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Management and Operations Commons

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Full-Text Articles in Management and Operations

Passenger Autonomy In Airport Systems: Integrating Accessibility, Spatial Design, And Technology To Improve Operational Efficiency, John Michael Schmitz Apr 2026

Passenger Autonomy In Airport Systems: Integrating Accessibility, Spatial Design, And Technology To Improve Operational Efficiency, John Michael Schmitz

Honors Projects

Airports are among the most complex operational environments in modern transportation, requiring the coordination of passenger movement, security processes, and infrastructure under significant time constraints. Although there have been many advancements in aviation, most passengers continue to experience high levels of stress and confusion while trying to navigate airport terminals. This paper argues that operational efficiency in airport systems is achieved by increasing  passenger autonomy through the utilization of accessible design, spatial legibility, and new emerging technologies. This paper takes note of some foundational theories that drove urban design and cognitive psychology, including Lynch’s concept of imageability, Passini’s theory of …


Applying Gis Technology In Airport Management, Eleanor Clark May 2016

Applying Gis Technology In Airport Management, Eleanor Clark

Honors Projects

This honors project involved applying two disciplines to aid in advancing the efficiency of airport management at the Toledo Express Airport. I utilized my geography and aviation knowledge and geographic information system (GIS) skills to create a GIS, a webmap, and a 3-in-1 map-based program that had the capabilities of executing Part 139 Self Inspections, asset management, and work orders. The GIS system and webmap were successfully created to aid in management, cohesiveness, and efficiency within the Toledo-Lucas County Port Authority, the managing entity of the Toledo Express Airport. For the 3-in-1 map-based program, I worked closely alongside a programmer …