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Full-Text Articles in Strategic Management Policy

The Value And Feasibility Of Farming Differently Than The Local Average, Cooper Morris, Kevin Dhuyvetter, Elizabeth A. Yeager, Greg Regier May 2018

The Value And Feasibility Of Farming Differently Than The Local Average, Cooper Morris, Kevin Dhuyvetter, Elizabeth A. Yeager, Greg Regier

Journal of Applied Farm Economics

The purpose of this research is to quantify the value of being different than the local average and feasibility of distinguishing particular parts of an operation from the local average. Kansas crop farms are broken down by their farm characteristics, production practices, and management performances. An ordinary least squares regression model is used to quantify the value of having different than average characteristics, practices, and management performances. The degree farms have distinguished particular parts of their operations from the average, and how consistently they distinguish their cost, yields, and prices from the average are also analyzed. Farms’ relative size, workers …


Firm Structure And Environment As Contingencies To The Corporate Venture Capital–Parent Firm Value Relationship, Varkey K. Titus Jr., Brian Anderson May 2018

Firm Structure And Environment As Contingencies To The Corporate Venture Capital–Parent Firm Value Relationship, Varkey K. Titus Jr., Brian Anderson

Department of Management: Faculty Publications

Corporate venture capital (CVC) is a valuable strategic tool associated with numerous innovative outcomes. However, less is known about whether CVC investing creates value for the investing (or parent) firm. Drawing from the attention-based view and contingency theory, we suggest that an increase in firm value from CVC investing is contingent on attentional mechanisms that discipline the selection of new investment opportunities. We posit that increases in firm value associated with CVC investing accrues to firms adopting specific operational structures and operating in particular environmental contexts. We find support for our research model in a sample of 95 companies between …


Comparative Study: Reducing Cost To Manage Accessibility With Existing Data, Claire Chu, Bill Kerneckel, Eric C. Larson, Nathan Mowat, Christopher Woodard Apr 2018

Comparative Study: Reducing Cost To Manage Accessibility With Existing Data, Claire Chu, Bill Kerneckel, Eric C. Larson, Nathan Mowat, Christopher Woodard

SMU Data Science Review

“Project Sidewalk” is an existing research effort that focuses on mapping accessibility issues for handicapped persons to efficiently plan wheelchair and mobile scooter friendly routes around Washington D.C. As supporters of this project, we utilized the data “Project Sidewalk” collected and used it to confirm predictions about where problem sidewalks exist based on real estate and crime data. We present a study that identifies correlations found between accessibility data and crime and housing statistics in the Washington D.C. metropolitan area. We identify the key reasons for increased accessibility and the issues with the current infrastructure management system. After a thorough …


Glossary Of Business Evidence, Paul C. Boyd Apr 2018

Glossary Of Business Evidence, Paul C. Boyd

MBA Faculty Conference Papers & Journal Articles

No abstract provided.


The Emerging International Taxation Problems, James G. Yang, Victor N.A. Metallo Jan 2018

The Emerging International Taxation Problems, James G. Yang, Victor N.A. Metallo

Department of Accounting and Finance Faculty Scholarship and Creative Works

The problems of tax evasion and tax avoidance are as old as taxes themselves. Between 2015 and 2016 alone, many U.S. multinational corporations were involved in tax disputes with the European Commission. From a historical perspective, these disputes are unprecedented as they have resulted in tremendous amount of tax penalties. The most notable case was Apple for €13 billion of unpaid tax. This article discusses what tax strategies these corporations used that caused such disputes. It specifically investigates seven corporations: Apple Inc., McDonald’s, Starbucks, Fiat, Amazon, Google, and Ikea, and elaborates on the following tax strategies: high royalties, intercompany transfer …


On The Shoulders Of Giants: A Meta-Review Of Strategic Human Resource Management, Kaifeng Jiang, Jake G. Messersmith Jan 2018

On The Shoulders Of Giants: A Meta-Review Of Strategic Human Resource Management, Kaifeng Jiang, Jake G. Messersmith

Department of Management: Faculty Publications

Recent years have witnessed significant growth in the field of strategic HRM. This article summarizes the literature in this field by conducting a meta-review, a review of the reviews that have covered various topics of strategic HRM. In doing so, the authors highlight theoretical frameworks and empirical findings of studies in the field over the past three decades, identify methodological issues and challenges in the previous research, and discuss recent trends in the field of strategic HRM. The author concludes by suggesting some interesting and important directions for future work.

Supplementary material attached below.


Entrepreneurship Everywhere: Across Campus, Across Communities, And Across Borders, Jeffrey S. Hornsby, Jake G. Messersmith, Matthew Rutherford, Sharon Simmons Jan 2018

Entrepreneurship Everywhere: Across Campus, Across Communities, And Across Borders, Jeffrey S. Hornsby, Jake G. Messersmith, Matthew Rutherford, Sharon Simmons

Department of Management: Faculty Publications

This paper introduces the theme of this special issue related to “Entrepreneurship Everywhere: Across Campus, Across Communities, and Across Borders.” We explore three critical points as we set up the accepted articles for the special issue. First, if we are everywhere are we anywhere? Second, we focus on the importance of collaboration. Third, we discuss the importance of strategically planning on how your efforts intervene or integrate into the wider ecosystem.

Entrepreneurship is everywhere. A search of the term “entrepreneurship” on Google yields 132 million results. By comparison a search on “strategic management” yields a mere 17.2 million results. Despite …


Innovation For Creating A Smart Future, Sang M. Lee, Silvana Trimi Jan 2018

Innovation For Creating A Smart Future, Sang M. Lee, Silvana Trimi

Department of Management: Faculty Publications

tToday, we live in a dynamic and turbulent global community. The wave of mega-trends, including rapidchange in globalization and technological advances, is creating new market forces. For any organizationto survive and prosper in such an environment, innovation is imperative. However, innovation is nolonger just for creating value to benefit individuals, organizations, or societies. The ultimate purpose ofinnovation should be much more far reaching, helping create a smart future where people can enjoy thebest quality of life possible. Thus, innovation must search for intelligent solutions to tackle major socialills, seek more proactive approaches to predict the uncertain future, and pursue strategies …


Innovation: From Small “I” To Large “I”, Sang M. Lee Jan 2018

Innovation: From Small “I” To Large “I”, Sang M. Lee

Department of Management: Faculty Publications

Innovation is the lifeline for every organization. The primary purpose of innovation is to apply new ideas or technologies to create new or added value for the organization. This narrow goal is for small “i”. In the dynamic digital age, however, the goal of innovation should be much more aspirational and noble: “doing well by doing good” for the society at large and humanity. This lofty goal of innovation is for large “I”. In this paper, we review the evolution process of innovation and propose how innovation can disrupt the barriers to creating a smart future, the aspirational goal of …


Shared Team Experiences And Team Effectiveness: Unpacking The Contingent Effects Of Entrained Rhythms And Task Characteristics, Margaret M. Luciano, Amy L. Bartels, Lauren D'Innocenzo, M. Travis Maynard, John E. Mathieu Jan 2018

Shared Team Experiences And Team Effectiveness: Unpacking The Contingent Effects Of Entrained Rhythms And Task Characteristics, Margaret M. Luciano, Amy L. Bartels, Lauren D'Innocenzo, M. Travis Maynard, John E. Mathieu

Department of Management: Faculty Publications

This study explores the conditions under which shared team task-specific (STTS) experiences in crew-based arrangements may negatively influence team effectiveness.We suggest that the entrained rhythms featured in social entrainment theory act as a dual-edged sword with the potential to generate complacency detriments in addition to the commonly cited synchronization benefits. We argue that the manifestation and influence of the countervailing forces (i.e., synchronization and complacency) on the STTS experience—team effectiveness relationship will depend on salient task characteristics (i.e., frequency and difficulty). More specifically, frequently performed tasks create conditions for complacency tomanifest (generating an inverted-U shaped relationship between STTS experience—team efficiency), …


“Optimizing The Performance Of Mean-Variance Portfolios In Various Markets: An “Old-School” Approach”, Roberto Stein, Orlando E. Contreras-Pacheco Jan 2018

“Optimizing The Performance Of Mean-Variance Portfolios In Various Markets: An “Old-School” Approach”, Roberto Stein, Orlando E. Contreras-Pacheco

Department of Management: Faculty Publications

The authors study the performance of mean-variance optimized (MVO) equity portfolios for retail investors in various markets in the U.S. and around the world. Actively managed equity mutual funds have relatively high fees and tend to underperform their benchmark. Index funds such as exchange traded funds still charge appreciable fees, and only deliver the performance of the benchmark. The authors find that MVO portfolios are relatively easy to manage by a retail investor, and that they tend to outperform their benchmark or, at worst, equal its performance, even after adjusting for risk. Moreover, they show that the performance of these …


Examining Follower Responses To Transformational Leadership From A Dynamic, Person–Environment Fit Perspective, Bennett J. Tepper, Nikolaos Dimotakis, Lisa Schurer Lambert, Joel Koopman, Fadel K. Matta, Hee Man Park, Wongun Goo Jan 2018

Examining Follower Responses To Transformational Leadership From A Dynamic, Person–Environment Fit Perspective, Bennett J. Tepper, Nikolaos Dimotakis, Lisa Schurer Lambert, Joel Koopman, Fadel K. Matta, Hee Man Park, Wongun Goo

Department of Management: Faculty Publications

We invoke the person–environment fit paradigm to examine on a daily basis follower affective, attitudinal, and behavioral responses to transformational leadership needed and received. Results from two experience sampling method (ESM) studies suggested that positive affect was higher on days when transformational leadership received fit follower needs (compared to days when the amount received was deficient or in excess of follower needs) and on days when absolute levels of fit was higher. We also found that positive affect mediated the within-person effects of transformational leadership needed and received on subordinates’ daily work attitudes (Studies 1 and 2) and organizational citizenship …


Bang For The Buck: Understanding Employee Benefit Allocations And New Venture Survival, Jake G. Messersmith, Pankaj C. Patel, Christopher Crawford Jan 2018

Bang For The Buck: Understanding Employee Benefit Allocations And New Venture Survival, Jake G. Messersmith, Pankaj C. Patel, Christopher Crawford

Department of Management: Faculty Publications

Providing employee benefits is costly for new ventures, yet offering such inducements is often essential to developing human capital. While a broad combination of employee benefits could yield synergistic effects, adopting a large number of benefits may not be feasible for resource constrained ventures. To ensure survival, while limiting misallocation of scarce resources towards benefits that have lower returns, entrepreneurs must be selective in choosing the benefits that generate the most ‘bang for the buck’. Our study assesses the effects of employee benefit offerings on venture survival odds. Based on a longitudinal sample of 1012 US-based ventures from the Kauffman …


Voice Of A “Seasoned” Ob Professor, Fred Luthans Dec 2017

Voice Of A “Seasoned” Ob Professor, Fred Luthans

Department of Management: Faculty Publications

I will be making some highly personalized comments on the Aguinis et al. article* concerning rigor vs. relevance, renaming/rebranding I-O psychology, and I-O psychology vs. business school OB. Before commenting, however, I feel compelled to briefly frame my remarks from the perspective of my 50-year academic career. For example, I think it is important to note that I go back to the early 1960s at the University of Iowa, College of Business. I was studying for my Ph.D. in the just emerging field of management and organizations (nothing was offered called organizational behavior or strategic management). However, and very unusual …


Pulling In Different Directions? Exploring The Relationship Between Vertical Pay Dispersion And High-Performance Work Systems, Jake G. Messersmith, Kyoung Yong Kim, Pankaj C. Patel Jan 2017

Pulling In Different Directions? Exploring The Relationship Between Vertical Pay Dispersion And High-Performance Work Systems, Jake G. Messersmith, Kyoung Yong Kim, Pankaj C. Patel

Department of Management: Faculty Publications

Vertical pay dispersion (VPD), a hierarchical pay structure used to motivate employees, has traditionally been studied separately from high-performance work systems (HPWSs). As a component of HPWSs, incentive-based compensation schemes focus on employee- or team-level incentives. However, the influence of the simultaneous utilization of VPD and HPWS on performance remains understudied. This study addresses the question of whether these approaches to managing human capital serve as complements or substitutes to one another. VPD and HPWS are argued to substitute for one another with respect to motivation- and skill-enhancing practices. The opposite notion is true in regard to opportunity-enhancing HPWSs, which …


Positive Projections And Health: An Initial Validation Of The Implicit Psychological Capital Health Measure, P. D. Harms, Adam J. Vanhove, Fred Luthans Jan 2017

Positive Projections And Health: An Initial Validation Of The Implicit Psychological Capital Health Measure, P. D. Harms, Adam J. Vanhove, Fred Luthans

Department of Management: Faculty Publications

In this set of studies, we conduct an initial validation of the Implicit Psychological Capital Questionnaire-Health (IPCQ-H), a short, easy to administer and score measure of psychological capital designed to reflect implicit schemas or cognitions surrounding one’s health. The results of two studies demonstrate that the implicit measure of IPCQ-H is correlated with an explicit PsyCap-Health measure (PCQ-H), but has very little construct overlap with measures of personality. Moreover, scores of the IPCQ-H were stable over time. Study 2 documents the predictive validity of the IPCQ-H with a number of physical and mental health outcomes. Implications for theory and practice …


Referral Hire Presence Implications For Referrer Turnover And Job Performance, Jenna R. Pieper, Charlie O. Trevor, Ingo Weller, Dennis Duchon Jan 2017

Referral Hire Presence Implications For Referrer Turnover And Job Performance, Jenna R. Pieper, Charlie O. Trevor, Ingo Weller, Dennis Duchon

Department of Management: Faculty Publications

A great deal of research has been devoted to understanding the organizational returns of employee referral programs, particularly with respect to outcomes involving those hired through the referral process. Yet, no work has addressed whether the presence of a referral hire (i.e., the referred candidate who is hired and working in the firm) is related to behavioral outcomes for the referrer. Drawing on the social enrichment perspective, we theorize how referral hire presence (RHP), which is the time during which the referrer’s and the referral hire’s employment spells overlap, impacts referrer behavior. Using data from 265 referrers in a U.S. …


Graphic Novels: A Brief History, Their Use In Business Education, And The Potential For Negotiation Pedagogy, Mallory Wallace Jan 2017

Graphic Novels: A Brief History, Their Use In Business Education, And The Potential For Negotiation Pedagogy, Mallory Wallace

Department of Management: Faculty Publications

Over an extensive history, graphic novels have developed into a legitimate form of fiction and nonfiction for readers and students. Use of graphic novels in classrooms has proven effective in facilitating learning for students, as a conduit for lifelong reading, a tool for increased comprehension and critical literacy, and a stimulus for interest and comprehension. In applying this to teaching negotiation and conflict management, graphic novels may be effective in engaging students and increasing understanding when terms and concepts are confusing or vague, especially in their differences, and can help students understand the process and outcome of negotiation, both objective …


Developing An Innovative Entity Extraction Method For Unstructured Data, Waleed A. Zaghloul, Silvana Trimi Jan 2017

Developing An Innovative Entity Extraction Method For Unstructured Data, Waleed A. Zaghloul, Silvana Trimi

Department of Management: Faculty Publications

The main goal of this study is to build high-precision extractors for entities such as Person and Organization as a good initial seed that can be used for training and learning in machine-learning systems, for the same categories, other categories, and across domains, languages, and applications. The improvement of entities extraction precision also increases the relationships extraction precision, which is particularly important in certain domains (such as intelligence systems, social networking, genetic studies, healthcare, etc.). These increases in precision improve the end users’ experience quality in using the extraction system because it lowers the time that users spend for training …


Portfolio Risk-Return Analysis: The Case Of The Automotive Industry In The Czech Republic, Florin Aliu, Drahomira Pavelkova, Bruce Dehning Jan 2017

Portfolio Risk-Return Analysis: The Case Of The Automotive Industry In The Czech Republic, Florin Aliu, Drahomira Pavelkova, Bruce Dehning

Accounting Faculty Articles and Research

Risk has always been the concern of managers and shareholders as a part of decision-making processes. Managers tend to control unsystematic risk mostly while trying to minimize the exposure to systematic (market) risk. The paper aims to assess the risk level and risk-return tradeoffs for the companies operating in Czech automotive industry. A diversification formula and calculation of returns using return-on-equity were employed on the yearly basis from 2005 till 2014. The returns and risk calculations were conducted on the portfolio of auto manufacturers, followed by the portfolio of auto suppliers, while the third one was performed for suppliers and …


Environmental Policy Performances For Sustainable Development: From The Perspective Of Iso 14001 Certification, Sang M. Lee, Yonghwi Noh, Donghyun Choi, Jin Sung Rha Jan 2017

Environmental Policy Performances For Sustainable Development: From The Perspective Of Iso 14001 Certification, Sang M. Lee, Yonghwi Noh, Donghyun Choi, Jin Sung Rha

Department of Management: Faculty Publications

This study investigated the financial performances of environmental policy by using the long-term effect of ISO 14001 certification. Drawing on a natural-resource-based view of the firm, this study examined abnormal performances of ISO 14001 certified firms on the New York Stock Exchange (NYSE) and National Association of Securities Dealers Automated Quotations (NASDAQ) in the USA during the period 1996–2010 employing a rigorous event study methodology. The results indicate that the profitability variables showed immediate positive abnormal effects after firms applied for the ISO 14001 certification, while the market benefit variable showed gradual improvements after obtaining the certification. However, ISO 14001 …


Psychological Capital: An Evidence-Based Positive Approach, Fred Luthans, Carolyn M. Youssef-Morgan Jan 2017

Psychological Capital: An Evidence-Based Positive Approach, Fred Luthans, Carolyn M. Youssef-Morgan

Department of Management: Faculty Publications

The now recognized core construct of psychological capital, or simply PsyCap, draws from positive psychology in general and positive organizational behavior (POB) in particular. The first-order positive psychological resources that make up PsyCap include hope, efficacy, resilience, and optimism, or the HERO within. These four best meet the inclusion criteria of being theory- and research-based, positive, validly measurable, state-like, and having impact on attitudes, behaviors, performance and well-being. The article first provides the background and precise meaning of PsyCap and then comprehensively reviews its measures, theoretical mechanisms, antecedents and outcomes, levels of analysis, current status and needed research, and finally …


Review Of “Dreammakers: Innovating For The Greater Good” By Michele Hunt, Dreammakers (Dreammakers.Org), Sang M. Lee Jan 2017

Review Of “Dreammakers: Innovating For The Greater Good” By Michele Hunt, Dreammakers (Dreammakers.Org), Sang M. Lee

Department of Management: Faculty Publications

This is an inspiring book about DreamMakers, those individuals and organizations that have the audacity to rethink, redesign, and co-create a new world view of doing well by doing good. These dream makers aspire to reset the workings of the world to alleviate major ills and problems that societies face today. To understand and appreciate this book fully, we need to know about the author.

Michele Hunt is an extraordinarily successful lady with colorful professional background. Upon graduation from college (BA in Sociology from Eastern Michigan University and MA in Sociology from University of Detroit), she worked for 9 years …


Competitive Repertoire Complexity: Governance Antecedents And Performance Outcomes, Brian L. Connelly, Laszlo Tihanyi, David J. Ketchen Jr., Christina Matz Carnes, Walter J. Ferrier Jan 2017

Competitive Repertoire Complexity: Governance Antecedents And Performance Outcomes, Brian L. Connelly, Laszlo Tihanyi, David J. Ketchen Jr., Christina Matz Carnes, Walter J. Ferrier

Department of Management: Faculty Publications

Research summary: Past inquiry has found that implementing complex competitive repertoires (i.e., diverse and dynamic arrays of actions) is challenging, but firms benefit from doing so. Our examination of the antecedents and outcomes of complex competitive repertoires develops a more nuanced perspective. Data from 1,168 firms in 204 industries reveal that complexity initially harms performance, but then becomes a positive factor, except at high levels. We use agency and tournament theories, respectively, to examine how key governance mechanisms—ownership structure and executive compensation—help shape firms’ competitive repertoires. We find that the principals of agency theory and the pay gap of tournament …


Motivating Employee Referrals: The Interactive Effects Of The Referral Bonus, Perceived Risk In Referring, And Affective Commitment, Jenna R. Pieper, Jessica M. Greenwald, Steven D. Schlachter Jan 2017

Motivating Employee Referrals: The Interactive Effects Of The Referral Bonus, Perceived Risk In Referring, And Affective Commitment, Jenna R. Pieper, Jessica M. Greenwald, Steven D. Schlachter

Department of Management: Faculty Publications

Research has provided compelling evidence that employee referrals result in positive outcomes for organizations and job seekers, but it has been limited on how organizations can increase the likelihood of obtaining employee referrals. Using the theoretical lens of social exchange theory and tenets from expectancy theory, we tested two common assumptions of most employers: A referral bonus motivates employees to refer, and higher bonus amounts incite greater likelihood of referring. We theoretically developed and tested a model integrating the effects of perceived risk in referring and affective commitment and their interactions with the referral bonus to better explain the likelihood …


Revisiting The Small-World Phenomenon: Efficiency Variation And Classification Of Small-World Networks, Tore Opsahl, Antoine Vernet, Tufool Alnuaimi, Gerard George Jan 2017

Revisiting The Small-World Phenomenon: Efficiency Variation And Classification Of Small-World Networks, Tore Opsahl, Antoine Vernet, Tufool Alnuaimi, Gerard George

Research Collection Lee Kong Chian School Of Business

Research has explored how embeddedness in small-world networks influences individual and firm outcomes. We show that there remains significant heterogeneity among networks classified as small-world networks. We develop measures of the efficiency of a network, which allow us to refine predictions associated with small-world networks. A network is classified as a small-world network if it exhibits a distance between nodes that is comparable to the distance found in random networks of similar sizeswith ties randomly allocated among nodesin addition to containing dense clusters. To assess how efficient a network is, there are two questions worth asking: (a) What is a …


Big Data And Data Science Methods For Management Research: From The Editors, Gerard George, Ernst C. Osinga, Dovev Lavie, Brent A. Scott Oct 2016

Big Data And Data Science Methods For Management Research: From The Editors, Gerard George, Ernst C. Osinga, Dovev Lavie, Brent A. Scott

Research Collection Lee Kong Chian School Of Business

The recent advent of remote sensing, mobile technologies, novel transaction systems, and high performance computing offers opportunities to understand trends, behaviors, and actions in a manner that has not been previously possible. Researchers can thus leverage 'big data' that are generated from a plurality of sources including mobile transactions, wearable technologies, social media, ambient networks, and business transactions. An earlier AMJ editorial explored the potential implications for data science in management research and highlighted questions for management scholarship, and the attendant challenges of data sharing and privacy (George, Haas & Pentland, 2014). This nascent field is evolving rapidly and at …


My Family Made Me Do It: A Cross-Domain, Self-Regulatory Perspective On Antecedents To Abusive Supervision, Stephen H. Courtright, Richard G. Gardner, Troy A. Smith, Brian W. Mccormick, Amy E. Colbert Jan 2016

My Family Made Me Do It: A Cross-Domain, Self-Regulatory Perspective On Antecedents To Abusive Supervision, Stephen H. Courtright, Richard G. Gardner, Troy A. Smith, Brian W. Mccormick, Amy E. Colbert

Department of Management: Faculty Publications

Drawing on resource drain theory, we introduce self-regulatory resource (ego) depletion stemming from family–work conflict (FWC) as an alternative theoretical perspective on why supervisors behave abusively toward subordinates. Our two-study examination of a cross-domain antecedent of abusive supervision stands in contrast to prior research, which has focused primarily on work-related factors that influence abusive supervision. Further, our investigation shows how ego depletion is proximally related to abusive supervision. In the first study, conducted at a Fortune 500 company and designed as a lagged survey study, we found that, after controlling for alternative theoretical mechanisms, supervisors who experienced FWC displayed more …


Pay-For-Performance’S Effect On Future Employee Performance: Integrating Psychological And Economic Principles Toward A Contingency Perspective, Anthony J. Nyberg, Jenna R. Pieper, Charlie O. Trevor Jan 2016

Pay-For-Performance’S Effect On Future Employee Performance: Integrating Psychological And Economic Principles Toward A Contingency Perspective, Anthony J. Nyberg, Jenna R. Pieper, Charlie O. Trevor

Department of Management: Faculty Publications

Although pay-for-performance’s potential effect on employee performance is a compelling issue, understanding this dynamic has been constrained by narrow approaches to pay-for-performance conceptualization, measurement, and surrounding conditions. In response, we take a more nuanced perspective by integrating fundamental principles of economics and psychology to identify and incorporate employee characteristics, job characteristics, pay system characteristics, and pay system experience into a contingency model of the pay-for-performance–future performance relationship. We test the role that these four key contextual factors play in pay-for-performance effectiveness using 11,939 employees over a 5-year period. We find that merit and bonus pay, as well as their multiyear …


Positive Psychology In Sales: Integrating Psychological Capital, Scott B. Friend, Jeff S. Johnson, Fred Luthans, Ravipreet Sohi Jan 2016

Positive Psychology In Sales: Integrating Psychological Capital, Scott B. Friend, Jeff S. Johnson, Fred Luthans, Ravipreet Sohi

Department of Management: Faculty Publications

As positive psychology moves into the workplace, researchers have been able to demonstrate the desirable impact of positive organizational behavior. Specifically, psychological capital (PsyCap) improves employee attitudes, behaviors, and performance. Advancing PsyCap in sales research is important given the need for a comprehensive positive approach to drive sales performance, offset the high cost of salesperson turnover, improve cross-functional sales interfaces, and enrich customer relationships. The authors provide an integrative review of PsyCap, discuss its application in sales, and advance an agenda for future research. Research prescriptions are organized according to individual-level, intra-organizational, and extra-organizational outcomes pertinent to the sales field.