Systems Engineering Commons^™

Application Of Queuing Theory And Procedure Time Estimation In A Local Healthcare System, Galina Tsoy

Engineering Management & Systems Engineering Theses & Dissertations

People in the United States pay more for their basic healthcare needs than do people in any other nation in the world. When we consider that the United States is the wealthiest nation in the world, controlling the majority of the world's resources, it seems only reasonable to ask: Why should it be this way?

In an effort to address this problem, this thesis examines two possible methods of improving health care efficiency in hospitals. The thesis is thus in two parts: the first part examines resource allocation in medical units using Queuing Theory, and the second part examines a …

Development Of A Multicriteria Spatial Decision Support System With Application To The Economic Optimization Of Aircraft Based Weather Data Collection, Ganzague Erol Osman Ozan

Engineering Management & Systems Engineering Theses & Dissertations

This research is motivated by the economic optimization of the Troposherical Airborne Meteorological Data Reporting (TAMDAR), an aircraft-based meteorological data collection system. In the envisioned TAMDAR system, meteorological data collected by the onboard sensors of selected aircraft are transmitted to the ground as aircraft fly their missions. The data is processed by a national center, which disseminates the data to diverse users such as weather forecasters and aviation control centers. Substantial government funding is required for the implementation and operation of this new data acquisition system and data transmission expenditures constitute the largest portion of the costs. To achieve economic …

A Statistical Evaluation Of Risk Priority Numbers In Failure Modes And Effects Analysis Applied To The Prediction Of Complex Systems, Anthony W. Dean

Engineering Management & Systems Engineering Theses & Dissertations

Complex systems such as military aircraft and naval ships are difficult to cost effectively maintain. Frequently, large-scale maintenance of complex systems (i.e., a naval vessel) is based on the reduction of the system to its base subcomponents and the use of manufacturer-suggested, time-directed, preventative maintenance, which is augmented during the systems lifecycle with predictive maintenance which assesses the system's ability to perform its mission objectives. While preventative maintenance under certain conditions can increase reliability, preventative maintenance systems are often costly, increase down time, and allow for maintenance-induced failures, which may decrease the reliability of the system (Ebeling, 1997). This maintenance …

Calibrating Expert Assessments Of Advanced Aerospace Technology Adoption Impact, Bruce A. Conway

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation describes the development of expert judgment calibration methodology as part of elicitation of the expert judgments to assist in the task of quantifying parameter uncertainty for proposed new aerospace vehicles. From previous work, it has been shown that experts in the field of aerospace systems design and development can provide valuable input into the sizing and conceptual design of future space launch vehicles employing advanced technology. In particular (and of specific interest in this case), assessment of operations and support cost implications of adopting proposed new technology is frequently asked of the experts. Often the input consisting of …

Information System Product Development By Integration Of Kano's Customer Satisfaction Model With Quality Function Deployment, Afife Yesim Sireli

Engineering Management & Systems Engineering Theses & Dissertations

Product development of complex, innovative information technology related systems presents difficult challenges for technology managers, and new product failures are a significant problem. The main reason for this is insufficient decision-making due to the lack of a customer-oriented product development process in the information system (IS) companies, which is often related to deficiencies in cooperation between R&D and marketing departments. Integrating consumer requirements into the product design phase is an important factor for improving market success. Therefore, a product development decision model is needed for the managers of information system companies to make more accurate decisions about the characteristics of …

Developing A Methodology To Detect Partial Failures For Dynamic Systems, Anwar A. Al-Jowder

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to develop a decision support system that can assist in detecting partial failures in dynamic systems such as Fire Control System Tracking Radar (TR) onboard Naval Ships. Partial failures do not necessarily shut down the system immediately but cause degradation of operational performance. Previous work has shown that experts in the field of failure detection, test point insertion and Built-In-Test Equipment (BITE) can provide useful input in detecting partial failures. Partial failures affect operational system performance and support costs, which can be significant. Often, however, partial failure detection consists of the estimations and opinions …

The Effect Of Model Formulation On The Comparative Performance Of Artificial Neural Networks And Regression, Michael F. Cochrane

Engineering Management & Systems Engineering Theses & Dissertations

Multiple linear regression techniques have been traditionally used to construct predictive statistical models, relating one or more independent variables (inputs) to a dependent variable (output). Artificial neural networks can also be constructed and trained to learn these complex relationships, and have been shown to perform at least as well as linear regression on the same data sets. Research on the use of neural network models as alternatives to multivariate linear regression has focused predominantly on the effects of sample size, noise, and input vector size on the comparative performance of these two modeling techniques. However, research has also shown that …

A Systems-Based Methodology For The Construction And Representation Of Organizational Knowledge Systems, Willie James Mcfadden

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop and apply a systems-based, analysis methodology which constructs and represents an organization's knowledge system. The research inquiry was guided by four questions: (1) “what is an organizational knowledge system?” (2) “how can it be made explicit?” (3) “does the representation accurately depict the organization's perspective of their unique knowledge system?” and (4) “what results from the deployment of the organizational knowledge system methodology?” The resultant answers to these research questions advanced and established the theoretical conception of an organization's knowledge system through the development of a methodology that fosters the construction and …

Exploring Participation Processes For Technology Development: Case Studies Of Biotechnology Research And Development Projects In Thailand, Omjai Yuktavetya

Engineering Management & Systems Engineering Theses & Dissertations

There is increased awareness in the organizational and management literature that participation can make contributions in technology development. One of the problems in developing biotechnology in Thailand is that only a small portion of publicly funded research and development projects directly result in commercial success. Among the reasons cited (TDRI 1992a) is a lack of collaboration between various stakeholders; therefore, an effective technology policy to support their participation is needed. This research explores current participation processes in biotechnology research and development projects in Thailand in which there were different perspectives among various stakeholders. The quantitative and qualitative methodologies developed here …

Meta-Ethnographic Development Of A Dialogue Methodology Applied To Organization Discourse, Shelley P. Gallup

Engineering Management & Systems Engineering Theses & Dissertations

A gap exists between theoretical stances that acknowledge the importance of dialogue as a dynamic within socially constructed structures, and "steersmanship" of those constructs--e.g., directing, intervening or transforming organizations. A "mechanism" which links theory with practice is missing, leaving practitioners with an acknowledgment of dialogue's central position, but without tools to enact this centrality in practice or research. This research constructs a conceptual model of dialogue, derived from the literature. Using this model as a base, the research seeks to generate a dialogue methodology bridging theory and practice with respect to organizational dialogue. The model, methodology, and research results are …

Consortia As Technology Innovation Management Vehicles: Toward A Framework For Success In Venture Based Public-Private Partnerships, Ralph B. Saunders Ii

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to explore the approach by federal/state agencies, university, and private sector consortia to develop and manage commercialization of innovation technologies. The evaluation, support, and management of technologically based consortia has traditionally been held in the private sector. There is a somewhat mature literature guiding innovation management (Utterback 1996; Rosenberg et al. 1994; Quinn 1997, 1992) in the private sector. However, there is an increasing emergence of consortia consisting of universities, industrial/private sector entities, and government agencies joining in collaborative efforts to launch technology based initiatives. These consortia are non-traditional and the applicability of traditional …

An Alternative Method For Determining Adjusted Function Points As The Basis For Software Cost Estimating, William Alexander Eldred

Engineering Management & Systems Engineering Theses & Dissertations

As software costs become an increasingly higher percentage of total computer system costs, it becomes increasingly more important for software development managers to have the ability to predict development costs with reasonable accuracy early in the software development cycle. Software development cost estimates are based in large measure on software size. Function points are considered by many to be a de facto industry standard as a size metric. The function points technique, unlike lines-of-code, can be applied early in the software development cycle and is language independent. Critics claim that the function point “value adjustment factor,” which purports to capture …

A Sociotechnical Systems Analysis Of The Approval Process For A Complex Public Works Proposal, James C. Pyne

Engineering Management & Systems Engineering Theses & Dissertations

This research applied sociotechnical systems theory to explore the process used by two elected bodies to decide upon adoption of a complex technical engineering proposal. The research used a modified sociotechnical systems conceptual framework that was developed by Pava (1983) for application to non-traditional work settings. Pava applied the conceptual framework to what he termed non-routine office work which is characterized by non-linear conversion flow, multiple, concurrent conversion processes and vocational separatism (Pava, 1983).

The research was designed as a multiple case study of two town councils each undertaking a decision process to approve or reject a public works proposal …

Development Of A Method For Determining The Relative Manufacturing Complexity Of Advanced Engineering Materials, Shardul Y. Pandya

Engineering Management & Systems Engineering Theses & Dissertations

The immediate adaptation of newly developed materials--with unique and highly desirable properties--is hampered by several factors, including: (1) high material cost and limited availability, (2) lack of information on them, including prior experience in their design and manufacture, immature manufacturing processes and general uncertainty in their behavior patterns, (3) unique handling issues, such as excessive manual labor, high process temperatures, toxicity, disposal problems, limited working lives, and low damage tolerance

Therefore, in spite of their significant benefits, potential users tend to shy away from the widespread use of new materials, instead preferring conventional and tested materials forms.

This dissertation is …

Exploring Knowledge Processes For Technology Assimilation, Rochelle K. Young

Engineering Management & Systems Engineering Theses & Dissertations

In the emerging knowledge society, the ability to make the experience and expertise of those involved in and affected by new technology unconditionally available to all members of an organization is becoming increasingly important. One of the problems in developing such knowledge processes for technology assimilation is that current social structures do not easily accommodate unconditional participation. Since the implementation of modern information technology is changing the workplace and the nature of work itself, alternative social structures are needed. This research takes as given that deep questions concerning knowledge processes and social transformation are in principle undecidable; and, only questions …

A Total Systems Analysis Method For The Conceptual Design Of Spacecraft: An Application To Remote Sensing Imager Systems, Knut I. Oxnevad

Engineering Management & Systems Engineering Theses & Dissertations

Increased emphasis is being placed on improving the performance of space projects, within tighter budgets and shorter development times. This has led to a need for more efficient space system design methods. The research described here represents an effort to develop and evaluate such a method.

Systems engineering and concurrent engineering together provide the theoretical foundation for the method. The method, derived from both this theoretical foundation and ideas from experts in the space industry, emphasizes a total systems analysis approach, taking into account given mission requirements, and the mathematical modeling of interactions between system variables and between subsystems. The …

A Decision Support Model For Large Systems Using Quality Function Deployment And Goal Programming: A Capital Budgeting Problem, Kenneth Lindsey Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Effective planning for the modernization of U.S. Air Force fighter aircraft requires a perception of the future tasks these aircraft will be called upon to perform, and the improvements and modifications that will be required to successfully accomplish those tasks. A great deal of research has been done in the areas of military strategy, quality function deployment, capital budgeting, and goal programming, as separate areas of study. This thesis details the research and analysis performed for a project called The Fighter Configuration Plan (FICOP), in which these areas were integrated in a decision support model to aid the Air Force …

System Dynamic Modeling Of Activity And Flow Relationships In Plant Layout Problems, Gary Allen Weaver

Engineering Management & Systems Engineering Theses & Dissertations

The problem of determining an optimal plant layout involves the distribution of machinery, service areas, and storage spaces. The solution is usually determined for a specific period of time and static in nature. Planning for the plant layout is normally performed at the onset of new construction, or major refurbishment of an existing facility. In addition, plant layouts are renewed when a significant productivity decrease is experienced over long periods of time and linked to material flow problems, and when an expanding company plans for major capital expenditures in equipment and space. Due to the dynamic nature of business the …

Knowledge Acquisition And Structuring By Multiple Experts In A Group Support Systems Environment, Bernard Lee Lewis

Engineering Management & Systems Engineering Theses & Dissertations

This study addresses the impact of Group Decision Support Systems (GDSS) on expert system development by multiple Domain Experts. Current approaches to building expert systems rely heavily on knowledge acquisition and prototyping by a Knowledge Engineer working directly with the Domain Expert. Although the complexity of knowledge domains and new organizational approaches demand the involvement of multiple experts, standard procedures limit the ability of the Knowledge Engineer to work with more than one expert at a time.

Group Decision Support Systems offer a networked computerized environment for group work activities, in which multiple experts may express their ideas concurrently and …

Development Of A Knowledge-Based System For Generating Process Plans Using Group Technology: A Study For Norfolk Naval Shipyard, William P. Keene Jr.

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to study and analyze the Norfolk Naval Shipyard's manufacturing methods of determining part families and generating part process plans for parts in the machine shop. A knowledge-based decision support system was designed based on knowledge acquired from machinist experts and documented sources of the Norfolk Naval Shipyard. The system interprets specific part information provided by the user, categorizes parts into part families and generates process plans to manufacture the parts. The system was evaluated and tested for parts provided by Norfolk Naval Shipyard.

A Nonlinear Dynamic Method For Supporting Large-Scale Decision-Making In Uncertain Environments, Wayne Woodhams

Engineering Management & Systems Engineering Theses & Dissertations

This research developed a methodology for supporting decision making by reducing uncertainty in decision environments which are too large, dynamic and complex to be treated by traditional quantitative and simulation techniques. These environments are complex because of the free choice associated with human involvement, and the existence of a large number of interrelated factors which influence the outcomes of the decision process. They are dynamic because the ground rules affecting those interrelationships are constantly changing. Uncertainty cannot be treated probabilistically, since identification of a full set of outcomes and factors of influence is not possible.

The venue for the investigation …

Development Of A Knowledge-Based System For Wastewater Pipeline Rehabilitation, David Allen Reaves

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this thesis is to study and develop a knowledge-based system to make decisions for the rehabilitation of wastewater pipelines. Development includes justification for the use of an expert system, data acquisition from knowledge experts, program model development, model testing, implementation and future considerations including expansion. The model is developed and implemented using an expert system shell called XIPlus ®.

This knowledge-based system is designed specifically for the Navy Public Works Center Utilities Department at Norfolk Naval Base in Norfolk, Virginia for making decisions for the rehabilitation of the 50-year-old wastewater collection system. Recent sewer collapses and a …

A Study Of Similarity And Analogical Decision-Making In Collaborative Design, Christopher Edward Weeks

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this study is to investigate the role of similarity and analogy in design communication and propose a descriptive representation of the analogical decision-making process in the context of engineering design. It is proposed that social, cultural, and contextual knowledge are brought to bear on statements of need in the form of analogy as a means to elicit and evince potential design solutions. A goal of this study is to identify communicative behaviors, representing process variables of analogical decision-making, that can be used to describe how design information is represented, manipulated, and conveyed in a collaborative design effort. …

A Multivariate Quality Control Approach For Automated Manufacturing Systems, Hisham Naim Ashur

Engineering Management & Systems Engineering Theses & Dissertations

In today's competitive manufacturing environment, effective and practical statistical quality control approaches are essential. A successful process control approach needs to provide on line real time monitoring of quality related characteristics.

No longer acceptable is an approach that analyzes quality related data only after the product is produced. A statistical process control approach that monitors the process during production and that reports trouble spots before bad products are made is necessary in an automated manufacturing environment.

An automated manufacturing environment is characterized by high volume production runs and short production cycles. Traditional statistical process control approaches are not capable of …

Development Of A Knowledge Based System For Wastewater Pipeline Failure Risk Assessment, Adam Mayanzani Ngaliga

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this thesis was to study and analyze the wastewater pipeline failure risk assessment process, and then design and develop an effective and efficient wastewater pipeline risk assessment tool for the Hampton Roads Sanitation District, in Virginia, U.S.A. A knowledge based system was developed using an expert system building shell (Xi-Plus).

The system design is based on the knowledge elicited from the experts and literature in sanitary pipeline failure risk evaluation. The knowledge base contains both heuristics and procedural rules. The system interprets the information provided by the user and reasons from that information to reach conclusions on …

Reliability Trend Analyses With Statistical Confidence Limits Using The Luke Reliability Trend Chart, Stephen R. Luke

Engineering Management & Systems Engineering Theses & Dissertations

In electronic systems, it is interesting to understand exactly how the reliability is changing with time. Dynamic performance changes when a system passes from infant mortality stage into useful life phase and when the system passes from useful life phase into wearout phase. Dynamic performance also changes when the system is redesigned or when the system is acted on by a number of other outside forces such as a change in maintenance policy, escalation of alignment problems, or a change in training program. It is important to know when a system is changing dynamically in order to assess design, policy …

Multidimensional Approach To Implementation Of Continuous Process Improvement Utilizing Small Run Analysis In A Shipyard Environment, Paul Ray Hollandsworth

Engineering Management & Systems Engineering Theses & Dissertations

Nationally, both public and private shipyards are experiencing a high rework rate (over 40%) in the fabrication of plug connectors used for electronic systems onboard Navy vessels. The shipyard's survival depends on acquiring the elements necessary to maintain a major industry in a position of continuous improvement that produces a better product than their competitors, at less cost, in a safe manner, and on schedule.

This research addresses the complex problem of how to introduce quality control methodologies within a job shop environment that assists in identifying variables that influence the rework rate of plug fabrication process over a four …

Domain Limitations And Interface Requirements For Expert Developed Knowledge Based Systems, Bernard Lee Lewis

Engineering Management & Systems Engineering Theses & Dissertations

The expanded use of graphical, case-based and object oriented techniques in expert systems creation has made it more practical for domain experts to develop their own applications. This thesis focuses on the elements necessary in an expert/developer interface and looks at various forms and techniques that exemplify such an approach. The spreadsheet metaphor is used for an interface or managed set of interfaces that a domain expert can use in building his own expert system or prototype. criteria are established for such interfaces and recent commercial offerings that make expert-created knowledge-bases more practical are reviewed for techniques that qualify. Approaches …

A Robust Approach To Human-Computer Interface Design Using The Taguchi Method, Billie Mitchell Reed

Engineering Management & Systems Engineering Theses & Dissertations

The application of Dr. Genichi Taguchi's approach for design optimization, called Robust Design, to the design of human-computer interface software is investigated. The Taguchi Method is used to select a near optimum set of interface design alternatives to improve user acceptance of the resulting interface software product with minimum sensitivity to uncontrollable noise caused by human behavioral characteristics.

Design alternatives for interaction with personal micro-computers are identified. Several important and representative alternatives are chosen as design parameters for the Taguchi matrix experiment. A noise field with three human behavioral characteristics as noise factors were chosen as a representative noise array. …

An Unsolicited Sociotechnical Intervention In A Public System: A Participatory Action Research Approach, Ely Alfred Dorsey Jr.

Engineering Management & Systems Engineering Theses & Dissertations

This research concerns itself with Participatory Action Research in a hostile setting. The thrust is a sociotechnical one, with the intent being to enhance the capacity of the Wallop Public School System, Wallop, USA, to address its problem of racial disparate treatment of Black children. The potential for Organizational Learning among the school system's senior staff is studied. Some new theory about such hostile interventions is proposed. Also discussed are questions about reliability and construct validity within the context of the multiple role playing that an interventionist has in this setting. The role of the press is reflected in the …