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1992

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Full-Text Articles in Systems Science

Identifying Quality Function Deployment's Variables, Outcomes, Their Relationships, And Guidelines For Practitioners In The American Automotive Industry, Geoffrey Paul Gilmore Apr 1992

Identifying Quality Function Deployment's Variables, Outcomes, Their Relationships, And Guidelines For Practitioners In The American Automotive Industry, Geoffrey Paul Gilmore

Dissertations and Theses

American industry is about nine to 12 years behind in utilizing a new product development and introduction process known as Quality Function Deployment (Q.F.D.). American industry must learn to compete internationally; the American automotive industry alone directly and indirectly employs millions of workers and has billions of dollars in annual sales and profits at stake.

With the cooperation of one American automotive company research has been conducted on Q.F.D. The research objectives were to identify: what variables affect Q.F.D., what are the outcomes from Q.F.D., what relationships exist between Q.F.D. variables and outcomes, and what guidelines may be offered to …