Operations Research, Systems Engineering and Industrial Engineering Commons^™

Exploratory Study Of The Adoption And Use Of The Smartphone Technology In Emerging Regions: Case Of Saudi Arabia, Fahad Abdulaziz Aldhaban

Dissertations and Theses

Users' acceptance of a new information technology (IT) is considered to be a key determinant factor of its success. Also, studying users' adoption and use of new IT plays an important role in determining users' needs and reducing business risk, especially in industry segments with rapid changes in IT such as Smartphone technology. Such rapid evolution is influencing consumers' behaviors, their daily lifestyle, the manner of conducting their activities and their ways of consuming and using information.

Smartphone technology holds a promising future with an expected global market that could reach US $258 billion by the end of year 2015 …

Using Casual Loop Diagramming To Explore The Drivers Of The Sustained Functionality Of Rural Water Services In Timor-Leste, Kate Neely, Jeffrey P. Walters

Faculty Publications - Biomedical, Mechanical, and Civil Engineering

It is recognized that international water sector development work has issues with a lack of sustained positive outcomes. A large driver of this outcome is how NGOs work with communities to implement and then manage water services. Many NGOs tend to focus their efforts on improving their reach and organisational growth by continually engaging in new projects. This behaviour is largely driven by short-term donor funding models that reward extended coverage, leaving little focus on sustained outcomes. Similarly, community-based management (CBM) schemes often impede sustained services as a result of the community’s limited capacity to operate and maintain the technology. …

Complex Adaptive Behavior: Pragmatic Idealism, Mustafa Canan, Andres Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

The introduction of new concepts is a driver of organizational evolution and transformation. A newly introduced concept can introduce new meaning that is disparate to existing understanding. A new concept may also be interpreted in multiple ways, thereby introducing several disparate meanings. The disparity is resolved through adaptation. The disparity introduces complex adaptive behavior to the organization, requiring suitable changes to its management and design. The development of corresponding doctrine for new concepts, and training for the organization's constituents become indispensable. In so doing, constituents can be involved in the adaptation process through direct participation, and thereby include the cognitive …

Energy Sustainability Of Turkey In The Case Of Lng, Omer Ilker Poyraz, Omer Keskin, Resit Unal

Engineering Management & Systems Engineering Faculty Publications

Energy is both vital and strategic element for a nation to sustain its fundamental activities like security, logistics, heating, etc. Countries sustain their energy demands through internal or external sources. In the case of not being able to maintain energy demands from their internal sources, they would need to import their requirements. Whenever they need to buy raw materials, they have to build terminals to process the raw material into the required form. The dependency on the imports may cause the importing country to weaken its advantage in international conflicts, unemployment, and welfare. Therefore, countries aim to mitigate dependence to …

The Effect Of Impeded Information Sharing And Transparency On Power Differentials And Organizational Dysfunction, Mustafa Canan, A. Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

The constituents of an organization have to interact with each other. The purpose of the interaction is to maintain flow of information, to exchange knowledge, to share individual situational awareness, and to give rise to an organizational shared awareness. The rate of information exchange is constrained by multiple factors and impacts the effectiveness of the communication in an organization. For instance, extensive communication may not result in informativeness all the time. Communication channels induce constraints between the interacting agents. These constraints can impede information flow. Impeding information flow will result in an accumulation of knowledge with a particular agent. Consequently, …

Cyber-Physical Systems: Complex System Governance As An Integrating Construct, Polinpapilinho F. Katina, Charles B. Keating, Adrian V. Gheorghe

Engineering Management & Systems Engineering Faculty Publications

This paper examines contributions of Complex System Governance (CSG) as an integrating construct for the emerging fields of critical cyber-physical systems (CPS). CPS is concerned with physical entities that are controlled by computational elements. The field is relatively new, emerging, and also somewhat fragmented in development. There are multiple agencies, entities, and activities being undertaken to address a nexus of emerging issues (e.g., cybersecurity) in critical infrastructures. However, the development of critical CPS, as a field, albeit with good intentions and efforts, appears to be largely ‘self-organizing.’ In response, we suggest CSG as an organizing construct capable of provided a …

Using Mavt To Incorporate Public Perception When Choosing A Nuclear Fuel Cycle, Stephen Clement

Theses and Dissertations

Nuclear energy is a source of carbon free power. With many countries striving to make deep carbon cuts in their energy sectors, nuclear energy could be a large part of the solution. One of the main obstacles standing in the way of the use of nuclear energy is the issue of used nuclear fuel disposal. According to the NEI, the U.S. creates about 2000 metric tons of used nuclear fuel per year and has generated around 76,000 metric tons of used nuclear fuel over the last 4 decades. While there are technical problems that need to be solved, it is …

Towards A Systems Theory-Based Curriculum For Complex Systems Governance, Polinpapilinho Katina, Joseph M. Bradley

Engineering Management & Systems Engineering Faculty Publications

The purpose of this paper is to explore challenges associated with the development of a curriculum for an emerging field of Complex System Governance (CSG) that could be used for instruction and teaching leaders, managers, and students interested in increasing their knowledge, skills, and abilities about CSG. CSG has been suggested as a means to (1) expose deep system issues impacting performance, (2) introduce practitioners to new thinking, technologies, tools, and methods to address these issues, and (3) institutionalize capabilities to continuously advance governance. As with all new approaches, a curriculum in an emerging field is an essential element for …

Trends In Commercial-Off-The-Shelf Vs. Proprietary Applications, Vijay K. Agrawal, Vipin K. Agrawal, A. Ross Taylor

Journal of International Technology and Information Management

This study examines factors valued by IS managers in deciding if COTS software is a viable alternative to proprietary software. The results indicate managers who anticipate increased usage of COTS packages in 5 years used the same top three factors in the formation of their decisions to adopt COTS as their colleagues who anticipated either zero change in COTS usage or an increased usage of proprietary software used in deciding not to adopt COTS software. Managers anticipating increased COTS usage had a statistically significant higher value for each of those items compared to managers not anticipating growth in COTS software.

Online Trust Cues: Perceptions And Application, Antonina A. Bauman

Journal of International Technology and Information Management

This qualitative study analyzes perceptions of online trust cues as identified by shoppers from three countries: Germany, Russia, and the USA. A novel approach of the repertory grid method is used to study online trust cues in business-to-consumers commercial online transactions. This study resulted in the list of web site elements and features that consumers recognize as trust cues and use to evaluate e-vendor’s trustworthiness. Findings show that out of fourteen categories of online trust cues, identified by online shoppers, three categories of online trust cues are found to be common across three cultures while eleven categories are culture specific. …

Evaluation Of Classification And Ensemble Algorithms For Bank Customer Marketing Response Prediction, Olatunji Apampa

Journal of International Technology and Information Management

This article attempts to improve the performance of classification algorithms used in the bank customer marketing response prediction of an unnamed Portuguese bank using the Random Forest ensemble. A thorough exploratory data analysis (EDA) was conducted on the data in order to ascertain the presence of anomalies such as outliers and extreme values. The EDA revealed that the bank data had 45, 211 instances and 17 features, with 11.7% positive responses. This was in addition to the detection of outliers and extreme values. Classification algorithms used for modelling the bank dataset include; Logistic Regression, Decision Tree, Naïve Bayes and the …

The Perceived Business Benefit Of Cloud Computing: An Exploratory Study, Thomas Chen, Ta-Tao Chuang, Kazuo Nakatani

Journal of International Technology and Information Management

The objective of the research is to study the benefits of cloud computing perceived by adopters and examine the impact of moderating factors on the relationship between the type of cloud computing and the perceived benefit. The moderating factors include firm size and value-chain activities. A measurement instrument of a 5-point Likert scale was administered on businesses of different sizes in Taiwan. The benefit of cloud computing measured in the study were: cost reduction, improved capability and enhanced scalability. The results show that the perceived benefit of cloud computing varies depending on the type of cloud computing, the value chain …

Table Of Contents

Journal of International Technology and Information Management

Table of Contents for Volume 25 Number 4

Conceptual Models On The Effectiveness Of E-Marketing Strategies In Engaging Consumers, Cheristena Bolos, Efosa C. Idemudia, Phoebe Mai, Mahesh Rasinghani, Shelley Smith

Journal of International Technology and Information Management

Effective marketing has always been an important factor in business success. Without the ability to identify customers and convince them to purchase the product or service being offered, businesses would not survive. Recent advancements in technology have given rise to new opportunities to engage customers through the use of electronic marketing (e-marketing). E- marketing draws from traditional marketing principles, while also expanding the types of strategies available to companies. Websites, social media, and online marketplaces are just some examples of how businesses are leveraging e-marketing approaches to connect with potential customers. In formulating sound e-marketing strategies, it is important for …

Healthcare System-Use Behavior: A Systematic Review Of Its Determinants, Jiming Wu

Journal of International Technology and Information Management

To understand patient and physician behavior, researchers have investigated the determinants of using healthcare information systems. Although this stream of research has produced important findings, it has yet to appreciably advance our understanding of system-use behavior in healthcare. To fill this gap, the current paper employs a systematic review to synthesize past research, reveal the key determinants of healthcare system usage, and illuminate a deeper understanding of the topic. This study thus helps healthcare researchers expand their baseline knowledge of these core determinants and conduct more fruitful future research on system-use behavior in healthcare.

Pre-Mission Input Requirements To Enable Successful Sample Collection By A Remote Field/Eva Team, Barbara A. Cohen, Darlene S. S. Lim, Kelsey E. Young, Anna Brunner, Richard C. Elphic, Audrey Horne, Mary C. Kerrigan, Gordon O. Osinski, John R. Skok, Steven W. Squyres, David Saint-Jacques, Jennifer L. Heldmann

Journal of Human Performance in Extreme Environments

We used a field excursion to the West Clearwater Lake Impact structure as an opportunity to test factors that contribute to the decisions a remote field team (for example, astronauts conducting extravehicular activities (EVA) on planetary surfaces) makes while collecting samples for return to Earth. We found that detailed background on the analytical purpose of the samples, provided to the field team, enables them to identify and collect samples that meet specific analytical objectives. However, such samples are not always identifiable during field reconnaissance activities, and may only be recognized after outcrop characterization and interpretation by crew and/or science team …

Predicting Public Bicycle Adoption Using The Technology Acceptance Model, Benjamin T. Hazen, Robert E. Overstreet, Yacan Wang

Faculty Publications

Bicycle sharing programs provide a sustainable mode of urban transportation. Although cities across the globe have developed these systems for their citizens and visitors, usage rates are not as high as anticipated. This research uses the technology acceptance model as the basis to understand one’s intention to adopt bicycle sharing programs. Using survey data derived from 421 participants in Beijing, China, the proposed covariance-based structural equation model consisting of perceived quality, perceived convenience, and perceived value is found to predict 50.5% of the variance in adoption intention. The findings of this research contribute to theory and practice in the burgeoning …

Examining The Relationship Between Leadership Decision Making Styles And Personality Type Within The Department Of Defense, Antoine Lamont Prince Sr.

Engineering Management & Systems Engineering Theses & Dissertations

Leadership is perhaps the single most important function within the Department of Defense. While the old cliché “everyone is a leader regardless of position” may hold moral meaning, personnel in leadership positions are key. Under the umbrella of leadership is decision making. What leadership is to an organization, decision making is to leadership. Yet, despite this knowledge, unsound decisions are readily conducted. There are various theories as to why this holds true, one of which is personality type. Research however, shows that there is a limited amount of relevant knowledge to determine if there is in fact a …

Designing Bus Transit Services For Routine Crowd Situations At Large Event Venues, Jianli Du, Shih-Fen Cheng, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

We are concerned with the routine crowd management problem after a major event at a known venue. Without properly design complementary transport services, such sudden crowd build-ups will overwhelm the existing infrastructure. In this paper, we introduce a novel flow-rate based model to model the dynamic movement of passengers over the transportation flow network. Based on this basic model, an integer linear programming model is proposed to solve the bus transit problem permanently. We validate our model against a real scenario in Singapore, where a newly constructed mega-stadium hosts various large events regularly. The results show that the proposed approach …

A Rolling Horizon Auction Mechanism And Virtual Pricing Of Shipping Capacity For Urban Consolidation Centers, Chen Wang, Hoong Chuin Lau, Yun Fong Lim

Research Collection School Of Computing and Information Systems

A number of cities around the world have adopted urban consolidation centers (UCCs) to address challenges of last-mile deliveries. At the UCC, goods are consolidated based on their destinations prior to their deliveries into city centers. Typically, a UCC owns a fleet of ecofriendly vehicles to carry out such deliveries. Shippers/carriers that make use of the UCC’s service hence no longer need to be restricted by timewindow and vehicle-type regulations. As a result, they retain the ability to deploy large trucks for the economies of scale from the source to the UCC which is located outside the city center. Furthermore, …

Research On Xiamen Port Network Layout From The Perspective Of Harbors And Inland Ports Linked Development, Yijun Zheng

World Maritime University Dissertations

No abstract provided.

Effect Of The Construction Of Ftz Upon The Development Of Shanghai International Shipping Center, Yun Zhou

World Maritime University Dissertations

No abstract provided.

A Framework To Simplify The Choice Of Alternative Analysis And Selection Methods, James Paul Lewis Holzgrefe

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes a framework for analysts and engineering managers to investigate and choose alternative analysis and selection methods based upon their problem and its context. It began as an investigation into the alternative analysis and selection methods used in military planning. The existing military methods were inconsistent, violated the decision science body of knowledge, and provided no guidance to the practitioner on matching methods to problems. These challenges made it necessary to conduct this investigation.

This research used a three-phase mixed methods approach. The first phase applied the general inductive method to the decision making body of knowledge to …

Blended Classes: Expectations Vs. Reality, Susan L. Murray, Julie Phelps, Kelly L. Jones

Engineering Management and Systems Engineering Faculty Research & Creative Works

Blended courses, also called hybrid, have a portion of the course taught face-to-face in a classroom, and at least one-third of the course work is online. Some instructors consider this format to be "the best of both worlds." Students receive the personal contact and interaction with the instructor during the classroom portion. They also have flexibility in the pace, access, and repetition of the online content. In this paper, we explore 49 graduate students' expectations for a required operations management course that was delivered in a blended format. The same students were also surveyed at the completion of the course …

Exploring Bridge-Engine Control Room Collaborative Team Communication, Aditi Kataria, Eric Holder, Gesa Praetorius, Michael Baldauf, Jens-Uwe Schröder-Hinrichs

Journal Publications

The EC funded CyClaDes research project is designed to promote the increased impact of the human element in shipping across the design and operational lifecycle of ships. It addresses the design and operation of ships and ship systems. One of the CyClaDes’ tasks is to create a crew‐centered design case‐study examination of the information that is shared between the Bridge and Engine Control Room (ECR) that helps the crew coordinate to ensure understanding and complete interconnected tasks. This information can be provided in various ways, including communication devices or obtained from a common database, display, or even the ship environment …

Retail Precinct Management: A Case Of Commercial Decentralization In Singapore, Robert De Souza, Hoong Chuin Lau, Mark Goh, Lindawati, Wee-Siong Ng, Puay-Siew Tan

Research Collection School Of Computing and Information Systems

The synchronized last mile logistics concept seeks to address, through coordinated collaboration, several challenges that hinder reliability, cost efficiency, effective resource planning, scheduling and utilization; and increasingly, sustainability objectives. Subsequently, the meeting of service level and contractual commitments are competitively impacted with any loss of efficiency. These challenges, against a backdrop of Singapore, can essentially be addressed in selected industry sectors through a better understanding of logistics structures; innovative supply chain designs and coordination of services, operations and processes coupled with concerted policies and supply chain strategies.

Preliminary Evaluation Of The Disease Surveillance System During Influenza Outbreaks Of Pandemic Scale, Eric Meisheri, Diana M. Prieto, Peter Holvenstot, Richard Vanenk

Frontiers in Public Health Services and Systems Research

In the United States it is currently unknown whether the influenza surveillance system is capable of producing timely and accurate data for case estimation during an outbreak of pandemic scale. This simulation provides a preliminary evaluation of the surveillance system’s ability to collect data and produce timely and accurate trends of cases confirmed with an influenza virus. For the evaluation, a computer-based simulation of the data-collection process was used, which was validated with real demographic and epidemiologic information. The results were analyzed to determine the most significant behavioral and operational factors influencing the data collection and to propose the exploration …

Design, Programming, And User-Experience, Kaila G. Manca

Honors Scholar Theses

This thesis is a culmination of my individualized major in Human-Computer Interaction. As such, it showcases my knowledge of design, computer engineering, user-experience research, and puts into practice my background in psychology, com- munications, and neuroscience.

I provided full-service design and development for a web application to be used by the Digital Media and Design Department and their students.This process involved several iterations of user-experience research, testing, concepting, branding and strategy, ideation, and design. It lead to two products.

The first product is full-scale development and optimization of the web appli- cation.The web application adheres to best practices. It was …

Solving Multi-Vehicle Profitable Tour Problem Via Knowledge Adoption In Evolutionary Bi-Level Programming, Stephanus Daniel Handoko, Abhishek Gupta, Chen Kim Heng, Hoong Chuin Lau, Yew Soon Ong, Puay Siew Tan

Research Collection School Of Computing and Information Systems

Profitable tour problem (PTP) belongs to the class of vehicle routing problem (VRP) with profits seeking to maximize the difference between the total collected profit and the total cost incurred. Traditionally, PTP involves single vehicle. In this paper, we consider PTP with multiple vehicles. Unlike the classical VRP that seeks to serve all customers, PTP involves the strategic-level customer selection so as to maximize the total collected profit and the operational-level route optimization to minimize the total cost incurred. Therefore, PTP is essentially the knapsack problem at the strategic level with VRP at the operational level. That means the evolutionary …

Key Factors Driving Personnel Downsizing In Multinational Military Organizations, Ilksen Gorkem

Engineering Management & Systems Engineering Theses & Dissertations

Although downsizing has long been a topic of research in traditional organizations, there are very few studies of this phenomenon in military contexts. As a result, we have little understanding of the key factors that drive personnel downsizing in military settings. This study contributes to our understanding of key factors that drive personnel downsizing in military organizations and whether those factors may differ across NATO nations' cultural clusters. The theoretical framework for this study was built from studies in non-military contexts and adapted to fit the military environment.

This research relies on historical data from one of the largest multinational …