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Full-Text Articles in Community College Leadership

"Paradise...They Make You Feel At Home": A Case Study On Understanding The Role Of An Undocumented Student Resource Center And Its Influence On The College Journey Of Undocumented Students, Rosa Olivia Rosas Mar 2020

"Paradise...They Make You Feel At Home": A Case Study On Understanding The Role Of An Undocumented Student Resource Center And Its Influence On The College Journey Of Undocumented Students, Rosa Olivia Rosas

Electronic Theses, Projects, and Dissertations

Access to U.S. higher education for undocumented students has been challenging over the years despite recent legislative and organizational changes that have afforded some the opportunity to enroll in post-secondary institutions (Conger & Chellman, 2013; Juárez, 2017; Pérez, 2010). Of the approximately 65,000 undocumented students who graduate from high schools across the country every year, only 7,000-13,000 enroll in post-secondary institutions annually (Gildersleeve & Hernandez, 2012; Muñoz, 2013). However, most recent data reveal that an estimated 98,000 undocumented students graduate from high schools across the country every year (Zong & Batalova, 2019). Despite these challenges, undocumented students are resilient and …


Students' Performance, Satisfaction And Retention In A Hybrid And Traditional Face-To-Face Science Course, Principles Of Biology I, In A Community College, Abdallah Mohammad Matari Feb 2020

Students' Performance, Satisfaction And Retention In A Hybrid And Traditional Face-To-Face Science Course, Principles Of Biology I, In A Community College, Abdallah Mohammad Matari

Seton Hall University Dissertations and Theses (ETDs)

Hybrid teaching, comprised of both in-class and online teaching, is rapidly becoming a favorite mode of teaching and learning. Online and hybrid courses on have become more and more appealing to both higher education institutions and the students they serve. In particular, hybrid teaching has an increase appeal to community colleges as they serve a diverse student population with varied academic levels, cultural background, and personal responsibilities. Hybrid courses promotes flexibility in course scheduling options for students and enables institutions to accept more students without worrying about physical classroom space concerns. This study explored and compared students’ learning outcomes, satisfaction, …


The Perceived Factors That Influenced African American Male Students’ Persistence At A Southeastern Community College, Phygenia Flowers Young Feb 2020

The Perceived Factors That Influenced African American Male Students’ Persistence At A Southeastern Community College, Phygenia Flowers Young

Electronic Theses and Dissertations

This basic qualitative study examined the perceived factors that influenced African American male students’ persistence to acquire community college completion in the U.S. Southeast. It investigated the academic, cocurricular, and environmental intrinsic and extrinsic support systems of African American community college students who were successfully persisting toward degree obtainment. While the work highlights the challenges of these students as outlined in the published literature to frame their concerns, the study drew on Harper’s (2015) invitation to consider shifting the emphasis from Black male disadvantage to strategies that create an advantage using an antideficit framework. Harper’s (2010, 2012) antideficit achievement framework …


How Orientation Programs At West Virginia Community Colleges Affect Mid-Level Administrators' Perceptions Of Adjunct Faculty Quality, Gina M. Taylor Jan 2020

How Orientation Programs At West Virginia Community Colleges Affect Mid-Level Administrators' Perceptions Of Adjunct Faculty Quality, Gina M. Taylor

Theses, Dissertations and Capstones

The purpose of this descriptive study was to explore the relationship between the presence of orientation programs for adjunct faculty at West Virginia community and technical colleges and mid-level administrators’ perceptions of adjunct faculty quality. Using data obtained through an Internet-based questionnaire administered to 91 mid-level administrators at West Virginia community and technical colleges, the study resulted in several notable findings, many of which reinforced similar findings uncovered in the review of the literature. Most researchers agree that the results of high-quality orientation programs can be a tremendous asset to adjunct faculty, leading to an adjunct group that knows what …


I Don’T Really Work Here: Part-Time Faculty And The Adjunctification Of Higher Ed., Maggie Cawley Jan 2020

I Don’T Really Work Here: Part-Time Faculty And The Adjunctification Of Higher Ed., Maggie Cawley

West Chester University Master’s Theses

This critical action research thesis will explore the 40-year rise of adjunctification, the term coined to describe the increased reliance on adjunct and contingent labor in institutions of higher education. This thesis will examine adjunctification’s detrimental effects on teaching in higher education as a profession, on adjuncts and contingent teachers, and on students. Institutional overreliance on adjunct faculty as cheap, ad hoc labor flies in the face of the role that education should play in society: to develop student potentiality and capacity for critical thought. I believe that the casualization of teaching and the subsequent rise of adjunctification preclude these …


Exploring Appreciative Advising As An Equity Approach For African American Students: A Grounded Theory Study Of Academic Advisors At Predominantly White Institutions (Pwis), Valerie Harper Dec 2019

Exploring Appreciative Advising As An Equity Approach For African American Students: A Grounded Theory Study Of Academic Advisors At Predominantly White Institutions (Pwis), Valerie Harper

Electronic Theses and Dissertations

ABSTRACT

EXPLORING APPRECIATIVE ADVISING AS AN EQUITY APPROACH FOR AFRICAN AMERICAN STUDENTS: A GROUNDED THEORY STUDY OF ACADEMIC ADVISORS AT PREDOMINANTLY WHITE INSTITUTIONS (PWIs)

By

Valerie J. Harper

October 28, 2019

Dissertation supervised by Professor Gretchen Givens Generett

African American matriculation into postsecondary education continues to rise, but degree conferral remains low (Hoston, Graves, & Fleming-Randle, 2010). Arguably, Harper and Hurtado’s (2007) research, as far back as 1992, stated black students and other students of color have dealt with alienation, isolation, and stereotyping at PWIs; this continues to persist today (Lee, 2018), which may interrupt the academic success of African …


Book Review: Our Towns: A 100,000 Mile Journey Into The Heart Of America, Keith Morton Dec 2019

Book Review: Our Towns: A 100,000 Mile Journey Into The Heart Of America, Keith Morton

eJournal of Public Affairs

Book review of James and Deborah Fallows, Our towns: a 100,000 mile journey into the heart of America


Utilizing The College-Level Community Engagement Assessment Rubric To Identify Strengths, Weaknesses And Opportunities For Growth In Drexel University’S College Of Arts And Sciences, Cyndi R. Rickards, Jennifer Kebea, Brian Daley, Lawrence Souder Dec 2019

Utilizing The College-Level Community Engagement Assessment Rubric To Identify Strengths, Weaknesses And Opportunities For Growth In Drexel University’S College Of Arts And Sciences, Cyndi R. Rickards, Jennifer Kebea, Brian Daley, Lawrence Souder

eJournal of Public Affairs

The College of Arts and Sciences (CoAS), one of Drexel’s largest colleges, has intentionally aimed to grow and deepen its commitment to civic engagement across the last decade. CoAS has significantly demonstrated a commitment to community engagement by making it a funding priority and creating a leadership position to support engagement. Because of the varying levels and formats of the college’s efforts towards civic engagement, a process of assessment was needed. To channel our assessment efforts we adopted Saltmarsh and Middleton’s pilot assessment rubric. A group of seven engaged faculty from across the college and the Executive Director of the …


Leadership Theories And United States Demographic Shifts: Responsiveness In The Workplace, Sherry H. Latten, Jonathan Perez Dec 2019

Leadership Theories And United States Demographic Shifts: Responsiveness In The Workplace, Sherry H. Latten, Jonathan Perez

Journal of Research Initiatives

As the United States becomes increasingly more diverse, it is imperative that organizations consider the implications of their leadership pipeline. Given the differences that can exist by social identity groups in experiences, values, interests, and communications, it raises a question about the responsiveness of current leadership theories to the changing demographics. This article explores the responsiveness of transformational leadership, authentic leadership, and leader-member exchange (LMX) theory to the demographic changes as a means of helping organizations consider how existing leadership norms and theories need to be expanded to encompass the future population of leaders across race, sex, and age.


Balancing The Demands Of College And Athletics: First-Generation Female Student Athletes’ Perception Of The College Experience, Adrienne Rodriguez Dec 2019

Balancing The Demands Of College And Athletics: First-Generation Female Student Athletes’ Perception Of The College Experience, Adrienne Rodriguez

Theses & Dissertations

Research Focus. The launch of the 1972 Title IX regulation education amendment arrived at a pivotal time for women in sports. “Title IX recognized the uniqueness of intercollegiate athletics by permitting colleges and universities to have separate and equal athletic programs for women” (Hogshead-Makar, & Zimbalist, 2007, p. 2). As more women began to participate in sports, pressures to perform both competitively and academically presented different challenges for female athletes during their collegiate career. For a female student-athletes to be successful in both academics and athletics, the student-athlete must discover a means to sustain a reasonable balance academically and athletically …


Escapando Las Trampas: Teacher Preparation For Mexicanas, Monica Medrano Dec 2019

Escapando Las Trampas: Teacher Preparation For Mexicanas, Monica Medrano

Capstone Projects and Master's Theses

Developing Maestras face and overcome linguistic, academic and cultural forms of gatekeeping while trying to navigate through our current education system. For this Capstone Project, the impact that gatekeeping has on developing Maestras and how it affects their academic and professional aspirations was investigated. This is an important issue for developing Maestras, the University of Gringolandia as well as for the education system of Nepantla county. The success of developing Maestras Mexicanas closes the racial gap and directly impacts the student success rate within Nepantla county. The literature and data results analysis indicate that the gatekeeping practices that keep Mexicanas …


Queer Students’ Perceptions Of Inclusion At Abc Community College: A Phenomenology, Francis Canedo Dec 2019

Queer Students’ Perceptions Of Inclusion At Abc Community College: A Phenomenology, Francis Canedo

Electronic Theses and Dissertations

This qualitative study examined the lived experiences of Queer students at ABC Community College. Using phenomenology as its guiding framework, transcribed interviews were analyzed in order to seek the phenomenon of the experience. Examination of the literature suggested that Queer students’ experiences of discrimination could have a negative impact on academic achievement and that inclusive and affirming spaces have the opposite effect.

Further, Queer students search for affirming spaces from their faculty and peers, and the engagement these spaces provide may be good prognosticator academic achievement. When students are provided with inclusive spaces, they may be more likely to come …


The Effect Of Union Affiliation On Salary For Female Community College Faculty, Kathleen Kanz White Nov 2019

The Effect Of Union Affiliation On Salary For Female Community College Faculty, Kathleen Kanz White

Dissertations

There is a substantial pay disparity between the highest and lowest paid full-time community college faculty members, more so for women. Faculty unions, which are common at community colleges, are believed to increase pay equity, although research on unions is limited. This study provided evidence addressing gaps in the literature regarding the community college workforce and unionization in higher education. No previous research has been conducted at the community college level examining specific union affiliation and the role it plays in salary.

The purpose of the study was to examine salary variables for female community college faculty members employed in …


Community College Presidents' Perspectives On Campus Safety, Chad Christopher Sartini Oct 2019

Community College Presidents' Perspectives On Campus Safety, Chad Christopher Sartini

Educational Leadership & Workforce Development Theses & Dissertations

This study addressed the phenomenon of campus safety from the perspective of the community college president. The researcher employed a mixed methods design by surveying the community college presidents of one state community college system followed by in-depth interviews of three of the presidents of the same community college system. The quantitative inquiry used descriptive statistics to detail community college presidents’ knowledge and perceptions of campus safety. The qualitative inquiry employed case study analysis through in-depth interviews to develop a deeper understanding of the relationship between community college presidents and the phenomenon of campus safety.

The results of the study …


A Delphi Study: Retention Of Women In Leadership Positions In Stem Disciplines, Kimberly T. Luthi Oct 2019

A Delphi Study: Retention Of Women In Leadership Positions In Stem Disciplines, Kimberly T. Luthi

Educational Leadership & Workforce Development Theses & Dissertations

This Delphi study explores barriers and support systems that impact women’s professional advancement in STEM disciplines. There were 20 expert panelists who committed to participate in the study and 15 panelists completed the four rounds of the study after attrition. The panelists were selected based on specific criteria including educational background, diversity within STEM disciplines, experience as a former or current female administrator who served at two-year degree offering institutions, leadership and membership within women’s advocacy organizations in STEM and related workforce education fields, and depth of knowledge and understanding of the research questions. Through the four rounds of the …


From Developmental Education To Transfer And Bachelor’S Degree Attainment: A Study Of Community College Students’ Long-Term Outcomes, Kathryn Mahaffey Harvey Oct 2019

From Developmental Education To Transfer And Bachelor’S Degree Attainment: A Study Of Community College Students’ Long-Term Outcomes, Kathryn Mahaffey Harvey

Educational Leadership & Workforce Development Theses & Dissertations

Community college is the only pathway to higher education for many students. Jenkins and Fink (2016) reported that 40% of new college students entered higher education through a community college. Most of these students aspire to earn a bachelor’s degree (Fink 2014). In order to achieve their dream of bachelor’s degree attainment, many of these students need to first complete a series of developmental or remedial courses to become college-ready and begin taking curriculum courses. The purpose of this study was to analyze the relationship between developmental education course completion and transfer success by comparing the longitudinal outcomes of students …


Cross-Cultural Considerations: Raising Language Teachers Awareness About The Importance Of Multiculturalism, Abir El Shaban Sep 2019

Cross-Cultural Considerations: Raising Language Teachers Awareness About The Importance Of Multiculturalism, Abir El Shaban

Journal of Research Initiatives

Abstract

With the worldwide use of English as a second language (ESL) and globalization, teachers are expected to understand, acknowledge and interact with culturally and linguistically diverse students and integrate their linguistic and multicultural backgrounds in classroom settings. Teachers need to be multicultural to be able to successfully impact their students to be multicultural. This paper provides English language teachers with valuable recommendations based on cross-cultural studies and my experience, as an ESL teacher, on how to be responsive to students from different cultures to empower and enhance their language proficiency skills.


Examining Feminist Consciousness In Lgbtq University Constituencies, John P. Cullen, Angela Clark-Taylor, Catherine Faurot, Alysha Alani, Catherine Cerulli Sep 2019

Examining Feminist Consciousness In Lgbtq University Constituencies, John P. Cullen, Angela Clark-Taylor, Catherine Faurot, Alysha Alani, Catherine Cerulli

New York Journal of Student Affairs

There is little data on the perception of LGBTQ constituencies toward feminism. We conducted focus groups on our campus and within the surrounding community on perspectives of LGBTQ students, university-employed gay men, community-based transgender individuals, and community-based gay men toward feminism. We analyzed findings using Bem’s gender schema and Ridgeway’s construct of individual, interactional, and institutional aspects of gender identity. Our results show the majority of our LGBTQ focus groups held positive views toward feminism, associating it with equality for all genders and social justice, with the exception of community-based gay men, who negatively associated feminism solely with women’s rights.


Dual Degree Program Guidebook, Student Affairs And Enrollment Management Sep 2019

Dual Degree Program Guidebook, Student Affairs And Enrollment Management

Student Affairs Reports

This Guidebook is designed to encourage unprecedented cooperation between four-year institutions and community colleges. The advice goes far beyond articulation to creating a culture of cooperation and inclusion.

From the time of widespread establishment of community colleges until now, clearing a pathway from the two-year college to baccalaureate graduation was assumed to be the sole responsibility of the community college. The university or liberal arts college served more as gatekeeper than facilitator. As a result, community college students, often the first in their families to pursue post-secondary education, were expected to navigate two complex bureaucracies with help only from the …


How Does Performance Funding Impact The Open Access Mission Of Community Colleges In Massachusetts?, Walter T. Brooks Sep 2019

How Does Performance Funding Impact The Open Access Mission Of Community Colleges In Massachusetts?, Walter T. Brooks

Theses and Dissertations

The purpose of this case study of four community colleges was to determine if the Massachusetts Performance Funding Formula (MAPFF) has negatively impacted access in two threats to access: 1) decreased affordability; and 2) restriction of admissions, enrollment, and recruitment in fiscal years 2014, 2015, and 2016. Participating senior administrators provided their perceptions of how the Massachusetts Performance Funding Formula impacted student access and their institutions. Access was negatively impacted by decreased affordability due to significant increases to tuition and fees the students pay. Access was also negatively impacted by a reduction and elimination of programs, courses, and sections.


Black Male College Persistence: A Phenomenological Collective Of Familial And Social Motivators, Tyson Beale, Lavar Charleston, Adriel A. Hilton Sep 2019

Black Male College Persistence: A Phenomenological Collective Of Familial And Social Motivators, Tyson Beale, Lavar Charleston, Adriel A. Hilton

Journal of Research Initiatives

This study examined familial differences between Black males not pre-categorized as high achieving or unprepared for college. The article highlights student persistence and examines the critical components in social and environmental arrangements. While there is evidence that some Black men never graduate college, this is not reflective of all Black men. Many do earn a baccalaureate degree, pursue graduate study, and diversify the workforce. This phenomenological study captures the voices of those who have persisted in higher education and concludes with implications for institutional practice and future research. Social capital, hyper-masculinity, and exchange theories guided this study.


Blending Credit & Non-Credit Courses: Best Practices, Opportunities, Barriers, Keisha Samuels, M. Todd Estes, Heather Eckman, Kelly Gillerlain, Shanda Jenkins, Wendy Miller-Edwards, Olivia Reinauer, Nicole Walker Jul 2019

Blending Credit & Non-Credit Courses: Best Practices, Opportunities, Barriers, Keisha Samuels, M. Todd Estes, Heather Eckman, Kelly Gillerlain, Shanda Jenkins, Wendy Miller-Edwards, Olivia Reinauer, Nicole Walker

Inquiry: The Journal of the Virginia Community Colleges

Community colleges offer an array of programs designed to help students meet different goals. Noncredit education provides training for students seeking targeted, often shorter, courses for personal and professional enrichment (Cohen, Brawer, & Kisker, 2014). Many community colleges are now increasingly emphasizing noncredit workforce education as they support regional workforce development efforts and strive to meet the needs of their local industry partners (Van Noy, Jacobs, Korey, Bailey, & Hughes, 2008). Despite the millions of students enrolled in these courses and their potential to generate revenue for the institutions delivering programs, Voorhees and Milam (2005) refer to noncredit community college …


Accelerating Student Success: The Case For Corequisite Instruction, Maggie Emblom-Callahan, Nekisha Burgess-Palm, Sandra Davis, Amanda Decker, Heather Diritto, Shana Dix, Camisha Parker, Eric Styles Jul 2019

Accelerating Student Success: The Case For Corequisite Instruction, Maggie Emblom-Callahan, Nekisha Burgess-Palm, Sandra Davis, Amanda Decker, Heather Diritto, Shana Dix, Camisha Parker, Eric Styles

Inquiry: The Journal of the Virginia Community Colleges

The successes of corequisite remediation courses and supplemental instruction over traditional remediation courses such as the modular Math Essentials have been widely and recently documented (Logue, Watanabe-Rose, & Douglas, 2016). Corequisite reform is an important strategy to improve student completion of higher education goals. A robust corequisite model integrates gateway course content with lifelong tools such as time management and study skills that help students beyond the scope of one course. Corequisite remediation may not completely eliminate developmental courses; however, “a fundamental redesign of the support system for academically underprepared students” will include corequisite remediation (Vandal, 2014). This broader “support …


Promoting The Value Of Career Education Programs, David Howell, Maryanne Serignese, Shawn Anderson, Rachel Dodson, Joshua Mcdowell, Jesse Miller, Dana Newcomer, Regina Sanders, Brooklyn Shehan Jul 2019

Promoting The Value Of Career Education Programs, David Howell, Maryanne Serignese, Shawn Anderson, Rachel Dodson, Joshua Mcdowell, Jesse Miller, Dana Newcomer, Regina Sanders, Brooklyn Shehan

Inquiry: The Journal of the Virginia Community Colleges

12.5 million secondary and postsecondary students are currently enrolled in Career and Technical Education (CTE) programs in the United States (“Career,” 2019). CTE programs provide students with the academic skills, technical skills, knowledge, and training necessary to succeed in future careers and to become lifelong learners (“Career,” 2019). Students are prepared for the workplace as a result of a competency-based learning approach and through partnerships with local employers who provide hands-on experience and work-based learning opportunities (“Career,” 2019). By 2020, 65 percent of American jobs will require some postsecondary education or training, with half of these positions requiring an associate …


Taking The Leap (Learner Engaged Advising Programs): Vccs Advising Practices And Recommendations, Valerie Burge-Hall, Latoya Garrison, Leigh Giles-Brown, Dan Lepore, Melanie Mcnall, Christine Pauly, Andrew Quinn, Lisa Vaughn Jordan Jul 2019

Taking The Leap (Learner Engaged Advising Programs): Vccs Advising Practices And Recommendations, Valerie Burge-Hall, Latoya Garrison, Leigh Giles-Brown, Dan Lepore, Melanie Mcnall, Christine Pauly, Andrew Quinn, Lisa Vaughn Jordan

Inquiry: The Journal of the Virginia Community Colleges

The Virginia Community College System (VCCS) administration identified the need for adequate and proactive advising programs to foster student success. This paper presents a review of “best practices” in advising to determine commonalities, provides a comparison with current VCCS advising practices, and offers recommendations that support the goal of ensuring high quality advising programs.


Communication And Data Sharing Between K-12 And Community Colleges, Beth Page, Jacob Surratt, Debbie Bond, Mitzi Jones, Josh Meyer, Amy Webster, Brian Wright Jul 2019

Communication And Data Sharing Between K-12 And Community Colleges, Beth Page, Jacob Surratt, Debbie Bond, Mitzi Jones, Josh Meyer, Amy Webster, Brian Wright

Inquiry: The Journal of the Virginia Community Colleges

This report investigates communication and data sharing between K-12 and community colleges to identify best practices. This wide-ranging topic encompassed many efforts that impact student recruitment, retention and success in their postsecondary education. To prioritize the most pressing issues, this report focuses on recent system-wide findings and recommendations. In 2016, the Virginia General Assembly directed the Joint Legislative Audit and Review Commission (JLARC) to review the VCCS, a process that had not been done since 1991. The JLARC report in 2017 stated that a relatively low percentage of community college students obtain a degree or credential (39 percent). In addition …


Improving Transferability Case Studies: 'Building A Better Bridge To The Bachelor's', Tamra Lipscomb, Cindy Wallin, David Braun, Katherine Clatterbuck, Faison Dana, Leonda Keniston, John Lipp, Christian Mason Jul 2019

Improving Transferability Case Studies: 'Building A Better Bridge To The Bachelor's', Tamra Lipscomb, Cindy Wallin, David Braun, Katherine Clatterbuck, Faison Dana, Leonda Keniston, John Lipp, Christian Mason

Inquiry: The Journal of the Virginia Community Colleges

Many Virginians aspiring to earn a four-year degree intentionally begin their journey at one of the 23 community colleges within the Virginia Community College System (VCCS). In concert with those aspirations, the VCCS is committed to providing its residents an affordable and accessible program of study that prepares them to transfer and earn a bachelor’s degree at any one of Virginia’s colleges and universities. The establishment of an affordable and accessible pathway was one of the emanating purposes of the community college (Mellow & Heelan, 2015). The dream of affordable transfer education is one of three key legislative efforts of …


Increasing Success With Online Degree Courses And Programs In The Vccs, Thomas Chatman, Dave Dick, Paula Ford, Pamela Henry, Kim Hobert, Miles Keller, Kevin Riley, Christina Tidwell, Roberta Wright Jul 2019

Increasing Success With Online Degree Courses And Programs In The Vccs, Thomas Chatman, Dave Dick, Paula Ford, Pamela Henry, Kim Hobert, Miles Keller, Kevin Riley, Christina Tidwell, Roberta Wright

Inquiry: The Journal of the Virginia Community Colleges

Over the last three years, 724,116 online courses were attempted within the Virginia Community College System (VCCS). From these attempts, 206,533 resulted in a grade of D or F or a withdrawal, accounting for 29% of all attempted online courses (Virginia Community College System, 2015). This does not account for the students who may have dropped the course early in the semester to avoid academic and/or financial consequences. Studies have shown that students who do not experience success in their courses drop out significantly more than their counterparts (Thayer, 1973). Additionally, these students experience delayed degree or certificate completions, higher …


Using Artificial Intelligence To Enhance Educational Opportunities And Student Services In Higher Education, Mandy Barrett, Lisa Branson, Sheryl Carter, Frank Deleon, Justin Ellis, Cirrus Gundlach, Dale Lee Jul 2019

Using Artificial Intelligence To Enhance Educational Opportunities And Student Services In Higher Education, Mandy Barrett, Lisa Branson, Sheryl Carter, Frank Deleon, Justin Ellis, Cirrus Gundlach, Dale Lee

Inquiry: The Journal of the Virginia Community Colleges

Artificial intelligence (AI) technology is becoming the basis for business. Most businesses use it to improve the customer experience. The education community is just beginning to find ways to successfully implement AI for staff and students. Artificial Intelligence should be leveraged to create a better student experience. For example, Elon University uses AI to assist students with tracking previously taken courses and helps them apply the information to their course-planning (Gardner, 2018). Georgia State University uses Pounce, a chatbot built by AdmitHub, reducing summer melt by over 20% by reaching out to students via text when they have not completed …


Improving Completion Rates For Underrepresented Populations, Jen Daniels, Lynn Bowers, Megan Cook, Mark D'Antonio, Amber Foltz, Carlita Mccombs, John Sound, Jenni Vancuren Jul 2019

Improving Completion Rates For Underrepresented Populations, Jen Daniels, Lynn Bowers, Megan Cook, Mark D'Antonio, Amber Foltz, Carlita Mccombs, John Sound, Jenni Vancuren

Inquiry: The Journal of the Virginia Community Colleges

Most experienced educators recognize that many students will not complete optional assignments, and often those students who need additional help do not seek assistance. Current research demonstrates that students in underrepresented populations (see definition below) are less likely to seek support than others because they see needing help as a confirmation that they don’t really “belong” in college in the first place. Research shows that those who do access currently optional supports such as tutoring are more likely to succeed, so this research group looked for ways to build structured connections between underrepresented students and resources.

We found that our …