Operations Research, Systems Engineering and Industrial Engineering Commons^™

A Multi-Level Longitudinal Investigation Of Transformational Leadership Influence On Team Members Development In Engineering Project Teams, Nathapon Siangchokyoo

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of the current study is to contribute to the existing Transformational Leadership literature. Despite the overwhelming support that Transformational Leadership theory has garnered over the recent years, the underlying mechanisms and processes by which these leaders exert influence on their followers have yet to be adequately examined. More importantly, while the majority of advances in leadership research can largely be attributed to traditional areas of management and social sciences, studies of leadership in the context of engineering still remain relatively unexplored. Drawing on previous empirical research as well as the concept of Core Self-Evaluations, this study sets out …

Proactive Coordination In Healthcare Service Systems Through Near Real-Time Analytics, Seung Yup Lee

Wayne State University Dissertations

The United States (U.S.) healthcare system is the most expensive in the world. To improve the quality and safety of care, health information technology (HIT) is broadly adopted in hospitals. While EHR systems form a critical data backbone for the facility, we need improved 'work-flow' coordination tools and platforms that can enhance real-time situational awareness and facilitate effective management of resources for enhanced and efficient care. Especially, these IT systems are mostly applied for reactive management of care services and are lacking when they come to improving the real-time "operational intelligence" of service networks that promote efficiency and quality of …

A Data-Driven And Mixed Methods Analysis Of Automotive Retail Operations Management, Mark Allen Colosimo

Wayne State University Dissertations

The importance of effective retail operations management has never been more significant. Our research aims to expand the understanding for efficiency and dynamics of franchise outlets within retail networks with a focus on sales performance and profitability. The focus and contribution is the development of an actionable data analytics driven process by which automotive dealerships (retail outlets) can be analyzed to identify areas of opportunity for improvement. In general, automotive dealerships aim to sell product to make a profit, the manufacturer of the product/brand desires to sell vehicles to make a profit, and the customer desires to find a suitable …

Human-Intelligence And Machine-Intelligence Decision Governance Formal Ontology, Faisal Mahmud

Engineering Management & Systems Engineering Theses & Dissertations

Since the beginning of the human race, decision making and rational thinking played a pivotal role for mankind to either exist and succeed or fail and become extinct. Self-awareness, cognitive thinking, creativity, and emotional magnitude allowed us to advance civilization and to take further steps toward achieving previously unreachable goals. From the invention of wheels to rockets and telegraph to satellite, all technological ventures went through many upgrades and updates. Recently, increasing computer CPU power and memory capacity contributed to smarter and faster computing appliances that, in turn, have accelerated the integration into and use of artificial intelligence (AI) in …

Technical Project Management: Union Of Systems Engineering Processes With Project Management Processes, Deyaaldeen M. Abusal

Open Access Theses & Dissertations

Today, most projects in technical fields utilize project management to complete projects as planned, and some of the projects utilize system engineering to cover the project in both technically and commercially. This Thesis investigates the relationship between Project Management (PM) and Systems Engineering (SE) to determine if a suitably professional level of management and level of quality can be achieved. When studying PM and SE separately and make a comparison between both, there is much overlap between these two mature fields. The project could be planned and completed solely by either process. This study combines both fields of Project Management …

Private Sector Defense Contractor Management Strategies For Contract Fulfillment, Rachel Stallworth

Walden Dissertations and Doctoral Studies

Private sector U.S. defense contractors failing to meet contract objectives experience lower profitability, pay costly penalties, and risk survivability. Using the theory of contracts, the purpose of this multiple case study was to the explore strategies that some leaders of U.S. defense contracting businesses use to meet all the contract terms with the U.S. Department of Defense. Data were collected from 5 leaders of private sector defense contracting companies in northwest Florida through face-to-face, semistructured interviews and through a review of operations manuals, quality assurance policy manuals, and archived U.S. Department of Defense contracts. During data analysis using Yin's 5-step …

Virtual Commissioning For Industrial Automation, Saihiranmitra Mudiki

Morehead State Theses and Dissertations

A thesis presented to the faculty of the College of Business and Technology at Morehead State University in partial fulfillment of the requirements for the Degree Master of Science by Saihiranmitra Mudiki on November 7, 2017.

Organics To You - Optimization Of Produce Bins, Rassaniya Lerdphayakkarat, Chuan Chieh Lu, Jon Roschke, Juliana Suzuki, Jessie Truong

Engineering and Technology Management Student Projects

Organics to You (www.organicstoyou.org ) is a produce delivery company that focuses on bringing organic local food from local farms straight to the homes, schools, and businesses of its clients. Each week a "Small Bin" is created using different varieties of local produce from various farms. Customers receive a bin that contains 12-14 varieties of produce with 2-6 "servings" of each variety (e.g., 1 melon, 4 apples, 1 head of lettuce, 2 lbs potatoes, etc).

Our objective is to optimize the contents of the “Small Bin”. The decision we want to make is how much of each variety do …

Optimizing Student Workforce Scheduling At Psu Office Of Information Technology (Oit), Agam Ebramsyah, Aishwarya Joy, Cody Miller, Jake Stevens, Priyanka Patil

Engineering and Technology Management Student Projects

A significant challenge for businesses of any size, is generating a work schedule that ensures adequate personnel coverage to ensure all aspects of the business are properly staffed, while preventing waste produced from having an excess number of employees working at a given time. The decision to manually create spreadsheets and work schedules that take into account availability, staffing requirements, and cost efficiency can become overwhelming and labor intensive. For Portland State University's Office of Information Technology (OIT), there is a significant challenge in scheduling student workers, while ensuring staffing requirements are met, student work hour restrictions are observed, and …

A Systems-Based Framework For Design And Analysis Of An R And D Structure, Polinpapilinho F. Katina, Charles B. Keating, Luna M. Magpili

Engineering Management & Systems Engineering Faculty Publications

A critical challenge for managerial effectiveness and competitive advantage in research and development (R and D) organizations is developing an appropriate structural configuration. However, in finding an appropriate structural configuration, R and D managers are faced with unprecedented levels of uncertainty, ambiguity, and accelerating complexity, coupled with demands for increased productivity. This paper develops a systems-based framework to support rigorous design, analysis, and transformation of the structure for R and D organizations. The framework development includes: (1) a review of the literature for the nature and role of the structure in R and D management; (2) setting of the R …

Personalized Decision Modeling For Intervention And Prevention Of Cancers, Fan Wang

Graduate Theses and Dissertations

Personalized medicine has been utilized in all stages of cancer care in recent years, including the prevention, diagnosis, treatment and follow-up. Since prevention and early intervention are particularly crucial in reducing cancer mortalities, personalizing the corresponding strategies and decisions so as to provide the most appropriate or optimal medical services for different patients can greatly improve the current cancer control practices. This dissertation research performs an in-depth exploration of personalized decision modeling of cancer intervention and prevention problems. We investigate the patient-specific screening and vaccination strategies for breast cancer and the cancers related to human papillomavirus (HPV), representatively. Three popular …

An Optimization Model For Operating Room Scheduling To Reduce Blocking Across The Perioperative Process, Amin Abedini, Wei Li, Honghan Ye

Mechanical Engineering Faculty Publications

Operating room (OR) scheduling is important. Because of increasing demand for surgical services, hospitals must provide high quality care more efficiently with limited resources. When constructing the OR schedule, it is necessary to consider the availability of downstream resources, such as intensive care unit (ICU) and post anaesthesia care unit (PACU). The unavailability of downstream resources causes blockings between every two consecutive stages. In this paper we address the master surgical schedule (MSS) problem in order to minimize blockings between two consecutive stages. First, we present a blocking minimization (BM) model for the MSS by using integer programming, based on …

A Multi-Period Facility Location Model For Service Organizations Operating In A Competitive Environment., Sven W. Brose

Electronic Theses and Dissertations

This thesis develops a multi-period, mathematical programming location model for facilities operating in a competitive environment. The objective is to maximize the profit in a variable demand environment. The solution of the problem can either be done in a robust or in a dynamic manner. A robust solution methodology forecasts the demand for all the periods in the planning horizon and provides a robust solution that may be suboptimal for any given period, but optimal when all the periods are taken into consideration. A problem with this approach is that it requires accurate forecast of demand for multiple periods into …

Comparing Critical Chain Project Managemenet With Critical Path Method: A Case Study, Behzad Montazeri

Masters Theses & Specialist Projects

Scheduling is a major task in project management. The current scheduling technique, Critical Path Method (CPM), has been widely applied for several decades, but a large number of projects fail to be completed on time and schedule delays occur in many projects. This raises question about the validity of the current project scheduling system. Critical Chain Project Management (CCPM), derived from Theory of Constraints, is a relatively new alternative approach toward scheduling projects. This study compared CCPM and CPM to determine which scheduling method delivers a shorter project duration and has a better usage of resources. A scheduling software called …

Role Of Requirements Engineering In Software Project’S Success, Sujatha Alla

Engineering Management & Systems Engineering Theses & Dissertations

Despite considerable time and resources spent on the initiation phase of software projects, discrepancies often exist between formal project documentation, customer requirements, and final project specifications. Such discrepancies in the requirements management process can have a very negative impact on final project outcomes. A Business Requirements Document (BRD) constitutes the formal software requirements documentation, which typically includes stakeholders’ needs and expectations and project scope while providing a clear project roadmap and project plan. According to IEEE standards, a BRD should be a structured document that includes specific elements such as functional and technical requirements while incorporating certain traits such as …

Impact Of A Localized Lean Six Sigma Implementation On Overall Patient Safety And Process Efficiency, Luvianca G. Gil-Moreno

Engineering Management & Systems Engineering Theses & Dissertations

Continuous quality improvement tools have been widely used in the Healthcare Industry to increase efficiency and patient safety as well as to reduce cost. This research explores the impact of a Lean Six Sigma (LSS) process improvement initiative on the overall process efficiency and patient safety in the Labor and Delivery (L+D) units of a large hospital provider. This study focuses on the application of a modeling and simulation methodology to investigate the influence of a localized process improvement intervention on the overall L+D unit output by considering patient flow, system capacity, and unit performance. The simulation models capacity profiles …

Developing Innovation Capability In A Mass Production Organization, Mark Douglas Dolsen

Wayne State University Dissertations

ABSTRACT

DEVELOPING INNOVATION CAPABILITY IN A MASS PRODUCTION ORGANIZATION

by

MARK DOLSEN

May 2017

Advisor: Dr. Ratna Babu Chinnam

Major: Industrial Engineering

Degree: Doctor of Philosophy

Auto parts manufacturing is a key element of the North American automotive supply chain, and a significant component of the economy of Ontario, Canada. Employment in this sector declined 40% from 2003 to 2010 as the industry experienced a recession, and many firms relocated to lower wage jurisdictions as the Canadian currency strengthened against the US dollar. Experts contend that the solution for the industry lies in innovation; however, recommendations found in the current …

Assimilation Of Tracking Technology In The Supply Chain, Rahul Basole, Maciek Nowak

Information Systems and Operations Management: Faculty Publications & Other Works

While tracking technology has become increasingly accessible, firms still struggle with deploying these technologies into the supply chain. Using the complementary perspectives of transaction cost and institutional theory, we develop an understanding of how supply network, product, and environmental characteristics jointly impact tracking technology assimilation. We empirically test our model on a global dataset of 535 supply chain executives and decision makers. The results suggest that assimilation is frequently initiated by an external stakeholder in a firm's supply chain and that firms must develop strong collaborative ties with their partners in order to take full advantage of this technology.

The Impact Of Requirements Management Documentation On Software Project Outcomes In Health Care, Sujatha Alla, Pilar Pazos, Rolando Delaguila

Engineering Management & Systems Engineering Faculty Publications

Despite considerable time and resources spent on the initiation phase of software projects, discrepancies often exist between formal project documentation, customer requirements, and final project specifications. Such discrepancies in the requirements management process can have a very negative impact on final project outcomes. The Business Requirements Document (BRD) constitutes the formal software requirements documentation, which typically includes stakeholders’ needs and expectations and project scope while providing a clear project roadmap and project plan. According to IEEE standards, a BRD should be a structured document that includes specific elements such as functional and technical requirements while incorporating certain traits such as …

Scheduling Strategies For Construction Project Managers Toward On Time Delivery, Paul Shamp

Walden Dissertations and Doctoral Studies

Construction management projects involve complex, dynamic environments resulting in uncertainty and risk, compounded by demanding time constraints. Research indicated project managers have struggled to identify best practices for scheduling construction projects via critical path methodologies while searching for tools to increase timely job completions and budget profits. The purpose of this single case study was to explore the strategies that construction project managers used to manage scheduled construction project delivery on time. The constructivist philosophical worldview was used as the framework for this study. Data were collected from semistructured interviews from 7 project managers from 5 different construction companies selected …

Myomlab As An Enabling E-Learning Technology: Bridging The Gap Between Student- And Instructor-Centered Learning, Mahesh Gupta 8524783

Journal of International Technology and Information Management

Technology is continually allowing educators to combine didactic and democratic approaches to facilitate learning and producing successful managers. This paper discusses how one such technology, myOMlab—integrated within a learning management system, Blackboard—can deliver core operations management course, catered primarily to working students i.e., interns and future managers. To confront the bias against online education and engage in serious research on online education, we share our experiences of teaching one semester-long online course. Although robust research evidence is yet to be gathered to convince educators about its benefits, we propose a set of successful myOMlab activities (including manual and Excel-based Dice …

An Outcome-Based Competency Model For Systems Engineering Trainees, Vanessa J. Pietrzyk

Engineering Management & Systems Engineering Theses & Dissertations

Dominant theories relating to outcome-based learning and workforce competency were synthesized into a singular outcome-based competency model to evaluate systems engineering training. A baseline model was developed using leading theories from the academic literature pertaining to competencies for systems engineers across three categories: cognitive, skill-based, and behavioral. The model was further refined via qualitative and quantitative analysis of formal interviews of subject matter experts in the field of systems engineering workforce management. The refined model classifies 28 critical competencies for systems engineers into three tiers of workforce functionality: foundational, specialized, and leadership. The resultant theoretical model is both grounded in …

Modeling Supply Chain Resiliency, Jeff A. Hazel

Industrial Engineering Undergraduate Honors Theses

Engineered Resilient Systems (ERS) is a Department of Defense (DoD) program focusing on the effective and efficient design and development of complex engineered systems throughout their life cycle. There is a growing literature with qualitative definitions of resilience and quantitative models for systems with one performance measure. This paper uses a quantitative resilience framework (the Framework for ERS) that includes system design options, reliability, threats, vulnerabilities, responses, and consequences assessed in multiple system performance measures. The framework assists in establishing a model for any system to evaluate resiliency. This paper applies this framework using Multiple Objective Decision Analysis (MODA) to …

The Impact Of Learning Curve Model Selection And Criteria For Cost Estimation Accuracy In The Dod, Candace Honious, Brandon Johnson, John J. Elshaw, A. B. Badiru

Faculty Publications

The first part of this manuscript examines the impact of configuration changes to the learning curve when implemented during production. This research is a study on the impact to the learning curve slope when production is continuous but a configuration change occurs. Analysis discovered the learning curve slope after a configuration change is different from the stable learning curve slope pre-configuration change. The newly configured units were statistically different from previous units. This supports that the new configuration should be estimated with a new learning curve equation. The research also discovered the post-configuration slope is always steeper than the stable …

A Simulation Model For Decision Support In Business Continuity Planning, Marissa Anne Mosunich

Master's Theses

Enterprises with a global supply network are at risk of lost revenue as a result of disruptive disasters at supplier locations. Various strategies exist for addressing this risk, and a variety of types of research has been done regarding the identification, assessment and response to the risk of disruption in a supply chain network.

This thesis establishes a decision model to support Business Continuity Planning at the first-tier supplier level. The decision model incorporates discrete-event simulation of supply chain networks (through Simio software), Monte Carlo simulation, and risk index optimization. After modeling disruption vulnerability in a supply chain network, costs …

Strategies To Improve Data Quality For Forecasting Repairable Spare Parts, Uyi Harrison Eguasa

Walden Dissertations and Doctoral Studies

Poor input data quality used in repairable spare parts forecasting by aerospace small and midsize enterprises (SME) suppliers results in poor inventory practices that manifest into higher costs and critical supply shortage risks. Guided by the data quality management (DQM) theory as the conceptual framework, the purpose of this exploratory multiple case study was to identify the key strategies that the aerospace SME repairable spares suppliers use to maximize their input data quality used in forecasting repairable spare parts. The multiple case study comprised of a census sample of 6 forecasting business leaders from aerospace SME repairable spares suppliers located …

Improving Machine Changeover/Setup Times By Increasing U.S. Manufacturers' Knowledge Of 5s, Nicole Schra-Martin

Walden Dissertations and Doctoral Studies

The 5S process is one of the techniques born out of Japanese manufacturing. Ohno, the developer of 5S, found that when manufacturing waste is eliminated, costs are reduced and profits increase. This is the bases of 5S and this research. The cost of U.S. manufactured products is higher compared to the cost of products from other global manufacturers that use 5S. This study was conducted to determine if implementing 5S in U.S. manufacturing could change U.S. manufacturing cost and if using 5S could impact U.S. manufacturing. The research questions focused on the relationship between 5S and changeover/setup times on production …

Spare Parts On Demand Using Additive Manufacturing : A Simulation Model For Cost Evaluation., Stefan Jedeck

Electronic Theses and Dissertations

Little is known about the impact of additive manufacturing in the spare part supply chain. A few studies are available, but they focus on specific parts and their applications only. A general model, which can be adapted to different applications, is nonexistent. This dissertation proposes a decision making framework that enables an interested practitioner/manager to decide whether using additive manufacturing to make spare parts on demand is economical when compared to conventional warehousing strategy. The framework consists of two major components: a general discrete event simulation model and a process of designing a wide range of simulation scenarios. The goal …

A Framework To Simplify The Choice Of Alternative Analysis And Selection Methods, James Paul Lewis Holzgrefe

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes a framework for analysts and engineering managers to investigate and choose alternative analysis and selection methods based upon their problem and its context. It began as an investigation into the alternative analysis and selection methods used in military planning. The existing military methods were inconsistent, violated the decision science body of knowledge, and provided no guidance to the practitioner on matching methods to problems. These challenges made it necessary to conduct this investigation.

This research used a three-phase mixed methods approach. The first phase applied the general inductive method to the decision making body of knowledge to …

Customer Complaint Management Systems (Ccms) In A Food Processing Industry, Maggie A. Macleish

Senior Honors Projects, 2010-2019

Abstract

The food processing industry must meet customers’ highest quality expectations at the lowest cost. I partnered with Nestlé’s pizza facility in Little Chute, WI, to improve the current customer complaint approach of the quality department, which aimed to improve product quality. To improve the total quality of the system, this project established a defensive method of addressing customer complaints. Some strategies used to improve the current Customer Complaint Management System (CCMS) include Quality Functional Deployment (QFD), fuzzy logic, Kano’s methods, Voice of the customer (VOC) and Go-See-Think-Do (GSTD). These strategies are all related, but have not previously been used …