMA (Preferring Reposting Items for Systematic Review and Meta-Analysis Protocols) approach. Conducted by searching articles from one database Science Direct and published from January 2014 to 2019. Searching and screening proces resulted in 5 articles to …


Pelayanan Consultation Liaison Psychiatry (Clp) Menuju Peningkatan Pelayanan Yang Lebih Holistik Di Rumah Sakit Tingkat Ii Udayana Denpasar, Rinie Indah Chandra Wirasati, Ede Surya Darmawan Jun 2020

Pelayanan Consultation Liaison Psychiatry (Clp) Menuju Peningkatan Pelayanan Yang Lebih Holistik Di Rumah Sakit Tingkat Ii Udayana Denpasar, Rinie Indah Chandra Wirasati, Ede Surya Darmawan

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

In the past, the medical field was still dominated by a medical model approach which was still overshadowed by a physical-psychic dichotomy. The reality shows that there are a lot of 'sick' conditions that are not enough to be overcome only by a medical model approach. Many physical complaints do not show obvious physical abnormalities, as well as many physical diseases whose morbidity and mortality are strongly influenced by mental-emotional conditions. Not to mention the various conditions of chronic illness or disability, which have a mental-emotional / psychosocial impact that greatly reduces the quality of life of the patient in …


The Influence Of Marketing Mix In Medical Tourism, Heppi Kartika Rahmawati Jun 2020

The Influence Of Marketing Mix In Medical Tourism, Heppi Kartika Rahmawati

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Marketing mix, medical tourism, 7P marketing


Marketing Mix Vs Loyalitas Pasien: Studi Literatur, M. Andri Junaidi, Wahyu Sulistiadi Feb 2020

Marketing Mix Vs Loyalitas Pasien: Studi Literatur, M. Andri Junaidi, Wahyu Sulistiadi

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Marketing is the entire activity and process of making, communicating, delivering, offering something feasible for customers, clients, co-workers and society in general. The relationship with the hospital, because the hospital is classified as a semi-business organization. Hospitals must use marketing to face all the problems that exist and take all opportunities in order to survive, one of which is the marketing mix. The method used in this paper is a literature review using PRISMA. This resulted in 13 journals, both domestic and foreign. The marketing mix is needed as a way of marketing the hospital. From the search results, it …


Business Development Of Dental Services Marketing In Hospital: A Systematic Review, Ferti Dwi Ekasari, Wahyu Sulistiadi Feb 2020

Business Development Of Dental Services Marketing In Hospital: A Systematic Review, Ferti Dwi Ekasari, Wahyu Sulistiadi

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

One of the health services in the hospital is dental and oral health care. Hospitals must establish a good marketing strategy for their organizations in an effort to continue to improve or maintain the expected position. Based on the above, it is necessary to know what efforts can be made by dental outpatient clinics in developing marketing of dental and oral health services in dental clinics in hospitals to increase patient visits to hospital dental clinics. This study use Systematic Review with PRISMA method retrieved from online database such as ProQuest, willy online, J Store, Scopus and Google Schoolars using …


Strategies Of Hospital Marketing For Increasing Patient Satisfaction: A Systematic Review, Lenggo Geni Sari Feb 2020

Strategies Of Hospital Marketing For Increasing Patient Satisfaction: A Systematic Review, Lenggo Geni Sari

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Patient satisfaction is the most important of hospital goal. The hospital who has focused to customer satisfaction, obtain some basic benefits, like the hospital's reputation is more positive in the eyes customers and the community and encourage the creation of customer loyalty which makes it possible for hospitals increase profits, harmoniously the relationship of the hospital to its customers and encourage everyone in the hospital to work with more goals well. Strategies of hospital marketing are needed to increase patient satisfaction. We use Systematic Review with PRISMA method retrieved from online database such as ProQuest, Wiley online, J Store, Sciencedirect …


Analisis Perencanaan Obat Berdasarkan Metode Abc Indeks Kritis Di Instalasi Farmasi Rumah Sakit Umum Daerah Ciawi, Irwan Unggul Widodo, Pujianto Pujianto Feb 2020

Analisis Perencanaan Obat Berdasarkan Metode Abc Indeks Kritis Di Instalasi Farmasi Rumah Sakit Umum Daerah Ciawi, Irwan Unggul Widodo, Pujianto Pujianto

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Pharmacy unit has important role to determine service quality in hospital. For supporting patients service, Ciawi Region Public Hospital used drugs based on national formulatorium which is contain 1.176 kind of drugs with investation value Rp. 17.315.126.250,-. Ciawi Region Public Hospital already became National Health Coverage provider since 2014 with 74,04% the Indonesian National Healthcare Insurance (BPJS) patients and getting increase everyday. The big investation and amount of drugs need to supervise for accurate drugs support and getting effectivity and eficiency. Consumption method which already used by Ciawi Region Public Hospital is not fulfillt he drugs demand yet, still making …


Strategi Segmentasi, Target Dan Posisi Pasar Klinik Aestetik Di Rs Multazam Medika, Evie Ni’Matunnisa Feb 2020

Strategi Segmentasi, Target Dan Posisi Pasar Klinik Aestetik Di Rs Multazam Medika, Evie Ni’Matunnisa

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Aesthetics Clinic is a product that began to be developed, both independent clinics or in hospitals. With the growing technology used, it makes people more concerned about skin health so that beauty service products can be an alternative business strategy that can be developed and become a profit for private hospitals today. With the increasing competition between hospitals, the addition of aesthetic clinic services at Multazam Medika Hospital is expected to bring something new in the development of hospital marketing products. This study uses a descriptive analysis methodology whose results will be input for hospitals in determining business strategies.


Studi Deskriptif Analisa Promosi Layanan Rumah Sakit, Ni Putu Indra Dewi, Anindita Santoso, Handi Wirawan, Joan Puspita Tanumihardja Feb 2020

Studi Deskriptif Analisa Promosi Layanan Rumah Sakit, Ni Putu Indra Dewi, Anindita Santoso, Handi Wirawan, Joan Puspita Tanumihardja

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Health services have entered an era of competition that requires hospitals to be able to provide superior services to attract consumers (patients). Hospitals need to implement an effective marketing system so that outreach targets and ultimately service utilization can be achieved by using integrated marketing communication techniques to coordinate and control various elements of the promotional mix. In this manuscript, the researcher analyzes the promotion of hospital services using a descriptive study method.


Strategi Pemasaran Modalitas Radiologi Mri Dengan Metode Analisis Segmentasi,Target, Dan Posisi Di Rs Harapan Keluarga Mataram, Handi Wirawan Feb 2020

Strategi Pemasaran Modalitas Radiologi Mri Dengan Metode Analisis Segmentasi,Target, Dan Posisi Di Rs Harapan Keluarga Mataram, Handi Wirawan

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The increasing number of hospitals in Indonesia, as well as the increasing public demand for quality and affordable health facilities, has made competition in the hospital service industry so tight. In order to compete more effectively, hospitals need to implement marketing strategies. This research is a research in the field of hospital marketing management, especially regarding the analysis of segments, targets, market position and product differentiation of services at the general inpatient unit of RSHK Mataram. This study aims to find out empirical evidence about the effect of Segmentation, Targeting, and Positioning Strategies on the marketing strategy of MRI radiology …


Analisis Kinerja Dokter Verifikator Internal Dalam Menurunkan Angka Klaim Pending Di Rsud Koja Tahun 2018, Ayu Nadya Kusumawati, Pujianto Pujianto Oct 2019

Analisis Kinerja Dokter Verifikator Internal Dalam Menurunkan Angka Klaim Pending Di Rsud Koja Tahun 2018, Ayu Nadya Kusumawati, Pujianto Pujianto

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The doctor's internal verifier has an important task in reducing the number of pending claims especially for controlling the suitability of coding with diagnoses on medical resumes. This research explain that the performance of internal verifier doctors in reducing the number of pending claims in Koja Hospital in 2018 by reviewing claims files and observations on claim data from 2017 to 2019. This study uses an intervention evaluation study design by analyzing quantitative and qualitative data. The method used is to compare data coding errors on pending hospitalization claims Pre-intervention and Post-Intervention doctor internal verifiers both in number of claims …


Analisis Ketidaklengkapan Rekam Medis Pasien Rawat Inap Di Rumah Sakit Dharma Kerti Tabanan, Made Karma Maha Wirajaya, Ni Made Umi Kartika Dewi Oct 2019

Analisis Ketidaklengkapan Rekam Medis Pasien Rawat Inap Di Rumah Sakit Dharma Kerti Tabanan, Made Karma Maha Wirajaya, Ni Made Umi Kartika Dewi

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

One parameter to determine the quality of health services in hospitals are information from medical records that is good and complete. Based on observations, there are some pieces of missing medical records and there are still some incomplete medical records. This study aim to analysis the complete inpatients medical records at Dharma Kerti Tabanan Hospital. This study was descriptive study conducted at the Dharma Kerti Tabanan Hospital. This study use 232 inpatients medical records and use systematic random sampling. Based on the results of the analysis found that in terms of completeness of identification, classified as incomplete (99.14%). In terms …


Analisis Produk Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp (Segmenting, Targeting, Positioning) Dan 4 P (Product, Price, Place, Promotion), Ni Putu Sri Wahyuni Oct 2019

Analisis Produk Layanan Rawat Inap Di Rsud Wangaya Denpasar Berdasarkan Stp (Segmenting, Targeting, Positioning) Dan 4 P (Product, Price, Place, Promotion), Ni Putu Sri Wahyuni

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Service marketing strategy will increase the level of customer satisfaction with marketing mix consisting of 4 P (product, price, place, promotion) and supported by modern STP marketing strategies (Segmenting, Targeting and Positioning) as a technique to look for market opportunities, so that the hospital is able to provide health services according to customer needs. Descriptive research has been conducted to describe a situation objectively, to solve the problem being faced. The data used are secondary data that includes inpatient visit data, occupancy data for inpatient rooms, and community satisfaction data in inpatient rooms. Based on the results of the study, …


Pengaruh Pelaksanaan Code Stemi Terhadap Strategi Pemasaran Rsupn Dr Cipto Mangunkusumo, Eka Ginanjar, Amal Chalik Sjaaf, Wahyu Sulistiadi Oct 2019

Pengaruh Pelaksanaan Code Stemi Terhadap Strategi Pemasaran Rsupn Dr Cipto Mangunkusumo, Eka Ginanjar, Amal Chalik Sjaaf, Wahyu Sulistiadi

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Nowadays, the competition in the hospital industry business is getting tougher. For this reason, hospitals are required to have innovations and strategies to attract patients. One of the necessary things to encourage patients to come to the hospital is a good hospital marketing strategy. This research aims to identify the impact of CODE STEMI program on the marketing strategy of the Cipto Mangunkusumo National General Hospital. This research uses quantitative methods by tracking medical records and administrative documents, as well as qualitative methods by observation and in-depth interviews. The results showed a decrease in mortality, MACE, door to balloon time, …


Improving Patient Safety And Hospital Service Quality Through Electronic Medical Record: A Systematic Review, Muhammad Firdaus Oct 2019

Improving Patient Safety And Hospital Service Quality Through Electronic Medical Record: A Systematic Review, Muhammad Firdaus

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

To understand the Electronic medical records (EMR) role in improving patient safety and hospital’s service quality. Articles that included and assessed for the eligibility in this review was an article that show an effect of patient’ safety, and product quality in hospital in correlation on using EMR. The most important function of EMR implementation is to improve patient safety in hospital, in addition to reducing cost. EMR reduce excess cost of Hospital Acquired Condition (HAC) by 16%, reduce death due to HAC by 34%. Doctor and nurse’s belief that the quality of patient data is better when EMR are easier …


Analysis Of Marketing Mix Element Affecting Medical Tourism, Tiara Edithia Natalia, Wahyu Sulistiadi Oct 2019

Analysis Of Marketing Mix Element Affecting Medical Tourism, Tiara Edithia Natalia, Wahyu Sulistiadi

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Medical tourism sector, for third world nowadays, is a multifactorial sector that has slowly risen to the point of becoming one of the industries that produces income and pretty competitive in the world, and also has been considered as sophisticated tourism in modern field. This study aims to investigate the elements of the marketing mix and other factors that influence medical tourism. Preferred Reporting Items for Systematic Reviews and Meta Analyses (PRISMA) was used in this study From 11 articles reviewed, it’s found that almost all of the marketing mix element were related to medical tourism in a country. Some …


Strategi Pemasaran Pelayanan Home Care Rumah Sakit Umum Bhakti Rahayu Denpasar, I Nyoman Gede Bayu Wiratama Suwedia, Maria Wahyu Daruki Oct 2019

Strategi Pemasaran Pelayanan Home Care Rumah Sakit Umum Bhakti Rahayu Denpasar, I Nyoman Gede Bayu Wiratama Suwedia, Maria Wahyu Daruki

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Changes in the pattern of diseases to degenerative diseases and chronic diseases are growing lately and many hospitals have not yet developed chronic disease services. Bhakti Rahayu General Hospital has one of them Home Care (HC) services that has been running but has not developed well due to the lack of marketing to patients with categories and diagnoses of diseases that can be treated with HC, so it is necessary to develop and plan strategies in marketing home care services as one of the hospital's earnings. This study was conducted using a pattern of observation and participation; in-depth interviews with …


Influences Of Brand On Hospital Performance And Patient Behavioral Expectations, Yuliani Yuliani Jun 2019

Influences Of Brand On Hospital Performance And Patient Behavioral Expectations, Yuliani Yuliani

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Increasing number of Hospital in Asia at the present triggers hospital to build a marketing strategy. Hospital branding is one of the choosen way for marketing which giving benefits for internal and externals. This study aims to identify the influences of brand on hospital performance and patient behavioral expectations. The research method is literature review with 7 included studies. Research related to branding in the field of healthcare services was searched using valid keywords, including hospital branding, hospital, patient combined with keywords such as the effect dan the influence,dan melalui berbagai database. (mis. Google Scholar, Emerald, Scopus). A total 7 …


Computerized Physician Order Entry (Cpoe) In Reducing Medication Error: A Narrative Review, Natalya Angela, Wiku Bakti Bawono Adisasmito Jun 2019

Computerized Physician Order Entry (Cpoe) In Reducing Medication Error: A Narrative Review, Natalya Angela, Wiku Bakti Bawono Adisasmito

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Medication error leads to death and injury every day, causing lower quality of life and spend almost 1% of total global health expenditure. One of the solution of to prescribing error is using technology such as Computer Physician Order Entry (CPOE). This study purpose is to assess the use of CPOE in reducing medication error. The research method is a review of the narrative literature using systematic research, with 14 included studies. CPOE systems in hospitals were found to be capable of reducing medication errors especially in prescribing and administrative stage. However, CPOE system can be associated with new types …


Kepuasan Pasien Terhadap Layanan Rawat Inap Rsud Jagakarsa Tahun 2017/2018, Dewi Mustika Jun 2019

Kepuasan Pasien Terhadap Layanan Rawat Inap Rsud Jagakarsa Tahun 2017/2018, Dewi Mustika

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

Service Quality is very important in creating patient satisfaction. This study aims to determine the criteria of patients on hall of residence services, the relationship of dimensions of service quality with patient satisfaction and to determine which dimensions have the most influence on patient satisfaction. This study carried out univariate, bivariate and multivariate analyzes. With a total sample of 150 respondents. It was found that the characteristics of patients for the age with the highest category were in the range of 30-49 years, namely 54%, the sex of the most respondents was 78%, the history of the highest education was …


Strategi Pemasaran Rsud H Abdul Manap Kota Jambi, Anastasia Yekti Anastasia Yekti Heningnurani Jun 2019

Strategi Pemasaran Rsud H Abdul Manap Kota Jambi, Anastasia Yekti Anastasia Yekti Heningnurani

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

In this case study, the formulation of the marketing strategy draft of the H Abdul Manap Hospital was carried out, taking into account the situation analysis obtained from all external and internal factors. With SWOT analysis opportunities and threats can be determined, as well as existing strengths and weaknesses. From these results it is known that the position of the HAM Hospital is in the quadrant in quadrant 2, which is hold and maintain. By paying attention to the suitability of the existing long-term road map of the hospital by analyzing the situation and position obtained, so that it can …


Pengaruh Penerapan Healthcare Infection Control Practices Advisory Committee Terhadap Kejadian Infeksi Saluran Kemih Terkait Penggunaan Kateter, Wendy Isman Sitepu Jun 2019

Pengaruh Penerapan Healthcare Infection Control Practices Advisory Committee Terhadap Kejadian Infeksi Saluran Kemih Terkait Penggunaan Kateter, Wendy Isman Sitepu

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

An estimated 0,2-4,8 Catheter-associated Urinary Tract Infection (CAUTI) cases 1.000 catheter-days affected around the world. CAUTI not only has affected the patient but also has became a burden on hospital. Many prevented CAUTI guidelines has developed, one of them is issued by Healthcare Infection Control Practices Advisory Committe (HICPAC). The study aimed to evaluate HICPAC guideline decreasing CAUTI rate. A quasi-experimental study was performed to ass’s effectiveness HICPAC guidelines with two group pretest-posttest approach patients with catheter 150 samples each. Before implementation, all medic staff was explained and trained about the guideline. All medical staff was assessed their knowledge, attitudes, …


Medical Toursm Sebagai Stategi Pemasaran Rumah Sakit: Narrative Review, Peter Rusli Jun 2019

Medical Toursm Sebagai Stategi Pemasaran Rumah Sakit: Narrative Review, Peter Rusli

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

To understand about the Medical Tourism as a part of Hospital Marketing Strategies in Tourism Area. Articles that included and assessed for the eligibility in this review was an article shown a Medical Tourism related to hospital marketing strategies in Indonesia. Medical Tourism is defined as the effort of the facility or tourist destination to attract tourists by promoting its health services and facilities, in addition to its regular tourist facilities, so that it emphasizes service providers. Hospitals as private businesses use various strategies to attract more patients / customers, such as creating therapeutic spaces in hybrid hotels (hospitals designed …


Analisis Keterlambatan Pengajuan Klaim Obat Kronis Bpjs Kesehatan Di Rumah Sakit Balimed Karangasem, I Nyoman Satria Wijaya Jun 2019

Analisis Keterlambatan Pengajuan Klaim Obat Kronis Bpjs Kesehatan Di Rumah Sakit Balimed Karangasem, I Nyoman Satria Wijaya

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The BPJS Health payment scheme to hospitals uses the INACBG and non INACBG payment schemes. One non-INACBG payment scheme is used for chronic drug services. BaliMed Hospital Karangasem as one of the BPJS Health partners also serves chronic medicine services to be paid by BPJS Kesehatan with a non-INACBG payment scheme. In September 2018, the hospital has not collected chronic drug claims that have been served despite the amount in the previous year the chronic drug claim bill did not exceed 10% of the total claim for one year but this must still be billed to reduce the burden of …


Analisa Pengelolaan Kebutuhan Logistik Farmasi Pada Instalasi Farmasi Rs Mbsd Periode Juli 2017- Juni 2018analisa Pengelolaan Kebutuhan Logistik Farmasi Pada Instalasi Farmasi Rs Mbsd Periode Juli 2017- Juni 2018analisa Pengelolaan Kebutuhan Logistik Farmasi Pada Instalasi Farmasi Rs Mbsd Periode Juli 2017- Juni 2018, Suherman Suherman, Atik Nurwahyuni Feb 2019

Analisa Pengelolaan Kebutuhan Logistik Farmasi Pada Instalasi Farmasi Rs Mbsd Periode Juli 2017- Juni 2018analisa Pengelolaan Kebutuhan Logistik Farmasi Pada Instalasi Farmasi Rs Mbsd Periode Juli 2017- Juni 2018analisa Pengelolaan Kebutuhan Logistik Farmasi Pada Instalasi Farmasi Rs Mbsd Periode Juli 2017- Juni 2018, Suherman Suherman, Atik Nurwahyuni

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

There is still a vacuum in the availability of medicines on a monthly basis, raising questions about how to manage pharmaceutical logistics in MBSD Hospital Pharmacy Installation. The purpose of this research is to find out how the logistics management system of drug supplies and various problems that occur at each stage of implementation in the MBSD Hospital Pharmacy Installation. This research uses descriptive and analytical methods that are quantitative and qualitative by conducting in-depth interviews, document review, and calculation of ABC drug classifications to then calculate the Economic Order Quantity value and Re Order Point time on drugs classified …


Kajian Kebutuhan Pengembangan Rumah Sakit Pemerintah Daerah Kelas B Di Provinsi Sulawesi Utara, Puput Oktamianti Feb 2019

Kajian Kebutuhan Pengembangan Rumah Sakit Pemerintah Daerah Kelas B Di Provinsi Sulawesi Utara, Puput Oktamianti

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The existence of regulations regarding regional referrals established by the central government, encourages the North Sulawesi regional government to provide regional referral hospitals that have service capabilities as class B hospitals. For the development of North Sulawesi Provincial Hospital in the future, basic information on services, facilities, facilities and infrastructure, as well as market coverage that depends on system governance, HR capabilities, physical buildings and equipment and resources. The purpose of this study is to examine the service needs of North Sulawesi Provincial Hospital which includes demographic studies, socio-economic studies, studies of morbidity and mortality, study of policies and regulations, …


Penerapan Metode Abc Indeks Kritis Dalam Pengelolaan Persediaan Obat Di Instalasi Farmasi Rumah Sakit Xyz Pekanbaru, Riau Tahun 2018, Monika Noviera Susanto, Vetty Yulianty Permanasari Feb 2019

Penerapan Metode Abc Indeks Kritis Dalam Pengelolaan Persediaan Obat Di Instalasi Farmasi Rumah Sakit Xyz Pekanbaru, Riau Tahun 2018, Monika Noviera Susanto, Vetty Yulianty Permanasari

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The process of making the XYZ Hospital formulary by the Therapy Pharmacy Team (TFT) has not considered the critical level of a medicine for patients. The failure to carry out the assessment has caused an unplanned purchase of the medicine that needed immediately and affecting patient safety. The ABC method can identify drugs that must always be available and worth a large investment. There is no cost control of drug supplies at XYZ Hospital because data on the value of investment in drugs have not been analyzed. This study uses a qualitative research design by applying the ABC index critical …


Implementasi Green Hospital Di Rsud R. Syamsudin, Sh Dengan Kriteria Kerangka Kinerja Ekselen Malcolm Baldrige, Haniah Alatas, Dumilah Ayuningtyas Feb 2019

Implementasi Green Hospital Di Rsud R. Syamsudin, Sh Dengan Kriteria Kerangka Kinerja Ekselen Malcolm Baldrige, Haniah Alatas, Dumilah Ayuningtyas

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The existence of green hospital is very necessary to overcome climate change which can cause disruption to human health and the environment, because hospitals are one of the contributors to pollution. RSUD R. Syamsudin, SH became a member of the Global Green and Healthy Hospital and is committed to implementing ten agendas, namely leadership, chemicals, waste, energy, water, transportation, food, pharmacy, buildings, and purchasing. Aim of this study is to analyze the implementation of green hospital with the Malcolm Baldrige Criteria Framework for Excellence Performance. Malcolm Baldrige Criteria evaluates based on seven criteria which isleadership, strategy, customer, measurement, analysis, and …


Srategi Bauran Pemasaran Pelayanan Kesehatan Rsd Kol. Abundjani Bangko Di Era Jaminan Kesehatan Nasional (Jkn), Arismen Arismen, Wahyu Sulistiadi, Amal Chalik Sjaaf Feb 2019

Srategi Bauran Pemasaran Pelayanan Kesehatan Rsd Kol. Abundjani Bangko Di Era Jaminan Kesehatan Nasional (Jkn), Arismen Arismen, Wahyu Sulistiadi, Amal Chalik Sjaaf

Jurnal ARSI : Administrasi Rumah Sakit Indonesia

The policy developed by the government in the form of a National Health Insurance (JKN) program whose funding is managed by the BPJS, must be supported by all health service facilities both government and private. RSD Kol. Abundjani Bangko is a regional hospital belonging to the Merangin District Government that has collaborated with BPJS to serve BPJS participants in the health services sector in 2014. In the course of the increase there have been an increase in the number of BPJS participants who have been referred and treated to RSD Kol. Abundjani Bangko. The increase in patient visits on the …