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Full-Text Articles in Systems Science

The Utilisation Of The Fourth Industrial Revolution (4ir) Technologies In E-Government Service Delivery: A Systematic Literature Review, Arnet Zitha, Noluntu Mpekoa, Sheethal Tom Aug 2025

The Utilisation Of The Fourth Industrial Revolution (4ir) Technologies In E-Government Service Delivery: A Systematic Literature Review, Arnet Zitha, Noluntu Mpekoa, Sheethal Tom

African Conference on Information Systems and Technology

The integration of Fourth Industrial Revolution (4IR) technologies is transforming e-Government by boosting citizen engagement and enhancing service efficiency. However, gaps still exist in understanding the various applications, impacts, and barriers to adoption. This systematic review synthesises literature from 16 studies published between 2017 and 2025, illustrating how technologies like blockchain, artificial intelligence, big data, Internet of Things, and machine learning are employed and their effects on e-Government service delivery. The review reveals that 4IR technologies continue to play a vital role in e-Government services by addressing security threats, simplifying verification and authentication, building trust, and improving the quality and …


Internet Of Things Affordance For Open Educational Resources In A Comprehensive Open Distance E-Learning, Lancelord Mncube Sep 2023

Internet Of Things Affordance For Open Educational Resources In A Comprehensive Open Distance E-Learning, Lancelord Mncube

African Conference on Information Systems and Technology

The Internet of Things (IoT) space has dual dimensions of affordance to support open educational resources (OER). The duality of affordance has little or not been well articulated in relation to OER, particularly in a Comprehensive open distance e-learning (CODEL) institution. Such an institution is a mega open distance in South Africa and beyond the continent to accommodate students globally and rely on information and communication technology (ICT) in the provision of tuition. In the CODEL institution, there is a recognizable shift as the institution encourages the appropriation of OER and phasing out the prescription of the prescribed textbooks. The …