Strategic Management Policy Commons^™

Innovation For Inclusive Growth: Towards A Theoretical Framework And A Research Agenda, Gerard George, Anita M. Mcgahan, Jaideep Prabhu

Research Collection Lee Kong Chian School Of Business

Inclusive innovation, which we define as innovation that benefits the disenfranchised, is a process as well as a performance outcome. Consideration of inclusive innovation points to inequalities that may arise in the development and commercialization of innovations, and also acknowledges the inequalities that may occur as a result of value creation and capture. We outline opportunities for the development of theory and empirical research around this construct in the fields of entrepreneurship, strategy, and marketing. We aim for a synthesis in views of inclusive innovation and call for future research that deals directly with value creation and the distributional consequences …

More Than Nothing? Auditing Business Studies, Stefano Harney, Stephen Dunne

Research Collection Lee Kong Chian School Of Business

This paper argues that business school scholarship can be seen as the example par excellence of what we are calling extreme neo-liberalism. By extreme neo-liberalism we mean the coexistence in the same sphere of extreme externalization of costs and extreme regulation of the sources of value. We argue that this condition is most obvious in the research audits conducted in Britain, and spreading globally, audits that record both the extreme externalization in business scholarship of all the sources of the wealth expropriated by business, and at the same time, regulate the very labour that produces this extreme self-regulation. Although this …

Client Strategies In Vendor Transition: A Threat Balancing Perspective, Cecil Eng Huang Chua, Wee-Kiat Lim, Christina Soh, Siew Kien Sia

CCX Research

Many outsourcing contracts are expiring, and vendor transition is an increasing concern. This paper attempts to develop guidelines for vendor transition by applying balance of threat theory, which suggests a client organization should pursue either a “soft” or “hard” balancing strategy, depending on the outgoing vendor’s capability and aggressive intent to disrupt client operations. Balance of threat theory is explored across two contrasting case sites. In addition to demonstrating the relevance of balance of threat theory, the cases identify specific tactics associated with hard and soft balancing, as well as key areas of conflict in vendor transition.

The Effects Of Culture And Structure On Strategic Flexibility During Business Model Innovation, Adam J. Bock, Tore Opsahl, Gerard George, David M. Gann

Research Collection Lee Kong Chian School Of Business

This study uses responses from 107 multinational firms to reveal CEO perceptions of the drivers of strategic flexibility during business model innovation. While the positive effect of creative culture is confirmed, partner reliance reduces strategic flexibility during business model innovation. Further, structural change is disaggregated into efforts that either focus managerial attention on core activities or reconfigure existing activities. CEOs perceive that structural flexibility requires structural simplification while retaining control of non-core functions. We find that the relative magnitude of business model innovation effort moderates the effect of reconfiguration on strategic flexibility. The implications for theories of organizational design and …

Is Specialization Desirable In Committee Decision Making?, Ruth Ben-Yashar, Winston T. H. Koh, Shmuel Nitzan

Research Collection School Of Economics

Committee decision making is examined in this study focusing on the role assigned to the committee members. In particular, we are concerned about the comparison between committee performance under specialization and non-specialization of the decision makers. Specialization (in the context of project or public policy selection) means that the decision of each committee member is based on a narrow area, which typically results in the acquirement and use of relatively high expertise in that area. When the committee members’ expertise is already determined, specialization only means that the decision of each committee member is based solely on his/her relatively high …

Becoming Aware Of The Unknown: Decision Making During The Implementation Of A Strategic Initiative, Ronald Klingebiel, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

This qualitative study analyzes the decision-making process involved in adapting preconceived courses of action during the implementation of a strategic initiative. We observe that the type of decision-making process hinges on the nature of managers’ emerging awareness of future events. When managers become aware of new uncertainty, the process involves selectiveness, deliberateness, and diligence. By contrast, when managers become aware of new certainty, the process conforms to the problem-solving adhocracy and decision-making messiness emphasized in prior literature. We summarize our findings in a framework, proposing that decision-level differences in awareness and uncertainty can explain the observed variation in strategic decision-making …

Enhancing Internal Communications: How Microsoft Cuts Through The Clutter, Knowledge@Smu

Knowledge@SMU

The thought of having to rally thousands of employees, scattered across a diverse continent, behind a set of corporate goals may seem daunting. Not for Jovina Ang, an adjunct faculty of corporate communication at SMU and marketing communications director at Microsoft Services Asia. With a little out-of-the-box thinking and some coordination, Ang pulled together a series of weekly videos to achieve this objective and more. Best of all, the idea has proved itself to be low in costs but high in returns.

Broadening Boards: How Directorships Should Adapt For Challenging Times, Knowledge@Smu

Knowledge@SMU

Not only do Boards have a hand in the long term success of organisations, they are often expected to be the guardians of management – providing guidance and strategic inputs. Yet, names like Olympus, Enron, MF Global, News Corp and Hewlett Packard have turned the value of directorships on its head. To what extent should stakeholders trust Boards to look out for their interests, and is can diversity at the top really guard against the dangers of group-think? These questions were discussed at a panel discussion organised by SMU’s Office of Executive Education.

Go Niche Or Go Home: Influence Maximization In The Presence Of Strong Opponent, Long Foong Liow

Dissertations and Theses Collection (Open Access)

In hotly contested product categories dominated by a few powerful firms, it is quite common for weaker or late entrants to focus only on particular segments of the whole market. The rationale for such strategy is intuitive: to avoid direct confrontation with heavy-weight firms, and to concentrate in segments where these weaker firms have comparative advantages. In marketing, this is what people called “go niche or go home”. The niche-building strategy may rely on “homophily”, which implies that consumers in a particular market segment might possess certain set of attributes that cause them to appreciate certain products better (in other …

Discerning The Effects Of Timing Of Different Alliances: Similarities And Differences On New-Venture Survival, David Gomulya

Research Collection Lee Kong Chian School Of Business

New-venture survival has greatly interested many scholars. While different alliances have beenshown to increase survival, the literature remains virtually silent regarding the effect of timing ofdifferent alliances. Yet, such timing can significantly affect survival. Should a new venture formtechnology alliances, or marketing and distribution alliances, earlier and reap any potential benefitsearlier, or should they form them later? How would similarities and differences between differentalliances influence the effect of their timings? In this study, I examine these questions.

Understanding How Timing Of Alliance Formation Affects New-Venture Survival: The Dynamics Of Temporal Congruence And Contingency, David Gomulya

Research Collection Lee Kong Chian School Of Business

New-venture survival has greatly interested many scholars. While alliances have been shown to increase survival, the literature remains silent regarding the effect of timing of alliance formations. Related literatures regarding timing of other types of actions have also been unable to theoretically explain their conflicting empirical findings, which suggest that the effect of timing can range from positive to negative. To fill critical theoretical gaps, I develop a novel model based on temporal changes during the pre- and post-formation phases of an alliance. I show the effect can indeed range from positive to negative. I delineate further boundary condition.

Don't Blame Me: The Effects Of Ceo Power, Board Affiliation, And Sarbanes-Oxley On Ceo Turnover Following Financial Misrepresentation, David Gomulya

Research Collection Lee Kong Chian School Of Business

I examine the conditions under which CEOs are terminated as an outcome of firm financial restatements. I find that chief executive‘s power acts to limit terminations,especially in cases of more severe restatements, while board members most closely affiliated with the CEO appear to avoid the stigma of financial restatements by deflecting blame to the CEO, increasing terminations. I also examine the effectiveness of regulatory remedies such as Sarbanes-Oxley, aimed at strongly penalizing CEOs for financial misrepresentation. Sarbanes-Oxley significantly alters the relationship between CEOs and their board. My context is restating U.S. public firms before (1995-1998) and after Sarbanes-Oxley (2003-2006).

Corporate Philanthropy And Corporate Financial Performance: The Roles Of Social Response And Political Access, Heli Wang, Cuili Qian

Research Collection Lee Kong Chian School Of Business

Corporate philanthropy is expected to positively affect firm financial performance because it helps firms gain sociopolitical legitimacy, which enables them to elicit positive stakeholder responses and to gain political access. The positive philanthropy-performance relationship is stronger for firms with greater public visibility and for those with better past performance, as philanthropy by these firms gains more positive stakeholder responses. Firms that are not government-owned or politically well connected were shown to benefit more from philanthropy, as gaining political resources is more critical for such firms. Empirical analyses using data on Chinese firms listed on stock exchanges from 2001 to 2006 …

Singapore: Building A Future Without Cheap Oil, Knowledge@Smu

Knowledge@SMU

Singapore’s past success at building a world-class economy launched on the back of a hugely successful oil refining and trading system could count for little as it confronts the threats of the increasing scarcity and cost of energy supply. In a book commissioned by the International Trading Institute@SMU, 'Singapore, The Energy Economy: From The First Refinery To The End Of Cheap Oil, 1960 to 2010', author Ng Weng Hoong argues that Singapore’s single-minded focus on growing the economy while assuming that the supply of energy and natural resources will always be cheap and plentiful leaves the city-state increasingly vulnerable and …

No Fear: Leadership, "Digital Cowboys" And The "Playstation Generation", Knowledge@Smu

Knowledge@SMU

In the book, 'No Fear: Business Leadership in the Age of Digital Cowboys', author and Finnish entrepreneur Pekka Viljakainen gives his take on the skills required of future leaders, who have to manage the hordes of young adults who grew up with mobile phones, game consoles and the internet. Viljakainen argues, through personal and gathered anecdotes, that the best way to manage the "digital cowboys" of the "PlayStation generation" is to inspire and empower. To do that, a leader needs to be fearless, and to be "where the battle rages".

Arrow-Fisher-Hanemann-Henry And Dixit-Pindyck Option Values Under Strategic Interactions, Tomoki Fujii, Ryuichiro Ishikawa

Research Collection School Of Economics

We extend the Arrow-Fisher-Hanemann-Henry (AFHH) and Dixit-Pindyck (DP) option values to game situations. By reinterpreting the AFHH option value as a change in the surplus from conservation because of the prospect of future information, we deal with the conceptual difficulty associated with the AFHH option value in the presence of strategic interactions. We then introduce the DP option value into a game situation. We show that the equivalence between the expected value of information and the DP option value in the standard model does not hold under strategic interactions.

Ingredients For Creating And Sustaining Growth For The Long Term, Knowledge@Smu

Knowledge@SMU

It is easy to grow. Just buy a rival. However, this is a strategy fraught with risks and not all organisations are in the rightly suited to grow this way. Philip Zerrillo, a professor of marketing at the Lee Kong Chian School of Business, explains the thought process and ways by which organisations can try to grow and do so for the longer term.

Strategic Responses To Standardization: Embrace, Extend Or Extinguish?, C. Jason Woodard, Joel West

Research Collection School Of Computing and Information Systems

Prior research on technology standardization has focused on two common patterns: processes in which product developers and other stakeholders cooperate to achieve a consensus outcome, and “standards wars” in which competing technologies vie for dominance in the market. This study examines Microsoft's responses to 12 software technologies in the period between 1990 and 2005. Despite the company's reputed tendency to pursue a strategy dubbed “embrace, extend, and extinguish,” a content analysis of news articles from the same period reveals surprising diversity in Microsoft's responses at the product level.

We classify these responses using a typology that treats “embrace” and “extend” …

Integrated Risk Management: A Conceptual Framework With Research Overview And Applications In Practice, Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, Rong Li

Research Collection Lee Kong Chian School Of Business

This chapter presents an action‐based supply chain risk management framework that has emerged from industry practice and academic research. For practitioners, this conceptual framework can serve as a guideline to devise risk management strategies that suit their specific supply chain environments. For academicians, one can map the research in the growing field of integrated risk management research within the context of this framework, and identify potentially fruitful directions for future research. The framework of supply chain risk management proposes a two‐stage action plan: a planning stage and an execution stage. Risk mitigation strategy has been the main focus of the …

For A Competitive Edge In Services, Invest In The Right People And Processes, Knowledge@Smu

Knowledge@SMU

Great products alone will not give rise to transformative customer experiences. Businesses that have carved out a competitive edge in services also know that it requires far more than frontline skills and knowledge to succeed with customers in the longer term. But how and where should organisations be placing their focus to entrench customer service for strategic advantage? - a question that academics and industry practitioners attempted to answer at the Institute of Service Excellence at SMU Global Conference on Service Excellence 2011.

Entry Into New Niches: The Effects Of Firm Age And The Expansion Of Technological Capabilities On Innovative Output And Impact, Reddi Kotha, Yangfeng Zheng, Gerard George

Research Collection Lee Kong Chian School Of Business

We provide evidence that young firms systematically differ from older firms in their innovative output when they enter ‘new to the firm’ technological niches. We analyze data from 128 biotechnology firms since their inception and track these firms over time. Our analyses reveal that the organizational age at which the firm branches into new technological niches significantly influences its innovative activity. We refine the focus of the extant literature by separately examining the effects of branching on the quantity of innovative output and the impact that this output has on the technology domain. Subsequent to branching into new niches, we …

Resource-Based Theory And Corporate Diversification: Accomplishments And Opportunities, William P. Wan, Robert E. Hoskisson, Jeremy C. Short, Daphne W. Yiu

Research Collection Lee Kong Chian School Of Business

Corporate diversification, a major strategic management research topic, has been influenced significantly by resource-based theory. In this review, the authors make two main contributions to this literature. First, they discuss the historical development of corporate diversification research employing the resource-based theory perspective and related concepts, highlighting important insights to date. They then review this literature and discuss its main contributions. Second, the authors identify open issues and suggest opportunities for future contributions and describe ways that research on corporate diversification using the resource-based theory perspective could be further enriched by integration with theoretical insights culled from the organizational economics, new …

Risks And Opportunities For The Construction Industry, Knowledge@Smu

Knowledge@SMU

Foreign labour cut-backs and exposure to global competition can only mean one thing for building and construction companies in Singapore: Get productive or get out. But what can companies do to stay on top of the game, or perhaps even just afloat? A panel at the SMU-BCA Advanced Management Programme for Leaders of the Building and Construction Industry offered some thoughts on the risks and challenges ahead.

To Succeed In Life And Business, Adapt And Fail Productively, Knowledge@Smu

Knowledge@SMU

There is no success without risk-taking, and most people will accept that risk-taking requires a tolerance for failure. Yet, how realistic is it to expect success in a world so bent on punishing failure? Why should people expect high returns in politics, economics and society when they continue to reward risk-averse politicians and leaders? Tim Harford, author of popular non-fiction books like Adapt and The Undercover Economist, explored this dichotomy at an SMU talk.

Financial Capital And Startup Survival, Jeongsik Lee, Wei Zhang

Research Collection Lee Kong Chian School Of Business

Are entrepreneurs liquidity-constrained? We attempt to answer this question by investigating the impact of financial capital on startup survival. The analysis of about 5,000 startups from the Kauffman Firm Survey data shows that, controlling for human capital, having some type of financial capital increases survival chances, supporting the existence of liquidity constraints. Interestingly, however, the effects are not uniform across types of capital: securing loans is associated with higher survival likelihood but receiving equity investments shortens startup longevity. Accounting for the endogeneity in financing using the Inverse Probability Treatment Weighted (IPTW) estimation reveals that the negative effect of equity capital …

"Now My Eyes Have Seen You": A Comparative Study Of Secret Sunshine And The Book Of Job, Teng-Kuan Ng

Research Collection College of Integrative Studies

This essay engages in a comparative study of Lee Chang-Dong's Secret Sunshine (2007) in light of the biblical book of Job, focusing on issues of grief, recovery, and theodicy. Drawing from perspectives in philosophical, mystical, and pastoral theology, three allegorical interpretations of the film's title are suggested. The eponymous “secret sunshine” adumbrates, first, the female protagonist Shin-Ae's hidden journey toward her true self, a self in which the theological virtues of faith and love are mystically internalized. Second, it intimates the quiet, unobtrusive presence of an emphatic Immanuel in the figure of Jong-Chan, the film's male protagonist. Finally, through a …

Cio Reporting Structure, Strategic Positioning, And Firm Performance, Rajiv D Banker, Nan Hu, Paul A Pavlou, Jerry Luftman

Research Collection School Of Computing and Information Systems

Almost 30 years after the introduction of the CIO position, the ideal CIO reporting structure (whether the CIO should report to the CEO or the CFO) is yet to be identified. There is an intuitive assumption among some proponents of IT that the CIO should always report to the CEO to promote the importance of IT and the CIO's clout in the firm, while some adversaries of IT call for a CIO—CFO reporting structure to keep a tab on IT spending. However, we challenge these two ad hoc prescriptions by arguing that neither CIO reporting structure is necessarily optimal, and …

For Faster And Better Decisions, A Biased And Less-Informed Mind, Knowledge@Smu

Knowledge@SMU

Can a biased mind, with fewer inputs, make faster and better decisions? Apparently, this premise, flying in the face of conventional logical thinking, is possible, and there were real life examples indicating so. At a recently held Behavioural Sciences Forum at Singapore Management University, Gerd Gigerenzer of Berlin’s Max Planck Institute, explained how heuristics, which directs focus to areas that matter and blocks off non-essential noise, factors in the decision-making process.

Running A Family Business: Building On What Runs In The Family, Knowledge@Smu

Knowledge@SMU

Creating and preserving a family legacy is not just about giving future generations a free pass to inherit family fortunes. As each family is unique, they face different issues and challenges. Furthermore, true family legacy goes beyond money. It is also about reputation, beliefs, values and attitudes. In their book, 'Family Legacy and Leadership: Preserving True Family Wealth in Challenging Times', authors Mark Haynes Daniell and Sara Hamilton explain how families can build enduring legacies based on "true wealth".

Competitive Groups As Cognitive Communities: The Case Of Scottish Knitwear Manufacturers Revisited, Joseph F. Porac, Howard Thomas, Charles Baden-Fuller

Research Collection Lee Kong Chian School Of Business

In this paper we reflect on the contribution of our 1989 article ‘Competitive Groups as Cognitive Communities: The Case of Scottish Knitwear Manufacturers’. We begin by recalling our backgrounds and motivations as collaborators on the project, and then discuss recent developments in the Scottish Borders knitwear industry. Noting that the industry has suffered continual decline in the twenty years since we published our paper, we suggest that the case still raises issues that remain open questions in the field despite the significant efforts by management researchers in recent years to understand the sources of industrial decline and revitalization. We outline …