Higher Education Administration Commons^™

Effective Leadership Strategies To Retain For-Profit Education Employees After A Leadership Change, Kimberly Keene

Walden Dissertations and Doctoral Studies

Ineffective leadership transitions in for profit higher education erode employee morale, trust, and retention. Higher education business leaders recognize that ineffective leadership transitions can contribute to employee disengagement, reduced organizational commitment, and increased turnover, undermining institutional stability, workforce continuity, and organizational performance. Grounded in transformational leadership theory, the purpose of this qualitative pragmatic inquiry was to identify and explore the effective leadership strategies used by for-profit education institution leaders to retain key employees after a change in leadership. The participants were 10 leaders employed at for-profit higher education institutions in the southern United States who had successfully implemented leadership strategies …

Placement Scores As A Predictor Of Math Success For Students With Learning Disabilities, Latosha Knighton Williams

Walden Dissertations and Doctoral Studies

The problem that was addressed through this study was that students with learning disabilities (SWLDs) are not appropriately placed in college math courses at Southern State Community College (SSCC, a pseudonym). Guided by Piaget’s constructivist learning theory, the purpose of this quantitative study was to examine the predictive relationships between American College Testing (ACT), Postsecondary Education Readiness Test (PERT), and Scholastic Assessment Test (SAT) standardized placement exams math scores and Intermediate and College Algebra course success. The sample in this study consisted of 946 SWLDs who completed at least one standardized placement math exam and enrolled in either an Intermediate …

Perspectives Of Black Male Administrators On Gaining Administrative Roles At Community And Technical Colleges, Marcusantonio Gunn

Walden Dissertations and Doctoral Studies

The problem that was addressed in this study is that there is a low number of Black male administrators at community and technical colleges (CTCs) throughout the United States, despite widespread organizational practices of adopting diversity and equity policies, implementing mentoring programs, and providing professional development. The purpose of this basic qualitative study was to explore Black male administrators’ perceptions of hiring barriers and their recommendations to improve the professional pathway to employment at CTCs. Guided by critical race theory in education, data were collected through semistructured interviews with eight Black male administrators who are serving or have served in …

A Case Study In Evolving Academic Governance: Democratic Accountability And Academic Capitalism, William C. Schulz, Denise Dezolt

Higher Learning Research Communications

As the higher education market becomes both more competitive and fragmented (as well as controlled through uncertain and changing regulatory regimes), and as those whom the higher education market serves become more discerning as consumers who apply proven customer behaviors within the market, universities must re-evaluate their internal governance systems. Re-evaluation of customer behaviors and governance systems may allow universities to become more inclusive, responsive, and adaptive within an academic capitalism setting.

In this case study, we present a research-based and integrated “Shared, Informed, Stakeholder-Engaged Governance” model. We describe how a large online university developed and implemented a model that …

Sustainability Of Private Historically Black Colleges Or Universities, Herbert A. Stewart

Walden Dissertations and Doctoral Studies

In the United States, private Black colleges and universities (HBCUs) have been declining in enrollment, revenues, and profitability, and many have closed permanently. The problem, which is important to HBCU leaders, is the lack effective strategies for sustainability. Grounded in the transformational leadership theory as the conceptual framework, the purpose of this pragmatic inquiry research project was to explore the successful strategies some successful HBCU leaders have used to increase enrollment and maintain profitability for sustainability. Data were collected through personal interviews and publicly available documents or documents provided by participants. Yin’s 5-step process was used for data analysis, which …

Research Integrity In The Era Of Generative Artificial Intelligence, Andrea Wilson, Cheryl Burleigh

Journal of Educational Research and Practice

Protecting research integrity is crucial for maintaining trust in the scholarly record. Historically, threats to research integrity stemmed from deliberate human actions, such as data manipulation and misrepresentation. Generative artificial intelligence (GAI) is increasingly prevalent in higher education and is capable of generating research data and scholarly papers almost instantly. The immediate production of research data challenges traditional standards of academic rigor and integrity. The purpose of this study was to explore the role and impact of GAI on research integrity and the scholarly record, emphasizing the need for robust safeguards. For this study, we submitted Likert-type survey questions to …

The Low Application And Enrollment Rates Of African Americans Applying To Medical School, Kirsten Pittman

Walden Dissertations and Doctoral Studies

The problem addressed in this study was that the application and enrollment rates for African Americans pursuing a medical education/degree are lower than those of other ethnicities in the United States. The purpose of this basic qualitative study was to investigate the perspectives of admissions committee members regarding the low application and enrollment of African American students in medical school and to investigate their recommendations for improvement. Using critical race theory as the conceptual framework, semistructured interviews were conducted with seven experienced medical school admissions professionals. Qualitative content analysis was used, employing deductive and inductive coding. Seven themes emerged: (a) …

The Impact Of A National Crisis On Academic Research Productivity: Experiences Of Program And Department Heads In Israel, Emanuel Tamir

Higher Learning Research Communications

Objectives: The research examined the impact of a national crisis on the research output of academic program and department heads in Israel, investigating how these leaders functioned in the face of prolonged uncertainty and exploring whether their administrative role resulted in personal costs.

Methods: Data were drawn from interviews with 27 heads; then 133 heads answered a questionnaire.

Results: The findings revealed factors restricting research during the crisis: overload relating to students, overload relating to administration, family difficulties, and inaccessible research infrastructure. Some heads developed successful strategies to sustain their research during the crisis.

Conclusions and Implications: Critical insights into …

Higher Education Leaders’ Perspectives About Communication Challenges During Crises, Carey-Ann Marie Balkwill

Walden Dissertations and Doctoral Studies

The problem was that while impact and problems of crisis communication have been identified in the literature, little is known about the perspectives of leaders in higher education when facing communication issues in times of crisis. Guided by crisis communication theory and leadership theory, the purpose of this basic qualitative study was to explore higher education leadership team members’ perspectives of communication challenges in times of crisis. Four research questions guided the study on the perspectives of higher education leadership team members about (a) how their own leadership and communication changed during a crisis, (b) how internal communications evolved during …

Strategies To Improve Higher Education Institutional Performance Through Predictive Analytics Implementation, Laxshaa Nadpurajah

Walden Dissertations and Doctoral Studies

Higher education institutions face challenges in integrating predictive analytics due to data silos and resistance to adoption, limiting their ability to improve student outcomes and operational efficiency. This issue concerns institutional leaders, as ineffective data use can lead to declining retention rates, financial strain, and missed opportunities for growth. Grounded in the composite conceptual framework of the technology acceptance model and the diffusion of innovations theory, the purpose of this qualitative pragmatic inquiry study was to explore effective strategies to implement predictive analytics tools to reduce costs and improve student outcomes. The study included three higher education leaders in Ontario …

Experiences Of African American Women Working In Higher Education Leadership Positions In Predominantly White Institutions, Angela Renee Hall Carrington

Walden Dissertations and Doctoral Studies

Despite significant educational achievements, African American women remain underrepresented in academic leadership at predominantly White institutions. The purpose of this basic qualitative study was to explore the experiences, challenges, and barriers of African American women when navigating leadership pathways. The conceptual framework guiding this study was Crenshaw’s intersectionality theory. For this basic qualitative study, purposive and snowball sampling led to semistructured interviews with 8 African American women who had at least 2 years of experience in academic leadership roles at predominantly White institutions. Participants were African American women in leadership positions at 2 predominantly White institutions in California and 3 …

California Culinary School Graduates’ Perspectives On Their Education Programs, Robert Baradaran

Walden Dissertations and Doctoral Studies

The skills that culinary school graduates gain from the curriculum do not align with the culinary industry requirements for their first position. This problem, if not addressed, will lead to lower enrollment of students and a limited number of employed culinary arts graduates in California. This basic qualitative study aimed to explore California culinary school graduates’ perceptions of the education programs preparing them for their first restaurant position. The research questions guiding this study focused on (a) California culinary school graduates’ perceptions of their education programs preparing them for their first restaurant position and (b) California culinary school graduates’ perceptions …

Developing And Implementing Effective Faculty Review Processes For Enhanced Performance In Higher Education, Plourde Vallon

Walden Dissertations and Doctoral Studies

Regular and effective faculty performance reviews are essential for maintaining high educational standards. When higher education institutions lack effective strategies to develop and implement effective faculty evaluation processes, teaching quality and institutional success are negatively impacted. Grounded in Freeman’s stakeholder theory and the Baldrige Excellence Performance Framework, the purpose of this qualitative single case study was to explore strategies that some leaders of higher education institutions used to develop and implement faculty evaluation processes. The participants in the study were two organizational leaders and two faculty members from a higher education institution in the Atlantic region of Canada, all of …

Examining Sense Of Belonging In Higher Education Leadership For Black Women With Intersecting Marginalized Identities, Dominique A. White

Walden Dissertations and Doctoral Studies

Black women juggling marginalized minority identities in executive leadership at public four-year universities contend with stigmas associated with race and gender, contributing to a decreased sense of belonging. Significant research has been done about the journeys of Black or African American women as they seek executive roles in higher education. However, minimal research explores Black women's sense of belonging once executive leadership status is reached. Understanding their sense of belonging could fill a gap in practice regarding Black women’s scarcity occupying executive university leadership. This qualitative study examined the perceptions of a sense of belonging for Black women juggling intersecting …

Quality Measurement Of Blended Learning Model In Higher Education: Scale Development And Validation, Rajeshwari Panigrahi, Khaliq Lubza Nihar, Neha Singh

Higher Learning Research Communications

Objective: This study aimed to develop and test a scale for measuring the quality of blended learning models in higher education.

Methods: This research adopts a sequential mixed-method approach to construct a new measurement scale. The first phase consisted of the inductive approach to identify the items, followed by exploratory factor analysis. The identified dimensions were tested for reliability and validity in the second phase.

Results: The Blended Learning Quality Assessment (BLQA) contains 4 dimensions: Technology Integration, Pedagogy and Curriculum, Physical Infrastructure, and Educator Proficiency. The scale is comprised of 26 items assessing the quality of blended learning programs in …

African American Students' Perceptions Of Academic Advising Support Services At A California University, Yolanda Marie Anglin

Walden Dissertations and Doctoral Studies

No abstract provided.

University Administrators’ Visions For The Recovery Of International Student Exchange In A Post–Covid-19 World, Yusuke Sakurai, Yukiko Ishikura, Ryoko Nakano, Yuki Nabeshima, Yu Sengoku, Akito Okada, Sachihiko Kondo

Higher Learning Research Communications

Objectives: Little is known about how international functions of higher education, such as exchange programmes, can be resumed during recovery from a disruptive global crisis, such as COVID-19. We collected the opinions of administrators of international exchange programmes regarding their plans to resume their exchange programmes in the recovery phase and identified variations in the responses concerning institution type (public vs. private) and the presence or absence of a medical school.

Method: We used multiple-choice survey questions in our study, resulting in 180 valid responses. We examined overall patterns using descriptive statistics and institutional uniqueness using Fisher’s exact test.

Results: …

Book Review: Engaging International Alumni As Strategic Partners., Osasohan Agbonlahor

Journal of Educational Research and Practice

About 1.1 million international students were enrolled in U.S. institutions in the 2019–2020 academic year (Institute of International Education, 2021). Given limited work visas and the ever-changing political climates that impact migration, most international students will return to their home countries and will be unable to remain connected with alumni activities in their former host countries. A few institutions have attempted to maintain relationships with these former international students through their alumni relations office. The book Engaging International Alumni as Strategic Partners offers innovative ideas and approaches on how institutions can effectively develop, grow, and sustain such programs of …

Quality Assurance, Meet Quality Appreciation: Using Appreciative Inquiry To Define Faculty Quality Standards, Ann M. Morgan, Rebecca L. Jobe, Juli K. Konopa, Lyda D. Downs

Higher Learning Research Communications

Objectives: This study outlines the journey of an online university to evaluate faculty performance standards, key performance indicators, and systems for quality assurance using an appreciative inquiry summit model. The study reveals the power of quality appreciation as an approach that elicits a shared vision for quality definitions and standards and serves as a historical marker in the higher education shift from data-driven faculty performance approaches to strengths-based, inclusive methods.

Method: The retrospective business case outlines one university’s 2018 Appreciative Inquiry Summit, 5D (define, discover, dream, design, destiny/deliver) approach, resulting deliverables, lessons learned, and conclusions.

Results: The summit and subsequent …

Pandemic Issues: Faculty Value Alignment And Burnout, Eu Gene Chin, Brooke Hildebrand Clubbs

Journal of Educational Research and Practice

Burnout among faculty members impacts physical, cognitive, and emotional functioning and has negative socioeconomic consequences downstream. Prior to the pandemic, faculty members were already reporting high levels of burnout, which is characterized by depersonalization, emotional exhaustion, and a lack of personal accomplishment. Previous research reported that value incongruence functions as one of the strongest predictors of depersonalization (and subsequently) turnover intention. This study provides a snapshot of the value alignment and burnout of faculty at a regional public university in the months following the pandemic-induced pivot to remote learning. Results from our survey of faculty members (N = 58) suggest …

Perceptions Of Employability Skills Of Undergraduate Business Students In A Developing Country: An Exploratory Study, Wise Mainga, Reuben M. Daniel, Luis Alamil

Higher Learning Research Communications

Objective: The purpose of this study was to determine the relative importance of different employability skills for business graduates seeking initial employment.

Method: Semi-structured survey questionnaires were administered to human resources representatives from industry, business lecturers, and graduating business students to determine gaps in perceptions between the three stakeholder groups.

Results: There was some alignment and moderate discrepancies in perceptions of the relative importance of different employability skills between the three stakeholder groups. There were statistically significant differences in perceived importance of communication, teamwork, and interpersonal skills between graduating students and employers. There is evidence that employers were satisfied with …

Career Commitment Of Women In University Stem Leadership Roles: Professors, Chairs, And Deans, Denise Mariko Garretson

Walden Dissertations and Doctoral Studies

Despite the increased numbers of women in STEM over the last 2 decades, women are more likely than men to leave a STEM career. It is important to have women’s perspectives within the workplace and to have female role models from different backgrounds to support and encourage female students to move into STEM careers. The purpose of this phenomenological qualitative study was to identify how female STEM university leaders perceive the influence of their personal vision and work-life balance on their career commitment. The framework included two concepts: Boyatzis’ ideal self and Poulose and Sudarsan’s work-life balance. The phenomenological design …

Academic Agenda, Goal Setting, And African American Male Student Persistence At A Predominantly Black Institution, Hamilton Jb Raymond

Walden Dissertations and Doctoral Studies

Low African American male student graduation rates in the United States have been a concern for higher education administrators, and more strategies to address their challenges are needed. This basic qualitative study addressed the experiences of African American male students who persisted to graduation at a predominantly Black institution in the northeastern United States. The institutional departure model and goal setting theory formed the conceptual framework for the study. Nine African American males who graduated from the institution described their experiences with academic goal setting and a graduation agenda, through one-on-one interviews. Key findings included the challenges of financial concerns, …

Mission Unaccomplished: Beyond “Talk[Ing] A Good Game” To Promote Diversity And Inclusion, Tara Lehan, Heather Hussey, Ashley Babcock

Journal of Educational Research and Practice

Guided by feminist standpoint theory and scholars’ calls to move beyond merely counting individuals to understand the extent to which higher education institutions are diverse, the authors invited faculty members, staff members, and administrators from minoritized groups to describe their perceptions and experiences, including those associated with diversity and inclusion efforts at their institutions. In association with various dynamics, these individuals frequently described such initiatives as mostly talk with little to no meaningful objectives and outcomes. Based on these findings, we provide a three-step process that can be followed to disrupt and dismantle systems of (dis)advantage to promote greater diversity …

Developing Innovative Support Structures In Higher Education Institutions: A Student Perspective, Mxolisi Walter Ntoyakhe, Musa Ngibe

Journal of Educational Research and Practice

Higher education institutions have been obliged to work extremely hard to ensure their sustainability and growth to meet the ever-increasing demands of university students, parents, and stakeholders. Universities have been under great pressure to remain competitive with a great deal of emphasis placed on being innovative, building auxiliary structures, and acquiring qualified academics. The concept of service delivery of academic departments in universities of technology has received minimal attention. This study explored student expectations and perceptions of service quality provided by academic support departments with the intention of enhancing the level of student satisfaction and experience. A quantitative research approach …

Perceptions, Lived-Experiences, And Environmental Factors Impacting The Crime-Reporting Practices Of Private College Students, Kelly Lynn Arney

Walden Dissertations and Doctoral Studies

The purpose of this study was assessing the perceptions of student's on how the campus climate impacts their likelihood of reporting crime. Victimization studies have been conducted at large universities and community colleges; however, there remains a lack of research regarding private colleges. This study was designed to examine the reasoning behind students' crime-reporting behaviors and the influencers that impact their decisions. Cohen and Felson's routine activity theory along with the collective-efficacy theory were used as frameworks to analyze the crimes that occur to college students as well as to explore the reasons for not reporting some crimes to law …

Factors Contributing To Military-Veteran Student Success, Charlene Sutton Cofield

Walden Dissertations and Doctoral Studies

The enrollment of military/veteran students at U.S. colleges and universities is growing steadily; however, factors affecting their academic success need further investigation. Guided by Tinto's student integration model and Bean and Metzner's model of nontraditional student attrition, the relationships between student characteristics and academic success for military/veteran, and civilian students were investigated. For this nonexperimental study, preentry characteristics (military/civilian status, race/ethnicity, age, gender, transfer credits) as well as 1st-year academic performance (total terms attended and grade point average [GPA]) archived in 393 students' records were examined to determine whether these variables predicted 4 student success measures: retention after 1 year, …

Cherokee College Students' Experiences With Cultural Incongruence On Primarily Whitestreamed Campuses, Matthew Rom

Walden Dissertations and Doctoral Studies

The persistence rates of Native American students in higher education are lower than other underrepresented groups. Research suggests that the discrepancy could result from factors outside of students' academic knowledge. The purpose of this basic qualitative study was to explore how Cherokee students perceive their tribal culture affects their ability to persist at institutions of higher education with a primarily Whitestreamed campus culture. Tharp's cultural compatibility theory and Astin's student involvement theory guided the development of the research questions. The research questions explored potential differences between Cherokee students' tribal culture and the culture these students percieve exists on their college …

Strategies For Managing Employee Self-Expression In The Workplace, Heather A. Cavise

Walden Dissertations and Doctoral Studies

Research shows that 50% to 70% of higher education employees in the United States are disengaged in the workplace. Some higher education institutions are negatively affected by imposing strict guidelines restricting employees' freedom of self-expression in the workplace. Using Herzberg's 2-factor theory of motivation as the conceptual framework, the purpose of this multiple case study was to explore strategies used by higher education institution leaders to manage workplace self-expression without negatively affecting motivation and work productivity. The population was 9 leaders from 3 higher education institutions in central and northern New Jersey. Data collection was conducted through semistructured interviews and …

Compass Placement Assessment And Student Attrition At A Community College, Leslie Morris Samuel Griffiths Ii

Walden Dissertations and Doctoral Studies

Considerable research has been conducted regarding the usefulness of placement testing in community colleges. Many stuides show that using the COMPASS exam may lead to students' unsuccessful course completion. To better identify the factors that may result in reduced attrition, the relationship between attrition and placement testing was studied. Using Tinto's student retention model and employing qualitative methodology, this study explored the perceptions of students and faculty regarding whether COMPASS placement assessment predicted future student success in first year courses at a community college that reports higher rates of attrition when compared to other area community colleges. After completing interviews …