Technology and Innovation Commons^™

Crowdfunding Platforms: Ecosystem And Evolution, Yee Heng Tan, Srinivas K. Reddy

Research Collection Lee Kong Chian School Of Business

Crowdfunding is the practice of seeking support from a large number of backers, each funding a small amount, in order to reach a specific funding goal. This monograph examines: (1) the field of crowdfunding, (2) how it has evolved, (3) the impact crowdfunding has on the fields of innovation, marketing and finance and (4) the factors that can affect crowdfunding outcomes. We view crowdfunding as complementary and transformative, increasing the efficiency of several existing processes such as idea generation and testing, fund raising and collection. We combine practitioner perspectives and research findings to provide insights on this subject. We explore …

4 Lessons In Digital Transformation From The Lucrative K-Pop Industry, Singapore Management University

Perspectives@SMU

K-pop is set to become one of the most lucrative industries in the world thanks to digital transformation, and this provides important insights and lessons for businesses more broadly, says UNSW Business School's Felix Tan

The Road Ahead For Global Supply Chains, Singapore Management University, Victor Fung

Perspectives@SMU

Technology, geopolitics, and COVID-19 could lead to a total reinvention of how goods move around the world

#Thirsty4change: Bubble Tea, Coding And Data Visualisation, Singapore Management University

Social Space

In our introductory article to #Thirsty4Change, we met Ishan and Elyza, undergrads of Singapore Management University who have teamed up with LASALLE College of the Arts students to explore design interventions to bring about a more sustainable-looking future for bubble tea packaging and consumption. Throughout six weeks of workshops, the students embarked on data collection, and learned more about coding and data visualisation.

Emarketplaces: Strategic Challenges And Considerations, Sam Too

Asian Management Insights

Building scale and volume rapidly is key to surviving the roller-coaster journey and staying the course for a digital entrepreneur.

The Future Of Retailing: When The Artificial Becomes Real, Jagdish Sheth

Asian Management Insights

Digital technology, including e-commerce and e-market exchanges, has been the most significant disruptive force for the retail industry in the last two decades.

Ageing In Place: Sustainable Technology Solutions To Support The Elderly, Hwee-Pink Tan

Asian Management Insights

'Silver tech' allows for a scalable and sustainable solution for intelligent monitoring, detection and notification of anomalous events, and collaborative support for seniors living alone.

Design Thinking Intervention In Healthcare, Mohammed Ali Alshehri

Dissertations and Theses Collection (Open Access)

The healthcare industry is currently experiencing numerous challenges. Lack of skilled and innovative practitioners in healthcare organizations disrupts operational functions, administration, and service delivery. Dentistry is full of complex problems. There is currently a significant gap between the desired solutions dental providers offer to solve these problems and the actual outcomes. So, dental providers must rethink their approach to solving healthcare problems. One of the desirable approaches is design thinking.

Application of design thinking in business and healthcare has demonstrated improved results. In this research, the objective was to investigate the application of design thinking in dentistry and its effects …

The Most Influential Component Of Intellectual Capital Components On The Level Of Innovation Among The Faculty At Universities In Saudi Arabia, Reem Fihran A. Alshehri

Dissertations and Theses Collection (Open Access)

Intellectual Capital (IC) resources such as relational capital, structural capital, and human capital are important factors for success in institutions. Evidence indicates that IC is significant in obtaining a competitive advantage. Current universities are slow to promote and encourage innovation despite the IC resources at their disposal. In Saudi Arabia, no study has investigated the impact of IC on the innovation level in the education context. The purpose of this study was to investigate the main influential factor of intellectual capital that leads to more innovation among faculty members in universities operating in Saudi Arabia. The study used a descriptive …

Examining The Impact Of It Investment On Insurer Productivity: A Bootstrapped Malmquist Frontier Analysis Approach, Jee Yuen Yew

Dissertations and Theses Collection (Open Access)

This paper attempts to examine productivity changes of insurance companies in Singapore as represented by bootstrapped Malmquist indices, generated from a data envelopment analysis (DEA)-based frontier analysis, and attribute these changes to an increasing investment in information technology infrastructure and equipment, and increasing investment in staff enhancement. Through this analysis, the author finds that there has been a general increase in productivity and efficiency from 2011 – 2017, as seen from changes in the kernel density functions of productivity change between the two periods. The author also finds, through running a panel tobit regression model, that there is a positive …

A Transnational Network For Public Sector Innovation: The Impact Of A Global Digital Government Reform Network On Public Administration At The Domestic Level, Beomgeun Cho, R. Karl Rethemeyer

Research Collection School of Social Sciences

This study investigates the impact of a global E-government reform network on an individual country's E-government performance. As keeping pace with changing environments becomes one of the essential tasks for governments to retain problem-solving capacity, scholars have paid a lot of attention to the determinants of public sector innovation. However, how the ideas of reform and innovation have been communicated at the international or intergovernmental level has been paid less attention. To fill the gap in the literature, we have constructed a social network dataset covering 179 countries for the period 2010 to 2013. This dataset records whether countries sent …

How To Develop Collaborative Projects That Drive Innovation, Paul Carlile, Steven Davidson, Howard Thomas

Research Collection Lee Kong Chian School Of Business

Boston University’s Questrom School of Business is creating an innovative approach to identifying co-operative ways to improve business education.

Leveraging Digital Technology To Transform Accounting Function: Case Study Of A Sme, Gary Pan, Benjamin Lee

Research Collection School Of Accountancy

Digital transformation is taking hold of the processes and systems in accounting at a rapid pace and in a drastic way. With its emphasis on data and analysis, accounting entity is well suited to reap the benefits digital technologies have to offer. With the rapid infusion of digital technologies in accounting entity, the accounting literature has been calling for more empirical studies to examine the way accounting function leverages digital technology to enhance its analytical capabilities so as to obtain deeper business insights. This paper conducts an empirical study to examine the process of a SME's accounting function leveraging data …

A Path To Digitalisation Featuring The Dbs Story, Robin Speculand

Perspectives@SMU

Digitalisation of businesses has been rapidly increasing over the last few years and now it has become a necessity, rather than an option, for many. The article provides a path and model for leaders to transform their business. It starts by recognising that businesses need a digital vision driven by customers’ requirements and explains how to build centricity and be ready for the future.

Getting On The E-Commerce Carousell, Singapore Management University

Perspectives@SMU

Carousell has achieved impressive user numbers. Can the online marketplace now convert that into profitability?

How Technology Is Driving Business Change, Havovi Joshi

Asian Management Insights

How technology is driving business change.

Platform Pricing With Strategic Buyers: The Impact Of Future Production Cost, Mei Lin, Xiajun Amy Pan, Quan Zheng

Research Collection School Of Computing and Information Systems

Two-sided platforms are often coupled with exclusive hardware products that connect two sides of users, the consumers of the hardware product (i.e., buyers) and the application developers (i.e., sellers). The hardware product in the platform business model introduces three important issues that are not yet well understood in the literature of platform pricing: potentially downward-trending production cost, product quality improvements, and consumers' strategic behaviors. Using analytical modeling, our study explicitly factors in these issues in analyzing a monopoly platform owner's two-sided pricing problem. The platform sequentially introduces and prices quality-improving hardware products, for which the costliness of quality may decrease. …

The Future Of Work Now: Cyber Threat Attribution At Fireeye, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

One of the most frequently-used phrases at business events these days is “the future of work.” It’s increasingly clear that artificial intelligence and other new technologies will bring substantial changes in work tasks and business processes. But while these changes are predicted for the future, they’re already present in many organizations for many different jobs. The job and incumbent described below is an example of this phenomenon. It’s a clear example of an existing job that’s been transformed by AI and related tools.

Covid-19 And Its Lessons For Innovation, Patrick Tan

Perspectives@SMU

As COVID-19 forces organisations to adapt, it also presents opportunities to innovate.

Text Analytics, Nlp, And Accounting Research, Richard M. Crowley

Research Collection School Of Accountancy

The presentation covered: What is text analytics and NLP?; How text analytics has evolved in the accounting literature since the 1980s; What current (as of 2020) methods are used in the literature; What methods are on the horizon.

Raising Funds In The Era Of Digital Economy, Deserina Sulaeman

Dissertations and Theses Collection (Open Access)

The rapid advancement in technology and internet penetration have substantially increased the number of economic transactions conducted online. Platforms that connect economic agents play an important role in this digital economy. The unbridled proliferation of digital platforms calls for a closer examination of the factors that could affect the welfare of the increasing number of economic agents who participate in them.

This dissertation examines the factors that could affect the welfare of agents using the setting of a crowdfunding platform where fundraisers develop campaigns to solicit funding from potential donors. These factors can be broadly categorized into three distinct groups: …

Problem-Solving Or Self-Enhancement? A Power Perspective On How Ceos Affect R&D Search In The Face Of Inconsistent Feedback, Radina Blagoeva, Tom J. M. Mom, Justin J. P. Jansen, Gerard George

Research Collection Lee Kong Chian School Of Business

Firms consider multiple reference points simultaneously to assess performance, yet often these referents may be inconsistent in signaling success or failure. Consequently, decision makers use two contrasting decision rules when responding to inconsistent feedback: problem-solving or self-enhancement. So far, disparate theoretical logics and mixed evidence has limited our understanding about when decision makers may shift their attention from positive to negative aspects of inconsistent feedback or vice versa, and may increase or decrease their R&D search. We examine how different types of CEO power explain why some firms may respond to inconsistent feedback, i.e. positive performance feedback and negative prospects, …

Artificial Intelligence-Enhanced Predictive Insights For Advancing Financial Inclusion: A Human-Centric Ai-Thinking Approach, Meng Leong How, Sin Mei Cheah, Aik Cheow Khor, Yong Jiet Chan

Research Collection Lee Kong Chian School Of Business

According to the World Bank, a key factor to poverty reduction and improving prosperity is financial inclusion. Financial service providers (FSPs) offering financially-inclusive solutions need to understand how to approach the underserved successfully. The application of artificial intelligence (AI) on legacy data can help FSPs to anticipate how prospective customers may respond when they are approached. However, it remains challenging for FSPs who are not well-versed in computer programming to implement AI projects. This paper proffers a no-coding human-centric AI-based approach to simulate the possible dynamics between the financial profiles of prospective customers collected from 45,211 contact encounters and predict …

Understanding Cryptocurrencies, Wolfgang Karl Hardle, Campbell R. Harvey, Raphael C. G. Ruele

Sim Kee Boon Institute for Financial Economics

Cryptocurrency refers to a type of digital asset that uses distributed ledger, or blockchain, technology to enable a secure transaction. Although the technology is widely misunderstood, many central banks are considering launching their own national cryptocurrency. In contrast to most data in financial economics, detailed data on the history of every transaction in the cryptocurrency complex are freely available. Furthermore, empirically oriented research is only now beginning, presenting an extraordinary research opportunity for academia. We provide some insights into the mechanics of cryptocurrencies, describing summary statistics and focusing on potential future research avenues in financial economics.

How Does Status Affect Performance And Learning From Failure? Evidence From Online Communities, Tengjian Zou

Dissertations and Theses Collection (Open Access)

This dissertation is composed of two essays. In the first essay, I investigate the factors that can alleviate the detrimental effect of hierarchy on team performance. I first show that hierarchy negatively impacts team performance, which is consistent with recent meta-analytic evidence. One mechanism that drives this negative effect is that hierarchy prevents low-ranking members from voicing their potentially valuable insights. Then I propose that team familiarity is one factor that can encourage low-ranking team members to speak up. I contend that team familiarity can be established either by team members’ prior experience in working with one another or can …

Building Coca-Cola’S Customer Data Platform, Singapore Management University

Perspectives@SMU

The beverages giant brings marketing technology in-house by focusing on first party data and a hands-on, real-time approach to marketing campaigns

How Do Prior Ties Affect Learning By Hiring?, Vivek Tandon, Gokhan Ertug, Gianluca Carnabuci

Research Collection Lee Kong Chian School Of Business

Research has shown that hiring R&D scientists from competitors fosters organizational learning. We examine whether hiring scientists who have many collaborative ties with the hiring firm prior to the mobility event produces different learning outcomes than hiring scientists who have few or no such ties. We theorize that prior ties reduce explorative learning and increase exploitative learning. Namely, we posit that prior ties lead the hiring firm to focus on that part of a new hire’s knowledge with which they are already familiar and that they help appropriate the new hire’s newly generated knowledge. At the same time, prior ties …

Dating Disruption: How Tinder Gamified An Industry, Niloofar Abolfathi, Simone Santamaria

Research Collection Lee Kong Chian School Of Business

Tinder’s gamelike user experience enticed overlooked users, led to rapid segment growth, and ultimately displaced industry incumbents.

Rethinking The Regulatory Sandbox For Financial Innovation: An Assessment Of The Uk And Singapore, Christopher Chen

Research Collection Yong Pung How School Of Law

After the UK launched the first regulatory sandbox regime in 2016, the approach was quickly transplanted to numerous other countries as a means of promoting innovation, improving competition and enhancing financial inclusion. However, it remains unclear whether the approach can effectively achieve the relevant policy goals and thus justify the differential regulatory treatment. This chapter provides a broad overview of the regulatory sandbox regime and examines its potential benefits and problems. The chapter then provides some empirical evidence by analyzing the sandboxes awarded in the UK and Singapore between 2016 and 2018 with the aim of identifying what the businesses …

An Ai Approach To Measuring Financial Risk, Lining Yu, Wolfgang Karl Hardle, Lukas Borke, Thijs Benschop

Sim Kee Boon Institute for Financial Economics

AI artificial intelligence brings about new quantitative techniques to assess the state of an economy. Here, we describe a new measure for systemic risk: the Financial Risk Meter (FRM). This measure is based on the penalization parameter (λ" role="presentation" style="box-sizing: border-box; display: inline; font-style: normal; font-weight: normal; line-height: normal; font-size: 18px; text-indent: 0px; text-align: left; text-transform: none; letter-spacing: normal; word-spacing: normal; overflow-wrap: normal; white-space: nowrap; float: none; direction: ltr; max-width: none; max-height: none; min-width: 0px; min-height: 0px; border: 0px; padding: 0px; margin: 0px; position: relative;">λλ) of a linear quantile lasso regression. The FRM is calculated by taking the average …