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Community College Education Administration Commons™
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Full-Text Articles in Community College Education Administration
Examining The Relationship Between Perceptions Of Service Quality, Student Satisfaction, And Intention To Persist At Different Higher Education Institutions, Denise Hardesty, Aaron W. Hughey
Examining The Relationship Between Perceptions Of Service Quality, Student Satisfaction, And Intention To Persist At Different Higher Education Institutions, Denise Hardesty, Aaron W. Hughey
Counseling & Student Affairs Faculty Publications
Using a correlational research design, this quantitative, descriptive study was conducted at a two-year community college and a four-year public university. A modified version of the Perceived Service Quality (PSQ) instrument was used to survey full-time, undergraduate students at each institution to examine perceptinos of service quality and whether those perceptions impact a student's decision to return the next semester. Students at both institutions in the study reported a high level of satisfaction in all three primary dimensions of service quality; no significant differences were found to exist in the way in which service quality is perceived by students based …
Ua42/3/2 Challenging The Spirit Strategic Plan, Wku Glasgow
Ua42/3/2 Challenging The Spirit Strategic Plan, Wku Glasgow
WKU Administration Documents
Strategic plan for 2014-2019.
Ua42/3/2 Challenging The Spirit Action Plan, Wku Glasgow
Ua42/3/2 Challenging The Spirit Action Plan, Wku Glasgow
WKU Administration Documents
Strategic plan workbook for 2014-2019.
Ua42/3/2 Wku Glasgow Factbook, Wku Glasgow
Ua42/3/2 Wku Glasgow Factbook, Wku Glasgow
WKU Administration Documents
WKU Glasgow factbook.
Ua42/3/2 Wku Glasgow Factbook, Wku Glasgow
Ua42/3/2 Wku Glasgow Factbook, Wku Glasgow
WKU Administration Documents
WKU Glasgow factbook.
Ua3/7/1 Presentation To The Council On Higher Education, Kern Alexander
Ua3/7/1 Presentation To The Council On Higher Education, Kern Alexander
WKU Administration Documents
Presentation of statistics regarding Kentucky universities' extended campuses, community colleges, enrollment, appropriations and comparisons with universities in surrounding states.