Educational Administration and Supervision Commons^™

How Do Tuition Benefits Affect University Staff Retention, Social Connection, And Institutional Commitment?, Lian A. Harris

Theses and Dissertations

Employee retention is costly for many companies, including colleges and universities. Tuition benefits have been shown to be helpful in recruitment and retention. This study looked at how tuition benefits used by university staff members affected turnover intentions, workplace belonging and institutional commitment. Benefits eligible university staff members, who were in primarily non-teaching roles at one rural, four-years land grant university were asked to complete an electronic survey, and 250 responses were collected. To measure the variables of interest the survey combined scale items representing each of the dependent variables; turnover intention (Bothma & Roodt, 2013), workplace belonging (Jena & …

Translating Theory Into Practice: Mediating Academic Advising Reform At Scale Through Improvement Science, Joshua Black

Theses and Dissertations

Improving student outcomes at community colleges is a difficult, multifaceted problem. While no single approach can be a panacea for such a challenging problem of practice, Guided Pathways (GP) research suggests a scalable reform model that may ultimately help to improve the underlying systems and structures colleges have designed to support their students, and in turn, may help colleges to achieve the goal of improved student outcomes more consistently. Because of the breadth of the GP model’s recommendations for reform, however, implementation is complex. To be effective, each of the reforms must be localized, adopted, and brought to scale within …

Sustaining Private Higher Education Institutions’ Quality With Expandability And Inclusivity, Amal Salah

Theses and Dissertations

Abstract The private higher education sector in Egypt is rapidly expanding. The Government of Egypt (GOE) supports its growth by providing legislation and incentives with the main objective of offering high-quality higher education to the growing youth bulge. Private universities react to the successive economic crises by raising their fees in order to maintain the quality of education. In the absence of supporting financial schemes for individual students, the surge in fees perpetuates inequity in access to private higher education for the lower socio-economic strata of the Egyptian society. This paper aims to address a gap in research concerning the …

Barriers To Success In Higher Education For Second-Generation Caribbean American Men, Leonard S. Breton

Theses and Dissertations

While the United States may be progressing, second-generation Caribbean American men, those with at least one foreign-born parent (US Census Bureau, 2016), are a population that, despite literature addressing benefits and detriments of their cultural experiences, still warrants continued examination through empirical testing (Lyttle et al., 2011). These students have a range of factors that make them nontraditional students. Challenges such as racism, sexual and ethnic identity, and generational status in this country can be compounded when cultural perspectives of immigrant families are factored in. Caribbean American men are guided by learned behaviors and cultural traditions that influence training and …

Enacting Change In Student Support Services To Meet The Needs Of Evolving Student Demographics, Justin Schuch

Theses and Dissertations

This qualitative study examined the change management leadership strategies employed by Chief Student Affairs Officers (CSAOs) to address the needs of an increasingly diverse student population at midwestern institutions of higher education. The change management leadership strategies employed by seven CSAOs to address the mismatch between the increasing diversity of college student populations and the institutions’ readiness to meet these students' diverse needs were drawn from using in-depth interviews, review of enrollment data, and institutional planning documents. The three research questions guiding this study yielded four major themes. The first theme is related to how CSAOs identify areas for development …

Improving Student Behavior And Safety On Bus Route 40 Through A Team-Based Climate Intervention, Kathleen M. Lopez Rodriguez

Theses and Dissertations

Student transportation is a daily yet often overlooked component of school climate, safety, and equity. This Dissertation in Practice (DiP), aligned with Carnegie Project on the Education Doctorate (CPED) principles of inquiry, collaboration, and continuous improvement, examined how a structured, team-based intervention could improve student behavior and bus climate on Bus Route 40 at Pinecrest Primary School. Guided by improvement science principles and grounded in a commitment to equity, the study applied a 90-day Plan–Do–Study–Act (PDSA) cycle to test and refine strategies aimed at fostering safety, belonging, and accountability among students. The intervention organized students into color-coded teams that earned …

From Likes To Enrollment: How Social Networking Sites Shape College Decision-Making, David Hermann

Theses and Dissertations

This study applied Chickering and Reisser’s seven vectors of student development (1993), MacMillan’s existential framework (2009), and Chickering and Gamson’s principles for good practice in undergraduate education (1999) as guiding theoretical and conceptual frameworks. These perspectives informed the analysis of voices from young adults in rural communities and explored how recently graduated high school students perceived their use of social networking sites (SNSs) in the college search and decision-making process. I developed five overarching themes from the qualitative data: 1) informational role of social media, 2) visual media and campus impressions, 3) authenticity, peer influence, and human connection, 4) frustrations, …

Building Student-Teacher Relational Trust Through The Promotion Of Student Voice Initiatives, Scott Scherquist

Theses and Dissertations

This Dissertation in Practice investigated how student voice initiatives can strengthen student–teacher relational trust within an urban Pre-kindergarten through eighth grade (PreK-8) school serving a predominantly Black student population. Grounded in Khalifa’s (2018) Culturally Responsive School Leadership framework, the study implemented a 90-day cycle of inquiry focused on a three-part pathway intervention: the establishment of a Student Voice Committee, professional development on culturally responsive practices, and Student Consultation for School Change. A convergent mixed methods design was employed, combining two administrations of the 5Essentials Survey with pre- and post-intervention interviews of students and teachers. Findings revealed disparities between student and …

Turning The Page On Toxic Friendships: How Stories Can Transform Female Friendships, Ericka Renee Bush

Theses and Dissertations

Relational aggression, subtle behaviors such as gossip, exclusion, and social manipulation, can significantly undermine female students’ sense of belonging, peer relationships, and engagement in school. At Sinclair Intermediate School, Illinois 5Essentials Survey data revealed a sharp decline in peer relationship scores among female students, along with evidence gathered through student interviews, analysis of bullying report forms, and observation from an SEL lesson. This Dissertation in Practice investigates how a targeted intervention, Turning the Page on Toxic Friendships: How Stories Can Transform Female Friendships, can strengthen female peer relationships through bibliotherapy. Grounded in Carnegie Project on the Education Doctorate principles and …

Navigating Intelligence: Exploring The Social Implications Of Smartness For Economically Disadvantaged Black Boys, Errika Tenise Baker Perkins

Theses and Dissertations

With a focus on how perceptions of race and socioeconomic class interact to influence friendships and peer acceptability, this study examined the social experiences of Black males with academic potential who come from low-income families. Using Critical Race Theory (CRT), Du Bois’ concept of double consciousness, and the framework of racial opportunity cost as guiding frameworks, the study examined how “smartness” functions as a cultural practice tethered to whiteness and how these dynamics affect identity and belonging.

This study was conducted using a qualitative research design, leveraging an interpretivist paradigm. To extract the stories of the research participants, semi-structured interviews …

The Invisible Tapestry Of Whiteness: A Phenomenological Study Of Campus Artifacts At A Historically White University, Shaun N. Crisler

Theses and Dissertations

BIPOC students at historically white colleges and universities (HwCU) often experience rejection, isolation, and marginalization in campus environments that remain unwelcoming and racially hostile. While research highlights the negative impact of these climates on student success, few studies interrogate whiteness as a structural force, shaping institutional culture and sustaining racial inequities. This study examines how whiteness is embedded in campus artifacts—including history, demography, curriculum, learning environment, climate, symbols, traditions, and spaces—and how it impacts BIPOC students' experiences.

Using a phenomenological approach, this study engaged 15 BIPOC students at Partly Cloudy University through surveys and interviews. Data were analyzed using critical …

Black Adolecent Girls' Perceptions Of Dress Code Violations, Pat A. Carpenter

Theses and Dissertations

This study explored the experiences of Black adolescent girls at Wellington Middle School (pseudonym) regarding dress code policies and the disciplinary actions associated with their attire. Through the analysis of disciplinary data, qualitative interviews, and a review of relevant literature, the research aimed to uncover potential racial biases within dress code policies and their enforcement. Preliminary insights indicated that such measures may contribute to broader patterns of racial discrimination and inequity in the education system, impacting the academic and social development of these students. The study goals were to emphasize the need for policy reforms and advocate for the development …

Teaching Under Political Influence: A Multiple Case-Study Examining The Impact Of Curricular Restriction Policy On Community-Connected Instruction (Cci) In Full-Service Community Schools (Fscs), Isaiah Moore

Theses and Dissertations

Scholars describe the political landscape as polarized, where partisanship —loyalty to a particular political party— dictates one’s beliefs. In education, this partisanship is best exhibited through conservative policy restricting curricula regarding race, racism's pervasiveness, gender identity, and how history is taught in public schools. Conversely, Community-Connected Instruction (CCI) affirms students’ culture and builds critical thinking skills in an authentic environment. While studies suggest its benefits to students, the current curricular restriction policy challenges its usage. This form of teaching is closely associated with Full-Service Community Schools (FSCS), which primarily serve underserved student populations. This study examines how FSCS educators in …

Cultivating Counter-Stories To Deficit Narrative Of Students: A Literacy Problem Of Practice, Amanda Brown

Theses and Dissertations

In urban schools across the United States, literacy outcomes remain inequitable, especially for BIPOC students and those living in poverty. In District 17, the mandate to rigidly implement a purchased curriculum resource reinforces deficit-oriented views of student ability and limits teachers’ professional agency to adjust instruction based on formative data. As a result, instruction becomes disconnected from student needs and identities, further exacerbating literacy inequities.

Guided by Mintrop’s cycle of inquiry, this qualitative study examined how participation in a 90-day inquiry cycle influenced the narratives teachers constructed about their students’ literacy abilities. Kindergarten through third grade teachers collaboratively planned and …

How Latine College Students Experience, Maneuver, And Navigate Within The Colonizing Notion Of Smartness, Jasmine Jetton-Gonzales

Theses and Dissertations

This study explores how Latine college students, particularly those who are the first in their family to attend college, navigate and maneuver within the dominating colonizing notion of smartness in academia. Rooted in an Anglo-centric educational framework, the American education system often marginalizes Latine students by devaluing their cultural and linguistic knowledge while upholding Eurocentric standards of intelligence. Using a qualitative critical research approach, this study employs testimonios to examine the lived experiences of Latine college graduates in Illinois. Findings reveal that Latine students frequently encounter systemic barriers that challenge their academic identity, including racialized perceptions of intelligence, institutionalized deficit …

Perceptions Of University Staff Member Organizational Belonging In Higher Education: A Quantitative Analysis, Amanda Mcknight Baine

Theses and Dissertations

The purpose of this study is to examine organizational belonging among staff members working in higher education. While staff members are vital to the operations, maintenance and overall organizational function of higher education institutions, this group represents a seldom studied population. Given their essential role and the impact of the pandemic on work life perspectives, it is important to recognize the experiences of staff members and seek to understand current perceptions of organizational belonging with implications from retention to work quality. To measure organizational belonging, a modified survey developed by Blau et al. (2023) was used, looking at 4 scale …

Sweating The Small Stuff: Exploring Consequence Assignments And Academic Outcomes In A No-Excuses Charter Network, John G. Stevens

Theses and Dissertations

Schools utilize a range of consequences to maintain order and safety. Some employ zero-tolerance policies accompanied by exclusionary tactics like suspension (Martinez, 2009; Muschert et al., 2014). Suspensions are criticized for their disproportionate assignment to students who are Black, male, assigned an IEP, and receiving lunch assistance (Cholewa et al., 2018; Skiba et al., 2002), as well as their deleterious associations with academic achievement (Chu & Ready, 2018; Morris & Perry, 2014; Noltemeyer et al., 2015). Charter schools espousing a no-excuses philosophy often adopt a “Sweat-the-Small-Stuff” (STSS) approach focused on correcting minor (mis)behaviors to prevent more egregious ones (Whitman, 2008). …

Black Mph Internship Experiences In Racialized Organizations: Critical Counter-Narratives For A More Racially Just Public Health Workforce, Zach Jenkins

Theses and Dissertations

Internships are a vital component of Master of Public Health (MPH) programs. Despite 14% of MPH students identifying as Black, limited research has examined their internship experiences. This is particularly troubling given the racial demographics of the public health workforce and the racialized nature of most public health organizations. Using critical race theory (CRT) as a theoretical framework and critical counter-narrative as a methodology, this study sought to answer the following research questions: 1) How do Black MPH students describe their racialized experiences in their internships? and 2) What are the implications of Black MPH students’ narratives for policies and …

A Wrong Made Right: A Qualitative Cross-Case Comparison Study Examining Program Influences On College Readiness, Persistence, And Student Success Outcomes At A Predominantly White University And Historically Black College, Richard Harper

Theses and Dissertations

The increase of underprepared students entering college decreases persistence and graduation rates at postsecondary institutions, ultimately declining degree attainment and social mobility of American citizens (U.S. Department of Education, 2016, McGuire, 2018). ACT, Inc. (2017) data suggests that overwhelming percentages of high school graduates are academically underprepared and are not college-ready. Moreover, an overwhelming number of academically underprepared students come from historically underrepresented populations. To help increase access and college readiness among these populations, specialized programs and services must be implemented to ensure these students are successful at the college level. The Dr. Charles W. Donaldson Scholars Academy is a …

Examining How Artistic Expression In The Classroom Can Increase Students' Academic Performance And Understanding Of Course Material, Jake Taylor Marrazzo

Theses and Dissertations

This qualitative research study examined how artistic expression in the classroom can increase students’ academic performance and understanding of course material. This study consisted of graduate students in the Masters of Arts in Higher Education program at Rowan University, during the Fall/Spring 2023-2024 semesters, enrolled in at least one of the following courses: Crisis Management, Higher Education in America, and The College Student. The study utilized an artistic expression activity, painting, in connection with participants' course material and readings to understand the benefits of artistic expression on student success in the classroom. Some findings of this study show that artistic …

The "Essence" From Within: A Phenomenological Study Examining The Lived Experiences Of Racial And Ethnic Minoritized Women (Raemw) Senior Level Administrators At 4-Year Predominately White Institutions (Pwis) In The United States (U.S.), Felicia Crockett

Theses and Dissertations

The purpose of this study was to explore the experiences of senior level RAEMW administrators who work at 4-year PWIs in the U.S. and analyze the impact of institutional environments on their success. The theories that guided this study were: Crenshaw’s (1994; 1989; 2015) intersectionality framework and four tenets of CRT which include counter-storytelling, the permanence of racism, interest convergence, and intersectionality (Hiraldo, 2010, 2019). This study was guided by the three research questions: 1) How do RAEMW senior level administrators describe their experiences navigating higher education, 2) How do senior level RAEMW administrators describe the impact of institutional environments …

Social Support Of First-Generation College Applicants During The Transition To College Onboarding Phase: A Mixed Methods Sequential Explanatory Case Study, Amanda Dawn Coltri

Theses and Dissertations

This mixed methods case study sought to explain first-generation college applicant melt with respect to support provided through a digital onboarding platform at State University. Data were analyzed to understand use of the platform for social support purposes, resulting in a predictive model that demonstrated social support was a greater predictor of melt among first-generation college applicants than both distance from home and adjusted gross income. Additionally, staff were interviewed regarding support practices and platform usage. Three key findings emerged: the onboarding platform did not provide adequate support to applicants; enrollment management staff scrambled to compensate for this support gap; …

The Journey Toward Ascension: Understanding The Narratives Of Latinx Women In K-12 School Principalship, Manuela Jimenez

Theses and Dissertations

This study explored the unique leadership journeys of Latinx women holding principal positions in K-12 schools across New Jersey. The research findings revealed that these women's career paths were significantly influenced by their social identity characteristics, specifically as female Latinx individuals. The study serves as a crucial reminder to challenge and eliminate negative perceptions and biases towards Latina school principals and their leadership growth and methodologies. The study focused on the leadership journeys of Latinx women holding principal positions in K-12 schools in New Jersey. The findings also showed that their career paths were aided by their social identity characteristics …

“What Factors Cause African American Males To Persist Or Depart Before The End Of Their Second Year Of College?”, Rickey Dornell Thompson Jr.

Theses and Dissertations

The purpose of this pilot study was to investigate how African American male students persist through or depart before the end of the second year of their college journey. African American male students tend to drop out of college after their first year and sometimes after their first semester of college. There were several variables and themes that emerged in this study. The dependent variable is the persistence of African American males through their second year of college. The mediating variables, that aimed to explain the relationship between the dependent and independent variables were extrinsic motivation and intrinsic motivation. The …

Job Experience And Educational Preparation Factors In Recruitment And Retention Of Hall Directors, Eric M. Finkelstein

Theses and Dissertations

Student affairs practitioners in higher education have been leaving the field at an alarming rate (National Association of Student Personnel Administrators, 2022). As personnel working on the front lines in efforts related to student success and retention, early-career incumbents in these positions experiencing such high rates of attrition presents an existential crisis to student affairs as a profession (Fosnacht et al., 2021). This study examined the job experience of early-career housing professionals and its relationship to retention to their positions. The study received endorsed research status by Association of College and University Housing Officers-International (ACUHO-I) in 2023. The study looked …

Early Identification Of Students At Academic Risk Based On Learning Management System Log Data, Roger Sheng So

Theses and Dissertations

Understanding student engagement with the institution from the first day of classes to the end of the semester would help inform the institution of the potential risk that a student will drop out of a class or of the school. Learning Management Systems (LMS) record student interactions with the system and might be able to be used to identify students who are at academic risk. The scope of this study is to retrospectively analyze first-year student activity for the Spring 2022 semester for early warning signs worthy of intervention. A student risk assessment will be determined by reviewing student LMS …

The Transparency Problem In Higher Education Administration: Using A Grounded Theory To Create A Model For Rebuilding Trust, Linda Romano

Theses and Dissertations

Tuition-dependent higher education institutions face myriad external and internal challenges, including waning public confidence, demographic shifts, systemic sluggishness, and reduced workforces. Research on higher education administration tends to focus on senior-level leaders, with the operational experience of rank-and-file administrators largely absent from scholarly inquiry. This research endeavors to address the gaps in research by centering the experiences of entry and mid-level non-unionized administrators at tuition-dependent institutions. Guided by systems theory and using Kathy Charmaz’s Constructivist Grounded Theory methodological approach, this research presents a grounded theory of broken trust and a foundational pipeline model to mitigate this breakdown in trust and …

Navigating The Maze: Women Experiences Transitioning From Faculty To High-Level Administration In Four-Year Postsecondary Institutions In The United States, Jonathan Hubbell

Theses and Dissertations

This dissertation explores the experiences of women transitioning from faculty roles to high-level administrative positions within four-year postsecondary institutions in the United States. Utilizing a phenomenological approach, this study investigates the strategies, challenges, and successes of nine women who have navigated this career progression, highlighting the systemic barriers they faced and the resilience they developed along the way. Through the lens of resiliency theory and intersectionality, the research examines how women balance personal and professional obligations, overcome institutional barriers, and utilize mentorship networks to support their advancement. From the in-depth interviews, four themes emerged: (a) adaptability, (b) resilience, (c) mentoring, …

Midwest Midlevel Professionals' Perspective On Their Entry-Level Experience: Supervisor Leadership And Its Effect On Employee Retention, Joseph Thomas

Theses and Dissertations

For the past three decades, new professionals have been leaving the student affairs field at alarming rates, with around 50% departing within five years of completing their master’s degrees. While numerous studies have explored the reasons behind this exodus, few have examined why the other 50% remain. Moreover, limited research has investigated how servant leadership impacts the retention of these professionals. This basic interpretive qualitative study aimed to understand how leadership’s focus on employee needs influences retention, using the lived experiences of eight mid-level student affairs professionals from large public institutions in the Midwest, each 5-7 years post-master’s degree. Thematic …

When Education And Qualifications Are Not Enough, Carla Hamilton-Yates

Theses and Dissertations

African-American women face substantial career barriers when seeking ascension to educational leadership. Numerous factors contribute to career advancement barriers, such as systemic, institutional challenges, organizational factors, personality, and individual contributors. Various systemic and managerial aspects, directly and indirectly, were considered barriers for African-American women when attempting to gain equity in the ascension process to leadership. Microaggressions, racism, and overt harassment in the workplace inhibit African-American women from advancing to leadership positions. The percentage of African-American principals is proportionately low compared to White principals. African-American employees are less likely to be promoted, wait longer for promotion, or are passed over for …