Management and Operations Commons^™

Meeting The Moment With Ai-Employer Informed Education, Brent Terwilliger, John Faraca

Publications

As artificial intelligence transforms aviation, aerospace, and autonomy-related sectors, higher education must adapt to meet evolving workforce demands. This session shares emerging findings from a nationwide study led by Embry-Riddle Aeronautical University, focused on employer perceptions of AI adoption, responsible use, and workforce preparedness in domains including uncrewed systems, space systems, robotics, and advanced air mobility. Based on a structured survey and follow-up interviews, the presentation explores how organizations are using AI tools, from generative platforms to enterprise systems, and defining effective and inappropriate use in operational contexts. Participants will gain insight into critical concerns (e.g., data privacy, compliance, security, …

From Tarmac To Timetable: A Data-Driven Study Of Airline Delay Performance In Nigeria, Kelechi V. Iwuagwu

Dissertations, Theses, and Capstone Projects

This capstone project investigates the patterns, causes, and impacts of flight delays in the Nigerian aviation sector from January 2024 to January 2025. Utilizing a dataset containing flight details—including scheduled and actual departure/arrival times, routes, and airline information—the study employs advanced data analytics and visualization techniques to uncover critical insights. The research highlights discrepancies between scheduled and actual flight performance, identifies delay patterns across airlines and timeframes, and explores the ripple effects of delays on subsequent flights.

Furthermore, Nigerian passengers frequently express frustrations over flight delays, cancellations, and poor communication from airlines, yet no publicly available data systematically documents these …

Green Skies Over Akron: “Revolutionizing Cak With A $20m Sustainability Blueprint", Oluwasemilore A. Akintelure, Kyle Rediger, Katie Horn

National Training Aircraft Symposium (NTAS)

Our groundbreaking research at Akron-Canton Airport (CAK) proposes a transformative $20 million electrical master plan, designed to revolutionize the airport into a sustainable aviation hub and an Advanced Air Mobility (AAM) leader - a unique stance compared to similar airports in its economic corridor. This initiative, poised to impact millions of travelers, integrates cutting-edge solar panel installations and infrastructure for electric Vertical Take-Off and Landing (eVTOL) vehicles. Our comprehensive analysis, encompassing energy consumption, economic impacts, and risk assessments, underpins this ambitious project. The implementation of green energy solutions is projected to substantially reduce CAK's carbon footprint, leading to a healthier …

Assessing Past Airworthiness Directives And How Safety Management Systems May Benefit Aviation Product Design And Manufacturing, Damon Lercel, Manoj Patankar, Richard Steckel

Journal of Aviation/Aerospace Education & Research

The European Union Aviation Safety Agency (EASA) continues to promulgate Safety Management Systems (SMS) across aviation organizations when it recently issued SMS requirements for EASA certificated Part 145 maintenance, repair and overhaul (MRO) organizations and Part 21 Design & Manufacturing (D&M) organizations. Currently, the Federal Aviation Administration (FAA) has no such rule in place for these U.S.-based organizations, which may challenge those doing business in countries where EASA policies apply. Given that a majority of the United States’ D&M and MRO population is made up of smaller organizations, it is likely a U.S. SMS regulation will require justification of the …

Performance Prism: A Comprehensive Framework For Performance Measurement In Aircraft Maintenance, Mohammed Timjerdine, Saoudi Taibi, Younes Moubachir

International Journal of Aviation, Aeronautics, and Aerospace

Aircraft maintenance is governed by rigorous safety requirements and high operational complexity, demanding robust performance measurement frameworks to ensure optimal maintenance practices. This paper investigates existing performance measurement methodologies within the sector, highlighting their limitations and the need for a more structured evaluation system. Through this critical analysis of current literature, the paper proposes the Performance Prism (PP) framework as a novel and potentially robust solution for assessing and enhancing aircraft maintenance performance. Because the PP framework integrates multiple dimensions of evaluation, it provides a holistic assessment of aircraft maintenance performance, thereby enhancing reliability, efficiency, and overall effectiveness. Using examples …

Investigating The Costs And Economic Impact Of Flight Delays In The Aviation Industry And The Potential Strategies For Reduction, Ashmith Anupkumar

Electronic Theses, Projects, and Dissertations

This study addressed a critical issue in our travel life: flight delays. This study covers all aspects of a flight delay, from its causes and consequences to reduction strategies. The focused research questions were: To determine the outcome of flight delays in the aviation industry, to determine costs associated with flight delays for airlines, airports, and passengers, and to determine strategies for reducing flight delays in the aviation industry for robust findings. The findings for each question were as follows: the primary causes were overscheduling, airport hubbing, late check-ins, technical failure, etc. And the consequences were significant financial loss, the …

Development Of A Safety Performance Decision-Making Tool For Flight Training Organizations, Marisa D. Aguiar Phd, Carolina L. Anderson Phd

National Training Aircraft Symposium (NTAS)

The purpose of the research was to create and validate a safety performance decision-making tool to transform a reactive safety model into a predictive, decision-making tool, specific to large, collegiate Title 14 of the Code of Federal Regulations (CFR) Part 141 flight training organizations, to increase safety and aid in operational decision-making. Using Monte Carlo simulation, the study conducted simulation runs based on true operational ranges to simulate the operating conditions possible within large, collegiate CFR Part 141 flight training organizations with varying levels of controllable resources in terms of personnel (Aviation Maintenance Technicians and Instructor Pilots) and expenditures (active …

Qualitative Findings From The Practice Of Outsourcing By The Aviation Technical Services Industry In Northern Europe: Comparison With Literature, Jukka Holkeri

Journal of Aviation Technology and Engineering

The outsourcing of maintenance and other technical services is a trend in both military and civil aviation. This article uses input from real outsourcing cases in Northern Europe to verify previous literature findings and to introduce new viewpoints to fill an identified research gap.

Interviews of deeply involved individuals from six cases were selected and analyzed using the Delphi method. The findings were synthesized using a framework that articulates contexts, observed outcomes, and generative mechanisms.

Many of the key literature findings were verified by this case analysis, but there were also some contradictions and new observations that had not been …

Comparison Of Airline Co-Branded Credit Card Programs Via Frequent Flyer Money Saver Analysis For Full-Service U.S. Carriers, Bora Suavi Unsal

Doctoral Dissertations and Master's Theses

Although airline alliances work fairly effectively for paid flight segments, passengers who want to redeem frequent flyer miles often encounter difficulties. Sometimes airlines demand an extensive amount of air miles to book requests for award seats to not only their partner airline customers but also their own customers. Furthermore, while the airline co-branded credit card award mile earnings and redemption rates fluctuate significantly between different airlines, passengers are not well informed about which airline co-branded credit card requires the minimum amount of credit card expenditure to fly with an award ticket to their desired travel destination.

A more useful and …

Under Pressure: Decision Making In Aircraft Maintenance And The Role Of Gender, Stephanie Douglas Ph.D., Bettina M. Mrusek Ph.D.

National Training Aircraft Symposium (NTAS)

In aircraft maintenance, leaders are under near-constant pressure to maintain airworthiness. Every minute an aircraft cannot fly due to maintenance represents financial waste. Decisions are therefore made in a relatively quick fashion. A leader evaluates the situation, identifies a course of action and then communicates this message to a team of technicians. However, gender influences regarding leaders’ decisions can influence team members’ perceptions of those decisions.

The study will measure decision making methods of leaders in aircraft maintenance and the perceptions of the technicians. It informs how gender influences decision making from both the leader and follower perspective. The expected …

Revisiting Cost Index - The Challenge Of Calculating A Precise Figure For Brazilian Airliners, Joaquim Pedro De Albuquerque D'Orey, Guilherme Amaral Da Silveira

National Training Aircraft Symposium (NTAS)

Within numerous possibilities, Cost Index (CI) is the tool that can provide economic speeds and deliver the lowest cost for a given flight. Cost Index is a highly volatile number that shifts its optimum value in several different circumstances. Through the analysis of the Brazilian regulation, operation and infrastructure reality, this paper reviews several influencers that can interfere with the optimum CI value for a specific flight, aiming for maximum precision and economy. A structured questionnaire was submitted to pilots from four of the biggest Brazilian airliners operating under part 121. The purpose of this questionnaire was to investigate whether …

Efficiency Analysis Of A Congested Brazilian Airport Applying Slots Optimization Control: Congonhas Airport Case, Mariana Franco B. Mendes, Rafael Roco De Araujo, Ana Paula Beck Da Silva Etges, Massoud Bazargan

International Journal of Aviation, Aeronautics, and Aerospace

The current slot allocation mechanism in Brazil, based on the International Air Transport Association (IATA) rules, and its supplementary local regulation The National Civil Aviation Agency (ANAC), displays a few issues and limitations (e.g. slot misuse, allocation inefficiencies). Such issues are particularly present in the case of busy airports that works near their maximum capacity for major parts of the day. This inefficiency problem is generated because of the complexity of slot allocation added to the limited decision support available for the Brazilian system. This study focuses on the implementation of an optimal slot model, based on IATA regulations with …

Disrupting Complex Systems With Emerging Technologies: A Study On United States Airport Operations, Emily J. Grone

Honors Theses and Capstones

The number of United States domestic commercial flight passengers are growing every year, which means the number of people checking-in, dropping off their bags, and going through TSA within airports is equally growing. With the increasing number of passengers and aging airports, there are several areas of pain points within airports where passengers hit a bottleneck due to the current systems that airports have in place. There are three main areas that we are going to reference. First the check-in process, where customers have to get their tickets, input identification information, and check-in for their flight. Second, baggage-drop off, where …

Global Aviation System: Towards Sustainable Development, Marina P. Bonser Dr.

International Journal of Aviation, Aeronautics, and Aerospace

Aviation around the world has integrated into a global system. As the integration process continues, more aspects and levels of it need to be lead towards the sustainable development of the whole system via advancing strategic management, global communication proficiency, and technological expertise. It becomes essential to enrich global language (English) proficiency with cross-cultural communication competence not only for communication in the air but also for airport security, passenger and cargo services, aircraft and equipage engineering, building, and maintenance. Nowadays lower levels of management need more advanced strategic thinking and problem solving skills, and higher levels of management need global …

The Controversial F-35 Joint Strike Fighter: America's Most Expensive Weapons System And Its Global Impact, Bert Chapman

Libraries Faculty and Staff Creative Materials

Provides an overview on the F-35 Joint Strike Fighter (JSF) program involving the U.S. and many allied countries. Describes the costs of this program, the technical problems it has experienced, its economic impact on the U.S. and allied countries, the JSF's operational capabilities, potential combat scenarios in which it could be used, and the campaign finance impact aerospace companies and unions have in the electoral process.

Space Operations In The Suborbital Space Flight Simulator And Mission Control Center: Lessons Learned With Xcor Lynx, Pedro Llanos, Christopher Nguyen, David Williams, Kim O. Chambers, Erik Seedhouse, Robert Davidson

Journal of Aviation/Aerospace Education & Research

This study was conducted to better understand the performance of the XCOR Lynx vehicle. Because the Lynx development was halted, the best knowledge of vehicle dynamics can only be found through simulator flights. X-Plane 10 was chosen for its robust applications and accurate portrayal of dynamics on a vehicle in flight. The Suborbital Space Flight Simulator (SSFS) and Mission Control Center (MCC) were brought to the Applied Aviation Sciences department in fall 2015 at Embry-Riddle Aeronautical University, Daytona Beach campus. This academic and research tool is a department asset capable of providing multiple fields of data about suborbital simulated flights. …

Uas Maintenance: A Critical Component In Maintaining Airworthiness, Bettina M. Mrusek, Kristy W. Kiernan, Patti J. Clark

International Journal of Aviation, Aeronautics, and Aerospace

Over the last several decades, the notion of traditional aircraft design has significantly changed. While there are many modern aircraft that resemble earlier models, their components, systems, and overall architecture have evolved, including the introduction of small unmanned aircraft systems (sUAS). Despite the growing consumer attraction to own and operate these aircraft, the subsequent impact on safety is an area of intense concern. The requirement of an established maintenance program for manned aircraft is rooted in ensuring that all aircraft are deemed safe for flight. Preventive maintenance schedules are based on component reliability data, which minimizes unnecessary maintenance while preventing …

A Comparative Analysis Of Three Major Transfer Airports In Northeast Asia Focusing On Incheon International Airport Using A Conjoint Analysis, Tae Won Chung, Yong Joo Lee, Hyun Mi Jang

Finance and Supply Chain Faculty Scholarship

Due mainly to the privatization and commercialization of airline companies and deregulation of the aviation rules, the demand for air transport has continuously been increasing. Airport authorities state that transfer passengers, who contribute to the large portion of the airports’ profits, are gaining much more importance, particularly in the Northeast Asia region where the air transport industry is very vital. Therefore, this study aims to investigate the competitiveness of IIA (Incheon International Airport) with other major airports located in Northeast Asia in passenger transfers made between Southeast Asia and China to North America using Conjoint Analysis. Results have indicated that …

Bio-Fuel Alternatives In South African Airways (Saa) Operations - Is It An Effective Response To Vulnerability Over Carbon Taxes And Penalty?, Daniel Kwasi Adjekum

International Journal of Aviation, Aeronautics, and Aerospace

The paper did a comparative analysis of the carbon emission and European Union Emission Trading Surcharges (EU ETS) of South African Airways (SAA) current fleet that used aviation jet A1 fuel and the same fleet if it had used a 25% bio-fuel ‘drop in’ for the European routes within the first quarter of the 2014 flying year (FY 14). Operational data in terms of the flight scheduled, aircraft type, total time enroute, route stage length, passenger estimates were obtained through SAA’s flight operations website. An independent t–test was conducted to compare means of the emissions. The mean carbon dioxide …

Bio-Fuel Alternatives In South African Airways (Saa) Operations - Is It An Effective Response To Vulnerability Over Carbon Taxes And Penalty?, Daniel Kwasi Adjekum

Aviation Faculty Publications

The paper did a comparative analysis of the carbon emission and European Union Emission Trading Surcharges (EU ETS) of South African Airways (SAA) current fleet that used aviation jet A1 fuel and the same fleet if it had used a 25% bio-fuel ‘drop in’ for the European routes within the first quarter of the 2014 flying year (FY 14). Operational data in terms of the flight scheduled, aircraft type, total time enroute, route stage length, passenger estimates were obtained through SAA’s flight operations website. An independent t–test was conducted to compare means of the emissions. The mean carbon dioxide …

Aerospace Renaissance – Ripe For Research To Impact The Industry, Constantine M. Koursaris, Brig. Gen. Robert E. Mansfield Jr. (Ret.)

Aviation / Aeronautics / Aerospace International Research Conference

The Center for Aviation and Aerospace Leadership (CAAL) was founded in 2008 to capture, create, and share relevant information on leadership in the aviation and aerospace industry.

The AIR is developed and published in collaboration with the Aerospace Industries Association and includes:

• Information on the status of aerospace manufacturing in the United States and state of the economy

• An in-depth review of sales across the various sectors of the industry, employment trends, key international trade statistics, financial information on the industry & major aerospace firms, trends to watch, and a forecast for the future based on a review …

Unmanned Aerial Systems And Airport Master Plans, David S. Worrells, David C. Ison, Ken Witcher, D. Terwilliger

Aviation / Aeronautics / Aerospace International Research Conference

Investigative research study to establish best practices that may lead to a model for integrating UAS operations into airport master plans.

Qualitative, observational, and case analysis to determine best ways to incorporate UAS integration into the airport planning process, specifically airport master plans.

Market Analysis For Small And Mid-Size Commercial Turboprop Aircraft, Vitaly S. Guzhva, Tamilla Curtis, Vladislav Borodulin

Publications

Recent fuel price volatility and growing concerns about the efficiency of regional jets have led to a revival of large turboprop aircraft as efficient passenger carriers on short-haul regional routes. However, the overall market for smaller turboprops is much less defined as it is characterized by a plethora of small commuter and niche operators in addition to regional carriers. Since most small and mid-size turboprop manufacturers have gone bankrupt or discontinued production due to some other reasons, current operators of this aircraft class are left with aging fleets that would need to be replaced by 2020-2030. This paper assesses the …

A Simulation Approach To Airline Cost Benefit Analysis, Massoud Bazargan, David Lange, Luyen Tran, Zhiyuan Zhou

Management, Marketing and Operations - Daytona Beach

In this paper we conduct a cost benefit analyses using simulation for an Airline. This study pertains to using Towbarless Towing Vehicles (commonly referred to as supertugs) to transport aircraft to and from the terminal to airline’s maintenance hangar facility at their hub. This study attempts to investigate the possibility of reducing costs through saving jet fuel by adopting supertugs and identify if their high purchasing costs are justified. This study adopts simulation to analyze the annual savings by studying the numbers needed, as well as the utilization and operation cost for these supertugs. The results are very encouraging, enabling …

Entrepreneurial Spirit In Government Managed Enterprises: Evidence From The U.S. General Aviation Airports, Vitaly S. Guzhva, Massoud Bazargan, David A. Byers

Management, Marketing and Operations - Daytona Beach

While a number of studies introduce entrepreneurship in the public sector, there is still a need for empirical research in this field. We use a survey of U.S. general aviation airport managers to investigate the benefits of entrepreneurial spirit in public sector management. The results of logistic regressions suggest that the airport managers’ beliefs in importance of self-sustainability significantly improve the likelihood of general aviation airports to be self-sustaining. On the other hand, the airport specific characteristics, such as a favorable location, county population, and others are not statistically significant in achieving self-sustainability. Our findings support the literature that argue …

Determinants Of Financial Health Of Us General Aviation Airports, Vitaly S. Guzhva, Massoud Bazargan, David A. Byers

Management, Marketing and Operations - Daytona Beach

This survey-based study investigates the current financial environment of US general aviation airports. Due to a dearth of data and research on the financial performance of general aviation airports, the paper provides vital information regarding the critical needs and major revenue sources of such airports.The findings suggest that general aviation airports can be self-sustaining regardless of their location, runway length and other airport-specific characteristics.The attitudes of the airport manager towards the importance of financial self-sustainability, positive relationships with local communities, and utilisation of non-traditional and non-aviation revenue sources are found to be critical for the financial health of general aviation …

Demonstration Of Improved Software Support Labor Estimation For Air Force Operational Flight Programs Through Functional Orientation, Ronald R. Warner Jr., Darrel L. Wright

Theses and Dissertations

This study demonstrated two approaches to improve current software support effort estimation models for aircraft software. Both approaches involved a functional orientation not used by existing models. The first approach demonstrated how to orient a model to reflect the block change cycle modification process and how to represent support effort changes over time in order to improve effort estimation accuracy. Current software models do not reflect the support environment or the temporal characteristics of aircraft software support. The second approach demonstrated how to calibrate a model by properly selecting source data in order to increase accuracy. Support calibration is not …