Management and Operations Commons^™

Meeting The Moment With Ai-Employer Informed Education, Brent Terwilliger, John Faraca

Publications

As artificial intelligence transforms aviation, aerospace, and autonomy-related sectors, higher education must adapt to meet evolving workforce demands. This session shares emerging findings from a nationwide study led by Embry-Riddle Aeronautical University, focused on employer perceptions of AI adoption, responsible use, and workforce preparedness in domains including uncrewed systems, space systems, robotics, and advanced air mobility. Based on a structured survey and follow-up interviews, the presentation explores how organizations are using AI tools, from generative platforms to enterprise systems, and defining effective and inappropriate use in operational contexts. Participants will gain insight into critical concerns (e.g., data privacy, compliance, security, …

U.S. Federal Aviation Administration Safety Management System Regulations: An Informal Policy Evaluation, Brian J. Roggow

Publications

The United States (US) Federal Aviation Administration (FAA) revised 14 CFR § Part 5 Safety Management Systems, effective May 28, 2024. US air carriers have one year to modify their existing Safety Management System (SMS), whereas commuter and on-demand operators, commercial air tour operators, certain production certificate holders, and certain holders of a type certificate must implement an SMS within three years. The sociopolitical and legal rule-making processes are complex. This research evaluates the most recently revised FAA SMS regulations through the lens of prevailing literature, theories, and standard practices. Policy assessments and evaluations by non-governmental stakeholders can further inform …

Beyond The Blue Skies: A Comprehensive Guide For Risk Assessment In Aviation, Leila Halawi, Mark Miller, Sam Holley

Publications

Risk assessment in aviation is a critical process that safeguards the safety and reliability of operations. Aviation operations encompass inherent risks, from mechanical failures to human errors and environmental factors. The significance of these risks may be severe, leading to accidents, injuries, and loss of life. Recognizing and mitigating risks is supreme in this dynamic environment, where emerging technologies and innovation constantly reshape this industry. This chapter includes an in-depth explanation of risk management and analysis, leading to the core elements of risk assessment specifically for aviation operations. We will describe the process and explore some of the applications and …

The Future Of Aviation: Becoming An Evtol Pilot – Faa’S New Regulations Open Up Career Opportunities, Sarah Nilsson

Publications

As the aviation industry stands on the brink of a revolutionary change, aspiring pilots are increasingly drawn to the exciting prospect of flying electric Vertical Takeoff and Landing (eVTOL) aircraft. The allure of this cutting-edge technology has many asking: “How does one become an eVTOL pilot in the United States?” This question opens up a cascade of inquiries about the future of flight training, the certification process and the transition for existing pilots into this new realm of aviation like:

• What will the flight training curriculum look like for eVTOL aircraft?

• Who will be the pioneering Certified Flight …

Surely You Can’T Be Serious: A Student’S Guide For Flight School Closure, Aidan Mcglasson, Sarah Nilsson

Publications

Flying aircraft, whether at a general aviation, commercial, or military level, is deeply engrained in American culture. Opinion polls place being a professional pilot as one of the most respected, and prestigious jobs in the country (Mushtaque, 2023). As evidenced by the popularity of movies such as Airplane!, Top Gun, or Sully, flying is something that fascinates many people. Perhaps contributing to its mystique is the difficulty and expense in obtaining the necessary training and certifications to be a pilot. Some people undergo flight training with the goal of flying commercially, as an airline or corporate pilot, while others do …

Advanced Air Mobility (Aam) Is Coming To A Town Near You...Are You Ready?, Sarah Nilsson

Publications

This briefing provides a high and low altitude view of what is coming in the way of Advanced Air Mobility (AAM) innovation. It is meant for county, town, or city officials; tribal governments; local businesspersons; airport, heliport, Fixed Base Operator (FBO), flight schools’ owners/operators; and other individuals; who wish to capitalize on, and prepare for, a US industry expected to hit around USD 68 Billion by 2032. Is your community or organization prepared for this new economy? Are your customers, or constituents accepting of these new technologies? Are you ready to capitalize on this AAM market and all the growth …

Advanced Air Mobility (Aam) Is Coming To A Town Near You...Are You Ready?, Sarah Nilsson

Publications

This briefing provides a high and low altitude view of what is coming in the way of Advanced Air Mobility (AAM) innovation. It is meant for county, town, or city officials; tribal governments; local businesspersons; airport, heliport, Fixed Base Operator (FBO), flight schools’ owners/operators; and other individuals; who wish to capitalize on, and prepare for, a US industry expected to hit around USD 68 Billion by 2032. Is your community or organization prepared for this new economy? Are your customers, or constituents accepting of these new technologies? Are you ready to capitalize on this AAM market and all the growth …

Vertiport Ventures: Assessing Operational Feasibility For Evtol Integration In São Paulo’S Helipad And Heliport Infrastructure, Peter E. O'Reilly, Ramy A. Rahimi, Jorge Luiz Rosa Marques, Marco Aurélio Feitosa De A. L. Babadopulos1

Publications

The objective of this study is to assess the operational viability of introducing Electric Vertical Take-Of and Landing (eVTOL) vehicles in São Paulo and its metropolitan area, utilizing existing helipads and helicopter infrastructure. eVTOL aircraft, capable of vertical take-of and landing like helicopters, difer from traditional helicopters in their propulsion systems, with eVTOLs typically featuring multiple smaller electric motor-driven propulsion units instead of internal combustion engines and mechanical transmissions (Schuchardt et al. 2023). The study specifcally targets eVTOLs with the capacity to transport a minimum of four passengers and one pilot for distances of at least 50 km. Appendix provides …

The Role Of Organizational Theory For The Formulation Of A Sustainable Model Applicable To Air Traffic Management And Control Operations, Eva Maleviti

Publications

This paper provides a comprehensive introduction to Air Traffic Management (ATM), which encompasses Air Traffic Control (ATC) procedures, Reduced Separation Vertical Minima (RVSM) and Performance-Based Navigation (PBN) schemes. It also discusses the role of these and other elements in promoting environmental sustainability and the key factors essential for creating effective aviation operations. The main objective of this paper is to identify and select the most relevant components for establishing a theoretical framework for sustainable ATM and ATC practices. Notably, the organizational theory is used in this paper, aiming to create a firm theoretical model that can support sustainability in the …

Short-Term Forecasting Airport Passenger Flow During Periods Of Volatility: Comparative Investigation Of Time Series Vs. Neural Network Models, David H. Hopfe, Kiljae Lee, Chunyan Yu

Publications

Recurrent Neural Networks (RNNs), known for handling complex data tasks like language translation and speech recognition, are seldom employed in airport management practice for daily and weekly passenger flow forecasting tasks. In this paper, we evaluate the effectiveness and adaptability of various neural network models (RNN, LSTM, GRU, Deep LSTM, Bidirectional LSTM, multivariate RNN, and multivariate LSTM) against standard time series models (ARIMA, SARIMA, and SARIMAX) for a short-term forecasting airport security checkpoint passenger flows at five major U.S. airports during the pandemic.

At Atlanta's Hartsfield-Jackson Airport (ATL), the RNN notably surpasses SARIMA's forecasting accuracy by 34% (DM= 3.44, p …

Impact Of Weather Factors On Airport Arrival Rates: Application Of Machine Learning In Air Transportation, Robert W. Maxson, Dothang Truong, Woojin Choi

Publications

Weather is responsible for approximately 70% of air transportation delays in the National Airspace System, and delays resulting from convective weather alone cost airlines and passengers millions of dollars each year due to delays that could be avoided. This research sought to establish relationships between environmental variables and airport efficiency estimates by data mining archived weather and airport performance data at ten geographically and climatologically different airports. Several meaningful relationships were discovered from six out of ten airports using various machine learning methods within an overarching data mining protocol, and the developed models were tested using historical data.

Perception Of Crisis Management, Service Quality, And Loyalty Programs On Airline Travel Intention: What Roles Do Fear Of Covid-19 And Risk Attitude Play?, Sohel M. Imroz, Tamilla Curtis, Scott C. Ambrose

Publications

This research investigates the antecedents of airline travel intention, including the effects of crisis management, service quality perceptions, and loyalty programs, along with the fear of coronavirus disease (COVID-19) and risk attitude among individuals from different parts of the world during the peak of the pandemic. Its main objective is to assess how these variables impact passenger airline travel intention. Partial least squares structural equation modeling was used to assess the measurement model and test the hypothesized relationships on the sample of 944 travelers. Results indicated strong positive associations between fear of COVID-19, risk-averse attitudes, and service quality with respect …

A Literary Survey On The U.S. Airline Maintenance Outsourcing: Technology, Economics, And Politics Perspectives, Linfeng Jin, Chien-Ting Lu

Publications

This study examines the U.S. airline maintenance outsourcing- a common business phenomenon in the post-1978 deregulated airline industry. Over the years, there have been several fatal accidents in the U.S. linked to airline maintenance outsourcing, and it has caught the attention of the government and general public. This paper went over the complex airline maintenance outsourcing factors from technology, economics, and political tripartite perspectives. And suggestions for the airlines, the regulators and the legislators are made in the end

Aviation Supply And Demand In The São Paulo And Rio De Janeiro Systems Evolution: An Exploratory Study, Leila Halawi, Bruno De Paula Balan, Renan Cipriano Da Cunha, Maria Claudia Ferreira Da Cunha

Publications

Aim/purpose – Multiple factors affect a passenger’s origin and destination airport choice. This study explores some of the leading indicators associated with performance in cities with more than one airport. Two important Multi-Airport Systems (MAS) in Brazil were the object of this study: São Paulo (Congonhas and Guarulhos) and Rio de Janeiro (Santos Dumont and Galeão), the most significant demand-generating centers in the country and the most critical distribution centers of flights from South America.

Design/methodology/approach – Using public databases presenting the evolution of supply and demand from 2013 to 2018, the evolution of flights, and the sales by airlines …

The Effects Of 5g Implementation On The Aspects Of Sustainability In The Air Transportation Industry, Leila Halawi, Douglas Ashlock, Lucy Elias, Hannah Puchkoris, Anthony Williams

Publications

The concern of 5G C-band frequency interference with global aviation operations was founded on the criticality of a single-point failure with the radio altimeter operations. The research in this report intends to highlight the severe impact of 5G C-band implementation on the air transportation industry. It focuses on one airport in the United States, Seattle-Tacoma International Airport (SEA), one of the busiest airports in the country, flying both domestically and internationally. The results show that Boeing aircraft are affected more than Airbus for 5G interference. Further, the findings show that the United States should align its 5G implementation with other …

Analyzing The Effect Of Delta Airlines' Fleet Upgrade On Operations At Atlanta-Hartsfield Jackson International Airport, Carlos Alberto Castro, Shlok Misra

Publications

Commercial aviation has seen a growth in terms of passengers traveled and flights operated in the past decade (BTS, 2020). To cope up with this growth, airlines adopt various strategies such as network expansion and fleet upgrades. Airlines adopt fleet upgrade strategies to modernize their fleet, reduce costs, expand network coverage, and improve customer loyalty and experience. Research suggests that change in wake turbulence categorization and aircraft performance can directly impact the movements and delays at an airport. For this study, Delta Airline's fleet upgrade program and its effect on operating parameters at Atlanta-Hartsfield Jackson International Airport were analyzed. The …

Optimization Of Organizational Design, Dyin Mabe, Guilherme Esmael, Manoel Burg, Patricia Soares, Leila Halawi

Publications

This study aims to present new techniques that airlines can use to gain efficiency through human resources allocation and keep up on track with the aviation industry’s challenging and constant- moving environment. The classical hierarchical structure that dominates most airlines today is not a prone environment for the proposed changes. The authors explore human resources optimization using the optimization software Lindo, mixed with Agile Methodology concepts and techniques. The authors also utilize evaluation score and talent mapping to develop a model for the best match between a Brazilian airline’s employees and tasks. The model considers productivity and cost.

Safety Management System Implementation Planning, David Thirtyacre

Publications

No abstract provided.

Developing A Taxonomy For Success In Commercial Pilot Behaviors, Kristine Kiernan, David S. Cross, Mark Scharf Ph.D.

Publications

Human error has been well studied in aviation. However, less is known about the ways in which human performance maintains and contributes to aviation safety. The lack of data on positive human performance prevents consideration of the full range of human behaviors when making safety and risk management decisions. The concept of resilient performance provides a framework to understand and classify positive human behaviors. Through interviews with commercial airline pilots, this study examined routine airline operations to evaluate the concept of resilient performance and to develop a taxonomy for success. The four enablers of resilient performance, anticipation, learning, responding, and …

Airport Operations Delays And Possible Mitigation Through Electric Taxi Systems: A Qualitative Case Study, David Cross, Kristine Kiernan, Mark Scharf Ph.D.

Publications

Airline daily departures, not including private aircraft, increased from 25,143 in 2000 to 36,722 in 2017. More passengers necessitate more aircraft and more flights. With more aircraft at terminals, ground delays, based on current airport design, will continue to increase. Systems that allow for reduced aircraft time on the ground will improve airline economics and airport operations, in addition, will reduce airline delays both for departure and arrival at the gate. The purpose of this qualitative research study was to explore the efficacy, from ramp controllers’ perspectives, of equipping airliners with an electric taxi system. Prototype electric taxi systems have …

Airport Ceos And The Decentralized System Of Airports: A Case Study, Marjan Mazza

Publications

The job of the airport CEO is complex with responsibility for the security and safety of a large and dynamic facility and, yet the FAA does not have regulatory qualification and performance standards for the position. The purpose of this qualitative multi-case study was to explore the primary attributes that could be the leading indicators in the event national standards for the hiring of airport CEOs are pursued at major commercial airports. The guiding conceptual framework of the study was to combine competency with the concept of training and development. Airport CEOs from six airport facilities were interviewed, and an …

Automated Disruption Assistance In Brazil, Christian Gruber Delamare, Douglas Cabrera Lopes, Patrice Ramos, Raioni De Oliveira Santos, Leila Halawi

Publications

During the last decade, commercial aviation in Brazil has grown significantly, overcoming the number of 100 million passengers per year. The full operation represents a challenge for the air carriers, especially during flight disruptions. Besides the re-accommodation of the passengers into other flights, under certain circumstances, the ANAC 400 resolution requires the airlines to provide a series of material assistance. Meal, transport, and hotel make part of the exigences stated by the ANAC 400. Our study aims to analyze the current process that is mainly manual and propose to automatize several steps through a self-service solution. The researchers verified the …

Airport Operations Delays And Possible Mitigation Through Electric Taxi Systems: A Qualitative Case Study, David Cross, Kristy Kiernan, Mark Scharf Phd

Publications

Airline daily departures, not including private aircraft, increased from 25,143 in 2000 to 36,722 in 2017. More passengers necessitate more aircraft and more flights. With more aircraft at terminals, ground delays, based on current airport design, will continue to increase. Systems that allow for reduced aircraft time on the ground will improve airline economics and airport operations, in addition, will reduce airline delays both for departure and arrival at the gate. The purpose of this qualitative research study was to explore the efficacy, from ramp controllers’ perspectives, of equipping airliners with an electric taxi system. Prototype electric taxi systems have …

Unmanned Aerial Systems: Research, Development, Education & Training At Embry-Riddle Aeronautical University, Michael P. Hickey

Publications

With technological breakthroughs in miniaturized aircraft-related components, including but not limited to communications, computer systems and sensors, state-of-the-art unmanned aerial systems (UAS) have become a reality. This fast-growing industry is anticipating and responding to a myriad of societal applications that will provide new and more cost-effective solutions that previous technologies could not, or will replace activities that involved humans in flight with associated risks.

Embry-Riddle Aeronautical University has a long history of aviation-related research and education, and is heavily engaged in UAS activities. This document provides a summary of these activities, and is divided into two parts. The first part …

Fatal General Aviation Accidents In Furtherance Of Business (1996–2015): Rates, Risk Factors, And Accident Causes, Scott Burgess, Stewart Boyd, Douglas D. Boyd

Publications

Introduction: General aviation missions related to furtherance of business potentially carry higher risk (operations in adverse weather, at night, for longer distances) than those undertaken for recreation. The study herein was undertaken to determine fatal accident rates, proportions, and risk factors/causes. Method: The National Transportation Safety Board aviation accident database was queried for accidents (1996–2015). Annual fleet times were from the general aviation annual activity survey. Statistical analyses used Poisson distributions, proportion testing, and Cohen’s Kappa tests. Results: The fatal accident rate for business operations was three- to six-fold lower than the rate for recreational flights with a decline evident …

Uas Pilots Code – Annotated Version 1.0, Michael S. Baum, Kristine Kiernan, Donald W. Steinman, Ryan J. Wallace Ed.D.

Publications

The UAS PILOTS CODE (UASPC) offers recommendations to advance flight safety, ground safety, airmanship, and professionalism.6 It presents a vision of excellence for UAS pilots and operators, and includes general guidance for all types of UAS. The UASPC offers broad guidance—a set of values—to help a pilot interpret and apply standards and regulations, and to confront real world challenges to avoid incidents and accidents. It is designed to help UAS pilots develop standard operating procedures (SOPs), effective risk management,7 safety management systems (SMS), and to encourage UAS pilots to consider themselves aviators and participants in the broader aviation community.

Airline Quality Research: A Student's Perspective, Brent D. Bowen, Erin Bowen, Dean E. Headley, Mary Fink, Madeline S. Kuhn

Publications

This study examines the relationship between the Airline Quality Rating (AQR) and the Airline Passenger Survey (APS) from an undergraduate student’s perspective, as well as how conducting undergraduate research has influenced the student researcher. Operational performance of the U. S. airline industry has been monitored for the past 27 years by a quantitative model of metrics known as the Airline Quality Rating. These metrics include on - time flights, denied boardings, mishandled baggage, and customer complaints. As the nation’s most comprehensive study of airline performance and quality, the National Airline Quality Rating (http : //airlinequalityrating . com) sets an industry …

A Safety Management Model For Far 141 Approved Flight Schools, Flavio A. C. Mendonca, Thomas Q. Carney

Publications

The Safety Management Annex (Annex 19), which became applicable in November 2013, consolidates safety management provisions previously contained in six other International Civil Aviation Organization (ICAO) Annexes, and will serve as a resource for overarching state safety management responsibilities. Through Annex 19, ICAO has required that its member states develop and implement safety management systems (SMS) to improve safety. This mandate includes an approved training organization that is exposed to aviation safety risks. In 2015, the FAA published AC 120-92B to provide guidance material for certificate holders operating under FAR 121, to implement and maintain an SMS. This AC may …

Aircraft Cyber Security And Information Exchange Safety Analysis For Department Of Commerce, Timothy B. Holt, Mohammad Moallemi, Linda Weiland, Matt Earnhardt, Sonya Mcmullen

Publications

The Federal Aviation Administration’s (FAA) Next Generation Air Transportation (NextGen) program is a long-term modernization and transformation of the current National Airspace System (NAS) into a more effective and coordinated decision-making system. NextGen provides a more reliable, secure, and dependable aviation capability for both users and operators ensuring more capacity, throughput, and safety. This research delineates a high-level Safety Risk Assessment (SRA) related to NextGen technologies, specifically Aircraft Communications Addressing and Reporting System (ACARS) as well as Aircraft Access to System Wide Information Management (SWIM) network (AAtS). Other communication mediums such as Mode-S or ADS-B transponder are also data exchange …

Market Analysis For Small And Mid-Size Commercial Turboprop Aircraft, Vitaly S. Guzhva, Tamilla Curtis, Vladislav Borodulin

Publications

Recent fuel price volatility and growing concerns about the efficiency of regional jets have led to a revival of large turboprop aircraft as efficient passenger carriers on short-haul regional routes. However, the overall market for smaller turboprops is much less defined as it is characterized by a plethora of small commuter and niche operators in addition to regional carriers. Since most small and mid-size turboprop manufacturers have gone bankrupt or discontinued production due to some other reasons, current operators of this aircraft class are left with aging fleets that would need to be replaced by 2020-2030. This paper assesses the …