Operations Research, Systems Engineering and Industrial Engineering Commons^™

Editorial: Emerging On-Demand Passenger And Logistics Systems: Modelling, Optimization, And Data Analytics, Jintao Ke, Hai Wang, Neda Masoud, Maximilian Schiffer, Goncalo H. A. Correia

Research Collection School Of Computing and Information Systems

The proliferation of smart personal devices and mobile internet access has fueled numerous advancements in on-demand transportation services. These services are facilitated by online digital platforms and range from providing rides to delivering products. Their influence is transforming transportation systems and leaving a mark on changing individual mobility, activity patterns, and consumption behaviors. For instance, on-demand transportation companies such as Uber, Lyft, Grab, and DiDi have become increasingly vital for meeting urban transportation needs by connecting available drivers with passengers in real time. The recent surge in door-to-door food delivery (e.g., Uber Eats, DoorDash, Meituan); grocery delivery (e.g., Amazon Fresh, …

Designing Explainable Ai To Improve Human-Ai Team Performance: A Medical Stakeholder-Driven Scoping Review, Harishankar V. Subramanian, Casey I. Canfield, Daniel Burton Shank

Engineering Management and Systems Engineering Faculty Research & Creative Works

The rise of complex AI systems in healthcare and other sectors has led to a growing area of research called Explainable AI (XAI) designed to increase transparency. In this area, quantitative and qualitative studies focus on improving user trust and task performance by providing system- and prediction-level XAI features. We analyze stakeholder engagement events (interviews and workshops) on the use of AI for kidney transplantation. From this we identify themes which we use to frame a scoping literature review on current XAI features. The stakeholder engagement process lasted over nine months covering three stakeholder group's workflows, determining where AI could …

T-Pickseer: Visual Analysis Of Taxi Pick-Up Point Selection Behavior, Shuxian Gu, Yemo Dai, Zezheng Feng, Yong Wang, Haipeng Zeng

Research Collection School Of Computing and Information Systems

Taxi drivers often take much time to navigate the streets to look for passengers, which leads to high vacancy rates and wasted resources. Empty taxi cruising remains a big concern for taxi companies. Analyzing the pick-up point selection behavior can solve this problem effectively, providing suggestions for taxi management and dispatch. Many studies have been devoted to analyzing and recommending hotspot regions of pick-up points, which can make it easier for drivers to pick-up passengers. However, the selection of pick-up points is complex and affected by multiple factors, such as convenience and traffic management. Most existing approaches cannot produce satisfactory …

Multiobjective Stochastic Optimization: A Case Of Real-Time Matching In Ride-Sourcing Markets, Guodong Lyu, Wang Chi Cheung, Chung-Piaw Teo, Hai Wang

Research Collection School Of Computing and Information Systems

Problem Definition: The job of any marketplace is to facilitate the matching of supply with demand in real-time. Success is often measured using various metrics. The challenge is to design matching algorithms to balance the trade-offs among multiple objectives in a stochastic environment, to arrive at a “compromise” solution, which minimizes say the ℓp-norm-based distance function (for some 1 ≤p ≤∞) between the attained performance metrics and the target performances.Methodology/Results: We observe that the sample-average-approximation formulation of this multi-objective stochastic optimization problem can be solved by an online algorithm that uses only gradient information from “historical” (i.e., past) sample information, …

Taiwan’S Semiconductor Strategy: A Developmental State Model For Economic Growth, Christine Vuu

CISLA Senior Integrative Projects

No abstract provided.

Abmscore: A Heuristic Algorithm For Forming Strategic Coalitions In Agent-Based Simulation, Andrew J. Collins, Gayane Grigoryan

Engineering Management & Systems Engineering Faculty Publications

Integrating human behavior into agent-based models has been challenging due to its diversity. An example is strategic coalition formation, which occurs when an individual decides to collaborate with others because it strategically benefits them, thereby increasing the expected utility of the situation. An algorithm called ABMSCORE was developed to help model strategic coalition formation in agent-based models. The ABMSCORE algorithm employs hedonic games from cooperative game theory and has been applied to various situations, including refugee egress and smallholder farming cooperatives. This paper discusses ABMSCORE, including its mechanism, requirements, limitations, and application. To demonstrate the potential of ABMSCORE, a new …

Cooperative Trucks And Drones For Rural Last-Mile Delivery With Steep Roads, Jiuhong Xiao, Ying Li, Zhiguang Cao, Jianhua Xiao

Research Collection School Of Computing and Information Systems

The cooperative delivery of trucks and drones promises considerable advantages in delivery efficiency and environmental friendliness over pure fossil fuel fleets. As the prosperity of rural B2C e-commerce grows, this study intends to explore the prospect of this cooperation mode for rural last-mile delivery by developing a green vehicle routing problem with drones that considers the presence of steep roads (GVRPD-SR). Realistic energy consumption calculations for trucks and drones that both consider the impacts of general factors and steep roads are incorporated into the GVRPD-SR model, and the objective is to minimize the total energy consumption. To solve the proposed …

Segac: Sample Efficient Generalized Actor Critic For The Stochastic On-Time Arrival Problem, Honglian Guo, Zhi He, Wenda Sheng, Zhiguang Cao, Yingjie Zhou, Weinan Gao

Research Collection School Of Computing and Information Systems

This paper studies the problem in transportation networks and introduces a novel reinforcement learning-based algorithm, namely. Different from almost all canonical sota solutions, which are usually computationally expensive and lack generalizability to unforeseen destination nodes, segac offers the following appealing characteristics. segac updates the ego vehicle’s navigation policy in a sample efficient manner, reduces the variance of both value network and policy network during training, and is automatically adaptive to new destinations. Furthermore, the pre-trained segac policy network enables its real-time decision-making ability within seconds, outperforming state-of-the-art sota algorithms in simulations across various transportation networks. We also successfully deploy segac …

Neural Airport Ground Handling, Yaoxin Wu, Jianan Zhou, Yunwen Xia, Xianli Zhang, Zhiguang Cao, Jie Zhang

Research Collection School Of Computing and Information Systems

Airport ground handling (AGH) offers necessary operations to flights during their turnarounds and is of great importance to the efficiency of airport management and the economics of aviation. Such a problem involves the interplay among the operations that leads to NP-hard problems with complex constraints. Hence, existing methods for AGH are usually designed with massive domain knowledge but still fail to yield high-quality solutions efficiently. In this paper, we aim to enhance the solution quality and computation efficiency for solving AGH. Particularly, we first model AGH as a multiple-fleet vehicle routing problem (VRP) with miscellaneous constraints including precedence, time windows, …

Software Maintenance: Planning A Server Upgrade - A Library Perspective, Wilhelmina Randtke, Melissa Jackson

Library Faculty Presentations

Like many libraries, the Georgia Southern University Libraries (GS Libraries) rely on tools to support library services which are run on in-house servers. The servers are run by main campus Information Technology Services (ITS), and ITS is not familiar with how each piece of software is used and how it is supposed to work. ITS monitors the basic high level server architecture but does not work with the actual applications installed on these servers.

Tools like EZProxy and ILLiad are mission critical and are run in-house. Over the past year, the GS Libraries have formalized an upgrade process for the …

Lean Six Sigma Body Of Knowledge For Healthcare Industry Administrators: Implementation Of Lessons Learned In Applied Engineering, Mohammed Ali

Technology Faculty Publications and Presentations

The purpose of this paper is to propose a Lean Six Sigma (LSS) course curriculum for healthcare administration and management majors. It identifies the relevant opportunities and challenges for the application of LSS within the healthcare industry. The paper also discusses the cultural changes necessary to provide an appropriate climate for its long-term success. This work contains a comprehensive description of the body of knowledge in LSS, which were successful in applied engineering. Additionally, the paper describes how LSS may be applied in the hospital setting to improve processes in patient-care services. Upon successful completion of the course, the healthcare …

Don’T Touch That Dial: Psychological Reactance, Transparency, And User Acceptance Of Smart Thermostat Setting Changes, Matthew Heatherly, Denise A. Baker, Casey I. Canfield

Psychological Science Faculty Research & Creative Works

Automation inherently removes a certain amount of user control. If perceived as a loss of freedom, users may experience psychological reactance, which is a motivational state that can lead a person to engage in behaviors to reassert their freedom. In an online experiment, participants set up and communicated with a hypothetical smart thermostat. Participants read notifications about a change in the thermostat's setting. Phrasing of notifications was altered across three dimensions: strength of authoritative language, deviation of temperature change from preferences, and whether or not the reason for the change was transparent. Authoritative language, temperatures outside the user's preferences, and …

Imitation Improvement Learning For Large-Scale Capacitated Vehicle Routing Problems, The Viet Bui, Tien Mai

Research Collection School Of Computing and Information Systems

Recent works using deep reinforcement learning (RL) to solve routing problems such as the capacitated vehicle routing problem (CVRP) have focused on improvement learning-based methods, which involve improving a given solution until it becomes near-optimal. Although adequate solutions can be achieved for small problem instances, their efficiency degrades for large-scale ones. In this work, we propose a newimprovement learning-based framework based on imitation learning where classical heuristics serve as experts to encourage the policy model to mimic and produce similar or better solutions. Moreover, to improve scalability, we propose Clockwise Clustering, a novel augmented framework for decomposing large-scale CVRP into …

Domain Restriction Zones: An Evolution Of The Military Exclusion Zone, Cole M. Mooty, Robert A. Bettinger, Mark G. Reith

Faculty Publications

Since the early part of the twenty-first century, US adversaries have expanded their military capabilities within and their access to new warfighting domains. When faced with the growth of adversaries’ asymmetric capabilities, the means, tactics, and strategies previously used by the US military lose their proportional effectiveness. To avoid such degradation of capability, the operational concept of the military exclusion zone (MEZ) should be revised to suit the modern battlespace while also addressing the shifts in national policy that encourage diplomacy over military force. The concept and development of domain restriction zones (DRZs) increase the relevancy of traditional MEZs in …

Electrical Vehicle Charging Infrastructure Design And Operations, Yu Yang, Hen-Geul Yeh

Mineta Transportation Institute

California aims to achieve five million zero-emission vehicles (ZEVs) on the road by 2030 and 250,000 electrical vehicle (EV) charging stations by 2025. To reduce barriers in this process, the research team developed a simulation-based system for EV charging infrastructure design and operations. The increasing power demand due to the growing EV market requires advanced charging infrastructures and operating strategies. This study will deliver two modules in charging station design and operations, including a vehicle charging schedule and an infrastructure planning module for the solar-powered charging station. The objectives are to increase customers’ satisfaction, reduce the power grid burden, and …

Estimation Of Recursive Route Choice Models With Incomplete Trip Observations, Tien Mai, The Viet Bui, Quoc Phong Nguyen, Tho V. Le

Research Collection School Of Computing and Information Systems

This work concerns the estimation of recursive route choice models in the situation that the trip observations are incomplete, i.e., there are unconnected links (or nodes) in the observations. A direct approach to handle this issue could be intractable because enumerating all paths between unconnected links (or nodes) in a real network is typically not possible. We exploit an expectation–maximization (EM) method that allows dealing with the missing-data issue by alternatively performing two steps of sampling the missing segments in the observations and solving maximum likelihood estimation problems. Moreover, observing that the EM method could be expensive, we propose a …

Optimization Of Station-Skip In A Cyclic Express Subway Service, Jingfeng Yang, Hai Wang, Jiangang Jin

Research Collection School Of Computing and Information Systems

With rapid population growth and increasing demand for urban mobility, metropolitan areas such as Singapore, Tokyo, and Shanghai are increasingly dependent on public transport systems. Various strategies are proposed to improve the service quality and capacity of bus and subway systems. Express trains—i.e., trains that skip certain stations—are commonly used because they can travel at higher speeds, potentially reduce travel time, and serve more passengers. In this paper, we study cyclic express subway service (CESS), in which express trains provide routine transport service with cyclic (periodic) station-skip patterns that can be used in daily service. We propose an exact Mixed …

Experimental Investigation Of The Self-Healing Potential Of Bacteria For Sustainable Concrete Structures, Pitiporn Asvapathanagul, Simone Galano, Andrea Calabrese, Mehran Rahmani, Maggie Ly, Daniela Flores, Michael Hernandez, Nicholas Banuelos

Mineta Transportation Institute

Although concrete is the most widely used building material in the world, its limited tensile strength makes cracking a common phenomenon in concrete elements. This study investigates the potential of autonomous self-healing as an eco-friendly and lowcost method to increase the durability of concrete. The crack-healing potential of different types of high-alkaline-tolerant bacteria or calcite-precipitation microorganisms is investigated. High-alkaline-tolerant bacteria and calcite-precipitation microorganisms were used to retrofit lab-fractured concrete samples. The samples healed with each of these bacteria groups were cast and tested under compressive load up to failure to measure the compressive strength of the concrete samples. The outcomes …

Editorial: Innovative Shared Transportation, Marco Nie, Hai Wang, Wai Yuen Szeto

Research Collection School Of Computing and Information Systems

Recent technological developments—mobile computing, autonomous driving, alternative fuel vehicles, and blockchain, to name a few—have enabled numerous innovations in mobility, transportation, and logistics services. They offer unprecedented opportunities to transform conventional transportation systems, for both personal travel and freight logistics, with novel solutions. Of these solutions, those built on the emerging concept of shared economy, such as Uber, Didi, and Cargostream, have received much attention recently. The rapidly expanding scope of shared transportation services now includes ride-sourcing, ridesharing, car sharing, hitch service, flexible paratransit, shared freight delivery, shared logistics, bike sharing, shared last-mile service, parking space sharing, and so on.

Introduction To The Special Issue On Innovation In Transportation-Enabled Urban Services, Part 1, Niels Agatz, Soo-Haeng Cho, Hai Wang, Saif Benjaafar

Research Collection School Of Computing and Information Systems

Rapid developments in city infrastructure and technol-ogies are creating numerous opportunities and inspiring innovative and emerging urban services. Among these innovations, complex systems of urban transportation and logistics have embraced advances and have been reshaped significantly. They enable innovative new urban services, which are now booming and changing everyday life for urban residents.This special issue of Service Science explores perspectives on innovation in transportation-enabled urban services. We hope that the special issue will enhance the understanding of the planning, operation, and management of such services. Contributions are expected to demonstrate rigorous model development, economic/ econometric analysis, and decision-making tools based …

Computational Decision Support For Socio-Technical Awareness Of Land-Use Planning Under Complexity—A Dam Resilience Planning Case Study, Andreas Tolk, Jennifer A. Richkus, F. Leron Shults, Wesley J. Wildman

VMASC Publications

Land-use planning for modern societies requires technical competence as well as social competence. We therefore propose an integrative solution enabling better land-use planning and management through better-informed decision-making. We adapt a method developed for cross-disciplinary team building to identify the stakeholders and their various objectives and value systems. We use these results to populate artificial societies embedded into a dynamic data analytics framework as a tool to identify, explore, and visualize the challenges resulting from the different objectives and value systems in land-use planning and management. To prove the feasibility of the proposed solution, we present two use cases from …

Critical Space Infrastructure: A Complex System Governance Perspective, Adrian V. Gheorghe, James C. Pyne, Joseph Sisti, Charles B. Keating, Polinpapilinho F. Katina, William Edmonson

Engineering Management & Systems Engineering Faculty Publications

This paper examines the applicability of Complex System Governance (CSG) to advance the Critical Space Infrastructure field (CSI). CSI encompasses space related hardware, workforce, environment, facilities, and businesses that are necessary for societal well-being. CSI is increasing in importance as more societal serving systems are becoming dependent on CSI to operate. Given this increasing dependence on CSI, societal sectors are increasingly at risk should something go wrong with CSI upon which they depend. CSI has been developing is a fragmented way and lacks coherent organization. CSG is focused on design, execution, and evolution of system functions that provide for communications, …

Enablers And Barriers Of Communication In Virtual Engineering Teams: The Role Of Teamwork Skills And Emergent Conflict, Pilar Pazos, Francisco Cima

Engineering Management & Systems Engineering Faculty Publications

Communication is a critical process that facilitates team members' coordination, expertise exchange, decision-making, and, consequently, team elfectiveness. A focus on effective communication is critical in virtual teams due to their lack of face-to-face interactions and social presence. Communication becomes challenging in remote settings, and specific skills emerge as more essential to success. It is known that effective teams rely on planning, execution, and interpersonal skills to be successful. Still, the specific impact of these skills on virtual team effectiveness is not well understood. Additionally, conflict can emerge as a significant barrier to collaboration for remote teams that can hinder their …

An Ioe Blockchain-Based Network Knowledge Management Model For Resilient Disaster Frameworks, Amir Javadpour, Farinaz Sabz Ali Pour, Arun Kumar Sangaiah, Weizhe Zhang, Forough Ja'far, Ashish Singh

Engineering Management & Systems Engineering Faculty Publications

The disaster area is a constantly changing environment, which can make it challenging to distribute supplies effectively. The lack of accurate information about the required goods and potential bottlenecks in the distribution process can be detrimental. The success of a response network is dependent on collaboration, coordination, sovereignty, and equal distribution of relief resources. To facilitate these interactions and improve knowledge of supply chain operations, a reliable and dynamic logistic system is essential. This study proposes the integration of blockchain technology, the Internet of Things (IoT), and the Internet of Everything (IoE) into the disaster management structure. The proposed disaster …

Strengthening Urban Resilience: Understanding The Interdependencies Of Outer Space And Strategic Planning For Sustainable Smart Environments, Ulpia-Elena Botezatu, Olga Bucovetchi, Adrian V. Gheorghe, Radu D. Stanciu

Engineering Management & Systems Engineering Faculty Publications

The conventional approach to urban planning has predominantly focused on horizontal dimensions, disregarding the potential risks originating from outer space. This paper aims to initiate a discourse on the vertical dimension of cities, which is influenced by outer space, as an essential element of strategic urban planning. Through an examination of a highly disruptive incident in outer space involving a collision between the Iridium 33 and Cosmos 2251 satellites, this article elucidates the intricate interdependencies between urban areas and outer space infrastructure and services. Leveraging the principles of critical infrastructure protection, which bridge the urban and outer space domains, and …

Coordinating Multi-Party Vehicle Routing With Location Congestion Via Iterative Best Response, Waldy Joe, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

This work is motivated by a real-world problem of coordinating B2B pickup-delivery operations to shopping malls involving multiple non-collaborative logistics service providers (LSPs) in a congested city where space is scarce. This problem can be categorized as a vehicle routing problem with pickup and delivery, time windows and location congestion with multiple LSPs (or ML-VRPLC in short), and we propose a scalable, decentralized, coordinated planning approach via iterative best response. We formulate the problem as a strategic game where each LSP is a self-interested agent but is willing to participate in a coordinated planning as long as there are sufficient …

The Future Of Enterprise Information Systems, Ali Sunyaev, Tobias Dehling, Susanne Strahringer, Li Da Xu, Martin Heinig, Michael Perscheid, Rainer Alt, Matti Rossi

Information Technology & Decision Sciences Faculty Publications

[First paragraph] Enterprise information systems (EIS) have been important enablers of crossfunctional processes within businesses since the 1990s. Often referred to as enterprise resource planning (ERP) systems, they were extended in line with electronic businesses to integrate with suppliers as well as customers. Today, EIS architectures comprise not only ERP, supply chain, and customer relationship management systems, but also business intelligence and analytics. Recently, the move towards decentralized technologies has created new perspectives for EIS. Information systems (IS) research has already addressed opportunities and challenges of these developments quite well, but what will be the pressing opportunities and challenges for …

A Diversity-Enhanced Memetic Algorithm For Solving Electric Vehicle Routing Problems With Time Windows And Mixed Backhauls, Jianhua Xiao, Jingguo Du, Zhiguang Cao, Xingyi Zhang, Yunyun Niu

Research Collection School Of Computing and Information Systems

The electric vehicle routing problem (EVRP) has been studied increasingly because of environmental concerns. However, existing studies on the EVRP mainly focus on time windows and sole linehaul customers, which might not be practical as backhaul customers are also ubiquitous in reality. In this study, we investigate an EVRP with time windows and mixed backhauls (EVRPTWMB), where both linehaul and backhaul customers exist and can be served in any order. To address this challenging problem, we propose a diversity-enhanced memetic algorithm (DEMA) that integrates three types of novel operators, including genetic operators based on adaptive selection mechanism, a selection operator …

Exploring The Effects Of Meaningful Tactile Display On Perception And Preference In Automated Vehicles, Kimberly D. Martinez, Gaojian Huang

Mineta Transportation Institute

There is an existing issue in human-machine interaction, such that drivers of semi-autonomous vehicles are still required to take over control of the vehicle during system limitations. A possible solution may lie in tactile displays, which can present status, direction, and position information while avoiding sensory (e.g., visual and auditory) channels overload to reliably help drivers make timely decisions and execute actions to successfully take over. However, limited work has investigated the effects of meaningful tactile signals on takeover performance. This study synthesizes literature investigating the effects of tactile displays on takeover performance in automated vehicles and conducts a human-subject …

Fed-Ltd: Towards Cross-Platform Ride Hailing Via Federated Learning To Dispatch, Yansheng Wang, Yongxin Tong, Zimu Zhou, Ziyao Ren, Yi Xu, Guobin Wu, Weifeng Lv

Research Collection School Of Computing and Information Systems

Learning based order dispatching has witnessed tremendous success in ride hailing. However, the success halts within individual ride hailing platforms because sharing raw order dispatching data across platforms may leak user privacy and business secrets. Such data isolation not only impairs user experience but also decreases the potential revenues of the platforms. In this paper, we advocate federated order dispatching for cross-platform ride hailing, where multiple platforms collaboratively make dispatching decisions without sharing their local data. Realizing this concept calls for new federated learning strategies that tackle the unique challenges on effectiveness, privacy and efficiency in the context of order …