Education Commons^™

A Mixed-Method Study On The Mentor Experiences At A Public 4-Year University, Avisinia Rodriguez

Electronic Theses, Projects, and Dissertations

Traditionally, students sign up for peer mentoring programs to receive services and resources as mentees in order to be successful in college. Studies have shown that mentoring relationships benefit mentees (Salinitri, 2005; Morales, 2009) while others (Colvin and Ashman, 2010; Gannon and Maher, 2012; Good et al. 2000) examined how mentors received training to support mentees. The studies exploring the experiences of mentors is not as robust, this study tries to explain the self-reflection unexpected benefits of mentors who participate in peer mentoring programs.

This mixed-method study examined the experiences first-generation peer mentors have at a pubic four-year university. Though …

Understanding The Experience Of Mid-Level Community College Change Leaders, Kelley L. Conrad

Dissertations

This qualitative study investigates the phenomenon of leading major change as a midlevel administrator or faculty member at a Michigan community college. Specifically, this study explores how three leaders experienced their roles in implementing the guided pathways strategic change initiative, how they describe the emotional aspects of leading change, and how they made sense of their experiences. One overarching research question guided this study: How do guided pathways leaders at Michigan community colleges experience their roles in the strategic change process?

The results of multiple, in-depth interviews are presented as three profiles, one per participant, using their own words to …

Virtual Student Engagement Through The Admissions Process, Sonya Hernandez

Leadership Education Capstones

Students pursing higher education are inundated with information meant to recruit them to the college or university. Institutions compete for a prospective student’s attention through multiple mediums and platforms (Hagedorn, 2006). It is to the institutions benefit to continue to update recruitment practices to maintain a competitive advantage. The university admissions office central role is to recruit students and implement recruitment strategies. The COVID-19 global pandemic forced admissions offices to pivot efforts into increasing or relying solely on virtual student engagement to meet safety requirements. The transition highlighted the need to fill gaps in virtual student engagement initiatives and knowledge. …

Embracing Complexity To Foster Program Adaptation At A College In Ontario, Paula Benbow

The Dissertation in Practice at Western University

The knowledge, skills, values, and confidence needed to practice dental hygiene safely, effectively, and ethically are evolving. Healthcare and the higher education landscapes are becoming increasingly complex. Despite the increased curricular competencies, emerging research about positive aspects of baccalaureate dental hygiene education, and out-of-province trends towards degree education, Bayview College continues to only offer a diploma credential that is specific to dental hygiene. Diverse views have polarized faculty on how to adapt the dental hygiene program so that it better meets professional, community, and societal needs. This Organizational Improvement Plan explores the organizational context at Bayview College and proposes a …

Enhancing Employee Engagement At A Higher Education Institution: A Leadership Development Framework, Kacem Habiballah

The Dissertation in Practice at Western University

The low levels of employee engagement at a school within a Higher Education Institution is the Problem of Practice (PoP) addressed in this Organizational Improvement Plan (OIP). The results of an employee engagement survey revealed that faculty and staff yearn for feedback, mentoring, and recognition from their academic managers. The survey also indicated that academic managers lack the necessary skills and time to coach and mentor their direct reports. The principles of interpretive theory, coupled with adaptive and servant leadership are foundational elements of this OIP, and are leveraged to help address the PoP. Studies have shown that the quality …

Strategic Planning In A Higher Education Context, Kimberley A. Laush

The Dissertation in Practice at Western University

This organizational improvement plan (OIP) stems from the need for a clearly defined plan to guide initiatives to be implemented in the School of X. Strategic planning is instrumental in higher education (HE) settings and is critical in framing the values, missions, and goals of postsecondary institutions. Engaging stakeholders in meaningful and purposeful ways will help to create a clear direction for the School of X. Exploring the organization’s readiness for change and examining solutions for the identified problem of practice (PoP) frames the basis of the OIP. To evaluate the best strategy for the change process and to achieve …

The Factors That Facilitate Graduate Learners’ Participation In Online Training Programs: A Qualitative Case Study In Egypt, Niveen Salah

Theses and Dissertations

This study explored graduate learners’ perceptions of the factors that facilitate their participation in online training programs to advance their careers. The study adopted a qualitative approach and took place at the American University in Cairo (AUC), via Zoom. The study conducted virtual, semi-structured interviews with 10 participants who are currently attending online training courses in the Engineering and Science Services Department (ESS). It aimed to understand graduate learners’ perceptions of the factors that facilitate their participation in online training programs and advance their careers. The study participants perceived online learning as the future of higher education and lifelong learning …

Faculty Perceptions Of Dyadic Advising Relationships, Power, And Cultural Consciousness On College Student Learning Outcomes, Hind Albana

Seton Hall University Dissertations and Theses (ETDs)

Abstract

Academic advising in institutions of higher education lack consistent assessment and evaluation of practices impairing the ability to define the role, objectives, and methods utilized. Over-reliance on student satisfaction surveys for evaluating advising reinforces this phenomenon. To break the cycle, this study used survey responses from a nationwide sample (N = 156) of faculty advisors from public and private 4-year colleges and universities to examine the relationship between and among the constructs of a working relationship, shared power, cultural consciousness, and student learning outcomes. The questionnaire instrument score produced a Cronbach's alpha of .927, illustrating substantially strong internal consistency. …

Academic Advising As A Tool To Analyze The Experiences Of Students Of Color At A Diverse University, Julia Light

Master's Theses

The purpose of this study was to analyze the experiences that undergraduate students of color had at a diverse, private university in Northern California. This study used a qualitative methodology of phenomenological research to learn of the experiences of undergraduate Students of Color. Three participants were interviewed and asked about the resources they relied upon throughout their undergraduate experience and in the academic advising system on this campus as it related to their academic success. Critical Race Theory was used as a lens to frame the results and the findings showed the effects that family and class background had on …

Using Grit Scale Scores To Predict Retention And Persistence, Kristin Sowden

Dissertations, 2020-current

Existing theory and evidence regarding the effects of grit on a range of antecedents suggest that students reporting higher grit levels should be more likely to be retained and to persist when meeting the challenges of earning a college degree. However, like others before it, this study does not indicate support for overall grit scores on student retention and persistence outcomes. Therefore, grit should not be considered as a non-cognitive predictor for the admissions process. These null findings were present for overall grit scale scores and grit subdimension scores (passion, perseverance). One significant interaction was found between Pell recipiency and …

The Impact Of The Online Learner Advising Model On Retention And Grade Point Average, Julie Delich

Doctorate in Education

As more students experience online learning environments, the academic community must invest more energy into improving retention of these learners. The purpose of this research was to study the impact of an advising model designed to support online learners, the Online learner advising model (OLAM). This study examined new student retention in the first 3 terms and GPA outcomes to measure the impact of the advising approach. OLAM was designed to address the specific needs of online learners through bringing together elements of proactive advising, shame resilience theory, and appreciative advising.

The sample was selected from Concordia University, St. Paul …

Higher Education Business And Technology Leaders’ Behaviors That Drive Outcome Alignment, Katherine Lynch-Holmes

Dissertations

Higher education institutions (HEIs) face unprecedented challenges, including capacity alignment, financial sustainability, and even public confidence (Grajeck & Brooks, 2020; Grawe, 2019; Oblinger, 2019; Simone, 2020, Wheeler, 2020, Witt & Coyne, 2019). Financial challenges force HEIs to reduce costs by making decisions like cutting programs, laying off staff or merging institutions to reduce operating costs (Chen et al., 2019; Sellingo, 2017; Witt & Coyne, 2019). Higher education leaders (HELs) must act as trusted partners and broker technology to align processes, support, and outcomes (Luftman 2000; Petkovics, 2018; Reinitz, 2019). Unfortunately, higher education’s business-technology (BITA) alignment remains lower than other national …

Utilizing K'É To Build A New Mexico Higher Education Collaborative: Supporting Native Student Success, Catherine N. Montoya

Teacher Education, Educational Leadership & Policy ETDs

The purpose of this study is centered around a need’s assessment and creation of a collaborative entity in New Mexico that will support Native students in higher education institutions. There is always a need to support Indigenous students pursuing post-secondary degrees in higher education programs, because often professionals and programs function in silos. Instead, professionals and programs that support Native students would benefit from working to create supportive environments where Native students can succeed; provide encouragement; and make their environments safe and welcoming. This can best be accomplished through collaborative efforts across New Mexico. A state level higher education collaborative …

A Case Study Of One Small Christian College Overcoming Decline And Implementing An Institutional Turnaround, Richard H. Johnson

Electronic Theses and Dissertations

Numerous studies and national data show a growing number of small, private, Christian colleges face extreme difficulties, which often result in decline, followed by closure or merging with larger, higher education institutions. Attempting to overcome the loss of student revenue from a declining enrollment, many small colleges raise tuition prices, spend endowment funds, and overextend themselves with high debt payments. Countering the increased tuition prices, these colleges often increase scholarships and financial aid, which reduces available funds for other institutional needs. Other challenging issues include meeting accreditation standards, raising money for operational and capital needs, and the general public losing …

From The Margins: Impact Of Academic Advising On First-Generation Student Retention, Xavia Harrington-Chate

Graduate Theses, Dissertations, and Capstones

This study examines the influence of academic advising on first-generation student retention using secondary data via data from an online survey. Specifically, the researcher explored advising experiences to explain the retention of freshman first-generation college students from Year One to Year Two. A total of 1,716 freshman students during the 2017-2018 academic school year participated in this study. The survey's setting is a mid-sized, four-year public university in the Midwestern United States. The research questions seek to identify if first-generation students' status or self-reported data of academic advising experiences affect student retention during the critical first year of college enrollment. …

Investigating The Experiences Of Faculty Members And Administrators With Quality Assurance And Accountability In Higher Education In Ontario, Melanie Lawrence

Electronic Thesis and Dissertation Repository

The main objective of this qualitative case study was to explore the professional experience of six faculty members and three administrators in higher education during a time of increasing quality assurance and accountability policies so to gain a deeper understanding of how neoliberalism is changing their work experience as academics in Ontario, Canada. I have presented the research findings by employing policy sociology as both theory and methodology using the method of the qualitative case study. This form of qualitative inquiry provided an opportunity to explore how each interviewee navigated the current context of neoliberalism within their respective roles in …

How Will I Thrive? Developing Designer Professional Identity Among Undergraduate Communication Design Students, Denise Bosler

Education Doctorate Dissertations

A designer’s professional identity is constructed throughout a designer’s life and is developed through life experiences and education. While understanding the general importance of a professional identity is often clear to recent design graduates, developing it requires becoming self-aware of what traits constitutes designer professional identity (DPI). Kunrath, Cash and Yi-ling (2016) define DPI as the synthesis of personal attributes and design skills. However, the development of this full complement of DPI traits is often ignored and ill-supported in design education curriculum. A student’s DPI, if under-developed, can be a barrier to successfully transitioning from student to professional. Design educators …

A Virtual Community Of Practice: Impact On Instructional Design Knowledge And The Cultural Elements Evident Within Interactions Among Nigerian Faculty, Hala Walid Esmail

LSU Doctoral Dissertations

With the expansion of higher education and the growth of online course offerings in Sub-Saharan Africa, there is a critical need to support faculty in developing the necessary skills to teach effectively online. The purpose of this qualitative, single-case study was to examine the nature of the discourse in which faculty members engaged within a virtual community of practice that was created to support their instructional design and online teaching efforts. The community of practice framework and the related learning theories of situated learning and social constructivism served as the underpinning of this study. The E-Learning Program was facilitated via …

Exploring The Lived Experience Of Kumeyaay College Graduates, Ricardo Rafael Ramos

All Electronic Theses and Dissertations

The purpose of this study was to explore the lived experience during participation in higher education of Kumeyaay Indian Nation college graduates. Specifically, the study investigated the factors graduates perceived to contribute to their persistence and attainment of a baccalaureate degree within six years of enrollment at a four-year institution of higher education. Participants included twelve participants who self-identified as members of the Kumeyaay Indian Nation who had earned at least a baccalaureate degree from a four-year institution of higher education within six years of enrollment. MaxQDA was used to organize, code, and synthesize interview transcripts to develop themes pertaining …

Transforming Campus Climate For Diversity: Accreditation Liaison Officer Perceptions And Beliefs Regarding The Impact Of Regional Accreditation On Institutional Change, David H. Sundby

LMU/LLS Theses and Dissertations

Despite attention given to the increasing diversity in higher education, greater barriers to college access and degree attainment exist for many minoritized groups in comparison to dominant groups. Research illustrates that campus climate for diversity, a systemic concept, plays a critical role in the success of minoritized groups. Additionally, institutional accreditation is a critical process, and it may be a catalyst for systemic change. However, there is little research on the relationship between the regional accreditation process and institutional change, with even less research on the impact of accreditation on campus climate for diversity.

To address this gap in literature, …

Higher Education And The Dei Climate: Exploring And Understanding The Role Of Social Media, Self Esteem, And Intercultural Communication In Diversity, Equity, And Inclusion Initiatives On The College Campus, Christian T. Cardona

University of the Pacific Theses and Dissertations

This study seeks to understand the effects and levels of impact that a university student’s intercultural communication competence, social media usage, and self-esteem have on the students’ attitudes towards diversity, equity, and inclusion (DEI) efforts implemented by institutions of higher education. By studying these three independent variables, this research seeks to improve the understanding of the university students’ attitudes on DEI efforts for leaders and change agents in higher education, providing an inspiration for leaders, administrators, and change agents of higher education to continue collaborating to innovate methods and avenues towards creating a diverse, equitable, and inclusive campus climate, as …

Supporting Instructors To Promote At-Promise Students’ Success: How Faculty Coordinators Facilitate Tslc’S Ecological Validation, Jonathan Toccoli

University of the Pacific Theses and Dissertations

Despite decades of research and billions of dollars spent per annum to promote at-promise student—that is, low-income, first-generation, and/or racially/ethnically minoritized students—college success, at-promise students continue to be retained and graduate at lower rates than their traditionally college-going peers. The purpose of this study is to investigate how faculty coordinators in the Thompson Scholars Learning Community (TSLC) facilitate and integrate instructors into the program’s ecological validation which has been found to promote at-promise student success. This study is framed by the ecological validation model of student success in conjunction with a systems theory perspective of faculty roles to investigate how …

“In The University But Not Of The University”: Examining Institutionalized Counterspaces Through A Staff Perspective, Omar A. Ramirez

Master's Theses

Using a qualitative case study, this thesis examines a university counterspace that serves Students of Color through the perspective of the staff who work in that space. The case study aimed to explore four areas of investigation: the interviewees’ knowledge and perceptions of 1) the history of their counterspace; 2) the purpose of their counterspace; 3) the benefits of their counterspace; and 4) challenges of their counterspace. The counterspace was a program within a large, 4-year, public, R-1 research university. Five staff from the counterspace were interviewed. A thematic analysis of the data suggests that students were an essential part …

An Evaluation Of The Impact Of Professional Development On Accessibility To Online Courses By Students With Special Needs At A Regional Four-Year Public Institution Of Higher Education In West Texas, Dallas Anne Swafford

Electronic Theses and Dissertations

Evaluation research, including qualitative and quantitative data, was used in this study to determine the impact of professional development on online courses’ accessibility by students with disabilities. The study focused on online courses and course content. Data collection took place in phases and included self-paced, online professional development and one-on-one support sessions, a pre- and postsurvey, and a focus group interview. The study took place at a regional 4-year public institution of higher education in West Texas. Change theory emerged as the primary theoretical lens guiding the research as the study unfolded.

First-Gen Mental Health: The Experiences Of First-Generation Graduate Students At The University Of San Diego, Edith Mendez

M.A. in Higher Education Leadership: Action Research Projects

Higher education professionals can better support struggling students by having more of an awareness of their experiences and how their mental health is related to the identities they hold. As a first-generation Latina college student, I am reminded of my own experiences and struggles, which impacted my sense of belonging and academic success. My action research responds to the question: "What are the mental health concerns that first-generation students studying at the University of San Diego (USD) encounter?" After making changes to my research because of unforeseen circumstances, I designed a study focusing on graduate students with cycles consisting of …

Reporting Realities: Are The Clery Act And Other Federal Policies Failing Women At Institutions Of Higher Education?, Christine Alainebloczynski Hall

Educational Leadership & Policy Studies Dissertations

Violence against women attending institutions of higher education has been called a significant problem by both researchers and federal policymakers. The primary goal of this study was to determine if trends in the institutional reporting of forcible sex offenses and VAWA offenses reflect any changes resulting from the implementation of federal guidelines, policies, and legislation. The study also examined profiles of institutions that (1) fail to complete Clery Act reporting as federally mandated and (2) report data in a systematic way, therefore, results can be compared with the actual rates of violence against women discovered from national campus climate surveys …

Enhancing Student Mathematics Success Through Service-Learning: An Examination Of Student Motivation Using The Self-Determination Theory, Shanna E. Banda

Educational Leadership & Policy Studies Dissertations

The increase in collegiate enrollment, yet bleak graduation rates, poses a significant problem for students and educators alike. Contributing to the high attrition rates, a lack of academic motivation often leads to poor performance in gateway mathematics courses. Factors influencing academic motivation include self-efficacy, anxiety, perceptions about the importance and utility value of math, and soft skills. To heighten student motivation and improve academic success, educators have implemented active-learning strategies, such as service-learning, which have shown positive effects on academic performance. The self-determination theory guided this study as a theoretical framework for student motivation. During the spring 2019 semester, 615 …

Change Management, Quality Assurance And Race: Advancing Race-Based Equity In Canadian Higher Education By Leveraging Established Institutional Mechanisms, Nadia Mallay

The Dissertation in Practice at Western University

Higher education in Canada has been well regarded for decades. Academically rigorous programs and institutions graduate strong students while also attracting top local and global talent as employees to their institutional communities. However, the field of Critical Race Theory, among others, explicates that higher education institutions are not equitable for all bodies. Individuals with intersectionalities inclusive of the Black Diaspora continue to be excluded from academic success and success as employee stakeholders in higher education institutions. Critically, Black bodies continue to struggle with entry to higher education and means to economic success post-graduation, as well as lack of inclusivity to …

Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to examine how the University of San Diego’s (USD) Office of Undergraduate Admission can better serve prospective students from local community colleges by striving towards a Transfer Receptive Culture (Jain, Herrera, Bernal, & Solórzano, 2011). Using my positionality as an admissions counselor at USD, I explored the following question with current and prospective transfer students, as well as local community college partners: how can I enhance the practices of my department to better support transfer students during the pretransfer phase at USD? My findings indicate that the transfer path to USD is hectic and …

Strengthening Academic Leadership Practices In A Regionally Dispersed Multi-Campus College In Canada: A Collective Approach To Leadership, Diane N. Sénécal

The Dissertation in Practice at Western University

Postsecondary institutions are expected to respond to constantly changing and varying interests and needs of businesses, communities and students. An increasing number of postsecondary institutions now offer multiple programs and services to respond to this new reality, expanding their activities outside of traditional education, through research, community partnerships or corporate training opportunities. As a result, many now have multiple campuses and departments to support this new reality.

This Organizational Improvement Plan explores one regionally dispersed multi-campus college, College X, in the context of academic program delivery across campuses. It focuses on the challenges of alignment and coherence in program delivery …