Operations Research, Systems Engineering and Industrial Engineering Commons^™

On Critical Infrastructure Interdependency, Polinpapilinho F. Katina, C. Ariel Pinto

Engineering Management & Systems Engineering Faculty Publications

Developing effective protection, mitigation, and recovery measures for critical infrastructure (CI) systems is paramount in the wake of increasing natural and manmade hazards, risks, and threats. Influencing protection, rescue, and recovery measures are interplays (i.e., interdependencies) among infrastructure systems. Understanding interdependencies plays an essential role in minimizing and reducing cascading failures among complex interdependent infrastructure systems. This paper asserts that deployment of protection, mitigation, and recovery solutions can have little effect on infrastructure management if infrastructure operators and policymakers have partial understanding of infrastructure interdependencies. Using narrative research, authors illustrate that effective coordination and response for protection, mitigation, and recovery …

Agile Knowledge Management: A Review, Reconceptualization, And Extension To Military Applications, Dogan Ozturk, Rafael E. Landaeta, Resit Unal, Cesar Ariel Pinto, Gokay Sursal

Engineering Management & Systems Engineering Faculty Publications

This study contributes to the literature by integrating agility in knowledge management (KM) operations, especially in military environments via major findings of (a) introducing a new approach to KM with integration of 'agility'; (b) articulating the application of an enhanced process of Agile Knowledge Management (AKM) across the military. The purpose of the study is to explore the conceptual background of agility in KM, re-conceptualize it and extend it to military applications with a special focus on counterinsurgency (COIN). An initial qualitative exploration of agility in KM was performed. Three different concepts and their interrelationships were analyzed: (a) KM, (b) …

Project-Risk Management And Decision Analysis In Maritime Maintenance And Repair, Michael C. Plumb, C. Ariel Pinto, Rafael Landaeta, Resit Unal, Thomas Murphy

Engineering Management & Systems Engineering Faculty Publications

The purpose of this paper is to provide insights regarding the implementation of using Project Risk Management (PRM) and Decision Analysis (DA) in managing projects for complex systems such as maritime vessels. The PRM approach apprehends many forms of risk both internal and external within a given project and assists the manager in determining the level of importance of each individual project phase and component to optimize project success. Ship Maintenance and Repair project decision-making requires that risk management and risk analysis techniques be applied in order to guide management in making better decisions to meet ship service life perspective. …

Identification And Implementation Of Patterns Towards A Model Of Environmental Sustainability, S. Jimmy Gandhi, Santiago Perez, Danial Rushton, Robert Cloutier, Ipek Bozkurt, C. Ariel Pinto

Engineering Management & Systems Engineering Faculty Publications

Much like the Quality Revolution did in the 1980's, corporate sustainability has the potential to drive significant changes in the processes and structure of various organizations in the coming decade. With a rapidly growing global population and an ever increasing global demand for resources (Population-Resource-Center, 2012). Sustainability has emerged as one of the primary challenges that organizations will have to deal with in the 21st century. An increasing realization among business executives that profitability by itself is not enough as a measure of success is also driving the increased adoption of sustainable practices in the corporate world (Lowitt and Grimsley, …

Modeling And Evaluating Role And Team Work Processes Using The Improved Performance Research And Integration Tool, Holly A. H. Handley, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

The Human View architecture was designed to capture the human requirements of a system and to answer questions about the interactions between humans and systems. Data captured in the Human View can be used to populate a simulation model to evaluate the performance of the humans interacting in a work process. The work process model can be used to investigate different types of human system analyses, at both the role and team levels, and to identify the appropriate metrics to evaluate the results. This study examined individual role performance using the metrics readily available in the simulation tool, and then …

Factors Impacting Technology Transfer: The Maquiladora Industry In Yucatan, Mexico, Ana Maria Canto, Carlos Blanco, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

Technology transfer and knowledge transfer are the building blocks for innovation, efficiency and increased competitiveness. The topic of technology transfer in the context of multinational companies has been the focus of technology management researchers for well over two decades. Developing countries housing twin plans have been exposed to technology transfer from very diverse countries with different approaches to the technology transfer process and different levels of success. This cultural and national diversity adds an additional level of complexity to the technology transfer domain that has been largely unexplored. This paper will explore critical factors that had an impact in successful …

Effectiveness In Executive Decision-Making Bodies: The Role Of Conflict, Chris L. Day, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

The theory and practice related to team processes such as communication, coordination, conflict, and their impact on team performance and effectiveness has been focused on principles applied to teams in general and to specific subsets of teams/situations. Executive decision-making bodies are a specialized subset of teams charged with managing strategic and enterprise-wide change typically consisting of talented team members who make decisions having a broad impact on the organizations they lead. Executive decision-making bodies have been largely unexplored in the team research literature. This study presents an in-depth review of prior research exploring the role of input factors and conflict …

Research Methodologies: A Look At The Underlying Philosophical Foundations Of Research, Nathapon Siangchokyoo, Andres Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

Quantitative and qualitative research methodologies have had their greatest share of debates dating back to the 1970s. Researchers have long argued over the underlying philosophical features between the two methodologies and their ability to derive knowledge (Onwuegbuzie & Leech, 2005, Sale, Lohfeld, & Brazil, 2002; Powell, Mihalas, Onwuegbuzie, Suldo and Daley, 2008; Sechrest and Sidani, 1995). More recently, modern researchers have argued that the integration of quantitative and qualitative methods into a single methodology (known simply as mixed methods research) allows researchers to answer questions otherwise unobtainable (Carey, 1993). The emergence of mixed methods research has gained increasing popularities in …

A Case Study Of Key Factors Driving Global Virtual Team Effectiveness, Pilar Pazos, Ana María Canto, Nina C. Magpili

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to increase our understanding of the factors contributing to global virtual team effectiveness. We report on a case study on global virtual teams whose members differed in location and nationalities, worked on common collaborative projects, and used media to communicate and coordinate their work. This paper examines the relationships between input factors such as goal commitment, planning and resource availability and team outcomes. Data were collected from 14 teams in an international Master's program in Quality Management, Safety and Environmental Impact hosted in Bolivia and Chile. Students were from nine different countries in South …

The Impact Of Online Collaboration Spaces On Virtual Team Outcomes, Anil Ustun, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

With the emergence of information technology, organizational teams often work virtually, relying on different technologies to successfully complete tasks. This paper investigates the influence of online collaboration spaces on team performance and team affective outcomes such as satisfaction with the process. An experiment will be conducted in which teams of 3 participants will work together on a survival decision-making activity (Lost at Sea). Teams will be collaborating in a web-conferencing (Adobe Connecta™) space and a 3D (three-dimensional) virtual space (Second Life). Based on Social Presence Theory, we expect that the avatar-based 3D environment will provide a richer environment for social …

A Systemic Approach To Next Generation Infrastructure Data Elicitation And Planning Using Serious Gaming Methods, Ersin Ancel

Engineering Management & Systems Engineering Theses & Dissertations

Infrastructure systems are vital to the functioning of our society and economy. However, these systems are increasingly complex and are more interdependent than ever, making them difficult to manage. In order to respond to increasing demand, environmental concerns, and natural and man-made threats, infrastructure systems have to adapt and transform. Traditional engineering design approaches and planning tools have proven to be inadequate when planning and managing these complex socio-technical system transitions. The design and implementation of next generation infrastructure systems require holistic methodologies, encompassing organizational and societal aspects in addition to technical factors. In order to do so, a serious …

Exploring The Effects Of Cooperative Adaptive Cruise Control In Mitigating Traffic Congestion, Georges M. Arnaout

Engineering Management & Systems Engineering Theses & Dissertations

The aim of this research is to examine the impact of CACC (Cooperative Adaptive Cruise Control) equipped vehicles on traffic-flow characteristics of a multilane highway system. The research identifies how CACC vehicles affect the dynamics of traffic flow on a road network and demonstrates the potential benefits of reducing traffic congestion due to stop-and-go traffic conditions. An agent-based traffic simulation model is developed specifically to examine the effect of these intelligent vehicles on the traffic flow dynamics. Traffic performance metrics characterizing the evolution of traffic congestion throughout the road network, are analyzed. Different CACC penetration levels are studied.

The positive …

A Hybrid Lehmer Code Genetic Algorithm And Its Application On Traveling Salesman Problems, Jun Zhang

Engineering Management & Systems Engineering Theses & Dissertations

Traveling Salesman Problems (TSP) is a widely studied combinatorial optimization problem. The goal of the TSP is to find a tour which begins in a specific city, visits each of the remaining cities once and returns to the initial cities such that the objective functions are optimized, typically involving minimizing functions like total distance traveled, total time used or total cost.

Genetic algorithms were first proposed by John Holland (1975). It uses an iterative procedure to find the optimal solutions to optimization problems.

This research proposed a hybrid Lehmer code Genetic Algorithm. To compensate for the weaknesses of traditional genetic …

Optimization Models And Approximate Algorithms For The Aerial Refueling Scheduling And Rescheduling Problems, Sezgin Kaplan

Engineering Management & Systems Engineering Theses & Dissertations

The Aerial Refueling Scheduling Problem (ARSP) can be defined as determining the refueling completion times for fighter aircrafts (jobs) on multiple tankers (machines) to minimize the total weighted tardiness. ARSP can be modeled as a parallel machine scheduling with release times and due date-to-deadline window. ARSP assumes that the jobs have different release times, due dates, and due date-to-deadline windows between the refueling due date and a deadline to return without refueling. The Aerial Refueling Rescheduling Problem (ARRP), on the other hand, can be defined as updating the existing AR schedule after being disrupted by job related events including the …

A Method To Improve The Sustainment Of Systems Based On Probability And Consequences, Michael Ashton Gaintner

Engineering Management & Systems Engineering Theses & Dissertations

The FROST Method is presented which improves the efficiency of long-term sustainment of hardware systems. The FROST Method makes sustainment and scheduling decisions based on the minimization of the expected value of current and future costs. This differs from current methods which tend to base decisions not on the expected value of costs, but on the expected inventory demand found through projections using data which is often inaccurate.

Distributions are used to account for randomness and inaccuracy in inputs such as failure rates and vendor-claimed dates for end of production. A Monte Carlo technique is then used to convert these …

Examination Timetabling With Mathematical Programming An Application In Turkish Air Force Academy, Emrah Koksalmis

Engineering Management & Systems Engineering Theses & Dissertations

The focus of this thesis is the educational timetabling problem, which is a very challenging problem to solve especially with a high number of the departments, branches, classes, and students. Due to the large scale of educational timetabling problems and preferences of the stakeholders, it is almost impossible to form a general model that solves all of the timetabling problems in the literature. This resulted in the need to develop and employ specific models for specific institutions.

The purpose of this study is to develop a mathematical programming model that solves the examination timetabling problem in Turkish Air Force Academy …

Evaluation System Design And Academic Performance Analysis Using Clustering And Simulation, Volkan Cakir

Engineering Management & Systems Engineering Theses & Dissertations

The starting point of this study was to understand the possible causes of evaluation system change in a military academic environment. With that motivation the objectives of this study were defined as examining student profiles in a military academy, establishing the nature of academic performance, comparing student groups that were identified by course scores, analyzing student performance changes over time and developing a manageable evaluation system and curriculum by comparing different scenarios.

An analysis was performed on the literature on academic performance prediction, cluster analysis methodologies and their development, and specifically summarized cluster analytic academic performance studies where these two …

Towards An Organizational Strategic Vitality Theory: A Study Of A Public Sector Board Of Directors, Keith L. Woodman

Engineering Management & Systems Engineering Theses & Dissertations

Boards of directors govern practically all organizations of significant size in the public and private sector. Improving the understanding of how boards function is critical because when boards fail, the results can be devastating. Little is understood about the functioning of boards of directors in the public sector, which accounts for a significant amount of the gross national product of the world's economy. The author observed a public sector board of directors for one year. Using the grounded theory research method to analyze the observations, he generated a theory of organizational strategic vitality that describes how a board of directors …

A Structured Project-Risk Management And Life Cycle Framework For Complex Systems: Ship Repair And Maintenance (Sr&M) Projects, Michael Craig Plumb

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes to insights regarding the implications of using Project Risk Management (PRM) and Life Cycle Assessment (LCA) in managing projects for a complex system. The PRM approach apprehends many forms of risk both internal and external within a given project and assists the manager in determining the level of importance of each individual project phase and component to optimize project success. The life cycle approach to project management is used with short-term limitations with respect to a product's life cycle over several years. The literature discusses many tools and techniques that assist project managers in implementing optimal solutions, …

Random Keys Genetic Algorithms Scheduling And Rescheduling Systems For Common Production Systems, Elkin Rodriguez-Velasquez

Engineering Management & Systems Engineering Theses & Dissertations

The majority of scheduling research deals with problems in specific production environments with specific objective functions. However, in many cases, more than one problem type and/or objective function exists, resulting in the need for a more generic and flexible system to generate schedules. Furthermore, most of the published scheduling research focuses on creating an optimal or near optimal initial schedule during the planning phase. However, after production processes start, circumstances like machine breakdowns, urgent jobs, and other unplanned events may render the schedule suboptimal, obsolete or even infeasible resulting in a "rescheduling" problem, which is typically also addressed for a …

Ambulatory Healthcare Utilization In The United States: A System Dynamics Approach, Rafael Diaz, Joshua G. Behr, Mandar Tulpule

VMASC Publications

Ambulatory health care needs within the United States are served by a wide range of hospitals, clinics, and private practices. The Emergency Department (ED) functions as an important point of supply for ambulatory healthcare services. Growth in our aging populations as well as changes stemming from broader healthcare reform are expected to continue trend in congestion and increasing demand for ED services. While congestion is, in part, a manifestation of unmatched demand, the state of the alignment between the demand for, and supply of, emergency department services affects quality of care and profitability. The central focus of this research is …

Introduction: Advances In E-Business Engineering, Ling Li

Information Technology & Decision Sciences Faculty Publications

(First paragraph) E-business is more than just e-commerce. It is one of the most challenging areas for industry and research communities. E-business has evolved from business-to-business, business-to-customer, customer-to-business, customer-to-customer, and business-to-government systems to the integrated and collaborative business services among various information systems and e-marketplaces. In this evolving process, integrated e-business systems and their related supporting platforms have to be rapidly designed and developed in order to meet different requirements. A variety of e-business engineering paradigms and technologies have been developed to tackle these challenges. There are many research issues needed to be addressed. These issues include heterogeneous services integration, …

Perspectives On Quality Coordination And Assurance In Global Supply Chains, Ling Li, John N. Warfield

Information Technology & Decision Sciences Faculty Publications

The 2007 recall of Berko Electric Toe-Space Heaters made in the US, the recall of backpack blowers made in Japan, the recalls of toys and pet food produced in China have exposed the potential of global supply chain disruptions. This product recall storm leads to the issue of quality assurance in global supply chain management. Product recalls indicate that manufacturing companies are particularly vulnerable to ensure quality when they source via a global supply chain with poor visibility. Obviously, a supply chain cannot afford this kind of sourcing and supply structure that threatens the supply-chain integrity. This special issue on …

Delayed-Bang Approach Towards More Sustainable Critical Infrastructure Risk Management, C. Ariel Pinto, Michael K. Mcshane, Abhishek S. Pathak

Finance Faculty Publications

This article describes the Delayed Bang Approach for determining the value of risk management alternatives in critical infrastructure security. The discussion includes (1) the need for sustainable risk management (2) the importance of time valuation in evaluating competing loss prevention and loss reduction alternatives, (3) the convergence of deterministic engineering economics, survivability analysis, and probabilistic analysis, and (4) hypothetical examples of the Delayed-Bang Approach and significance towards more sustainable risk management.

Development Of Risk Uncertainty Factors From Historical Nasa Projects, Tahani R. Amer

EMSE Doctoral Projects

NASA is a good investment of federal funds and strives to provide the best value to the nation. NASA has consistently budgeted to unrealistic cost estimates, which are evident in the cost growth in many of its programs. In this investigation, NASA has been using available uncertainty factors from the Aerospace Corporation, Air Force, and Booz Allen Hamilton to develop projects' risk posture. NASA has no insight into the developmental of these factors and, as demonstrated here, this can lead to unrealistic risks in many NASA Programs and projects (P/p). The primary contribution of this project is the development of …

Emerging M&S Application In Risk Management, C. Ariel Pinto, Andreas Tolk, Michael Mcshane

Engineering Management & Systems Engineering Faculty Publications

There has been compelling signs of the great potential of building further synergy with academics, researchers, and industry practitioners from the areas of Modeling and Simulation (M&S) managing risk events. This paper provides an introduction to risk management and how M&S has permeated the risk management process. The trend has been to harness the advantages of M&S tools and techniques in terms of efficiency and effectiveness in managing risks. However, the more important contribution of M&S may be in how it provides a way for specialists in various disciplines or industries interact to manage risks that require multi-disciplinary approach. This …

The Role Of Conflict Management On Virtual Team Performance And Satisfaction, Pilar Pazos, Anil Ustun, Rolando Delaguila

Engineering Management & Systems Engineering Faculty Publications

The role that input factors from project planning processes play on conflict emergence and conflict resolution in virtual teams is not well understood. Of particular interest for this paper is the role that factors during planning stages play in preventing interpersonal conflict, supporting conflict resolution and ultimately enhancing team outcomes in virtual team settings. This study examines the relationships among commitment to team goals, conflict management and team outcomes in virtual teams. First we provide an in depth review of relevant empirical findings. Next, we describe a study examining the relationships between three sets of variables: 1) goal commitment, 2) …

Emotional Intelligence And Its Potential In Engineering Management, Jesse Ray Toepfer

Engineering Management & Systems Engineering Theses & Dissertations

Assuming that the modern connotation of Emotional Intelligence (El) took shape with Wayne Leon Payne's 1986 dissertation, A Study of Emotion: Developing Emotional Intelligence, Self-Integration, Relating to Fear, Pain, and Desire, EI is nearing its thirtieth birthday. Relatively speaking, EI is still very young, and there are a handful of researchers who are still trying to explore and define El. Significant efforts have been made to develop the concept of EI, and the ramifications of EI on an individual's professional performance.

Often more technical and exacting in nature, the field of engineering management exhibits many aspects that are unique relative …

Post-Project Risk Perception And Systems Management Reaction, Baqer Alali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this research is to identify whether risk management in projects has any role in risk management in systems. Projects, systems, and risk management are three integral concepts in the management of various enterprises and agencies. Risk management is a common concept in systems and project processes. To avoid failures or crisis during their life cycles, projects and systems managers practice risk management. Projects and systems have well defined life cycles during which the risk is defined, controlled, and managed. Risk management is conducted in each phase of projects and systems. Projects are initiated to close certain operational …

A Predictive Game Theoretic Model To Assess Us - Russian Response To An Islamic Safe-Haven In The Caucasus Region, Christopher Wayne Hartline

Computational Modeling & Simulation Engineering Theses & Dissertations

The thesis examines possible US and Russian policy decisions following the establishment of an Islamist safe-haven in Chechnya. Conflicting national policies affect the possibility of a negotiated settlement. Domestic and international political considerations constrain the decision-making of the two nations. The author applies game theory to examine the sequential decision-making of the two nations. The extensive form model draws outcome payoff values from a bounded uniform distribution. This approach naturally models uncertainty; and, it allows repeated probabilistic instantiations of the model. These instantiations produce a range of solutions. The most likely outcome was a negotiated settlement, generally following a tit-for-tat …