Operations Research, Systems Engineering and Industrial Engineering Commons^™

Thinking Systemically About Complex Systems, Patrick T. Hester, Kevin Macg. Adams

Engineering Management & Systems Engineering Faculty Publications

As machine age problems have given way to systems age messes, the underlying complexity associated with understanding these situations has increased exponentially. Accordingly, the methods we use to address these situations must evolve as well. Unfortunately, many antiquated methods for dealing with situations remain prominent. Systems engineering, traditionally, is the practical application of procedural problem solving, typically geared toward the acquisition of large-scale systems. The underlying paradigm for solving these problems can be characterized as systematic thinking. While quite appropriate for machine age problems, this approach lacks the theoretical rigor to deal with systems age messes. Thus, a new paradigm …

Accounting For Errors When Using Systems Approaches, Kevin Macg. Adams, Peggy Hester

Engineering Management & Systems Engineering Faculty Publications

Complex systems problems require the use of a formal philosophical construct and dictate the use of a rigorous systems approach. A systems approach may utilize one of a variety of proven methods, but in each case it involves the imposition of order that ranges from the philosophical to the procedural. Independent of the construct or rigor used to address the complex systems problem is the opportunity to commit a number of errors as part of a systems approach. This paper will discuss six classifications for problem solving errors that may be experienced during the application of a systems approach as …

Determining Stakeholder Influence Using Input-Output Modeling, Patrick T. Hester, Kevin Macg. Adams

Engineering Management & Systems Engineering Faculty Publications

Stakeholders are a vital element in all complex systems problems. They are customers, users, clients, suppliers, employees, and team members. They fund the system, design it, build it, operate it, use it, maintain it, and dispose of it. While many approaches exist for classifying and determining their attitudes, these approaches stop short of evaluating stakeholders in a holistic manner. This paper closes this research gap by developing the metric of stakeholder situation influence, a measure which allows for quantitative evaluation of stakeholder influence on a given problem. This measure is derived from Leontief Input-Output analysis. The developed approach extends previous …

Orchestrating Systems Engineering Processes And System Architectures Within Dod: A Discussion Of The Potentials Of Dodaf, Taylor Hughes, Andreas Tolk

Engineering Management & Systems Engineering Faculty Publications

!e Department of Defense (DoD) is responsible for the development, procurement, introduction, integration, maintenance, upgrading, and retirement of all defense and related support systems. To facilitate this task, enterprise-level system architectures are used to describe capability, operational capability requirements and lower level system architectures are used to describe the functionality of system solutions which are necessary to satisfy those operational capability requirements. To ensure the attainment of the required capability solution on time and under budget, systemengineering processes are mandated to ensure consistency and rigor across all participating organizations. However, even though architecting is necessary to insure that all understand …

Reference Modelling In Support Of M&S—Foundations And Applications, Andreas Tolk, Saikou Diallo, Jose Padilla, H. Herencia-Zapana

Engineering Management & Systems Engineering Faculty Publications

Whether by design or by practice, systems engineering (SE) processes are used more and more often in Modeling and Simulation (M&S). While the two disciplines are very close, there are some differences that must be taken into account in order to successfully reuse practices from one community to another. In this paper, we introduce the M&S System Development Framework (MS-SDF) that unifies SE and M&S processes. The MS-SDF comprises the SE processes of requirements capture, conceptual modelling, and verification and validation (V&V), and extends them to M&S. We use model theory as a deductive apparatus in order to develop the …

Resilience Governance Through Serious Energy Gaming, Adrian V. Gheorghe, Dan V. Vamanu

Engineering Management & Systems Engineering Faculty Publications

Physical analogies emphasizing cooperative behavior in systems are explored and integrated into so called 'serious energy games', to contribute in a better understanding, monitoring and good governance of some of the complex security issues confronting the evolvement of contemporary energy systems. It is believed that such exercises might be supportive in the necessary attempt, by the many stakeholders and actors / agents involved, to bring balance to prevailing policies of which seems to be “Go change yourself - in a resilient fashion!” An extrapolation of several findings to other than energy systems tempted to implement drastic changes based on substantial …

The Role Of Team Preparation Processes And Task Conflict On Virtual Team Performance, Pilar Pazos, Ana María Canto

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to increase our understanding of the factors contributing to team performance in global virtual teams. We report on a study on global virtual teams involved on applied projects in industry. Team members differed in location and nationalities. This paper examines the relationships between goal commitment, planning and conflict. Data were collected from 34 teams in an international Master program in Quality Management, Safety and Environmental Impact hosted in Bolivia and Chile. Students were from nine different countries in South America. Students were assigned to teams of size 3 and participated in 15-week project as …

The Role Of Is Infrastructure And Organizational Context On Implementation Of Electronic Health Records Systems, Pilar Pazos, Anjee Gorkhali, Rolando Delaguila

Engineering Management & Systems Engineering Faculty Publications

This research explores the role that Information System (IS) infrastructure and organizational context play on the implementation of Electronic Health Records (EHR) Systems. A number of indicators can be used as a proxy for IS infrastructure such as: Information System (IS) Department Budget allocation, percentage of full time IS staff and the number of technical trainings provided by the IS department to the clinical staff. Data was obtained from the Healthcare Information and Management Systems Society (HIMSS) database, a non-for profit organization that evaluates the use of information technology in the health care industry. This paper reports on the development …

The Factors Behind A Successful Implementation Of Electronic Health Records Systems, Anjee Gorkhali

Engineering Management & Systems Engineering Theses & Dissertations

This research explores the role that budget for Information System (IS) and technical expertise of healthcare service provider staff play on the successful leap from a partial to exhaustive implementation of Electronic Health Records (EHR) Systems. Technical expertise in Information Systems might not be easily measurable directly, but there are a number of indicators that could be used as a proxy, such as: Information System (IS) Department Budget, number of IS staff and the extent of technical trainings provided by the IS department to the clinical staff. This research study hypothesizes that quality technical trainings conducted by an IS department …

Establishing Relationships Between Risk Management And Knowledge Transfer, Garrett S. Haltiwanger

Engineering Management & Systems Engineering Theses & Dissertations

Risk management (RM) and Knowledge management (KM) have mostly been treated as separate management philosophies. Risk management is a widely taught topic in academia and is practiced in industry. Knowledge management is being taught at increasingly more colleges and many companies are discovering a need for managing knowledge. This dissertation shows that some research has been conducted to apply the principles of knowledge management in establishing risk management plans. To a lesser extent there has been research conducted to apply the philosophies of risk management to identifying knowledge gaps and maintaining corporate knowledge. Both risk management and knowledge management are …

Incorporating Memory And Learning Mechanisms Into Meta-Raps, Arif Arin

Engineering Management & Systems Engineering Theses & Dissertations

Due to the rapid increase of dimensions and complexity of real life problems, it has become more difficult to find optimal solutions using only exact mathematical methods. The need to find near-optimal solutions in an acceptable amount of time is a challenge when developing more sophisticated approaches. A proper answer to this challenge can be through the implementation of metaheuristic approaches. However, a more powerful answer might be reached by incorporating intelligence into metaheuristics.

Meta-RaPS (Metaheuristic for Randomized Priority Search) is a metaheuristic that creates high quality solutions for discrete optimization problems. It is proposed that incorporating memory and learning …

Probabilistic Resilience Quantification And Visualization Building Performance To Hurricane Wind Speeds, Berna Eren Tokgoz

Engineering Management & Systems Engineering Theses & Dissertations

Natural and man made disasters are unpredictable and unavoidable in today's world. Their frequency of occurrence and damages keep increasing. Due to the efforts to reduce negative consequences from such disasters, the concept of resilience has gained so much popularity in disaster management area especially after disasters like the September 11 attacks and Hurricane Katrina. Complex systems of today are under operational risks because of increasing threats and their high level of vulnerability. Hence, such systems need to adapt the concept of resilience for continuous operations. Resilience is a proactive concept which should incorporate both pre-event (preparedness and mitigation) and …

Identifying Operations Research Systems Analysts' Technical Competencies: A Delphi Approach, William T. Winklbauer

Engineering Management & Systems Engineering Theses & Dissertations

After the attacks of September 11, 2011, the demands for more agile, adaptive, critical-thinking, and multi-talented U.S. Army Operations Research Systems Analysts (FA49s) have only increased. Tomorrow's joint operating environment demands U.S. Army FA49s to be ingenious, proactive, and multi-talented; proficient in their core competencies as military leaders as well as being proficient in their technical competencies as problem solvers in the operations research field.

The purpose of this study was to identify the technical competencies and knowledge, skills, and abilities (KSAs) required for future U.S. Army FA49s to perform their duties within the joint operating environment of the next …

Meta-Heuristics Analysis For Technologically Complex Programs: Understanding The Impact Of Total Constraints For Schedule, Quality And Cost, Henry Darrel Webb

EMSE Doctoral Projects

Program management data associated with a technically complex radio frequency electronics base communication system has been collected and analyzed to identify heuristics which may be utilized in addition to existing processes and procedures to provide indicators that a program is trending to failure. Analysis of the collected data includes detailed schedule analysis, detailed earned value management analysis and defect analysis within the framework of a Firm Fixed Price (FFP) incentive fee contract.

This project develops heuristics and provides recommendations for analysis of complex project management efforts such as those discussed herein. The analysis of the effects of the constraints on …

Examining Combat Effectiveness In Asymmetric Engagements With Balanced Forces Using The Information Age Combat Model, Nevan E. N. Shearer

Engineering Management & Systems Engineering Theses & Dissertations

With advances in networked communications, the capabilities of command and control (C2) have come to play an increasingly larger role in battlefield success. Within the past two decades a new military strategy has evolved, known as Network-Centric Operations (NCO), which puts information superiority on the frontline. Moreover, the information advantage that is gained through information superiority is translated into a tactical war-fighting advantage.

A research gap has been identified in the investigation of networked combat force configurations in the realm of asymmetric engagements. Specifically, the research question is, how should an information age combat force be networked in order to …

Evaluating Network Analysis And Agent Based Modeling For Investigating The Stability Of Commercial Air Carrier Schedules, Sheila Ruth Conway

Engineering Management & Systems Engineering Theses & Dissertations

For a number of years, the United States Federal Government has been formulating the Next Generation Air Transportation System plans for National Airspace System improvement. These improvements attempt to address air transportation holistically, but often address individual improvements in one arena such as ground or in-flight equipment.

In fact, air transportation system designers have had only limited success using traditional Operations Research and parametric modeling approaches in their analyses of innovative operations. They need a systemic methodology for modeling of safety-critical infrastructure that is comprehensive, objective, and sufficiently concrete, yet simple enough to be deployed with reasonable investment. The methodology …

Agile Knowledge Management; A Review, Reconceptualization, And Extension To Military Applications, Dogan Ozturk

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to explore the conceptual background of agility in knowledge management, re-conceptualize it and extend it to military applications with a special focus on Counterinsurgency (COIN).

An initial qualitative exploration of agility in knowledge management was performed. Three different concepts and their interrelationships were analyzed: (1) knowledge management, (2) agility in operations, and (3) military organizations in the COIN environment. Findings from this initial qualitative analysis were used to inductively redefine, re-conceptualize and extend the concept of Agile Knowledge Management (AKM), as well as, to compare and adapt the AKM concept to the military environment …

An Analysis Of Factors Affecting The Effective Use Of Knowledge Management In Counter Improvised Explosive Device (C-Ied) Operations, Umit Gencer

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation investigates factors that influence effective use of Knowledge Management (KM) in Counter Improvised Explosive Device (C-IED) operations in the military.

The study suggests that effective KM program is determined by the interaction of three organizational capabilities: knowledge infrastructure, knowledge process, and leadership orientation.

A self-administrated survey was conducted on 300 NATO staff officers who have served in C-IED environments. A structural equation modeling technique was used to test a set of hypotheses using 118 completed responses collected from the survey.

The results suggest that out of the 11 constructs within the model; two are rated as 'attribute needs …

Risk Quadruplet: Integrating Assessments Of Threat, Vulnerability, Consequence, And Perception For Homeland Security And Homeland Defense, Kara Norman Hill

Engineering Management & Systems Engineering Theses & Dissertations

Risk for homeland security and homeland defense is often considered to be a function of threat, vulnerability, and consequence. But what is that function? And are we defining and measuring these terms consistently? Threat, vulnerability, and consequence assessments are conducted, often separately, and data from one assessment could be drastically different from that of another due to inconsistent definitions of terms and measurements, differing data collection methods, or varying data sources. It has also long been a challenge to integrate these three disparate assessments to establish an overall picture of risk to a given asset. Further, many agencies conduct these …

An Investigation Into The Relationship Between An Engineering Manager's Purpose-Seeking Beliefs And Behaviors And The Engineering Manager's Perception Of Employee Creativity, Initiative And Purpose-Seeking Behavior, Charles Burton Daniels

Engineering Management & Systems Engineering Theses & Dissertations

Organizations have placed an overwhelming emphasis on extrinsic motivation of its workforce, normally in the form of financial incentives, in an attempt to assure individual and organizational high performance. While a significant level of financial resources is expended in this attempt to predict and influence employee behavior, no objective evidence exists of a favorable return of investment. In fact, the primary impact of most extrinsic motivation might actually be demotivation – the opposite of the intended use.

In this research the prevailing literature was examined and a conclusion about the power of both extrinsic and intrinsic motivation was synthesized to …

A Unified Enterprise-Wide Cost Modeling Framework For Engineering Applications Based On Systems Engineering Principles, Yousuf S. Mohammed

Mechanical & Aerospace Engineering Theses & Dissertations

In the present research the problem of enterprise-wide cost modeling is approached from a systems engineering standpoint. What this does is to use each stage of product life cycle to obtain useful information that helps in estimating the cost of the system. Once a generic framework is developed for estimating the core cost, layers of other factors that affect the cost are applied to the core cost, such as risk and uncertainty, maintainability, supply-chain and socioeconomic conditions. The cost model is expanded to accommodate a product domain ranging from a simple object to a system in the following hierarchy: System, …

A Discrete Event Simulation Of Network Centric Operations: Modeling Unbalanced Combat Configurations In Symmetric Engagements, Mahmoud Turki Khasawneh

Engineering Management & Systems Engineering Theses & Dissertations

Network Centric Operations (NCO) has been dubbed the most significant revolution in military affairs (RMA) in the past 200 years. The promise of NCO is based on the notion that information sharing and connectivity is fundamental to the effectiveness of a combat force. This due to the ability of a properly networked force to self-synchronize itself as it engages enemy forces. The purposeful arrangement of assets in a combat force is what makes it 'properly networked'. What is a purposeful arrangement of combat assets? How should a force organize to enhance information sharing and connectivity? And how does connectivity within …

A Human View Model For Socio-Technical Interactions, Holly A. H. Handley, Andreas Tolk

Engineering Management & Systems Engineering Faculty Publications

The Human View was developed as an additional architectural viewpoint to focus on the human part of a system. The Human View can be used to collect and organize data in order to understand how human operators interact and impact the other elements of a system. This framework can also be used to develop a model to describe how humans interact with each other in network enabled systems. These socio-technical interactions form the foundation of the emerging area of Human Interoperability. Human Interoperability strives to understand the relationships required between human operators that impact collaboration across networked environments, including the …

System Of Systems Perspective On Risk: Towards A Unified Concept, C. Ariel Pinto, Michael K. Mcshane, Ipek Bozkurt

Finance Faculty Publications

Many systems and projects that concern systems engineers, engineering managers, and business managers today can be defined as system of systems (SoS), which are described as ambiguous, uncertain and dynamic, among others. In addition to the traditional view on risk identification, analysis and management, the concept of risk should be considered with respect to these systems of systems. The purpose of this paper is to analyse both fundamental concepts and recent publications in system of systems, business and engineering management, as well as risk analysis, modelling, and management for the purpose of better describing the concept of risk with respect …

A System Dynamics Model For Simulating Ambulatory Health Care Demands, Rafael Diaz, Joshua G. Behr, Mandar Tulpule

VMASC Publications

Introduction: This article demonstrates the utility of the system dynamics approach to model and simulate US demand for ambulatory health care service both for the general population and for specific cohort subpopulations over the 5-year period, from 2003 to 2008. A system dynamics approach that is shown to meaningfully project demand for services has implications for health resource planning and for generating knowledge that is critical to assessing interventions.

Methods: The study uses a cohort-component method in combination with structural modeling to simulate ambulatory health care utilization. Data are drawn from the National Ambulatory Medical Care Survey and the National …

Colonel Blotto Games And Lancaster's Equations: A Novel Military Modeling Combination, Andrew Collins, Patrick T. Hester

VMASC Publications

Military strategists face a difficult task when engaged in a battle against an adversarial force. They have to predict both what tactics their opponent will employ and the outcomes of any resultant conflicts in order to make the best decision about their actions. Game theory has been the dominant technique used by analysts to investigate the possible actions that an enemy will employ. Traditional game theory can be augmented by use of Lanchester equations, a set of differential equations used to determine the outcome of a conflict. This paper demonstrates a novel combination of game theory and Lanchester equations using …

Epistemic Uncertainty Analysis: An Approach Using Expert Judgment And Evidential Credibility, Patrick Hester

Engineering Management & Systems Engineering Faculty Publications

When dealing with complex systems, all decision making occurs under some level of uncertainty. This is due to the physical attributes of the system being analyzed, the environment in which the system operates, and the individuals which operate the system. Techniques for decision making that rely on traditional probability theory have been extensively pursued to incorporate these inherent aleatory uncertainties. However, complex problems also typically include epistemic uncertainties that result from lack of knowledge. These problems are fundamentally different and cannot be addressed in the same fashion. In these instances, decision makers typically use subject matter expert judgment to assist …

Rq-Tech, A Strategic-Level Approach For Conceptualizing Enterprise Architectures, Christine A. Hoyland

Engineering Management & Systems Engineering Faculty Publications

The purpose of this study is to present a system-theoretic based methodology and corresponding model for Enterprise Architecture development. Enterprise Architecture models can assist managers by illustrating the systemic relationships of their business and the impact their decisions can make. Unfortunately, today's modeling practices are proprietary, time-consuming, and generally ineffective as tools for communicating strategic-level planning across and down all levels of the enterprise. This research explored the most significant factors that must be considered when translating authoritative text and rich pictures of business doctrine into semantic models. An ontology, namely RQ-Tech, was used to parse and tag representative samples …

Editorial: International Journal Of Critical Infrastructures, Holly Ann Heine Handley, C. Ariel Pinto, Adrian V. Gheorghe

Engineering Management & Systems Engineering Faculty Publications

(First paragraph) This special issue of the International Journal of Critical Infrastructures is a compilation of the papers presented at the Fourth Annual Conference on Next Generation Infrastructures held in Virginia Beach, Virginia, in November, 2011. This conference was sponsored by Old Dominion University, Norfolk, Virginia, USA and by the Next Generation Infrastructures Foundation, Delft, The Netherlands. The participants travelled from around the globe to converse about ideas that address both concerns for the present and optimism for the future of critical infrastructures. The conference, held in the USA for the first time, provided a platform for vibrant discussions on …

An Analysis Of Factors Affecting The Effective Use Of Knowledge Management In Counter Improvised Explosive Device (C-Ied) Operations, Umit Gencer, Rafael E. Landaeta, Resit Unal, C. Ariel Pinto, Gokay Sursal

Engineering Management & Systems Engineering Faculty Publications

Improvised Explosive Device (IED) is a weapon of choice and is likely to remain a major component of the Global War on Terrorism. It is critical that gaps in knowledge transfer are quickly addressed in order to more effectively equip personnel to counter IED (C-IED) threat. Therefore, the military must analyze the current Knowledge Management (KM) programs in C-IED arena in order to maximize transfer of knowledge derived from experience and skill to staffs and finally to commanders. This study investigates the factors that influence effective use of KM in C-IED operations in the military. The study suggests that effective …