Higher Education Administration Commons^™

Collaborative Learning In Clinical Education As A Catalyst To Support Foundational Professional Competencies In Speech-Language Pathology: A Theoretical Framework, Lori-Ann Ferraro

Teaching and Learning in Communication Sciences & Disorders

As a part of every speech-language pathology graduate program in the US, clinical education is an integral and required element for both academic accreditation and the eventual clinical certification for students. Clinical education is significantly important when considering overall educational models because it is an aspect of a student’s education that contributes to their ability to make connections between what is learned in the classroom and its real-world clinical application while contributing to the acquisition of competencies. The 2:1 collaborative learning model is supported by sound learning theories and evidence from the literature. A theoretical framework was created to demonstrate …

Institutional Retention And Graduation Outcomes Before And During Covid-19: A Comparison Of Online-Experienced And Online-Inexperienced Four-Year Institutions, Nicholas J. Finnessey

Theses and Dissertations

This study examined whether student success outcomes and their trajectories over time differed across higher education institutions before, during, and after the COVID-19 pandemic based on prior experience with online education. Guided by Astin’s (1993) Input-Environment-Output (I-E-O) framework, pre-pandemic participation in online coursework was conceptualized as an institutional-level environmental condition. A quantitative, causal-comparative research design was employed, using secondary data from the Integrated Postsecondary Education Data System (IPEDS), to examine longitudinal differences in institutional retention and graduation rates across institutions classified by their pre-pandemic participation in online education. The sample included 528 Title IV-eligible, degree-granting, four-year institutions observed across five …

From Deference To Dialogue: How International Gtas From High Power Distance Cultures Adapt To U.S. Classroom Dynamics, Deborah Akua Afi Appiah

Theses and Dissertations

International graduate teaching assistants (GTAs) from high power distance cultures play a significant role in undergraduate education at U.S. universities, yet they face challenges that go well beyond language proficiency. Coming from educational backgrounds where teacher authority is unquestioned and hierarchical, these GTAs must navigate American classrooms that operate on fundamentally different assumptions, where authority is earned rather than assumed, informality is the norm, and students expect to question, negotiate, and be personally known by their instructors. The present study examined how eighteen (18) international GTAs from seven (7) high power distance countries perceived and adapted to these differences while …

Staff Attitudes Toward Ai Adoption At A Private Research University, Ashley C. Smith

Theses and Dissertations

This study addresses the limited research on university staff attitudes toward artificial intelligence use and adoption. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) research framework, the General Attitudes towards Artificial Intelligence Scale (GAAIS), and quantitative survey methodology, the study examines the attitudes of higher education staff toward AI, specifically examining whether demographic or professional characteristics are factors. The findings indicate that staff had moderately negative attitudes toward AI while also expressing some concerns. The results suggest that more resources and support for AI are needed for staff to address concerns. It also suggests that construct-level analysis …

The Perceived Leadership Attributes Of Chief Academic Officers, Lowa Mwilambwe

Theses and Dissertations

Using Moss’s Leadership Attributes Inventory (LAI), which contains 37 attributes categorized under 6 core leadership roles (inspire a shared vision and establish standards; foster unity, collaboration, and ownership; exercise power effectively and empower others to act; exert external influence to set the right context, establish an environment conducive to learning; and satisfy the job-related needs of individuals in the organization), and descriptive and inferential statistics, this study examined the perceptions of Chief Academic Officers (CAOs) leadership at four-year public colleges and universities from the perspectives of the CAOs who self-evaluated themselves, and their colleagues (presidents, vice presidents, deans, and other …

Performance-Based Funding’S Influence On Higher Education Through The Eyes Of Department Chairs, Jonathan W. Lackland

Theses and Dissertations

Performance-based funding (PBF) has become a widely adopted policy in higher education, linking state appropriations to measurable outcomes such as graduation rates, degree completions, and workforce alignment. While PBF aims to enhance institutional accountability and efficiency, its implementation has raised significant concerns about equity and political influence. This dissertation examines the political equity and implications of PBF policies through a mixed-methods approach, including surveys, interviews with department chairs, and critical discourse analysis of state statutes and legislative debates. The findings reveal that PBF often exacerbates inequities, particularly for non-flagship universities serving diverse and under-resourced student populations. Department chairs expressed concerns …

Data Utilization In Facilities’ Performance Management Decision- Making At U.S. Four-Year Public Institutions: A Cross-Sectional Exploratory Study, Tanaporn Supanichrattana

Theses and Dissertations

The growing complexity of higher education finance, aging infrastructure, and rising accountability expectations has intensified demands on facilities organizations to manage institutional assets strategically. As colleges and universities face sustained fiscal constraints and expanding operational pressures, the ability of facilities leaders to use data to inform performance management has become increasingly critical. Despite this importance, limited empirical research has examined how facilities leaders integrate data into decision-making within public higher education contexts.

The quantitative study employed a cross-sectional, exploratory survey design to investigate data utilization practices among facilities leaders at U.S. public four-year institutions. Guided by the Data–Information–Knowledge–Wisdom hierarchy and …

Enacting Change In Student Support Services To Meet The Needs Of Evolving Student Demographics, Justin Schuch

Theses and Dissertations

This qualitative study examined the change management leadership strategies employed by Chief Student Affairs Officers (CSAOs) to address the needs of an increasingly diverse student population at midwestern institutions of higher education. The change management leadership strategies employed by seven CSAOs to address the mismatch between the increasing diversity of college student populations and the institutions’ readiness to meet these students' diverse needs were drawn from using in-depth interviews, review of enrollment data, and institutional planning documents. The three research questions guiding this study yielded four major themes. The first theme is related to how CSAOs identify areas for development …

From Likes To Enrollment: How Social Networking Sites Shape College Decision-Making, David Hermann

Theses and Dissertations

This study applied Chickering and Reisser’s seven vectors of student development (1993), MacMillan’s existential framework (2009), and Chickering and Gamson’s principles for good practice in undergraduate education (1999) as guiding theoretical and conceptual frameworks. These perspectives informed the analysis of voices from young adults in rural communities and explored how recently graduated high school students perceived their use of social networking sites (SNSs) in the college search and decision-making process. I developed five overarching themes from the qualitative data: 1) informational role of social media, 2) visual media and campus impressions, 3) authenticity, peer influence, and human connection, 4) frustrations, …

The Invisible Tapestry Of Whiteness: A Phenomenological Study Of Campus Artifacts At A Historically White University, Shaun N. Crisler

Theses and Dissertations

BIPOC students at historically white colleges and universities (HwCU) often experience rejection, isolation, and marginalization in campus environments that remain unwelcoming and racially hostile. While research highlights the negative impact of these climates on student success, few studies interrogate whiteness as a structural force, shaping institutional culture and sustaining racial inequities. This study examines how whiteness is embedded in campus artifacts—including history, demography, curriculum, learning environment, climate, symbols, traditions, and spaces—and how it impacts BIPOC students' experiences.

Using a phenomenological approach, this study engaged 15 BIPOC students at Partly Cloudy University through surveys and interviews. Data were analyzed using critical …

How Latine College Students Experience, Maneuver, And Navigate Within The Colonizing Notion Of Smartness, Jasmine Jetton-Gonzales

Theses and Dissertations

This study explores how Latine college students, particularly those who are the first in their family to attend college, navigate and maneuver within the dominating colonizing notion of smartness in academia. Rooted in an Anglo-centric educational framework, the American education system often marginalizes Latine students by devaluing their cultural and linguistic knowledge while upholding Eurocentric standards of intelligence. Using a qualitative critical research approach, this study employs testimonios to examine the lived experiences of Latine college graduates in Illinois. Findings reveal that Latine students frequently encounter systemic barriers that challenge their academic identity, including racialized perceptions of intelligence, institutionalized deficit …

Relationship Between Traditional Graduate Admission Criteria And Student Academic/Clinical Outcomes For Speech-Language Pathology Graduate Students, Jill Kumke, Phillip Nordness, Tami Williams

Teaching and Learning in Communication Sciences & Disorders

Speech-language pathology graduate admission committees frequently try to identify candidates who will succeed academically and clinically in graduate school while ensuring career readiness. This retrospective study focused on graduate admission criteria and student academic and clinical outcomes for eighty students who completed a graduate program in speech-language pathology from 2016 to 2020. Statistical analysis was used to determine if relationships existed between traditional admission criteria and students’ academic and clinical outcomes. This study found the objective admission variables (i.e., undergraduate GPA and GRE scores) significantly correlated with academic outcomes. Specifically, undergraduate GPA (uGPA) correlated to graduate GPA (gGPA), and the …

Preservice Augmentative And Alternative Communication Coursework Across 311 Speech-Language Pathology Graduate Programs, Brandon S. Eddy, Emily Sorensen, Mariel Pinto

Teaching and Learning in Communication Sciences & Disorders

Speech-language pathologists often report a lack of preparedness to provide augmentative and alternative communication (AAC) services, suggesting the need for improved graduate level training. Recent studies of AAC coursework offerings found 86% to 88% of programs offered AAC coursework, but these studies relied on survey methods with limited numbers of responses. This study examined AAC course offerings at 311 graduate programs using website and course catalog reviews, supplemented by direct contact with departments when dedicated AAC courses could not be found using online resources. Of these, 282 (90.68%) offered a dedicated AAC course, and 16 (5.14%) offered AAC in combination …

Navigating The Maze: Women Experiences Transitioning From Faculty To High-Level Administration In Four-Year Postsecondary Institutions In The United States, Jonathan Hubbell

Theses and Dissertations

This dissertation explores the experiences of women transitioning from faculty roles to high-level administrative positions within four-year postsecondary institutions in the United States. Utilizing a phenomenological approach, this study investigates the strategies, challenges, and successes of nine women who have navigated this career progression, highlighting the systemic barriers they faced and the resilience they developed along the way. Through the lens of resiliency theory and intersectionality, the research examines how women balance personal and professional obligations, overcome institutional barriers, and utilize mentorship networks to support their advancement. From the in-depth interviews, four themes emerged: (a) adaptability, (b) resilience, (c) mentoring, …

Midwest Midlevel Professionals' Perspective On Their Entry-Level Experience: Supervisor Leadership And Its Effect On Employee Retention, Joseph Thomas

Theses and Dissertations

For the past three decades, new professionals have been leaving the student affairs field at alarming rates, with around 50% departing within five years of completing their master’s degrees. While numerous studies have explored the reasons behind this exodus, few have examined why the other 50% remain. Moreover, limited research has investigated how servant leadership impacts the retention of these professionals. This basic interpretive qualitative study aimed to understand how leadership’s focus on employee needs influences retention, using the lived experiences of eight mid-level student affairs professionals from large public institutions in the Midwest, each 5-7 years post-master’s degree. Thematic …

Performance Management Through Service Quality Perspective, Tanaporn Supanichrattana

Faculty Publications - College of Education

This research report examines performance management in educational facilities through a service quality framework. Drawing on the SERVQUAL model, it conceptualizes service quality across five dimensions: reliability, responsiveness, assurance, empathy, and tangibles. The report identifies performance measures associated with each dimension and demonstrates how these measures can inform the assessment of facilities operations and service delivery. The research emphasizes the strategic selection of performance measures that align with organizational priorities and goals rather than the adoption of standardized measures across institutional contexts. Through this framework, the research positions service quality as a foundational lens for data-informed decision-making, continuous improvement, and …

African American Administrators’ Experiences As They Pursue And Transition Into Higher Education Senior Administrative Roles At Four-Year Predominantly White Institutions, Andre Allen

Theses and Dissertations

This qualitative study explored the experiences of African Americans as they pursued and transitioned into senior administrative roles at four-year predominantly white institutions (PWIs). Insights were drawn from eight participants who held or had held positions such as president, vice president, provost, assistant vice president/provost, and dean.

From in-depth interviews with participants, their experiences were categorized into the overarching themes of career navigation, racial adversity, professional development, and voices of experience, all of which were deeply interconnected through their respective subthemes. In career navigation, subthemes such as empowered by belief and purposeful positioning emphasized the importance of self-confidence, strategic timing, …

Student Preferences For Active Learning And Their Beliefs, Experiences, And Knowledge, Tammy Shilling, Jerome Thayer, Anneris Coria-Navia, Heather Ferguson

Teaching and Learning in Communication Sciences & Disorders

Active teaching methods are believed to facilitate higher-order thinking skills and prepare allied health students for independent clinical decision-making. This quantitative, correlational study aimed to explain the relationships between student preferences for active over traditional methods and their beliefs, the frequency and positiveness of their experiences, and the extent of knowledge they have received regarding active and traditional teaching methods. Two hundred and thirty students completed a 53-item online survey. Students were enrolled in a Doctor of Physical Therapy, Masters in Speech-language Pathology, or Bachelor of Science Nursing program in one of seventeen participating institutions across a ten-state Midwest region. …

Activism As Leadership: Supporting Progressive Activists Within Our Work, S. Gavin Weiser

Faculty Publications - College of Education

This empirical work is driven by a study on the experiences and motivation of a group of college-aged student activists. Using a cohort of 14 millennial-aged activists who organized their work in response to a rise of right-wing authoritarianism in national and state politics, this paper presents recommendations for how student affairs professionals working in activities-oriented functional areas can leverage these experiences to build capacity around engagement, leadership development, sense of belonging, and work in partnership with these communities to challenge unjust practices within the academy. Further, I argue that in order to do our work of supporting students in …

Calculating The Cost Of New Student Matriculation In A Midwestern Community College, Daniel Joseph Kelly

Theses and Dissertations

This study examines the cost of new student matriculation at a midwestern community college. Employing activity-based costing, the study allocates costs from the college’s operating budget to determine the cost of new student matriculation, the matriculation cost per student, and the point at which, in credit-hours, the college recovers the matriculation cost. Efficiency is used as a conceptual framework to discuss the college’s ability to move as many new students as possible through the matriculation activities at the lowest possible cost. A key finding was the college is spending a considerable amount of time and money to matriculate new students …

Emotionally Intelligent Leadership: An Application To Student Affairs, Alexander David Snowden

Theses and Dissertations

The purpose of this study is to show the prevalence of emotionally intelligent leadership (EIL) that exists among student affairs professionals. The study evaluates the scores among student affairs professionals on the Emotionally Intelligent Leadership for Employees: Inventory (EILE-I) by utilizing information such as educational background, level of experience, gender, and racial identity.

The survey instrument, the Emotionally Intelligent Leadership for Employees Inventory, was designed and administered to 1068 student affairs professionals. Statistical tests from the responses included descriptive statistics, exploratory factor analysis, reliability analysis, and analysis of variance. Results showed that student affairs professionals scored an average of “Somewhat …

A Teacher Shortage And Lack Of Representation In The Classroom: A Neoliberal And Critical Race Study Of The Broken Teacher Pipeline And The Impact On Education Majors, Sara Piotrowski

Theses and Dissertations

Teacher education attrition is a largely understudied topic, especially from the perspective of the college student. What factors prevented education majors from graduating with a teaching degree? There are countless studies about teacher attrition within the first five years in the classroom (DeAngelis et al., 2013; Kopkowski, 2008; Office of Postsecondary Education [OPE], 2015), but the research is sparse when it comes to the retention rate of education majors. Why do students get accepted and enter college as education majors and then not graduate with a degree to become a teacher? The purpose of this study was to consider factors …

Reconstructing Our Ships: Navigating The Use Of Simulation In Csd, Carol C. Dudding

Teaching and Learning in Communication Sciences & Disorders

Simulations for clinical training is an example of a disruptive technology in that it offers great potential in the training and assessment of students and professionals in Communication Sciences and Disorders. As such, those considering adoption of simulations should anticipate the need for restructuring of the educational program in order to take full advantage of the benefits and minimize the unintended consequences.

Black While Leading: Unmasking The Anti-Black Lived Experiences Of Senior-Level Black Men Administrators At Historically White Institutions, Dujuan Eugene Smith

Theses and Dissertations

This study explored the anti-black lived experiences of 9 senior-level Black men who are administrators at Historically White Institutions. Black critical theory (BlackCrit) and theory of marginality and mattering are the guiding frameworks used to examine the lived experiences of the Black administrators. The purpose of this study was to reveal the ways that Black senior-level administrators process, navigate, and make meaning of their lived experiences and anti-blackness at HWIs. Critical ethnography was used as the research methodology to help reveal the personal reflections and strategies that Black men who are senior-level administrators engage in to combat the pervasiveness of …

The Experiences Of Black Women In Diversity Roles At 4-Year Predominantly White Institutions, Tristen Brena� Johnson

Theses and Dissertations

Many Black women professionals at predominantly White colleges and universities share similar experiences regarding racism, sexism, and classism at their institutions. However, there is a dearth of research regarding the experiences of Black women who specifically work in diversity related positions at four-year predominantly White institutions (PWI). The purpose of this study was to explore the lived experiences of Black women who hold diversity related roles at PWIs. For the purpose of this study, diversity positions were defined as roles held in housing and residence life as well as in multicultural affairs departments and centers. Using a qualitative research approach …

The Influence Of Instructor Mental Illness Disclosure On The Perceptions Of Mental Illness, Classroom Climate, Teacher Credibility, Homophily, And Social Attraction, Kirsten L. Bridgemen

Theses and Dissertations

This study uses the lens of Communication Privacy Management theory to analyze the impact an instructor’s depth of disclosure of their mental illness can have on mental illness stigmatization, classroom climate, as well as teacher credibility, homophily, and social attraction. Participants responded to a series of quantitative-based questions regarding a hypothetical syllabus with varied levels of a teacher disclosing their mental illness. Results indicated that none of the investigated dependent variables were negatively affected by the hypothetical instructor’s disclosure, and mental illness stigmatization was lessened. Implications, limitations, and areas for future research are discussed.

Small-Town Living: Do Illinois Universities Understand The Rural College Student?, Erik Andrew Dalmasso

Theses and Dissertations

Rural students are confronted with unique challenges when considering postsecondary choices. According to McShane and Smarick (2018), scholarship on this overarching issue is limited, as it is “often shunted to specialized journals that have not been able to integrate findings into the broader education policy conversation” (p. 1). Rural students, and to a broader extent, rural education have little voice in the postsecondary pathways that have been created within higher education (Goldman, 2019). Recruitment of rural students, financial aid policy, remediation/developmental programming, state and federal postsecondary legislation have largely treated rural students in tandem with their urban and suburban peers, …

An Analysis Of Campus Services For International Students At Institutions In The Midwest, Sylvia Miriyam Findlay

Theses and Dissertations

Higher education campuses are becoming ethnoculturally diverse with the influx of international students from various parts of the world and must modify their international student recruitment and enrollment strategies in response to this trend. The purpose of this study was to examine the perceptions of student affairs personnel to campus services for international students by comparing what should be provided to what is being offered. The study also attempts to identify the gap in their perceptions. Services identified in the literature were examined using the Briggs and Ammigan (2017) collaborative programming and outreach model, which combined concepts of student engagement …

Exploring The Relationship Between Members Of Lifelong Learning Institutes And Host Institutions, Jon Charles Neidy

Theses and Dissertations

The purpose of this study is to examine the relationship between an individual’s involvement in Lifelong Learning Institutes (LLIs) and his or her propensity for philanthropic giving to the institute or its hosting college or university. The dataset was acquired through a survey administered to eleven Osher Lifelong Learning Institutes (OLLIs) in the United States. Data analysis was conducted on seven research questions which explored how the length, type, and frequency of participation, as well as the level satisfaction, commitment, and feelings of community may relate to an LLI participant’s inclination to donate. The findings of this study reveal these …

Answering The “More And Cheaper ” Push Of The Completion Agenda: What Does It Cost An Illinois Public University To Deliver A Bachelor’S Degree?, Melissa R. Pitcock

Theses and Dissertations

Using readily available data, this study estimated the costs incurred by an Illinois public university to deliver a bachelor’s degree. Building on previous scholarship, the study used the transcript (based on the graduate’s path to the degree) and catalog (based on the major’s requirements listed in the university catalog) approaches to estimate costs, from three administrative purviews, for native and transfer students graduating from six different academic areas in fiscal 2015. Costs per credit hour were gathered from data prepared annually by the university for the state’s board of higher education.

A primary finding of this study was that costs …