Management and Operations Commons^™

Meeting The Moment With Ai-Employer Informed Education, Brent Terwilliger, John Faraca

Publications

As artificial intelligence transforms aviation, aerospace, and autonomy-related sectors, higher education must adapt to meet evolving workforce demands. This session shares emerging findings from a nationwide study led by Embry-Riddle Aeronautical University, focused on employer perceptions of AI adoption, responsible use, and workforce preparedness in domains including uncrewed systems, space systems, robotics, and advanced air mobility. Based on a structured survey and follow-up interviews, the presentation explores how organizations are using AI tools, from generative platforms to enterprise systems, and defining effective and inappropriate use in operational contexts. Participants will gain insight into critical concerns (e.g., data privacy, compliance, security, …

Wings Of Perception: Investigating Customer Sentiments In Indian Aviation Sector, Yashodhan Karulkar, Kaiwan Vaghchhipawala, Aditya Trivedi, Anushree Talekar

Journal of International Technology and Information Management

India's aviation sector, a key contributor to the nation's economy, has experienced rapid growth, supporting nearly 7.5 million jobs and contributing approximately $30 billion annually to the GDP (Gross Domestic Product). The growth, driven by increased demand for air travel and government incentives, has resulted in more competition among carriers. In the competitive market, it is necessary to understand customer preferences to enhance the quality of service and maintain a competitive edge. The dissemination of customer opinions on social media and review platforms offers airlines the opportunity to access passenger views. However, extracting useful information from this unstructured data is …

From Tarmac To Timetable: A Data-Driven Study Of Airline Delay Performance In Nigeria, Kelechi V. Iwuagwu

Dissertations, Theses, and Capstone Projects

This capstone project investigates the patterns, causes, and impacts of flight delays in the Nigerian aviation sector from January 2024 to January 2025. Utilizing a dataset containing flight details—including scheduled and actual departure/arrival times, routes, and airline information—the study employs advanced data analytics and visualization techniques to uncover critical insights. The research highlights discrepancies between scheduled and actual flight performance, identifies delay patterns across airlines and timeframes, and explores the ripple effects of delays on subsequent flights.

Furthermore, Nigerian passengers frequently express frustrations over flight delays, cancellations, and poor communication from airlines, yet no publicly available data systematically documents these …

The Space Rescue Professional: Operationalizing Guardians For The Future, Benjamin Johnis, Robert Bettinger, James Dean

Faculty Publications

The escalating competition in space exploration demands a dedicated space rescue capability. This article argues for the establishment of a space rescue professional (SRP) career field within the Department of Defense and the US Space Force. By harnessing existing US Air Force combat rescue expertise and partnering with the National Aeronautics and Space Administration, the Space Force can rapidly develop a robust SRP program with the warrant officer corps as its backbone. This article addresses a critical gap in national space policy to outline a cost-effective dual-service training pipeline and SRP operational roles. Such an investment safeguards astronauts, bolsters US …

Incorporating Safety Excellence Into Urban Air Mobility (Uam): Insights From Commercial Aviation, Rotorcraft, And Unmanned Aerial Systems (Uas), Seyoung "Evie" Jang

Senior Honors Theses

This paper focused on safety considerations in Urban Air Mobility (UAM) through a cross-industry examination of commercial aviation, rotorcraft, and unmanned aerial systems (UAS). Although UAM promises transformative benefits, there are safety concerns remaining. Based on the Federal Aviation Administration (FAA)’s Concept of Operations (ConOps), the literature review explained the fundamental concepts of UAM. In commercial aviation, regulatory framework, pilot training and certification, vehicle design and maintenance, and emergency response planning are emphasized. For rotorcraft, safety requirements for vertical flight, collision avoidance systems, heliport standards, and weather adaptability are crucial. Leveraging UAS advancements, the study suggested autonomous systems, sense-and-avoid technology, …

A Literary Survey On The U.S. Airline Maintenance Outsourcing: Technology, Economics, And Politics Perspectives, Linfeng Jin, Chien-Ting Lu

Publications

This study examines the U.S. airline maintenance outsourcing- a common business phenomenon in the post-1978 deregulated airline industry. Over the years, there have been several fatal accidents in the U.S. linked to airline maintenance outsourcing, and it has caught the attention of the government and general public. This paper went over the complex airline maintenance outsourcing factors from technology, economics, and political tripartite perspectives. And suggestions for the airlines, the regulators and the legislators are made in the end

Single Pilot Operations And Public Acceptance: A Mixed Methods Study Conducted In Greece, Panagiotis Kioulepoglou, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

The airline industry is moving towards Single Pilot Operations (SPO), as a result of the increased training and salary cost of pilots, and also as a remedy to the impending pilot shortage which is estimated to manifest itself in the years to follow. The main objective of this study was to explore whether the Greek public is willing to accept only one pilot onboard, what are the factors that affect this decision, and which is the preferred method of replacing the second pilot by choosing between an array of alternative options proposed by the industry.

Based on the qualitative findings …

Integrated Dynamic Airline Route And Schedule Optimization, Bayan Begaliyeva

Student Works

By harnessing real-time and historical data in conjunction with advanced AI technologies, this project revolutionizes route and schedule planning, leading to enhanced efficiency, cost reduction, and an improved passenger experience.

Aviation Supply And Demand In The São Paulo And Rio De Janeiro Systems Evolution: An Exploratory Study, Leila Halawi, Bruno De Paula Balan, Renan Cipriano Da Cunha, Maria Claudia Ferreira Da Cunha

Publications

Aim/purpose – Multiple factors affect a passenger’s origin and destination airport choice. This study explores some of the leading indicators associated with performance in cities with more than one airport. Two important Multi-Airport Systems (MAS) in Brazil were the object of this study: São Paulo (Congonhas and Guarulhos) and Rio de Janeiro (Santos Dumont and Galeão), the most significant demand-generating centers in the country and the most critical distribution centers of flights from South America.

Design/methodology/approach – Using public databases presenting the evolution of supply and demand from 2013 to 2018, the evolution of flights, and the sales by airlines …

A Multi-Agent Semi-Cooperative Unmanned Air Traffic Management Model With Separation Assurance, Yanchao Liu

Industrial and Systems Engineering Faculty Research Publications

This paper presents an air traffic management framework to enable multiple fleets of unmanned aerial vehicles to traverse dense, omni-directional air traffic safely and efficiently. The main challenge addressed here is separation assurance in the absence of full coordination and communication. In this framework, each fleet is independently managed by a routing agent, which progressively plans the non-overlapping move-ahead corridors for vehicles in the fleet by solving a nonlinear optimization model. The model is artfully designed so that agents of different fleets need not engage in complicated multilateral communications or make guesses about external vehicles’ flight intents to maintain effective …

Airport Operations Delays And Possible Mitigation Through Electric Taxi Systems: A Qualitative Case Study, David Cross, Kristy Kiernan, Mark Scharf Phd

Publications

Airline daily departures, not including private aircraft, increased from 25,143 in 2000 to 36,722 in 2017. More passengers necessitate more aircraft and more flights. With more aircraft at terminals, ground delays, based on current airport design, will continue to increase. Systems that allow for reduced aircraft time on the ground will improve airline economics and airport operations, in addition, will reduce airline delays both for departure and arrival at the gate. The purpose of this qualitative research study was to explore the efficacy, from ramp controllers’ perspectives, of equipping airliners with an electric taxi system. Prototype electric taxi systems have …

The Myth Of Strategic And Tactical Airlift, Jacob D. Maywald, Adam D. Reiman, Alan A. Johnson, Robert E. Overstreet

Faculty Publications

In the 21st century, our ability to quickly and decisively deliver combat forces and equipment is of the utmost importance in achieving our national security objectives. The swiftness and flexibility of the US Air Force’s mobility airlift fleet is the key to executing a rapid global mobility strategy. The operational effectiveness and efficiency of military air transportation relies on the expertise and intuition of Air Mobility Command’s (AMC) mobility planners. Working in coordination with the United States Transportation Command (USTRANSCOM) and geographic combatant commands (GCC), AMC is responsible for the tasking and tracking of almost 900 daily mobility sorties worldwide. …

Global Command And Control For The Future Operating Concept: Implications For Structural Design And Information, Ian M. Slazinik, Benjamin T. Hazen

Faculty Publications

Due to increasing demands on air mobility aircraft, US Transportation Command(USTRANSCOM) has more recently advocated retaining operational control (OPCON)of aircraft it might have transferred to a requesting combatant command in the past. This recent approach mirrors that of similar-type civilian logistics operations that are centrally managed to maximize efficiencies by flowing resources to the point of need without having to navigate through time-consuming sourcing processes. Furthermore, the acceleration of information availability has condensed decision timelines and changed how similar civilian organizations organize and perform, allowing them to react seemingly on a dime to changing market conditions anywhere.4While retaining OPCON might …

The Potential Costs To The Dod Of Not Preparing For The Nextgen Nas Overhaul: Lessons Learned From Rvsm, Casey Richardson

Graduate Student Works

In order to facilitate a significant overhaul of the civilian National Airspace System (NAS), the Federal Aviation Administration (FAA) has partnered with many federal agencies, such as the departments of Transportation (DOT), Defense (DoD), Homeland Security (DHS), and Commerce (DOC) and the National Aeronautics & Space Administration (NASA) through a consolidated Joint Planning and Development Office (JPDO) that was established by Congress in 2003 in the VISION 100 – Century of Aviation Reauthorization Act (JPDO, 2012). The JPDO has proposed replacing the old NAS structure of primarily ground-based navigation with robust satellite-enabled air traffic procedures and to supplement ground-based air …