Operations Research, Systems Engineering and Industrial Engineering Commons^™

A Heuristic For The Analysis Of Truncated Standard Normal Distribution Assemblies, John Walter Ralls, Cesar Ariel Pinto, Shannon R. Bowling, Resit Unal, Charles B. Daniels, S. Long (Ed.), E.H. Ng (Ed.), C. Downing (Ed.)

Engineering Management & Systems Engineering Faculty Publications

The analysis of data sets and process conditions commonly assume the use of standard normal distributions and truncated standard normal distributions (TSND). The use of these distributions has application to various engineering disciplines along with numerous other industries (e.g., financial industries, medical fields, management, etc.). For engineering managers, the use of truncated standard normal distributions has particular relevance when evaluating process conditions commonly associated with assembly tolerances, manufacturing, and associated measures of quality. This article summarizes a heuristic approach for the analysis of assembly-level truncated standard normal distributions and associated research from a recent dissertation (Ralls, 2014). This article provides …

Employee-Task Assignments For Organization Modeling: A Review Of Models And Applications, Cansu Kandemir, Holly A. H. Handley, S. Long (Ed.), E.-H. Ng (Ed.), C. Downing (Ed.)

Engineering Management & Systems Engineering Faculty Publications

In this study, we present a review of task assignment problems in organizations, an area that has become more important as tasks become more complex and personnel skills become more specialized. The challenge is to design task assignments that meet all requirements and result in the best organizational performance. The consequences of poor design include failed tasks, reduced efficiency, and inability to meet deadlines. Moreover, inequity of workload between employees can cause lack of job satisfaction, loss of motivation and also boredom.

In general, work processes in organizations consist of different tasks, which require different expertise. Personnel usually have various …

Human System Engineering Applications From Distracted Driving Simulations, Holly A.H. Handley, Cansu Kandemir, S. Long (Ed.), E.-H. Ng (Ed.), C. Downing (Ed.)

Engineering Management & Systems Engineering Faculty Publications

Most of the studies to explore the impact of distracted driving have been descriptive in nature; i.e. the research is conducted in naturalistic settings to evaluate the performance of the driver with and without distracters. However simulation models can also be used that predict the workload for driving tasks. Using concepts from process modeling, baseline models of driving tasks can be created for different driving sequences that include the associated fine motor, visual and cognitive human resources. These models can then be used to evaluate incidents of workload overload caused by different distracters, from both the internal and external vehicle …

Where Are The People? The Human Viewpoint Approach For Architecting And Acquisition, Holly A. H. Handley, Beverly G. Knapp, Defense Acquisition Univ Ft Belvoir Va

Engineering Management & Systems Engineering Faculty Publications

The U.S. Department of Defense Architecture Framework (DoDAF) provides a standard framework for transforming systems concepts into a consistent set of products containing the elements and relationships required to represent a complex operational system. However, without a human perspective, the current DoDAF does not account for the human performance aspects needed to calculate the human contribution to system effectiveness and cost. The Human Viewpoint gives systems engineers additional tools to integrate human considerations into systems development by facilitating identification and collection of human-focused data. It provides a way to include Human Systems Integration (HSI) constructs into mainstream acquisition and systems …

Using Architecture Models To Design Adaptive Socio-Technical Systems, Holly A. H. Handley

Engineering Management & Systems Engineering Faculty Publications

An architecture framework is used to capture the overall design and structure of a complex system. The Human Viewpoint was developed to augment existing architectural frameworks with additional information relevant to the human component in the system. The Human View models collect and organize social parameters in order to understand the way that humans interact with other elements of the system; the Human View models define the socio-technological boundaries of the system. Analyses performed with the architectural data provide information regarding the congruence, or fit of the human and the system. For example, different key thread analyses identify problematic paths …

Accounting For Errors When Using Systems Approaches, Kevin Macg. Adams, Peggy Hester

Engineering Management & Systems Engineering Faculty Publications

Complex systems problems require the use of a formal philosophical construct and dictate the use of a rigorous systems approach. A systems approach may utilize one of a variety of proven methods, but in each case it involves the imposition of order that ranges from the philosophical to the procedural. Independent of the construct or rigor used to address the complex systems problem is the opportunity to commit a number of errors as part of a systems approach. This paper will discuss six classifications for problem solving errors that may be experienced during the application of a systems approach as …

Orchestrating Systems Engineering Processes And System Architectures Within Dod: A Discussion Of The Potentials Of Dodaf, Taylor Hughes, Andreas Tolk

Engineering Management & Systems Engineering Faculty Publications

!e Department of Defense (DoD) is responsible for the development, procurement, introduction, integration, maintenance, upgrading, and retirement of all defense and related support systems. To facilitate this task, enterprise-level system architectures are used to describe capability, operational capability requirements and lower level system architectures are used to describe the functionality of system solutions which are necessary to satisfy those operational capability requirements. To ensure the attainment of the required capability solution on time and under budget, systemengineering processes are mandated to ensure consistency and rigor across all participating organizations. However, even though architecting is necessary to insure that all understand …

Simulation Modeling And Analysis Of Complex Port Operations With Multimodal Transportation, Mariam Kotachi, Ghaith Rabadi, Mohammad F. Obeid

Engineering Management & Systems Engineering Faculty Publications

World trade has been increasing dramatically in the past two decades, and as a result containers exchange has grown significantly. Accordingly, container terminals are expanding to meet this increase and new container ports have opened. Ports with one or more container terminals are considered complex systems in which many resources, entities and transporters interact to achieve the objective of safely moving containers delivered by ships inland as well as loading containers delivered by trucks and rail onto ships. Ports with multimodal transportation systems are in particular complex as they typically operate with ships arriving to one or more terminals, multiple …

A Theory Of Emergence And Entropy In Systems Of Systems, John J. Johnson Iv, Andreas Tolk, Andres Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

Systems of Systems (SOS) meet vital needs in our society by providing capabilities that are not possible by their discrete components or subsystems. Some SOS are engineered to produce predictable results, yet they can still display emergent behavior. These behaviors are often considered negative because they are not a function of the design. However, emergent behavior can also be serendipitous and produce unexpected positive results. The authors formalize a theory of emergence based on entropy. The theory has explanatory value for emergence as an ontological and phenomenological concept in systems of systems. © 2013 The Authors.

Determining Stakeholder Influence Using Input-Output Modeling, Patrick T. Hester, Kevin Macg. Adams

Engineering Management & Systems Engineering Faculty Publications

Stakeholders are a vital element in all complex systems problems. They are customers, users, clients, suppliers, employees, and team members. They fund the system, design it, build it, operate it, use it, maintain it, and dispose of it. While many approaches exist for classifying and determining their attitudes, these approaches stop short of evaluating stakeholders in a holistic manner. This paper closes this research gap by developing the metric of stakeholder situation influence, a measure which allows for quantitative evaluation of stakeholder influence on a given problem. This measure is derived from Leontief Input-Output analysis. The developed approach extends previous …

Thinking Systemically About Complex Systems, Patrick T. Hester, Kevin Macg. Adams

Engineering Management & Systems Engineering Faculty Publications

As machine age problems have given way to systems age messes, the underlying complexity associated with understanding these situations has increased exponentially. Accordingly, the methods we use to address these situations must evolve as well. Unfortunately, many antiquated methods for dealing with situations remain prominent. Systems engineering, traditionally, is the practical application of procedural problem solving, typically geared toward the acquisition of large-scale systems. The underlying paradigm for solving these problems can be characterized as systematic thinking. While quite appropriate for machine age problems, this approach lacks the theoretical rigor to deal with systems age messes. Thus, a new paradigm …

The Role Of Team Preparation Processes And Task Conflict On Virtual Team Performance, Pilar Pazos, Ana María Canto

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to increase our understanding of the factors contributing to team performance in global virtual teams. We report on a study on global virtual teams involved on applied projects in industry. Team members differed in location and nationalities. This paper examines the relationships between goal commitment, planning and conflict. Data were collected from 34 teams in an international Master program in Quality Management, Safety and Environmental Impact hosted in Bolivia and Chile. Students were from nine different countries in South America. Students were assigned to teams of size 3 and participated in 15-week project as …

The Role Of Is Infrastructure And Organizational Context On Implementation Of Electronic Health Records Systems, Pilar Pazos, Anjee Gorkhali, Rolando Delaguila

Engineering Management & Systems Engineering Faculty Publications

This research explores the role that Information System (IS) infrastructure and organizational context play on the implementation of Electronic Health Records (EHR) Systems. A number of indicators can be used as a proxy for IS infrastructure such as: Information System (IS) Department Budget allocation, percentage of full time IS staff and the number of technical trainings provided by the IS department to the clinical staff. Data was obtained from the Healthcare Information and Management Systems Society (HIMSS) database, a non-for profit organization that evaluates the use of information technology in the health care industry. This paper reports on the development …

Resilience Governance Through Serious Energy Gaming, Adrian V. Gheorghe, Dan V. Vamanu

Engineering Management & Systems Engineering Faculty Publications

Physical analogies emphasizing cooperative behavior in systems are explored and integrated into so called 'serious energy games', to contribute in a better understanding, monitoring and good governance of some of the complex security issues confronting the evolvement of contemporary energy systems. It is believed that such exercises might be supportive in the necessary attempt, by the many stakeholders and actors / agents involved, to bring balance to prevailing policies of which seems to be “Go change yourself - in a resilient fashion!” An extrapolation of several findings to other than energy systems tempted to implement drastic changes based on substantial …

The Enterprise Aid Methodology: Concepts, Thomas J. Meyers, Patrick T. Hester

Engineering Management & Systems Engineering Faculty Publications

The Enterprise AID − for assessment, improvement, and design − methodology is a systems science-, operational test and evaluation-, and multicriteria decision analysis-based approach to design and deployment of performance measurement systems (PMSs) tailored to specific enterprises pursuing any or all of enterprise assessment, improvement, or design. Its two phases of design and deployment sprang from designers’ inductively generated and now prototyped response to a gap they recognized between performance measurement capabilities required by contemporary enterprises and those offered by contemporary PMSs. This paper illustrates key concepts underlying AID, while a companion document, The Enterprise AID methodology: Application, draws from …

The Root Cause Of Failure In Complex It Projects: Complexity Itself, Kaitlynn M. Whitney, Charles B. Daniels

Engineering Management & Systems Engineering Faculty Publications

Increased demand for better technology and perpetual global expansion continue to provide developers with many project opportunities for success, as well as failure. While no industry is immune from project failure, the Information Technology (IT) industry is shown to be more susceptible to risk and failure than those of other industries. Agile project management, which facilitates adaptation to changing circumstances and alleviates rigid formal controls, has become more popular in the software development industry though is not entirely compatible with traditional project management approaches.In this paper we will examine the primary causes of IT project management failure stated in modern …

Reference Modelling In Support Of M&S—Foundations And Applications, Andreas Tolk, Saikou Diallo, Jose Padilla, H. Herencia-Zapana

Engineering Management & Systems Engineering Faculty Publications

Whether by design or by practice, systems engineering (SE) processes are used more and more often in Modeling and Simulation (M&S). While the two disciplines are very close, there are some differences that must be taken into account in order to successfully reuse practices from one community to another. In this paper, we introduce the M&S System Development Framework (MS-SDF) that unifies SE and M&S processes. The MS-SDF comprises the SE processes of requirements capture, conceptual modelling, and verification and validation (V&V), and extends them to M&S. We use model theory as a deductive apparatus in order to develop the …

Employing Learning To Improve The Performance Of Meta-Raps, Fatemah Al-Duoli, Ghaith Rabadi

Engineering Management & Systems Engineering Faculty Publications

In their search for satisfactory solutions to complex combinatorial problems, metaheuristics methods are expected to intelligently explore the solution space. Various forms of memory have been used to achieve this goal and improve the performance of metaheuristics, which warranted the development of the Adaptive Memory Programming (AMP) framework [1]. This paper follows this framework by integrating Machine Learning (ML) concepts into metaheuristics as a way to guide metaheuristics while searching for solutions. The target metaheuristic method is Meta-heuristic for Randomized Priority Search (Meta-RaPS). Similar to most metaheuristics, Meta-RaPS consists of construction and improvement phases. Randomness coupled with a greedy heuristic …

Factors Impacting Technology Transfer: The Maquiladora Industry In Yucatan, Mexico, Ana Maria Canto, Carlos Blanco, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

Technology transfer and knowledge transfer are the building blocks for innovation, efficiency and increased competitiveness. The topic of technology transfer in the context of multinational companies has been the focus of technology management researchers for well over two decades. Developing countries housing twin plans have been exposed to technology transfer from very diverse countries with different approaches to the technology transfer process and different levels of success. This cultural and national diversity adds an additional level of complexity to the technology transfer domain that has been largely unexplored. This paper will explore critical factors that had an impact in successful …

The Impact Of Online Collaboration Spaces On Virtual Team Outcomes, Anil Ustun, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

With the emergence of information technology, organizational teams often work virtually, relying on different technologies to successfully complete tasks. This paper investigates the influence of online collaboration spaces on team performance and team affective outcomes such as satisfaction with the process. An experiment will be conducted in which teams of 3 participants will work together on a survival decision-making activity (Lost at Sea). Teams will be collaborating in a web-conferencing (Adobe Connecta™) space and a 3D (three-dimensional) virtual space (Second Life). Based on Social Presence Theory, we expect that the avatar-based 3D environment will provide a richer environment for social …

Rq-Tech, A Strategic-Level Approach For Conceptualizing Enterprise Architectures, Christine A. Hoyland

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to present a system-theoretic based methodology and corresponding model for Enterprise Architecture development. Enterprise Architecture models can assist managers by illustrating the systemic relationships of their business and the impact their decisions can make. Unfortunately, today's modeling practices are proprietary, time-consuming, and generally ineffective as tools for communicating strategic-level planning across and down all levels of the enterprise. This research explored the most significant factors that must be considered when translating authoritative text and rich pictures of business doctrine into semantic models. An ontology, namely RQ-Tech, was used to parse and tag representative samples …

An Analysis Of Factors Affecting The Effective Use Of Knowledge Management In Counter Improvised Explosive Device (C-Ied) Operations, Umit Gencer, Rafael E. Landaeta, Resit Unal, C. Ariel Pinto, Gokay Sursal

Engineering Management & Systems Engineering Faculty Publications

Improvised Explosive Device (IED) is a weapon of choice and is likely to remain a major component of the Global War on Terrorism. It is critical that gaps in knowledge transfer are quickly addressed in order to more effectively equip personnel to counter IED (C-IED) threat. Therefore, the military must analyze the current Knowledge Management (KM) programs in C-IED arena in order to maximize transfer of knowledge derived from experience and skill to staffs and finally to commanders. This study investigates the factors that influence effective use of KM in C-IED operations in the military. The study suggests that effective …

Effectiveness In Executive Decision-Making Bodies: The Role Of Conflict, Chris L. Day, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

The theory and practice related to team processes such as communication, coordination, conflict, and their impact on team performance and effectiveness has been focused on principles applied to teams in general and to specific subsets of teams/situations. Executive decision-making bodies are a specialized subset of teams charged with managing strategic and enterprise-wide change typically consisting of talented team members who make decisions having a broad impact on the organizations they lead. Executive decision-making bodies have been largely unexplored in the team research literature. This study presents an in-depth review of prior research exploring the role of input factors and conflict …

A Case Study Of Key Factors Driving Global Virtual Team Effectiveness, Pilar Pazos, Ana María Canto, Nina C. Magpili

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to increase our understanding of the factors contributing to global virtual team effectiveness. We report on a case study on global virtual teams whose members differed in location and nationalities, worked on common collaborative projects, and used media to communicate and coordinate their work. This paper examines the relationships between input factors such as goal commitment, planning and resource availability and team outcomes. Data were collected from 14 teams in an international Master's program in Quality Management, Safety and Environmental Impact hosted in Bolivia and Chile. Students were from nine different countries in South …

Project-Risk Management And Decision Analysis In Maritime Maintenance And Repair, Michael C. Plumb, C. Ariel Pinto, Rafael Landaeta, Resit Unal, Thomas Murphy

Engineering Management & Systems Engineering Faculty Publications

The purpose of this paper is to provide insights regarding the implementation of using Project Risk Management (PRM) and Decision Analysis (DA) in managing projects for complex systems such as maritime vessels. The PRM approach apprehends many forms of risk both internal and external within a given project and assists the manager in determining the level of importance of each individual project phase and component to optimize project success. Ship Maintenance and Repair project decision-making requires that risk management and risk analysis techniques be applied in order to guide management in making better decisions to meet ship service life perspective. …

Editorial: International Journal Of Critical Infrastructures, Holly Ann Heine Handley, C. Ariel Pinto, Adrian V. Gheorghe

Engineering Management & Systems Engineering Faculty Publications

(First paragraph) This special issue of the International Journal of Critical Infrastructures is a compilation of the papers presented at the Fourth Annual Conference on Next Generation Infrastructures held in Virginia Beach, Virginia, in November, 2011. This conference was sponsored by Old Dominion University, Norfolk, Virginia, USA and by the Next Generation Infrastructures Foundation, Delft, The Netherlands. The participants travelled from around the globe to converse about ideas that address both concerns for the present and optimism for the future of critical infrastructures. The conference, held in the USA for the first time, provided a platform for vibrant discussions on …

Epistemic Uncertainty Analysis: An Approach Using Expert Judgment And Evidential Credibility, Patrick Hester

Engineering Management & Systems Engineering Faculty Publications

When dealing with complex systems, all decision making occurs under some level of uncertainty. This is due to the physical attributes of the system being analyzed, the environment in which the system operates, and the individuals which operate the system. Techniques for decision making that rely on traditional probability theory have been extensively pursued to incorporate these inherent aleatory uncertainties. However, complex problems also typically include epistemic uncertainties that result from lack of knowledge. These problems are fundamentally different and cannot be addressed in the same fashion. In these instances, decision makers typically use subject matter expert judgment to assist …

Identification And Implementation Of Patterns Towards A Model Of Environmental Sustainability, S. Jimmy Gandhi, Santiago Perez, Danial Rushton, Robert Cloutier, Ipek Bozkurt, C. Ariel Pinto

Engineering Management & Systems Engineering Faculty Publications

Much like the Quality Revolution did in the 1980's, corporate sustainability has the potential to drive significant changes in the processes and structure of various organizations in the coming decade. With a rapidly growing global population and an ever increasing global demand for resources (Population-Resource-Center, 2012). Sustainability has emerged as one of the primary challenges that organizations will have to deal with in the 21st century. An increasing realization among business executives that profitability by itself is not enough as a measure of success is also driving the increased adoption of sustainable practices in the corporate world (Lowitt and Grimsley, …

Research Methodologies: A Look At The Underlying Philosophical Foundations Of Research, Nathapon Siangchokyoo, Andres Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

Quantitative and qualitative research methodologies have had their greatest share of debates dating back to the 1970s. Researchers have long argued over the underlying philosophical features between the two methodologies and their ability to derive knowledge (Onwuegbuzie & Leech, 2005, Sale, Lohfeld, & Brazil, 2002; Powell, Mihalas, Onwuegbuzie, Suldo and Daley, 2008; Sechrest and Sidani, 1995). More recently, modern researchers have argued that the integration of quantitative and qualitative methods into a single methodology (known simply as mixed methods research) allows researchers to answer questions otherwise unobtainable (Carey, 1993). The emergence of mixed methods research has gained increasing popularities in …

A Human View Model For Socio-Technical Interactions, Holly A. H. Handley, Andreas Tolk

Engineering Management & Systems Engineering Faculty Publications

The Human View was developed as an additional architectural viewpoint to focus on the human part of a system. The Human View can be used to collect and organize data in order to understand how human operators interact and impact the other elements of a system. This framework can also be used to develop a model to describe how humans interact with each other in network enabled systems. These socio-technical interactions form the foundation of the emerging area of Human Interoperability. Human Interoperability strives to understand the relationships required between human operators that impact collaboration across networked environments, including the …