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Full-Text Articles in Other Education

Charter School Leaders’ Perceptions Of School Autonomy, Sharon L. Latten-Clark Dec 2022

Charter School Leaders’ Perceptions Of School Autonomy, Sharon L. Latten-Clark

LSU New Orleans Theses and Dissertations

Abstract

This study explored school leaders and how they perceive and use autonomy to operate a school. The purpose of this qualitative phenomenological study was to better understand the lived experiences of school leaders and how they perceive and use their autonomy while operating a charter school in New Orleans, Louisiana. There is relatively little documentation on the perceptions of how school leaders feel they use and balance their autonomy when operating a charter school. This study builds upon the current and past research which regards principal autonomy as a driver of the success of charter schools and school quality. …


Science, Technology, Engineering, And Mathematics (Stem) Project-Based Learning (Pbl) Education: A New Mexico Case Study For Equity And Inclusion, Kimberly A. Scheerer Nov 2022

Science, Technology, Engineering, And Mathematics (Stem) Project-Based Learning (Pbl) Education: A New Mexico Case Study For Equity And Inclusion, Kimberly A. Scheerer

Teacher Education, Educational Leadership & Policy ETDs

This research addresses how student participation in Science, Technology, Engineering, and Mathematics (STEM) project-based learning (PBL) education activities encourages underrepresented minority student achievement in STEM career field trajectories. Seven New Mexico high school counselors and 12 STEM organization personnel were interviewed during this study. Their responses represent the nuanced professional voices where New Mexico public education intersects with STEM student interest and cultural influence.

For students, STEM PBL can foster deep integration across educational disciplines and enhance STEM career trajectory interest and readiness. STEM education converged with PBL methodologies has the ability to leverage community support while broadening student networks. …


Implementing Diversity Training Targeting Faculty Microaggressions And Inclusion: Practical Insights And Initial Findings, Ellen Ernst Kossek, Patrice M. Buzzanell, Brittany J. Wright, Cassondra Batz-Barbarich, Amy C. Moors, Charlene Sullivan, Klod Kokini, Andrew S. Hirsh, Kayla Maxey, Ankita Nikalje Nov 2022

Implementing Diversity Training Targeting Faculty Microaggressions And Inclusion: Practical Insights And Initial Findings, Ellen Ernst Kossek, Patrice M. Buzzanell, Brittany J. Wright, Cassondra Batz-Barbarich, Amy C. Moors, Charlene Sullivan, Klod Kokini, Andrew S. Hirsh, Kayla Maxey, Ankita Nikalje

Psychology Faculty Articles and Research

Despite the importance of faculty diversity training for advancing an inclusive society, little research examines whether participation improves inclusion perceptions and belongingness. Integrating training and diversity education literature concepts, this study examines the effectiveness of training targeting microaggressions in six STEM (Science, Technology, Engineering, Mathematics) oriented departments at a research-intensive university. Reactions data collected at the end of face-to-face training suggested that participation generally increased inclusion understanding. Self-assessments on inclusion concepts collected from 45% of participants before and three weeks after training suggest participation increases perceptions of the importance of inclusion, microaggression allyship awareness, inclusive behaviors, and organizational identification. Compared …


Critical Civic Engagement: Creating Yards And Building Community At Predominately White Institutions, Heather Moore Roberson Nov 2022

Critical Civic Engagement: Creating Yards And Building Community At Predominately White Institutions, Heather Moore Roberson

Journal of Research Initiatives

This article details the journey of a Black Greek professor who created yards on a predominately white campus. This piece of scholarship challenges the historical narrative of the civic engagement movement and considers equity and inclusion with existing civic engagement literature. Specifically, this research contends that civic engagement scholarship must consider the historical legacy of historically Black Greek letter organizations, their commitment to service, and undergraduate education. The construction of “yards” is a civic engagement initiative that builds meaningful connections between college campuses and local communities.


Using Markup Languages For Accessible Scientific, Technical, And Scholarly Document Creation, Jason J.G. White Oct 2022

Using Markup Languages For Accessible Scientific, Technical, And Scholarly Document Creation, Jason J.G. White

Journal of Science Education for Students with Disabilities

In using software to write a scientific, technical, or other scholarly document, authors have essentially two options. They can either write it in a ‘what you see is what you get’ (WYSIWYG) editor such as a word processor, or write it in a text editor using a markup language such as HTML, LaTeX, Markdown, or AsciiDoc.

This paper gives an overview of the latter approach, focusing on both the non-visual accessibility of the writing process, and that of the documents produced. Currently popular markup languages and established tools associated with them are introduced. Support for mathematical notation is considered. In …


Using Positive Student Engagement To Create Opportunities For Students With Troubling And High-Risk Behaviors, Amy Jane Griffiths, Rachel Wiegand, Christopher Tran Oct 2022

Using Positive Student Engagement To Create Opportunities For Students With Troubling And High-Risk Behaviors, Amy Jane Griffiths, Rachel Wiegand, Christopher Tran

Education Faculty Books and Book Chapters

Only half of adolescents feel engaged in school, with almost a quarter being actively disengaged. Engagement drops as students age because older students report feeling less cared for by adults and see less value in their work. Many of the students experiencing disengagement are those who exhibit high-risk and troubling behaviors. When considering the emotional or psychological aspects of engagement, which are routinely associated with high-risk behaviors, a student must somehow conclude that, at a minimum, at least one specific person at their school truly cares about them. Be it a teacher, coach, administrator, or counselor, when this caring individual …


Principals' Knowledge Of Special Education Policy And Procedure And The Special Education Teachers' Intent, Tara Clark Oct 2022

Principals' Knowledge Of Special Education Policy And Procedure And The Special Education Teachers' Intent, Tara Clark

Dissertations

Teacher shortage has been a growing problem. With the increase of teacher shortages, some areas are being impacted more intensely. Special education is one of the areas most impacted by the shortages. Common reasons exist as to why teachers are leaving the field or profession. These reasons may be personal or professional related. Some of the professional reasons for leaving pertain to the school’s administration and the way special education teachers are treated. Principal support is cited as one of the primary indicators of teacher satisfaction. Literature supports the analysis that a principal’s leadership heavily determines a teacher’s job satisfaction. …


Reflections On Pedagogical Practice And Development Through Multidisciplinary Triadic Peer Mentorship, Nicole Charles, Nathalie Moon, Andrew P. Dicks Oct 2022

Reflections On Pedagogical Practice And Development Through Multidisciplinary Triadic Peer Mentorship, Nicole Charles, Nathalie Moon, Andrew P. Dicks

To Improve the Academy: A Journal of Educational Development

This article presents a critical reflection on the experiences of three university instructors (two teaching stream and one tenure stream) within a 6-month peer-to-peer mentoring for teaching community of practice (P2P CoP). As part of the P2P CoP, the authors (who were previously unknown to one another) formed a “teaching triad” at a tri-campus, research-intensive Canadian university. They regularly met in person for 1 hour on a weekly basis throughout the Winter 2019 semester to discuss teaching-related matters, undertook classroom visits to observe one another teach, and participated in pedagogical workshops with other P2P CoP members. In this article, the …


Centering Black Women Faculty: Magnifying Powerful Voices, Christen Priddie, Dajanae Palmer, Samantha Silberstein, Allison Brckalorenz Oct 2022

Centering Black Women Faculty: Magnifying Powerful Voices, Christen Priddie, Dajanae Palmer, Samantha Silberstein, Allison Brckalorenz

To Improve the Academy: A Journal of Educational Development

While much of the quantitative research on Black women faculty has taken a comparative approach to understanding their experiences, this study provides a counternarrative, centering their experiences as faculty. This large-scale, multi-institution glance at Black women faculty helps to give us an overview of these women across the country, looking at who they are, where they are, how they spend their time, and what they value in undergraduate education. This study allows us to strengthen various arguments made in qualitative studies of Black women faculty and amplify their perspectives and experiences. Furthermore, it reaffirms and reinvigorates the need for educational …


Data-Driven Iterative Refinements To Educational Development Services: Directly Measuring The Impacts Of Consultations On Course And Syllabus Design, Chad Hershock, Laura Ochs Pottmeyer, Jessica Harrell, Sophie Le Blanc, Marisella Rodriguez, Jacqueline Stimson, Katherine Phelps Walsh, Emily Daniels Weiss Oct 2022

Data-Driven Iterative Refinements To Educational Development Services: Directly Measuring The Impacts Of Consultations On Course And Syllabus Design, Chad Hershock, Laura Ochs Pottmeyer, Jessica Harrell, Sophie Le Blanc, Marisella Rodriguez, Jacqueline Stimson, Katherine Phelps Walsh, Emily Daniels Weiss

To Improve the Academy: A Journal of Educational Development

Evidence-based practice in educational development includes leveraging data to iteratively refine center for teaching and learning (CTL) services. However, CTL data collection is often limited to counts and satisfaction surveys rather than direct measures of outcomes. To directly assess impacts of consultations on course and syllabus design, we analyzed 94 clients’ syllabi (32 faculty, 62 graduate students and postdocs) before and after consultations. Faculty and non-faculty clients demonstrated significant change following consultations (6% and 10% gains in syllabus rubric scores, representing 50% and 31% of possible gains and effect sizes of 0.73 and 1.04 standard deviations, respectively). We compared faculty …


Transforming Departmental Culture: Empowering A Department Through Appreciative Inquiry, Symphony D. Oxendine, Kerry K. Robinson, Michele A. Parker Oct 2022

Transforming Departmental Culture: Empowering A Department Through Appreciative Inquiry, Symphony D. Oxendine, Kerry K. Robinson, Michele A. Parker

To Improve the Academy: A Journal of Educational Development

This article outlines an appreciative inquiry (AI) into a departmental professional development process and describes the resulting implementation of an appreciative peer evaluation meeting as one part of the new professional development process. Using AI, a departmental faculty development committee sought to re-envision the professional development process. Also, the authors discuss how using AI can result in positive impacts for culture change and how the model for peer evaluation can promote both individual and collective development of faculty.


Fellow Travelers: Taking Stock Of Faculty Fellows Programs In The Age Of Organizational Development, Susan A. Colby, Laura Cruz, Danielle Cordaro, Clare Cruz Oct 2022

Fellow Travelers: Taking Stock Of Faculty Fellows Programs In The Age Of Organizational Development, Susan A. Colby, Laura Cruz, Danielle Cordaro, Clare Cruz

To Improve the Academy: A Journal of Educational Development

Faculty fellows have long served as a staple of centers for teaching and learning (CTLs), but to date little to no evidence has been gathered regarding their broader impact. The current study provides a snapshot of U.S.-based faculty fellows programs today, based on a comprehensive review of CTL websites. We categorize faculty fellows programs across five modalities that reflect decades of evolution and adaptation in the field of educational development. Our findings are intended to provide the foundation for new pathways of research, practice, and inquiry regarding the implementation of CTL fellowship programs.


Etd Formatting And Reviewing: Hot Topics And Questions, Larry Tague, Sally Evans, Lily Compton, Stacy Wallace, Ericka Findley, Lee Spence Sep 2022

Etd Formatting And Reviewing: Hot Topics And Questions, Larry Tague, Sally Evans, Lily Compton, Stacy Wallace, Ericka Findley, Lee Spence

ETD Conferences and Academic Works

One of the most important products from university graduate programs is highly qualified professionals. Ultimately, student success is one measure of a university’s academic quality. But another measure of academic quality is the institution’s online continuous display of ETDs. This display is a public picture of content and style representing the students and their university. Thus, ETD administrators are tasked not only with the format reviews but also the continuous improvements in all aspects of the ETD workflow to ensure the integrity of their institutions’ public-facing ETDs.

To facilitate the plenary discussion about ETD formatting and reviewing for differentsized institutions …


Charter School Leaders And Their Students’ Resilience, Katy Bridget Angelone Sep 2022

Charter School Leaders And Their Students’ Resilience, Katy Bridget Angelone

Educational Studies Dissertations

The purpose of this multiple composite case study was to develop descriptive accounts of the thoughts, beliefs, actions, and assessments of charter school leaders regarding their efforts towards students’ resilience-building. Survey results from 46 participants identified eight Massachusetts charter school leaders who prioritized resilience-building within their schools. Semi-structured interviews with eight participants inquired about their reasons and methods for resilience-building in their schools and the factors and conditions that inhibit and foster their efforts. The qualitative data analysis yielded five findings. Participants operated from two orientations: resilience empowers learners and cultivates self-directed learning; and resilience is needed to manage traumatic …


Transforming Afterschool Programs Into "Engines Of Development": A Policy Analysis Of The Federal 21st Century Community Learning Centers, Jane Quinn Sep 2022

Transforming Afterschool Programs Into "Engines Of Development": A Policy Analysis Of The Federal 21st Century Community Learning Centers, Jane Quinn

Dissertations, Theses, and Capstone Projects

Although schools receive most of the attention in discussions of and research about educational policy, an equally important—and under-investigated—arena is the non-school hours. American students spend more time outside of school than in school, and a host of studies have shown that the ways young people spend their discretionary time can greatly influence their short-term and long-term outcomes. Issues of educational equity are deeply embedded in the topic because opportunities to participate in high quality out-of-school learning experiences are not evenly distributed in American society. The single most important policy target in this aspect of student life is the federal …


Remnants Of Educational Leadership And Desegregation Etched In The Memories Of Black Educational Leaders: An Oral History, Janice Barge Clarke Aug 2022

Remnants Of Educational Leadership And Desegregation Etched In The Memories Of Black Educational Leaders: An Oral History, Janice Barge Clarke

USF Tampa Graduate Theses and Dissertations

In this study the experiences of Black (a.k.a. African Americans/ Negroes) educationalleaders were explored focusing on the period during the transition to a more desegregated public- school setting in the state of Florida. Using retrospective storytelling and reflections of ‘leading’ during desegregation, the lived experiences of those in educational leadership roles were captured in the form of oral histories and analyzed using critical race theory. The effects of desegregation is recounted from their vantage point, from the dissolution of the ‘all Black’ schools to the impact it had on the communities. The research question was: What are the stories told …


Implementing Tactile Learning To Aid Students Understanding Of The Bohr Model, Christin B. Monroe, Andrew B. Stein, Cindy Tolman Aug 2022

Implementing Tactile Learning To Aid Students Understanding Of The Bohr Model, Christin B. Monroe, Andrew B. Stein, Cindy Tolman

Journal of Science Education for Students with Disabilities

It is essential for introductory level chemistry students to understand atomic models and how atoms interact to form chemical bonds. The tactile model in this article utilizes marbles to represent subatomic particles, a cup to represent the nucleus and wooden rings to simulate the electron orbitals. These inexpensive items can be combined to construct models in which students can build foundational knowledge of atomic structure and how subatomic particles interact. Students were asked to provide feedback comparing the use of this tactile model to atomic computer simulations, videos and their textbook regarding the method they felt was most useful to …


The Impact Of The Covid-19 Pandemic And The Digital Divide On Public Education In New Mexico, Robert Christner Jul 2022

The Impact Of The Covid-19 Pandemic And The Digital Divide On Public Education In New Mexico, Robert Christner

Teacher Education, Educational Leadership & Policy ETDs

The digital divide and digital equity have long been a concern for educators, and public schools. In 2020 when the COVID-19 global pandemic swept across the country, public schools closed for in person classes and moved to a new paradigm of online only classes, issues of digital equity and the digital divide became a critical focus for families and young learners seeking to continue their academic progress. New Mexico with its low population density, rural nature and lack of infrastructure was particularly vulnerable to issues of digital equity when public schools moved to online only classes. This study investigates the …


A Program Evaluation Of The Multi-Tiered System Of Supports (Mtss) And Its Role In Supporting Students’ Reading And Math Performance During The Covid-19 Pandemic, Sonia Nistler Jul 2022

A Program Evaluation Of The Multi-Tiered System Of Supports (Mtss) And Its Role In Supporting Students’ Reading And Math Performance During The Covid-19 Pandemic, Sonia Nistler

Dissertations, Theses, and Projects

The purpose of this causal-comparative study was to employ a quantitative research study to measure the degree of impact the COVID-19 pandemic had on students’ academic performance and determine the extent to which the MTSS program served to counter the impact of the pandemic on students’ reading and math performance. This study analyzed pre-existing STAR Reading and STAR Math data collected from 7th-grade students at one Midwest public middle utilizing the September (Fall) and December (Winter) scores. The data sets were compared to determine the students’ reading and math performance trends in the three years preceding the COVID-19 …


Overview Of The Proceedings Of The 2021 Inclusion In Science, Learning A New Direction, Conference On Disability (Island), Cary Supalo, Jasodhara Bhattacharya, Daniel Steinberg Jul 2022

Overview Of The Proceedings Of The 2021 Inclusion In Science, Learning A New Direction, Conference On Disability (Island), Cary Supalo, Jasodhara Bhattacharya, Daniel Steinberg

Journal of Science Education for Students with Disabilities

No abstract provided.


Revisiting ‘Our’ Place On Campus: A Queer(Ed) And In-Depth Interview Study Of Qt Resource Professionals In Higher Education, Kristopher Andrew Oliveira Jul 2022

Revisiting ‘Our’ Place On Campus: A Queer(Ed) And In-Depth Interview Study Of Qt Resource Professionals In Higher Education, Kristopher Andrew Oliveira

USF Tampa Graduate Theses and Dissertations

This dissertation offers an interactional, structural, and theoretical analysis of the experiences of Queer and Trans (QT) resource professionals in higher education. Data from the empirical chapters draws on 41 in-depth semi-structured interviews that conducted with QT resource professionals from 19 different states across the United States. The interactional and structural chapters reveal tensions between institutional commitments to doing equity work on college campuses and the neoliberal and institutional barriers that QT resource professionals experience in promoting and fostering institutional equity on campus. The third substantive chapter offers a queer of color critique – through Muñoz’s (2019) notion of queer …


Remote Learning - The Future Of Education: Effective Instructional Strategies Used By Parent Educators And Recommendations For Building Capacity, Raelene Ferguson Haugen Jul 2022

Remote Learning - The Future Of Education: Effective Instructional Strategies Used By Parent Educators And Recommendations For Building Capacity, Raelene Ferguson Haugen

Dissertations

Purpose: The purpose of this mixed methods Delphi study was to identify the remote learning instructional strategies used by expert Southern California parent educators for implementing the anticipatory set, modeling, checking for understanding, and guided practice elements of Madeline Cheek Hunter’s Instructional Theory Into Practice (ITIP) framework. The study sought to identify how expert Southern California parent educators rated the effectiveness of the remote learning instructional strategies in the aforementioned elements of Hunter’s ITIP framework. Additionally, the purpose was to generate recommendations from expert Southern California parent educators to build capacity in the identified effective instructional strategies.

Methodology: The classical …


Race-Neutrality And Race-Consciousness In Students’ Sensemaking Of “Servingness” At Two Hispanic Serving Institutions, Nik Cristobal, Gina A. Garcia Jun 2022

Race-Neutrality And Race-Consciousness In Students’ Sensemaking Of “Servingness” At Two Hispanic Serving Institutions, Nik Cristobal, Gina A. Garcia

Journal of Critical Scholarship on Higher Education and Student Affairs

Postsecondary institutions that enroll 25% or more Latinxs are eligible for federal designation as Hispanic Serving Institutions (HSIs). Yet few studies examine how students within HSIs make sense of what it means for an organization to be Latinx-serving. Utilizing interviews and focus groups with students at two HSIs in the Midwest, this study sought to understand how students make sense of the idea of “servingness.” We analyzed differences by students’ race/ethnicity within each institution, and by institution across the two sites. Data revealed a pattern of language that reflected race-neutrality and race-consciousness, with some differences by students’ race/ethnicity and stark …


Understanding Holistic Development And Wellness: Experiences And Perspectives Of Filipino Student Leaders, Leandro Loyola Jun 2022

Understanding Holistic Development And Wellness: Experiences And Perspectives Of Filipino Student Leaders, Leandro Loyola

Journal of Research Initiatives

This study focuses on how student leaders coming from different Philippine higher education institutions (HEIs) understand Holistic Development and Wellness based on their experiences and perspectives. Literature underscores the clear role of HEIs in ensuring the holistic development and wellness of the students, whose responsibility includes creating programs and policies that promote the development of students in different aspects. This responsibility is being shared with the members of the community like the administrators, teachers, and even with the students. Student leaders, especially the active student ones, are believed to play an active role in leading the implementation of programs and …


Male Student Experiences In Community-Based Federal Work-Study (Cbfws): Exploring The Relationship Of Cbfws To Academic Performance, Career Readiness, And Social Support, Dustin Krein Jun 2022

Male Student Experiences In Community-Based Federal Work-Study (Cbfws): Exploring The Relationship Of Cbfws To Academic Performance, Career Readiness, And Social Support, Dustin Krein

USF Tampa Graduate Theses and Dissertations

Federal Work-Study (FWS) is a form of student employment in postsecondary education funded by a student’s financial aid. At the University of South Florida (Tampa campus), in the Community-Based Federal Work-Study (CBFWS) program managed by the Office of Community Engagement and Partnerships (OCEP), there has been a decreasing rate of participation among its male students compared to female students. This study examined the experiences and perspectives of male students in CBFWS at USF. The study was guided by one central research question with three sub-questions: From the perspective of the male student participants, what is their CBFWS experience in relation …


A Phenomenology Of The Job-Related Experiences Of Early Career Catholic Elementary School Principals, Sarah K. Kerins, Lucinda Spaulding Jun 2022

A Phenomenology Of The Job-Related Experiences Of Early Career Catholic Elementary School Principals, Sarah K. Kerins, Lucinda Spaulding

Journal of Catholic Education

This qualitative phenomenology investigated the job-related experiences of early career Catholic elementary school principals (N = 13) in the Mideastern region of the United States. Data were collected from an introductory survey, semi-structured interviews, two focus groups, and a participant designed plan for professional development. The findings indicated that Catholic elementary principals in their early career are motivated by a calling to a vocation in Catholic school leadership as well as the ability to develop and implement a vision for their school. Principals reported being challenged by limited resources, balancing the demands of the position, and navigating relationships. Finally, principals …


A Program Evaluation Of The Support Facilitation Model In One K-8 School, Marvin Pitts Jun 2022

A Program Evaluation Of The Support Facilitation Model In One K-8 School, Marvin Pitts

Dissertations

The goal of my evaluation was to determine if the support facilitation model for providing Exceptional Student Education (ESE) was effective for the students' academic success in the school under study. The school under study was a charter school located in the southeastern United States and served students from kindergarten to eighth grade. The school’s community was considered low-socioeconomic based on the number of students receiving free and reduced meals. The two main questions that guided my research were: (1) What are the perceptions of general education classroom teachers and ESE teachers of support facilitation in the school under study? …


Learning To Fly: The Impact Of Project-Based Learning On Development Of The 4cs In The Elementary Grades, Deborah Francois May 2022

Learning To Fly: The Impact Of Project-Based Learning On Development Of The 4cs In The Elementary Grades, Deborah Francois

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to investigate the impact of project-based learning on K-5 students’ development of the 4Cs (Critical Thinking, Communication, Creativity, Collaboration) as perceived by elementary charter school teachers.

Methodology: A phenomenological design was selected to address the research questions for this study. Through purposeful sampling, 12 charter elementary teachers who met a pre-determined set of criteria (including the routine integration of project-based learning within their instructional programs) were selected to participate in virtual, semi-structured interviews. All teachers were employed by charter schools located in six counties within California. The interviews were conducted using …


The Experiences Of International Graduate Students From Latin America In Their Transition Of Graduating And Finding A Job In The United States, Natalia Hernandez May 2022

The Experiences Of International Graduate Students From Latin America In Their Transition Of Graduating And Finding A Job In The United States, Natalia Hernandez

Master's Theses

The purpose of this thesis project is to conduct a qualitative phenomenological study to understand the lived experiences of international graduate students from Latin America in the United States as they transition from their studies to finding a full-time job in the United States. The most common themes mentioned in the different sections of the interviews were: the different dynamics in their identity, the benefits, and limitations of their status in the American context, and how their professional development and economy are impacted while being international graduate students from Latin America. Student service departments such as the Career Service department, …


Parent Volunteers And Covid-19: Balancing Necessity, Enthusiasm, And Caution, Jarrod Myers May 2022

Parent Volunteers And Covid-19: Balancing Necessity, Enthusiasm, And Caution, Jarrod Myers

Capstone Projects and Master's Theses

The focus issue addressed in this Capstone Project is how the pandemic disrupted parent volunteering in schools. Parent volunteering is an essential issue for schools because parent involvement is essential for student success. An evidence-based argument is offered that schools struggled to staff the void left by parent volunteers. The three primary stakeholder perspectives chosen were parents, school leadership, and teachers. Parents make up the volunteer pool; teachers know what kind of assistance classrooms need, and school leadership creates policies. Three themes emerged from analyzing the data and explored ways to reintroduce parents to a school campus. Parent volunteers make …