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Articles 151 - 180 of 1572
Full-Text Articles in Higher Education and Teaching
Managing Programmatic Trade-Offs For Centers Of Teaching And Learning: Applying A Segmentation, Targeting, And Positioning Approach To Pedagogical Offerings, Christopher Vicente Hsin-Hung S. Chen, Ian G. Althouse, Caitlin P. Declercq, Mark L. Phillipson
Managing Programmatic Trade-Offs For Centers Of Teaching And Learning: Applying A Segmentation, Targeting, And Positioning Approach To Pedagogical Offerings, Christopher Vicente Hsin-Hung S. Chen, Ian G. Althouse, Caitlin P. Declercq, Mark L. Phillipson
To Improve the Academy: A Journal of Educational Development
The demands of current instructional realities for moving to completely online formats have led to dramatic changes in the ways that centers for teaching and learning serve their communities. Pedagogical programs have been adapted, invented, and reimagined for online modalities. In this article, we share an approach borrowed from marketing—segmentation, targeting, and positioning (STP)—and describe three cases showing the application of STP in our center’s work with instructors. This approach has helped us clarify and target our pedagogical priorities, allowing us to make appropriate trade-offs to produce more focused educational development programming that better meets our audience’s needs, constraints, and …
The Value Of Process In Racial Equity Work: Reflections From A Faculty Learning Community, Emily R. Shamash, Julie Berrett-Abebe, Latasha Smith, Stephanie Storms, Michael Regan, Jocelyn Novella, Laurie L. Grupp, Emily Smith, Alyson Martin
The Value Of Process In Racial Equity Work: Reflections From A Faculty Learning Community, Emily R. Shamash, Julie Berrett-Abebe, Latasha Smith, Stephanie Storms, Michael Regan, Jocelyn Novella, Laurie L. Grupp, Emily Smith, Alyson Martin
To Improve the Academy: A Journal of Educational Development
This article explores how one higher education faculty learning community engaged in reflective practices in pursuit of their commitment to the inclusion of anti-racist content and pedagogy across their multidisciplinary curriculums. As a key initial step in engaging in this collaborative, cross-disciplinary work, they set out to consider collective definitions of key terms that are deemed critical to anti-racist pedagogy. This group engaged in a collaborative exploratory process to explore definitions and understanding of the following terms: whiteness, racism, race, racial equity, racial injustice/inequity, white supremacy, and anti-racism and document the reflective process by which the determination took place. Themes …
Understanding The Lived Experiences Of Parenting Adult Learners Regarding Persistence In Two-Year Community Colleges, Michelle T. Webb Ed.D.
Understanding The Lived Experiences Of Parenting Adult Learners Regarding Persistence In Two-Year Community Colleges, Michelle T. Webb Ed.D.
Doctor of Education Program Dissertations
This qualitative phenomenological study examined the results of semi-structured interviews conducted with six parenting adult learners (ParentALs) enrolled in three public two-year community colleges in the United States. This study investigated the problem of a lack of understanding of the experiences of ParentALs enrolled in community colleges. The purpose of this study was to examine how the lived experiences of ParentALs enrolled in community colleges may influence their persistence. Three themes emerged from the literature review and data analysis: the identity of the ParentAL, characteristics and intersectionality of factors, experiences, and perceptions that may influence ParentAL persistence in community college, …
The Use Of Film To Motivate Interest In Students With Learning Differences Through Imagination And Diverse Thinking In Higher Education, Edward Cromarty, Mary Alice Young, Simone Elias
The Use Of Film To Motivate Interest In Students With Learning Differences Through Imagination And Diverse Thinking In Higher Education, Edward Cromarty, Mary Alice Young, Simone Elias
Journal of Research Initiatives
This article examined the use of film in higher education to inspire imagination and motivate learning in students with learning differences. It highlighted the benefits of film in enhancing education and fostering imagination and diverse, critical thinking. The findings demonstrated that film is a pedagogical instrument that may assist students with learning differences to access the curriculum better, provide alternative forms of creative and meaningful expression, and develop self-awareness, empathy, and social justice.
Infusion Rather Than Isolation: Integrating Principles Of Equity, Diversity, Inclusion, Decolonization, And Indigenization In Toolkits For Remote Instruction During The Covid-19 Pandemic, Robin Attas, Lauren Anstey, Lindsey Brant, Karalyn Mcrae
Infusion Rather Than Isolation: Integrating Principles Of Equity, Diversity, Inclusion, Decolonization, And Indigenization In Toolkits For Remote Instruction During The Covid-19 Pandemic, Robin Attas, Lauren Anstey, Lindsey Brant, Karalyn Mcrae
To Improve the Academy: A Journal of Educational Development
In the spring of 2020, our Centre for Teaching and Learning (CTL) developed the Transforming Teaching and Teaching Assistant Toolkits, consisting of in-house and curated open-access resources on various aspects of remote teaching, along with accompanying webinars. We deliberately infused principles of equity, diversity, and inclusion (EDI) and decolonization and Indigenization across all aspects of the resources for several reasons: our CTL’s commitment to these principles as institutional priorities that are the responsibility of all staff, numerous theorists’ advocacy to adopt inclusive pedagogies across the curriculum rather than tokenistic “add-and-stir” gestures, and a desire to counter the inequities in education …
Alternative Techniques For Blind Low Vision Students Enrolled In Coding Courses, Robert Jaquiss
Alternative Techniques For Blind Low Vision Students Enrolled In Coding Courses, Robert Jaquiss
Journal of Science Education for Students with Disabilities
BLV (blind low vision) students face difficulties when taking coding classes. Individual Development Environments (IDE) can be inaccessible which make it difficult if not impossible for BLV students to complete coursework. Alternative techniques are described which will allow a BLV student to successfully complete coursework. The author has found the Command Line Interface (CLI) is often a recommended alternative to a Windows based IDE interface. Many blind computer programmers use the Windows and Linux command interfaces which are described as part of this discussion.
Innovative Strategies To Motivate And Build Resilience In Every Student, Christian Moore
Innovative Strategies To Motivate And Build Resilience In Every Student, Christian Moore
National Youth Advocacy & Resilience Conference
How do you help students bounce back from what they have been through? From trauma, isolation, and poverty, to mental health challenges, our students have faced many obstacles over the last two years. Come see a formula to help you guide students through the challenges that destroy motivation and make it difficult to find success.
The Impact Of Poverty Informed Faculty On Community College Student Success, Barbara J. Embacher
The Impact Of Poverty Informed Faculty On Community College Student Success, Barbara J. Embacher
Department of Educational Administration: Dissertations, Theses, and Student Research
Community college completion has been proven to be a ticket to a middle-class life. Moreover, we know that poverty causes educational barriers, including community college completion. Community colleges across the nation are identifying significant equity gaps between students from poor versus middle-class or affluent households. One solution to close equity gaps and increase student success rates for students experiencing poverty is to educate college faculty through professional development. This includes 1) information on the causes, myths, stereotypes, and other facts about poverty, 2) the impact poverty has on student achievement, and 3) instructional strategies that can help students experiencing poverty …
知源育利用のガイド, Yoshihiko Ariizumi
知源育利用のガイド, Yoshihiko Ariizumi
Learning, Teaching, & Researching Optimization
知源育を応用するための様々な角度からのヒントを学ぶことができるガイドです。実勢んをしながら、時々このガイドを参照することで、より高いレベルでの実践が可能になるでしょう。
Introduction To A Universal Performance Improvement Method (Chigen-Iku), Yoshihiko Ariizumi
Introduction To A Universal Performance Improvement Method (Chigen-Iku), Yoshihiko Ariizumi
Learning, Teaching, & Researching Optimization
This brief article introduces a universal performance improvement method called Chigen-iku, which has been developed carefully and extensively over more than 25 years through more than 100 individual and group projects based on the principles that were selected through my doctorial study in the field of Instructional Psychology and Technology.
A Conceptual Exploration Of Anti-Fragility In The Context Of Confucian Heritage Culture Education, Alwyn Lau
A Conceptual Exploration Of Anti-Fragility In The Context Of Confucian Heritage Culture Education, Alwyn Lau
Journal of Research Initiatives
It is a common but not unrealistic stereotype of Asian students that educational success is a matter of personal identity and status. As such, achieving distinctions in as many subjects as possible (the popular target of becoming a ‘straight A’ student) is usually a non-negotiable objective nurtured by both parents and educators. Such an obsessive pursuit of academic excellence produces both laudable outcomes (e.g. the tendency of Asian students to outperform their counterparts) as well as dangerous ones (e.g. worrying rates of mental health problems). This theoretical paper hopes to apply the concept of anti-fragility developed by Nassim Nicholas Taleb, …
A 5-Week Personalized Training Workshop To Assess And Evaluate Faculty Members Teaching Online, Felix O. Quayson, Christopher Zirkle
A 5-Week Personalized Training Workshop To Assess And Evaluate Faculty Members Teaching Online, Felix O. Quayson, Christopher Zirkle
Journal of Research Initiatives
The authors developed the Skills of Inquiry (SoI) model accompanied by a logic model to assess and evaluate faculty members teaching online. The Skills of Inquiry is based on faculty members’ abilities to understand the online environments, skills development pertaining to online teaching, and acquisition of specific online skills. The Skills of Inquiry model was used to personalize a 5-week workshop training and development module specifically for faculty members teaching online. The training workshop is effective in training faculty members to acquire specific online teaching skills through customized and individualized professional development learning. The training is a self-paced asynchronous online …
How Do They See Me? Examining The Experiences Of Faculty In The Context Of Classroom Whiteness Factors, Papia Bawa, Diantha Watts Dr.
How Do They See Me? Examining The Experiences Of Faculty In The Context Of Classroom Whiteness Factors, Papia Bawa, Diantha Watts Dr.
Journal of Research Initiatives
Today polarized attitudes and aptitudes have created a subtle but steady paradigm shift in the way equity, diversity, and inclusivity (EDI) issues are seen by stakeholders. As a result, focusing on critical aspects of equity relationships and the fallout from discriminatory attitudes towards marginalized groups has become ever more needed. While diversity issues exist in all societal, professional, and personal realms, its impact within educational institutions is perhaps the most deeply profound. This Hermeneutic Phenomenology study examines the experiences of six higher education faculty who teach predominantly white student classrooms to identify issues and recommendations with respect to their relationship …
The Effects Of Colorism On The Self-Esteem And Relationships Among College Students, Marrakesh Shiloh Spann, Pius Nyutu
The Effects Of Colorism On The Self-Esteem And Relationships Among College Students, Marrakesh Shiloh Spann, Pius Nyutu
Journal of Research Initiatives
This study was designed to examine the relationship between colorism and self-esteem and relationship satisfaction among college students. Additionally, the impact of other social-economic factors such as gender, race/ethnicity, and income level were evaluated. Data was collected via a questionnaire developed in google forms from 202 participants. The instruments included the Rosenberg Self- Esteem Scale (Rosenberg, 1965), A Generic Measure of Relationship Satisfaction (Hendrick, 1988), The Colorism Scale (Harvey, Banks, & Tennial, 2014) and a general demographics questionnaire. The results indicated a very low correlation between colorism and self-esteem (r = .084) and between colorism and relationship satisfaction (r = …
Self-Care, Managing Stress And Faculty Promotion, William Buker, Kim Boyd
Self-Care, Managing Stress And Faculty Promotion, William Buker, Kim Boyd
Academy Resources
Dr. Buker, Associate Dean and Senior Professor of Counseling, opens the presentation on the topic of self-care – managing stress and anxiety. He discusses common stress-related symptoms, levels of stress, common causes of stress, variables for managing stress, and self-care principles. Dr. Buker encourages listeners to shoot “PAR”, by managing one’s Perspective, Attitude and Response. Dr. Buker then reviews several practical self-care ideas in the following areas: the physical body, thoughts and perspective, emotions, social relationships, and spiritual resources. He then discusses the role cultures play in determining success and significance, encouraging a grace-based relationship orientation over an image-based performance …
Interaction Between Students With And Without Disabilities In An Inclusive Schools From Their Teachers Perspective., Dr. Basmah Alshahrani
Interaction Between Students With And Without Disabilities In An Inclusive Schools From Their Teachers Perspective., Dr. Basmah Alshahrani
Journal of Science Education for Students with Disabilities
The success of the inclusion of students with disabilities substantially depends on the collaboration of various social agents, including non-disabled peers, who play a substantial role in the lives of students with disabilities. Peers, as social agent, are responsible for the creation of a favourable social environment, in which one of the key factors is a positive acceptance. This research examined the reality of interactions between non-disabled students and their acceptance to peers with disabilities. A qualitative research approach was employed using interviews with Nine special education teachers. An overall positive attitudes were reported with non-disabled peers being reported as …
Adjusting/Modifying Assignments To Support Students With Learning Disabilities While Engaging In Ngss Science And Engineering Practices And Inquiry-Based Learning, Shannon Morago Dr.
Adjusting/Modifying Assignments To Support Students With Learning Disabilities While Engaging In Ngss Science And Engineering Practices And Inquiry-Based Learning, Shannon Morago Dr.
Journal of Science Education for Students with Disabilities
Effective science instruction involves opportunities for all students to do science, including engaging in the NGSS Science and Engineering Practices through inquiry-based learning. Many students with learning disabilities have the accommodation of shortened or reduced assignments in their Individualized Educational Programs to allow them equal access to science learning. Science teachers struggle to provide this accommodation. This practice brief provides examples of supports and strategies for implementing this accommodation during an inquiry-based investigation. A vignette is used to follow a science teacher and her students through an investigation; it details how she provides equal access to the learning objectives as …
Building An Honors Community That Values And Celebrates Faculty, Kristine A. Miller
Building An Honors Community That Values And Celebrates Faculty, Kristine A. Miller
Journal of the National Collegiate Honors Council Online Archive
The National Collegiate Honors Council’s “Shared Principles and Practices of Honors Education” (2022) outlines the level of commitment, pedagogical innovation and inclusivity, mentoring, and intellectual leadership that honors programs and colleges expect from their faculty. These high expectations require institutional support structures that compensate faculty fairly, foster ongoing professional development, and build a sense of belonging and community in honors. Emphasizing the importance of faculty who teach, mentor, and guide honors students on their educational journeys, the author draws on firsthand experience to offer specific ideas about how to engage and reward honors faculty. The essay suggests that building a …
Moving Forward Together: Reflections Of A National Survey Of Ot/Ota Students’ Perceptions Of Culturally Aware Educational Content Delivery, Adair M. Sanchez, Iris W. Burns, Tina M. Deangelis, Maclain Capron, Abigail Mills, Taylor Kligerman
Moving Forward Together: Reflections Of A National Survey Of Ot/Ota Students’ Perceptions Of Culturally Aware Educational Content Delivery, Adair M. Sanchez, Iris W. Burns, Tina M. Deangelis, Maclain Capron, Abigail Mills, Taylor Kligerman
Journal of Occupational Therapy Education
In June of 2020 in response to the murder of George Floyd and the additional atrocities against historically marginalized people and communities across the United States, the Commission on Education (COE) of the American Occupational Therapy Association (AOTA) sought to act within its scope. A retrospective survey (N= 1,692) was developed, deployed, and analyzed in accordance with the COE’s standard operating procedures relating specifically to monitoring trends that impact the education of occupational therapy (OT) and occupational therapy assistant (OTA) students. This survey aimed to capture perspectives from OT/OTA students regarding the delivery of culturally aware educational content in curricula …
The Impact Of Job Demands And Job Resources On Clery Officers’ Feelings Of Self-Efficacy, Jacqueline Pontius-Hogan
The Impact Of Job Demands And Job Resources On Clery Officers’ Feelings Of Self-Efficacy, Jacqueline Pontius-Hogan
Theses and Dissertations
This applied dissertation was designed to better understand how to support university administrators serving in a compliance role. Safety on university campuses is of utmost importance and many collaborators work toward this endeavor. Generally, on any given college or university campus, there is one administrator tasked with compliance with the Clery Act. Administrators had varying direct experience and interest in serving in this role, though all understood the importance of compliance and the consequences of noncompliance.
The researcher interviewed Clery Officers from multiple campuses. Utilizing semistructured interviews, information was gathered as to how self-efficacious these administrators felt. The intent behind …
Teaching Black Elementary Students: The Influence Of Experiences And Teacher Preparation For Pwi And Hbcu Interns On Their Understanding Of And Self-Efficacy For Culturally Responsive Teaching, Jeania N. Jones
UNF Graduate Theses and Dissertations
Teacher preparation program agendas include culturally responsive teaching (CRT) due to the student diversity in modern elementary classrooms. Overwhelmingly, White, middle-class English-speaking women who may not completely understand their students' cultural backgrounds are teachers in those culturally diverse classrooms. In schools where Eurocentric values, assumptions, beliefs, and methodologies are being taught, many students of color are not performing well academically. Black teachers and teachers with a good understanding of students' cultural experiences and backgrounds have higher expectations and counter the racial stereotypes about Black students. This multiple case study examined how two teacher interns understand Culturally Responsive Teaching (CRT) and …
Global Engineering Ethics: What? Why? How? And When?, Rockwell F. Clancy Iii, Qin Zhu
Global Engineering Ethics: What? Why? How? And When?, Rockwell F. Clancy Iii, Qin Zhu
Journal of International Engineering Education
Even though engineering programs, accreditation bodies, and multinational corporations have become increasingly interested in introducing global dimensions into professional engineering practice, little work in the existing literature provides an overview of questions fundamental to global engineering ethics, such as what global engineering ethics is, why it should be taught, how it should be taught, and when it should be introduced. This paper describes the what, why, how, and when of global engineering ethics – a form adopted from a 1996 article by Charles Harris, Michael Davis, Michael Pritchard, and Michael Rabins, which has influenced the development of engineering ethics for …
Oru Faculty Ethos & History - Spirit-Empowered Life - Faith & Learning, Bill Buker, Daniel D. Isgrigg, Wiliam Ranahan
Oru Faculty Ethos & History - Spirit-Empowered Life - Faith & Learning, Bill Buker, Daniel D. Isgrigg, Wiliam Ranahan
Academy Resources
New faculty are introduced to being Spirit-Empowered. What does Spirit-Empowered mean, and why is it important, as a University, faculty member, and educator? Dr. Ranahan (Chair of Biology and Chemistry Dept.) begins with modeling how he integrates faith into a short lecture on sound, light, and neural paths. Dr. Isgrigg (Director of the Holy Spirit Research Center) lectures on how ORU as an institution has progressed since its inception through church history as a Spirit-Empowered university. Dr. Buker (Chair of the Seminary) lectures about how we as disciples of Jesus Christ can abide in Him and experience His fruitfulness in …
Science, Technology, Engineering, And Mathematics (Stem) Project-Based Learning (Pbl) Education: A New Mexico Case Study For Equity And Inclusion, Kimberly A. Scheerer
Science, Technology, Engineering, And Mathematics (Stem) Project-Based Learning (Pbl) Education: A New Mexico Case Study For Equity And Inclusion, Kimberly A. Scheerer
Teacher Education, Educational Leadership & Policy ETDs
This research addresses how student participation in Science, Technology, Engineering, and Mathematics (STEM) project-based learning (PBL) education activities encourages underrepresented minority student achievement in STEM career field trajectories. Seven New Mexico high school counselors and 12 STEM organization personnel were interviewed during this study. Their responses represent the nuanced professional voices where New Mexico public education intersects with STEM student interest and cultural influence.
For students, STEM PBL can foster deep integration across educational disciplines and enhance STEM career trajectory interest and readiness. STEM education converged with PBL methodologies has the ability to leverage community support while broadening student networks. …
Designation, Stagnation, And Representation: A Qualitative Exploration Of The Self-Perception Of Power Among Ncaa Division I Senior Woman Administrators, Tayler M. Onion
Designation, Stagnation, And Representation: A Qualitative Exploration Of The Self-Perception Of Power Among Ncaa Division I Senior Woman Administrators, Tayler M. Onion
USF Tampa Graduate Theses and Dissertations
Despite significant growth and advancement for women and girls participating in sports, we have not seen the same trend for women in leadership roles in athletics – even with the introduction of the Senior Woman Administrator (SWA) designation. The SWA designation was implemented in 1989 to ensure that at least one woman would be involved with the leadership of athletic departments following the NCAA’s takeover of the Association for Intercollegiate Athletics for Women (AIAW) in 1981. Confusion and misperceptions have surrounded the role, and, as a result, impacted the women who serve in it. This study’s phenomenological design aimed to …
Implementing Diversity Training Targeting Faculty Microaggressions And Inclusion: Practical Insights And Initial Findings, Ellen Ernst Kossek, Patrice M. Buzzanell, Brittany J. Wright, Cassondra Batz-Barbarich, Amy C. Moors, Charlene Sullivan, Klod Kokini, Andrew S. Hirsh, Kayla Maxey, Ankita Nikalje
Implementing Diversity Training Targeting Faculty Microaggressions And Inclusion: Practical Insights And Initial Findings, Ellen Ernst Kossek, Patrice M. Buzzanell, Brittany J. Wright, Cassondra Batz-Barbarich, Amy C. Moors, Charlene Sullivan, Klod Kokini, Andrew S. Hirsh, Kayla Maxey, Ankita Nikalje
Psychology Faculty Articles and Research
Despite the importance of faculty diversity training for advancing an inclusive society, little research examines whether participation improves inclusion perceptions and belongingness. Integrating training and diversity education literature concepts, this study examines the effectiveness of training targeting microaggressions in six STEM (Science, Technology, Engineering, Mathematics) oriented departments at a research-intensive university. Reactions data collected at the end of face-to-face training suggested that participation generally increased inclusion understanding. Self-assessments on inclusion concepts collected from 45% of participants before and three weeks after training suggest participation increases perceptions of the importance of inclusion, microaggression allyship awareness, inclusive behaviors, and organizational identification. Compared …
A Glimpse Behind The Curtain: The Detailed Structure Of The May Literacy Center, A University-Based Literacy Clinic, Brian M. Flores, Amber Meyer
A Glimpse Behind The Curtain: The Detailed Structure Of The May Literacy Center, A University-Based Literacy Clinic, Brian M. Flores, Amber Meyer
Journal of Research Initiatives
Literacy centers have existed in the United States since the 1920s and have seen many changes over their vast and essential history. Initially, clinics focused on remediation with a deficit view that positioned struggling readers as lazy and unmotivated. Over time, clinics shifted to a medical model, which also held a deficit view that involved pathologizing, testing, and diagnosing to "fix what was wrong" with the struggling reader. Today, university-based reading clinics focus on research-based literacy practices providing opportunities for undergraduate teacher candidates and graduate students to support struggling readers. Research on literacy clinics primarily focused on funding, student demographics, …
Critical Civic Engagement: Creating Yards And Building Community At Predominately White Institutions, Heather Moore Roberson
Critical Civic Engagement: Creating Yards And Building Community At Predominately White Institutions, Heather Moore Roberson
Journal of Research Initiatives
This article details the journey of a Black Greek professor who created yards on a predominately white campus. This piece of scholarship challenges the historical narrative of the civic engagement movement and considers equity and inclusion with existing civic engagement literature. Specifically, this research contends that civic engagement scholarship must consider the historical legacy of historically Black Greek letter organizations, their commitment to service, and undergraduate education. The construction of “yards” is a civic engagement initiative that builds meaningful connections between college campuses and local communities.
Integrating Leadership Strategies In Your Curriculum, Kim Boyd, Jay Gary
Integrating Leadership Strategies In Your Curriculum, Kim Boyd, Jay Gary
Academy Resources
Dr. Boyd welcomes and introduces the session. Dr. Gary discusses how students develop their leadership identity by developing various competencies. ORU focuses on developing the competencies, or University outcomes, of spiritual integrity, personal resilience, intellectual pursuit, global engagement, and bold vision to help develop whole leaders for the whole world. Dr. Gary continues to share how faculty may implicitly and explicitly integrate a variety of leadership resources through instructional strategies and in the curriculum. Dr. Boyd concludes by reviewing the leadership components within the ORU teaching excellence framework domains.
Resource 1: ORU University Outcomes
Resource 2: ORU Teaching …
The Glass Jaw. The Presence Of Incivility, Conflict, And Bullying In Disempowering Workplaces: A Study Of Middle-Level Managers In Heis, Maria Esther Caratini Prado
The Glass Jaw. The Presence Of Incivility, Conflict, And Bullying In Disempowering Workplaces: A Study Of Middle-Level Managers In Heis, Maria Esther Caratini Prado
Electronic Theses and Dissertations
Middle-level managers at HEIs experience stress-related conflicts that include incivility and bullying. There is a gap in the literature regarding middle-level managers’ contributions to improving interpersonal relationships in the workplace and the type of conflict-management training most suited to middle-level managers in HEIs when incivility, conflict, and bullying are present. This qualitative design study sought to understand conflict management from the perspective of HEI middle-level managers within the manager-to-subordinate relationship. The study examined the lived experiences of 10 HEI middle-level managers with coded data revealing four overall themes: structural challenges, sources of conflict, conflict training, and managing conflict. The results …