Technology and Innovation Commons^™

Machine Learning Using Instruments For Text Selection: Predicting Innovation Performance, Kian Guan Lim, Michelle S. J. Lim

Research Collection Lee Kong Chian School Of Business

In machine learning we utilize the idea of employing instrumental variable such as patent records to train the texts. Patent records are highly correlated with R&D expenditures, but are not necessarily correlated with performance residuals not linked to R&D. Thus, using instrumental patent records to train word counts of selected texts to serve as a proxy for firm R&D expenditure, we show that the texts and associated word counts provide effective prediction of firm innovation performances such as firm market value and total sales growth.

An Analysis Of Open Innovation Determinants: The Case Study Of Singapore Based Family Owned Enterprises, Annie Koh, Esther Kong, Giuseppe Timperio

Research Collection Lee Kong Chian School Of Business

Family businesses play an important role in the growth of global economy, and while they are arguably perceived as a conservative form of organization with high risk aversion and reluctance to change, counterintuitive empirical evidence show that they are most effective in ideation and commercialization of innovation projects. In the current business environment of rapid change in work patterns, fast adoption of enabling technologies for seamless collaborations across industry and geography, along with intense competition and high uncertainty, enterprises have no choice but to maximize returns on innovation investments. Therefore, they are increasingly dependent on an ecosystem-based approach to innovation …

Brick-And-Mortar Retail Is Not Dead, Singapore Management University

Perspectives@SMU

Visa’s global head of innovation Mark Jamison points to trends that retailers can explore to reinvent themselves as next-gen retailers

Twitter And The Magic Pony, Singapore Management University

Perspectives@SMU

London-based Magic Pony went from A.I. startup to a multimillion dollar cash-out in 18 months. Was selling to Twitter the right exit strategy?

Assessing The Performance Of Cashless Society Innovations, Dennis Chong Meng Ng

Dissertations and Theses Collection (Open Access)

Payments research is essential in supporting the move towards a cashless society. This dissertation uses mixed methods, a field experiment and comparative analysis to propose a payments framework, assess incentive effectiveness, and investigate the role of habits and challenges related to adoption.

Essay 1 examines whether customers carry one payment instrument over their lifetime. By analysing payments through a customer relationship management and life cycle lens, the research brings a fresh perspective on how payment providers may need to offer different payment options across the customer life cycle if they wish to maximise customer lifetime value through a lifecycle framework …

Corporate Innovation: Digitising Innovation Management, Suraya Sulaiman, Azim Pawanchik

Asian Management Insights

Digitisation of innovation management allows organisations to spend less time managing innovation and more time on things that really matter.

Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner

Asian Management Insights

Leaders of large organisations need to strike a balance between speed and thoroughness, centralisation and decentralisation, and technology and the human touch.

Education And Innovation: An Interview With Charles Chen Yidan, Charles Yidan Chen

Asian Management Insights

Education and innovation are not only the engines of economic growth in an increasingly knowledge-based global economy, but they also lead us to the solutions of the crises we face today.

From Bitcoin To Blockchain, And Back Again, Danielle Szetho, Rene Michau

Asian Management Insights

In the context of the current FinTech revolution, it remains to be seen how the wealth of knowledge on new technologies and business models in the area of finance can effectively and efficiently drive change and seize the new opportunities being created in the vast and fast-paced world of digital and crypto-assets.

Smrtfridge: Iot-Based, User Interaction-Driven Food Item & Quantity Sensing, Amit Sharma, Archan Misra, Vengateswaran Subramaniam, Youngki Lee

Research Collection School Of Computing and Information Systems

We present SmrtFridge, a consumer-grade smart fridge prototype that demonstrates two key capabilities: (a) identify the individual food items that users place in or remove from a fridge, and (b) estimate the residual quantity of food items inside a refrigerated container (opaque or transparent). Notably, both of these inferences are performed unobtrusively, without requiring any explicit user action or tagging of food objects. To achieve these capabilities, SmrtFridge uses a novel interaction-driven, multi-modal sensing pipeline, where Infrared (IR) and RGB video sensing, triggered whenever a user interacts naturally with the fridge, is used to extract a foreground visual image of …

Five Ways To Build Profits From Blockchain Enterprises, Singapore Management University

Perspectives@SMU

Innovative Chinese companies are seeking a first-mover advantage

Navigating Conversational Flows, Abhilash Murthy

Research Collection Institute of Service Excellence (2007-2024)

Abhilash Murthy of Bus Uncle explains the importance in developing a delightful user experience in the realm of chatbot design.

Future-Proofing Students In Higher Education With Uav Technology: A Km Case Study, Thomas Menkhoff, Siew Ning Kan, Eugene K. B. Tan

Research Collection Lee Kong Chian School Of Business

In this paper we report experiences in implementing a new course ‘Understanding Drone & Robotics Technology – History, Usage, Ethics & Legal Issues’ at the Singapore Management University (SMU) framed as a strategic knowledge management initiative in an institution of higher learning aimed at capturing, sharing and creating new knowledge about disruptive technologies such as unmanned aerial vehicles (UAVs). We posit the new course as a knowledge innovation initiative (similar to a KM-enabled business case in a corporate setting) in support of the university’s mission and vision so as to deliver new value to students and to stay ahead of …

When Do Expert Teams Fail To Create Impactful Inventions?, Simon J.D. Schillebeeckx, Yimin Lin, Gerard George

Research Collection Lee Kong Chian School Of Business

We investigate the salience of expertise in creating high impact inventions and question experts’ ability to deploy novel ideas. Specifically, we examine the relationships between expertise, component originality, and a team's structural holes’ position in the collaborative network and propose that, in relative terms, expert teams create lower impact inventions if they deploy more original components and if they occupy structural holes. We test and confirm our hypotheses in a sample of semiconductor firms. In post‐hoc analyses, we find a three‐way interaction where the negative effect of structural holes almost disappears when an expert team experiments with original components whereas …

Blockchain: Disrupting Entertainment, Singapore Management University

Perspectives@SMU

The technology could cut out the middleman for content

The Fintech Revolution, Robert J. Kauffman

MITB Thought Leadership Series

The traditional dominance of established big-hitters in financial services is at an end. The market for many types of financial transaction is being disrupted by small businesses, start-ups and entrepreneurs. They are quicker off the mark in both spotting gaps in the market and developing state-of-the-art systems to respond to customer needs.

Technology Specifications And Production Timing In A Co-Opetitive Supply Chain, Baozhuang Niu, Kanglin Chen, Xin Fang, Xiaohang Yue, Xin Wang

Research Collection Lee Kong Chian School Of Business

Motivated by Google’s technology specifications on Android devices, we consider firms’ decisions on production timing in a co-opetitive supply chain comprising a manufacturer and an original equipment manufacturer (OEM), where the manufacturer acts as the OEM’s upstream contract manufacturer and downstream competitor. We consider the market acceptance uncertainty of key product designs. If a firm decides to implement ex post production strategy (PS), it can delay the production until the market acceptance uncertainty of its product is resolved. Otherwise, ex-ante production strategy (AS) is implemented. We find that, due to the co-opetition, PS does not always benefit either the manufacturer …

Industry 4.0: Challenges And Opportunities In Different Countries, Keng Siau, Yingrui Xi, Cui Zou

Research Collection School Of Computing and Information Systems

Along with the rapid development of artificial intelligence (AI), cyber-physical systems (CPSs), big data analytics, and cloud computing, Industry 4.0 — a subset of the fourth Industrial Revolution — has started to emerge and take root in many countries. Many expect that Industry 4.0 will be transformative and revolutionary for multiple industries and countries. Its impact will be much more significant than those of Industry 1.0, 2.0, and 3.0. Most studies and papers on Industry 4.0 have examined its impact on various industries, jobs, and organizations. In this article, we investigate the impact of Industry 4.0 on countries and groups …

善用数据分析提升企业决策质量 [Using Data Analysis To Improve On Quality Of Business Solutions], Benjamin Huan Zhou Lee

Research Collection School Of Accountancy

No abstract provided.

Overcome Fomo: Five Easy Steps, One Social Media Platform At A Time, Nurin Nazifa Binte Mohd Yusoff

Social Space

I recently came across a CNN article1 that discussed social media’s impact on mental health. It highlightedthe findings of a UK-based study conducted by the RoyalSociety for Public Health, and involved around 1,500 young people aged between 14 to 24 years. Entitled#StatusofMind, it reported that out of many popular social media platforms, Instagram demonstrated the most negative effects on users’ mental health, evoking in them feelings of inadequacy, anxiety, depression, loneliness, worthlessness and body image issues. Snapchat came closely behind, followed by Facebook and Twitter. YouTube, on the other hand, was found to have a positive effect on mental health.

Corporate Governance Of Innovation In Singapore Chinese Family Business, Geok Chwee Ong

Dissertations and Theses Collection (Open Access)

Despite the large number of research publications on innovation management matters, there is still a gap in the understanding of effective innovation governance at corporate levels. The mechanisms that drive effective governance at firm level to ensure the “alignment of goals, allocation of resources and assignment of decision-making authority for innovation across the company, and with external parties” (Deschamps, 2013) remain unclear. Given the importance of family firms in Asia (and beyond), there is an urgent need to examine those family factors that influence the effectiveness of corporate governance of innovation in Asian enterprise. Against this background, this study attempts …

Innovating Today To Build A Sustainable Tomorrow, Daryl Ng

Asian Management Insights

Daryl Ng, Deputy Chairman of Hong Kong-based real estate property developer Sino Group, speaks about his ideas and ideals on the built environment, sustainability, and how business and innovation can be a force for good.

Crowdfunding: Sharing The Entrepreneurial Journey, Anirban Mukherjee, Hannah H. Chang, Amitava Chattopadhyay

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Security Token Offerings: The Next Big Thing?, Singapore Management University

Perspectives@SMU

CUHK expert shares insights on whether Security Token Offerings will be the next trend in cryptocurrency community

Coordinating Supply And Demand On An On-Demand Service Platform With Impatient Customers, Jiaru Bai, Kut C. So, Christopher S. Tang, Xiqun Chen, Hai Wang

Research Collection School Of Computing and Information Systems

We consider an on-demand service platform using earning sensitive independent providers with heterogeneous reservation price (for work participation) to serve its time and price sensitive customers with heterogeneous valuation of the service. As such, both the supply and demand are "endogenously'' dependent on the price the platform charges its customers and the wage the platform pays its independent providers. We present an analytical model with endogenous supply (number of participating agents) and endogenous demand (customer request rate) to study this on-demand service platform. To coordinate endogenous demand with endogenous supply, we include the steady-state waiting time performance based on a …

Regulation And Use Cases For Cryptocurrencies, Singapore Management University

Perspectives@SMU

Lack of regulation in the field could see cryptocurrencies restage the Great Financial Crisis. Blockchain technology can serve a greater good beyond financial speculation

Stablecoins: The Cryptocurrency Holy Grail?, Singapore Management University

Perspectives@SMU

Cryptocurrencies such as Tether were built with the aim of eliminating wild price fluctuations but it is still a work in progress

Women In Innovation: Challenges And Opportunities, Mengzi Jin

Dissertations and Theses Collection (Open Access)

Innovation and creativity are the engines of social and economic progress. What roles do women play in innovation? Emerging evidence reveals that fewer women than men enter and succeed in innovation-related fields. Tackling gender inequality at work has always been one of the grand societal challenges, however little is known about gender issues specific to innovation achievements. This dissertation attempts to explain gender gaps in the innovation and creativity context. Innovation typically involves generating multiple novel and useful ideas, selecting the most promising one for implementation, and persistently championing the idea through implementation. I theorize and unpack the gender effect …

Shared Leadership And Team Motivation: An Exploratory Study, Yufeng Chi

Dissertations and Theses Collection (Open Access)

Despite the importance of team innovation for organizations, the conditions that foster team innovation are still not well understood. In this dissertation, I propose a theoretical model in which the impact of shared leadership on team innovation is mediated by information sharing and team potency. I utilize a two-wave longitudinal, multi-method and multi-source research design to examine the research hypotheses. I argue that shared leadership not only improves a team’s information sharing and team potency, but also generates cognitive and motivational advantages that are conducive to innovation. In addition, I show that the relationship between shared leadership and team innovation …

Battling Counterfeits In A Massive Market: Designing And Evaluating An Id-Tag Based Solution For Electronic Product Monitoring And Controlling, Xiao Ying Chen

Dissertations and Theses Collection (Open Access)

The problem of counterfeit and shoddy goods in China has been rampant and persistent one. The complexity of the Chinese market makes solving this problem extremely difficult. Three government agencies have tried to combat this problem extensively, from market entrance permission for prior-processing, sampling and inspection for in-processing, and punishment for post-processing. The responsibility division among agencies, however, created the cracks and holes in dealing with the problem. The existing government solution is too slow in response and too sparse in coverage to be effective and efficient. Anti-counterfeit labels and their derivatives are employed for counterfeit identification and prevention. Their …