Organizational Behavior and Theory Commons^™

The Analytic Hierarchy & The Analytic Network Processes In Multicriteria Decision Making: A Comparative Study, Ali K. Taslicali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the critical benefits and factors of decision making models in a changing technological environment. Decision making models are helping tools for the managers or decision makers to make future plans by using qualitative or quantitative data. In this research, a general idea about decision making models and, comparison between the two important models, the Analytical Hierarchy Process (AHP) and the Analytical Network Process (ANP), are introduced. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further …

Collegiate Employers Preferred Characteristics In Potential Job Candidates, Amber S. Landis

Human Movement Studies & Special Education Theses & Dissertations

The purpose of this study was to identify specific characteristics collegiate employers prefer in potential athletic training job candidates. A secondary purpose was to determine any relationships or differences in employer preferences based on characteristics of the employer or demographics of the institution. A survey instrument was developed to gather background information about the employer and hiring institution, rate the preferences of employers and collect information about the candidate who was actually hired. The instrument was piloted among survey experts and employers who had recently hired an athletic trainer at the college setting and the survey was considered reliable. Email …

The Effect Of Major Organizational Policy On Employee Attitudes Toward Graduate Degrees, Frank R. Hughes

Theses and Dissertations

Leaders initiate policies not only to improve the success of their organizations, but to influence employee performance, whereby employee attitudes toward a policy objective can influence their resulting behaviors. One group of employees, Air Force officers, experienced a policy change in 2005 that discontinued the use of academic degrees as criteria for officer promotions. With this change, there is a concern that the number of Air Force officers with graduate degrees might decrease. In particular, senior leaders in the Civil Engineer (CE) officer career field are concerned that this policy change might reduce the number of officers available to fill …

An Evaluation Of How Organizational Culture Can Perpetuate A Formal Mentoring Relationship, Daniel J. Rieker

Theses and Dissertations

The purpose of this research was to investigate how an organization's culture can have an effect on formal mentoring. Specifically, this thesis sought to determine if perceptions among gender, ethnicity, and organizational position differ for mentoring and organizational culture. Additionally, this thesis sought to determine if any correlations may exist between organizational culture and formal mentoring overall.

Modeling Third Sector Organizations: A Proposal For An Organizational Modeling Language, Roger A. Lohmann

Faculty & Staff Scholarship

Sector-talk is one of the stable features of discussions of nonprofit organizations today. However, little progress has yet been made in defining or measuring the allegedly different social relations which characterize the sectors. This paper proposes an approach to operational definition of the sectors, grounded in use of chemical modeling software to modify the lowly organization chart. The organizational modeling language proposed here addresses four dimensions: dominance, exchange, intimacy and mutuality.

Influence Of Organizational Culture On The Relationship Between Psychological Contracts And Organizational Citizenship Behavior, Jennifer M. Carbajal

Theses and Dissertations

The issue of what antecedents of organizational citizenship behavior (OCB) and psychological contracts (PC) employees form with their organization has also been of interest as they have many implications on an employee's extra-role behavior, specifically OCBs. This research investigates the relationship between types of PCs (a) relational and (b) transactional and the propensity to perform (a) altruism and (b) compliance OCB. Furthermore, the influence of organizational culture (OC) dimensions (a) internal orientation and (b) external orientation on this relationship was explored. The results show that transactional PCs were negatively related to both dimensions of OCB. Relational PCs were positively related …

Toward A Publics-Driven, Emotion-Based Approach In Crisis Communication: Testing The Integrated Crisis Mapping (Icm) Model, Yan Jin, A. Pang, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

Extending current situation-based conceptualizations of crisis response, theauthors have developed a more universal and systemic approach to understandingthe role of emotions in crises. The authors’ Integrated Crisis Mapping (ICM)model is based on a public-based, emotion-driven perspective where differentcrises are mapped on two continua, the organization’s involvement with the crisisissue and primary public’s coping strategy. The initial test suggested theoreticalrigor in the model and found that publics involved in crises pertaining toreputational damage, technological breakdown, industrial matters, labor unrest,and regulation/legislation, are likely to feel anxious, angry, and sad. At the sametime, they are likely to engage in conative coping and take …

Different Wrongs, Different Remedies? Reactions To Organizational Remedies After Procedural And Interactional Injustice, Jochen Reb, Barry M. Goldman, Laura J. Kray, Russell Cropanzano

Research Collection Lee Kong Chian School Of Business

To alleviate the negative effects of workplace unfairness and resulting conflict, organizations can take remedial action to atone for a perceived injustice. We argue that the effectiveness of organizational remedies may depend on the match between type of injustice perceived and type of remedy offered. Specifically, based on the multiple needs model of justice (Cropanzano, Byrne, Bobocel, & Rupp, 2001), we expect procedural injustice to be particularly associated with preference for instrumental remedies that address the need for control. On the other hand, interactional injustice should be particularly associated with preference for punitive remedies that address the need for meaning. …

Large-Scale Investigation Of The Role Of Trait Activation Theory For Understanding Assessment Center Convergent And Discriminant Validity, Filip Lievens, Christopher S. Chasteen, Eric A. Day, Neil D. Christiansen

Research Collection Lee Kong Chian School Of Business

This study used trait activation theory as a theoretical framework to conduct a large-scale test of the interactionist explanation of the convergent and discriminant validity findings obtained in assessment centers. Trait activation theory specifies the conditions in which cross-situationally consistent and inconsistent candidate performances are likely to occur. Results obtained by aggregating correlations across 30 multitrait-multimethod matrices supported the propositions of trait activation theory, shedding a more positive light on the construct validity puzzle in assessment centers. Overall, convergence among assessment center ratings was better between exercises that provided an opportunity to observe behavior related to the same trait, and …

Teams In Library Technical Services, Jack G. Montgomery Jr., Contributor, Rosann Bazirjian, Editor, Rebecca Mugridge, Editor

University Libraries Faculty & Staff Book Gallery

Whether because of budget and staffing concerns or issues with productivity and output, technical services teams have come into being in many organizations. In Teams in Library Technical Services, editors Rosann Bazirjian and Rebecca Mugridge present research and case studies demonstrating what these reasons are and how the use of teams has been and should be applied to libraries. Everything from describing the various types of teams and how to manage them—especially in academic libraries—to exploring recurring themes on the relationships between professional and support staff, the changing roles of librarians, and how managers and teams address issues such …

An Investigation Of The Impact Of The Pace Of Change In Post -Ipo Corporate Governance On Firm Performance, Son A. Le

Doctoral Dissertations

In this study, I examine the impact of changes in post-IPO corporate governance on firm performance. Changes in corporate governance affect firm performance in various ways. Some theories such as agency and resource dependence theories predict that fast-paced change in post-IPO corporate governance will enhance firm performance. Other theories such as the resource-based view offer the opposite prediction that slowpaced change is more beneficial for firm performance. I, therefore, develop competing hypotheses regarding the impact of change in post-IPO corporate governance on firm performance.

IPO firms have unique characteristics. They are often small, young firms. As a matter of fact, …

Veterinary Professionals' Workplace Learning In A Corporate Organization: An Ethnographic Study, James F. Steele

Doctor of Education (EdD)

The purpose of this study was to investigate learning orientations, strategies and tactics of veterinarians, and generate explanatory theory grounded in ethnographic data. A theory of approaches to transdisciplinary and disciplinary learning emerged from qualitative analysis of interviews, learning journals and field observations. Eleven subjects in 4 regions were newly employed by a corporate veterinary practice. This research is framed by theories of adult learning, workplace learning, and occupational community. The study was guided by 3 research questions about learning orientations, approaches, strategies and tactics veterinarians applied in the workplace. Question 1 asked about orientation toward learning. Question 2 aimed …

The Sales Managers' Implicit Personality Theory And Leadership Variables, Gordon Gunn Mosley

Doctoral Dissertations

The purpose of this study was to explore the relationship of sales managers' implicit personality theory and various leadership variables provided to salespeople by their sales managers. Several bodies of literature were reviewed for this study from the educational psychology, management, leadership, and marketing/sales disciplines. More specifically, this study addressed the following research questions: (1) What effect does sales managers' implicit personality theory have on the nature of the feedback they provide to their salespeople? (2) What effect does sales managers' implicit personality theory have of the transformational leadership they provide to their salespeople? (3) What effect does sales managers' …

An Exploratory Study Of The Influence Of Life Management Strategies On Job Satisfaction And Job Performance In A Personal Selling Context, Dheeraj Sharma

Doctoral Dissertations

Extant literature on goal oriented behaviors suggests that individual goal orientation is an important determinant of a salesperson's job satisfaction and job performance. However, the present conceptualization of goal orientation suffers from flawed paradigmatic structure. There are two major disparate paradigms of goal orientation in the extant literature. The first paradigm views goal orientation as a stable personality trait and the second paradigm views it as contextually driven phenomenon. The present study proffers a new approach of conceptualizing individual goal orientation, by introducing the meta-model of Life Management Strategies (Baltes and Baltes, 1998; Freund and Baltes, 1998) in the personal …

A New Theory And Measure Of Ethical Work Climate: The Psychological Process Model (Ppm) And The Ethical Climate Index (Eci), Anke Arnaud

Management, Marketing and Operations - Daytona Beach

With this dissertation I developed a new theory and measure of ethical work climate (EWC). Currently, there exists one dominant theory and measure of EWC developed by Victor and Cullen (1988, 1987). Even though researchers have identified problems with this theory, such as inconsistencies with regard to its limited theoretical scope and troubling psychometric properties, it is the most widely utilized framework for conceptualizing and testing EWC. Therefore, I propose to develop an improved theory and measure of EWC, one capable of addressing some of the principle shortcomings of earlier efforts. Building on Rest’s (1986, 1979) “Four-Component” model of individual-level …

"When Are The Japanese Japanese?" Negotiating Japanese Cultural Identity In A Japan-Us Binational Organization, Noriko Yagi

Scholarship and Professional Work - Business

Based on a seven-month ethnographic study in a Japanese subsidiary in the US located in Southern California, this research describes when the organization members categorized as the Japanese are Japanese. One of the purposes of the research is to challenge the widely held assumption in the body of international business research that every organization member from a certain nation is under the influence of the national culture all the time in terms of its impact on their behavior, cognition and emotive expressions. This research brings the assumption that an individual could have multiple cultural identities into the analysis. Under this …

Henry Ford And The Cultural Mandate: Employees As Image Bearers And Other New Realities For Biblically Obedient Management Practices, Erik Hoekstra

Faculty Work Comprehensive List

Presentation from the regional conference for Europe of the International Association for the Promotion of Christian Higher Education (IAPCHE) in August 2005, hosted by St. Andrew's Biblical Theological Institute in Moscow, Russia.

Evaluating Support Services For African American Females At A Historically Black College, Sabrina Ferguson Edwards

Theses and Dissertations

This study examined the effectiveness of the Women’s Resources Assistance Program (WRAP), a support service for African American females attending a historically black college or university (HBCU). The study included 230 participants. The purpose of the study was to gauge, through the use of surveys, each participant’s knowledge and level of participation in the WRAP.

The participants were issued questionnaires and interview forms to complete during the study. The questionnaires contained 11 closed-ended questions that were designed to determine the participating students’ attitude towards WRAP as well as their level of participation. Similarly, oral interviews were conducted to ascertain the …

Employee Commitment And Turnover: Literature And Data Analysis Of Correlations, Jean-Paul M. Arnaout, Gamze Karayaz, Andres Sousa-Poza

Engineering Management & Systems Engineering Faculty Publications

Due to the current turbulent environment, companies had to evolve form their traditional rigid structures to flexible and efficient ones, in order to better adapt to the continuous changes in the environment. New practices have emerged in the workplace, particularly the large layoffs of employees due to budget cuts, leading to an increase in the organizations' turnover. Thus, in today's world, a company is subject to high turnovers at any time of its life cycle; a suggested approach for reducing this turnover is through the improvement of organizational commitment. This paper addresses the following question: "Do all forms of employee …

Project Management Issues In It Offshore Outsourcing, Kathy Schwaig, Stephen Gillam, Elke M. Leeds

Faculty Articles

Global partnerships are forming to take advantage of the cost savings associated with offshoring as well as other strategic benefits. Not all information technology offshoring projects, however, are successful. Cost overruns, increased complexity and defective code cause organizations to rethink their offshoring strategy and their methods for managing these projects. In this paper, project management issues associated with offshore information technology outsourcing projects are identified and specific recommendations for addressing these issues are presented.

Is Support For Strategic Flexibility, Environmental Dynamism, And Firm Performance, Michael J. Zhang

WCBT Faculty Publications

Increasingly, strategic flexibility has been viewed as a critical organizational competency that enables firms to achieve and maintain competitive advantage and superior performance. In this study, the relationship between IS support for strategic flexibility and the bottom-line performance of firms is investigated, as well as the moderating effects of environmental dynamism on that relationship. Using both survey and archival data, IS support for strategic flexibility was positively associated with profitability and labor productivity only when there was a high degree of environmental changes and uncertainty.

Encouraging Knowledge Sharing In Knowledge-Based Organizations: Individual And Organizational Aspects Of Knowledge Management Leadership, Thomas Menkhoff, Yue Wah Chay, Benjamin Loh, Hans-Dieter Evers

Research Collection Lee Kong Chian School Of Business

This study aims to understand the antecedents of knowledge sharing behavior amongst tenant firms in Science and Technology Parks (STPs) which has been highlighted as a key factor for the development of an epistemic culture of innovation in STPs. Components of a model of knowledge management leadership with a focus on knowledge sharing and innovative value creation in STPs are developed inspired by the work of Nonaka, Nahapiet and Ghoshal, Guns and others. Collection of data on various relevant measures is ongoing, covering technology firms and STPs in Singapore and other Asian countries. Besides outlining model components and hypotheses, tentative …

Change Leadership In Small Enterprises: Evidence From Singapore, Thomas Menkhoff, Yue Wah Chay

Research Collection Lee Kong Chian School Of Business

Leading change processes in an enterprise is a challenge for many entrepreneurs. Numerous elements influence the outcomes of such transformation processes, including the adopted change leadership style, the implementation skills of the entrepreneur, the particular scenario of change in terms of urgency of change and resistance, the scale of change as well as macro variables. This article sheds light on the change leadership approaches of small Chinese entrepreneurs in Singapore. It aims at examining widespread common-sense assumptions that æAsianÆ small entrepreneurs adopt mostly directive-coercive (autocratic) change leadership approaches. We argue that there is indeed a great diversity and heterogeneity amongst …

Little Understood Knowledge Trap, Hans-Dieter Evers, Solvay Gerke, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

As knowledge increases, we realise how much else we do not know. Successful research always results in new questions. Any knowledge economy must be aware of such unknowns if it is to expand further through research and development. Debate on bridging the digital divide does not take this factor into account. Many of the strategies currently preached are misplaced.

Organizational Image/Reputation, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This handbook makes a unique contribution to the fields of organizational psychology and human resource management by providing comprehensive coverage of the contemporary field of employee recruitment, selection and retention. It provides critical reviews of key topics such as job analysis, technology and social media in recruitment, diversity, assessment methods and talent management, drawing on the work of leading thinkers including Melinda Blackman, Nancy Tippins, Adrian Furnham and Binna Kandola. The contributors are drawn from diverse backgrounds and a wide range of countries, giving the volume a truly international feel and perspective. Together, they share important new work which is …

International Situational Judgment Tests, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The above item was given in the late 1930s to German employees to measure something else other than cognitive ability (e.g., planning and organizing). It illustrates that situational judgment tests (SJTs) have been used outside the United States for quite sometime. Early international applications of SJTs can also be found in the so-called cultural assimilators in cross-cultural training programs (Bhawuk&Brislin,2000). In these cultural assimilators, future expatriates are presented with written situations of an expatriate interacting with a host national and are asked to indicate the most effective response alternative.

The Effects Of Intercorporate Networks On Corporate Social And Political Behaviour, Matthew Bond, Siana Glouharova, Nicholas Harrigan

Research Collection School of Social Sciences

Large economic corporations play a central role in the economies of modern societies. Much of what we consume is produced and marketed by corporations, and many of us are employed by them. Our economic fates appear to be inextricably linked to their actions. Not for the first time, however, corporations are facing pressures to expand the scope of their concerns even further. Two cases neatly illustrate the nature of these pressures. First, movements promoting corporate social responsibility exert pressures on corporations to take account of the negative and positive consequences of their actions to third parties; they are requesting that …

What Causes An Organisation To Be What It Is And To Become What It Could Be: A Philosophical Expedition, Alan Byrne

Theses: Doctorates and Masters

This work represents the evolution of a thesis asking the question what causes an organisation to be what it is and to become what it could be. The author ' s thought development is integral to the project and is highlighted throughout. Conversation and relationship become privileged as the transformative cause of change; of being. This study faithfully reproduces how a thesis actually happens, with all the inherent uncertainty and messiness. The life experiences of the author are brought to bear in this autoethnographic study of the business world.