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Full-Text Articles in Educational Leadership

The Ethics Of Student Attrition In Healthcare Education Programs, Kent Haina Jr, Peter A. Depergola Ii Jan 2025

The Ethics Of Student Attrition In Healthcare Education Programs, Kent Haina Jr, Peter A. Depergola Ii

Journal of Health Ethics

Student attrition is a problem in healthcare education programs, but there is little in the literature regarding the organizational ethics of lowering it. Some argue that lowering attrition is unethical, because it would lower academic and professional standards, potentially impacting patient care. Others say students deserve to make decisions about when to leave a course of study. However, these arguments ignore inequities in attrition, as well as the conflicts of interest in, and moral obligations of colleges and universities. Lowering attrition rates in healthcare education programs is inherently ethical because it levels the playing field for underrepresented minorities that disproportionately …


January 2025 Bulldog Alumni & Friends News, Kari Jones, Garrett King Jan 2025

January 2025 Bulldog Alumni & Friends News, Kari Jones, Garrett King

Bulldog Alumni & Friends News

January 16

SWOSU Near You - Music Mixer: Tulsa, OK

February 13-14

55th Annual SWOSU Jazz Festival

March 9-15

SWOSU Giving Week

April 4

North Family Lecture & Friends of Crowder Lake Dinner

April 10-12

52nd Annual SWOSU Rodeo

April 28

Everett Dobson Bulldog Golf Classic

May 9

SWOSU Distinguished Alumni Hall of Fame Induction Ceremony & Dinner

May 10

SWOSU Spring Commencement


A Survey Study Of Professional Competencies For Resident Directors: Perspectives From Resident Directors And Supervisors, Lauren Doerner Jan 2025

A Survey Study Of Professional Competencies For Resident Directors: Perspectives From Resident Directors And Supervisors, Lauren Doerner

Theses and Dissertations--Educational Leadership Studies

Resident directors (RDs) play a critical role in the success of residence life programs on college campuses. However, there is limited research on the professional competencies necessary for success in this role. This study explores the relationship between the ACPA and NASPA professional competencies RDs and their supervisors identify as most critical for RD success. In this study, RDs and their supervisors ranked key competencies, assessed RDs' mastery of these competencies, and RDs identified how they acquired them. Using a survey research design, quantitative data were collected from RDs and their supervisors at Research I institutions in the southeastern United …


Navigating Stress In Higher Education Leadership: The Role Of Mindful Meditation For Women Administrators, Christine T. Harper Jan 2025

Navigating Stress In Higher Education Leadership: The Role Of Mindful Meditation For Women Administrators, Christine T. Harper

Theses and Dissertations--Educational Leadership Studies

Women higher education administrators encounter distinct stressors which can significantly impact wellbeing and lead to burnout. These challenges include implicit bias, difficulty achieving work-life balance, and increasing institutional expectations. This study utilizes a Mixed Methods Action Research (MMAR) framework to assess stress levels, trait mindfulness, coping mechanisms, and the effectiveness of a structured mindfulness-based intervention. While the quantitative analysis revealed only a slight increase in trait mindfulness and no notable reduction in stress levels, the qualitative findings showcased meaningful personal benefits to the participants. They reported heightened awareness of stress triggers, improved emotion regulation, and an ability to apply the …


Vcu's Yellow Brick Road: Connection, Safety, & Navigation, Karen Bjork, Robert Chisley, Samuel Kessler, Taylor Mackillop, Sarah Midkiff Jan 2025

Vcu's Yellow Brick Road: Connection, Safety, & Navigation, Karen Bjork, Robert Chisley, Samuel Kessler, Taylor Mackillop, Sarah Midkiff

The Grace E. Harris Leadership Institute Publications

Yellow Brick Road is an initiative designed to strengthen the connection between Virginia Commonwealth University (VCU) and downtown Richmond by promoting outdoor activity, sustainable mobility, and shared community experiences. The project aims to enhance the health and well-being of students, faculty, and staff through walking meetings and a proposed VCU-branded e-bike fleet, while also deepening VCU’s engagement with the urban community through events such as the UNCOMMON Street Festival. Together, these efforts reflect VCU’s vision as a university fully embedded in the city, guided by the question: How can VCU thrive with Richmond, not apart from it?


From Columbia To Usc, Palestine Will Be Free: Capturing The Palestinian Student Narrative, Deena Ata Jan 2025

From Columbia To Usc, Palestine Will Be Free: Capturing The Palestinian Student Narrative, Deena Ata

Theses and Dissertations

In 2024, student groups across colleges organized encampments demanding their institutions cut financial and academic ties with Israel and the Israeli military, a call rooted in resistance to the ongoing occupation and violence against Palestinians. These student-led actions were met with harsh retaliation from university administrations and state authorities, including graduation deferments, suspensions, censorship, and arrests. Clear attempts to silence dissent and suppress Palestinian solidarity. This study centers the voices of Palestinian college students by examining their lived experiences and counter-narratives in the face of backlash, anti-Palestinian rhetoric, and institutionalized acts of disenfranchisement. Their stories reveal how repression of pro-Palestine …


Current Higher Education Legal Issues And The Roles Of Legal Leadership On Campus, Louis H. Guard, Joyce P. Jacobsen, Patricia E. Salkin Jan 2025

Current Higher Education Legal Issues And The Roles Of Legal Leadership On Campus, Louis H. Guard, Joyce P. Jacobsen, Patricia E. Salkin

Scholarly Works

No abstract provided.


Leadership Communication And Symbolic Language In Organizational Change: A Study In Higher Education, Christine Fischer Jan 2025

Leadership Communication And Symbolic Language In Organizational Change: A Study In Higher Education, Christine Fischer

Dissertations

Higher education institutions face growing pressures related to affordability, accessibility, and trust. In this environment, leadership communication, especially symbolic language that frames transformation as mission-aligned, plays a central role in shaping organizational change. This qualitative single-case study examined how leaders at a private Christian liberal arts college used metaphors, narratives, and values-based discourse to communicate an innovative tuition model and how this language influenced stakeholder perceptions, engagement, and resistance. Data included 26 leadership communication documents, a metaphor-based faculty and staff survey, and eight semi-structured interviews. Reflexive thematic analysis and metaphorical analysis were used to interpret symbolic language, meaning-making processes, and …


Agility In Professional Associations: Using Improvement Science To Align Nirsa’S Communication Strategy With Member Needs, Stephanie L. Hart, Kimberly A. Bradley, Lisa M. Gwyn, Joanna A. Liebelt, Denise K. Miller Jan 2025

Agility In Professional Associations: Using Improvement Science To Align Nirsa’S Communication Strategy With Member Needs, Stephanie L. Hart, Kimberly A. Bradley, Lisa M. Gwyn, Joanna A. Liebelt, Denise K. Miller

Doctor of Education Capstones

This intrinsic case study delved into how NIRSA, a leading Association for Campus Recreation, and its members could effectively engage with one another to best support the members' needs. Leveraging the principles of improvement science, we rigorously assessed the root causes of misalignments between NIRSA and its members. This process allowed us to develop a theory of change that supports organizational alignment and engagement and satisfies members' needs. We found that change concepts like agility to pivot, in addition to inclusive and responsive communication strategies, would support members in navigating the evolving landscape of the campus recreation industry and amplify …


Sealing The Deal: A Case Study Of A Private, Southeastern, Regional College’S Student Onboarding Practices, Alicia R. Gaston, Kristen Meyer, Tyler Ogden, Jennifer Perkinson, Casey Yocum Michaels Jan 2025

Sealing The Deal: A Case Study Of A Private, Southeastern, Regional College’S Student Onboarding Practices, Alicia R. Gaston, Kristen Meyer, Tyler Ogden, Jennifer Perkinson, Casey Yocum Michaels

Doctor of Education Capstones

Each year, higher education institutions offer support to new, incoming students through an onboarding process that requires dedication and collaboration across multiple departments. Offering streamlined guidance and clear communication throughout the onboarding process is essential to ensure incoming students understand action steps without becoming overwhelmed with new terminology, processes, and environments. This explanatory case study is set to understand the current communication practices and technology use across onboarding departments at Brightside College – also referred to as Brightside or BC (pseudonym). The research team aimed to understand Brightside's onboarding staff's perspective of current processes and practices. With emphasis on the …


The Role Of Mentorship In The Advancement Of Black Women In Higher Education Administrative Roles, Kimberley Colclough Jan 2025

The Role Of Mentorship In The Advancement Of Black Women In Higher Education Administrative Roles, Kimberley Colclough

Publications and Research

This research study focused on the lived experiences of Black women administrators in higher education institutions, the obstacles they face in pursuit of support and career advancement, and how they benefited from a relationship with a mentor. This descriptive phenomenological qualitative study was implemented by conducting in-depth interviews with a small sample of (6) six African American women administrators from various higher education institutions located in the Northeast, West Coast, and Midwest regions of the United States. This phenomenological qualitative study was conducted to understand and describe the lived experiences mentorship for a select group of Black women leaders in …


Professional School Alumni Donor Motivations For Making Charitable Bequest Gifts To Their Alma Mater, James A. Dugoni Edd Jan 2025

Professional School Alumni Donor Motivations For Making Charitable Bequest Gifts To Their Alma Mater, James A. Dugoni Edd

University of the Pacific Theses and Dissertations

Professional School Alumni Donor Motivations for Making Charitable Bequest Gifts to Their Alma Mater

Abstract

By James A. Dugoni

University of the Pacific 2025

This study explored the reasons University of the Pacific (UOP) professional school alumni in the fields of dentistry, law, and pharmacy have chosen to make charitable bequest gifts to their alma mater. The study looked at their student, alumni, and donor experiences to determine the factors that motivated them to leave a charitable bequest gift. The study further analyzed how social exchange theory can explain their planned giving behaviors. This study contributes to the body of …


From Enrollment To Graduation: How Social Support Shapes Latino Educational Trajectories In Minnesota, Erick Heaney Jan 2025

From Enrollment To Graduation: How Social Support Shapes Latino Educational Trajectories In Minnesota, Erick Heaney

All Graduate Theses, Dissertations, and Other Capstone Projects

Latino students represent the fastest-growing racial/ethnic group in the United States, yet their post-secondary completion rates remain significantly lower than those of other student populations. This study explores the educational trajectories of Latino students in Minnesota, focusing on the role of social support networks in shaping persistence and attainment. The research identifies peer and family support as the strongest predictors of Latino students' confidence to graduate (p < .001), underscoring the central role of close personal networks in persistence. Findings suggest that while financial and structural barriers continue to hinder success, culturally responsive support systems can positively influence degree attainment. Although centered on Minnesota, the study offers broader implications for higher education policy and practice, highlighting the importance of targeted interventions and institutional accountability in addressing equity gaps. Strengthening support for Latino students is essential to advancing educational and economic opportunity nationwide.


How Latine College Students Experience, Maneuver, And Navigate Within The Colonizing Notion Of Smartness, Jasmine Jetton-Gonzales Jan 2025

How Latine College Students Experience, Maneuver, And Navigate Within The Colonizing Notion Of Smartness, Jasmine Jetton-Gonzales

Theses and Dissertations

This study explores how Latine college students, particularly those who are the first in their family to attend college, navigate and maneuver within the dominating colonizing notion of smartness in academia. Rooted in an Anglo-centric educational framework, the American education system often marginalizes Latine students by devaluing their cultural and linguistic knowledge while upholding Eurocentric standards of intelligence. Using a qualitative critical research approach, this study employs testimonios to examine the lived experiences of Latine college graduates in Illinois. Findings reveal that Latine students frequently encounter systemic barriers that challenge their academic identity, including racialized perceptions of intelligence, institutionalized deficit …


Aspiration To Achievement: A Mixed Methods Study Of Post-Secondary Access For Firstgeneration College Students, Traveon L. Jefferson Jan 2025

Aspiration To Achievement: A Mixed Methods Study Of Post-Secondary Access For Firstgeneration College Students, Traveon L. Jefferson

University of the Pacific Theses and Dissertations

This mixed-methods study examines the effectiveness of Destination Diploma, a community-based post-secondary access program, in supporting the college readiness, enrollment, persistence, and completion of first-generation college students (FGCS). Grounded in Social Capital Theory, the study explores how structured support systems—such as mentorship, academic coaching, and financial aid navigation—enhance educational outcomes for students historically underrepresented in higher education. Quantitative data from 2014 to 2024 was analyzed to assess post-secondary placement and completion rates, while qualitative data from semi-structured interviews with former program participants provided insight into the lived experiences and perceived impact of the program. Findings demonstrate that Destination Diploma plays …


2025 Merc Annual Report, David B. Naff, Jesse Senechal, Paula L. Ogston-Nobile Jan 2025

2025 Merc Annual Report, David B. Naff, Jesse Senechal, Paula L. Ogston-Nobile

MERC Publications

This is the annual report of the Metropolitan Educational Research Consortium (MERC) at Virginia Commonwealth University for the 2024-2025 academic year. It includes vignettes depicting MERC activities in the past year that align with each of its five principles: research, relevance, rigor, multiple perspectives, and impact. It concludes with a discussion of MERC's commitment moving forward.


The Impact Of Stem Self-Efficacy And Sense Of Belonging On Academic Performance For Students Of Color In Introductory Stem Courses, Danyelle Nichole Stokes Jan 2025

The Impact Of Stem Self-Efficacy And Sense Of Belonging On Academic Performance For Students Of Color In Introductory Stem Courses, Danyelle Nichole Stokes

UNF Graduate Theses and Dissertations

The study explores the interplay between STEM identity development, race and gender in relation to academic performance in STEM at the beginning of post-secondary education. Statistical analyses of this study included descriptive statistics, independent sample t-tests and a multiple linear regression. The quantitative results indicated no statistically significant differences in self-efficacy and sense of belonging scores between White students and students of color. However, participants’ open-ended responses warranted a holistic examination to look for qualitative differences in the STEM identities of students of color and White students. The findings supported existing literature on disparities in support, inclusion and access to …


Experiences Of Exemplary Supervisors Promoting Workplace Dignity Across Social Identity Differences, Emily Joy Aiken Jan 2025

Experiences Of Exemplary Supervisors Promoting Workplace Dignity Across Social Identity Differences, Emily Joy Aiken

Antioch University Dissertations & Theses

Imagine a workplace where supervisors centered the dignity of each unique individual and sought to honor each person in their wholeness. This type of work environment moves beyond a toxic culture to a space that fosters flourishing, growth, and inclusion. Given that supervisors play an integral role in the experiences of staff members, this study explored the experiences of supervisors in promoting workplace dignity across cultural differences within higher education. With a focus on relational practices and a positive framing, this research sought to develop a nuanced understanding of dignified leadership across social identity differences. Leveraging a constructivist grounded theory …


Innovating Chaplaincy Education: Integrating Nonreligious Spiritual Care Interventions To Serve A Diverse Patient Population, Dianne Dragon Jan 2025

Innovating Chaplaincy Education: Integrating Nonreligious Spiritual Care Interventions To Serve A Diverse Patient Population, Dianne Dragon

Antioch University Dissertations & Theses

The transformation to the curriculum taught in chaplain training in Clinical Pastoral Education (CPE) will now address the spiritual needs of a more diverse, nonreligious, and interfaith population in the United States. Historically rooted in religious frameworks, CPE curricula are evolving to incorporate non-religious spiritual care interventions and promote research literacy among chaplains. This dissertation study uses descriptive analysis to present a study surveying CPE educators across over 300 U.S. based CPE centers to explore teaching practices and adaptation strategies. Findings reveal that integrating evidence-based methods and interdisciplinary collaboration is key to addressing inclusivity and professional competency in chaplaincy. By …


A Phenomenological Study Of The Lived Experience Of Gay White Men In Mid-Level Student Affairs Leadership Roles, S. Craig Mourton Jan 2025

A Phenomenological Study Of The Lived Experience Of Gay White Men In Mid-Level Student Affairs Leadership Roles, S. Craig Mourton

Antioch University Dissertations & Theses

The purpose of this dissertation was to investigate the lived experience of mid-level student affairs leaders who identify as cisgender, gay, White, and male in order to further understand the multidimensionality of embodying both privileged as well as marginalized identities. Four participants were interviewed using a semi-structured interview guide and the resulting transcripts were analyzed utilizing the Interpretative Phenomenological Analysis (IPA) perspective. Experiential themes that emerged from the analysis of the individual cases as well as across the cases include unintended pathways into the field of student affairs, experiences of challenging heterosexual male supervisors and the preference for women supervisors, …


Racial Battle Fatigue In Higher Education: Understanding The Intersectional Dimensions Of Faculty And Staff Experiences, Candice N. Flowers-Taylor Jan 2025

Racial Battle Fatigue In Higher Education: Understanding The Intersectional Dimensions Of Faculty And Staff Experiences, Candice N. Flowers-Taylor

Antioch University Dissertations & Theses

This dissertation investigates Racial Battle Fatigue within institutions of higher education, focusing on its impact on faculty and staff of color. It examines how race, gender, socio-economic status, and institutional structures intersect to shape individual experiences of this phenomenon. To explore these dynamics, the study employs a qualitative methodology that includes semi-structured interviews, open-ended survey responses, and thematic analysis. It is grounded in the theoretical frameworks of Racial Battle Fatigue, Critical Race Theory, and Intersectionality. This research offers insight into the emotional, psychological, and physical toll experienced by faculty and staff of color in predominantly white institutions. It challenges prevailing …


Black Women Found: Higher Education Leadership Experiences And Lifespan Identity Development Through Hip-Hop Feminism, James Antone Perry Jr. Jan 2025

Black Women Found: Higher Education Leadership Experiences And Lifespan Identity Development Through Hip-Hop Feminism, James Antone Perry Jr.

Antioch University Dissertations & Theses

This qualitative study investigates the leadership experiences and lifespan identity development of Black women in predominantly White institutions (PWIs) of higher education at the dean level and above. Black women have typically been excluded from positions of leadership at colleges and universities nationwide throughout history. Additionally, the experiences of Black women in higher education leadership roles have not been extensively studied in scholarly research. The literature review clearly demonstrates that a sizeable portion of the analyses on leadership identity and experiences have been shaped by homogeneous viewpoints. Hip-Hop feminism is the theoretical framework utilized within this study. The methodology is …


The Perceptions Of Training And Development And Emotional Intelligence Among Virtual Leaders In Public And Private Institutions Of Higher Education, Ryan J. Trautweiler Jan 2025

The Perceptions Of Training And Development And Emotional Intelligence Among Virtual Leaders In Public And Private Institutions Of Higher Education, Ryan J. Trautweiler

Theses and Dissertations

This applied qualitative dissertation explored virtual leadership in higher education, examining virtual leaders' perceptions of training and development and emotional intelligence. Using an inductive research approach, data were collected through semistructured interviews and a questionnaire distributed via Google Forms to eight virtual leaders from public and private higher education institutions. Data were analyzed using interpretive phenomenological analysis (IPA) and thematic analysis to identify key patterns and themes. Findings revealed distinctions between public and private institutions. In public institutions, training and development focused on faculty preparedness, resourcefulness in overcoming limitations, and its impact on student engagement. In private institutions, training was …


Beyond The Brochure: Exploring The Reality Of Belonging In South Florida Private Schools, Jennifer Vigille Jan 2025

Beyond The Brochure: Exploring The Reality Of Belonging In South Florida Private Schools, Jennifer Vigille

Theses and Dissertations

This applied dissertation was designed to explore Black parents’ perceptions of teachers and leadership in predominantly White private schools. The research drew on a rich body of literature on race, education, and social dynamics in diverse school settings. The study addressed the ongoing challenges Black families faced in navigating these environments, particularly in terms of communication and cultural competence. The central research questions investigated how Black parents experienced and interpreted teacher and leadership relationships and support in predominately White private schools.

The study hypothesized that Black parents perceived significant gaps in communication and cultural competence among educators and leaders, affecting …


Student Centers: The Intersection Of Campus Ecology And Sense Of Community, Caitlyn A. Wine Jan 2025

Student Centers: The Intersection Of Campus Ecology And Sense Of Community, Caitlyn A. Wine

College of Graduate Studies: Theses & Dissertations

Student centers are more than physical structures as they function as dynamic environments that serve as the hearthstone of campus, providing spaces for students to gather, connect, and engage. However, their role in fostering students’ sense of community remains underexplored. Grounded in campus ecology theory, this study explored whether time spent in the student center and specific forms of interaction predicted students’ sense of community. A quantitative survey design was employed, the Student Center and Sense of Community Intersection Survey (SCSCIS), to assess student center usage and perceived sense of community. Results indicated that time spent in the student center …


Are We On The Same Page? A Look At Diversity, Equity, And Inclusion At A Small Liberal Arts College, Lisa Johnson Jan 2025

Are We On The Same Page? A Look At Diversity, Equity, And Inclusion At A Small Liberal Arts College, Lisa Johnson

Antioch University Dissertations & Theses

Efforts to advance diversity, equity, and inclusion (DEI) in higher education have gained momentum in recent years, yet struggle to achieve meaningful, lasting change. This dissertation critically examines whether institutional structures at a small liberal arts college are effectively supporting DEI initiatives, questioning whether institutional efforts align with the lived experiences of students, faculty, and staff. It challenges the notion that mission statements or policy reforms alone are sufficient to drive systemic change. Using an action research framework, students were engaged as coresearchers to explore the disconnect between institutional rhetoric and the realities of DEI implementation. A mixed-methods approach, incorporating …


Perceptions Of Mental Health School-Based Team Members On Addressing Suicidal And Non-Suicidal Self-Injurious Behaviors: A Qualitative Inquiry Into Policy Implementation And Practice In School Settings, Ashlande Smith Jan 2025

Perceptions Of Mental Health School-Based Team Members On Addressing Suicidal And Non-Suicidal Self-Injurious Behaviors: A Qualitative Inquiry Into Policy Implementation And Practice In School Settings, Ashlande Smith

Theses and Dissertations

The purpose of this study was to explore the perceptions of mental health school-based team members regarding the effectiveness of current prevention and intervention practices for addressing suicidal and non-suicidal self-harming behaviors among school-age children in a large suburban school district in the southern United States. Despite the alarming increase in self-injurious behaviors, with crisis calls rising from 144 incidents in the 2022 school year to 736 incidents in the 2025 school year, the district lacked comprehensive prevention and intervention strategies to effectively address this critical issue.

The researcher used a qualitative phenomenological approach to capture the lived experiences and …


Estudio Fenomenológico Sobre La Relación Entre El Liderazgo Transformacional Y La Efectividad De Las Iniciativas De Gestión De Cambio En Las Organizaciones, Greilyn Soto-Perez Jan 2025

Estudio Fenomenológico Sobre La Relación Entre El Liderazgo Transformacional Y La Efectividad De Las Iniciativas De Gestión De Cambio En Las Organizaciones, Greilyn Soto-Perez

Theses and Dissertations

Esta Disertación Aplicada tuvo como propósito explorar la relación entre el liderazgo transformacional y la efectividad de las iniciativas de gestión del cambio en organizaciones de diversos sectores. Este estudio cualitativo se centró en comprender, desde el punto de vista de diferentes lideres transformacionales en distintas áreas e industrias, cómo los líderes y empleados experimentan y perciben el impacto del liderazgo transformacional en la implementación de cambios significativos organizacionales.

Este estudio de naturaleza cualitativa se enmarcó en un enfoque fenomenológico. Mediante entrevistas semiestructuradas en profundidad, se exploraron cuatro dimensiones del liderazgo transformacional: influencia idealizada, motivación inspiradora, estimulación intelectual y consideración …


Assessing Teachers’ Conceptual Leadership Perceptions Of School-Site Administrators As An Approach To Improve Teacher Morale, Darlene C. Landy Jan 2025

Assessing Teachers’ Conceptual Leadership Perceptions Of School-Site Administrators As An Approach To Improve Teacher Morale, Darlene C. Landy

Theses and Dissertations

The purpose of this study was to have teachers complete a self-assessment survey to assess their conceptual belief of the leadership styles of school-site administrators that are conducive to high teacher morals. The questions addressed how teacher morale affected the teachers according to the number of years they had been teaching, their college majors, their highest college degree, their gender, and their ethnicity. The teachers who participated in this study were volunteers who had to be teaching for 2 years or more.

This was a quantitative study that used the Teacher Rapport With Principal dimension of the Purdue Teacher Opinionnaire …


Reputation Management: Branding A Higher Education Graduate Program To Increase Visibility, Vanderbilt Artaxerxes Brabson Iv Dec 2024

Reputation Management: Branding A Higher Education Graduate Program To Increase Visibility, Vanderbilt Artaxerxes Brabson Iv

Student Theses and Dissertations

This capstone project offers a comprehensive training tool for non-communication professionals working in higher education programs. Its main goals are to give users (1) a summary of valuable research on higher education reputation management, branding, and strategic communication, and (2) an online toolkit for non-communication professionals to boost the visibility and impact of their educational initiatives. By providing practical, actionable resources, these tools help higher education professionals effectively handle the challenges of strategic communication management. The toolkit is especially useful because it delivers evidence-based strategies and methods that can be directly applied to improve communication efforts in higher education. It …