Management and Operations Commons^™

Effects Of A Hand Luggage Guiding System On Airplane Boarding Time And Passenger Experience, Mirte Vendel, Sagar Dangal, Jessica Coppens, Suzanne Hiemstra-Van Mastrigt, Peter Vink

International Journal of Aviation, Aeronautics, and Aerospace

This research investigates whether a hand luggage guiding system in overhead bins decreases boarding time and improves boarding experience during aircraft boarding process. A guiding system was developed which allocates and displays the passengers luggage space in the overhead bin. The allocated space is guided by a light strip in front of the display that blinks when a passenger comes close to their allocated luggage space. This system was tested in a Boeing 737 test fuselage. Compared to regular boarding, a boarding time reduction of 16 to 23 seconds was estimated using the hand luggage guiding system in groups of …

Global Aviation System: Towards Sustainable Development, Marina P. Bonser Dr.

International Journal of Aviation, Aeronautics, and Aerospace

Aviation around the world has integrated into a global system. As the integration process continues, more aspects and levels of it need to be lead towards the sustainable development of the whole system via advancing strategic management, global communication proficiency, and technological expertise. It becomes essential to enrich global language (English) proficiency with cross-cultural communication competence not only for communication in the air but also for airport security, passenger and cargo services, aircraft and equipage engineering, building, and maintenance. Nowadays lower levels of management need more advanced strategic thinking and problem solving skills, and higher levels of management need global …

Crew Resource Management For Large Unmanned Aircraft Systems Operations, Peter S. Neff

International Journal of Aviation, Aeronautics, and Aerospace

Abstract

The author explored the application of crew resource management (CRM) principles to commercial flight operations conducted by large unmanned aircraft systems (UAS). Currently, there is no regulatory structure governing the operation of large UAS in commercial flight operations. However, the National Aeronautics and Space Administration (NASA) forecasted the future by demonstrating the feasibility of large remotely piloted UAS flight in June 2018 by flying Ikhana, a modified MQ-9 Predator B aircraft, over a 415-mile route in Class A and in Class E airspace over southern California (Kooser, 2018). Ikhana is a 10,500-pound aircraft with a wingspan of 66 feet …

Brand Awareness, Purchase Intention And Price Premium Of International Airlines Operating Between Australia And The United Kingdom, Yi Gao, Nigel Wai Keong Choy

International Journal of Aviation, Aeronautics, and Aerospace

Brand equity has a profound impact on the pricing and sales of consumer products and services. Inspired by existing literature on customer-based brand equity in various domains, this study examines brand awareness (a dimension of brand equity), purchase intention and price premium of international airlines operating on a specific aviation market, Australia - the United Kingdom. Through surveying a sample of 259 participants in the metropolitan Melbourne area, the study captures a snapshot of brand recognition and brand preference of international airlines among local travelers. Statistically significant association is found between brand awareness and purchase intention, and between brand awareness …